701 Process Jobs - Page 6

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

What we’re looking for A highly skilled, organised, and proactive Executive/Office Assistant to provide essential support to India center head and India leadership team in ensuring smooth day-to-day administrative operations and making SurveyMonkey’s Bengaluru office a vibrant workplace. Someone who is passionate about providing administrative support to the India centre head, managing their calendar, handling confidential communications, preparing presentations, coordinating travel arrangements, and acting as a primary point of contact for internal and external stakeholders, ensuring seamless operations and efficient use of the leadership team’s time while maintaining strict confidentiality. What you’ll be working on Provide administrative support to executives and India leaders. Manage calendars, schedule meetings, meeting minutes, and coordinate travel arrangements. Prepare, proofread, and edit correspondence, reports, presentations, and other documents. Handle confidential and sensitive information with discretion and professionalism. Organize and maintain physical and electronic filing systems. Coordinate daily meals and snacks services in the office. Plan and coordinate events, meetings, and conference calls, including logistics and materials. Track and manage departmental budgets, expenses, and purchase orders. Serve as a liaison between departments and external stakeholders. Act as first point of contact for all external clients and vendors visits Assist with onboarding and training of new administrative staff as needed. Handle postal mailing and deliveries Perform other administrative duties as assigned. We’d love to hear from people with Minimum 8 years prior administrative and/or office management experience Excellent verbal and written communication abilities Proficient with Microsoft Office and Google Office Suite Proven project management and prioritization skills Self-motivated and trustworthy, able to work with minimal supervision Strong attention to detail Excellent organizational skills Strong client-facing, interpersonal communication skills Team player; always open to helping colleagues Associate degree; Bachelor’s degree preferred Familiarity with Kannada language preferred Familiarity with basic accounting processes preferred SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week. #LI - Hybrid

1. Operations Work towards making of durable concrete and aim to facilitate good construction practices Monitor technical cell functions and conduct tests on concrete and fine aggregates Ensure workability by maintaining a flow of tests, ensure tests are conducted on hardened concrete for assessing compressive cube strength Conduct non-destructive test on concrete rebound hammer test; select cement types considering project requirement Provide comprehensive trainings to site engineers, contractors, masons, and customers on cement and concrete Conduct technical seminars for architects and engineers Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Recommend training as required for teams development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

Job Requirement: Hands-on experience in finance transformation projects. Good working knowledge of product control/finance control. Able to do financial data analysis. Proficiency in advanced MS Excel. A cademic and professional qualifications: CA / MBA - Finance

Job Summary Join our dynamic team as a Senior Process Executive in the B&L domain where you will leverage your expertise in Fixed Asset. This work-from-office position requires proficiency in MS Excel and strong English communication skills with night shift availability. Responsibilities Manage end-to-end Fixed Asset processes to ensure timely and accurate payments. Utilize MS Excel to analyze financial data and generate insightful reports. Collaborate with cross-functional teams to streamline Procure to Pay processes. Ensure compliance with financial regulations and company policies. Provide support in journal entries, Accrual and Deferrals. Implement process improvements to enhance operational efficiency. Monitor key performance indicators to assess process effectiveness. Coordinate with stakeholders to align procurement strategies with business goals. Maintain accurate records and documentation for audit purposes. Assist in the development of training materials for team members. Contribute to the continuous improvement of financial systems and tools. Support the finance team in month-end and year-end closing activities. Qualifications Demonstrate proficiency in Fixed Asset processes. Exhibit strong analytical skills with advanced MS Excel capabilities. Possess excellent communication skills in English both written and spoken. Have a solid understanding of Procure to Pay processes including Procurement and Accounts Payable. Show attention to detail and a commitment to accuracy in financial operations. Display the ability to work independently in a remote work environment. Bring a proactive approach to problem-solving and process optimization.

Understand from Marketing and R & D teams about the project deliverables and accordingly translate process design into process equipment and project plan. Guide the R&D team about the changes desired in the process. Process & Project Experience must. Required Candidate profile The candidate must have strong English communication, please do not compromise on this. The candidate should have team-handling experience. No job hopping or frequent job changes.

Job Summary Join our dynamic team as a Specialist in Accounts Receivable where you will play a crucial role in managing and optimizing our Order to Cash processes. With a focus on accuracy and efficiency you will utilize your expertise in MS PowerPoint and MS Excel to ensure seamless financial operations. This hybrid role offers a balance of remote and office work providing flexibility and growth opportunities. Responsibilities Manage the end-to-end accounts receivable process ensuring timely and accurate invoicing and collections. Utilize MS Excel to analyze financial data and generate insightful reports that drive decision-making. Collaborate with cross-functional teams to streamline Order to Cash processes and enhance operational efficiency. Provide exceptional customer service by addressing client inquiries and resolving billing discrepancies promptly. Develop and maintain strong relationships with clients to ensure timely payments and minimize outstanding balances. Implement best practices in accounts receivable management to optimize cash flow and reduce days sales outstanding. Conduct regular account reconciliations to ensure accuracy and compliance with company policies. Prepare and present financial reports using MS PowerPoint to communicate key metrics and performance indicators. Support the finance team in month-end closing activities and assist in the preparation of financial statements. Monitor and report on accounts receivable aging identifying potential risks and recommending corrective actions. Ensure compliance with all relevant regulations and internal controls in the accounts receivable process. Participate in process improvement initiatives to enhance the efficiency and effectiveness of financial operations. Stay updated on industry trends and best practices in accounts receivable management to drive continuous improvement. Qualifications Possess a strong proficiency in MS PowerPoint and MS Excel enabling effective data analysis and presentation. Demonstrate expertise in Order to Cash processes with a focus on accounts receivable management. Exhibit excellent communication skills in English both written and spoken to interact effectively with clients and colleagues. Have a background in Finance & Accounting which is considered a valuable asset. Show a proactive approach to problem-solving and a keen attention to detail. Display the ability to work independently in a hybrid work model balancing remote and in-office responsibilities.

Job Summary The TM-Accounting role involves overseeing the Record to Report process within the accounting domain. The candidate will utilize their expertise in MS Excel and MS Powerpoint to streamline financial reporting and analysis. This hybrid position requires a strong command of English for effective communication and collaboration during day shifts. The role contributes significantly to the companys financial integrity and decision-making processes. Responsibilities Oversee the Record to Report process ensuring accurate and timely financial reporting. Utilize MS Excel to analyze complex financial data and generate insightful reports. Employ MS Powerpoint to create compelling presentations that communicate financial findings to stakeholders. Collaborate with cross-functional teams to enhance the efficiency of accounting operations. Implement best practices in accounting to maintain compliance with regulatory standards. Monitor financial transactions and ensure they are recorded accurately in the system. Provide support in the preparation of monthly quarterly and annual financial statements. Assist in the development and implementation of accounting policies and procedures. Conduct variance analysis to identify discrepancies and recommend corrective actions. Facilitate audits by providing necessary documentation and explanations to auditors. Drive continuous improvement initiatives within the accounting department. Support budgeting and forecasting activities to aid strategic planning. Ensure data integrity and confidentiality in all financial processes. Qualifications Possess extensive experience in Record to Report accounting processes. Demonstrate proficiency in MS Excel for data analysis and reporting. Exhibit strong skills in MS Powerpoint for effective presentation creation. Have a solid understanding of finance and accounting principles. Show capability in managing complex financial transactions and reconciliations. Display excellent communication skills in English for collaboration and reporting. Bring a detail-oriented approach to ensure accuracy in financial documentation.

Job Summary The TL-Procurement role is crucial for managing and optimizing procurement processes within the organization. With a focus on Procure to Pay the candidate will leverage their expertise in MS Powerpoint and MS Excel to enhance efficiency and accuracy. The role requires a hybrid work model with day shifts ensuring seamless operations without the need for travel. Responsibilities Oversee procurement activities to ensure alignment with organizational goals and strategies. Implement efficient Procure to Pay processes to streamline operations and reduce costs. Utilize MS Powerpoint and MS Excel to create detailed reports and presentations that support decision-making. Collaborate with cross-functional teams to integrate procurement strategies with overall business objectives. Monitor supplier performance and negotiate contracts to secure favorable terms and conditions. Ensure compliance with procurement policies and regulations to maintain ethical standards. Analyze market trends to identify opportunities for cost savings and process improvements. Provide guidance and support to junior team members to foster a collaborative work environment. Develop and maintain strong relationships with vendors to ensure reliable supply chains. Facilitate communication between procurement and finance teams to ensure accurate financial reporting. Lead initiatives to enhance procurement processes through technology and innovation. Evaluate procurement systems and recommend improvements to enhance efficiency. Support the organizations sustainability goals by promoting environmentally friendly procurement practices. Qualifications Demonstrate proficiency in MS Powerpoint and MS Excel to handle complex data and presentations effectively. Possess extensive experience in Procure to Pay processes to drive procurement excellence. Exhibit strong analytical skills to assess procurement strategies and market conditions. Have a solid understanding of Finance & Accounting to integrate procurement with financial planning. Show excellent communication skills in English to interact with stakeholders and vendors. Display a proactive approach to problem-solving and process optimization. Bring a minimum of 8 years of relevant experience to contribute effectively to the team.

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call ruth@9590520040 call hr kavya@7849020010 kavya@7849020010 anusha@7815982900 suman@7848820047 ruth@9590520040

Role & responsibilities Manage and delivering the Project including conceptual, basic engineering, detailed design, engineering, procurement and execution on-time, within scope and within budget Overall direction, coordination, implementation, execution, control and completion of specific project ensuring consistency with company strategy, commitments and goals. Defining projects scope, finalizing deliverables and timelines, planning on business readiness and communication strategy, and identifying suitable vendors/contractors for respective engineering discipline Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team. Identify engineering problems and ensure solutions are implemented Coordinate with internal departments like Mechanical, Electrical, boiler and utility for ongoing project designing, execution and work progress. Coordinate with purchase department for technical specification approval, dispatch schedule, quality related issue for al project related purchases. Arranging visit at vendor site for inspection of Equipment. Coordinate with Civil dept. for layout and execution, support to building designing team with review the work progress. Coordinate with R&D dept. for New project Developing specifications for the project's needed equipment type, material of construction, capacities, operating and design parameters, chemicals properties. Coordinate with safety department & actively participate in HAZOP, Fire hydrant system design, root cause analysis of safety incidents. Coordinate with vendor for technical issues, drawing approvals, required changes and dispatch scheduling. Managing projects through all phases of the project life cycle, i.e., requirements, alternative analysis, engineering, design, fabrication, testing, and implementation planning with the help of the team reporting into you. Planning for receipt of machinery and equipment to deliver. Delivering commissioned plant which is ready for operations and obtaining formal acceptance of final deliverables Selecting, training, and developing plant supervisory, technical, and administrative staff. Conducting employee performance reviews and fostering a well-trained and motivated staff Review all major technical challenges faced in the project with the Management team and make suggestions accordingly Prerequisites: Overall experience in executing chemical manufacturing projects, preferably in specialty chemicals manufacturing Must have experience of managing end to end project lifecycle and capex Should have high focus on safety, legal, compliance requirement to ensure that company and external Health and Safety and building regulations are adhered to throughout the project duration. You should have high commercial and engineering acumen to control costs, to set budgets and to manage delivery of work to required standards. Experience and sound understanding of technical design concepts and calculations related to piping, major equipment, utility etc. Working experience as project head or equivalent Strong business acumen, interpersonal managerial and team management skills The Candidate should be open to relocate with family nearby Kurkumbh, Daund, Baramati or Pune

to ensure a Key Responsibilities: Production Supervision Oversee daily operations of the injection molding and assembly lines. Ensure that production targets and schedules are met on time. Monitor and control the production process, ensuring smooth workflow and minimal downtime. Troubleshoot and resolve any production issues related to machines, tools, or materials. Team Management Lead, train, and motivate a team of operators and technicians in the department. Ensure that workers follow proper safety procedures and maintain discipline on the shop floor. Monitor employee performance and implement corrective actions when necessary. Quality Control Ensure that products meet the required quality standards and specifications. Conduct regular inspections and audits of the molding and assembly processes. Implement corrective and preventive actions when deviations are found. Machine and Equipment Maintenance Oversee routine maintenance and calibration of injection molding machines and assembly equipment. Work closely with the maintenance team to ensure machinery uptime and proper functioning. Inventory and Materials Management Coordinate with the inventory team to ensure timely availability of raw materials and components. Monitor the consumption of materials and ensure efficient usage to minimize waste. Health & Safety Compliance Enforce safety regulations and ensure the team follows safety protocols. Identify potential hazards and take preventive actions to minimize risk. Ensure compliance with environmental, health, and safety (EHS) guidelines. Reporting and Documentation Maintain production reports, including output, downtime, quality issues, and employee attendance. Report progress and issues to the Production Manager. Prepare reports on performance, safety, and quality for management review.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

As the Process and Chemical Pre-Sales Lead, you will be responsible for leading the pre-sales process for process and chemical manufacturing opportunities. This includes developing solutions, creating proposals, and delivering presentations to clients. Your role will involve collaborating with sales, engineering, and product teams to understand customer requirements and design customized solutions to address their manufacturing challenges. Furthermore, you will conduct market research and analysis to identify new business opportunities and stay up-to-date with industry trends. Building and nurturing relationships with key stakeholders and decision-makers within target accounts will be essential. Leading and guiding a team of pre-sales professionals to ensure the successful execution of pre-sales activities will also fall under your responsibilities. Your 17+ years of experience in a pre-sales or technical sales role within the process and chemical manufacturing industry will be invaluable. A strong technical background and a deep understanding of process and chemical manufacturing technologies and solutions are required. You must have a proven track record of successfully leading pre-sales efforts and winning new business in this sector. Excellent communication and presentation skills are essential for effectively conveying technical concepts to diverse audiences. Additionally, strong leadership and team management skills are crucial as you will be mentoring a team of pre-sales professionals. You should be comfortable working both independently and collaboratively in a fast-paced, dynamic environment. Flexibility to travel as needed to meet clients and attend industry events is expected. Your educational qualifications should include a Bachelor's or Master's degree in Chemical Engineering, Process Engineering, or a related field. Exposure to the global market, particularly in the USA and Canada, will be beneficial for this role.,

You should have 1-2 years of experience in the RFQ (Design Department) at Halol. A BE in Mechanical is the required qualification for this role. Your responsibilities will include ensuring timely delivery of engineering deliverables for RFQ, checking process manufacturing feasibility, troubleshooting shop floor problems, preparing costing BOM and manufacturing BOM, creating DXFs, Snap BOM, 3D modeling, 2D drafting, editing PDF drawings, and preparing consolidated procurement item lists in RFQ. It is essential to follow the RFQ process flow and data management mechanism diligently, attend training sessions for skill enhancement, and prepare deliverables for process and drawing change management, as well as for tooling, transport, and packing. Strong knowledge of manufacturing processes, welding, mechanical joining, surface treatment, drawing reading, and CAD software (preferably Solid Edge and AutoCAD) is required. Effective internal communication and reporting to the Team Leader and RFQ In charge are crucial aspects of this role.,

As a valued member of Oracle Corporation, you will be part of a global organization dedicated to providing the most complete, open, and integrated business software and hardware systems to over 370,000 customers worldwide. Our product strategy focuses on delivering flexibility and choice to our customers, offering a complete technology stack that integrates seamlessly to provide a cohesive and efficient IT infrastructure solution. Oracle Utilities, a key division within Oracle Corporation, specializes in delivering software applications tailored to the unique needs of utility companies. By leveraging our industry-specific customer care and billing, network management, work and asset management, and other applications, our customers can achieve competitive advantages, operational excellence, and lower total cost of ownership. Our software solutions enable utility companies to adapt to market deregulation, meet customer demands, and uphold environmental conservation commitments. Joining the Oracle Utilities Global Delivery Consulting group at our India Delivery Center, you will collaborate with regional consulting centers to provide high-performance utility solutions that enhance our customers" competitiveness. We follow institutionalized methodologies in an offshore environment, fostering the development of world-class talent through mature standards and processes. As part of our ongoing commitment to excellence, we continuously seek to recruit and develop top technical talent to further improve our core delivery value proposition. To excel in this role, we are seeking individuals with a minimum of 2 to 16 years of experience, preferably based in Hyderabad. You should possess strong functional expertise in one or more Oracle Utilities products such as CC&B, CCS, C2M, MDM, NMS, MWM, or any OUAF-based product/project implementations. Hands-on experience in test planning, test execution of Oracle Utilities applications, and skills in test automation are essential. Additionally, expertise in Oracle Utilities product-based project implementation standards, processes, and methodologies will be highly valued in this role.,

As a Dimensional Management Engineer at Ather, you will be responsible for defining vehicle-level datum and location strategies for all parts, ensuring alignment with design requirements and manufacturing constraints. Your role will involve performing tolerance stack-up analysis to identify fit and finish issues early in the design process, refining part designs and assembly processes based on analysis results, and defining optimal assembly sequences for achieving high-quality outcomes. You will collaborate with the design team to ensure that 2D drawings and 3D models reflect necessary tolerances and assembly requirements, as well as define fixture requirements for the assembly process. Additionally, you will support the manufacturing team in resolving fit and finish issues, conduct root cause analysis for deviations, and work closely with cross-functional teams to ensure project alignment and execution. In terms of domain skills, you are expected to have a deep understanding of 2-wheeler vehicle architectures and subsystems, knowledge of electric 2-wheeler mechanical layouts, and expertise in dimensional engineering approach and problem-solving. Your functional skills should include proficiency in tools like vis VSA software, Ug Nx, Teamcenter, GDnT, tolerance stack-up, PMI, and MBD, as well as knowledge of plastic and sheet metal parts manufacturing processes, new product development stages, Python programming, and process automation. To qualify for this role, you should hold a B.E. / B.Tech. in Mechanical Engineering from a reputable institute, with 7 to 9 years of overall experience in the 2W / 4W industry. Specifically, you should have a minimum of 5-7 years of experience in Dimensional Management / DVA with a solid foundation in the manufacturing process of mechanical components.,

The position of Director in the Medical Coding Operations department based in Hyderabad, requires you to work from the office and will involve the following responsibilities: You will be responsible for Operations and Performance Management, Migrations / Setup of start-up projects, Planning & Budgeting revenues and controls, Client Relationship Management, Process and people related change management, and Farming within existing engagements. Your key responsibilities will include Handling P&L Management, Service Delivery, Client Relationship, and Internal Stakeholder Management. You will be heading the offshore Service delivery of Multi-speciality Coding, implementing programs to ensure business plan attainment for growth and profit, providing directions and structure for operating units, and designing, setting up, and managing a process excellence/quality framework to ensure high-quality work from coders. Additionally, you will work with delivery and training functions to create feedback loops from quality assessment to training and operations management. You will implement improved processes and management methods for higher ROI and workflow optimization, provide mentoring and guidance to subordinates and other employees, manage multiple accounts, and oversee end-to-end program management covering multiple work streams. Your role will involve facilitating process re-engineering and improvements to enhance customer engagement, generating new prospects for the organization to showcase capabilities, ensuring attrition control & job enrichment at process levels. The ideal candidate for this role should have 15+ years of experience in Medical Coding with the current role as a Senior manager or Above, or equivalent to managing operations team of medical coding. Experience in handling outpatient Coding / Inpatient Coding team is a must. The educational requirement is Any Graduate or Life Science Graduate. If you are interested in this opportunity, please share your profile on anandi.bandekar@gebbs.com.,

Hiring For Bhavnagar Location in Chemical Company for Following Department: Instrument Engineer Process Engineer Environment Engineer Shift Incharge HR Executive Send CV on sdpbharuch@gmail.com with Subject: Bhavnagar Free Job Share with Friends Required Candidate profile Share Job with Your Friends & Colleagues!! Follow our WhatsApp Channel: https://whatsapp.com/channel/0029VaDwTZoHgZWddec9BL0y Best Job Placement Consultancy in Gujarat 7600033423

Walk-in Interview | Bigbasket Voice Process (Call Support) | Bangalore Note: Only Male candidates are eligible to apply Work from Home Option After 3 Months Interview Date: Thursday, 17th July 2025 Interview Location: Jayanagar 4th Block, Bangalore Company: Bigbasket Job Location: Tin Factory, Bangalore Role: Customer Support Executive (Voice Process) Job Highlights: Voice Process (Inbound/Outbound Customer Calls) 6 Days Working | 1 Rotational Off Salary: 17,000 20,000 In-Hand + Incentives Work from Home option after 3 months No Cab Facility Language Requirement: Excellent spoken English & Hindi or English & Kannada is mandatory Male Candidates: Between 6:00 Am to 12:00 Am (midnight) (Any 9-hour shift) Key Responsibilities: Handle customer calls professionally, providing prompt and accurate assistance. Troubleshoot customer issues related to orders, services, and delivery. Maintain call records and update CRM systems accurately. Escalate complex or unresolved calls to the appropriate team. Meet individual performance metrics and quality benchmarks. Candidate Requirements: Education: 10+2 / Graduate / Post Graduate Communication: Strong spoken English with a clear and professional tone Problem-solving: Ability to think quickly and resolve issues over the phone Personality: Positive attitude, patience, and a customer-first approach Age Limit: Up to 32 years Important Note: It is mandatory to call before attending the interview for document checklist, interview briefing, and other essential details. Contact: Falak (HR Lead) Phone: 9844278670

Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes: 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Outputs Expected: Resolution/Response: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB: Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management: Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments: We are hiring an Observability Engineer to architect, implement, and maintain enterprise-grade monitoring solutions. You will enhance visibility into system performance, application health, and security events. Key Responsibilities: - Build and manage observability frameworks using LogicMonitor, ServiceNow, BigPanda, NiFi - Implement log analytics via Azure Log Analytics and Azure Sentinel - Design observability dashboards using KQL, Splunk, and Grafana suites (Alloy, Beyla, K6, Loki, Thanos, Tempo) - Manage infrastructure observability for AKS deployments - Automate observability workflows using GitHub, PowerShell, and API Management - Collaborate with DevOps and platform teams to build end-to-end visibility Core Skills: - LogicMonitor, ServiceNow, BigPanda, NiFi - Azure Log Analytics, Azure Sentinel, KQL - Grafana suite (Alloy, Beyla, etc.), Splunk - AKS, Data Pipelines, GitHub - PowerShell, API Management Preferred Skills: - Working knowledge of Cribl - Exposure to distributed tracing and advanced metrics Soft Skills & Expectations: - Cross-team collaboration and problem-solving mindset - Self-starter and fast learner of emerging observability tools Required Skills big panda,Azure Automation,Azure

Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Automation position description: What does a successful Senior z/OS Systems Architect do at Fiserv? You will be responsible for designing and implementing automated solutions in the z/OS environment, supporting opportunities coming from customer requests or proactively through internal partnerships. As a senior architect, your focus will be to partner with internal teams to look at how the work is being done and provide recommendations, design and solutions through seamless automation efforts. What you will do: - Utilize REXX, TSO, ISPF, DB2, batch JCL etc. to create interactive utilities and perform batch processing - Support existing in-house solutions that the team has implemented over the years. - Provide customer support for vendor provided applications, like JCK, Infoman, etc. - Perform Proof of Concept exercises for potential vendor provided applications - Seek opportunities to help other Fiserv associates and departments, by finding processes and tasks that can benefit by automation - Respond to customer requests as received - Work with customers to gain an understanding of their requirements, develop a proposed solution, and build the agreed upon utility or batch process What you will need to have: - 12+ years of experience with z/OS, in BMC Mainview Autooperator/CSM, Broadcom's OPS/MVS, TSO, ISPF, Microsoft Office products - 8+ years of experience with REXX, TSO commands, ISPF Dialog Tag Language, DB2, JCL, and SAS/WPS - 8+ years of experience with CA7, Control-M, Endevor, IDz, ADDI - 5+ years of experience in global MVS system architecture and scalability - Bachelor's degree in computer science, or an equivalent combination of education, military, and work experience What would be great to have: - Working knowledge of z/VM and IBM z Virtualization, and OMVS segment/ z/OS UNIX shell - Visual Studio and Mainframe DevOps tools and concepts - Ansible, Linux, CI/CD architecture and methodology, Ansible, Kubernetes, containerization - Repository experience using GitLab and scripting experience with Shell or Python - Experience leading project teams, preferably on large scale modernization projects Required Skills Database,Jcl,Tso,Rexx