Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Organize field trials maintain resources Shop floor experience & knowledge of Foundry applications Usages and function of Mould, Core & Coatings. Conduct field trials and reporting to Manager. Organise field trials maintain resources Understanding of the foundry products application. Follow-up with customers for successful trials implementation. Understand & Collect application data and ensure the product compatibility during trials. Onsite co-ordination with Marketing representative for smooth functioning of application trials. Documentation of trials and application requirement. Report to Refractory material application Manager. Preferred candidate profile

Excellent Opportunity for Proficient Modellers! Are you passionate about creating detailed and accurate models? Join our dynamic team and take your career to the next level! We are hosting a Walk-in Recruitment Drive for Modellers on Saturday, 31st May 2025 at our Mumbai office for below positions. Don't miss this chance to be part of our innovative Industry division. Process Modeller - (3+ years' experience) Diploma/ITI in Engineering. Can be able to work with Auto CAD PID or Aveva P&ID or Smart Plant P&ID. Collaborate with engineers to prepare and update Piping & Instrumentation Diagrams (P&IDs) and Process Flow Diagrams (PFDs), which are crucial for the efficient operation of air separation plants. Piping Modeller - (3+ years' experience) Diploma/ITI in Engineering. Must have working experience in AutoCAD Plant 3D. Preparation of piping layouts and checking isometric drawings 3D Modelling of piping equipment and supporting. At Mott MacDonald, we believe in providing everyone the opportunity to be brilliant. Whatever your ambition, this is the place to achieve it. Please Note: It is mandatory to apply to the job posting and register yourself using the provided link - https://lnkd.in/d8Qu3RS9 Walk-in details: Date for Walk-in interview: Saturday, 31st May 2025 (Note: Entry after 04:00 pm, will strictly be not allowed) Venue: Unit No 101, 1st floor, Nomura Building, Hiranandani Gardens, Powai, Mumbai - 400076, Maharashtra, India Job location: Mott MacDonald's Mumbai Office

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908

The Client as the leading global bank is present in 100+ countries and this role comes under the Derivatives Middle Office. The team is looking for enthusiastic analysts with a background in derivative products – Vanilla and Exotics (Swaps, Barrier Options, Knock-In-Knock-Out, etc.). Preferably with experience in drafting of OTC confirmations or other Middle Office processes (like Trade Review, Settlements, etc.) Automating generation of Confirmations for OTC derivative trades across asset classes Ensuring that the Confirmations are accurately capturing the risk booking and other non-economic language in compliance with ISDA Liaising with stakeholders to improve trade data feed from upstream systems, in order to automate newer products/payoffs Masters in Finance or similar degrees, MBA, FRM, CFA Good understanding of Derivatives products, asset classes and their lifecycle Good communication Attention to detail Ability to work under pressure Microsoft Office (Word, Excel and PowerPoint)

Job Description Quest Global is an organization at the forefront of innovation and one of the worlds fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: Roles & Responsibilities: High level of work execution on complex technical projects. Building collateral showcasing technical capabilities. Responsible for ensuring his/her knowledge is being utilized to grow and develop the team through active engagement in campaigns related to your area. Coaching and mentoring to build the next level of technical reviewers and technical leaders. Lead technical proposals and campaign support Help answer team members technical questions. Review and sign off on technical reviews. Responsible for service-specific training program Managing, updating, and creating training material. Supporting root cause analyses and improvement actions. Conduct technical reviews / deliverable reviews and monitor technical health of projects Leverage technical knowledge to acquire more projects through ongoing and pilot projects. Support technical capability assessments of the team members in your service. Ensure the pool of technical reviewers is maintained for your program. Participate in international communities in your field and build industry network. Support hiring by conducting Technical interviews and training other technical interviewers. Create environment where Cascading Talent is encouraged. Responsible for On time delivery, Proposal preparations & Risk Assessments, Project Health monitoring, RCAs and Productivity/Continuous Improvements, Attend Quality Audits Daily touch points with direct reportees. Regular team meetings to flow down company and immediate organizational communications. Setting a good example for the rest of the team/organization. Brings forward any escalations that need to be brought to customer's attention or requires customer action. Discusses and plans SoWs internally and with customer. Provides change management plans. Analytical skills to evaluate production system processes through design information, identify key facility performance parameters, and identify typical operating conditions and excursions through data and trend analysis for an operating facility. Troubleshooting and performance monitoring /optimization for an oil and gas facility. Experience in data collection and analysis utilizing process historian software (PI System, CREDO,PRO-II, PDMS, and XHQ/Seeq etc.) Required Skills (Technical Competency): Majority of experience should be in a technical services role supporting operations/production organization. Broad technical expertise in typical oil and gas process equipment Basic design and operation Must have field as well as DCS experience performing process monitoring & troubleshooting with in-depth knowledge of a variety of typical oil and gas processing equipment. Experience with P&IDs, equipment data sheets, interpreting vendor manuals, PFD's, Cause & Effects diagrams &operation manuals. Experience with Office applications (Word, Excel, PowerPoint, Visio). Experience in DCS System alarm management. Desired Skills: Bachelor's degree from a recognized university in Chemical Engineering • Minimum work experience with in the Oil and Gas industry in upstream/ downstream or petrochemical operations. Led a team of engineers in his/her current role.

Role Summary : As a Senior Hydraulic and Hydrological Engineer, you will play a vital role in the planning, design, and implementation of hydraulic and hydrological systems and projects. Your expertise will be instrumental in developing efficient and sustainable solutions for water management and distribution. You will work closely with a team of engineers and project managers to deliver high-quality designs and ensure compliance with industry standards and regulations. Responsibilities : Lead and manage hydraulic and hydrological engineering projects from conceptualization to completion, ensuring timely and cost-effective delivery. Conduct thorough research and analysis to design and optimize hydraulic and hydrological systems, including water supply networks, wastewater treatment facilities, stormwater management systems, and river engineering projects. Collaborate with cross-functional teams to develop detailed designs, technical specifications, and construction plans, considering factors such as water quality, flow rates, pressure levels, and environmental impact. Perform hydraulic and hydrological modelling and simulations using specialized software to predict system performance, identify potential issues, and propose effective solutions. Conduct site visits and inspections to assess existing infrastructure, identify areas for improvement, and propose modifications or upgrades as necessary. Prepare comprehensive reports, presentations, and documentation to communicate project progress, findings, and recommendations to stakeholders, clients, and regulatory bodies. Stay up to date with emerging trends and advancements in hydraulic and hydrological engineering, actively seeking opportunities to apply innovative technologies and methodologies in project designs. Provide technical guidance and mentorship to junior engineers, offering support and expertise to ensure their professional development and project success. Collaborate with external contractors, consultants, and suppliers to ensure the timely delivery of materials, equipment, and services required for project execution. Adhere to all safety protocols and regulations, promoting a culture of safety within the team and on project sites. Required Skills : In-depth knowledge of hydraulic and hydrological engineering principles, practices, and methodologies. Proficiency in hydraulic and hydrological modelling software, such as Mike Plus, MIKE SHE, HEC RAS, Inforworks ICM, SewerGems, ArcGIS, SWMM etc. Strong ability to analyze complex hydraulic and hydrological systems and problem-solve to develop effective solutions. Excellent project management skills, including the ability to prioritize tasks, manage time efficiently, and meet project deadlines. Strong communication skills, both verbal and written, with the ability to effectively convey technical information to diverse audiences. Exceptional attention to detail and accuracy, ensuring the highest quality in design calculations, technical drawings, and reports. Ability to work collaboratively in a team environment, demonstrating strong interpersonal skills and the ability to build relationships with colleagues, clients, and stakeholders. Proficiency in computer-aided design (CAD) software, such as AutoDesk Civil3D, AutoCAD or Bentley MicroStation. Strong understanding of relevant industry codes, standards, and regulations, such as SMHI, Svenskt Vatten, Trafikverket EN, ISO, AWWA, or local municipalities codes. Ability to adapt to changing project requirements and effectively manage multiple concurrent tasks. Required Qualifications : Bachelor’s degree in Civil Engineering, Hydraulic Engineering, Hydrology, or a related field. Master’s degree preferred. Professionally qualification such as Chartered Engineer from ICE-UK, CIWEM or progressing towards Chartership. Minimum of 8 years of experience in hydraulic and hydrological engineering, with a proven track record of successful project delivery. Experience working on large-scale hydraulic and hydrological engineering projects, such as water distribution systems, wastewater treatment plants, flood management projects, or river engineering projects. Strong knowledge of environmental impact assessment processes and sustainable design practices. Familiarity with project management methodologies and tools. Experience with hydraulic and hydrological laboratory testing and analysis is a plus. Strong proficiency in computer software applications, such as Microsoft Office Suite and hydraulic and hydrological modelling software. Strong understanding of budgeting and financial management as it relates to engineering projects. Excellent problem-solving skills and the ability to think critically and innovatively. Conclusion : In conclusion, the Senior Hydraulic and Hydrological Engineer job description highlights the critical role that these professionals play in the design, analysis, and implementation of hydraulic and hydrological systems. With a focus on optimizing fluid flow, maintaining safety standards, and ensuring environmental sustainability, Senior Hydraulic and Hydrological Engineers are essential for a wide range of industries, including construction, civil engineering, and water resource management. This role is a challenging and rewarding one that plays a crucial part in urban development and infrastructure projects. It requires a high level of expertise and a commitment to staying up-to-date with the latest innovations and developments in the field. The successful candidate will be a key player in delivering high-quality, innovative solutions to complex engineering challenges.

We are seeking a highly motivated and experienced Manager – Production (Paint Shop) to oversee our paint shop operations. The ideal candidate will be responsible for managing the production processes, ensuring quality standards, and optimizing operational efficiency. This role requires a strong leader with a background in manufacturing and a passion for excellence in production methodologies. Roles and Responsibilities • Lead and manage daily operations of the paint shop to ensure efficiency & adherence to safety, Quality, Velocity and Cost standards. • Manage and supervise the paint shop team, including performance management and training. • Responsible for skill development of Painters • Responsible for the Process & Outgoing Quality to meet the specification • Responsible for Issue resolution through the problem-solving capability (RCCA) • Develop and implement production schedules to meet customer demands. • Ensure proper maintenance and functionality of all paint shop equipment. • Monitor and control inventory of paint and related supplies. • Collaborate with other departments to ensure smooth workflow and communication. • Identify and implement process improvements to enhance efficiency and reduce costs. • Prepare and manage budgets, and report on performance metrics. • To maintain the Paint Plant in acceptable standard of cleanliness/housekeeping

There is the great chance to start your career with an "IT Software Development" company. Note - It is NOT a call center or BPO . It is a software development organization which will give a wings to your career. Vinove Software Ltd. , Noida (Sec. 129) - https://www.vinove.com/ We are looking Freshers (0 to 1 years) and we'll trained them for IT Software Ltd. Skills: #1. Good English Communication (Verbal & Written). #2. Good Learning Attitude. #3. Understanding of IT Sales & Marketing What Vinove will offer you. #1. A world class infrastructure & environment. #2. Training by highly experienced professionals. #3. Experience to work with IT professionals. #4. Shuttle Service - Pick & Drop at "Okhla Bird Sanctuary" metro station. #5. Salary hike after 6 months training. Interested candidate apply - jyotsna.mishra@vinove.com Vinove Software Ltd. 11th Floor, Max Square, Noida-Greater Noida Expy, Sector 129, Noida, Uttar Pradesh 201304. Regards, Team HR Vinove Software Ltd.

We are looking for a Technical Safety Engineer to our offices in Mumbai; India. You would both lead and execute the technical safety engineering or related process engineering scope in our multi-discipline projects, especially concentrating on oil and gas, hydrogen production, carbon capture, and pulp & paper engineering projects. In addition, you would be part of our sales process, giving technical support to the sales work towards our existing and potential new customers. Your daily work would also include active communication with other disciplines and customers. Grow with us! We offer you the opportunity to develop your skills in project management and other engineering areas. At Cyient you will be part of a motivated team of engineers working in an international and open atmosphere. We offer you: An independent and wide role as technical expert and sub-project manager in international projects A network of skilled colleagues The possibility to develop new solutions and customer relationships through your technical competences Career possibilities within an international organization A flexible and agile working community Main tasks: Developing technically efficient engineering solutions and offering technical sales support Leading the technical safety engineering in our multidiscipline projects Acting as the projects’ main contact towards our customers for the technical safety engineering scope Process engineering (e.g. piping and instrumentation diagram mark up, flow diagrams, process calculations, equipment specifications, process descriptions preparation and coordination) Technical safety engineering (e.g. HAZOP, LOPA, HAZID, C&E & other related safety coordination and processes) We expect: M.Sc. or B.Sc. in process engineering Relevant working experience (oil and gas, hydrogen, carbon capture, pulp & paper) within the field of process or technical safety engineering for at least 5 years Good communication skills in English. Basic competence in Process design tools (e.g. Unisim Design Suite/Aspen/HYSYS) Experience in instrumentation and LOPA/SIL advantageous Would you like to join our team? Please submit your CV and Cover letter. For more information, please contact Grace Curtis-Holsgrove, Head Technical Safety Engineering, grace.curtis-holsgrove@cyient.com.

Job Summary The Team Manager-CDM/PV role is crucial in overseeing the Pharma Research & Development processes within our organization. With a hybrid work model and rotational shifts the candidate will manage and optimize case processing and research activities. This position requires a minimum of 5 years of experience focusing on enhancing productivity and ensuring compliance with industry standards. Responsibilities Manage and oversee the Pharma Research & Development processes to ensure efficient workflow and compliance with industry standards. Coordinate with cross-functional teams to optimize case processing and research activities enhancing overall productivity. Implement strategies to improve data management and pharmacovigilance processes ensuring high-quality outcomes. Monitor and evaluate project progress providing insights and recommendations for continuous improvement. Facilitate communication between departments to ensure seamless integration of research and development activities. Develop and maintain documentation related to case processing and research ensuring accuracy and accessibility. Provide training and support to team members fostering a collaborative and productive work environment. Analyze data to identify trends and opportunities for process optimization and innovation. Collaborate with stakeholders to align project objectives with organizational goals and industry regulations. Ensure adherence to regulatory requirements and guidelines in all research and development activities. Utilize technical skills to troubleshoot and resolve issues related to data management and case processing. Drive initiatives to enhance the efficiency and effectiveness of pharmacovigilance operations. Support the development and implementation of new technologies and methodologies in research and development. Qualifications Possess a strong background in Pharma Research & Development with at least 5 years of relevant experience. Demonstrate expertise in PV Case Processing and Research and Development showcasing domain skills. Exhibit proficiency in data management and pharmacovigilance processes ensuring high-quality outcomes. Display excellent communication and coordination skills to facilitate cross-functional collaboration. Show ability to analyze data and provide actionable insights for process improvement. Hold experience in managing documentation and ensuring compliance with industry standards. Have a proactive approach to problem-solving and process optimization.

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Mahima @ 7523848937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Fresher Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Key Responsibilities: Database Management: Administer and manage MS SQL Server databases (versions 2012 and above), ensuring database availability, security, and performance. Performance Tuning: Perform performance tuning and optimization of databases, including indexing, query optimization, and SQL Server Profiler usage. Backup & Recovery: Implement and manage backup and recovery strategies for high availability and disaster recovery plans. High Availability Solutions: Design and implement high availability solutions like Always-On Availability Groups, SQL Server Clustering, Log Shipping, and Database Mirroring. Database Security: Administer SQL Server security, including creating and managing users, roles, permissions, and encryption techniques. Database Migrations & Upgrades: Lead database migration projects and upgrade efforts across environments and versions. Automation: Automate routine database maintenance tasks, such as backups, cleanup jobs, and index maintenance using SQL Agent and PowerShell scripts. Troubleshooting: Identify and resolve database-related issues such as performance bottlenecks, corruption, connectivity, and query optimization. Monitoring & Reporting: Monitor the health and performance of SQL Server instances and provide proactive reports and dashboards to stakeholders. Documentation: Maintain up-to-date documentation for all databases, configurations, and procedures to ensure easy troubleshooting and knowledge transfer. Collaboration: Work closely with development teams to optimize application code and database interactions. Provide support in database design, and implement best practices. Capacity Planning: Ensure that databases are scalable by analyzing resource usage trends and planning for capacity needs. Required Skills and Experience: Experience: 8-9 years of experience as a Microsoft SQL Server DBA managing large-scale SQL Server environments. SQL Server Versions: Deep expertise with SQL Server 2012 and above (2016, 2019 preferred). High Availability & DR Solutions: Strong hands-on experience with Always-On Availability Groups, SQL Server Clustering, and other HA/DR solutions. Performance Tuning: Proven experience in query optimization, execution plan analysis, and performance tuning. Backup & Recovery: Hands-on experience with backup strategies, point-in-time recovery, and disaster recovery planning. Scripting & Automation: Proficiency in T-SQL and PowerShell scripting to automate administrative tasks. Security Management: Knowledge of database security best practices, encryption, auditing, and compliance. Tools & Monitoring: Experience with monitoring tools like SQL Server Management Studio (SSMS), SQL Profiler, Redgate, etc. Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive mindset. Preferred Certifications: Certifications: Microsoft Certified: Azure Database Administrator Associate or Microsoft Certified: SQL Server Database Administration (MCSA) is a plus. Cloud Experience: Experience with Azure SQL Database or other cloud database platforms is a plus. Soft Skills: Strong communication and interpersonal skills with the ability to work effectively across teams. Ability to work under pressure, manage multiple tasks, and meet deadlines. Detail-oriented with excellent organizational skills. Required Skills Mysql,Mongo Db,SQL Server DBA

Fresher Fresher, Sales, MBA, Marketing, Communication, Vendor Development, BDM, MBA, Marketing, BPO, Calling Operation Sales Revenue Oder Generation Business Development Lead Generation Client Meeting Sales Operation Business Query

Fresher Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern

Job Objective: The objective of this role is to enhance our India client base by acquiring new business and renewal for our online recruitment solutions through Outbound calls / emails, Campaigns and Social Media. Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and successful Go To Market Strategy. Business Renewal: Achieve sales targets by growing business from existing clients. Lead Generation: Develop a database of qualified leads through referrals, digital media, canvassing and cold calling. Closure and Collection: Manage Prospects, negotiating and freezing on commercials taking them to a logical closure with required documentation. Be a customer advocate Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organizations guidelines and processes. Build organization assets Identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process enhancements. Required Skills: Experience in a B2B process is must Exceptional communication and presentation skills. Demonstrated ability to think strategically about business and product. Outstanding customer relationship management experience and collaboration skills Vertical industry sales and delivery experience of services and solutions Desired Skills: Having a prior experience of working with a Consumer internet organization. Having prior experience of subscription based sales. Roles and Responsibilities Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and successful Go To Market Strategy. Business Renewal: Achieve sales targets by growing business from existing clients. Lead Generation: Develop a database of qualified leads through referrals, digital media, canvassing and cold calling. Closure and Collection: Manage Prospects, negotiating and freezing on commercials taking them to a logical closure with required documentation. Be a customer advocate Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organizations guidelines and processes. Build organization assets Identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process enhancements. Required Skills: Experience in a B2B process is must Exceptional communication and presentation skills. Demonstrated ability to think strategically about business and product. Outstanding customer relationship management experience and collaboration skills Vertical industry sales and delivery experience of services and solutions

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Review purchase requisitions and identify sources of supply Identify and resolve Purchase Order / Purchase Requisition processing issues Select contract / supplier to fill requisitions in accordance with approved purchasing strategies Determine if requested items are available in catalogue and implement predefined action Work with buyers / client group and suppliers to resolve delivery issues and process claims Research and resolve invoice discrepancies & account disbursements Maintain the Vendor Master Records/Updates/New Vendor Setup Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues Maintain professional interactions with outside suppliers as well as a strong partnership with client users Advise customer of modifications from original requests Qualifications Expereince - 3 - 5 years Working in US Shift Very good Knowledge of SAP (MM and SD module) - end user functionality Knowledge and proven experience of purchase to pay processes is mandatory Team player, high motivation, positive, can-do attitude, flexibility Highly effective communication skills with stakeholders & suppliers Fluency in English and Dutch language any more of the above languages will be considered a big advantage Excellent presentation skills

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners