6493 Process Management Jobs - Page 11

Role Overview: As a Process Manager in Quality & Compliance at SteepGraph, you will play a crucial role in developing impactful processes to drive excellence and ensure compliance within the organization. Your primary responsibility will be to shape organizational standards and cultivate a culture of continuous improvement. Key Responsibilities: - Identify and bridge process gaps across departments - Standardize operational workflows and define governance models in collaboration with various teams - Conduct internal audits, compliance assessments, and investigate non-conformities to recommend corrective actions - Drive cross-functional process improvements and efficiency gains - Establish an...

The Senior Renewals Manager role at Oracle involves owning and completing a portfolio of high-value and strategic renewal contracts in an assigned territory. You will collaborate closely with internal team members, including Sales, Regional Leaders, and Customer Success Services (CSS) organizations, to secure every renewal. Your responsibilities will include minimizing financial attrition, securing favorable terms, identifying growth opportunities, and sharing insights with the business to ensure customer success and maximize financial results for Oracle. Key Responsibilities: - Develop and implement win/win negotiation strategies for medium and large account contract renewals to increase co...

The Credit Portfolio Senior Analyst position at our organization involves conducting credit reviews, credit approval, and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. As an intermediate-level position, your role will be crucial in managing Citi's portfolio exposure to clients and counterparties globally. - Possess a minimum of 8 years of relevant work experience - Ability to work with large and complex data sets, both internal and external, to evaluate, recommend, and support the implementation of business strategies - Utilize tools like SAS, SQL, and Access to identify and compile data sets to help predict, improve, and measure the suc...

Role Overview: You are a strategic thinker passionate about driving solutions in regulatory reporting and analysis. As a Firmwide Regulatory Reporting & Analysis (FRRA) Associate within Corporate Finance, you will play a crucial role in defining, refining, and achieving set goals for your firm. You will collaborate across the organization to provide strategic analysis, oversight, and coordination of production processing and reporting activities, including strategic initiatives for US Regulatory Reports such as FR Y-9C, Call Report, and CCAR. Your mandate will involve determining the appropriate investment in people, processes, and technology to enhance the accuracy, completeness, and consis...

Job Summary Skills Required: monitoring, Control, Process, programme implementation, mitigation, policies, Risk, Assessment Education/Qualification: Law graduate with a minimum 5 years experience in a top law firm and/or in-house legal department with a Technology/Product/ E-commerce organization Professional Credentials such as CIPP/APAC, CIPM, DCPP will have an advantage

As a Site Director at Sodexo, you will be responsible for ensuring seamless and efficient operations across all integrated facilities management services at the assigned site. Your focus will be on client satisfaction, operational excellence, and profitability. You will oversee the service lines, ensuring adherence to standards and contract terms. Your key responsibilities will include: - Managing a large team of 200+ employees, ensuring seamless service delivery and adherence to client terms and conditions - Conducting operational audits, optimizing service delivery strategies, managing in-house teams and external vendor relationships - Monitoring SLAs, overseeing contract negotiations and ...

Role Overview: As a Project Manager (P2P) with over 12 years of experience, your primary responsibility will be to lead projects from requirements definition through deployment. You will be in charge of identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation. Your role will involve coordinating internal and external resources to ensure that projects remain within scope, schedule, and defined budgets. Collaboration with project staff from various functional departments will be essential to achieve project objectives. Key Responsibilities: - Analyze project progress and adapt scope, timelines, and costs as needed to ensure adherence to pro...

Job description Management Trainee Job Summary: Are you a fun loving and passionate to be a part of Global Innovator team Are you planning to grow your career, which enhances your skills in technology A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere. Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees thr...

You will be responsible for managing the sourcing team and overseeing end-to-end recruitment processes. It is essential to have a strong understanding of the industry and the ability to identify gaps in various areas such as vocabulary & articulation, sentence construction, and chat processes. Experience in conducting off-campus drives, referral drives, and utilizing internet and portal search methods is required. You will also be involved in mobilizing channels, vendor hiring, and management. - Possess portal knowledge and be willing to travel as well as work on weekends when necessary - Strong coordination skills are crucial for this role - Identify key risks, develop mitigation plans, and...

As a Senior Manager Quality Operations in the Customer Service- Trust & Safety domain based in Hyderabad, your primary responsibility will be to lead an independent quality evaluation process. You will oversee the measurement of quality across various sources, provide valuable insights, effectively manage and mentor a team handling diverse workflows, Quality channels, and global stakeholders. Your role also involves driving accountability within the teams to achieve quality performance goals and ensure consistent program standards are met. Key Responsibilities: - Assess and prioritize top-quality issues impacting teams across decision-making channels - Collaborate with internal and external ...

As an Employee Relationship Management Specialist, your role involves defining solutions and processes to effectively manage relationships with employees post offer release. You are responsible for analyzing short, medium, and long term skill requirements based on the unit to ensure fairness in the execution of processes across all geographical locations of the unit. Your key responsibilities include: - Defining solutions and processes for managing employee relationships post offer release - Analyzing short, medium, and long term skill requirements based on the unit - Ensuring fairness in the execution of processes across all geographical locations - Developing strategies within the guidelin...

About the job: Job Title: Operations Associate Location: Delhi NCR Job Type: Full-Time (On-site) Salary: Up to 15,000 per month (based on experience) Start Date: Immediate Joiners Only Interview Mode: Face-to-Face About the Role We are seeking a proactive and detail-oriented Operations Associate to join our team in Delhi. You will be responsible for managing day-to-day business operations, ensuring smooth coordination between departments, and supporting management with process improvements. This role requires strong communication skills, problem-solving ability, and the drive to take ownership of tasks. Key responsibilities: 1. Oversee and manage daily operational activities. 2. Coordinate w...

As a full-time employee at SGAS located in Andheri, Mumbai, you will be immersed in the world of Business Consulting and Services with a competitive CTC of 3-5.5 LPA. With a minimum of 2 years of experience, you will play a crucial role in our company's success. - Coordinate with US GMs for smooth onboarding, terminations, and status changes - Mentor and train team members to enhance their skills and foster professional growth We are looking for a candidate with strong leadership skills who can effectively manage a team and collaborate with cross-functional teams. Your work hours will be full-time from 12:30 pm to 9:30 pm. (Note: No additional details of the company were present in the provi...

Job Title: Customer Care Head Location: Noida-94 Department: Customer Support / Service Job Summary: We are seeking an experienced Customer Care Head to lead and manage our customer support operations. The ideal candidate will be responsible for driving service excellence, improving customer satisfaction, and building a high-performing support team. Key Responsibilities: Lead and manage the customer care team across all channels (calls, email, chat, social media). Define and monitor SLAs, KPIs, and quality standards. Resolve escalations and ensure timely handling of customer issues. Develop customer service strategies to enhance satisfaction and retention. Implement best practices, tools, an...

Job Title: Team Leader BPO Location: Bangalore Department: Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attr...

As a growing manufacturer of UL heavy gauge steel fuel tanks, trailers, large generator enclosures, and modular metal enclosures, Global Power Components is dedicated to maintaining its position as an industry leader. Our newly renovated 300,000 sq. foot facility provides a conducive environment for our continued expansion. You will play a crucial role in the following areas: - Job Costing and Reporting: - Take the lead in enhancing job costing and data systems in the ERP (Epicor) to optimize labor tracking and analysis. - Process Management and Improvement: - Ensure all operational processes are in line with industry best practices and regulatory standards. - Team Leadership: - Foster a cul...

Role Overview: As a Senior Process Definition Manager, you will be responsible for managing a single or portfolio of projects in deliverables-based or outcome-based models. Your primary goal will be to ensure the successful execution of projects by delivering agreed scope within set timelines and cost. You will anticipate risks, manage resources, build high-performance teams, and maintain customer satisfaction while adhering to quality standards. Key Responsibilities: - Conduct requirement analysis, elicitation, scope control, and prioritization based on customer needs. - Drive the creation of common standards such as design documents, traceability matrices, and solution artifacts. - Partner...

Job Description As a (soon-to-be) hospitality professional, you might be dreaming of the opportunity to manage your own restaurant Well, this internship comes pretty damn close! As a Management Trainee, you will be responsible for the daily operations and work on projects together with the Management Team, This is probably one of the most challenging and rewarding internships that you will come across, When you are on shift, you will support your team(s) wherever possible in our three restaurants: Bar Kantoor, The Lobby Fizeaustraat and The Lobby Nesplein Rush hour during breakfast or an unannounced birthday in our barYou've got it covered Big complaint from a guestYou know how to turn their...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way, Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe Every day, Hosts offer unique stays and experiences that make it possible for guests to connect wit...

In this role at Standard Chartered, you will be responsible for driving relevant targets across the team and ensuring high-quality documentation support with error-free work and no operating losses. You will lead the team to deliver excellent client service, getting clients ready-to-transact quickly and within agreed service level agreements. Engaging a wide range of internal stakeholders for discussion and implementing changes will be crucial for streamlining processes and delivering excellent service against agreed standards. **Key Responsibilities:** - Manage document inventory and ensure adherence to global documentation standards - Drive operating rhythm across the team to allocate reso...

As a Process Improvement Manager at the Agri Business Group division in Mumbai, your role involves developing and implementing efficient operational processes. Your responsibilities include: - Analyzing existing processes to identify areas for improvement, streamlining, and automation. - Collaborating with various departments and stakeholders within the bank to ensure smooth coordination of processes. - Communicating process changes, updates, and improvements to all relevant stakeholders. - Conducting training sessions for employees to ensure adherence to operational processes. - Monitoring and evaluating process performance to identify improvement areas. - Developing corrective action plans...

Role Overview: You will be part of the Reward Finance and Accounting team responsible for managing the accounting, finance, and invoicing requirements of the Reward Function within the Human Capital Management Division. This function includes Compensation, Benefits, and Mobility, providing support for Benefits and Mobility aspects such as healthcare, insurance, retirement expenses, and employee relocation services for international and domestic assignments. Key Responsibilities: - Collaborate with internal business managers, firmwide controllers, and divisional CFO teams - Participate in finance, accounting, and budgeting activities, which constitute approximately 90% of the job role - Engag...

Role Overview: As a Financial Planning and Controlling expert at Hitachi Energy, your primary responsibility will be to compile, analyze metrics, identify trends, address challenges, communicate information to stakeholders, and provide recommendations to enhance financial performance. Key Responsibilities: - Take overall accountability for developing, standardizing, and maintaining Functional Controlling processes across the PGJV controlling operating model globally. - Manage end-to-end process management, including operational, technical, and process data-related aspects, as well as process performance oversight and steering throughout the entire PGJV finance organization. - Drive continuou...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...