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2.0 - 6.0 years
2 - 6 Lacs
Pune, Maharashtra
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality. Seek to perform an independent quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, KYC, Tax, US Indicia, Sanctions, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Be the single point of contact / case manager for Team, on Periodic Review cases Be the Subject Matter-Expert (SME) in Focused Review processes, to assist with the implementation and delivery of continuous process/technology improvements Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day work Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates Report higher risk matters or regulatory questions to the Financial Crime Compliance team Engage business partners in Back Office, Compliance and Operations regularly, to enable effective collaboration in day-to-day work Provide support for any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required Assist with the continuous operational improvements, in view of the changing operating and regulatory environment, and participate in projects in view of Clients strategic objectives and vision Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 6 years' experience in AML Compliance & KYC within the financial services industry with experience in conducting due diligence. Sound business acumen - a practical and positive approach to meeting CDD/KYC requirements in a client facing environment. Knowledge of or experience in a professional services firm would be beneficial. Ability to independently research, analyze, and recommend solutions to close open items and discrepancies with client Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Strong knowledge of client structures typically used within the financial services industry. Knowledge of and a drive to stay up-to-date with industry developments in KYC/CDD. Strong verbal and written communicator with the ability to work as part of the client facing team and a track record for building positive relationships with colleagues. Proven analytical and problem solving mindset with an ability to develop innovative solutions, including the use of technology. Being able to influence change in processes and be proactive in finding solutions where requirements are unclear. Ability to think digitally about solutions to complex problems and use technology to drive efficiencies. Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. To know more about us, visit eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively.
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Pune, Maharashtra
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve exceptional performance. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and management skills, with the ability to motivate teams. Proven track record of improving processes and driving business growth. Strong analytical and problem-solving skills, with attention to detail. Effective communication and interpersonal skills, with the ability to work with stakeholders. Ability to adapt to changing priorities and deadlines in a fast-paced environment.
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Pune, Maharashtra
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry, with a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with regulatory requirements and industry standards. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives and change management. Strong knowledge of industry-specific regulations and standards. Ability to work in a fast-paced environment and adapt to changing priorities.
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Mumbai, Maharashtra
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of professionals to achieve their goals. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and management skills, with the ability to motivate teams. Proven track record of implementing process improvements and achieving business objectives. Strong analytical and problem-solving skills, with attention to detail. Effective communication and interpersonal skills, with the ability to work with diverse stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities.
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Pune
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and cut costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to meet industry standards. Lead and motivate a team of professionals to achieve their goals. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and management skills, with the ability to motivate teams. Proven track record of implementing process improvements and driving business growth. Strong analytical and problem-solving skills, with attention to detail. Effective communication and interpersonal skills, with the ability to work with diverse stakeholders. Ability to adapt to changing priorities and deadlines in a fast-paced environment.
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry, with a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Analyze data and metrics to measure process performance and make informed decisions. Provide training and support to team members on new processes and procedures. Identify and mitigate risks associated with process changes or updates. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong analytical and problem-solving skills. Experience with process improvement tools and techniques. Ability to lead and motivate a team to achieve business objectives.
Posted 1 week ago
12.0 - 17.0 years
4 - 8 Lacs
Mumbai, Maharashtra
Work from Office
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: We are looking for a highly analytical and strategic Analytics Consultant/Insights Consultant who thrives in a hands-on role, working directly with data to extract insights that drive meaningful business decisions. This role requires someone who can go beyond standard reporting to deeply analyze data, identify trends, and provide clear, actionable recommendations that improve key performance indicators (KPIs). 1. Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to improve data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: EducationBachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. Experience12+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives. Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement.
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Pune, Maharashtra
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry, with a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills for effective collaboration with stakeholders. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong leadership and team management skills. Ability to work in a fast-paced environment and adapt to changing priorities.
Posted 1 week ago
2.0 - 3.0 years
6 - 11 Lacs
Hyderabad
Work from Office
About Citco: Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1. 8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients needs. For more information about Citco, please visit www. citco. com About the Team & Business Line: We re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don t stop there: we also build these same bonds among our own teams, too. Here, we ve created a community where colleagues support one another and different departments help others succeed. And here, we ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are and it shines through in everything we do, every day. About You: Maintain the highest level of confidentiality and privacy pertaining to all employee and payroll records and any shared internal communications Ability to work collaboratively with key stakeholders to produce innovative solutions Excellent interpersonal, time management, and communication skills Ability to work with a sense of urgency within a fast paced and demanding work environment Highly organized with a high degree of attention to detail Experience with Oracle HRIS (EBS) Proficient in MS Office (Word, Excel, PowerPoint) 2-3 years experience working within an Human Resources group or as an admin assistant Experience with Extended Health Benefits (an asset) Our Benefits Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: HR Process Management: Develop, implement, and maintain HR processes and procedures Ensure compliance with company policies, laws, and regulations Employee Experience: Support employees in their task and queries in all possible ways Foster a positive and inclusive work environment Data Management: Maintain accurate and up-to-date employee data Generate reports and analytics to inform business decisions Employment Statements and Certificates: Administer variety of employee letters and certificates Ensure compliance with benefits regulations Communication and Collaboration: Partner with cross-functional teams to drive HR initiatives Develop and disseminate HR communications to employees Special Projects: Support special projects as and when it required and take initiative in various automation and process improvements areas Absence Management Administration Learning and Development operational and support tasks Identify opportunities to improve data management processes and analytics Implement changes to enhance data quality and efficiency
Posted 1 week ago
4.0 - 7.0 years
7 - 12 Lacs
Bengaluru
Work from Office
As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Posted 1 week ago
4.0 - 7.0 years
7 - 12 Lacs
Chennai
Work from Office
AsProcessAnalyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries,filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Posted 1 week ago
2.0 - 6.0 years
12 - 16 Lacs
Bengaluru
Work from Office
As a Deputy Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user.
Posted 1 week ago
6.0 - 10.0 years
6 - 15 Lacs
Gurugram
Work from Office
equirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. Act as a technical subject matter expert for the internal team on areas such as system functionality and approach including solving systems operations issues, performance initiatives. Leverage existing knowledge and expertise in multiple ways. Build team skills using formal and/or informal training sessions. Create and maintain knowledge repositories for lessons learnt and developments in the respective domains. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000107100
Posted 1 week ago
10.0 - 15.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage operations, customer service & inventory * Oversee property maintenance & service delivery * Ensure compliance with processes & procedures * Collaborate with stakeholders on strategic planning Provident fund Annual bonus Health insurance
Posted 1 week ago
8.0 - 13.0 years
8 - 14 Lacs
Kochi
Work from Office
Dear Aspirant, Greetings from JTSi Technologies India Pvt Ltd.!!! We JTSi Technologies India Pvt Ltd, a US based MNC IT Co at Kochi Infopark are urgently looking for an Operations Manager for our operations in Kochi. The incumbent must be a well experienced IT Operations with good communication skills who can oversee the daily operations of the company, ensuring efficiency and effectiveness in all processes. This role involves coordinating cross-functional teams, managing resources, and implementing strategies to enhance productivity, quality, and customer satisfaction. The ideal candidate will have a strong background in IT operations, project management, and process improvement. JTSi Technologies India Private Limited is a US based IT Co, with 20+ years into business. Our global offices are in Washington DC & New Jersey USA, and our Indian HQ is in Bangalore. Details are as follows: Designation : Operations Manager Qualification : Graduation Preferably MBA Operations Skillsets : IT Co Operations, Client Management, Reports & MIS Experience : Minimum 7 - 12 Years Remuneration : Salary ranges are negotiable and will be the best in the industry. Shift Time : 09.30 AM - 06.30 PM IST Place of Posting : Infopark, Kochi. ROLES & RESPONSIBILITES 1. Develop and manage organizational goals and objectives keeping the organizational vision refreshed 2. Develop and manage departmental goals and objectives 3. Monitor project/program progress and ensure it meet/exceed the set timeline 4. Weekly report create weekly 5. Implement best practices to enhance productivity and efficiency 6. Process Improvement in operational processes 7. Develop a diverse team fostering a culture of accountability and continuous improvement 8. Collaborate with senior management to develop operational strategies aligned with companys goals and objectives 9. Design policies that align with overall strategy 10. Oversee project timelines, resource allocation, and risk management 11. Cross-Departmental collaboration to ensure alignment of goals 12. Vendor management 13. Ensure all operations adhere to relevant laws, regulations and company policies 14. Establish/Maintain SMART goals, KPIs and Targets for the company (departments) 15. Competitive intelligence 16. Coordinating with MEP team and office infrastructure management 17. Derive strategies for constant improvements. Recommend growth strategies 18. Risk mitigation and coordination with all departments 19. Implement efficient processes and standards 20. Oversee expenses and budgeting to help the organization optimize costs and benefits 21. Coordinate customer service operations and find ways to ensure customer retention 22. Manage contracts and relations with customers, vendors, partners and other stakeholders 23. Ensure compliance with local and international laws (e.g. data protection) 24. Oversee the implementation of technology solutions throughout the organization 25. Mentor and motivate teams to achieve productivity and engagement 26. Report on operational performance and suggest improvements. If you are interested kindly go through the details and please send us your recently updated resume / references to careers@jtsiindia.com . We will revert you at the earliest. Thanks, and Regards, Recruitment Team JTSi Technologies India Private Limited Third Floor, Thapasya Building, Infopark, Kochi. Contacts: 0484 4070368 | E Mail: careers@jtsiindia.com | Website: www.jtsiindia.com
Posted 1 week ago
16.0 - 25.0 years
20 - 30 Lacs
Gurugram
Work from Office
Skill required: Category Management - Category Management Strategy Designation: Procurement Practice Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do oEstablish regional executive relationships to drive aligned multi-year strategies and enabling agreements with P+ Market Lead and P+ Market Unit (MU) LeadsoAccountable for implementation of the global strategy on a regional and local basis with regional/local P+ and category goalsoGlobal Domain Category Leads include Telecom, Managed ServicesoAccountable to implement regional category strategy and sourcing agreements consistent with Global StrategiesoDrive and measure category value and excellent service while ensuring compliance with strategy and policiesoFunctional and managerial responsibility for P+ team members allocated to the Market UnitoClosely align with P+ Strategic Supplier Sourcing Leads for Accenture solutions and Supplier solution roadmaps Drive project pipeline and forecast of sourcing activityLead Special Projects that support Procurement Plus Telcom Global Category strategy:oEstablish targeted Global executive relationships and Strategic Supplier relationships to drive aligned multi-year strategies and enabling agreements in concert with the P+ Telecom Solution LeadoAccountable for global strategy in alignment with Accenture strategic initiativesoAccountable for implementation of the global strategy on a regional and local basis with /regional/local P+ and category goalsoAccountable to implement global/regional category strategy and sourcing agreementsoDrive and measure category value and excellent service while ensuring compliance with strategy and policiesoFunctional and managerial responsible for Procurement Specialists allocated to this activityClosely align with P+ Strategic Supplier Sourcing Leads for Accenture solutions and Supplier solution roadmapsoDrive project pipeline and forecast of sourcing activityOther P+ IT Market Leads and P+ IT Solution LeadsoP+ IT Service Delivery teamoESM Deal Team InterfacesoRegional P+ MU Leads and P+ Local P+ IT Category LeadsoGlobal and Regional Business Unit StakeholdersoMU GS LeadsoGlobal and Local Procurement Specialists What are we looking for Expert in P+ IT Regional Category Management and sourcing execution as well as project management and planningoGood knowledge of procurement and category strategy development.oProven knowledge in sourcing and procurement methodologies and conceptsoProven knowledge of the global business units and Accenture go to market landscape including commercial modelsoStrong in executive communication and persuasionoVery strong in stakeholder and relationship management as well as supplier managementoStrong in IT category risk and compliance management as well as supplier managementoStrong capability to independently interact throughout the broader Accenture organizationoStrong analytical, presentation, communication, interpersonal and influencing skillsoStrong knowledge of procurement tools content and data analysisoProject and process management knowledge and experienceoForward, out of the box thinking and an innovative, disruptive and open mindsetoAction oriented and solution minded team player with high degree of self-managementoAbility to manage multiple projects, adopt a flexible approach and prioritize tasks appropriatelyoComfortable navigating in a multicultural environmentEnsure alignment with global strategies when rolling out to the Market or MU Category LeadsoDetermine best source for Negotiating agreements with suppliers and incorporate best practice metrics for agreementsoInvolve the business for actions related to supplier base optimization, KPI implementation and SRMoDrive deep market intelligence into all aspects of the value propositionoIn line Strategic Solution Supplier Lead, support classification, categorization and evaluation of suppliersA bachelor`s degree with emphasis on the areas of business, economics, procurement, Information Technology or comparable professional educationoProven multi-year track record in the Information Technology industry and solid procurement backgroundoAt least 10 years working experience in similar or adequate roles in procurement environment, with project and people management elementsoMinimum 5 years of experience working with senior executives to implement and manage initiatives in a highly complex matrix organization Roles and Responsibilities: Manage the Procurement Plus IT Category for the Region or Domain:oManage and develop the Regional category organization structure aligned with the P+ Market Lead and P+ MU LeadsoManage direct reports and/or targeted positions incl. target setting, performance review, and career and training developmentoSet stakeholder objectives and obtain ownership buy-inoAssess impact of Regional and MU changing requirements, including legislation and policiesoActively support roll-out of global/regional category development initiativesoSupport strong and robust procurement and category infrastructure aimed at optimizing activitiesoCreate Regional Stakeholder and Supplier relationships by having regular executive meetings and/or being included in executive staff meetings/reviews.oEnsure execution and measure of the yearly action plans to improve the category performanceoActively participate in category community calls and foster team spirit globallyEnsure implementation of procurement initiative and sourcing agreements globally:oCoordinate resource allocation to support global/ market initiatives and ensure successful regional rolloutoLead and support strategic category management and procurement activities globallyoSupport global/regional/ MU category execution by setting implementation plans and measurements / reportingoIdentify , support and implement other improvement initiatives, e.g. specification optimizationoPromote the use of contracts and buying channels according to category strategiesoDrive alignment with Business Unit solutions and the Strategic Solution Supplier Lead and measure additional value addManage supplier and customer relationships globally:oManage Regional supplier relationships in line with Global Category and 360 COE SRM strategyoDevelop and maintain effective strategic relationships with key internal customers and stakeholdersoManage internal customer feedback on category organization & supplier performanceoProactively organize sessions with internal customers to identify value contribution opportunitiesoEnsure that input from stakeholders is considered in the category strategy and sourcing processesoEngage as a key escalation point and work to successfully resolve global/regional and local issuesPerform category management and sourcing activities for projects on a regional of domain level:oManage the category strategy implementation/execution for regional projects and initiativesoDesign and develop relevant RFP documents for projects in line with global strategies Qualification Any Graduation
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon, Haryana, India
On-site
The Senior Manager - Quality and Process assurance is responsible for developing and implementing quality control procedures, monitoring and analyzing processes, and conducting audits in coordination with concerned stakeholders. Key Responsibilities Develop and Implement Quality Control Procedures Create and maintain quality assurance standards and procedures to ensure compliance with industry regulations and company policies. Monitor and Analyze Processes Regularly review and analyze operating processes to identify areas for improvement. Conduct Audits and Inspections Perform regular audits and inspections to ensure adherence to established quality standards. Coordination with Departments Work closely with various departments to address quality issues and implement effective solutions. Prepare Quality Reports Compile and present quality reports to management, highlighting key findings and recommendations. Train Staff Develop training materials and conduct training sessions on quality control processes and standards. Customer Feedback Review customer feedback and implement necessary changes to improve service quality. Compliance Ensure all processes comply with relevant regulations and standards. Key skills required Strong organizational and communication skills. Proficiency in process writing, audit / process assurance and quality assessment. Ability to analyse data and identify trends. Detail-oriented with strong problem-solving skills. Key Relationships Management (Internal /External) External Process writing vendors Internal Cross-functional teams Desired qualification and experience Education Bachelors degree (any stream), MBA or equivalent is preferred. Experience Minimum of 3-5 years of experience in quality assurance, process management, preferably in the life insurance sector.
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
faridabad, haryana
On-site
The job involves assisting in day-to-day merchandising and coordination tasks, handling the sampling process, and conducting follow-ups with vendors/suppliers. You will be responsible for supporting production tracking and process management, as well as maintaining and updating data using MS Excel and Google Sheets. Additionally, you will create and manage spec sheets and tech packs, take and record basic garment measurements, and assist with pattern making and design documentation. Coordination with design, production, and quality teams will also be part of your responsibilities. This is an internship position with a contract length of 6 months. The work schedule is during the day shift. The ability to commute/relocate to Faridabad, Haryana is required, with a preference for candidates already based there or willing to relocate before the start of work. A willingness to travel up to 25% is preferred. The work location is in person, and the expected start date is 07/07/2025.,
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for leading a multi-faceted independent quality evaluation process to measure quality across multiple sources and provide insights from the operation. Your role will involve effectively managing and mentoring a team responsible for diverse workflows, Quality channels, and global stakeholders. It will be crucial for you to drive accountability within the teams to meet quality performance goals and ensure program standards are consistently met on a week-over-week basis. Additionally, you will need to assess and prioritize the top-quality issues affecting the teams across all decision-making channels. Collaboration with internal and external stakeholders to build scalable quality systems that enable efficient monitoring of decision accuracy and prompt identification of overall user experience issues will also be a key part of your responsibilities. Your focus will be on driving a proactive outcome and insight environment to continuously improve and deliver an outstanding customer experience across the program. Furthermore, you will be expected to aggregate audit findings, analyze gaps in processes, and identify innovative ways to solve problems upstream, thereby improving customer experience and driving higher efficiency. Your role will involve optimizing program operations with a focus on process management, key strategic initiatives, and bringing forth ideas with tangible actions to enhance business performance. Forecasting and capacity planning to meet business requirements and ensure continuity will also be a part of your responsibilities. In addition, you will proactively share existing bottlenecks and challenges with quantified impact on operations to facilitate appropriate prioritization. Your ability to clearly outline current performance drivers and actions to improve will be crucial in this role. You will also be responsible for managing client communication and leading all business reviews, including WBRs, MBRs, and QBRs. For this role, you should ideally have a minimum of 15 years of diverse experience in a scalable quality operations environment, with a proven track record of managing internal and external stakeholders to drive results. Strong critical and analytical thinking skills, along with an entrepreneurial and proactive mindset, will be essential. Experience with customer outcome and insight focus, excellent collaboration skills, and the ability to adapt to a fast-paced, international work environment will be highly valued. Exceptional communication and presentation skills, fluency in English, effective task prioritization and time management abilities, as well as a proven ability to break down complex processes and identify key pain points for business improvements will be key qualifications for this role. Having a quality certification (e.g., Lean Six Sigma, TQM, etc.) and/or a project management certification (PMP, Prince2, etc.) will be considered a plus for this position.,
Posted 1 week ago
14.0 - 20.0 years
0 - 0 Lacs
noida, uttar pradesh
On-site
The global finance and accounting department is currently seeking a Global Product Owner for the Intercompany Accounts-IC role. As the ideal candidate, you are a self-sufficient individual with a sharp analytical mindset and a profound understanding of business process automation, finance transformation, and IFRS standards. Joining our Finance & Accounting leadership team, you will work closely with the Head F&A to enhance process efficiency, ensure compliance, and drive digital innovation within the finance functions. Your primary responsibilities will include leading and coordinating BPM initiatives to optimize and automate financial workflows, analyzing existing finance operations to identify pain points, redundancies, and compliance gaps, ensuring alignment with IFRS standards across relevant financial processes and reporting, collaborating cross-functionally to implement automation solutions and finance tools, delivering dashboards and insights on finance process performance and KPIs, driving documentation, SOP development, and standardization of best practices across global processes, and partnering with auditors, internal control, and compliance teams to ensure process health and risk mitigation. To excel in this role, you should hold a CA or MBA in Finance with an IFRS certification, along with 10-12 years of experience in Finance Transformation, BPM, or Process Excellence roles within GCCs, MNCs, or large consulting environments. You must possess a strong understanding of core finance processes and their digital transformation, hands-on experience with BPM tools, process mining, or automation platforms, proficiency in Excel, PowerPoint, and reporting tools like Power BI/Tableau, excellent written and verbal communication skills, and a proven ability to work independently with senior stakeholders and cross-functional teams. Key competencies required for this position include strategic and critical thinking, project management, process design and lean thinking, financial acumen with IFRS knowledge, collaborative stakeholder engagement, and change management skills. Immediate to 30 days notice period is preferred for joining this role. Position: Global Product Owner - Intercompany Accounts Industry Type: Business Process Management / Business Process Outsourcing Employment Type: Full Time, Permanent Role Category: Finance Education: - Post Graduate: CA in Any Specialization, MBA/PGDM in Finance Key Skills: - Accounting, General Ledger, Six Sigma Certified, Intercompany Accounting, IFRS & IGAAP - Finance, GAAP, Process Management, Process Excellence, Financial Operations Experience: 14 - 20 years Salary: INR 30-40 Lacs per annum,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As an Area Operations Manager, you will be responsible for mentoring and coaching a team of LOMs. Your key responsibilities will include conducting branch inspections to ensure a robust process for the safe custody of all branch-related records. It will be essential for you to have knowledge of SLA and vendor management to effectively manage operations. Your role will also involve ensuring NIL revenue leakage and NILL operational losses by implementing efficient processes and controls. Strong coordination skills with all stakeholders and proficiency in mail management and drafting will be crucial for effective communication. Additionally, you should possess good excel knowledge for data management and be adept at MIS reporting to track and analyze operational performance. Your attention to detail and ability to prioritize tasks will contribute to the smooth functioning of operations under your purview.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
You will be offered a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Please note that management reserves the right to assign or reassign duties and responsibilities of this job to other entities, including but not limited to subsidiaries, partners, or purchasers of Strada business units.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As an Informatica Production Support associate, you will be responsible for managing and providing support for Informatica suite applications. Your key responsibilities will include basic operation support management such as handling incidents, fulfilling requests, monitoring application batches, resolving abends, and ensuring adherence to critical business SLAs. You will collaborate with various application, business, and infrastructure groups to troubleshoot application issues and perform functionality and impact analysis for new projects, enhancements, and upgrades. Additionally, you will be required to perform bug fixes and minor enhancements on demand. Your role will involve supporting management activities such as incident management, request fulfillment, file monitoring, ad hoc processing, defining best practices, supporting audits, and developing mitigation plans. The main activities you will undertake include ensuring Data Warehouse availability, meeting business SLAs, implementing minor bug fixes and enhancements to maintain application stability, providing architectural consultation, estimations for upgrades and migrations, as well as contributing to MassMutual transformation initiatives. Overall, your primary objectives in this role will be to ensure the availability of the Data Warehouse, meet business SLAs, provide architectural consultation, estimate upgrades and migrations, and contribute to MassMutual transformation initiatives.,
Posted 1 week ago
3.0 - 6.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Archival Process Management Manage the end-to-end process of transferring study records and specimens from external CROs to long-term storage, ensuring timeliness and compliance. Oversee the accurate tracking of all materials in Sanofi s systems, acting as a subject matter expert for data integrity. Lead reconciliation efforts to resolve complex discrepancies and ensure a complete inventory of all study-related materials. Records Retention & Compliance Interpret and apply records retention policies to accurately schedule items for destruction. Provide guidance to stakeholders on retention requirements and manage the verification process to prevent premature destruction of critical records. Oversee the compliant destruction process, ensuring all documentation and approvals are in place. Stakeholder & Vendor Relationship Management Serve as the primary liaison between external CROs and internal Sanofi teams (US RIM, Outsourcing, TMED Ops) to resolve issues and streamline archival operations. Build and maintain strong working relationships with vendors to ensure high-quality service and adherence to timelines. Financial Oversight & Procurement Oversee the financial tracking of archiving activities, including managing purchase orders and ensuring accurate and timely processing of invoices in Coupa/Ebuy. Monitor spending against budget and resolve any financial discrepancies with vendors or internal finance teams. Process Improvement Identify opportunities to enhance the efficiency and compliance of archiving workflows and systems. Contribute to the development and maintenance of Standard Operating Procedures (SOPs) for records management. Support audit readiness by ensuring all archival activities are we'll-documented and traceable. About you Experience: Direct experience in pharmaceutical records management, clinical operations, or TMF (Trial Master File) management. Proven experience with electronic document management systems and an in-depth knowledge of FDA and EMA guidelines are essential. Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, project coordination skills, and the ability to work independently and manage priorities effectively. Technical Skills: Proficiency in Argpeges, Microsoft Office (Advanced Excel, Word), Adobe Acrobat, Coupa/Ebuy, Outlook/Teams. Education: Degree in pharma, chemistry, biology, or related disciplines is desirable. Languages: English (fluent).
Posted 1 week ago
11.0 - 20.0 years
5 - 10 Lacs
Mumbai Suburban, Thane
Work from Office
1. Oversee textile shirting production processes, ensuring quality, efficiency, and productivity. 2. Manage and optimize supply chain operations, including sourcing and logistics. 3. Lead and develop operations team, providing guidance and support.
Posted 1 week ago
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