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3.0 - 5.0 years
3 - 5 Lacs
Mumbai Suburban
Work from Office
Job Title/Description: Associate MPD Process AMA PHC, BB Duration: 1 year in the beginning [ basis business need & performance may be continued further] Required Qualification & experience: M. pharm. Pharmaceutics Location: GOA, Mumbai Note: Third Party Payroll Job - Ashkom Media India Pvt LTD. Required Skills: Work Experience: 3 - 5 years in pharmaceutical Formulation development + Technology Transfer. Formulation development + stability study management Roles: To assist in making QC Soft entries for report generation of various stability results compilations, Raw material samples co-ordination, protocol, report review To support to MPD Process/ADL technical team in making batch records & other MPD Technical documentation To support in indent, receive of raw material and analysis at MPD Goa lab. To support MPD - Process Team in Enovia Technical specification data management To assist in reviewing of various technical documents (e.g. PV Protocol- Reports, TT, MFR) of which draft is shared by respective project leader of MPD To assist the team in raising purchase request in Coupa software. To participate in other tasks i.e. Office administrative task assigned by MPD-GO Mumbai 8) To Help MPD Process technical team members in Change control management, Department SOP review, issuance management Responsibilities To raise Change control in Veeva GTRAQ QA system for MPD depts. in scope CCPs. Scope- CCPS to be raised for MPD teams located at different locations PAN India) To maintain track of on-going/work in progress CCPs /closer of change controls To keep track of timely completion of action items (In scope- CCPs raised by MPD )& to maintain action log of work completed/ongoing & pending action items. Support to MPD Process/ADL technical team in making batch records & other MPD documentation. QC Soft entries for report generation of various stability, Raw material samples, protocol printing. Supporting MPD/ADL Team at Goa (through email & Team space, common folders) for Sending samples for outside testing with proper documentation To participate in other tasks assigned by MPD- team members e.g., TT document review Supplier qualification technical document review, To liaison with RM suppliers for receipt of material qualification document, safety document & its review. Warm Regards, ______________________________________ "Your Manpower Managers" Varun Shrivas Executive - TA | HR ASHKOM MEDIA INDIA PVT. LTD. (An ISO 9001:2015 Certified Company) "Ashkom House" Dk -2/6 , Danish Kunj, Kolar Road Bhopal Pin code - 462042 Madhya Pradesh Mobile : +91-6262600059 / 8989271488 Website: www.ashkom.com
Posted 2 weeks ago
3.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are seeking a highly skilled Oracle PDH Techno-functional Consultant to join our dynamic team You will need to possess hands-on working experience in Oracle Product Data Hub (PDH) and possess both technical and functional expertise This role requires a deep understanding of PDH processes and the ability to translate business requirements into effective Oracle solutions, Key Responsibilities You will be involved in requirements gathering and design discussions You should be able to collaborate with business stakeholders to gather and analyze requirements for PDH processes, You will be involved in design, configuration and implementation of Oracle PDH processes, including Product Information Management, Product Lifecycle Management and Product Data Quality, You will need to develop and maintain technical documentation, including functional specifications, design documents, and test plans, You will be involved in troubleshooting and resolving user queries and tickets, As part of development or code fixes, you will be responsible for system testing and user training to ensure successful implementation and adoption of Oracle PDH solutions, Since solutions involve integrations with multiple applications, you will need to work closely with cross-functional teams to integrate Oracle PDH with other enterprise systems, You will also need to be able to agree on non-functional requirements and ensure the changes/enhancements are designed and built to align with them, Learning is a continuous journey, you will need to stay updated with the latest Oracle PDH features and best practices to continuously improve system performance and functionality, Qualifications You should have a Bachelor's degree in Computer Science, Information Technology, or a related field, You should have a minimum of 5 years of experience in Oracle PDH implementation and support, You should exhibit technical skills in Oracle PDH modules, including PL/SQL, Oracle Forms, Oracle Reports, Oracle Workflow, You should demonstrate proven experience in configuring and customizing Oracle PDH applications to meet business needs, You should possess problem-solving and analytical skills, You should be able to clearly articulate and communicate to effectively collaborate with business users and technical teams, You should have the ability to work independently and manage multiple priorities in a fast-paced environment, Preferred Skills Knowledge of Oracle Cloud PDH/SCM solutions, Certification in Oracle PDH/SCM modules Who We Are At Pearson, our purpose is simple: to help people realize the life they imagine through learning We believe that every learning opportunity is a chance for a personal breakthrough We are the world's lifelong learning company For us, learning isn't just what we do It's who we are To learn more: We are Pearson, Pearson is an Equal Opportunity Employer and a member of E-Verify Employment decisions are based on qualifications, merit and business need Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act, If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp pearson,com, Job: ENGINEERING Organization: Corporate Strategy & Technology Schedule: FULL\_TIME Workplace Type: Hybrid Req ID: 19451
Posted 2 weeks ago
9.0 - 14.0 years
7 - 16 Lacs
Noida, Kolkata, Hyderabad
Work from Office
Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 2 weeks ago
10.0 - 15.0 years
12 - 17 Lacs
Pune
Remote
Job Title: Oracle Cloud Order Management Consultant Job Type: Permenent Location: Remote About Trinamix: Trinamix Systems Private Limited is a global Oracle Cloud implementation leader and one of Oracle’s top partners. We help businesses transform through digital innovation by implementing cutting-edge Oracle Cloud applications in Supply Chain, ERP, HCM, and Analytics. At Trinamix, you'll work on enterprise-grade projects with top global clients in a collaborative and growth-oriented environment. Role Overview: We are looking for an experienced Oracle Cloud Order Management Consultant to join our SCM Cloud practice. The ideal candidate will be responsible for implementing and supporting Oracle Cloud Order Management (OM) modules, working closely with business and technical teams to deliver scalable and high-performance solutions. Key Responsibilities: Lead and participate in the implementation of Oracle Cloud Order Management solutions Configure modules such as Order Management, Pricing, Shipping, and ATP (Available to Promise) Work with clients to gather and analyze business requirements, design functional solutions, and define process improvements Support Order-to-Cash (O2C) business process flows Prepare functional documents, test scripts, and end-user training materials Collaborate with technical teams for extensions, integrations, and reporting Perform system testing, support UAT, and ensure smooth go-live and post-implementation support Work in alignment with project timelines and delivery standards Required Skills & Qualifications: 6+ years of experience in Oracle SCM applications, with at least 4 years in Oracle Cloud Order Management Strong knowledge of Order-to-Cash (O2C) processes Hands-on experience in configuring Order Management, Pricing, and Fulfillment setups Familiarity with Oracle Cloud Inventory, Shipping, and Procurement modules is a plus Experience working in full-cycle Oracle Cloud implementations Strong analytical, communication, and client interaction skills Ability to work independently and collaboratively in a fast-paced environment Preferred Qualifications: Oracle Cloud Certification in SCM or Order Management Experience with Oracle Integration Cloud (OIC), BIP/OTBI Reports, or REST APIs Exposure to global implementation projects Why Join Trinamix? Work with a leading Oracle implementation partner on cutting-edge cloud projects Exposure to international clients and cross-functional teams Career growth opportunities, certification support, and ongoing learning Collaborative work culture driven by innovation and excellence
Posted 2 weeks ago
9.0 - 14.0 years
9 - 16 Lacs
Noida, Kolkata, Hyderabad
Work from Office
Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad Required Candidate profile WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
7.0 - 9.0 years
5 - 5 Lacs
Bengaluru
Work from Office
Role Proficiency: Independently analyse and develop applications in assigned area of responsibility on ERP/CRM systems. Design solutions under the supervision of an Architect along with managing a team Outcomes: Develop technical documents such as Functional Design Specifications Deployment documentation Perform design document reviews peer code reviews and suggest code improvements A single point of contact for the build and deployment issues and resolve them on time Learn technology business/system domain and as recommended by the project/account Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Identify the problem patterns and improve the technical design of the application/system Optimize efficiency cost and quality. A self-learner implementing new features released in relevant technology wherever possible. Act creatively to develop applications and select appropriate technical options optimize application development maintenance and performance by employing design patterns and reusing proven solutions. Responsible for others' developmental activities Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test and document and communicates product/component/feature development stages. Validate results with user representatives integrates and commissions the overall solution. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and improvements in business processes. complete sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc... Influence and improve employee engagement within the project teams. Set goals in NorthStar and timely. measure progress and update accordingly. Measures of Outcomes: Number of applicable technical/domain certifications completed Adherence to process and standards (coding standards) Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed Average time taken for turnaround on production bugs Adherence to schedule and timelines Contribution to RFPs and estimations in ERP/CRM Practice Number of Junior Leads who were guided and unskilled to lead a technical team. Number of technical sessions conducted within practice for the benefit of peers and team members. Outputs Expected: Requirement: Understand the requirements/user stories Estimate: Create and provide inputs for effort and size estimation and plan resources for projects. Follow scrum ceremonies. Design: Contribute to creation of design (HLD LLD SAD)/architecture for Applications/feature/Business Components Configuration and Coding: Define coding standards templates and checklists. Perform code review of team members Test: Create and review unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Manage Project: Manage delivery of modules and/or manage user stories Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation test cases and results Status Reporting: Report status of tasks assigned Comply with project related reporting standards and process Manage knowledge: Contribute project related documents share point libraries client universities Review the reusable documents created by the team Release: Execute and monitor release process Interface with Customer: Clarify requirements and provide guidance to development team Present design options to customers Implementation reviews with stakeholders. Work closely with customer architects to finalize design Domain relevance: Advise software developers on design and development of feature / component with deeper understanding of the business problem being addressed for the client. Learn more about the customer domain and identify opportunities to provide value additions to customers Complete relevant domain certifications Manage/Mentoring Team: Set goals and provide feedback Understand aspirations of team members and provide guidance opportunities etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify risks and work to mitigate Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Estimate effort time and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team The ability to maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate effort time and resources required for developing / debugging features / components Knowledge Examples: Additional Comments: SD/OTC JD Quote to Cash (QTC) Consultant in SAP S/4 HANA Job Description: We are seeking an experienced Senior Solution Architect for Quote to Cash (QTC) Consultant to join our team. The ideal candidate will have extensive experience in SAP S/4 HANA QTC modules and possess strong analytical, technical, and communication skills. Responsibilities: - Lead the design, development, and implementation of SAP S/4 HANA QTC solutions - Collaborate with business stakeholders and project teams to understand business requirements and translate them into technical solutions - Provide guidance and direction to technical teams to ensure solutions are delivered on time and within budget - Lead architecture and technical design sessions with stakeholders and technical teams - Develop and maintain project plans, including timelines, resource requirements, and budget - Provide technical expertise and support to project teams throughout the project lifecycle - Identify and mitigate risks associated with technical solutions - Ensure technical solutions are aligned with best practices and standards - Provide guidance and mentorship to junior team members Requirements: - Minimum of 8 years of experience in SAP S/4 HANA Quote to Cash (QTC) modules - Strong understanding of the Quote to Cash process and SAP's QTC modules, including SD, MM, and FICO - Expert-level knowledge of SAP S/4 HANA technical architecture, including SAP Fiori, SAP UI5, SAP Gateway, and SAP HANA database - Experience in developing custom solutions using SAP ABAP programming language - Strong experience in leading technical design and architecture sessions - Experience in designing and implementing complex technical solutions for large-scale SAP projects - Strong analytical and problem-solving skills - Excellent communication and interpersonal skills - Ability to work effectively with cross-functional teams - Experience working in Agile or Scrum environments Education: - Bachelor's degree in Computer Science or related field Certifications: - SAP Certification in SAP S/4 HANA modules is required - Certification in SAP ABAP programming language is desirable If you are a self-motivated and results-oriented individual who thrives in a challenging and dynamic work environment, we encourage you to apply for this exciting opportunity. Required Skills Sap Sd,Sap S4 Hana,Sap Otc
Posted 3 weeks ago
4.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Experience of 7 to 12 years in Embedded Domain Expertise in Embedded C coding. Experience in Software Build, Integration onto Target Board. Working experience in TI, ST, NXP MCU and Processor boards Hands on experience in establishing software development process documents w.r.t. SDLC. Substantial experience in writing Software High Level Requirements, Software Interface, Software Architecture and Software Low Level Requirements from System Requirement. Strong experience in Bootloader, BIOS is desirable Strong experience in Board Bring-up, bare-metal programming, Scheduler & Memory management. Hands on experience in CAN, ARINC429, SPI, I2C, I2S, RS232, Ethernet communication protocols Having knowledge or experience in RTOS, Device Drivers (Good to have) Strong knowledge on software development & verification process using DO178B/C (DAL-A) (Good to have)
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
The ‘Test Lead will be responsible for testing critical products within Mobile Apps while working closely with team members to achieve the common goals. The candidate will report into the Software Engineering Manager and will ensure timely and quality delivery of projects. This is very much a hands-on role to test the system by designing, writing, updating test cases/scripts and performing test runs. He/She will liaise with the UK colleagues throughout the test life cycle on day to day basis. Automation of tests remains a long-term goal so any exposure to automation and the ability to learn and use these technologies would be desirable. Roles and Responsibilities Act as a middle layer/bridge between India and the UK team by taking over additional responsibilities such as reporting, tracking, mentoring etc. Participate and track the progress in each phase of Software Testing Lifecycle (STLC) within the sprint. Acquire detailed product knowledge from functional, business, and architectural standpoint. Create robust Test cases along with comprehensive test data covering positive, negative scenarios and non-functional dependencies such as infra, config related aspects. Thorough review of test cases, bugs and other artifacts created by the team members/peers. Create test execution plan per sprint to make sure its being followed on granular level. Analyse the requirements and make sure there is a common understanding on the same across the team. Carry out detailed review of existing test suites (regression, integration, smoke etc.) and make constant and relevant updations and enhancements. Provide useful insights to Test Lead in creating Test Plan, Capacity Plan, Test Strategy. Create useful sprit level reports, covering key aspects such as Test Coverage, Bug Ratio, Slippage % etc. While working on a ground level, identify a risk, if any related to delivery, resources, processes etc. and highlight it to right channel. Coordinate with UK team, internal stakeholders for updates, queries, improvements etc. Conduct process gap analysis, root cause analysis.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
6.0 - 8.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a highly motivated and experienced Team Lead- Ops with 4 to 5 years of experience in Standard Order to Cash. The ideal candidate will have a strong background in Provider Calling Order Entry (DME Supplies) Eligibility & Benefit Verification and Provider domains. This hybrid role requires excellent organizational and communication skills to ensure seamless operations and drive team success. Responsibilities Lead the team in managing the Standard Order to Cash process to ensure timely and accurate order fulfillment. Oversee the daily operations of the team ensuring adherence to company policies and procedures. Provide guidance and support to team members in Provider Calling Order Entry (DME Supplies) and Eligibility & Benefit Verification. Monitor team performance and implement strategies to improve efficiency and productivity. Collaborate with cross-functional teams to resolve any issues related to order processing and customer service. Ensure compliance with industry regulations and company standards in all operational activities. Conduct regular team meetings to discuss progress address concerns and share best practices. Develop and maintain strong relationships with providers and other stakeholders to facilitate smooth operations. Analyze data and generate reports to track team performance and identify areas for improvement. Implement process improvements to enhance the overall efficiency of the Order to Cash cycle. Provide training and development opportunities for team members to enhance their skills and knowledge. Ensure accurate and timely documentation of all operational activities and transactions. Support the team in achieving their individual and collective goals contributing to the overall success of the company. Qualifications Must have experience in Standard Order to Cash processes. Should have domain knowledge in Provider Calling Order Entry (DME Supplies) and Eligibility & Benefit Verification. Must possess strong organizational and communication skills. Should have the ability to lead and motivate a team effectively. Must be proficient in data analysis and report generation. Should have a keen eye for detail and a commitment to accuracy. Must be adaptable to a hybrid work model and comfortable with day shifts. Should have a proactive approach to problem-solving and process improvement. Must be able to collaborate effectively with cross-functional teams. Should have a strong understanding of industry regulations and compliance requirements. Must be committed to continuous learning and professional development. Should have excellent interpersonal skills to build and maintain relationships with stakeholders. Must be able to work independently and as part of a team to achieve common goals.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Vadodara
Work from Office
Experience in Process & Utility, Heat & Mass balance, Utility Flow Diagram, Piping & Instrumentation Diagrams Technical need - Design & engineering of Process plant Reviewing of vendor document, participating in PHA, HAZOP & design & safety study Required Candidate profile Review discipline engineering & design deliverables: PFD, UFD, H&MB, P&ID, datasheet Calculations & data sheet for Tanks, Spheres, Vessel, Separators, Heat Exchanger, Pumps, Compressors
Posted 3 weeks ago
6.0 - 8.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Summary We are seeking a Technical Lead with 6 to 8 years of experience in Workday Financial Management Workday Reports and Workday HCM. The ideal candidate will work in a hybrid model during day shifts focusing on enhancing our financial systems. This role requires strong technical skills and offers an opportunity to contribute to our companys growth and societal impact. Responsibilities Lead the implementation and optimization of Workday Financial Management solutions to enhance financial operations. Oversee the development and maintenance of Workday Technical Reports to ensure accurate and timely data reporting. Provide technical expertise in Workday HCM to support human capital management processes. Collaborate with cross-functional teams to integrate Workday solutions with existing systems. Ensure compliance with financial regulations and standards through effective system management. Analyze business requirements and translate them into technical specifications for Workday solutions. Develop and execute test plans to validate system functionality and performance. Troubleshoot and resolve technical issues related to Workday applications to minimize downtime. Mentor and guide junior team members to foster a collaborative and productive work environment. Stay updated with the latest Workday features and enhancements to drive continuous improvement. Coordinate with stakeholders to gather feedback and implement necessary system changes. Document system configurations and processes to maintain a comprehensive knowledge base. Contribute to the companys strategic goals by leveraging Workday solutions to improve efficiency. Qualifications Possess strong experience in Workday Financial Management demonstrating expertise in financial processes. Have a solid understanding of Workday Technical Reports with the ability to create and manage complex reports. Exhibit proficiency in Workday HCM supporting various human resources functions. Experience in Finance & Accounting domain is highly desirable providing valuable insights into financial operations. Familiarity with Devices / SPM domain is a plus enhancing the ability to manage related systems. Demonstrate excellent problem-solving skills with a focus on delivering effective technical solutions. Strong communication skills enabling effective collaboration with team members and stakeholders.
Posted 3 weeks ago
10.0 - 13.0 years
35 - 50 Lacs
Chennai
Work from Office
Job summary We are seeking a highly skilled Program Manager with 10 to 13 years of experience in SAP FICO modules including Transfer Pricing Profitability Analysis Cost Centre Accounting Product Costing and Work Model. The ideal candidate will manage and oversee various projects ensuring they align with company goals and deliver significant value. This is a hybrid role with day shifts and no travel required. Responsibilities Lead the planning and implementation of SAP FICO projects ensuring alignment with company objectives and timelines. Oversee the development and execution of project plans including resource allocation scheduling and risk management. Provide expertise in SAP FICO Transfer Pricing to optimize financial processes and ensure compliance with regulatory requirements. Manage SAP FICO Profitability Analysis to enhance decision-making and improve financial performance. Implement and maintain SAP FICO Cost Centre Accounting to ensure accurate tracking and reporting of costs. Develop and oversee SAP FICO Product Costing to support product pricing strategies and profitability analysis. Collaborate with cross-functional teams to ensure seamless integration of SAP FICO modules with other business systems. Monitor project progress and performance providing regular updates to stakeholders and addressing any issues that arise. Ensure that all project deliverables meet quality standards and are completed on time and within budget. Provide training and support to team members and end-users to ensure effective use of SAP FICO systems. Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness. Maintain up-to-date knowledge of industry trends and advancements in SAP FICO technologies. Foster a collaborative and inclusive work environment promoting teamwork and knowledge sharing. Qualifications Possess a minimum of 10 years of experience in SAP FICO modules including Transfer Pricing Profitability Analysis Cost Centre Accounting and Product Costing. Demonstrate strong project management skills with a proven track record of successfully managing complex SAP FICO projects. Exhibit excellent communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams. Show proficiency in developing and executing project plans including resource allocation scheduling and risk management. Display a strong understanding of financial processes and regulatory requirements related to SAP FICO. Have experience in providing training and support to team members and end-users. Maintain up-to-date knowledge of industry trends and advancements in SAP FICO technologies.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Noida
Work from Office
About BU: Naukri.com Naukri.com is a part of Info Edge India Limited. Naukri.com, started in 1997, is today India’s No. 1 job portal. It is an online platform that helps job seekers and employers connect. It has a huge database of more than 40 million registered users and their resumes, and more than 200000 job listings. Naukri.com commands a traffic share of approximately. 80%. Job Objective: The objective of this role is to enhance our India client base by acquiring new business and renewals for our online recruitment solutions through Outbound calls/emails, Campaigns, and Social Media. Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and a successful Go To Market Strategy. Business Renewal : Achieve sales targets by growing business from existing clients. Lead Generation : Develop a database of qualified leads through referrals, digital media, canvassing, and cold calling. Closure and Collection : Manage Prospects, negotiating and freezing on commercials, taking them to a logical closure with required documentation. Be a customer advocate – Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organization’s guidelines and processes. Build organization assets – Identify patterns and implement solutions that can be leveraged across the customer base. Improve productivity through tooling and process enhancements. Required Skills: 1-3 years of Inside sales experience in a B2B process. Exceptional communication and presentation skills. Demonstrated ability to think strategically about business and product. Outstanding customer relationship management experience and collaboration skills Vertical industry sales and delivery experience of services and solutions Desired Skills: Having prior experience working with a Consumer internet organization. Having prior experience in subscription-based sales. Job Location & Work timings Noida / 9:30 AM – 6:30 PM 5 Days Working Roles and Responsibilities Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and a successful Go-To-Market Strategy. Business Renewal : Achieve sales targets by growing business from existing clients. Lead Generation : Develop a database of qualified leads through referrals, digital media, canvassing, and cold calling. Closure and Collection : Manage Prospects, negotiating and freezing on commercials, taking them to a logical closure with required documentation. Be a customer advocate – Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organization’s guidelines and processes. Build organization assets – Identify patterns and implement solutions that can be leveraged across the customer base. Improve productivity through tooling and process enhancements.
Posted 3 weeks ago
1.0 - 3.0 years
5 - 7 Lacs
Noida
Work from Office
About BU: Naukri.com Naukri.com is a part of Info Edge India Limited. Naukri.com, started in 1997, is today India’s No. 1 job portal. It is an online platform that helps job seekers and employers connect. It has a huge database of more than 40 million registered users and their resumes, and more than 200000 job listings. Naukri.com commands a traffic share of approximately. 80%. Job Objective: The objective of this role is to enhance our India client base by acquiring new business and renewals for our online recruitment solutions through Outbound calls/emails, Campaigns, and Social Media. Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and a successful Go To Market Strategy. Business Renewal : Achieve sales targets by growing business from existing clients. Lead Generation : Develop a database of qualified leads through referrals, digital media, canvassing, and cold calling. Closure and Collection : Manage Prospects, negotiating and freezing on commercials, taking them to a logical closure with required documentation. Be a customer advocate – Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organization’s guidelines and processes. Build organization assets – Identify patterns and implement solutions that can be leveraged across the customer base. Improve productivity through tooling and process enhancements. Required Skills: 1-3 years of Inside sales experience in a B2B process. Exceptional communication and presentation skills. Demonstrated ability to think strategically about business and product. Outstanding customer relationship management experience and collaboration skills Vertical industry sales and delivery experience of services and solutions Desired Skills: Having prior experience working with a Consumer internet organization. Having prior experience in subscription-based sales. Job Location & Work timings Noida / 9:30 AM – 6:30 PM 5 Days Working Roles and Responsibilities Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and a successful Go To Market Strategy. Business Renewal : Achieve sales targets by growing business from existing clients. Lead Generation : Develop a database of qualified leads through referrals, digital media, canvassing, and cold calling. Closure and Collection : Manage Prospects, negotiating and freezing on commercials, taking them to a logical closure with required documentation. Be a customer advocate – Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organization’s guidelines and processes. Build organization assets – Identify patterns and implement solutions that can be leveraged across the customer base. Improve productivity through tooling and process enhancements.
Posted 3 weeks ago
1.0 - 4.0 years
6 - 8 Lacs
Noida
Work from Office
About BU: Naukri.com Naukri.com is a part of Info Edge India Limited. Naukri.com, started in 1997, is today India’s No. 1 job portal. It is an online platform that helps job seekers and employers connect. It has a huge database of more than 40 million registered users and their resumes, and more than 200000 job listings. Naukri.com commands a traffic share of approximately. 80%. Job Objective: The objective of this role is to enhance our India client base by acquiring new business and renewals for our online recruitment solutions through Outbound calls/emails, Campaigns, and Social Media. Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and a successful Go To Market Strategy. Business Renewal : Achieve sales targets by growing business from existing clients. Lead Generation : Develop a database of qualified leads through referrals, digital media, canvassing, and cold calling. Closure and Collection : Manage Prospects, negotiating and freezing on commercials, taking them to a logical closure with required documentation. Be a customer advocate – Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organization’s guidelines and processes. Build organization assets – Identify patterns and implement solutions that can be leveraged across the customer base. Improve productivity through tooling and process enhancements. Required Skills: 1-3 years of Inside sales experience in a B2B process. Exceptional communication and presentation skills. Demonstrated ability to think strategically about business and product. Outstanding customer relationship management experience and collaboration skills Vertical industry sales and delivery experience of services and solutions Desired Skills: Having prior experience working with a Consumer internet organization. Having prior experience in subscription-based sales. Job Location & Work timings Noida / 9:30 AM – 6:30 PM 5 Days Working Roles and Responsibilities Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and a successful Go-To-Market Strategy. Business Renewal : Achieve sales targets by growing business from existing clients. Lead Generation : Develop a database of qualified leads through referrals, digital media, canvassing, and cold calling. Closure and Collection : Manage Prospects, negotiating and freezing on commercials, taking them to a logical closure with required documentation. Be a customer advocate – Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organization’s guidelines and processes. Build organization assets – Identify patterns and implement solutions that can be leveraged across the customer base. Improve productivity through tooling and process enhancements.
Posted 3 weeks ago
3.0 - 5.0 years
0 - 0 Lacs
Chennai
Work from Office
Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in 'show ip route' 'sh mac address-table' etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments: Security Analyst IAM - Governance Roles & Responsibilities a. Execute IAM controls crucial to identity lifecycle management (e.g, access request, access administration, termination monitoring, access reconciliation, etc.) b. Execute role and user access certifications for applications and systems to ensure compliance with SOX (Sarbanes-Oxley) and SOC requirements. c. Maintain changes required to keep SOP's up to date d. Contribute to process improvement initiatives. Required Skills Iam,Security Analysis,Identity Access Management
Posted 3 weeks ago
10.0 - 12.0 years
8 - 10 Lacs
Haliyal, karnataka
Work from Office
Job Title: Manager- Distillery Experience- 10-12 years (In Distillery) Location- Haliyal, Karnataka Reporting To- AGM- Distillery JD for Manager Distillery Must have distillery production process, knowledge in commissioning and erection would be added advantage . 1. Production Management: Plan, schedule, and supervise all stages of spirit production, from raw material sourcing to distillation, maturation (if applicable), and bottling. Ensure adherence to production targets, timelines, and quality standards. Monitor and optimize production processes to maximize efficiency, yield, and consistency. Maintain accurate production records, including batch logs, inventory levels, and quality control data. 2. Team Leadership and Management: Recruit, train, supervise, and mentor distillery staff, fostering a positive and collaborative work environment. Delegate tasks effectively, set clear expectations, and provide regular feedback and performance evaluations. Ensure team compliance with safety regulations and standard operating procedures (SOPs). 3. Quality Control and Assurance: Implement and maintain rigorous quality control procedures throughout the production process. Conduct regular sensory evaluations and laboratory analyses to ensure product quality and consistency. Identify and address any quality issues promptly and effectively. Ensure compliance with all relevant regulatory requirements and industry best practices. 4. Safety and Compliance: Develop, implement, and enforce strict safety protocols and procedures to ensure a safe working environment for all staff. Ensure compliance with all local, state, and federal regulations related to alcohol production, handling, and storage. Conduct regular safety audits and address any potential hazards. 5. Inventory Management: Oversee the procurement, storage, and inventory management of raw materials, consumables, and finished goods. Ensure accurate inventory records and minimize waste. Work closely with procurement and supply chain teams to optimize material sourcing and costs. . Maintenance and Equipment: Oversee the maintenance and repair of all distillery equipment, ensuring optimal operational efficiency.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Warangal
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how werescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation , our teams implement data,technology, and AI to create tomorrow, today. Inviting applications for the role of an Process Associate, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You must be a Finance and Accounting Subject Matter Guide with relevant experience in the accounts payable process. Responsibilities • Process Purchase Order, Non-Purchase Order (FI), eInvoices as per the established process • Reconcile the processed work by the team verifying entries and comparing system reports • Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries • Production planning on a daily basis and allocating the inflow volume to respective team members • Pay vendors by monitoring contract/PO terms, discount, scheduling and preparing checks/Fund Transfer Orders, resolving purchase order, contract, invoice, or payment discrepancies and documentation; ensuring credit is received for outstanding memos, issuing stop-payments or purchase order amendments • Process travel and expense reports of employees by receiving and verifying expense reports for advances and receipts • Good knowledge of excel reports like Pivot table, formulas, formatting and cleansing the data • Resolving queries like wrong posting, reversal, and corrections • Support team members in processing corrections by clarifying their doubts and confusions • Ensure SOP’s are reviewed frequently and the latest updates are incorporated post-client signof • Maintain 100% accuracy of invoice processing and monthly reports • Report taxes whilst processing region-specific invoices as per the requirement • Understanding of Helpdesk operations would be an added advantage Qualifications Minimum qualifications/skills • University graduate in any discipline Preferred qualifications/skills • Bachelor/Master of Commerce or Business Administration • Relevant work experience in AP preferably in the Oil and Gas industry • Must have sound knowledge of written and spoken English • Preferable to have practical knowledge of SAP • Preferable to have practical knowledge of Reporting and Service Now • Understanding of Source to Pay process is a plus • Excellent time management and planning skills • Attention to detail, good analytical and problem-solving capabilities • Drive to achieve results and deliver on goals Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growthmakers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexual orientation,gender identity, physical or mental disability or any other characteristicprotected by applicable laws. Genpact is committed to creating a dynamic workenvironment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates with a minimum of 1 year of experience can apply. Work Timing: Rotational shift & Night shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be staying in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Excellent communication skills required. Good knowledge in customer handling. Candidates need to be okay with rotational shift and day shift. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Rotational shift Notice Period: Immediate joiners Qualifications Graduate with a minimum of 1 year and above experience can apply Experience 1 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Requirements: Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 3 weeks ago
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The process job market in India is thriving, with a high demand for professionals who can streamline and improve business operations. Process roles encompass a wide range of responsibilities, including process improvement, quality assurance, project management, and more. Job seekers looking to enter this field will find ample opportunities for growth and development in India.
The average salary range for process professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
A typical career path in process roles may involve starting as a Process Associate or Analyst, moving on to roles such as Process Specialist, Process Manager, and eventually reaching positions like Process Improvement Lead or Operations Manager.
In addition to expertise in process management, professionals in this field are often expected to have skills in data analysis, project management, problem-solving, and communication.
As you prepare for interviews and explore opportunities in the process job market in India, remember to showcase your skills, experience, and passion for continuous improvement. With the right preparation and confidence, you can land a rewarding career in this dynamic field. Best of luck in your job search!
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