9263 Process Management Jobs - Page 25

In a significant transformation within the Operations function, a new function called T&O (Technology & Operations) has been created by combining Cyber Security Services, TPSR, ICS Operations, Data Management & Privacy, Automation, and Resilience. The primary goal of this function is to enhance trust with clients and regulators by implementing best practice cyber security solutions, protecting data and privacy, improving resilience, and reducing risks. Additionally, leveraging analytics and insights to enable data monetization through real-time analytics, process automation, customer insights, eco-system partnerships, and disruptive business practices is a key focus. As a Senior Manager of I...

Role Overview: As the Director Risk & Control at Standard Chartered in Mumbai, you will be responsible for managing end-to-end process risks for processes in the combined/single Process Universe for Corporate, Commercial, and Institutional Banking Client Coverage. Your role will involve ensuring effective implementation of the Operational Risk Framework under the Enterprise Risk Management Framework, process controls, and governance within the country. You will oversee the execution of Country processes in line with standards set by the Global Process Owners and Policy Owners and monitor deviations to global standards. Key Responsibilities: - Act as the Country Process owner for designated p...

As a candidate for this position, your role will involve achieving special process output targets as per the plan and schedule. You will be responsible for tracking various steps of heat treatment and other special processes to ensure the quality output meets the required standards. Additionally, you will need to ensure strict adherence to process, quality, and maintenance norms and procedures of SFL. Your key responsibilities will also include providing support in functional activities, executing improvement initiatives, and participating in new process development projects. Furthermore, you will be responsible for supervising Blue Collar associates engaged in the special processes to ensur...

**Job Description:** **Role Overview:** As a key member of the team, you will play a crucial role in building a strong team that stays at the forefront of technology and business development. Your main focus will be on bringing profitability to invest in technology and improving business processes. You will drive the direction of the market and not be forced to follow others. The company is looking to achieve x4 capacity growth, which includes doubling both the number of people and productivity. Growth and change are the norm, and there is a need to free up time for transformation, leading to new roles for all managers and leaders. **Key Responsibilities:** - Responsible for resource plannin...

Role Overview: As a senior-level ITIL Process Manager at TELUS Digital, you will be responsible for defining, implementing, and optimizing ITIL processes to lead service transition initiatives across the organization. Your role will involve combining technical expertise with strategic leadership to drive operational excellence, digital transformation, and enhance customer experience. Key Responsibilities: - Implement processes including Level 3 & 4 process documentation - Map and optimize process interlocks across service management functions - Develop and maintain use cases for process implementation - Lead ITSM tool configurations and implementations using ServiceNow - Design and implement...

Role Overview: As a HR Analyst at Reckitt's Shared Services Centre, your role will involve diving into data-driven environments to shape the HR landscape. You will be responsible for reviewing timesheets, resolving employee queries, ensuring compliance, and processing benefit costs. Your analytical thinking will support informed decision-making and drive innovation in HR strategies. Key Responsibilities: - Review timesheets and attendance records for accuracy and make corrections - Resolve employee queries and seek guidance from Team Leader for complex issues - Ensure compliance with regulations - Process benefit costs such as insurance fees and sick leaves Qualification Required: - Bachelor...

Role Overview: As a Client Data Manager I within the Operations team, your primary responsibility will be to review and enhance data collection and verification processes to ensure the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your role will require advanced organizational skills to manage multiple tasks efficiently and proficiency in digital and tech literacy to leverage software applications and digital platforms for process improvement and enhancing client experience. Key Responsibilities: - Perform day-to-day management of a team, including coaching and providing ongoing performance feedback. - Track the performance of individual team me...

Role Overview: As a Senior HR Professional at our growing small-scale manufacturing company specializing in diamond cutting tools for the stone and construction industry, you will play a crucial role in managing and strengthening our people practices. Your expertise in HR operations and administration will contribute to our expansion and success. Key Responsibilities: - Manage end-to-end recruitment process for various roles such as staff, operators, supervisors, etc. - Partner with department heads to understand manpower requirements and close positions on time. - Handle employee grievances, conflict resolution, and disciplinary matters. - Build and maintain positive employee relations to e...

Role Overview: As a Product Manager - Process & Compliances in the Retail Banking department of a company based in Mumbai, your responsibilities will include reviewing existing and creating new Standard Operating Procedures (SOP) based on KYC/AML processes related to current accounts. You will innovate and implement processes, specify automation software needs, and ensure timely project delivery. Coordination with various stakeholders for data retrieval as requested by the regulatory team and SOP approval will be crucial. Simplifying processes for the business team and providing lateral solutions for complex problems are also part of your role. Key Responsibilities: - Review existing and cre...

As a GPL - Event Management at a leading global shipping and logistics company in Chennai, you will bring your 9-12 years of expertise in process management, process improvement, or business process reengineering to the role. Your responsibilities will include: - Utilizing your ITSM expertise by demonstrating at least 5 years of hands-on experience in IT Service Management. You will lead teams across both Incident and Problem Management. - Showcasing your in-depth understanding of Event, Incident, Problem, and Change Management processes. You should also have a solid grasp of the broader Service Management framework. - Holding the ITIL v3 Foundation certification is required, while ITIL v3 P...

Role Overview: Join our Agency Lending Department and play a key role in capital market operations. Collaborate with talented teams to deliver seamless trade settlements and process management. Grow your career in a dynamic environment that values expertise and teamwork. Key Responsibilities: - Deliver solutions to meet client and stakeholder needs - Drive team performance and inspire high achievement - Build a high-performing team to deliver results - Foster an inclusive environment for team contribution - Coach team members to support growth and development - Provide and solicit timely, actionable feedback - Support team members in pursuing career goals - Ensure daily operations meet key p...

Job Location: Vallabh Vidyanagar, Anand Roles and Responsibilities Manage day-to-day operations of the plant, ensuring smooth production planning, execution, and delivery. Oversee manpower handling, including recruitment, training, performance evaluation, and employee relations. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to drive business growth through effective communication and problem-solving. Ensure compliance with safety regulations and maintain a safe working environment. Desired Candidate Profile MBA/PGDM degree in relevant discipline (HR/Industrial Relations or Operations). Strong understanding of busin...

Role Overview: Based in Gurgaon, you will be responsible for supporting and facilitating the end-to-end contract and client engagement lifecycle at Aurora, primarily for Aurora's business in APAC. You will play a key role in all aspects of contract and process management, working closely with Aurora's Legal team and senior business leaders. You must have excellent organizational skills, be a confident communicator, and possess IT and problem-solving skills. Key Responsibilities: - Create, prepare, review, and edit contractual documentation for Aurora's business in APAC. - Coordinate and upload client tender documentation to external portals. - Maintain accuracy of internal contract, tender, ...

Role Overview: As a highly proficient Client Servicing professional at Wizcraft, you will be responsible for developing and managing client relationships, conceptualizing and managing various events, and ensuring the successful execution of projects. Your role will involve working closely with the creative team, providing communication strategies as per client preferences, and achieving organizational targets. Key Responsibilities: - Client Servicing: - Project management including working on project briefs, reporting, documentation of project content, and on-ground support - Collaboration with the creative team for conceptualization, creating pitch presentations, and credentials for project...

Role Overview: Maersk is a global leader in integrated logistics, continuously setting new standards for efficiency, sustainability, and excellence. With a strong belief in diversity, collaboration, and continuous learning, Maersk is shaping the future of global trade and logistics. Join Maersk to contribute to the success of global operations, grow both professionally and personally, and work with cutting-edge technologies on a global scale. Key Responsibilities: - Managing customer accounts to ensure smooth operations and invoicing - Initiating agile projects for process solutions - Collaborating with teams for timely rates filing - Ensuring criteria met for SO & PO automation - Performing...

About Retail Lending: The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role: The Central ops processes role is responsible for pan-India monitoring and implementation of policies and modification of processes of as per requirement. They are also responsible for regulatory reporting process compliance. They are also responsible for analysis of existing processes and recommendation of process changes to ensure cost savings,...

Role Overview: At EY, you will have the opportunity to build a career tailored to your unique strengths, supported by a global network, inclusive culture, and cutting-edge technology, enabling you to reach your full potential. Your voice and perspective are valued as essential contributions to EY's continuous improvement. By joining EY, you will not only create an exceptional experience for yourself but also contribute to building a better working world for all. Key Responsibilities: - Develop standardized practices for delivering new products and capabilities using Big Data & cloud technologies, encompassing data acquisition, transformation, analysis, modeling, governance, and data manageme...

As a Senior Project Manager in the Creative Studio at Mastercard, your primary responsibility will be supporting the successful identification, planning, and execution of projects. You will work closely with the Creative Studio team to intake requests, validate expected deliverables, and monitor projects from start to finish. Your role will involve coordinating project completion through communication, relationship development, and teamwork while focusing on collaboration and driving towards strategic priorities. Additionally, you will assist in working through scheduling conflicts, creative allocation, and ensure data integrity and organization of core content for project status and deliver...

As a part of The Urban India team, you will be responsible for managing the renewal process for client contracts effectively. Your key responsibilities will include: - Communicating with clients to discuss renewal terms and conditions. - Analyzing client data to identify trends and opportunities for renewal. - Preparing and presenting renewal proposals to clients. - Maintaining accurate records of client interactions and renewal status. - Collaborating with cross-functional teams to ensure a smooth renewal process. - Negotiating renewal contracts and agreements with clients. - Providing exemplary customer service throughout the renewal cycle. - Monitoring and tracking renewal deadlines to pr...

JobDescription: This position is for a FORTUNE 100 Client based in NOIDA. Excellent English written and oral communications skills a must. The challenge This position will have the responsibility for the 24x7 delivery of support services of Adobes largest and most strategic enterprise customers. Leading a team of approximately ~12-18 Technical Support specialists, this position has responsibility to ensure each team member is effectively trained and equipped to resolve technical incidents for Adobe product offerings. This includes building a team culture of service excellence, technical credibility and efficient problem resolution to address customer concerns. What you'll do 1. Lead and mana...

Role Overview: You are being recruited as a Project Coordinator to support various small to medium-sized projects concurrently. Your main responsibilities will include leading projects across Lines of Business on Time, Cost, Quality, and Scope to agreed tolerance. Additionally, you will be responsible for maintaining project documentation, scheduling meetings, managing project plans and reporting, ensuring project sign-off and reviews, and supporting management of project timings, financial aspects, quality, scope, and risk. Key Responsibilities: - Establish and support project governance structure and maintain documentation - Schedule project meetings, administer project communication chann...

Description The Assistant Manager is responsible for managing a team of at least 100+ members, focusing on Quality Management, Product Management, and Process Management. Key duties include driving productivity, quality, and performance improvements while ensuring adherence to SLAs, TAT, and key metrics such as shrinkage, attrition, and absenteeism. The role requires allocating tasks, mentoring team members, and monitoring their performance to meet quality standards. The Team Lead will also oversee the preparation of daily, weekly, and monthly reports and must possess excellent communication skills for effective collaboration with stakeholders and team members. Requirements Ability to manage...

As the Team Manager, your role will involve managing and motivating your team to ensure a positive working environment and team stability. You will review and recommend checks, balances, and reporting to ensure best-in-class governance. Setting up and monitoring team Key Performance Indicators (KPIs) will be crucial, along with building and managing relationships with internal teams such as finance, banking, tax, and reward. It will also be your responsibility to manage HRMC or Irish Revenue queries promptly and stay updated on existing and new legislation to ensure all processes comply with requirements. Advising management on necessary actions, managing Year-end and other statutory returns...

Role Overview: As the Manager-Operations, you will be responsible for overseeing and optimizing end-to-end operations to ensure efficient processes, adherence to quality standards, and seamless customer experiences. Your role will require you to be a strategic thinker with strong leadership skills, operational expertise, and a data-driven approach to managing workflows. Key Responsibilities: - Lead, mentor, and manage the operations team to achieve performance metrics. - Foster a culture of accountability, collaboration, and continuous improvement. - Monitor and improve supply chain, logistics, and vendor management processes. - Ensure compliance with company policies, industry standards, an...

Role Overview: Join us as a Customer Service & Operations Credit Delivery Team Manager in India. In this role, you will be responsible for delivering positive customer and business outcomes by providing subject matter expertise in various capacities. You will analyze, assess, and deliver projects, change initiatives, and regulatory changes affecting systems, processes, customer experiences, and propositions. Your role will involve managing complex stakeholder relationships internally and externally to ensure delivery aligns with operational requirements and meets customer and business needs. This role is being offered at the associate level. Key Responsibilities: - Provide expertise in regul...