6493 Process Management Jobs - Page 12

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Responsibilities: * Lead operations & customer service management * Ensure process compliance & SLA adherence * Oversee customer ops & support functions * Recruitment and onboarding * Billing and grievance management * Client and Team handling

Process Associate (For BPO Sector) Perform routine back-office processes including data entry, documentation, and verification tasks. Support accounting functions such as invoice processing, reconciliation, and expense tracking. Maintain and update spreadsheets, reports, and internal databases accurately. Follow standard operating procedures and contribute to process improvements. Proven experience in general computer operations including Excel, Word, and Google Workspace. Basic understanding of accounting principles and terminology. Notice period : Immediate -15Days

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. \n Job Track Description: \n \n Performs business support or technical work, using data organizing and coordination skills. \n Performs tasks based on established procedures. \n In some areas, requires vocational training, certifications, licensures, or equivalent experience. \n \n General Profile \n \n Expands...

Meet daily/weekly/monthly production & quality as per project SLAs /Timelines Responsible for follow up with the Insurance companies on outstanding accounts receivable on behalf of doctor s/physicians/ RCM companies in USA. Production and Quality targets are to be met daily. Identifying, correcting the billing errors & resubmitting it to the insurance companies.

Manager Operations in International BPO Coaches and mentors Team Leads & AMs/DMs Experience of International Voice process in BPO Only Female Candidates are required Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of Voice Process is Mandatory Should be comfortable with Client Handling Should have min 5 years exp of Team Handling Location-: Kolkata Sal upto 14 LPA Excellent Communication Skills

About The Role : Job TitleCorporate Bank TF&L Product & Process Management, AS LocationMumbai, India Role Description Trade Finance and Lending (TF&L) business in Corporate Bank specializes in providing comprehensive financial solutions to support trade finance activities, Documentary Trade Business, Working Capital management, corporate loans, Project Finance, Natural Resource Finance and Export Credit Agency (ECA) financing. We are looking for a highly motivated, detail-oriented, and experienced professional to join our Trade Finance & Lending Product & Process Management Team. In this role, you will play a crucial role with the wider onshore team in defining and executing product governan...

About The Role : Job TitleClearing and Settlement - Associate LocationPune, India Role Description Clearing and Settlement is responsible for managing the end-to-end clearing and settlement process. This is to ensure smooth and timely market settlement of securities and cash transfers between the bank and its counterparty. Work includes: Supporting interaction between internal and external stakeholders involved in the clearing and settlement process chain Allocating assets to optimize the portfolio strategically Ensuring adherence with market standards Clearing and settling through both primary and secondary markets and direct payments What well offer you As part of our flexible scheme, here...

About The Role : Job Title Enterprise Process Model Governance AVP Location Pune, India Role Description The Enterprise Process Governance function within Group Architecture provides the framework and oversight to ensure that the banks process landscape is managed with consistency, transparency, and control. This role supports the design, implementation, and enforcement of governance standards across the Enterprise Process Management (EPM) framework. It ensures that process models adhere to standards, governance forums operate effectively, and regulatory and operational requirements are met. The position requires close collaboration with business and infrastructure teams to drive efficiency,...

About The Role : Job TitleKYC, VP LocationBangalore, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our s...

About The Role : Job TitleIT Application Owner & IT Project Manager Corporate TitleAVP LocationPune, Inida Role Description: The Project Manager This includes managing end to end delivery of the business requirements, ensuring timely reporting of risk and issues and strengthening control in terms of SaaS solutions. Strong project management, stakeholder engagement and change management are key success to the role. IT Application Owner - The IT Application Owner (ITAO) has sound IT risk management skills. The Application Owner is accountable for the Application Lifecycle Management of one or more applications/services of an IT unit and the related Run The Bank (RTB) / TCA costs. Ensures that ...

About The Role : Job TitleRegulatory Control Senior Advisor, AVP Corporate TitleAVP LocationBangalore, India Role Overview As Team Leader within the Sanction Alert Investigations function, you will serve as a critical link between frontline investigators and senior management. Youll oversee day-to-day alert handling, provide technical guidance, and ensure consistent quality across investigations. This role is ideal for a seasoned investigator ready to step into leadership, champion operational excellence, and foster team development. Youll be trusted to uphold regulatory standards, support governance reporting, and act as a role model for investigative rigour and ethical decision-making. Wha...

Role & responsibilities - Employee Data Management: Maintain and update employee records accurately in HRIS (Human Resource Information System). Payroll Coordination: Assist in payroll processing by collecting and verifying employee attendance, leaves, and overtime. Compliance: Ensure adherence to labor laws, company policies, and statutory requirements like PF, ESI, etc. HR Reporting: Generate regular reports related to attendance, attrition, recruitment metrics, and other HR KPIs. Onboarding & Offboarding: Facilitate smooth onboarding processes including documentation, induction, and orientation; manage exit formalities and clearance procedures. Leave and Attendance Management: Oversee lea...

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. About Enterprise Architecture: Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company s technology strategy. The four pillars of En...

":" Job Overview: The Sales/Academic Counsellor Head will be responsible for leading and managing the admissions team and ensuring the effective recruitment and counselling of prospective students for the management college. This role combines both sales and academic counselling responsibilities, with a focus on student enrolment, academic guidance, and meeting admission targets. Key Responsibilities: Team Leadership and Management: Lead, manage, and mentor the admissions and counselling team to ensure the smooth execution of all counselling, admissions, and sales-related functions. Set performance targets, monitor progress, and provide necessary training and development for the team to exce...

Company: Marsh Description: Marsh operations We are seeking a talented individual to join our Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist / Senior Specialist Placement The Specialist/Senior Specialist will provide essential support to Client Executives and Brokers, facilitating the placement of policies and delivering exceptional client service within the Placement value stream. We will count on you to: Ensure compliance with internal targets related to error reduction, quality checking, and processing. Develop and maintain productive relationships with CE/Broker and ...

About Process Excellence, Health & Automation The department aims to drive high impact projects delivering process transformation and quality improvement across business functions The team supports and augments the customer experience platform across the bank About the Role The Data quality and governance team member is responsible for the development and implementation of a data governance framework that ensures the accuracy, completeness, and timelines of data This includes developing and managing data quality standards, metrics and processes, overseeing data stewards and coordinating data quality initiatives : Develop and maintain a data governance framework that aligns with the banks str...

Designation : Manager Medical Coding Operations Skillset : Surgical Pathology / Pathology Location: Airoli , Navi Mumbai Education: Graduate + AAPC / AHIMA / WellSky Certification Experience: 8+ years in Medical Coding, with at least 5 years in team handling with current role as Assistant Manager Key Responsibilities: Manage revenue, cost, SLA, and client deliverables Lead and mentor teams (Team Leaders / Sr. TLs / AMs) Drive process efficiency, quality, and staff utilization Handle client relationships, calls, and business reviews Plan & forecast operations in alignment with business goals Requirements: Strong domain knowledge in Pathology / Surgical Pathology coding, Experience in coding a...

Total yrs of experience 5 to 8 years BMC yrs of experience 3 to 5 years Eurofins IT Solution is looking for an experienced BMC Helix Developer to join our dynamic team. This role will involve working with a diverse group of professionals to design, develop, deploy, and maintain BMC Helix solutions that meet our clients' unique needs. The ideal candidate should have a strong background in IT service management and a deep understanding of the ITIL, BMC Helix ITSM, DWPC, DWPA, BMC Helix Innovation Studio. Key Responsibilities Solution Development: Design, develop, and implement BMC Helix applications, custom workflows, automations, and solutions tailored to business requirements. Integration: I...

About the team ZF Aftermarket is a EUR 3 billion powerhouse with a combined team of about 8,000 employees. We have a total of 120 locations in 40 countries worldwide including 90 logistics centers and more than 650 service partners with a strong presence in both automotive and industrial markets. This makes us the second largest aftermarket organization worldwide. What you can look forward to as Team Lead - Catalogue Data Management Operations: Functional & technical leadership of a team (approx. 10 employees)in India location. Development and coordination of standard procedures, instructions, and documentation Performance evaluations using standardized tools and methods. Catalog database ma...

Executive/Sr executive||Business delivery Common, Noida The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Interact with clients over calls & video calls to achieve weekly,monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions for sales & servicing Accurate mapping of products/services in clients e-catalog Systematic follow-up with the clients to ensure time-bound closure to sales & service issues Experience Range: 1 - 3 years Educational Qualifications: Any graduation,orMBA/PG...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...