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0.0 - 5.0 years
3 - 4 Lacs
Gurugram
Remote
Language Interpreter role * Candidates who are well versed with Urdu Language shall apply only * Outstanding verbal & listening skills in English is must * Freshers are welcomed * Salary upto 4.5Lac PA * 24*7 shifts Barkha @ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage *2weeks off *Rotational Shifts
Posted 2 weeks ago
10.0 - 15.0 years
11 - 16 Lacs
Hyderabad
Work from Office
ESSENTIAL DUTIES AND RESPONSIBILITIES P&ID Interpret Contract Documents and be proficient in Identifying equipment requirements within our scope and have a general understanding of the overall process. Develop the I/O list based on contract P&IDs utilizing the I/O template. Capable of developing/updating the P&IDs for submittal purpose based on inputs received in form of mark-ups from the process engineer, the Contract Documents and/or client requirements. Field Instrumentation Makes field instrumentation selections based on the following: (a) what was quoted in our scope letter, (b) the requirements as defined in the Contract Documents, (c) any standardized products currently in use at the target facility, and (d) the project budget . Interprets the Contract Documents as well as utilizes site-data in collaboration with the domestic project/site engineer to determine installation requirements and appropriate mounting hardware, sunshields, surge protection, etc. Generates a Field Instrumentation Submittal based on the company template. Typical documents within the submittal will include an instrument bill of material, instrument data sheet, instrument tags as appropriate and completed ISA Device Specification form. Submittal will be for review and approval by the Engineer or Owner of the project. Responds to submittal customer comments. Panel Design (must) Designs panel hardware drawings for control and network panels based on the following: (a) what was quoted in our scope letter, (b) the requirements as defined in the Contract Documents, (c) any standardized products currently in use at the facility, and (d) the project budget . Interprets the Contract Documents to determine installation requirements (e.g., panel sizing, interior versus exterior location, etc...). Develops hardwired IO list using standard templates. Initiates the development of the control narrative using standard templates. Panel design shall consist of a bill of materials consisting of “major buyout” items (e.g., enclosure, PLC hardware, network hardware) and the IO list. Coordinates and manages the efforts of drafting group to efficiently generate CAD drawings. Generates a Panel Hardware Submittal for review and approval by Engineer and Owner on project. Responds to submittal comments. Good understanding of Compliance to UL508A Loop Drawings Designs loop drawings per the requirements of the Contract Documents. Coordinates and manages the efforts of drafting group to efficiently generate drawings using AutoCAD-Electrical (ACADE) . Generates a Loop Drawings Submittal for review and approval by Engineer and Owner on project. Responds to submittal customer comments. Camera & Security Subsystem Design As applicable, selects camera and security system hardware (e.g. card readers, fence monitors) and software based on the following: (a) what was quoted in our scope letter, (b) the requirements as defined in the Contract Documents, (c) any standardized products currently in use at the facility, and (d) the project budget. Interprets the Contract Documents to determine installation requirements. Generates a Camera & Security Subsystem Submittal for review and approval by Engineer and Owner on project. Responds to submittal customer comments. Network Design Works with IT/OT personnel, design SCADA/PLC control systems networks based on the following: (a) networking best practices, (b) what was quoted in our scope letter and (c) the requirements as defined in the Contract Documents. Selects copper and fiber cabling and network hardware based on the above criteria plus (a) any standardized products currently in use at the facility and (b) the project budget. Generates detailed network diagrams showing all network hardware (servers, PLCs, workstations, switches, firewalls, radios, etc...) and all applicable communications paths and protocols (fiber, Ethernet, serial, radio, etc...). Working with IT/OT personnel and HMI technical leads, aids in selecting SCADA and networking software. Incorporates third-party equipment and systems into network diagrams, recognizing incompatibilities between core network architecture and third-party networks. Generates Fiber, Network and SCADA Hardware/Software submittals (as appropriate for the project) for review and approval by Engineer and Owner on project. Responds to submittal customer comments. Other Documents (Design & Testing) Initiates the development of the Control Narrative Submittal based on interpreting the Functional Description presented within the Contract Documents and our IO list. Will coordinate with the PLC team to complete the Control Narrative. Responsible for coordinating with the PLC team to develop the Factory Acceptance and Site Acceptance Test Procedures utilizing the approved Control Narrative Submittal and referencing our IO list. Record Documents Upon completion of startup activities, supervises the creation of “As-Installed” documentation for Panel Drawings, Loop Drawings and Network Diagrams. Coordinate with startup team to populate information gathered during startup (e.g., field terminal numbers). Perform final quality control of the documentation. Leads the effort to develop Operations & Maintenance (O&M) Manuals by aggregating ISA datasheets generated during the Design document phase and manufacturers’ standard manuals/instructions. Submits for review and approval; responds to comments generated by the Engineer and Owner. Demonstrates proficiency in understanding both water treatment and wastewater treatment processes. Provides clear and accurate information regarding hardware to be ordered to Purchasing/Admin resource charged with generating and issuing purchase orders. Provides assistance and solutions in the form of request-for-information (RFI) document if substitutions or alternatives become necessary due to unavailability, lead times or cost., and seek customer agreement to make necessary deviations with respect to contract documents. Provides support and assistance to project team members from kickoff through startup and closeout. Receives, interprets, and incorporates the design of third-party hardware and systems into our designs. Must be familiar with Underwriters Laboratories ( UL ) and National Electrical Code ( NEC ) standards to apply these requirements to project design efforts. Specify standards Has the ability to effectively make minor AutoCAD modifications to drawings packages utilizing ACADE software. However, this role is NOT a drafting position. It shall be expected that all designs be drafted by a draftsperson with the Project Engineer managing that person’s efforts. Have familiarity with PLC and HMI/SCADA hardware and software and programming products to understand the basic concepts and technical aspects of PLC and SCADA development. This will facilitate hardware design. Provides technical support to Sales and Marketing group, aiding as needed with technical consultation, sales quotations, and quotation review. QUALIFICATIONS/REQUIREMENTS Bachelor’s degree in Electrical Engineering / Instrumentation is preferred with at least 10 years of relevant Experience with field instrumentation hardware, control panel design and hardware and networking design and hardware. Excellent technical writing and verbal communication skills. Microsoft Office Ability to mark up drawings using a PDF editor such as Bluebeam. Knowledge of AutoCAD-Electrical enabling the Project Engineer to provide a secondary review of the drawing package aesthetics. PHYSICAL DEMANDS Ability to orally communicate effectively with customers, management, and other co-workers. Regular use of the telephone and e-mail for communication. Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents. No heavy lifting is expected. Good manual dexterity for the use of common office equipment such as computer terminals, printers, scanners, and copiers. WORK ENVIRONMENT This position is office based. TRAVEL Typically, travel is not expected, however, a request may be submitted to visit a project site, attend a meeting, or meet with the customer and may demand overseas travel for short-term, if necessary.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be responsible for managing various administrative functions for FM India in Bengaluru, including handling day-to-day support and coordination with the senior management team and all other locally based managers and employees. As the Business Administration Manager, you will develop internal communication protocols, streamline administrative procedures, supervise office staff, and identify opportunities for operational efficiency. Your role will involve ensuring cost-effective use of supplies, equipment, and office space while adhering to FM's purchasing policies and procedures. Additionally, you will coordinate local oversight of health and safety programs and partner with business resource groups to align diversity and inclusion initiatives within the operations. You will serve as a local contact for employees, referring and escalating issues to the relevant function or manager. Your responsibilities will also include managing the day-to-day operations of the FM India office, providing administrative support to the Site Leader and senior staff, supporting employee engagement, local events, onboarding programs, social media presence, and inventory of welcome kits. In this role, you will lead a team of direct reports to provide various administrative duties in support of the operations and management team. You will be responsible for hiring, performance management, and training for these employees. Ensuring that facilities and resources necessary for the office are available and maintained in accordance with company and safety policies will be a key aspect of your role. You will coordinate office space supplies and equipment, maintain office administration processes and procedures, and communicate effectively with all employees. Additionally, you will act as the main contact with the landlord for office and building issues and work with procurement staff to review and renegotiate locally sourced 3rd party support, service, and supply contracts. You will also coordinate internal communications, office events, building safety, and office space for new employees. Collaborating with the Risk Management function, you will coordinate and be the main point of contact for the management of environmental, health, and safety for the Operations/Branch office. This will involve participating in the local safety committee, coordinating emergency evacuations, office closings, and communications, as well as facilitating ergonomics support and local coordination of Workers Compensation and first aid/CPR programs. You will ensure a safe working environment for employees, visitors, and contractors, and coordinate reporting and recordkeeping to meet country/state and corporate requirements. Additionally, you will collaborate with the Business Resource Group Committee Leads to advocate for location-specific inclusion events and initiatives, ensuring alignment with business cycles and measuring and reporting metrics associated with initiatives and events.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
kolkata, west bengal
On-site
As a global leader in assurance, tax, transaction and advisory services, EY is dedicated to hiring and nurturing passionate individuals to contribute towards building a better working world. At EY, the emphasis is on fostering a culture that provides training, opportunities, and creative freedom to help individuals reach their full potential. The organization believes in focusing not only on who you are at present, but also on who you can evolve into. EY acknowledges that your career journey is yours to shape, offering limitless possibilities and promising motivating and fulfilling experiences to aid you in becoming your best professional self. The current opportunity is for a Manager in the Business Consulting Risk team within the CBS - FIN - Markets - Finance division based in Kolkata. EY Consulting is committed to driving positive transformation in businesses through the integration of people, technology, and innovation. The client-centric approach of EY Consulting aims at delivering long-term value by addressing the most critical strategic challenges faced by clients. The Business Consulting Risk team falls under the umbrella of EY Consulting and includes Performance Improvement and Risk Consulting, Technology Consulting, and People Advisory Services. The primary objective of the Business Consulting Risk team is to assist clients in identifying and managing risks effectively to ensure the alignment of decisions with the organization's future business strategy and objectives. The team focuses on three key areas: 1. Enterprise Risk: This area helps clients in recognizing and addressing critical risk areas, fostering agility to respond swiftly to challenges such as Enterprise risk and resilience, Internal audit, Compliance, and Internal controls. 2. Technology Risk: This segment aids clients in achieving sustainable growth by safeguarding business performance and providing transparent communications on internal control and regulatory compliance, thereby assessing technology risks introduced to businesses. 3. Financial Services Risk: This domain supports clients in the financial sector by identifying, managing, and monitoring risks through a transformative and agile approach encompassing processes, risk management, data modeling, analytics, reporting, business requirements analysis, and capital and liquidity management. Key Responsibilities: The role involves overseeing and supporting the Delivery Organization (DO) leader in executing core functions at the organizational level, including: - Supervising personnel allocation and assignment. - Monitoring and enhancing consulting staff utilization. - Updating skill set records of available personnel. - Coordinating internal staff transfers and monitoring financial benefits. - Ensuring accurate and timely timesheet submissions. - Distributing profiles of available personnel for vacant roles. Skills and Attributes: To be considered for this role, you must possess the following qualifications and experience: - Qualification: Any Graduate/ Post Graduate Degree - Experience: Minimum 6 years of experience in a similar/related role What We Look For: EY seeks individuals who can collaborate effectively across various client departments, adhere to commercial and legal requirements, and offer practical solutions to complex issues. The organization values individuals who are agile, curious, mindful, and energetic, demonstrating adaptability and creativity in their approach. What We Offer: EY, with its extensive client base, global workforce, and strong presence in India, stands out as a leading employer in the industry, offering unparalleled opportunities for growth and development. The organization invests significantly in skills development and learning initiatives for its employees, providing personalized Career Journeys and access to career frameworks to enhance understanding of roles, skills, and opportunities. EY is committed to fostering an inclusive work environment, ensuring a balance between delivering exceptional client service and supporting employee career progression and well-being. If you meet the specified criteria and are eager to contribute towards building a better working world, we encourage you to apply and join us on this rewarding journey. Apply now to be a part of EY's mission to create a positive impact through your professional capabilities and enthusiasm.,
Posted 2 weeks ago
0.0 - 1.0 years
3 - 6 Lacs
Gurugram
Work from Office
Management Trainee - E-Commerce: This role is responsible for managing theend-to-end ownership of product cataloguing cycles across multiple onlinemarketplaces. Key Deliverables (Essentialfunctions & Responsibilities of the Job) : Manage the complete cataloguing lifecycle across various marketplaces (e.g., Myntra, Flipkart, Amazon, Ajio). Handle listing, updating, and uploading of product specifications and data accurately across platforms. Maintain large seasonal product catalogues with a focus on completeness and consistency. Ensure high-quality, comprehensive, and accurate product content across all online channels. Oversee both individual and bulk listing of new products on e-commerce portals. Troubleshoot catalogue-related issues and contribute to reducing upload errors and turnaround time. Write compelling, clear, and conversion-driven product descriptions. Leverage new techniques and automation tools to improve catalogue creation efficiency. Monitor market trends and platform updates to identify listing or visibility opportunities. Share regular catalogue updates and performance reports with internal and external stakeholders. Key Skills Required Strong proficiencyin MS Excel and handling large datasets. Deep understandingof e-commerce platforms and product listing processes. Hands-on experienceacross the e-commerce operational lifecycle. Strong attention todetail and commitment to data accuracy. Ability to adaptand innovate in a fast-paced digital environment.
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Nagpur
Work from Office
Function Summary The HR is responsible for managing the zone for the entire channel(s) allocated to the incumbent. S/he will be responsible for attracting, engaging and retaining a team of competent employees, creating a high performance and positive work culture. Job Summary The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Shall be responsible for driving and managing all local level HR initiatives/employee engagement agenda and activities. Further responsible for recruitments/selection and on boarding for the respective channels. KEY RESPONSIBILITIES: - Recruitments and Selection: Responsible for recruitment and selection of frontline sales people. Identifying low cost hiring sources Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies. Tracking of hiring to ensure year end manpower plans are met. Joining & On-Boarding: Responsible for smooth on-boarding of new hires Ensuring timely generation of Emp Codes Ensuring timely generation of appointment letters Coordination and ensuring attendance for HR Induction and orientation program. HR Operations: Ensuring proper and complete documentation post selection of candidates. Collection of all reqd pre-joining documents. Collection of Joining kit/post joining documents from the candidates. Ensuring timely dispatch of Joining KITs to HO. Leave and Attendance management for new joinees HRIS: Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc. Publishing HR dashboards and attrition analysis data to business stakeholders. Query and Grievance Management: As HR SPOC, responsible for managing employee related queries and their resolution. Ensuring proactive employee communication on process and policies. Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances. Track employee escalations and take proactive steps to control escalations. Exit Management: Keeping track of all exits happening within the zone Conducting exit interviews of Front line sales employees and doing attrition analysis. Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement. Staffing: Managing vendor payment and liasioning with HO for the same. Manage IJP roll out and closure on system, send regret and congratulatory mails. Drive sourcing through Employee referrals and Portals MDP: Responsible for collating the MDP nominations for the Zone. Tracking & ensuring 100% adhrerence to the nomination Coordinating Bhandan logistics, nomination etc. Engagement: Connect up with top & bottom FOS Pulse/ Kenexa/ Bottoms Up calls with FOS . CARS Management: Salary Issues Incentive CMOB etc . Key skills required Strong Communication and Relationship Management skills Ability to influence and align High Process Orientation Strong Analytical skill Strong business understanding Desired Qualifications MBA /Post Graduate in HR from premier institute is preferred 6 to 8 years of experience in handling Business HR process and a team. Excellent Interpersonal and communication skill, Ability to work in tight deadlines
Posted 2 weeks ago
1.0 - 6.0 years
1 - 2 Lacs
Kolkata
Work from Office
SUMMARY We are seeking a detail-oriented and skilled MIS Executive to join our team in New Alipore, Kolkata. The ideal candidate must be proficient in MS Excel , possess solid knowledge of accounting processes , and be experienced in generating accurate and insightful MIS reports . You will play a key role in managing data, tracking operational metrics, and supporting financial functions including TDS deductions , vendor payouts , and attendance reports . Job Title: MIS Executive Location: New Alipore, Kolkata Job Type: Full-Time Work from Office Industry: Recruitment & Staffing Key Responsibilities: Create, update, and manage daily/weekly/monthly MIS reports using MS Excel. Maintain and analyze data related to finance, operations, and HR (attendance, payroll, etc.). Assist in preparation of accounting statements including TDS deductions and vendor payments. Coordinate with finance and HR departments for timely collection and validation of data. Handle large data sets with accuracy and present it in a user-friendly format. Ensure timely and error-free report submissions to management and relevant stakeholders. Create dashboards, pivot tables, VLOOKUPs, and other Excel tools for automation and reporting. Monitor and track key business performance indicators and operational KPIs. Maintain confidentiality and integrity of all financial and operational data. Requirements Graduate in B.Com / MBA (Finance preferred) . 1 3 years of experience in MIS reporting, accounting, or finance operations. Strong knowledge of MS Excel (Pivot Tables, VLOOKUP, Charts, Formulas, etc.). Good understanding of TDS , vendor payouts , and other accounting principles. Ability to analyze data and provide actionable insights. Excellent attention to detail, organizational skills, and time management. Good communication skills in English and Hindi/Bengali. Benefits Competitive salary + performance incentives PF + ESIC Work Timings: 9:30 AM to 6:30 PM Weekly Offs: 2nd & 4th Saturdays Interested candidate kindly share your CV on 8961266244
Posted 2 weeks ago
0.0 years
0 - 0 Lacs
pune, bangalore, chennai
On-site
We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. Responsibilities Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure its strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status
Posted 2 weeks ago
4.0 - 8.0 years
9 - 16 Lacs
Bengaluru
Work from Office
Responsibilities: * Lead product development & operations * Work closely with QA to plan and track testing progress * Experience using tools like Jira, Confluence, Notion, Monday.com * Collaborate with cross-functional teams Health insurance Provident fund
Posted 2 weeks ago
8.0 - 13.0 years
8 - 13 Lacs
Kolkata, Delhi / NCR
Work from Office
2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Kolkata only not for Delhi/NCR ..APPLY those who can relocate in Kolkata Required Candidate profile Work From Office Kolkata only not for Delhi/NCR ..APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Ahmedabad, Surat, Vadodara
Work from Office
Interview for 2025 Pass Out Engineers - BE/BTech/Diploma - Chem/Mech/Elec/Inst Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start your career We are Best Consultancy in Gujarat to provide Jobs . Required Candidate profile Join My WhatsApp Group: https://chat.whatsapp.com/EDN4Q3FSyit2vGTe83YGTV?mode=ac_t VISIT OFFICE SDP HR SOLUTION 610,GOLDEN SQUARE OPP HOTEL REGENTA ABC CIRCLE BHARUCH We Provide Best Jobs in Gujarat
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bharuch, Delhi / NCR, Mumbai (All Areas)
Work from Office
Interview for 2025 Pass Out Engineers - BE/BTech/Diploma - Chem/Mech/Elec/Inst Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start your career We are Best Consultancy in Gujarat to provide Jobs . Required Candidate profile Join My WhatsApp Group: https://chat.whatsapp.com/EDN4Q3FSyit2vGTe83YGTV?mode=ac_t VISIT OFFICE SDP HR SOLUTION 610,GOLDEN SQUARE OPP HOTEL REGENTA ABC CIRCLE BHARUCH We Provide Best Jobs in Gujarat
Posted 2 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
4 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads With Min 1 Year International Chat or International Voice Experience Can Apply > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Mechanical CAD Designer specializing in Piping & Instrumentation Diagram (P&ID) within the Surface Well Testing Design Solutions (SWT DS) team, your primary responsibility will be to create two and three-dimensional technical drawings including PFDs, P&IDs, piping and equipment lay-outs for on-shore and off-shore installations, and technical drawings of equipment to support manufacturing, repairs, upgrades, and new assets. You will also collaborate with the Production Express Center of Expertise (PECE) Team to design production facilities using temporary equipment commonly used for surface well testing. To excel in this role, you must possess an engineering degree (Bachelor or Master of Engineering or equivalent), be an AutoCAD Certified Professional, and have experience in onshore/offshore facilities for equipment lay-out design. Additionally, you should have a minimum of 2 years of experience in piping and equipment lay-out design within the oil and gas industry. Familiarity with AutoCAD software, deep knowledge of P&ID drafting, and an understanding of lay-out philosophies in oil and gas are essential skills for this position. Moreover, having exposure to Caesar, SolidWorks, Ansys, and Compress is advantageous. Proficiency in English (speaking and writing) is required. Understanding Process Engineering Flowsheets, P&ID standards, and piping/equipment lay-out onshore/offshore will be beneficial. Soft skills such as curiosity, quick learning ability, adaptability, taking initiative, and being a team player are valued traits for this role. This is a full-time office-based position that requires you to be present four days a week. As part of Schlumberger Technical Services India (STSI), you will be contributing to the company's commitment to advancing energy innovation and fostering a culture of continuous performance improvement. Join us in our mission to drive energy innovation for a balanced planet and be a part of a diverse group of experts working towards a sustainable future.,
Posted 2 weeks ago
6.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Senior/Principal Design Engineer - Water at Ramboll, you will be responsible for designing water and wastewater treatment plants and ensuring the quality of drawings produced by CAD technicians/Modellers. Your role will involve coordinating with the team lead, project manager, and other engineers to deliver tasks related to process and hydraulic design, as well as 2D and 3D drawings/models. You will play a key role in maintaining the quality of deliverables and contributing to the overall success of the Water department. To excel in this position, you should hold a BE/B. Tech degree in Civil/Chemical Engineering from a reputable institute, with an ME/ M. Tech in Environmental Engineering being desirable. You are expected to have 6 to 12 years of experience in water and wastewater treatment plant design, with knowledge of design codes such as German ATV Standards, DIN, or other international standards. Familiarity with wastewater treatment technologies like Conventional ASP, CASP, Extended Aeration Process, Sequencing Batch Reactor, and Advanced Treatment with MBR and MBBR/IFAS is essential. Additionally, expertise in Advanced Water Treatment/Desalination processes including MF, UF, RO, Mixed Bed Polishing, ZLD, Ozone, and Biological Activated Carbon Gravity Filter would be advantageous. You should be proficient in preparing Flow and Mass Balances, Process Design, Equipment Sizing, Hydraulic Design Calculations, Plant Layouts, Process and Instrumentation Diagrams, and Mechanical General Arrangement Drawings. Experience with Bill of Quantities estimation, Costing, and using design/drawing software like AutoCAD 2D and MS Excel is preferred. Your success in this role will also depend on your communication skills, teamwork, and ability to coordinate effectively within the team. Fluency in professional English, both written and verbal, is a must. Personal qualities such as being a good team player, possessing strong interpersonal skills, and having a deep understanding of the subject matter will further enhance your performance. Ideally, you should hold a Masters in Environmental Engineering or a BE/BTech in Civil/Chemical Engineering. Mandatory skills include experience in preparing detailed process designs and drawings related to Pump stations, Water, and Wastewater Treatment Plants, with proficiency in AutoCAD 2D and optional expertise in AutoCAD Plant 3D. With 6-12 years of relevant experience, you are well-positioned to contribute effectively to Ramboll's projects and initiatives in the water sector.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
As a global leader in assurance, tax, transaction and advisory services, EY is dedicated to hiring and nurturing the most passionate individuals in their respective fields to contribute towards building a better working world. Our culture is rooted in providing you with the necessary training, opportunities, and creative freedom to unleash your full potential. We believe in shaping not just who you are at present, but also in empowering you to become the best version of yourself. Your career at EY is yours to craft, with limitless possibilities for growth, coupled with enriching and fulfilling experiences that will guide you towards realizing your professional aspirations. The role of Consultant-GPS-Business Consulting Risk-CNS in the Risk Management division in New Delhi involves contributing to EY Consulting's mission of transforming businesses through the strategic blend of people, technology, and innovation. With a client-centric approach, our focus is on delivering sustainable value by addressing our clients" most critical challenges. EY Consulting encompasses Business Consulting (encompassing Performance Improvement and Risk Consulting), Technology Consulting, and People Advisory Services. Within the Risk Management domain, we assist clients in identifying and managing both upside and downside risks to facilitate informed decision-making that aligns with their business strategy and future objectives. The key areas of focus include Enterprise Risk, Technology Risk, and Financial Services Risk, each aimed at providing tailored solutions to mitigate risks and enhance business resilience. Your key responsibilities in this role include: - Demonstrating Technical Excellence by identifying and escalating potential issues, preparing reports and deliverables, managing multiple projects, handling data analytics, and ensuring compliance with internal auditing standards. - Possessing the necessary skills and attributes, such as a Chartered Accountant/Certified Internal Auditor/Masters in Business Administration qualification, along with 1 to 3 years of relevant experience. We seek individuals who can collaborate effectively across various client departments, adhere to commercial and legal requirements, and offer practical solutions to complex problems. Ideal candidates exhibit agility, curiosity, mindfulness, and a positive energy that fuels their creativity and adaptability. At EY, we offer a dynamic environment with diverse opportunities, where you can engage with a wide range of clients and work alongside industry leaders and innovators. Our commitment to continuous learning and skill development ensures that you have a personalized Career Journey and access to resources that enhance your professional growth. As an inclusive employer, we prioritize achieving a balance that allows our people to excel in client service, advance their careers, and prioritize their overall well-being. If you meet the criteria outlined above and are ready to contribute to building a better working world, we encourage you to apply and join us on this transformative journey at EY.,
Posted 3 weeks ago
12.0 - 22.0 years
2 - 4 Lacs
Chennai
Work from Office
SUMMARY This is a remote position. BRIM CC Consultant Shift timing: 3.30 PM 12.30 AM Remote Exp: 5+ Years ROLES AND RESPONSIBILITIES: Ability to work directly with the business to define business requirements. Serve as billing point of contact for enhancements and Master Data. Strong knowledge of Hybris transactional processes Ability to troubleshoot billing transactional issues. Proven experience as Hybris leads to completing Blueprint, Realization, etc. Experience in solution design and configuration of Hybris Billing in the areas of Convergent Charging, Convergent pricing, Convergent invoicing, and FICA for contract accounting Team player capable of managing multiple priorities and meet closely spaced, ambitious timelines Excellent communication and lead level skills. Knowledge of SD and especially the variant configuration preferred Functional knowledge of Hana preferred Cloud Telecom industry knowledge is a plus. Adept at implementing technology-enabled business solutions for clients as part of a high-talent team. Able to collaborate with clients and have a strong desire to excel. Requirements MUST HAVE SKILLS: Work on SAP CC web services and APIs. Configure SAP CC (Convergent Charging) creating price macros, charges, charge plans, mapping tables, range tables. Work on SAP convergent charging upgrade activities along with master and transactional data migration. Work on export and import process of subscriber accounts. Work closely with client technical, functional and basis teams to achieve client goals. Work on SAP CC integration with non-SAP systems. Introduction - Terms, Basic Functions. Macros, Transition Tables, and different functions. Charges, Charge Plans, and other set up. CC Tools: Core tool, Admin +, Message Client, Rerating. Charged Items, Billable Items, connectivity, errors/issues. CC-CRM, CC-CI, Others, Questions, and others.
Posted 3 weeks ago
8.0 years
20 - 25 Lacs
Hyderabad
Work from Office
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Required Skills: With a focus on automating testing and DevOps, use Microsoft Azure data PaaS services, design, build, modify, and support data pipelines leveraging DataBricks and PowerBI in a medallion architecture setting. Working experience of Python. Automate the running of unit and integration tests on all created code – Create and run unit and integration tests throughout the development lifecycle. Support and Troubleshooting – Assist the Operations Team with any environmental issues that arise during application deployment in the Development, QA, Staging, and Production environments. If necessary, create prototypes to validate proposed ideas and solicit input from stakeholders. Excellent grasp of and expertise with test-driven development and continuous integration processes. Analysis and Design – Converts high-level design to low-level design and implements it. Collaborate with Team Leads to define/clarify business requirements, estimate development costs, and finalize work plans. Benchmark application code proactively to prevent performance and scalability concerns. Collaborate with the Quality Assurance Team on issue reporting, resolution, and change management. Assist other teams in resolving issues that may develop as a result of applications or the integration of multiple components. Education: Bachelor's Degree or equivalent combination of education and experience.
Posted 3 weeks ago
14.0 - 18.0 years
40 - 60 Lacs
Navi Mumbai
Work from Office
1. Key Responsibilities A. OTS Program Management Manage Operator Training Simulator (OTS) program across assigned sites. Lead and manage multiple OTS projects (Inhouse/vendor) within allocated budgets and resources. Coordinate closely with key stakeholders, including site operations, Technology, and L&D teams. Ensure timely, quality, and cost-effective delivery of OTS services. B. In-House OTS Model Development Lead development of Inhouse model development. Contribute in critical area models development Review and approve Functional Design Specifications (FDS). Support control model development and integration. Drive internal capability building in model development. Ensure effective project execution and timely delivery. C. Stakeholder and Vendor Coordination Coordinate with vendors/partners for project execution, technical support, and issue resolution. Drive cloud enablement of OTS systems and ensure smooth integration with infrastructure. Arrange and manage UniSim training for team members. Manage software upgrades. D. OTS Training and Utilization Collect training needs of site teams Support site teams for the effective utilization of OTS and tracking across all sites. Plan and schedule end-user and instructor training programs. Migrate OTS models to the latest Software versions. Develop new generic models from existing plant-specific models to cover critical unit operations. 2. Data Management and Reporting Document projects, training sessions, and best practices. Publish utilization, effectiveness, and progress reports (weekly/monthly). Manage version control and software configuration for all OTS-related applications. Conduct audits and report findings with corrective action plans 4. Process & Governance Ensure alignment with internal business processes and corporate guidelines. Propose interactions with software vendors to enhance capabilities and support lifecycle management. Conduct annual experience-sharing forums among sites. Drive a robust suggestion scheme for continuous improvement. 5. Technical Standards & Competency Development Establish, adopt, and improve technical standards related to OTS systems. Build group competency through mentoring, training, and structured knowledge sharing. Lead technical audits and bridge identified gaps. 6. Required Skills & Competencies Proficiency in OTS software (preferably Honeywell UniSim) and process simulation tools. Strong understanding of refinery and petrochemical process technologies. Financial and budgetary planning capabilities. Ownership mindset with strong project delivery focus. Commitment to continuous learning and collaboration with operations & technical teams. Ability to mentor and lead internal teams in software, simulation, and process technologies. 7. Experience Requirements 14–18 years of experience in the refinery/petrochemical industry. Minimum 10–12 years of direct experience in developing and managing multiple OTS projects. Hands-on experience with process simulation, model development, and OTS lifecycle.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Greater Noida
Work from Office
Responsibilities: * Develop new coating tape processes * Optimize production efficiency * Collaborate with cross-functional teams on process improvements * Manage existing processes Six Sigma Certificate * Product defect analysis and prepare RCA. Food allowance Office cab/shuttle Provident fund Health insurance Annual bonus
Posted 3 weeks ago
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