8017 Process Management Jobs - Page 27

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Atria Convergence Technologies Ltd. is looking for Network Engr/Sr. Network Engr - Service Delivery - Deployment to join our dynamic team and embark on a rewarding career journey. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining...

Atria Convergence Technologies Ltd. is looking for Network Engr/Sr. Network Engr - Service Delivery - Preventive Maintenance to join our dynamic team and embark on a rewarding career journey. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required....

Atria Convergence Technologies Ltd. is looking for Network Engr/Sr. Network Engr - Service Delivery - Network Maintenance to join our dynamic team and embark on a rewarding career journey. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Ma...

Atria Convergence Technologies Ltd. is looking for Network Engr/Sr. Network Engr - Service Delivery - Branch Operations to join our dynamic team and embark on a rewarding career journey. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Main...

Key Weekly Reporting & Analysis Prepare and consolidate weekly utilization reports across all managers and staff. Format and present reports in line with onshore stakeholder requirements. Analyze utilization trends and variances, identifying root causes through direct engagement with team members. Summarize findings and present actionable insights to managers. Stakeholder Coordination Liaise with internal team members and managers to gather required data and inputs. Ensure timely submission of reports and updates to relevant stakeholders. Represent the team in internal meetings and discussions related to reporting and performance metrics. Process Management Maintain and update reporting temp...

Exciting Opportunity at Eloelo: Join the Future of Live Streaming and Social Are you ready to be a part of the dynamic world of live streaming and social Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart executives Akshay Dubey and Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore. About Us: Eloelo stands at the forefront of multi-host video and audio rooms, offering a unique blend of interactive experiences, including chatrooms, PK challenges, audio rooms, and captivating live, Our platform has successfully attracted audiences from all corners of India, providing a space for social connections and ...

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s ...

The Chase Consumer & Community Bank (CCB) Technology & Digital organizations provide support for the CCB businesses which serve more than 61 million consumers and 4 million small businesses across Consumer, Business, and Mortgage Banking, Card Services, Auto Fice, and US WM. The CCB PXT Fice team is responsible for partnering and supporting with senior technology management and plays a critical central role in executing ficial processes, analysis, reporting, and maintaining strict goverce across a large matrixed organization. This role will majorly focus on Allocation Process Management. Strong technical abilities with knowledge of ficial systems/related process workflows and the ability to ...

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description Summary: The Network Engineer- IT will be based in Chennai reporting to Manager The Network Analyst helps maintain, manage, and implement network and voice related infrastructure needed to meet the production and day to day operational needs. The...

Plant Head is responsible for overseeing the entire operations of a manufacturing plant. This role includes managing production, ensuring efficiency, quality control, meeting safety standards, and leading a team of supervisors and workers. Plant Manager will be key in driving improvements, optimizing workflows, managing budgets, and ensuring that all regulatory and safety standards are adhered to. Operational Management: Oversee the day-to-day operations of the manufacturing plant, ensuring that production goals and timelines are met. Develop and implement production plans, schedules, and strategies to optimize efficiency. Monitor plant operations and assess production capacity, making neces...

About The Role Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. About The Role - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state.

Overview This role will be responsible to keep track of timely invoice processing payment & vendor/stakeholder management. This role will need to partner with the local/corporate finance team for reconciliation and manage budget/vendor related queries it also requires involvement with finance team for period close estimation Responsibilities Creating PR and sharing PO with business partners End to end PO management including budget setup and vendor and marketing management Handling business/vendor queries and performing invoice reconciliation. Meet or exceed all defined guidelines, especially those related to timing and accuracy into actionable solutions and processes. Maintain a strong cont...

Amazon seeks a Manager to lead the Accounts Receivable team. The successful candidate will lead a team of 15-30 employees and will report into the IN AR Leader. The candidate will be a strong communicator and will be responsible for coordinating and representing the interests of Fice Operations receivables group within Amazon in the areas of Vendor/client dispute management, Invoicing, Cash Application and Collections. The responsibility of this role will be Global process management. This individual will be a very strong leader who is adept at driving change within a very dynamic business environment and has a proven record of delivering process efficiency results. Job duties include: Manag...

Summary This global position will serve as a shared resource for both the Continuous Improvement and S&OP planning teams, playing a crucial role in achieving ISVs strategic priorities. The ideal continuous improvement candidate brings a strategic mindset to determining and refining methodologies that yield the highest quality data and facilitate robust, ongoing analysis. This includes a focus on both the initial collection of information and the systematic tracking of recurring datasets. As a member of the S&OP (Sales & Operations Planning) team, you will be responcsible for supporting the S&OP process, which involves balancing demand and supply to meet business objectives. The analyst helps...

Position Summary: We are seeking a visionary Agentic AI Architect to lead the design, development, and deployment of autonomous AI systems that perceive, reason, and act across complex enterprise workflows. This role is ideal for someone passionate about building intelligent agents that operate with minimal human intervention, while ensuring safety, scalability, and alignment with business goals. You will architect LLM-powered agents, define robust testing strategies, and drive innovation across agentic automation platforms such as Microsoft Copilot Studio, AWS Agents, and LangGraph Job Functions and Responsibilities: AI Architecture & Agent Design Architect intelligent agents using LLMs/AWS...

Roles & Responsibilities To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Aditya Birla Sunlife Insurance. To ensure all the pre and post-sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Job Context/Job Challenges: To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in A...