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5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You are a highly skilled Financial Consultant who will be responsible for conducting thorough company analysis, managing budgeting processes, overseeing process management, preparing financial reports, engaging with clients to understand their financial requirements, ensuring compliance with Direct and Indirect Tax regulations, providing guidance on FEMA and Companies Act compliance, contributing to mergers and acquisitions, reviewing legal documents, staying updated on regulatory changes, and maintaining high standards of professionalism. You will be expected to analyze companies and financial assessments, manage budgeting processes, streamline financial workflows, prepare and deliver compelling presentations and financial reports, engage with clients to understand their financial needs, ensure compliance with financial laws, provide guidance on compliance with FEMA and Companies Act, contribute to mergers and acquisitions, review legal documents, stay updated on regulatory changes, and maintain professionalism in all interactions. To qualify for this role, you should have a Bachelor's degree in Finance, Accounting, Business, Law, or a related field (Master's degree or relevant certifications preferred), proven experience in company analysis, budgeting, process management, and reporting, strong knowledge of financial laws and regulations, proficiency in PowerPoint and financial reporting tools, excellent communication and interpersonal skills, and strong analytical and organizational skills.,
Posted 3 days ago
18.0 - 22.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an experienced professional with 18-22 years of experience, you will be responsible for driving strategy development and deployment, including OKR development, value analysis, CBN (3-year plan), and annual plans. Your role will involve developing and implementing process strategies, service design, and benchmarking standards to ensure operational excellence. You will play a key role in transforming business activities through experience enhancement, digitization, and decision intelligence. Managing zone-specific relationships with Zone Partners and ensuring governance and compliance in collaboration with KHMS, internal audit and controls, and stakeholder/supplier escalation management will be crucial aspects of your responsibilities. Your expertise will be utilized in overseeing customer journey mapping, process taxonomy, process design, innovation, benchmarking, and business value delivery. Additionally, you will be accountable for managing third-party BPO relationships by enforcing contracts, KPIs, and SLAs. Driving GBS expansion through business development and execution of the business case will be a core responsibility. Talent management across the global scope of function and managing P&L for the global GBS STP function will also be part of your duties. To excel in this role, you should have 18-20+ years of experience in process management, operations, or transformation roles, with at least 5 years of experience leading cross-functional and/or global teams. Strong leadership skills, strategic thinking, and expertise in process standardization, optimization, and alignment with organizational goals are essential qualifications. Proficiency in governance, compliance, continuous improvement, and collaboration across functions and zones will be critical for success. A degree in business or finance is required, along with proficient technology skills including SAP HANA, Ariba, Coupa, or other procurement software and tools. Possessing CPSM or CPSD certification would be an added advantage for this role.,
Posted 3 days ago
3.0 - 20.0 years
0 Lacs
karnataka
On-site
As a Change Management and Transformation Consultant in Capital Markets at Accenture, you will have the opportunity to tackle our clients" most complex challenges by collaborating with exceptional individuals, utilizing cutting-edge technology, and partnering with leading companies across various industries. In this role, you will be a part of the Capital Markets practices within Accenture's Capability Network. Your primary responsibility will be to assist investment banks, asset and wealth managers, and exchanges in preparing for the digital future. By leveraging global strategies and data-driven insights, you will play a crucial role in enabling digital-enabled capital markets. Your key initiatives will include collaborating with clients to address intricate problems such as regulatory reforms, managing organizational changes related to processes, technology, and structure, overseeing transformation projects to transition from legacy systems to modern solutions, and recommending industry best practices to enhance operational efficiency. Additionally, you will support data governance and management efforts, optimize operations, drive business decision-making, refine methodologies, track industry trends, and develop proposals that align with Accenture's value proposition. Your role will involve incorporating best practices and methodologies into all stages of project management to ensure successful outcomes. To excel in this position, you should possess strong analytical and problem-solving skills, excellent communication and presentation abilities, and cross-cultural competence to thrive in a dynamic consulting environment. The ideal candidate for this role would have an MBA from a reputable business school with a blend of consulting and functional skills, industry-specific certifications such as FRM, CFA, or PRM, prior experience in consulting projects, and expertise in Investment Banking and Investment Management functions. Specific domains of knowledge should include Capital Markets, Asset & Wealth Management, Front Office Advisory, OMS systems, Back Office applications, Risk Management, Regulatory Change and Compliance, Data Governance, Robotics Process Automation, Agile Methodology, and more. By joining our team, you will have the opportunity to work on transformative projects with key clients, collaborate with industry experts to shape innovative solutions, receive personalized training to enhance your skills and industry knowledge, and contribute to a culture committed to equality and collaboration. Accenture is a leading global professional services company that offers a wide range of services in strategy, consulting, digital, technology, and operations. With a focus on delivering sustainable value to clients across industries, Accenture's team of over 569,000 professionals in more than 120 countries drives innovation to improve the way the world works and lives. Join us at Accenture to be a part of a team that values ideas, ingenuity, and a commitment to making a positive impact through transformative change.,
Posted 3 days ago
12.0 - 17.0 years
0 Lacs
haryana
On-site
As the Incharge All India Tyre Office based in Dharuhera, you will be responsible for managing the fleet operations with a substantial experience of 12-17 years. Your qualifications should include a Diploma or B.Tech in Mechanical or Automobile. Your primary focus will be on overseeing the All India Tyre Team process management, acting as the central coordinator for CPKM Tyres across all fleets in India. Your duties will involve providing technical troubleshooting for Tyre Services to all fleets, ensuring end-to-end tyre inventory control from purchase to scrap tyre sale, and inspecting Tyres/RIMs/parts availability for all Fleet Hubs. Additionally, you will lead change management in the Tyres Maintenance process, assist in Fleet Maintenance, and oversee quality compliance of vehicle tyre inspection, scheduled service, and repairs at the Hub. You will also be responsible for managing vendors, estimates for repair works, and ensuring timely completion within the set turnaround time and cost. Identifying gaps in Tyre Maintenance, proposing solutions, and streamlining processes to remove inefficiencies will be crucial aspects of your role. Moreover, preparing and submitting MIS reports on all inventory and Tyre performance will be essential for monitoring and decision-making.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
Hitachi Energy India Development Centre (IDC) is a renowned research and development facility housing approximately 500 R&D engineers, specialists, and experts, dedicated to innovating digital solutions, new products, and cutting-edge technology. The center, located in Chennai and Bangalore, collaborates closely with Hitachi Energy's R&D and Research centers across more than 15 locations spanning 12 countries. Over the past two decades, IDC has made significant strides, securing over 200 international papers and 150+ patents. As an R&D Process Coordinator at Hitachi Energy IDC, you will play a pivotal role in ensuring the efficiency and effectiveness of processes within your department. Reporting to the R&D Process Manager, your responsibilities will include maintaining existing processes, developing new processes as required, and coordinating process maturity assessments with your team. You will also contribute to the enhancement of quality by working within established process design frameworks and utilizing quality improvement tools. Additionally, you will be responsible for creating presentations, tracking progress, generating supporting documents, and fostering a quality-driven culture within the organization. Conducting SWOT analysis, RCAs, Kaizen events, and FMEA/DFMEA/PFMEA will be part of your routine tasks, along with updating KPIs, supporting internal quality audits, and ensuring compliance with ISO certifications. Engaging in lessons learned sessions, strategic workshops, and continuous improvement initiatives will be integral to your role. Collaboration with cross-functional teams such as SCM and HSE to identify and rectify non-conformities to enhance deliverable quality is also expected. Upholding Hitachi Energy's core values of safety and integrity by demonstrating accountability, care for colleagues, and commitment to the organization will be paramount. To qualify for this role, you must hold a university degree in a relevant field like Process Management or Engineering. Proficiency in Lean Product Development, Continuous Improvement, and possession of a Black Belt certification in Lean Six Sigma are essential. Strong analytical, data visualization, and documentation skills are prerequisites, along with experience in utilizing Power BI. Fluency in spoken and written English is mandatory for effective communication and collaboration. At Hitachi Energy, we welcome individuals with disabilities and offer reasonable accommodations to support them in the job application process. Qualified candidates requiring accessibility assistance can request accommodations by submitting a general inquiry form on our website. Please provide your contact details and specific accommodation needs to facilitate a seamless application process tailored to your requirements. For job seekers with disabilities seeking accessibility assistance during the application process, we are committed to providing the necessary support to ensure equal opportunities. Requests for accommodations unrelated to accessibility needs will not be addressed.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
At eClerx, we serve some of the largest global companies including 50 of the Fortune 500 clients. Our clients rely on us to solve their most complex problems and deliver transformative insights. Regardless of your role or level within the organization, you will have the opportunity to build expertise, challenge the status quo, think boldly, and assist our clients in capturing value.,
Posted 3 days ago
2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary The Markets Enablement Officer is responsible for facilitating the account opening process for clients within the Markets sector. This role requires a meticulous approach to compliance, attention to detail, and the capability to manage stakeholder relationships effectively. The Officer will collaborate with various internal teams to ensure a seamless onboarding experience for clients, while adhering to regulatory requirements and company policies. Key Components Of The Role Will Include Manage the account opening process for new and existing clients in the financial markets industry Ensure all necessary documentation is obtained and completed accurately Coordinate with internal teams to ensure a smooth and efficient account opening process Provide excellent customer service to stakeholders throughout the account opening process Respond to client inquiries and resolve any issues related to the account opening process Key Responsibilities Strategy Fostering and maintaining dialogue across the SCB global Markets on-boarding network to contribute to enhancing our global client relationships and responding to client needs. Spot opportunity to take on additional responsibilities. Business Onboarding To be responsible for undertaking Due Diligence requirements to ensure adherence to relevant SCB policies on sub funds of Markets clients working with the Risk Control team to ensure all necessary Compliance risks are properly managed and accurate records diligently maintained. Responsible for supporting Markets Onboarding Manager and internal stakeholders for all Regulatory related onboarding matters in the Markets sector. Ensure efficient and timely opening of Markets client accounts Initiation of Account opening requests to enable trading accounts to be opened in the relevant internal systems Identify and escalate blockages in the on-boarding / maintenance processes. Manage the end-to-end process of the relevant account setups and internal approvals. Processes Working closely with Markets Onboarding Managers including Markets management to ensure requests are prioritised in line with Business demand. Ensure that accounts and data is set up to achieve full operational readiness. Liaise through the value chain to ensure all units engaged in Markets account opening readiness successfully complete. Working closely with our Markets Operations group and other operational and administrative areas to ensure the timely set up of client trading infrastructure. Risk Management Due Diligence required to capture all data for a new sub fund opened under an existing IM Responsibilities Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Maintain the funds team database. Assist with queries regarding the Static data and Markets Onboarding processes for clients. Ensure that all systems are updated when a request is submitted to the relevant back-office teams. Action relevant static data updates for Markets clients as per instruction from Markets Onboarding Managers. Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Commit to achieve the outcomes set out in the Banks Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders Work in partnership all relevant stakeholders effectively within the end-to-end processes, including: Markets Sales Teams Client Onboarding Management Client Management Risk and CDD teams Operational Risk Audit Risk & Controls Governance functions and relevant regulators FMO CLM DAU Crops Other Responsibilities Perform ad-hoc projects as needed. Support remediation teams Provide regular updates to the Markets Onboarding Managers Train new joiners Process/System changes testing Qualifications Minimum of 2 years of experience in account opening or related field Strong understanding of financial markets and products Excellent communication and interpersonal skills Ability to work independently and as part of a team Attention to detail and ability to manage multiple tasks simultaneously Role Specific Technical Competencies Manage Conduct Manage Risk Manage People Operational Process Management Onboarding (CDD and Regulatory Onboarding) Credit Documentation Enablement (Account Opening & Channels Activation) Servicing (Static Data Maintenance, Offboarding) Data Conversion and Reporting About Standard Chartered We&aposre an international bank, nimble enough to act, big enough for impact. For more than 170 years, we&aposve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you&aposre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can&apost wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you&aposll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less
Posted 3 days ago
3.0 - 6.0 years
7 - 11 Lacs
Kolkata
Work from Office
Join our Team About The Opportunity BNEW SAN GRPM Service Delivery Process and Information Management team, we have the following responsibilities: Process ownership of BNEW SAN Service Delivery Processes (Services Resource Management, Network Deployment and Customer Support) Hosted Group-wide responsibility for Product Takeback Processes Information Architecture Information Security and System Access Management for BNEW SAN Service Delivery Processes Responsibility for integrating requirements into the BNEW SAN Service Delivery Processes; from Group Steering documents which are applicable to Service Delivery ( e-g Security, Data Privacy, Trade, Occupational Health & Safety, etc) Responsibility for coordination and maintenance of the Service Delivery Portal We are looking for a colleague that can bring in experiences related to the execution and management of Network Roll-out, process and information management, and has passion to drive digitalization and automation to make global impact, What you will do Together with your colleagues, you will: Be responsible to provide the service delivery line organization with appropriate and efficient processes, delivering the value required and expected by our customers and key stakeholders Secure that the processes are aligned to Ericsson Management System (EGMS) and the companys steering documents requirements (especially regarding Information Security, Operational Health and Safety and Environmental Management) Continuously improve the processes based on its performance and stakeholders requirements Develop processes and information models following EBP/Unified Architecture specifications, using ARIS as the modelling tool, and managing the models through its lifecycle Participate in the Services Research & Development process for BNEW SAN, supporting or driving the analysis of the requirements as process specialist and developing the process and information models accordingly Define functional requirements for tools development in support to the process definitions Define and secure that process measurements are in place to control and follow up process adherence Prepare and communicate process changes and process deployment Coordinate and maintain of the Service Delivery Portal for the processes under your responsibility Perform information security risk management tasks, i-e Information security classification, Retention rules, Information Security Risk assessment, Privacy Impact assessment Define and maintain system access roles in relationship to process roles and job roles What you will bring Required Experience min 5 years of relevant experience in process management / development, Process, information architecture management experience Unified Architecture/ARIS knowledge is a must Service delivery experience in the areas of NRO/Network Deployment or Customer Support is a plus, Collect & align business requirements Excel in adapting and responding to change Change and improvement management skills Negotiation skills Fundamental Leadership Competence Social, communication and negotiation skills Why join Ericsson At Ericsson, you?ll have an outstanding opportunity The chance to use your skills and imagination to push the boundaries of what?s possible To build solutions never seen before to some of the worlds toughest problems You?ll be challenged, but you wont be alone You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next, What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like, Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team Ericsson is proud to be an Equal Opportunity Employer learn more, Primary country and city: India (IN) || Noida Req ID: 766214 Show
Posted 3 days ago
2.0 - 5.0 years
20 - 25 Lacs
Ahmedabad
Work from Office
Global Process Leader, GBS - Source to Pay Location(s) Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups / Women / Veterans / Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .
Posted 3 days ago
7.0 - 10.0 years
13 - 17 Lacs
Mangaluru
Work from Office
Job Title: Head of Events Reports to: CEO Employment Type: Full-Time About Coresight Research Coresight Research is a global research and advisory firm specializing in retail and technology. We provide data-driven insights and strategic guidance to brands, retailers, technology companies, and investors to navigate the rapidly changing consumer landscape. Our thought leadership, proprietary research, and high-impact events drive innovation and collaboration across the industry. Role Overview The Head of Events at Coresight Research is responsible for leading the firm s global events strategy and execution, including both in-person and digital formats. The ideal candidate is a strategic thinker with excellent organizational and execution skills who can operate in a fast-paced environment and collaborate with internal stakeholders and external partners. This role involves independently planning and executing a variety of events including dinners, cocktail parties, webinars, LinkedIn Lives, and industry/client speaking engagements as well as overseeing an events team. Key Responsibilities : 1. Strategic Leadership Define and lead Coresight s global event strategy in alignment with business goals. Collaborate closely with the executive, research, and sales teams to ensure event strategy supports broader company initiatives. Serve as a brand ambassador, ensuring all events reflect Coresight s identity and standards. 2. Event Strategy and Execution Design and execute Coresight s proprietary and partner events, such as summits, executive dinners, webinars, and retail tours. Lead event planning end-to-end, including audience targeting, speaker management, vendor coordination, logistics , and post-event reporting. Develop reusable playbooks for different event types, using tools like JIRA or similar for project tracking. Serve as the primary liaison for event sponsors, speakers, and stakeholders. Pitch and coordinate external speaking opportunities for the CEO and other senior leaders. Track key event metrics (e.g., participation, feedback) and apply learnings to improve future events. Manage event-related promotional efforts in collaboration with the social media and design teams. Develop presentations and panel questions as needed. 3. Team & Process Management Lead and mentor Events Operations Associates. Build and optimize workflows and documentation for scalable event execution. Ensure consistent quality and operational excellence across all events. 4. Startup Mindset & Independent Execution Operate with a roll-up-your-sleeves attitude and willingness to lead both strategy and execution. Drive independent workstreams and take ownership of tasks in a fast-paced, dynamic environment. Qualifications 7 10+ years of experience in B2B event production and leadership (retail, consulting, or research industry preferred). Proven ability to lead end-to-end event planning and execution. Experience managing events teams and overseeing logistics , vendors, and production. Strong project management and communication skills. Knowledge of event platforms (e.g., Microsoft Teams, Zoom, LinkedIn Live) and CRM tools (HubSpot preferred). Highly organized, detail-oriented, and proactive. Entrepreneurial mindset with the ability to work independently and cross-functionally. Bachelor s degree required .
Posted 3 days ago
3.0 - 8.0 years
10 - 11 Lacs
Gurugram
Work from Office
& Summary Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world s largest and most complex companies to understand their unique business issues and opportunities in an everchanging environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. Responsibilities As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to You will be working across functional teams (internal and client), across the business and Renewable Energy sector value chain, supporting the team in developing and delivering operations strategies in the Renewable sector. Develop yourself personally, taking a keen interest in trends in energy and other sectors and the impact on our clients so you can help shape their thinking and our success in the market. Prepare quality reports, presentations and other client deliverables. Exposure to data gathering techniques and analysis, and reporting insights in a clear and Mandatory skill sets Financial Modeling, Bid Management, Feasibility Analysis, Due diligence, Renewable Energy. Preferred skill sets Use feedback and reflection to develop self awareness, personal strengths and address development areas. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Years of experience required 3 years Education qualification B.tech + MBA Education Degrees/Field of Study required Bachelor of Engineering, Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred Required Skills Bid Process Management, Enterprise Resource Planning (ERP), SAP ERP Enterprise Resource Planning (ERP) Operations No
Posted 3 days ago
2.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Thomson Reuters is seeking a dynamic and strategic leader to manage the Customer Trust Operations Team. This role is pivotal in ensuring our team delivers high-quality responses and fosters strong relationships with both internal stakeholders and customers. The Manager will drive innovation, leveraging technology to streamline processes and enhance customer satisfaction. About the Role: Key Responsibilities: Lead and inspire the Customer Trust Operations Team, encouraging strategic thinking and excellence in delivering responses to customer inquiries. Develop and maintain strong relationships with internal stakeholders, ensuring alignment and collaboration across the organization. Support customer meetings and audit calls, presenting Thomson Reuters' security posture and addressing inquiries with confidence and expertise. Identify and implement new ways of working, utilizing technology to automate and improve processes within the team. Oversee the development and maintenance of standardized responses and security collateral, ensuring accuracy and completeness. Collaborate with domain experts, peers, and business or technology leaders to enhance the customer compliance program. Act as a point of escalation for complex customer security concerns, providing guidance and solutions. Report on customer feedback and the current state of information security, identifying control gaps and driving remediation efforts. Contribute to and achieve business and departmental goals and objectives, fostering a culture of continuous improvement. Promote risk awareness and compliance as a subject matter expert, building and maintaining relationships with key stakeholders. Encourage the team to leverage automation tools and explore new technologies to enhance research and data population processes. About You: Youre a fit for the role if your background includes: Proven experience in a managerial role within information security, compliance, or a related field. Strong expertise in cybersecurity, IT audits, and risk management. Industry-related certifications such as CISSP or CISA are highly desirable. Excellent communication skills, with the ability to articulate security topics to both technical and non-technical audiences. Experience in leading teams and driving operational excellence in a fast-paced environment. Strong critical thinking and problem-solving skills, with a proactive approach to identifying process improvements. Ability to interact effectively with both technical and business stakeholders, influencing decisions and driving consensus. Working knowledge of frameworks such as NIST, SOC2, ISO 27000, and risk assessment methodologies. A passion for customer satisfaction and a commitment to delivering high-quality results. Join our team and lead the way in building trust and ensuring security for our valued customers! #LI-SS5 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 3 days ago
10.0 - 11.0 years
7 - 10 Lacs
Gurugram
Work from Office
Successful candidate will be part of Acuity legal team, based out of Gurgaon. Mid-Senior level role with responsibility to provide legal and contractual support to business teams globally. Providing legal support to sales and business development teams, finance team, delivery team and HR team - including providing support with RFP responses, contract drafting, contracts negotiation with clients. Contract Management including ensuring and keeping up to date repository of all company document Key Competencies Law degree from one of the top 10 universities, with 10-12 years of post-qualification experience with a good corporate law firm(s) and/or in-house corporate legal department. Very good English Communication Skills (written and verbal). Good understanding of local laws. Knowledge and prior experience of UK and USA laws would be an added advantage. Experience of drafting, vetting, and negotiating different contracts and agreements including commercial contracts, Master Services Agreements, Statements of Work, affidavits, NDAs, Letter of Intent. Ability to liaise with business stake holders and closing tasks independently. Good articulation skills and ability to independently evaluate tasks, situations relating to various commercial and corporate matters, and providing practical solutions/advice to management. Prior experience of working on a contract management tool (like Sales Force, Ariba) would be an added advantage, though not mandatory. Dynamic go getter, ability to multi-task, willingness to stretch when required, result oriented and strong inter-personal skills
Posted 3 days ago
12.0 - 22.0 years
0 - 0 Lacs
pune, bangladesh, qatar
On-site
We're seeking an Operations Engineer to join our dynamic Engineering Operations Team. In this role, you'll be instrumental in automating operational processes, providing advanced product support, and crafting custom integrations to meet both internal and customer needs. Your work will involve root cause analysis, developing strategies to improve system functionality, and collaborating with various departments to enhance our value. If you're a skilled software engineer with a passion for problem-solving and a drive to innovate, we invite you to apply. Responsibilities Execute and automate operational processes Provide second-level support for the operations Implement customer-requested integrations and automations Investigate and identify causes of technical issues escalated by production Engineer/Manager Perform root cause analysis for operational issues and recommend improvements Develop strategies and solutions to automate operational procedures and meet internal stakeholder needs
Posted 3 days ago
6.0 - 11.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Greetings from Sun Technologies. Position: Senior Process Analyst Years Of Experience: 7+Years Work Location: HBR Layout, Bangalore (work from office) Job Type: Permanent/Fulltime Position Interview Mode : In-Person Shift Details: 2 PM TO 11 PM (Drop cab with dinner from company) Process Analyst duties and responsibilities Develop comprehensive process documentation, including workflows, knowledge articles, and self-service guides, to support company operations in staff augmentation and IT project services. Gather and document business & process requirements for projects & processes aimed at process improvement and automation through IT systems and capabilities. Facilitate process workflow to collaborate on process enhancements and automation opportunities. Analyze information and trends to confirm that process outputs achieve desired results and that services meet agreed-upon service levels. Identify process-related issues and risks, bringing inconsistencies and problems to management's attention promptly. Conduct internal operational audits to ensure process adherence and conformance. Participate actively in problem resolution, providing insights and recommendations for effective solutions. Develop clear and detailed process maps and business requirements documentation to support process improvements. Support the organization's Management Review system (e.g., ISO, ISMS) by providing necessary process documentation and analysis. Qualifications : Bachelor/ Master Degree in Business Management, Information Technology, or a related field. Proven experience as a Process Analyst or in a similar role, with a focus on process improvement and automation. Strong analytical and problem-solving skills, with the ability to assess complex processes and identify improvement opportunities. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. Proficiency in process modelling and analysis tools, such as Microsoft Visio. Attention to detail and a data-driven approach to decision-making. Ability to manage multiple projects simultaneously and meet deadlines. Experience with quality management systems and standards (e.g., ISO, CMMI) is a plus. Should be able to work both on Technical & Non-Technical processes and work with all levels of organization Previous working experience as a Business Analyst or Process Analyst for 7 to 9 years If interested please share updated resume to chandanap@suntechnologies.com, appreciate for references.
Posted 3 days ago
8.0 - 13.0 years
7 - 11 Lacs
Lucknow, Gurugram, Delhi / NCR
Work from Office
Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/ whats app cv/Amit 8851792136/Neha 8287267407 Required Candidate profile Work form Office Lucknow only,not for Delhi/NCR,Apply those who can relocate in Lucknow
Posted 3 days ago
4.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Req ID: 332959 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now, We are currently seeking a Business Operations Manager to join our team in Bangalore, Karn?taka (IN-KA), India (IN), Business Operations Manager 5 10 Years: Capital Market Domain knowledgeCommunicating risk information to relevant stakeholders, including senior management Collaborating with different departments to identify and address risk-related issues Promoting a culture of risk awareness throughout the operations team Identifying potential risks across various operational areas, including processes, systems, and personnel Conducting risk assessments to evaluate the likelihood and potential impact of identified risks Mentor peers and train new team members on functional delivery, risk evaluation, and action implementation Analyzing both internal and external factors that could affect operations Optimizing operational processes to reduce risk and improve efficiency Analyzing operational data to identify areas for improvement and risk reduction Ensuring that risk management practices are integrated into daily operations Developing and implementing risk mitigation strategies and plans Establishing and maintaining a risk management framework Monitoring key risk indicators (KRIs) and taking corrective actions as needed Assist in strengthening ORM framework, participate in Risk and Control self-assessment (RCSA) exercise, identify gaps, discuss and formulate action items with process owners to bridge gaps and track action items for timely closureConduct process walkthroughs/reviews across products/processesManage OR incidents, liaise with business for RCA, resolution and corrective action plan and report OR incident report to senior management Manage Third party risk managementMonitor Key Risk Indicators (KRI) and highlight gaps to senior management with mitigations in consultation with business ownersConduct training sessions on Operational Risk management to employees About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group, which invests over $3 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata NTT DATA endeavors to make https://us nttdata accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us nttdata /en/contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For our EEO Policy Statement, please click here If you'd like more information on your EEO rights under the law, please click here For Pay Transparency information, please click here , Show
Posted 3 days ago
5.0 - 10.0 years
8 - 12 Lacs
Kalamnuri
Work from Office
Job Responsibilities : Lead and deliver multiple projects as per timelines Work closely with select leadership team and provide seamless support on various initiatives Co-ordination with Stakeholders (Business, Operations, Vendor s etc ) Track deliverables Education Requirement : Graduate/Post-graduate from a reputed university/college (desirable) Experience Requirement : 6 to 9 years of relevant experience Skills & Competencies : Knowledge of industry, current trends and developments Ability to generate new ideas and provide unique perspective to the issue under consideration Hands-on, organized, self-motivated, performance-oriented, and able to work independently under time pressure Excellent interpersonal and communication skills (both oral and written) with proven capability and ability to be a key contributor to the team Adept at working with multiple stakeholders in complex environments Highly professional individual exhibiting highest level of integrity in handling confidential information Ability and willingness to take initiative Show
Posted 3 days ago
10.0 - 20.0 years
0 - 0 Lacs
bangalore, bangladesh, zimbabwe
On-site
Were seeking an Operations Engineer to join our dynamic Engineering Operations Team. In this role, youll be instrumental in automating operational processes, providing advanced product support, and crafting custom integrations to meet both internal and customer needs. Your work will involve root cause analysis, developing tools to improve system functionality, and collaborating with various departments to enhance our softwares value. If youre a skilled software engineer with a passion for problem-solving and a drive to innovate, we invite you to apply. Responsibilities Execute and automate operational processes Provide second-level support for the product Implement customer-requested integrations and automations Investigate and identify causes of technical issues escalated by Customer Support Perform root cause analysis for production issues and recommend improvements Develop software to automate operational procedures and meet internal stakeholder needs Design and develop software solutions for customer needs as part of Professional Services Monitor integrations and develop tools to automate report reconciliation and visualization
Posted 3 days ago
15.0 - 20.0 years
6 - 11 Lacs
Mumbai
Work from Office
What is the Manager - FTS Data Operations Project Support & Shared Svcs group responsible for? The Manager - FTS Data Operations provides oversight support for FTS Data Operations teams which monitors and resolves issues within the Data Integration Enterprise Service Bus (ESB). The Manager will manage a team that ensures that crucial FTS data is available and accurate as it flows into the ESB for storage and then flows onto the consuming systems (i.e. GMAX, Charles River, PMA) The manager will ensure that the team logs and resolves any data, functionality, and/or system issues reported, track issues for further trend analysis and identify root cause and provide proposed resolutions, provide recommendations. The manager will partner with the FTS System Support and various FTT teams to resolve more complex data-related issues as well as provide data related reporting to the Data Governance teams. The manager will manage, supervise, plan and administer the daily work of assigned staff in order to ensure it is completed in accordance with departmental guidelines and ensure an effective internal control environment is maintained. The manager will monitor staff performance measurements and provide timely feedback to both staff and management. The manager will be responsible for establishing new processes, workflows, and procedures related to creating a newly formed team. They will also be responsible for running a team in a 24/7 support role including triage, prioritization and escalation of problems until resolution. The Manager will be the site manager for Hyderabad operations & Poznan Operations. The manager will interact with multiple business and technical departments as well as multiple levels of leadership. The Data Operations team is responsible for: Monitoring the FTS dashboard for the Data Integration layer, ensuring data feeds are meeting SLA's ensuring complete and timeous delivery of data and ensuring resolution of all data processing exceptions Ensuring that errors are properly communicated to the appropriate operational groups from the workflow monitor. Liaise with FTS Operational Teams on data and data consumption related issues. Tracking and identifying trends for review with operation groups to identify root cause, propose resolution, provide recommendations, conduct system test to validate the fixes prior to implementing changes. Partnering with technical groups to monitor, troubleshoot and resolve errors from any system interfaces to the investment management systems. Researching, analyzing and solving problems related to ESB data and any data services. Maintaining control procedures and performing data integrity audits as necessary in order to ensure the accuracy and integrity of data. Responsible for managing global teams (Hyderabad & Poznan) What are the ongoing responsibilities of Manager - FTS Data Operations - Project Support & Shared Svcs responsible for? Performance standards: Ensure all daily work is completed timely, accurately and according to procedures. Create, maintain, recommend and implement efficient departmental processes and ensure departmental procedures are kept current and an effective control environment is maintained. Ensure uninterrupted service to internal clients. Ensure regular feedback is provided to clients sending and consuming FTS data. Recruit staff, as necessary. Productivity and efficiency: Monitor staff performance measurements and provide timely feedback to both staff and management. Ensure timely updates to IPP. Provide input into pay decisions. Ensure all management reporting is complete, timely and effective given any process or data changes. Ensure staff is effectively trained to execute their daily responsibilities. Communication: Identify and communicate workflow and training deficiencies and develop resulting action plans, etc. Maintain a regular communication medium with business partners to discuss service levels and trends identified. Keep a current understanding of the appropriate group workflows (PM, Trading, Operations, Compliance) and ensure that changes are appropriately reflected in the ESB Project Participation: Assist in projects to bring in new information to the ESB as well as new subscribers to the ESB. People and Team Leadership: The Manager works with the Director on planning, strategic and development activities. Manage all department activities and deliverables to ensure accuracy and timeliness standards. Manager is the primary contact for matters requiring escalation Lead the continuous enhancement of department processes, reports, and procedures Develop and implement standards of performance and best practices, including work planning/prioritization Provide development opportunities for direct reports to expand their skill-sets and foster their career growth. Set performance objectives for direct reports, review progress regularly, and conduct periodic and formal IPP evaluations. Promptly identify performance issues, and take appropriate remedial actions. What ideal qualifications, skills & experience would help someone to be successful? Requires 8+ years of relevant industry experience 4-year College degree 3-4 years experience in Investment Management and Operations 2-3 years experience in Data Operations and management preferred 4-year supervisory experience of large staffs Solid understanding of financial markets, standard asset classes, and various security types Experience with relational databases and administration of systems. Experience building new business and technical functions and workflows, establishing and documenting procedures. Preferred FTS Systems Experience Work Shift Timings - 2:00 PM - 11:00 PM IST (Should be flexible)
Posted 3 days ago
1.0 - 5.0 years
13 - 17 Lacs
Gurugram
Work from Office
Description At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide, The Candidate Actively Seeks To Understand Amazons Core Business Values And Initiatives, And Translates Those Into Everyday Practices Some Of The Key Result Areas Include, But Not Limited To Experience in managing process and operational escalations Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for peers and junior team members Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services Basic Qualifications A Bachelors Degree and relevant work experience of 3+ years, Excellent level of English and Italian, C1 level or above, Candidate must demonstrate ability to analyze and interpret complex SOPs, Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements, Strong communication and interpersonal skills to effectively guide and mentor associates, Ability to work collaboratively with cross-functional teams, Thoroughly understand multiple SOPs and ensure adherence to established processes, Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation, Lead and participate in process improvement initiatives, Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary, Adaptive to change and able to work in a fast-paced environment, Preferred Qualifications Experience with Artificial Intelligence interaction, such as prompt generation, Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Haryana D50 Job ID: A3036856 Show
Posted 3 days ago
1.0 - 5.0 years
12 - 16 Lacs
Gurugram
Work from Office
Description Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide, The Candidate Actively Seeks To Understand Amazons Core Business Values And Initiatives, And Translates Those Into Everyday Practices Some Of The Key Result Areas Include, But Not Limited To Experience in managing process and operational escalations Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for peers and junior team members Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services About The Team Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide, Basic Qualifications A Bachelors Degree and relevant work experience of 3+ years, Candidate must demonstrate language proficiency in French language verbal, writing, reading and comprehension Required language level: C1 or above, Candidate must demonstrate ability to analyze and interpret complex SOPs, Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements, Strong communication and interpersonal skills to effectively guide and mentor associates, Ability to work collaboratively with cross-functional teams, Thoroughly understand multiple SOPs and ensure adherence to established processes, Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation, Lead and participate in process improvement initiatives, Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary, Adaptive to change and able to work in a fast-paced environment, Preferred Qualifications Experience with Artificial Intelligence interaction, such as prompt generation and open AI's, Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Haryana Job ID: A3035218 Show
Posted 3 days ago
2.0 - 5.0 years
3 - 6 Lacs
Noida, Gurugram, Greater Noida
Work from Office
Responsible for managing and maintaining bookings, handling customer queries, and ensuring a seamless salon appointment experience. Strong communication skills, experience using CRM tools to track and manage customer interactions. Required Candidate profile 1to 5 years of experience in customer support, preferably in the beauty, hospitality, or service industry. Proficiency in CRM tools (e.g., Zoho, Freshdesk, HubSpot, or similar).
Posted 3 days ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Purpose and Impact The Professional, Application Development job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases. USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs. APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts.. Qualifications Minimum requirement of 5 years of relevant work experience. Overall 7 years of experience. Working experience in Salesforce Sales/Service/Marketing Cloud; Salesforce certifications will be added advantage. Working knowledge in Salesforce coding language - Alex, Visual Force, Lightning, and salesforce configuration Experience in ITSM process management (Incident / Service Request / Change / Problem management etc.) Experience in stakeholder management.
Posted 4 days ago
3.0 - 5.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Job Purpose and Impact The Operations Buyer will apply deep knowledge of local practices and procedures to handle, organize and coordinate procurement of materials, goods, services and supplies. In this role, you will conduct activities focused on transporting products from suppliers to customers and conduct activities to support complex customer issues and operations quality and improvement. Key Accountabilities Creating purchase orders based on contracts or PO request emails, and written communication when necessary, inChinese. Assist more senior team members with process improvements. Check records and files for accuracy, performing complex analysis of data. Lead requests for procurement of non-contracted materials and goods, services and supplies. Assist end user and ensure material delivery follow plant requirements. Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff. Other duties as assigned Qualifications Minimum Qualifications Bachelor's degree in a related field or equivalent experience Should have Chinese B2 proficiency Proficiency in Excel is particularly important. Preferred Qualifications Experience with SAP would be an advantage. Advanced skills using relevant office programs and applications Working knowledge of enterprise resource planning application experience Experience working in shared service operations
Posted 4 days ago
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