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5 - 9 years
6 - 9 Lacs
Mumbai
Work from Office
Role & responsibilities Ensure that the review of every active collection agency location is conducted once in every 2 months across the locations under your purview. Ensure that the review is comprehensive covering every aspect of outsourcing risk, internal process controls, key deliverables & initiatives like call recording, unauthorized usage of field executives, etc. Ensure that the TAT and accuracy of reports published are meeting the standards. Ensure that the exceptions are highlighted and closed with the stake holders for corrective actions Ensure that the actionables against the lapses identified are proposed as per the approved matrix. Look for opportunity for constant process improvement, in line with recent observations (internal audit/process reviews) to ensure non-occurrence of such lapses Responsible for reverting to audit exceptions highlighted, coordinating with all stake holders to collate feedback and revert to the audit team. Any revert to be consulted with the RPM before reverting. Ensure an eye for details for every reviews done, thereby ensuring exceptions identified correctly and highlighted.
Posted 2 months ago
0 - 2 years
1 - 2 Lacs
Vapi, Dadra and Nagar Haveli, Daman & Diu
Work from Office
Post: Production Supervisor Education : Diploma in Mechanical Experience: - Freshers to 2Yrs Salary: - Upto 2.5 Lacs PA Location:- Silvassa Gender : - Male candidates preferred Only Interested candidate Call on +91 9157895300 Required Candidate profile Thanks Ms. Priyanka +91 9157895300 (Call & Whatsapp) hr@creativehr.in Creative HR Services
Posted 2 months ago
5 - 10 years
11 - 16 Lacs
Chennai, Mumbai
Work from Office
Job Duties: We are looking for a talented and experienced Python developer with exposure to Capital Market domain for one of our Global Investment Banking Clients • Work within an Agile team, writing requirements and specifications, developing strategic transaction reporting platform and maintaining existing code for the reporting technology team. • Primary task would be to help the design and enhance the transaction reporting platform, right from design to development and testing. • Coordinate with front office, technology, and regulatory teams to understand the requirements • Responsible for supporting modern agile software development methods; including educating & mentoring less experienced OOP team members. • Help in Document outlining the functional and non-functional requirements of the software, aligned with the client's needs and objectives, help in architecture design. Skills: • Excellent hands-on application development experience on Python and OOPs is mandatory • Understanding of capital markets; Knowledge of transaction reporting and related regulations like EMIR, MiFIR, SFTR, CAT, etc is a plus • Excellent Analytical skills • Strong knowledge of AMPS and similar messaging protocols • Experience working on different analytical tools is desirable • Experience on participating in end-to-end development lifecycle in a rigorous test driven software development environment, knowledge of BDD, TDD is added advantage • Experience of Agile software development process is desirable • Experience on developing and delivering scalable applications • Excellent communication skills Very desirable • Follows clean code principles • Fluency in the Python standard libraries • Experienced in test-driven development/BDD • Experience with RDBMS, ORM • Experience with CQRS and related interface standards of REST/HAL • Experience with MQSeries/AMQ/AMPS or similar event oriented technology • Understanding concepts of event sourcing and the alternatives • NoSQL/Document Oriented databases – Cassandra, MongoDB • Highly Available/Scalable Search – Elasticsearch • Knowledge of a large bank enterprise standards • Knowledge of a large bank application landscape • Knowledge of realtime transaction platform • Knowledge of regulations MiFID, EMIR, SFTR, CFTC, TRACE, CAT • Knowledge of data modelling including internal and industry initiatives such as FpML and CDM • Knowledge of derivatives in general and trade lifecycle
Posted 2 months ago
10 - 15 years
14 - 19 Lacs
Chennai, Mumbai
Work from Office
Job Duties: We are looking for individuals to engage in solution design and development spanning transaction reporting. The successful candidate will work with data modelers, BA and developers in foundation design and engineering of the component architecture. This role would invariably suit an experienced software engineer with an interest in abstracting domain components and engineering system interfaces for data processing orchestration and user tool workflow management.Work within an Agile team, writing requirements and specifications, developing strategic transaction reporting platform and maintaining existing code for the reporting technology team. Work with the central architect / design group to build strategic architecture for transaction reporting and assist with design principles and ideas; Primary task would be to help the bank design and enhance the transaction reporting platform, right from design to development, testing and documentation including training materials. Help improve the data infrastructure including quality, governance and controls for an enhanced transaction reporting process along with audit trail, data lineage and other BCBS239 principles Coordinate with front office, technology, and regulatory teams to understand the requirements Responsible for supporting modern agile software development methods; including educating & mentoring less experienced OOP team members. Experience of working with enterprise design requirements preferably at a large investment bank We are looking for individuals to engage in solution design and development spanning transaction reporting. The successful candidate will work with data modelers, BA and developers in foundation design and engineering of the component architecture. This role would invariably suit an experienced software engineer with an interest in abstracting domain components and engineering system interfaces for data processing orchestration and user tool workflow management.Work within an Agile team, writing requirements and specifications, developing strategic transaction reporting platform and maintaining existing code for the reporting technology team. Work with the central architect / design group to build strategic architecture for transaction reporting and assist with design principles and ideas; Primary task would be to help the bank design and enhance the transaction reporting platform, right from design to development, testing and documentation including training materials. Help improve the data infrastructure including quality, governance and controls for an enhanced transaction reporting process along with audit trail, data lineage and other BCBS239 principles Coordinate with front office, technology, and regulatory teams to understand the requirements Responsible for supporting modern agile software development methods; including educating & mentoring less experienced OOP team members. Experience of working with enterprise design requirements preferably at a large investment bank Skills: Excellent hands-on application development experience on Python Understanding of capital markets; Knowledge of transaction reporting and related regulations like EMIR, MiFIR, SFTR, CAT, etc is a must along with understanding of asset classes like derivatives, repos, etc. Excellent Analytical skills Strong knowledge of AMPS and similar messaging protocols Experience working on different analytical tools is desirable Experience on participating in end-to-end development lifecycle in a rigorous test driven software development environment; Knowledge of BDD, TDD is a must Experience of Agile software development process is desirable Experience on developing and delivering scalable applications Excellent communication skills Able to lead a large team of developers and provide guidance from best practice perspective Working and coordination with multifarious client teams like business, tech, regulatory reporting, FO, etc. Very desirable Follows clean code principles and OOPs Experience of Agile methods Fluency in the Python standard libraries Experienced in test-driven development/BDD Experience with RDBMS, ORM Experience with CQRS and related interface standards of REST/HAL Experience with MQSeries/AMQ/AMPS or similar event oriented technology Understanding concepts of event sourcing and the alternatives NoSQL/Document Oriented databases – Cassandra, MongoDB Highly Available/Scalable Search – Elasticsearch Knowledge of a large bank enterprise standards Knowledge of a large bank application landscape Knowledge of realtime transaction platform Knowledge of regulations MiFID, EMIR, SFTR, CFTC, TRACE, CAT Knowledge of data modelling including internal and industry initiatives such as FpML and CDM Knowledge of derivatives in general and trade lifecycle
Posted 2 months ago
8 - 13 years
7 - 11 Lacs
Delhi NCR, Bengaluru, Kolkata
Work from Office
Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives
Posted 2 months ago
2 - 5 years
3 - 4 Lacs
Bengaluru
Work from Office
We are looking to hire a self-motivated candidate who can play a critical role in leading, developing, and implementing long-term strategies that focus on category-led strategic sourcing, effective contracting, and the end-to-end procure-to-pay process. He is to provide high-quality service/Material delivery to ensure all operating units can efficiently procure and obtain the best value for the goods and services needed to support their operations. Also, coordination with multiple functional areas will be imperative, including, lab team, Accounts and Finance, Compliance, Administration, Information Technology, Information Security, Legal, etc. Roles and Responsibilities **Job Title: Inventory Executive** **Roles and Responsibilities:** 1. **Inventory Management:** - Sourcing materials, goods, products, and services pertaining to lab and negotiating the best/ most cost-effective contracts and deals. - Creation of purchase requisition after vetting the requirement and negotiation with preferable supplier - Coordinating with the supplier for timely delivery and following up on delays or orders that have been rescheduled - Monitor and manage inventory levels to ensure optimal stock availability. - Conduct regular inventory audits and reconciliations to identify discrepancies and maintain accuracy. - Develop and implement inventory control procedures to minimize losses and improve efficiency. 2. **Stock Monitoring:** - Track the movement of goods in and out of the warehouse or storage area. - Utilize inventory management software to maintain up-to-date records of stock levels and movements. 3. **Order Processing:** - Oversee the processing of purchase orders and ensure timely receipt of goods. - Coordinate with suppliers and vendors to ensure compliance with ordering schedules and delivery deadlines. 4. **Forecasting and Planning:** - Analyze sales trends and historical data to forecast future inventory needs. - Collaborate with other departments (e.g., sales, procurement, lab) to align inventory strategies with business goals. 5. **Reporting:** - Prepare and present regular reports on inventory status, turnover rates, and stock valuations to management. - Identify actionable insights from inventory data to drive efficiency and cost savings. 6. **Quality Control:** - Ensure that all inventory items meet quality standards and specifications. - Address any issues related to damaged or expired goods and coordinate returns where necessary. 7. **Compliance and Safety:** - Ensure compliance with relevant regulations and safety standards in inventory management practices. - Maintain a clean and organized storage area, promoting a safe working environment. **Skills and Qualifications:** - Bachelor's degree in Science/ Supply Chain Management, or related field. - Proficiency in inventory management software and Excel. - Strong analytical and problem-solving skills. - Excellent communication and organizational abilities. This comprehensive approach to detailing the roles and responsibilities of an Inventory Executive positions the candidate well for success in managing inventory efficiently within any organization.
Posted 2 months ago
0 - 3 years
1 - 3 Lacs
Gurgaon
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline except law) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
0 - 2 years
1 - 3 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
4 - 9 years
7 - 17 Lacs
Bengaluru
Work from Office
SUMMARY Job Opening: Asset Servicing Income and Corporate Actions Specialist Greetings From 2COMS Group! Location: Bangalore/ Mumbai Position: Team Lead/ Subject Matter Expert (SME) Experience: 4+ years We are seeking a qualified professional to join our team as an Asset Servicing Income and Corporate Actions Specialist. The ideal candidate should have a strong background in asset servicing, with a focus on custody, settlement, corporate actions, and income distribution. This individual will be responsible for ensuring accurate and timely processing of trades, managing income distribution from investments, and overseeing corporate actions to ensure clients receive relevant information. Responsibilities: Custody: Safeguarding assets such as stocks, bonds, and other financial instruments. Settlement: Executing and settling trades to facilitate the prompt transfer of assets. Corporate Actions: Ensuring clients receive relevant corporate actions, such as dividends, mergers, and stock splits. Income Distribution: Managing and distributing income from investments, including interest and dividends. Income and Corporate Actions Income: Supervising periodic interest payments (coupon payments) for clients holding bonds. Corporate Actions: Managing adjustments to client portfolios in response to corporate actions such as stock splits. Requirements Requirements: Bachelor's degree in finance, business, or related field. 4+ years of experience in asset servicing and corporate actions. Strong understanding of custody, settlement, and income distribution processes. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced, dynamic environment. Strong communication and interpersonal abilities.
Posted 3 months ago
2 - 5 years
3 - 5 Lacs
Hyderabad
Work from Office
Role & responsibilities of IPR Executive: 1) IP Evaluation and clearance of APIs/Key Starting Materials (KSMs) ROS received from in-house & outside suppliers. 2) Preparation of IP summary reports and supplementary reports for APIs. 3) Periodic monitoring of patents/patent publications and their legal status. 4) Answering IP related queries received from in-house & outside customers. 5) Experience in literature search using Scifinder and other available databases. 6) Good command on patentability analysis, patent drafting and filling at various patent offices.
Posted 3 months ago
2 - 5 years
3 - 5 Lacs
Shrirampur
Work from Office
Job Summary: We are seeking a skilled Cheese Production Specialist to manage and oversee all aspects of cheese manufacturing operations, ensuring the highest standards of product quality, food safety, and efficiency. The ideal candidate will have in-depth knowledge of cheese-making processes, milk handling, fermentation, and ripening, along with experience in running automated dairy equipment and leading production teams. Key Responsibilities: Supervise daily cheese production activities from milk standardization, pasteurization, curd preparation, cutting, molding, pressing, salting, and ripening. Ensure adherence to cheese recipes, production parameters, and process controls to maintain product consistency and quality. Monitor critical control points (CCP) and process conditions in compliance with food safety standards (FSSC 22000, HACCP). Collaborate with the Quality Assurance team for sampling, testing, and continuous improvement of cheese products. Manage and optimize yield, minimize losses, and improve plant efficiency. Operate and troubleshoot cheese vats, separators, molders, brining systems, and packaging equipment. Maintain hygiene standards and supervise cleaning and sanitation protocols in the production area (CIP and manual cleaning). Train and guide production operators and junior staff on best practices in cheese making and handling. Assist in product development trials, recipe modifications, and new product launches. Maintain daily production reports, batch records, and documentation for audits and traceability. Qualifications and Skills: Bachelor’s degree/Diploma in Dairy Technology, Food Technology, or related field. 3–5 years of hands-on experience in cheese production in a dairy processing environment. Strong knowledge of cheese-making processes (hard, semi-hard, soft cheeses), milk standardization, cultures, enzymes, and fermentation control. Understanding of dairy processing equipment operation and troubleshooting. Good knowledge of GMP, food safety standards, and production documentation. Strong leadership and team management skills. Analytical and problem-solving skills with a continuous improvement mindset. Preferred: Experience with different cheese varieties (cheddar, mozzarella, processed cheese, gouda, etc.). Exposure to automated cheese-making plants and packaging lines. Familiarity with SAP or other ERP production modules. Knowledge of yield improvement and cost control initiatives.
Posted 3 months ago
10 - 16 years
10 - 20 Lacs
Anjar
Work from Office
Job Description: As the Section Head of Health & Safety at WDIPL, you will be responsible for developing, implementing, and overseeing the company's health and safety programs. Your role will be pivotal in ensuring that the company complies with all safety laws and regulations, and that all employees are working in a safe and secure environment. You will be expected to have a deep understanding of the steel plant process and EHS management, and be able to apply this knowledge to create effective safety strategies. Principal Accountabilities: Develop and implement health and safety programs in line with the company's objectives and legal requirements. Conduct regular safety audits and inspections to identify potential hazards and ensure compliance with safety standards. Manage hazardous waste in accordance with local and national laws and regulations. Provide training and education to employees on health and safety protocols and procedures. Lead investigations into accidents and incidents to identify their causes and find ways to prevent them in the future. Collaborate with other departments to promote a culture of safety throughout the organization. Stay updated on national and local laws related to fire, safety, and environment, and ensure the company's practices are in compliance. Use data analytics to monitor and evaluate the effectiveness of health and safety programs, and make improvements as necessary. Demonstrate a global mindset and business acumen in decision-making processes. Foster a culture of entrepreneurship and people excellence within the team. Use strong networking and people management skills to build relationships with key stakeholders and promote health and safety initiatives.
Posted 3 months ago
3 - 7 years
4 - 5 Lacs
Jaipur
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of an MT, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You must be a Finance and Accounting Subject Matter Guide with relevant experience in the accounts payable process. Responsibilities • Process Purchase Order, Non-Purchase Order (FI), eInvoices as per the established process • Reconcile the processed work by the team verifying entries and comparing system reports • Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries • Production planning on a daily basis and allocating the inflow volume to respective team members • Pay vendors by monitoring contract/PO terms, discount, scheduling and preparing checks/Fund Transfer Orders, resolving purchase order, contract, invoice, or payment discrepancies and documentation; ensuring credit is received for outstanding memos, issuing stop-payments or purchase order amendments • Process travel and expense reports of employees by receiving and verifying expense reports for advances and receipts • Good knowledge of excel reports like Pivot table, formulas, formatting and cleansing the data • Resolving queries like wrong posting, reversal, and corrections • Support team members in processing corrections by clarifying their doubts and confusions • Ensure SOP’s are reviewed frequently and the latest updates are incorporated post-client signof • Maintain 100% accuracy of invoice processing and monthly reports • Report taxes whilst processing region-specific invoices as per the requirement • Understanding of Helpdesk operations would be an added advantage Qualifications Minimum qualifications/skills • University graduate in any discipline Preferred qualifications/skills • Bachelor/Master of Commerce or Business Administration • Relevant work experience in AP preferably in the Oil and Gas industry • Must have sound knowledge of written and spoken English • Preferable to have practical knowledge of SAP • Preferable to have practical knowledge of Reporting and Service Now • Understanding of Source to Pay process is a plus • Excellent time management and planning skills • Attention to detail, good analytical and problem-solving capabilities • Drive to achieve results and deliver on goals Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
10 - 12 years
16 - 21 Lacs
Gurgaon
Work from Office
JOB PURPOSE : Key Enabler of the Kitchen & Bath India Go-to-market digital strategy development and execution with focus on Marketing. Influences, enables & drives Digital Marketing capabilities through product strategy & roadmap development, business process consulting, high level solutioning and business value realization. Liaisons with solution architects & product delivery teams to ensure high quality, timely delivery. Stakeholder management & Relationship building across a complex, functional organizational structure. JOB ACCOUNTABILITIES: • Cross Functional Engagement with business stakeholders for product capabilities roadmap development • Own business requirements elicitation, detailed documentation & value realization for all digital products • Monitor the progress and financial impacts of business outcomes out of technology investments. Partner with business counterparts to encourage technology adoption and device innovative ways to maximize speedy delivery of business value. • Manage multiple products in the Marketing technology stack. Govern product health by defining key matrices and monitoring them. • Stay on top of industry’s best practices, changing competition, customer, product landscape and technological innovations. Identify opportunities to bring new ideas, tools, products & approaches to Kohler • Own end to end delivery of digital products enhancements including design, build and deployment by collaborating with multiple cross-functional, cross-regional teams and partners. • Wear Business Analyst hat to lead project ideation, gathering of high-level requirements, defining the detailed requirements leading into epic and stories. • Collaborate with technical delivery resources and project management office to estimate & plan project delivery (timeline & milestones, scope, budget, resource planning, risk & mitigation) • Partner with internal colleagues to ensure they have the appropriate information and knowledge at hand to be successful. Work with Enterprise Architect & Solution Architects to design a solution that’s fit for business. • Ensure high quality product capabilities are being delivered by assisting users to identify comprehensive & rigorous test scenarios • Identifies and builds relevant Business and Digital Technology KPI’s to define success and implement operational procedures to achieve set targets. • Should be well versed with Technology stacks for Websites such as Adobe suite, React, Commerce Tools, Order Management Systems, Customer Data Platforms, Marketing Automation Tools (campaigns, engagement) • Ensures streamlined & smooth Progress update to business stakeholders on digital capability development road map. • Maintain strong awareness of relevant privacy & data security regulations and work with security & privacy teams to ensure solutions are compliant • Build consensus among a diverse group of business process stakeholders. Facilitates a resolution to the challenges that arise from processes that span many functional areas of a company. KEY INTERACTIONS • Heads of business functions, Business process owners, CIO, MD, Global IT leadership, Project & Product Technical Delivery Teams, Enterprise Architect, Solution Architects • Partners- Software Vendors, Marketing Agencies EDUCATIONAL QUALIFICATIONS & RELEVANT EXPERIENCE • Master’s or bachelor’s degree in business, Information Technology, Computer Science or related field of study, or equivalent experience • 10+ years of information technology experience, ideally in consulting, delivery and maintenance of eCommerce websites and Digital Marketing with exposure to salesforce CRM & Order Management systems • D2C sales preferably in Durable Consumer Goods, FMCG, Retail Industry • 5+ years of progressive experience in influencing cross-functional teams and complex transformation projects. Operating and influencing effectively across the organization and within complex contexts in area of Digital Technology. SKILL SET • Experience with eCommerce websites and Digital Marketing Products. Adobe suite, React, Commerce Tools, Order Management Systems, Customer Data Platforms, Marketing Automation Tools (campaigns, engagement) and Marketing Analytics. Exposure to Salesforce CRM is a plus. • In-depth knowledge of B2B, B2C, and B2B2C processes in a digital environment where cutting edge technologies were implemented • Demonstrates an understanding of the existing systems and technologies of the organizations. Works with business stakeholders to identify and prioritize opportunities for innovation in the existing systems and technology. • Experience in Stakeholder management and relationship management. Understand and speak the language of the business. • Excellent written & presentation skills – prepare business process flow charts, document business requirements, test scenarios, user acceptance criteria, present project charter & status report to leadership. • Extensive experience in multiple aspects of technology – business process improvement, business analysis, project management, systems development, organizational change management. • Experience in integrating complex, cross-corporate processes and information strategies, and/or designing strategic metrics and scorecards. PERSONAL CHARACTERISTICS & BEHAVIOUR Excellent business acumen and analytical skills. Solid, diverse knowledge of business processes across the value chain and staying abreast of technology & industry trends and best practices. • Foster trust and partnership with others, at all levels of the organization until Senior level and across business & IT functions. Listen deeply and consider other’s ideas & concerns. Engage & influence to effect change and achieve common goals. • Demonstrate ownership and ability to get things done despite obstacles, through innovative thinking, solution-oriented mindset & resourcefulness. • Ability to prioritize in-spite of conflicting demands. Make timely decisions independently by balancing data, intuition & informed risk-taking. • Ability to effectively drive business, culture and technology change in a dynamic and complex operating environment. •Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas and concepts to technical and nontechnical audiences.
Posted 3 months ago
4 - 8 years
14 - 18 Lacs
Bengaluru
Work from Office
Job Description Summary The ServiceNow Solutions Architect for Software Asset Management (SAM) is responsible for designing, implementing, and integrating ServiceNow solutions to meet BDs needs They work closely with stakeholders, technical analysts, developers and our service partners, to ensure that projects are delivered successfully The solutions architect is responsible for designing and implementing robust, scalable, and secure application architectures This role involves collaborating with various teams to design solutions and oversee the development and deployment of all enhancements and development of the SAM application Job Description P4-12315 The ServiceNow Solutions Architect for Software Asset Management (SAM) is responsible for designing, implementing, and integrating ServiceNow solutions to meet BDs needs They work closely with stakeholders, technical analysts, developers and our service partners, to ensure that projects are delivered successfully The solutions architect is responsible for designing and implementing robust, scalable, and secure application architectures This role involves collaborating with various teams to design solutions and oversee the development and deployment of all enhancements and development of the SAM application Job Responsibilities: (Primary Duties, Roles, and/or Authorities) Serve as the solution architect in the design, implementation, and configuration of the ServiceNow platform for SAM application Collaborate with SAM partners and technical and business analysts to solution requirements and write technical stories based on User Stories Responsible for ensuring all Stories comply with ServiceNow and BD best practices Ensure that all ServiceNow solutions are designed within BDs architecture and roadmap compliance in order to minimize technical debt and ensure scalable and maintainable Provide guidance on integrating ServiceNow with other enterprise systems to enhance automation and process optimization In partnership with the ServiceNow Enterprise Architect maintain ServiceNow roadmaps, standards, and best practices for BD for the SAM capabilities and features Support and mentor junior team members, driving a culture of continuous improvement and technical excellence Ensure solutions are scalable, flexible, and cost-effective while meeting operational and security requirements Lead workshops and training sessions for stakeholders and internal teams on ServiceNow best practices Design and implement robust, scalable, and secure application architectures Collaborate with various teams to gather requirements, design solutions, and oversee the development and deployment of applications Represent the development team to clients and ensure that the delivered solutions meet their needs Assess existing processes and platform configurations to tailor solutions effectively Provide guidance and mentoring to developers and consultants Integrate ServiceNow with other systems in the organization, such as HR or IT systems Customize ServiceNow to meet the specific needs of the organization Promote best practices and innovative solutions Education And Experience Over 10 years of experience implementing integrated system processes, architectures, and solutions, including managing global enterprise IT programs and projects Minimum 5 years of hands-on development and implementation experience with ServiceNow, including JavaScript, HTML, CSS, SOA technologies, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Minimum 3 years of experience managing 3rd party vendor and partner consultants/contractors Demonstrated ability to manage collaborative relationships with peer/stakeholder groups within a matrixed organization ITIL certification Certified System Administrator in ServiceNow (CSA) required Desired Certified Master or Technical Architect or on the CTA path (CTA or CMA) ServiceNow Certified Implementation Specialist in 2 or more applications (e g , CIS-SAM, CIS-HAM, CIS-ITSM, CIS-HRSD, CIS-IRM) Experience with managing large-scale implementations and integration with multiple IT systems, Agile/Scrum Methodologies, and requirement gathering Proven track record of successful customer commitment in a service delivery organization, with experience in database concepts, system management, and large-scale global solutions Bachelors degree in computer science, information systems, business administration, related field, or equivalent work experience Required Skills Asset Management, Scrum Methodology, ServiceNow Platform, Software Asset Management (SAM), Solutions Design, Writing User Stories Optional Skills Primary Work Location IND Bengaluru Technology Campus Additional Locations Work Shift
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Raipur
Work from Office
Daily Regular shift activities of processes and related work activities strictly follow up. Directly coordinate with kiln in charge and discussing about processing raw materials, distribution of manpower and activities of process. etc.
Posted 3 months ago
5 - 7 years
6 - 6 Lacs
Coimbatore
Work from Office
Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Key Result Areas/Job Description • Manage and own operation performance – SLA, quality compliance and utilization. • Responsible for goal setting for performance period. Track performance to annual goals. • Identifies and implements continuous improvement project to reduce cycle time and increase efficiency • Coach/mentor teamon client specific processes and ensures training material is up to date • Manages and owns team attrition and motivates team to exceed SLAs • SME for entire Purchase-to-Pay process • Supports on company capability development • Publish/monitor and review operational reporting • Support transition Req-2-Pay processes for new clients • Ensure process documents are updated and accurate. Maintain approved process document in approved SharePoint/share drive • Responsible for all internal requirements (HR activities, Billing activities) being completed on time Qualifications In depth knowledge of purchase to pay processes, procurement management and best practices Extensive Order Processing / Invoice Processing Experience Excellent communication and follow up skills Client Management experience People management experience (team of 8-10 members) Should be able to independently manage escalations Expert in P2P end user functionality SLA monitoring and reporting Project Management Skills Relevant P2P Expereince of atleast 5 years Client and People Management expereince Analytical thought process
Posted 3 months ago
1 - 3 years
4 - 4 Lacs
Coimbatore
Work from Office
Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Ability to understand purchasing and procurement methods and procedures Prepare and execute purchase orders and releases. Manage transactional interaction with suppliers. Assure proper accounts are charged for purchased materials, and work with accounting and end users to reconcile discrepancies Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies Work with buyer / client group and suppliers to resolve supplier claims & invoice discrepancies Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues Provide reports, information, analysis etc., as required, in a timely, professional manner Maintain good level of public relations with outside suppliers as well as a strong partnership with client users Route high-value items not on contract to tactical Buyer for resolution Resolve queries and issues faced by the stakeholders and junior team members in P2R process Identify and communicate supplier diversity opportunities Manage transactional interaction with suppliers for issue resolutions Qualifications Expereince - 3 - 5 years in P2p, reporting Night Shift/ US Shift In depth Knowledge of P2P tools - end user functionality In depth knowledge of purchase to pay processes Adhere to all organizational procurement policies and procedures Excellent follow up skills Highly effective communication skills with stakeholders Perks and benefits included Can facility provided
Posted 3 months ago
17 - 23 years
30 - 32 Lacs
Pune, Bengaluru
Work from Office
Role: BDM Operations-Insurance Location: Bangalore and Pune Experience: 17+ Yrs of experience in operations is must *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** Skills: Should have P&C Insurance or any commercial Insurance experience is must. Should have managed a span of 200+ people and experienced in handling Managers. Managing multiple transitions and should have been apart of project management.
Posted 3 months ago
4 - 9 years
5 - 15 Lacs
Gurgaon
Work from Office
Job Summary: The Senior Manager, OCC Crew Systems & Support will be responsible for the administration, optimization, and support of the airline's crew management systems, primarily focusing on Jeppesen Crew Solutions . This role will ensure the smooth operation of crew scheduling, tracking, and compliance processes within the Operations Control Center (OCC). The Senior Manager will collaborate with IT, Flight Operations, and Crew Scheduling teams to enhance efficiency, ensure regulatory compliance, and support business objectives. Key Responsibilities: System Administration & Optimization: Lead the administration and configuration of Jeppesen Crew Management System , ensuring optimal performance and alignment with operational needs. Oversee system updates, upgrades, and integrations, working closely with IT and Jeppesen support teams. Monitor and maintain system health, troubleshooting technical issues and implementing corrective actions. Identify opportunities for automation and system enhancements to improve crew management efficiency. Operational Support & Compliance: Provide real-time system support to OCC, Crew Scheduling, and Flight Operations teams to ensure smooth crew operations. Ensure compliance with regulatory requirements, company policies, and industry standards within crew management systems. Assist in the development and implementation of business rules, alerts, and decision-support tools for crew tracking and recovery. Stakeholder Coordination & Training: Act as the primary liaison between the airline and Jeppesen for system-related matters. Work closely with crew planners, dispatchers, IT teams, and operational leaders to align system capabilities with business objectives. Develop and deliver training programs for OCC and Crew Scheduling staff on system functionalities, best practices, and troubleshooting. Data Analysis & Reporting: Generate reports and analytics related to crew scheduling, utilization, disruptions, and compliance. Provide insights and recommendations based on data to enhance crew efficiency and minimize operational disruptions. Collaborate with stakeholders to refine reporting tools and dashboards for improved decision-making. Qualifications & Experience: Education: Bachelor's degree in Aviation Management, Information Systems, Business Administration, or a related field. Experience: Minimum 7-10 years of experience in airline operations, crew scheduling, or OCC functions. Hands-on experience with Jeppesen Crew Solutions (preferably in an administrative or technical role). Proven experience in system administration, optimization, and support. Skills & Competencies: Strong understanding of airline crew management processes, regulatory requirements, and compliance standards. Technical proficiency in crew management software, data analytics, and system troubleshooting. Ability to lead cross-functional teams and work collaboratively across departments. Excellent problem-solving, decision-making, and analytical skills. Strong communication skills with the ability to train and support end users. Preferred Qualifications: Prior experience in airline OCC or Crew Scheduling roles. Familiarity with aviation regulatory bodies such as DGCA, FAA, EASA, or ICAO. Experience with automation, AI-driven scheduling tools, or system integrations. Experience on crew management systems like AIMS, ARMS, Jeppesen
Posted 3 months ago
0 - 3 years
1 - 4 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
10 - 15 years
22 - 37 Lacs
Mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: Having 7+ years of Experience in Platform Engineer. Create and maintain the infrastructure that powers digital platforms, including system frameworks and server landscapes. Upscale systems to handle higher data volumes and optimize performance for a seamless user experience. Work with various departments, including software engineers and data engineers, to ensure platform requirements are met. Ensure the security and stability of system data and platforms. Develop automation scripts to streamline processes and improve efficiency. Identify and resolve technical issues related to platform performance. Maintain and improve CI/CD processes. Create system guidelines and manuals for the organization. Preferred Technical and Professional Experience: Proficiency in cloud technologies (e.g., AWS, Azure), DevOps processes, and modern platform technologies such as Docker and Kubernetes. Knowledge of programming languages like Python, Java, or Go. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Previous experience in platform engineering or a related field. Relevant certifications in cloud technologies or DevOps. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 months ago
20 - 25 years
65 - 75 Lacs
Bengaluru
Work from Office
Life at Ness At Ness, people come first. Here, you'll be part of a vibrant team that values curiosity, innovation, and growth. We work with industry-leading clients on projects that truly make an impact, while supporting every team member in carving out their unique career path. With resources for learning, certifications, and hands-on experiences, Ness offers you more than just a job—it’s a place where your ideas, ambition, and well-being matter. About the Role We are looking for an Engineering Director / Senior Director to provide technical leadership and drive innovation in product development. This role requires expertise in cloud and data engineering, modern architectures, and legacy modernization, along with a strong understanding of product engineering processes. You will be responsible for managing multiple accounts or a large strategic portfolio (100+), ensuring excellence in software engineering and fostering a high-performance culture. Role & Responsibilities Lead and mentor software engineering teams, driving technical excellence and best practices. Oversee the design, implementation, and maintenance of enterprise-scale products. Engage in complex technical and strategic discussions with stakeholders, including engineering, architecture, product management, and customers. Foster a culture of innovation, experimentation, and continuous learning. Drive hiring, training, and career development for engineering teams. Ensure product quality, scalability, security, and performance. Promote agile methodologies to enhance productivity and efficiency. Collaborate with internal and external stakeholders to drive business value and scalability. Stay ahead of emerging technologies and industry trends, representing Ness in external forums. Qualifications 18+ years of experience in product development organizations. Strong expertise in Java-based technologies, cloud platforms (AWS/Azure), and SaaS. Hands-on experience in software architecture, design patterns, and frameworks. Proficiency in Agile methodologies (SCRUM, SAFe, V-Model). Experience in building and scaling engineering teams. Strong problem-solving, critical thinking, and stakeholder management skills. Proven ability to lead in a matrix environment and foster collaboration. Why Join Us? At Ness, you will work with diverse, talented professionals who are dedicated to making an impact through technology. We encourage applicants of all backgrounds to apply—even if you don’t meet every requirement, we’d love to connect with you if this role excites you. We’re committed to creating an inclusive workplace that celebrates each team member’s unique talents. With flexible remote options, diverse projects, and access to development resources, joining Ness means building a career that’s meaningful and impactful. Ready to Start Your Journey?
Posted 3 months ago
4 - 9 years
0 - 2 Lacs
Hyderabad
Work from Office
SUMMARY Job Opening for Foreign Exchange Professionals at a Leading IT MNC in South India Greetings from 2Coms!!! About the Client: Our client is a global Fortune 500 IT solutions company that specializes in providing simple and scalable solutions to address complex business problems. With a team of more than 1,500 staff, they deliver technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments. Location: Hyderabad Designation: Subject Matter Expert (SME) Experience: 4+ Years Key Responsibilities: Handling confirmation and settlements Preparing and/or verifying new, amended, terminated, novated confirmations Checking confirmation details versus trade booking, signing, verifying client authorized signatory, and dispatching to the client Monitoring, tracking, reconciling, reporting, and following up until confirmation is fully executed Following up and investigating inquiries with Front Office and clients Drafting confirmations Setting up and maintaining contacts Monitoring TRAM queues Executing various reports from both internal and external systems Setting up and maintaining SSI Reconciling and monitoring incoming USD settlements Reconciling daily outgoing payments Handling Dodd-Frank regulatory reporting to Head Office Requirements Requirements: 4+ years of experience in foreign exchange operations Strong understanding of confirmation and settlement processes Knowledge of regulatory reporting such as Dodd-Frank Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Bachelor's degree in finance, economics, or related field
Posted 3 months ago
3 - 4 years
2 - 5 Lacs
Noida
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee- Order Management! In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. Responsibilities • The ideal candidate for this position should have rich Experience within depth end to end knowledge of Order to Cash Process. • Hands-on experience in managing daily operation of Order Management and meet daily/monthly given targets (TAT/Accuracy). • Experience in Order Management process and should have knowledge of its upstream and downstream. • End to end knowledge of OTC and it’s relation with Order Management. • Knowledge of different type of Orders request. • Ability to identify important factors associated with Orders. • Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution. • Identify and resolve Customer/Client Queries and build strategy to drive desired goal. • Provide RCA’s and Controls for any miss in the defined process. • Identify issues attributing to account delinquency and discuss them with management. • Ability to think strategically and take appropriate decisions. • Ability to build customer relationship and drive confidence. • Should have good communication skills (Verbal & Written). • Should possess strong problem solving, critical and analytical decision-making skills. • Experience in preparing Standard Operating Procedures. • Ability to work independently and adapt to a fast-changing environment. • Should be able to work on strict timelines. • Proficiency in Microsoft Office including MS Excel, MS Word. • Must have attention to detail with an eye for accuracy. • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Qualifications we seek in you! Minimum qualifications • Graduate • SAP ERP experience Preferred qualifications • Excellent communications skills – both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients. • In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
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The process job market in India is thriving, with a high demand for professionals who can streamline and improve business operations. Process roles encompass a wide range of responsibilities, including process improvement, quality assurance, project management, and more. Job seekers looking to enter this field will find ample opportunities for growth and development in India.
The average salary range for process professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
A typical career path in process roles may involve starting as a Process Associate or Analyst, moving on to roles such as Process Specialist, Process Manager, and eventually reaching positions like Process Improvement Lead or Operations Manager.
In addition to expertise in process management, professionals in this field are often expected to have skills in data analysis, project management, problem-solving, and communication.
As you prepare for interviews and explore opportunities in the process job market in India, remember to showcase your skills, experience, and passion for continuous improvement. With the right preparation and confidence, you can land a rewarding career in this dynamic field. Best of luck in your job search!
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