6493 Process Management Jobs - Page 2

Skills : Pega's PRPC architecture, rules, and features, Pega's development tools, including Pega Designer Studio, Pega Express, and DevOps, BPM (Business Process Management) concepts and methodologies, Proficient in Java, SQL, and web technologies, Agile development Experience: 4-15 years of experience as a Pega Developer, with hands-on experience in designing and developing Pega applications. Notice Period: immediate Pega Certification is mandatory CSA/CSSA Certifications Education BE, B.Tech, ME,

You will be part of the Analytics and Information Management (AIM) team at Citi, focusing on providing reporting and business insights support for the North America Consumer bank. Your role will involve working with large and complex datasets, leveraging programming tools like SQL and SAS for analysis and validation. Some key responsibilities include: - Working with cutting-edge data, analytical, and modeling tools and platforms to improve efficiency and time to market - Creating self-explanatory and detailed business critical dashboards for portfolio health review - Assessing the impact of various business strategies, campaigns, and portfolio actions - Sizing the impact of regulatory, marke...

You will be part of the Analytics and Information Management (AIM) team at Citi, which was established in 2003 and is located in Bengaluru, Chennai, Pune, and Mumbai. The team objectively connects and analyzes information to create actionable intelligence for business leaders, identifying fact-based opportunities for revenue growth in partnership with the businesses. Your role will involve balancing customer needs, business strategy, and profit objectives using best-in-class and relevant analytic methodologies. **Key Responsibilities:** - Work with large and complex data sets for analysis and validation, utilizing programming tools such as SQL, SAS, and SAS Macro - Have a good understanding ...

In this role at Standard Chartered in Chennai, as an Operations employee, you will be responsible for maintaining and inputting limits in various TP systems. Your key responsibilities will include: - Ensuring pre-processing activities are carried out as per guidelines - Accurate input of fee draw-down, interest, fee, margin, and commission - Loading facilities with complementary limits in Transaction Processing systems correctly - Updating activated limits in CMS - Providing insight and suggestions for process improvement - Escalating any exceptions noticed to Senior Management - Monitoring, diarizing, and generating reports as per agreed terms - Performing Single Release Activity as assigne...

Role Overview: Significant transformation is underway within the Operations function to rapidly improve the Cyber, Data, Privacy, and Automation control environment, along with digitization and innovation. A new function, T&O (Technology & Operations), has been formed to grow trust with clients and regulators, provide best practice cyber security solutions, leverage analytics and insights for data monetization, and be an enabler to journeys. To support in these initiatives, a Senior Manager of ICS Technical Controls Testing role has been created to execute the testing of key ICS controls across the banks critical IT systems and infrastructure. Key Responsibilities: - Identify, analyze, and d...

You will be responsible for managing the operations of the department you are assigned to. This includes overseeing people management, stock inventory management, process management, and coordination with multiple functions to ensure the safety of store assets and property. Key Responsibilities: - Manage a team of employees within your department - Monitor and control stock inventory levels - Implement and improve processes for efficient operations - Coordinate with other departments to ensure smooth functioning of the store Qualifications Required: - Minimum of 5 years of experience in people management and related fields - Strong knowledge of stock inventory management practices - Excellen...

Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 25 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving team performance i...

Lead daily production activities across multiple product lines (personal care, & cosmetics) Oversee raw material and finished goods inventory across plants and warehouses Supervise preventive and breakdown maintenance of machinery and utilities Required Candidate profile The AGM – Operations will oversee end-to-end manufacturing operations, including production planning, inventory control, and maintenance across multiple facilities.

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Direct all production activities at the plant site. Align plant production objectives with overall business unit strategy. Ensure maximum efficiency and productivity of production facility. Ensure production volume, cost and quality of production, and production schedules are met. Manage, train, and develop direct reports through the other developmental programs. Direct, control and supervise the Production, Logistics, Maintenance, Process functions and Manufacturing Engineering. Planning of resource, materials and time to produce the highest quality product time at the lowest possible cost. To propose capital expenditure to meet the business units strategies. Promote the policy of continuin...

Key Responsibilities: Team Leadership & Supervision: - Lead and mentor a team of Team Leaders and Customer Support Executives. - Monitor team performance, adherence, and discipline across shifts. - Conduct team briefings, daily huddles, and performance evaluations. Customer Experience & Service Delivery: - Ensure timely and effective resolution of customer queries, issues, and escalations. - Track and improve key customer metrics including CSAT, FCR, NPS, and AHT. - Analyze customer feedback and implement action plans to enhance service quality. Quality & Process Improvement: - Work closely with the Quality team to drive error reduction and coaching initiatives. - Conduct RCA (Root Cause Ana...

Desired Profile Skills : Domain experience in travel industry with exposure in implementing CREW and or FLEET Management (Airline Operations) ERP solutions, experience in Process Management, Program Management and Change Management, Process, teamwork, communications, and management skills Notice Period: immediate -15 days Specific Domain / Industry Airlines Education BE Btech , ME Mtech , MCA Location - Bengaluru,Chennai,Hyderabad,Kochi

Global Capability Center (GCC) Expert with experience in setting up shared service centres and also defining strategy and operations for GCCs as well as executing and making operational the defined Strategy Operations & GCC Leadership: Offshoring & outsourcing | P&L management customer experience | operational excellence | vendor management | sales-service-revenue operations Business Transformation: Enterprise transformation | portfolio leadership | AI-powered innovation |robotic process automation | process re-engineering | lean six sigma | EPMO and governance Strategy & Leadership: Business integration | organisation design | operating models | cross- functional leadership | strategic plan...

Hiring Recruitment Manager to lead recruitment operations, manage BD & client relations, oversee recruiters, and ensure timely candidate delivery. 7–10 yrs exp in staffing/recruitment, GCC & Europe exposure preferred, strong leadership & comms skills

About The Role To manage all operations activities at the branch and ensure customer satisfaction by resolving all customer queries thus supporting the Retail Loan Product process Graduate in any discipline o Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT o Ensure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors o Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required o Coordinate with the system team to resolve routine and other system issues, identifying gaps and recommen...

About The Role Core Responsibilities: Ensure file dockets are dispatched to storage within reasonable TAT Minimize the documents missing in storage and ensure all documents are scanned, verified and acknowledged Ensure all customer documents are tracking of all documents send to internal customer team within agreed SLAs Ensure vendor bills are processed and payments released within reasonable timelines. Ensure training is imparted to the branches to ensure files are updated & dispatched within reasonable timelines Location - mumbai,Delhi / NCR ,pune,bangalore,hyderabad,chennai

About The Role Key Deliverables: Lead generation Ensure necessary leads are generated through BDMs and channel partners/open market Customer relationship management Develop and maintain relationship with existing and potential customers Educates customers with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer relationship management Maintain relationship with local dealerships, TML dealers and local territory managers of TML Data management Maintain all relevant data related to TML retail and TMF market share at assigned territories and report the same to Zonal Sales head Team Management: Mana...

About The Role Key Deliverables: Lead generation Ensure necessary leads are generated through BDMs and channel partners/open market Customer relationship management Develop and maintain relationship with existing and potential customers Educates customers with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer relationship management Maintain relationship with local dealerships, TML dealers and local territory managers of TML Data management Maintain all relevant data related to TML retail and TMF market share at assigned territories and report the same to Zonal Sales head Team Management: Mana...