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5.0 - 10.0 years

3 - 5 Lacs

Madurai, Tiruppur, Coimbatore

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D-Mart hiring!! Department Manager across Tamilnadu Interested candidates kindly share your updated resume to shenbagalakshmi.c@dmartindia.com LOOKING FOR PEOPLE WITH Experience : 5+ Years Industry : QSR, FMCG, Manufacturing, Hotel Qualification : Graduate / Any Diploma Key Skills : Product, Process & People Management Age : Upto 32 Years Functional Area : Store Operations Job Location : Coimbatore, Tiruppur, Erode, Trichy, Madurai, Dindigul, Tuticorin This position will independently handle the following roles & responsibilities 1. Timely opening of store and adherence to all the process at store opening. 2. Avoid loss of sales, bring freshness, optimum space utilisation 3. Customer satisfaction & service, avoid stock outs, loss of sale 4. Pilferage control 5. Adherence to process audit recommendations, customer satisfaction & service, improve efficiency 6. Ensure smooth store operations, customer convenience & service, improve efficiency 7. Safety of employees, customers, store assets.

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5.0 - 10.0 years

5 - 9 Lacs

Noida, Gurugram, Delhi / NCR

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1 yr exp as a BPO Lead Training on the paper in International voice customer support process MUST BANKING PROCESS EXP Delivery of NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Neha 8287267407, Amit 8851792136 Perks and benefits Fix Salary + lucrative Incentives

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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9.0 - 14.0 years

9 - 16 Lacs

Kolkata, Bengaluru, Delhi / NCR

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Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score Work From Office Kolkata only- APPLY ONLY IF CAN RELOCATE in Kolkata not any position in Delhi/NCR and Bangalore Required Candidate profile Work From Office Kolkata only- APPLY ONLY IF CAN RELOCATE in Kolkata not any position in Delhi/NCR and Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407

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1.0 - 6.0 years

0 - 3 Lacs

Mumbai

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SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates/12th pass with at least 8 months of experience are eligible to apply. Work Timing: Day Shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be residing in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Strong communication skills required. Proficiency in customer handling. Candidates need to be comfortable with rotational and day shifts. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Rotational shift Notice Period: Immediate joiners Experience 0.8 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Requirements Graduates/12th pass with at least 8 months of experience can apply. Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by the company P.F+ E.S.I + Other facilities Company will provide both-way cab facility

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1.0 - 4.0 years

3 - 5 Lacs

Hyderabad

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Job Summary We are seeking a dedicated Senior Process Executive - HC with 2 to 4 years of experience to join our team. The ideal candidate will have expertise in MS Excel and a strong background in Accounts Receivables and Provider domain. This role requires working from the office during day shifts. The candidate will play a crucial role in ensuring the smooth operation of our financial processes and contribute to the overall success of the company. Responsibilities Manage and oversee the accounts receivables process to ensure timely and accurate billing and collections. Utilize MS Excel to analyze financial data generate reports and provide insights for decision-making. Collaborate with the provider team to resolve any discrepancies and ensure accurate financial records. Maintain detailed records of all transactions and ensure compliance with company policies and procedures. Provide support to the finance team in preparing monthly quarterly and annual financial statements. Conduct regular audits of accounts receivables to identify and rectify any errors or inconsistencies. Assist in the development and implementation of process improvements to enhance efficiency and accuracy. Communicate effectively with internal and external stakeholders to address any issues related to accounts receivables. Monitor and report on key performance indicators related to accounts receivables and provider domain. Ensure adherence to all regulatory requirements and industry standards in financial processes. Support the training and development of junior team members in accounts receivables and MS Excel. Participate in cross-functional projects to drive continuous improvement in financial operations. Provide exceptional customer service to providers and other stakeholders addressing any inquiries or concerns promptly. Qualifications Possess a strong proficiency in MS Excel including advanced functions and data analysis. Have a solid understanding of accounts receivables processes and best practices. Demonstrate experience in the provider domain with a focus on financial operations. Exhibit excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders. Show attention to detail and a high level of accuracy in financial record-keeping. Display strong problem-solving skills and the ability to identify and resolve discrepancies. Have a proactive approach to process improvement and a commitment to continuous learning. Be able to work independently and manage multiple tasks efficiently. Possess a strong sense of responsibility and accountability for financial processes. Demonstrate the ability to work effectively in a fast-paced office environment. Show a commitment to maintaining confidentiality and integrity in financial operations. Have experience in preparing financial statements and reports. Be familiar with regulatory requirements and industry standards in financial processes. Certifications Required Certified Accounts Receivable Specialist (CARS) Microsoft Office Specialist (MOS) in Excel

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0.0 - 2.0 years

1 - 2 Lacs

Warangal

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of an Process Associate, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You must be a Finance and Accounting Subject Matter Guide with relevant experience in the accounts payable process. Responsibilities • Process Purchase Order, Non-Purchase Order (FI), eInvoices as per the established process • Reconcile the processed work by the team verifying entries and comparing system reports • Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries • Production planning on a daily basis and allocating the inflow volume to respective team members • Pay vendors by monitoring contract/PO terms, discount, scheduling and preparing checks/Fund Transfer Orders, resolving purchase order, contract, invoice, or payment discrepancies and documentation; ensuring credit is received for outstanding memos, issuing stop-payments or purchase order amendments • Process travel and expense reports of employees by receiving and verifying expense reports for advances and receipts • Good knowledge of excel reports like Pivot table, formulas, formatting and cleansing the data • Resolving queries like wrong posting, reversal, and corrections • Support team members in processing corrections by clarifying their doubts and confusions • Ensure SOP’s are reviewed frequently and the latest updates are incorporated post-client signof • Maintain 100% accuracy of invoice processing and monthly reports • Report taxes whilst processing region-specific invoices as per the requirement • Understanding of Helpdesk operations would be an added advantage Qualifications Minimum qualifications/skills • University graduate in any discipline Preferred qualifications/skills • Bachelor/Master of Commerce or Business Administration • Relevant work experience in AP preferably in the Oil and Gas industry • Must have sound knowledge of written and spoken English • Preferable to have practical knowledge of SAP • Preferable to have practical knowledge of Reporting and Service Now • Understanding of Source to Pay process is a plus • Excellent time management and planning skills • Attention to detail, good analytical and problem-solving capabilities • Drive to achieve results and deliver on goals Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 7.0 years

3 - 5 Lacs

Nellore

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• Operate and Maintain Chemical refinery Operations • Significant operation and handling the centrifugal separators, bleacher, Deodorizer. • Handle acid oil. • To record and monitor the equipment parameters in shifts. • Follow the Safety & food safety Standards & HACCP standards. • To conduct pre shift risk assessment and Tool box talk with the entire team.. • Ensure the proper utilization of manpower. • Sustain the 5s & housekeeping in ammonia plant. • Ensure the online quality check of cold room parameters. • Regular machine health check-up and follow maintenance of machine as per schedule. • Minimize wastage and damage in respect to oil and packing materials. • Maintain the shift records and log book and proper hand over take over.

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5.0 - 10.0 years

9 - 12 Lacs

Kolkata

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SUMMARY Job Description: Accounts Manager Position: Accounts Manager Location: Salt Lake, Sector-V, Kolkata Department: Finance & Accounts Experience: 5 years + Qualification: Chartered Accountant (CA) Job Summary We are seeking an experienced and proficient Accounts Manager to oversee and lead the accounting functions within the organization. The ideal candidate should be a Chartered Accountant with over 5 years of hands-on experience in managing accounting processes, financial reporting, tax compliance, budgeting, and overall financial health of the organization. Mandatory responsibilities include managing the Accounts Team and finalizing accounts. Key Responsibilities Financial Reporting Oversee the preparation of accurate and timely financial statements, including profit and loss accounts, balance sheets, and cash flow statements. Ensure compliance of all financial reporting with regulatory standards and internal policies. Provide analysis of financial results and key performance indicators (KPIs) for senior management. Audit & Internal Controls Coordinate with internal and external auditors during audits and provide necessary information for audit purposes. Implement and maintain strong internal controls to ensure the accuracy and integrity of financial data. Review and ensure compliance of all accounting processes with company policies and accounting standards. Accounts Payable & Receivable Supervise the accounts payable and receivable functions, ensuring accurate and timely processing of invoices and receipts. Manage the reconciliation of bank accounts, vendor payments, and client receipts. Maintain and improve cash flow by managing the timely collection of receivables and settlement of payables. Taxation & Compliance Ensure timely and accurate filing of tax returns (GST, Income Tax, etc.) and other statutory payments. Liaise with external tax consultants and regulatory authorities as required. Stay updated on tax laws and ensure compliance with all regulatory requirements, including audits. Budgeting & Forecasting Lead the preparation of annual budgets, working closely with different departments to forecast revenue and expenditure. Monitor and track budget performance, providing regular reports to senior management on variances and corrective actions. Team Management Manage and mentor a team of accountants, providing guidance and support in their professional development. Review work processes and introduce improvements for enhanced efficiency and accuracy within the accounts team. Financial Analysis Conduct financial analysis to Requirements Required Skills & Qualifications: Chartered Accountant (CA) with 5+ years of experience in finance and accounting. In-depth knowledge of accounting principles, financial reporting, tax laws, and auditing processes. Strong proficiency in accounting software Tally and MS Excel. Excellent leadership and team management skills, with the ability to guide and mentor a departmental team. Strong analytical and problem-solving abilities. Exceptional attention to detail and organizational skills. Excellent communication and interpersonal skills for liaising with management, auditors, and regulatory authorities. Proven experience in handling audits, tax compliance, and financial reporting. Age limit upto 35 years , working experience 5+ years. Benefits Proposed Budget Bracket : Rs. 9 LPA Rs. 12 LPA

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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SUMMARY Hiring now for service desk role for Bangalore location, Salary up-to 7 LPA Job Title: Service Desk Associate Location: Bangalore (Work from Office) Fresher Salary: 3.5 LPA CTC Exp Sal up-to 7 LPA CTC Experience: Freshers & Experienced Candidates Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Bangalore. We are looking for candidates with excellent communication skills and technical knowledge to provide high-quality IT support. If you are ready to relocate, a relocation bonus will be provided. Key Responsibilities: Provide first-level IT support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware, software, and network issues. Log incidents, track resolutions, and escalate complex issues as needed. Ensure timely resolution of IT service requests to meet SLAs. Maintain accurate records of technical issues and resolutions. Collaborate with internal teams to enhance user experience. Requirements Education: Graduation is mandatory; technical graduation is preferred. Communication: Excellent English communication skills are mandatory. Technical Knowledge: Basic understanding of IT concepts, networking, and troubleshooting. Availability: Only immediate joiners will be considered. Benefits Competitive salary of 3.5 LPA to upto 7 lpa Relocation bonus for candidates moving to Bangalore or Hyderabad With cab facilitates.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 6 Lacs

Mumbai

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SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates with a minimum of 1 year of experience can apply. Work Timing: Rotational shift & Night shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be staying in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Excellent communication skills required. Good knowledge in customer handling. Candidates need to be okay with rotational shift and day shift. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Rotational shift Notice Period: Immediate joiners Qualifications Graduate with a minimum of 1 year and above experience can apply Experience 1 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Requirements: Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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0.0 years

0 - 2 Lacs

Bharuch, Ankleshwar, Vadodara

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Interview on 30th May for BE Chemical Fresher - Production - GET for Ahmedabad Location Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start career with SDP HR Solution

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3.0 - 6.0 years

3 - 5 Lacs

Jodhpur

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of an MT, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You must be a Finance and Accounting Subject Matter Guide with relevant experience in the accounts payable process. Responsibilities Process Purchase Order, Non-Purchase Order (FI), eInvoices as per the established process Reconcile the processed work by the team verifying entries and comparing system reports Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries Production planning on a daily basis and allocating the inflow volume to respective team members Pay vendors by monitoring contract/PO terms, discount, scheduling and preparing checks/Fund Transfer Orders, resolving purchase order, contract, invoice, or payment discrepancies and documentation; ensuring credit is received for outstanding memos, issuing stop-payments or purchase order amendments Process travel and expense reports of employees by receiving and verifying expense reports for advances and receipts Good knowledge of excel reports like Pivot table, formulas, formatting and cleansing the data Resolving queries like wrong posting, reversal, and corrections Support team members in processing corrections by clarifying their doubts and confusions Ensure SOP’s are reviewed frequently and the latest updates are incorporated post-client signof Maintain 100% accuracy of invoice processing and monthly reports Report taxes whilst processing region-specific invoices as per the requirement Understanding of Helpdesk operations would be an added advantage Qualifications Minimum qualifications/skills University graduate in any discipline Preferred qualifications/skills Bachelor/Master of Commerce or Business Administration Relevant work experience in AP preferably in the Oil and Gas industry Must have sound knowledge of written and spoken English Preferable to have practical knowledge of SAP Preferable to have practical knowledge of Reporting and Service Now Understanding of Source to Pay process is a plus Excellent time management and planning skills Attention to detail, good analytical and problem-solving capabilities Drive to achieve results and deliver on goals Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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15.0 - 20.0 years

8 - 16 Lacs

Dahej

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Assuming overall responsibility for the comp's process development function Technology scale up & transfer to scale up & validate the process of new molecule from internal R&D. Evaluating all new processes. Leading &managing a team of technical staff Required Candidate profile Knowledge of development and basic design engineering activities, Process flow diagram, mass balance, energy balance preparation. Overseeing the costing analysis process at each stage of development.

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10.0 - 15.0 years

8 - 16 Lacs

Dahej

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Assuming overall responsibility for the comp's process development function Technology scale up & transfer to scale up & validate the process of new molecule from internal R&D. Evaluating all new processes. Leading &managing a team of technical staff Required Candidate profile Knowledge of development and basic design engineering activities, Process flow diagram, mass balance, energy balance preparation. Overseeing the costing analysis process at each stage of development.

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10.0 - 15.0 years

9 - 13 Lacs

Hyderabad

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We are looking to hire experienced and detail-oriented candidate to join us as Sr Analyst - Account Payable team. Responsible for maintain banks, purchase and expense entries and reconciling bank and supplier statements. You will also be responsible for ensuring that the AP and Bank ledger data is accurate and precise. should be working in collaboration with the various departments for query resolutions. In addition to this, you should possess good analytical and problem-solving abilities. Prior working experience as a payment leader will be mandatory for this position. Manage day-to-day activities within the team Invoice processing, vendor mailbox management and reporting. Reviews Vendor Reconciliation and performs AP quality checks. Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s. Perform quality check on the deliverables follows before it is sent to the clients Respond to clients on any process related queries and manage 1st level escalations Develop AP processes to improve productivity and quality of the team. Participate in the new pilots projects & work towards proper transition of knowledge to team. Supervise and train junior staff or new trainees and encourage good follow up skills and work ethic. Creating back-ups for all the tasks Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc. Work with manager to resolve any personnel problems or conflicts that may arise in the team. In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well, depending upon the requirement. Month-End and Year-End Activities: Participate in month-end and year-end closing processes related to accounts payable. Reconcile accounts payable balances, resolve outstanding issues, and assist in preparing necessary financial reports. Collaborate with the General Ledger team to ensure accurate posting and reporting of accounts payable transactions. Reconcile vendor statements, GIRIR clearing and Debit balances Manage multiple partners including both internal and external As a team leader, you will also supervise and guide your team in daily activities Responsible for process documentation creation for new activities and maintaining existing documentation. Assist team with ad hoc projects, as needed. Assist with audit requests related to the accounts payable function Ensure compliance with internal control procedures, company policies, and relevant regulatory requirements. Assist in internal and external audits by providing necessary documentation and explanations related to accounts payable processes. Payments and Disbursements: Prepare and process payments, including checks, electronic transfers, and wire transfers. Ensure accurate and timely disbursements to vendors, employees, and other payees. Coordinate with Treasury or Finance team for cash flow management and funding requirements. Requirements:- 8+ years experience in MNC or Large Organisation Earlier experience in AP - India & global environment Experience in Accounting Software - SAP or Others Experience in Concur & Corporate Credit card Programme Excellent Problem solving skills & must be detailed oriented and accuracy maintained Ability to work independently as a part of team Ability to complete work on schedule and meet Organizational goals Strong communication skills (written & verbal)

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3.0 - 6.0 years

3 - 7 Lacs

Hyderabad

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We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/ERP experience to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices. Responsibilities Experience in creating macros, VBA scripts and automation of reports/tools. Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment Eloquent and demonstrate basic Accounts payable process concepts – 3 way match, PO, NON PO, GRN etc., Experience in PO, non-PO and Utilities Invoice processing Experience in SAP for processing Responsible for meeting the process SLA’s, knowledge management Ability to post adjustment entries on refunds and rejected payments. Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. Maintain a tracker of the exceptions and ensure Invoices / queries are balanced taking based on the exception tracker. Maintain exception logs for process related exception as and when they occur for knowledge retention. Independently perform transactional tasks which support the compliance, planning and execution of assigned processes. Follow up with requisitions (via calls/ emails or tickets) to solve hold invoice as per the AP guideline. Make sure the internal compliance policy and guideline established by the management on their daily operational activities. Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines. 2+ years experience in MNC or Large Organisation Earlier experience in AP - India & global environment Experience in Accounting Software - SAP or Others Excellent Problem solving skills & must be detailed oriented and accuracy maintained Ability to work independently as a part of team Ability to complete work on schedule and meet Organizational goals Strong communication skills (written & verbal)

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3.0 - 5.0 years

3 - 5 Lacs

Mumbai Suburban

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Job Title/Description: Associate MPD Process AMA PHC, BB Duration: 1 year in the beginning [ basis business need & performance may be continued further] Required Qualification & experience: M. pharm. Pharmaceutics Location: GOA, Mumbai Note: Third Party Payroll Job - Ashkom Media India Pvt LTD. Required Skills: Work Experience: 3 - 5 years in pharmaceutical Formulation development + Technology Transfer. Formulation development + stability study management Roles: To assist in making QC Soft entries for report generation of various stability results compilations, Raw material samples co-ordination, protocol, report review To support to MPD Process/ADL technical team in making batch records & other MPD Technical documentation To support in indent, receive of raw material and analysis at MPD Goa lab. To support MPD - Process Team in Enovia Technical specification data management To assist in reviewing of various technical documents (e.g. PV Protocol- Reports, TT, MFR) of which draft is shared by respective project leader of MPD To assist the team in raising purchase request in Coupa software. To participate in other tasks i.e. Office administrative task assigned by MPD-GO Mumbai 8) To Help MPD Process technical team members in Change control management, Department SOP review, issuance management Responsibilities To raise Change control in Veeva GTRAQ QA system for MPD depts. in scope CCPs. Scope- CCPS to be raised for MPD teams located at different locations PAN India) To maintain track of on-going/work in progress CCPs /closer of change controls To keep track of timely completion of action items (In scope- CCPs raised by MPD )& to maintain action log of work completed/ongoing & pending action items. Support to MPD Process/ADL technical team in making batch records & other MPD documentation. QC Soft entries for report generation of various stability, Raw material samples, protocol printing. Supporting MPD/ADL Team at Goa (through email & Team space, common folders) for Sending samples for outside testing with proper documentation To participate in other tasks assigned by MPD- team members e.g., TT document review Supplier qualification technical document review, To liaison with RM suppliers for receipt of material qualification document, safety document & its review. Warm Regards, ______________________________________ "Your Manpower Managers" Varun Shrivas Executive - TA | HR ASHKOM MEDIA INDIA PVT. LTD. (An ISO 9001:2015 Certified Company) "Ashkom House" Dk -2/6 , Danish Kunj, Kolar Road Bhopal Pin code - 462042 Madhya Pradesh Mobile : +91-6262600059 / 8989271488 Website: www.ashkom.com

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Exploring Process Jobs in India

The process job market in India is thriving, with a high demand for professionals who can streamline and improve business operations. Process roles encompass a wide range of responsibilities, including process improvement, quality assurance, project management, and more. Job seekers looking to enter this field will find ample opportunities for growth and development in India.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi/NCR
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for process professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in process roles may involve starting as a Process Associate or Analyst, moving on to roles such as Process Specialist, Process Manager, and eventually reaching positions like Process Improvement Lead or Operations Manager.

Related Skills

In addition to expertise in process management, professionals in this field are often expected to have skills in data analysis, project management, problem-solving, and communication.

Interview Questions

  • What is your experience with process mapping? (basic)
  • How do you ensure compliance with industry regulations in process management? (medium)
  • Can you give an example of a successful process improvement project you led? (advanced)
  • How do you prioritize tasks in a fast-paced environment? (basic)
  • What software tools do you use for process documentation and analysis? (medium)
  • How do you handle resistance to change during process implementation? (medium)
  • Explain the difference between Six Sigma and Lean methodologies. (advanced)
  • How do you measure the success of a process improvement initiative? (medium)
  • Can you walk us through your approach to creating a process flowchart? (basic)
  • How do you stay updated on industry trends in process management? (basic)
  • Describe a time when you had to resolve a conflict within a process team. (medium)
  • What is your experience with continuous improvement methodologies? (medium)
  • How do you ensure that a process is scalable as the business grows? (advanced)
  • What role do key performance indicators (KPIs) play in process management? (basic)
  • How do you handle feedback from stakeholders during a process redesign? (medium)
  • Describe a time when you had to prioritize multiple process improvement projects. (medium)
  • What is your experience with process automation tools? (medium)
  • How do you ensure that a process is aligned with the organization's strategic goals? (advanced)
  • Can you give an example of a process failure you encountered and how you addressed it? (advanced)
  • How do you approach training and development for process team members? (medium)
  • What is your experience with change management in process initiatives? (medium)
  • How do you ensure data integrity in process documentation and analysis? (medium)
  • Describe a time when you had to meet a tight deadline for a process improvement project. (basic)
  • How do you handle conflicting priorities in process management? (medium)
  • What motivates you to excel in process roles? (basic)

Closing Remark

As you prepare for interviews and explore opportunities in the process job market in India, remember to showcase your skills, experience, and passion for continuous improvement. With the right preparation and confidence, you can land a rewarding career in this dynamic field. Best of luck in your job search!

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