8017 Process Management Jobs - Page 24

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an IT - Operations Manager located in Sriperumbudur. What a typical day looks like: Plan, prioritize, and manage IT help and maintenanc...

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Assistant Manager - Legal located in GBS Chennai. What a typical day looks like: Perform legal, factual and records research. Cross-check, validate and research for information. Identify relevant judicial resolutions, statutes, legal articles, codes and other pertinent material. Manage local, s...

About the Job As a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with cross-functional teams to enhance the quality of remote support services. You should be able to identify, capture, and organize information as knowledge assets for knowledge sharing. Support window includes all 24/7 office users as well as remote users at home location (WFH) As Senior Service Desk Analyst, You Will Provide expert-level technical sup...

Vibrant, Energetic Talent Acquisition experts to lead hiring activities , Employer banding, end to end recruitment, Directly handle complex, senior, and high-priority roles, ensuring a personalized and effective recruiting approach Required Candidate profile Manage end-to-end recruitment process from sourcing to onboarding, Good sourcing, communication, negotiation & stakeholder management skills.

Location-Delhi NCR(Noida And Gurugram) EMEA SHift-2PM onwards Role Summary: The Manager Services plays a key leadership role within Insights Global Delivery Network (GDN), overseeing SGDA-aligned Service Management teams across EMEA. This role ensures consistent, high-quality service delivery aligned with SGDA processes, drives operational excellence, and fosters client satisfaction through proactive governance and continual improvement. Key Responsibilities: Lead and mentor Service Management teams to deliver core obligations and exceed client expectations Align team processes with SGDA standards and collaborate with EMEA process leads Monitor operational KPIs and proactively address perfor...

WATER BOTTLING PLANT MGMNT OPERATIONS PLANNING & MGMNT REMOTE MANAGEMENT OF ONFIELD STAFF (OPERATORS & BLUE COLLAR STAFF) WATER PACKAGING IN GLASS BOTTLES REVERSE OSMOSIS HOSPITALITY CLIENTS MANAGEMENT REPORTING & MANAGEMENT OF DAILY PRODUCTION

Deliver engaging live sessions through Zoom or other online platforms. Support students with problem-solving and hands-on exercises. Participate in creating quizzes, mock tests, and course materials.

We are looking for a skilled General Manager with 10-15 years of experience to lead our hospitality team. The ideal candidate will have a strong background in the hospitality industry and excellent leadership skills. Roles and Responsibility Oversee daily operations to ensure high-quality service delivery. Develop and implement strategies to improve customer satisfaction and increase revenue. Manage budgets, forecasts, and financial reports to optimize profitability. Supervise and mentor staff members to enhance their skills and performance. Coordinate with various departments to ensure seamless execution of events and services. Analyze market trends and competitor activity to identify oppor...

KEY AREAS OF RESPONSIBILITY Being Part of Daily Team Huddles and ensuring you plan your capacity on daily basis. Create SOP, follow the Process governance with Agile mindset. Ensure that Daily shipment are processed on Time as per the SLA and meet the Business KPI and Deliverables in Day-to-Day operations. Ownership and exhibiting a strong Support for Team & your Shift Manager and always be ready for any changes or new updates in Process and helps to replicate the same on day-to-day basis. You Represent a pride Digital Freight forwarding Logistic/ Shipping expert. An effective communicator with excellent relationship building. Strong on Communication via English Both written and Verbal Ensur...

Role & responsibilities : Lead and manage a team handling HDFCs back office insurance process Ensure productivity, quality, and SLA adherence Daily team performance tracking and reporting Act as a point of escalation for process-related issues Ensure adherence to company and process guidelines Preferred candidate profile : Minimum 6 months to 1 year experience as Team Leader in Back Office BPO for General / Health Insurance Good leadership, reporting, and coordination skills Excellent written and verbal communication Qualification: Graduate Passed (mandatory) Immediate joiners only

Company Overview: Join one of the largest US-based insurance providers, a Fortune-listed organization known for its customer-centric approach, global presence, and excellence in claims, underwriting, and policy administration. We are seeking a dynamic and experienced leader to drive operational excellence and lead large-scale teams in our India delivery centers. To apply, call/WhatsApp HR Parvez at 9810332844 Key Responsibilities: Lead and manage large-scale operations supporting multiple lines of business within the Insurance domain (Life, Health, Group Insurance, Retail Insurance or P&C). Oversee a team of 500+ professionals , including Senior Managers and functional leaders . Drive perfor...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...