9263 Process Management Jobs - Page 21

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Assistant Operations Manager for Facility Management Company at Ahmedabad, Gujarat) Job Summary: Overseeing daily operations & Ensuring efficient service delivery in time Coordinating maintenance activities & Monitoring operational performance Ensuring compliance with health, safety, and quality standards Supervise and support on-site staff, including technicians, housekeeping, and security teams Assist in hiring, training, and performance evaluation of operational staff Establish network with Labour suppliers, Housekeeping staff suppliers & their association for continuous recruitment of blue collar Ensure adherence to health, safety, and environmental (HSE) regulations with reports Require...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Assistant Operations Manager for Facility Management Company at Ahmedabad, Gujarat) Job Summary: Overseeing daily operations & Ensuring efficient service delivery in time Coordinating maintenance activities & Monitoring operational performance Ensuring compliance with health, safety, and quality standards Supervise and support on-site staff, including technicians, housekeeping, and security teams Assist in hiring, training, and performance evaluation of operational staff Establish network with Labour suppliers, Housekeeping staff suppliers & their association for continuous recruitment of blue collar Ensure adherence to health, safety, and environmental (HSE) regulations with reports Require...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About the Role The Strategy Operations role for Virtual Office at myHQ is a position focused on process excellence, operational efficiency, problem-solving, and business strategy execution . The role ensures seamless onboarding, documentation accuracy, customer experience, cross-functional coordination, and continuous improvement to scale the VO business sustainably. This is a high-ownership role with direct business impact. Key Responsibilities 1. Operations Excellence Manage end-to-end Virtual Office operations, including documentation, verification, activation, and compliance. Ensure 100% accuracy in KYC validation, agreement creation, address proof issuance, and invoicing workflows. Main...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Job brief: We are looking for an Assistant Managers with an experience of 8 to 10 Yrs working in Exam administration / Operations / Testing and assessment in Educational / Institutional sector to perform the tasks listed below in our Operations department. Primary Skills: - Test Centre Identification / Audit. - Test Administration Online / Off line - Scanning and result generation. Requirements: 1. Should be able to conduct large scale Paper-based and Computer-based tests across the country. 2. Identification of online and offline Test Centres – interaction with colleges and other potential test venues 3. Handle pre-test duties like packing of Question papers, answer sheets, logistics etc. 4...

mooPay is building India s first dairy-centric credit rails and rural neobank, enabling millions of dairy farmers with access to affordable, reliable, and transparent credit. Through partnerships with dairies, lenders, and insurers, mooPay is transforming how rural households access finance, from cattle purchase loans to climate insurance. Role Overview The Operations Executive will support the smooth functioning of mooPay s core operations in credit, payments, and insurance . The role involves managing back-end processes, coordinating with field teams and partners, and ensuring accuracy in daily transactions and reporting. This is a process-oriented execution role suitable for detail-orient...

Role Overview: The Process Manager will lead and manage reconciliation operations for global financial institutions, ensuring accuracy, compliance, and efficiency across multiple asset classes and processes. This role involves team leadership, client interaction, process improvement, and risk management. The ideal candidate should have strong domain expertise, leadership skills, and experience in managing large-scale reconciliation processes. Key Responsibilities: Manage end-to-end reconciliation processes (Custody, NAV, Cash, Positions) for multiple clients. Lead a team of analysts and senior analysts, ensuring timely and accurate delivery of reconciliations. Act as the primary point of con...

Job Purpose To coordinate and manage end-to-end operational processes, client relationships, and business development strategies in the waste management domain. The role aims to ensure operational excellence, client satisfaction, and business growth by implementing standardized systems, fostering engagement, and identifying expansion opportunities. Job Responsibilities A. Operational Execution & Process Management Enable the operations team to execute client requirements efficiently. Develop project-specific Standard Operating Procedures (SOPs) and train the project team on their implementation. Ensure extreme attention to detail in following operational processes. Monitor standard operation...

What will you own? This is a foundational role in Pice s Cards Division. You will be the operational backbone responsible for ensuring that our secured credit card product scales smoothly from launch to tens of thousands of users. You will work closely with product, credit, risk, engineering, finance, and our partner banks to ensure flawless execution, smooth operations, and trust-building user experiences. This is a role for someone with systems-thinking, structured execution, and a strong bias for solving operational & customer problems deeply. Skills & Qualifications Required 1. 3-6 years experience in operations, CX, process management, or program management (fintech / consumer tech / BF...

Alliance Operations Specialist (Back Office) About the Role We are seeking a Back Office Alliance Operations Specialist to join our team, focusing on our strategic technology partnerships. In this role, you will be the administrative and operational backbone for our relationships with key technology companies like Microsoft, SAP, and ServiceNow . Youll ensure the seamless execution of our joint initiatives by managing the critical, behind-the-scenes tasks that drive our alliances success. This position is ideal for a detail-oriented, proactive, and highly organized professional with a strong understanding of the technology sector. Responsibilities Partner Onboarding & Management: Oversee the...

Roles and Responsibilities Manage daily operations of the contact center, ensuring seamless delivery of services to clients. Oversee BPO operations management, including call center management, customer service operations, and voice processing. Develop and implement strategies to reduce attrition rates through effective retention initiatives. Ensure compliance with SLAs (Service Level Agreements) by monitoring key performance indicators such as CSAT (Customer Satisfaction) and KPIs (Key Performance Indicators). Collaborate with cross-functional teams to drive upselling and cross-selling opportunities. Desired Candidate Profile Must have inbound voice process experience Team size must be 100 ...

Profile: Operations Manager / Process Coordinator || Location: Gurgaon || Experience: 0.6 to 2 years || Salary: 20k to 25k || Contact: Sarita - 9990744741 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste, and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Profile: Operations Manager / Process Coordinator Experience: 0.6 to 2 years Salary: 20 to 25k Working Days: 6 days | 9:00 AM to 5:30 PM Job Summary: We are seeking a detail-oriented and proactive Operations Manager/Process Coordinator to oversee daily operations and ensure smooth workflow. The ideal candidate should have strong skills in basic Excel, good English communication,...