9263 Process Management Jobs - Page 13

Experience - Banking Process is mandatory and Please share your profile at surbhi.malhortra@nlbtech.com Graduate in Finance, Accounting, Business Administration, or related field. Previous experience (5+ years) in a back-office role within the financial services industry, with at least 2 years in a supervisory or leadership capacity. Oversee the end-to-end process of Business Banking, from receiving requests to resolution, ensuring accuracy and adherence to timelines. Identify opportunities to streamline the processes and enhance efficiency. Collaborate with cross-functional teams to implement process improvements and system enhancements. Generate performance reports and key performance indi...

Experience - Please share your profile at surbhi.malhotra@nlbtech.com US Banking Customer Service (Inbound Voice Process) Location: Gurgaon and Noida Employment Type: Full-Time Shift: US Time Zone / Night Shift (IST) Position Summary As a strategic partner to our client, we are seeking a Customer Service Manager to lead operations for a US Banking inbound voice process. This role demands a seasoned professional with 1315 years of contact center experience, including 68 years in a managerial role, who can ensure exceptional service delivery, compliance, and client satisfaction. The position requires strong stakeholder management, operational governance, and expertise in Genesys tool to drive ...

Responsibilities: * Lead operations strategy & execution * Oversee financial performance & F&B services * Manage hospitality processes & sales ops * Develop operational plans & build teams * Solve problems, drive results Food allowance Provident fund

Key Responsibilities: - Manage and organize all documentation related to student applications, visas, and correspondence - Maintain accurate records and track application statuses - Coordinate with international institutes for necessary documentation - Ensure timely submissions of all required documents - Handle client queries and maintain effective communication channels - Provide relevant information to clients regarding the application process Key Responsibilities: - Manage and organize all documentation related to student applications, visas, and correspondence - Maintain accurate records and track application statuses - Coordinate with international institutes for necessary documentatio...

Job Description Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns ...

Role & responsibilities As Manager Customer Service Operations , you will be responsible for driving structural initiatives for service quality improvement with leadership and field teams. This includes end to end ownership of the initiative including problem solving, analysis, process improvement and assistance in execution. Support leadership in activities related to supply/demand planning, revenue planning. What will you do? Solve structural problems at a Central level to improve service quality Own analytical projects to solve for different types of problems Raise the bar for service delivery and set centralized processes for the service org Collaborate with cross-functional internal sta...

Roles and Responsibility Develop and implement effective recruitment strategies to attract top talent in the industry. Build and maintain relationships with clients and candidates to understand their needs and provide tailored solutions. Conduct thorough interviews and assessments to identify the best candidates for open positions. Collaborate with hiring managers to create job descriptions and ensure alignment with company goals. Manage the full recruitment process from sourcing to onboarding new hires. Analyze recruitment metrics and provide insights to improve the hiring process. Job Requirements Proven experience in sales recruitment and mentoring, with a strong track record of success. ...

Roles and Responsibility Develop and implement effective talent acquisition strategies to attract top candidates. Build and maintain relationships with clients and stakeholders to understand their recruitment needs. Conduct thorough analysis of market trends and competitor activity to stay ahead in the industry. Collaborate with cross-functional teams to design and deliver innovative recruitment solutions. Provide expert guidance and support to junior team members to enhance their skills and performance. Identify and mitigate risks associated with talent acquisition processes. Job Requirements Proven experience in Talentmate skillfied mentor with a strong track record of success. Excellent c...

We re looking for a Sales Recruiter to drive end-to-end hiring for our rapidly growing Sales and Business Development teams. You ll be responsible for sourcing, screening, and onboarding high-quality Inside Sales Executives. The ideal candi has prior experience in bulk sales hiring, understands the pace of startup growth, and can balance both quality and speed while maintaining a great candi experience. This is a critical role that directly impacts our go-to-market success and overall business growth. Key Responsibilities 1. Sales Hiring Ownership Manage the end-to-end recruitment process for Sales, Business Development, and Growth roles. Handle bulk hiring drives and ongoing requirements fo...

Production Process Management & continuous Improvement: Oversee production activities during assigned shifts to ensurethat production targets are met. Assign tasks to operators and monitor their performance to maintain high productivity. Ensure efficient material handling, cutting, and storage, minimizing waste and optimizing the use of rawmaterials. Collaborate with the maintenance team to ensureall machines are in optimal working condition and schedule any required repairs or preventive maintenance. Quality Control: Ensure that products meet quality standards and specifications. conduct regular inspections and quality checks throughout theshift. Work closely with the quality assurance team...

Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand and capture all requirements to assist in set up of SLAs and benchmark processes, baseline performance and target setting Support in development of process improvement and innovation strategy for client business Planning and execution of projects managing process improvement program for client engagement(s) Build relationships with key business leaders and other stakeholders to drive improvements Facilitate sharing of best practices from within and outside the organization, implement and drive performance benchmarking Drive Le...

At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role name and description Manager - The role requires demonstrated ability to lead and develop high-performing team. Proven capabilities of setting up Multi country Finance Operations, managing process, month end close, account reconciliation and financial reporting processes Manager ACR will play a critical role in setting up the multi country or group accounting process. The opportunity to work closely with Global Engagement leaders for consistency in management...

Manage daily academy operations, coach coordination, schedules, parent communication, facilities, inventory, transport & match-day logistics. Prior sports academy operations experience preferred, willingness to work weekends, high level ownership.

supervises, provides support to team, configure, maintain integrated system, leadership managing work plans goals multiple projects, assigning tasks,mentoring overseeing delegated tasks, demonstrates mastery of Technician, Programmer,Designer duties.

About Us: K12 Techno Services Pvt. Ltd. is a leading education service provider in India, offering a dynamic suite of academic support, services and solutions to schools. The education sector has extensively evolved in the last decade. Hence, the academic needs of students and parents have also grown consequently. The upgraded teaching methodologies, blended with effective use of technology has been the main idea behind K12 i.e. to pave the way for a global approach towards education. K12 with its band of services, facilitate schools to leverage on its strength. About School: Orchids the International School is a leading chain of progressive schools in India, committed to providing quality e...

Responsibilities Own strategic customer relationship with high value accounts, ensuring continuous engagement, statisfaction & retention. Lead high-impact QBRs/MBRs with executive stakeholders, showcasing delivered value and cost optimization impact. Lead renewal conversations and contract discussions, working cross-functionally to propose pricing models, discount structures, or account transitions as needed. Liaise with AWS account teams for escalations, commercial adjustments (e.g., RI conversions, refund cases), and joint go-to-market opportunities. Mentor Leads and Associate Leads, helping them grow into strategic roles while setting the standard for customer engagement quality and proce...

Client onboarding and support Managing daily service delivery operations Ensuring tasks are completed within timelines Handling documentation and compliance Coordinating with internal teams and external stakeholders for smooth execution Required Candidate profile Strong communication & interpersonal skills Ability to understand workflows and how the organization works Ability to work independently and take ownership Perks and benefits Fixed salary, incentives & inclusive culture

Responsibilities •Lead implementation of Project/ cross functional projects •Manage project resource projections, confirmations and ongoing participation and on time delivery •Plan and Define Scope for projects supported •Create and maintain detailed project plans with key dependencies and critical path identified (Microsoft Project) •Manage tracking logs and dashboards with accomplishments and next steps outlined for Sr. Management •Maintain risk and issues tracking logs •Develop business requirements to implement business policy change request •Resolve issues related to project priority, resource capacity, and implementation by providing solutions to key senior stakeholders •Use appropriat...

Hiring for a Fintech Client| Associate Program manager | Locations: Mumbai, Kochi, Bangalore Company Description Our client is a fast-growing financial technology company that provides advanced solutions to help organizations streamline and automate complex financial operations. Their platform enables greater accuracy, efficiency, and control across finance and operations teams. Client details will be shared with shortlisted candidates. Role Description We are hiring an Associate Program Manager to lead the implementation of enterprise-grade financial operations solutions for both new and existing clients. This role sits at the intersection of technology, data, and client delivery, and is id...

Job Summary To have a good knowledge about the product (Equities and Fixed income) and understand the Trade life cycle. Relevant experience is added advantage. To ensure the trades are rematched in timely manner and status updated to client/Agent/Brokers within agreed timelines. Ensure to inform clients/Brokers on the amendments required and follow up to get the same from client and brokers. Ensure Maker/Checker controls are strictly adhered to and ensure to follow the activities checklist. To identify and highlight the open risk areas in the process and highlight the same to management and work towards addressing the risk. Review reconciliation breaks on a daily basis and ensure that long a...

Job Description: We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities: * Lead operations strategy & execution * Ensure operational excellence & efficiency * Collaborate with cross-functional teams * Oversee budget & resource allocation * Ensure timely and effective production and timely delivery.

Delivery Operations Lead Location: India Level: Management Track - M35 Role Purpose The Delivery Operations Lead is a key role responsible for standing up Enterprise Delivery and building a sustainable, scalable delivery operating model and building all delivery processes for enterprise - including those cross BU. This position ensures strong governance, efficient processes, tool usage and seamless interlocks with other Business Units (BUs) to enable consistent, high-quality delivery across the enterprise. Key Responsibilities Governance & Rhythm of Business (ROB) Lead governance frameworks for enterprise delivery lifecycle and ROB. Partner with Product Ops and Finance to design decision-mak...

We have an immediate opportunity for a Manager, Sustainability to join Honeywell Sustainability Center of Excellence (HS-CoE) in Madurai. The mission of the CoE is to drive sustainability regulatory compliance, process excellence through the application of best-in-class tools and practices and build world class domain expertise in Life Cycle Assessments (LCA) and Sustainability Engineering. The Manager role is responsible for driving the strategies for the COE aligned to the business sustainability priorities, customer and regulatory requirements. Education / Job Requirements: Engineering and or Environmental Science degree with 12 plus years of experience in product and application developm...

HSBC is looking for AVP Third Party Governance Controls to join our team Roles and Responsibility Develop and implement effective third-party governance controls to ensure compliance with regulatory requirements. Collaborate with cross-functional teams to identify and mitigate risks associated with third-party relationships. Conduct regular audits and reviews to ensure adherence to established controls and procedures. Provide training and guidance to employees on third-party governance policies and procedures. Investigate and respond to incidents or violations of third-party governance controls. Maintain accurate records and reports of third-party governance activities. Job Requirements Stro...