704 Process Jobs - Page 13

We are looking for an experienced Oil Chemistry Specialist to oversee quality control, process optimization, and energy efficiency in our chemical plant . The ideal candidate must have strong expertise in Pal oil & its derivatives such as PFAD, PKFAD, RBD Stearin, Hard Stearin, and Hard PFAD and their splitting (hydrolysis) and distillation processes . Key Responsibilities: Monitor and optimize splitting (hydrolysis) and distillation processes for palm oil derivatives. Ensure quality control of oils and fatty acid products through lab testing and process checks. Analyze fatty acid composition, IV (Iodine Value), SV (Saponification Value), FFA (Free Fatty Acids), and moisture levels . Work closely with the production team to improve plant efficiency, reduce losses, and optimize energy consumption . Troubleshoot process deviations and suggest corrective actions for maintaining product consistency. Ensure compliance with industry quality standards (ISO, GMP, etc.) . Collaborate with maintenance and operations teams to enhance equipment performance and minimize downtime. Develop and implement cost-saving initiatives related to raw materials and utilities. Train plant personnel on best practices for oil processing, quality control, and safety protocols . Familiar with SAP QM Module for the entire Quality Process Management of Product dossier/ Standards/ All Quality Records Required Qualifications & Experience: Bachelors degree in Oil technology, preferably from HBTI Kanpur 5+ years of experience in chemical plant operations, focusing on palm oil processing and derivatives . Strong knowledge of splitting, distillation, refining, and fractionation processes . Hands-on experience with process control, quality testing, and energy optimization . Proficiency in analytical testing techniques (GC, HPLC, titration, etc.) for oils and fatty acids. Preferred Skills: Expertise in fatty acid processing, glycerin recovery, and quality enhancement . Ability to identify and implement process improvements for cost and energy savings. Strong troubleshooting skills for chemical plant operations . Experience in working with plant utilities (steam, vacuum, heat exchangers, etc.) . Excellent communication and coordination skills with production and maintenance teams. Why Join Us? Opportunity to work in a state-of-the-art chemical plant with cutting-edge oil processing technologies. Be part of a high-performing team focused on quality and operational excellence. Contribute to cost and energy efficiency initiatives for a more sustainable operation.

SUMMARY Senior Process Executive(SPE) , Subject Matter Executive(SME) - Cash Application (CA) Location: Chennai Job Type: Full-time Work Schedule: 5 days Work From Office (WFO) US Shift Education: B.com/BBA/BBM/MBA-Finance/Graduation in Commerce & Accounting Experience: 2 6 years of experience in Accounts Receivable, with a focus on cash application. Strong understanding of AR processes, banking transactions, and reconciliation. Requirements Requirements: Proven experience in cash application and accounts receivable. Strong knowledge of AR processes, banking transactions, and reconciliation. Excellent communication and analytical skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office, especially Excel. Attention to detail and accuracy in processing financial data.

Process Optimization & Continuous Improvement: Driving Lean projects would require collecting and analysing data to identify areas for streamlining procurement workflows, having the right RACIs and updating them & measuring efficiency across processes. Collaborate with Procurement Category Strategy teams and Procurement Operations Team, Lean COE and CFT stakeholders to implement changes to procurement workflows and processes and ensure smooth adoption. Estimate and report process improvements in KPIs related to process optimization. Review and identify gaps in existing processes and implement strategies for continuous improvement. Excellence Culture Building: Partner with CFT teams to develop As – Is documentation of processes, create To – Be processes for the redesigned and simplified process & then create BRD (Business Requirement Document) for implementation by Digital Process Excellence Team members Implement training modules for effective change management of redesigned processes Communicate process updates and facilitate knowledge-sharing sessions within and beyond Procurement teams at periodic intervals. Provide ongoing support and guidance on best procurement processes and practices. Drive a culture of continuous improvement within Procurement team, focusing on analytical thinking and innovation to enhance procurement processes efficiency. Policy Review & Development: Design and refine procurement policies and procedures to align with organizational goals and industry best practices. Work closely with Tier 1 and Tier 2 teams to gather input and feedback to ensure policies remain effective and relevant. Maintain documentation and cascade updates for all procurement policies to ensure adoption / smooth transition. Conducting regular audits to assess adherence to policies, tracking audit findings and corrective actions to ensure 100% adherence. Track and report metrics related to the number of policies reviewed, optimized, and implemented. Compliance & Governance: Collaborate with Procurement Tier 1 teams to drive and program manage the implementation of ProcureNext initiatives and all Lean Projects Qualification Pharma or Engineering Graduate preferably with MBA (Supply Chain/Operations) and 5-8 years of relevant experience in pharma industry Certifications: Lean Six Sigma Black Belt, SAP MM module Min. 5 years of experience in Lean Process reengineering initiatives and projects, preferably in Procurement Proficiency in driving operational excellence through VSM, VA/NVA analysis & ECRS methodologies to optimize processes and enhance efficiency Good understanding of Supply Chain & planning operations, Procurement policies & processes and compliance requirements Familiarity with procurement software and tools, such as Ariba, SAP MM module Knowledge of Operations in pharmaceutical industry, specifically in Generics Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com

Position Summary Establish Process parameters at each stage of production and documentation of the same. Work closely with PCR Production & Process team in developing and updating SOPs. Data collection and analysis at every stage of the production for existing and new products. Validation of Tools and Pattern for Production along with tooling department. Imparting training to production team, Handling of Reusable (Rejection) value yard and compile the same Work for achieving the goals in EHS, WCM whenever applicable.

1. Role Overview Support as the MD Engineer for SAP Plant Maintenance (PM) master data within an Enterprise Asset Management (EAM) framework. Ensure accuracy, completeness, and integrity of Master data—Equipment, Functional locations, Maintenance plans, BOMs, Task lists—aligned with EAM practices. Collaborate with engineering, maintenance and data analysis team to understand business needs and drive data quality and process efficiency. 2. Key Responsibilities Master data development : Develop PM master data as per the standards by extracting the information from engineering documents and legacy data. Master Data Governance : Create, maintain, and manage SAP PM master data following standards and governance frameworks Data Quality & Reporting : Run quality audits, cleanse data, maintain KPIs, dashboards and analytics using Excel, PowerBI etc . EAMCentric Modelling : Structure and maintain equipment, functional locations, BOMs, maintenance plans, technical objects in line with EAM best practices Process Improvement : Support in Identifying gaps, propose enhancements, draft SOPs and support continuous improvement initiatives Planning & Tactics : Develop standard maintenance procedures from various maintenance documents. Create maintenance plans and schedule in SAP PM 3. Required Experience Education : Bachelor’s in engineering (Mechanical/Electrical/Mining/Instrumentation/Production) SAP Expertise : 2-3 years working with SAP PM , functional locations, equipment structures, maintenance plans, BOMs. EAM Knowledge : Familiar with EAM best practices—asset hierarchy, lifecycle, preventive maintenance. Maintenance : Hands on experience in industrial maintenance practices. Good awareness on different types of Rotary and Static equipment viz. Scrubbers, dryers, screens, crushers, Data Analysis Tools : Skilled in Excel (advanced), SQL, PowerBI. Data Governance : Handson experience in governance, data cleansing, and audit processes . Communication & Training : Strong stakeholder management, with ability to document processes. Soft Skills : Detailoriented, analytical, able to multitask, and drive continuous improvement in a crossfunctional setting. 4. Nice to Have Experience in PM master data remediation projects. Exposure towards different types of maintenance practices and their implementation in SAP PM Exposure towards reliability centered maintenance.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

The Active Directory Architect , is expected to be a subject matter expert that will have global responsibility for the design, configuration and maintenance of the Identity/Active Directory environment. The key responsibilities include – Work with stakeholders in different geographies to collect business and technical requirements and support design / delivery of enterprise level solutions. Own and lead technical discussions in solution implementations, upgrades, enhancement and conversions. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Design and support improvement of the current AD landscape and future demands Support operation of authentication and authorization solution for internal and cloud solutions including Azure Active Directory/Microsoft EntraID Provide Solutions to integrate the authentication and authorization of internal and cloud solutions. Collaborate with Governance, Risk and Compliance to mitigate vulnerabilities, define and implement security policies and baseline standards. Continually improve processes through automation using PowerShell or other scripting languages to optimize, clean-up, and secure the Active Directory platform Provide guidance in Troubleshooting and resolving Active Directory, GPO, and password/identity management systems. Create and update technical documentation of operating procedures as needed. Oversee the architecture and design of the global backup and recovery of Active Directory. Establish/recommend policies on system use and services. Act as technical escalation point for major incidents Required Skills/Experience Must possess 10+ years of proven experience with Directory Services Infrastructure architect/design/support), working with a large enterprise distributed computing environment. Strong understanding of architecting and configuring AD Forests, Domains, Trusts, DNS, DHCP, Group Policy & Organizational Units and authentication protocols like SAML and OAuth/OIDC Proven expertise in designing and architecting Azure AD/EntraID. Should have a strong working knowledge of AD Connect Proven experience in security and compliance for both on premise and azure cloud especially in identity and collaboration services. Proven experience in Active directory Certificate services. Proven experience in Active Directory Federation Services. Experience in Active Directory sites and services, AD Recycle Bin, Disaster Recovery, AD Backup and recovery etc. Experience in domain controller metadata cleanup of failed servers in the domain/forest. Through understanding of change, incident, and problem management processes. Able to resolve highly complex technical problems at the enterprise level. Excellent communication, collaboration, and negotiation skills to effectively serve as a leader and evangelist across the enterprise. Roles and Responsibilities The Active Directory Architect , is expected to be a subject matter expert that will have global responsibility for the design, configuration and maintenance of the Identity/Active Directory environment. The key responsibilities include – Work with stakeholders in different geographies to collect business and technical requirements and support design / delivery of enterprise level solutions. Own and lead technical discussions in solution implementations, upgrades, enhancement and conversions. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Design and support improvement of the current AD landscape and future demands Support operation of authentication and authorization solution for internal and cloud solutions including Azure Active Directory/Microsoft EntraID Provide Solutions to integrate the authentication and authorization of internal and cloud solutions. Collaborate with Governance, Risk and Compliance to mitigate vulnerabilities, define and implement security policies and baseline standards. Continually improve processes through automation using PowerShell or other scripting languages to optimize, clean-up, and secure the Active Directory platform Provide guidance in Troubleshooting and resolving Active Directory, GPO, and password/identity management systems. Create and update technical documentation of operating procedures as needed. Oversee the architecture and design of the global backup and recovery of Active Directory. Establish/recommend policies on system use and services. Act as technical escalation point for major incidents Required Skills/Experience Must possess 10+ years of proven experience with Directory Services Infrastructure architect/design/support), working with a large enterprise distributed computing environment. Strong understanding of architecting and configuring AD Forests, Domains, Trusts, DNS, DHCP, Group Policy & Organizational Units and authentication protocols like SAML and OAuth/OIDC Proven expertise in designing and architecting Azure AD/EntraID. Should have a strong working knowledge of AD Connect Proven experience in security and compliance for both on premise and azure cloud especially in identity and collaboration services. Proven experience in Active directory Certificate services. Proven experience in Active Directory Federation Services. Experience in Active Directory sites and services, AD Recycle Bin, Disaster Recovery, AD Backup and recovery etc. Experience in domain controller metadata cleanup of failed servers in the domain/forest. Through understanding of change, incident, and problem management processes. Able to resolve highly complex technical problems at the enterprise level. Excellent communication, collaboration, and negotiation skills to effectively serve as a leader and evangelist across the enterprise.

ALM IRRBB - Model Development or Validation: Evalueserve is a global professional services firm that provides research, analytics, and data management services. We are powered by mind+machine a unique combination of human expertise and best-in-class technologies that use smart algorithms to simplify key tasks. This approach enables us to design and manage processes that generate and harness insights on a large scale, significantly cutting costs and timescales to help businesses overtake the competition.Since our inception in 2000, we have steadily grown our operations to more than 5, 000 employees globally. We work with clients across industries and business functions, helping them make better and faster decisions, reach new levels of efficiency and effectiveness, and see a tangible impact on their top and bottom lines. Evalueserve has been recognized as a Strong Performer in The Forrester Wave: Customer Analytics Service Providers, Q2 2023. In 2022, Evalueserves operations across five different countries were recognized by Great Place to Work. Our commitment to meritocracy ensures transparent and equitable pathways to leadership for all professionals, regardless of their background. Evalueserves career development programs and opportunities allow employees to meet evolving market needs while they learn, grow, and take pride in their work. About Risk and Quant Solutions (RQS) Risk and Quant is one of the fastest growing practices at Evalueserve. As an RQS team member, you will address some of the worlds largest financial needs with technology proven solutions. You would solve these banking challenges and improve decision making with award winning solutions Responsibilities Lead and oversee the development and implementation of ALM (Asset Liability Management) and IRRBB (Interest Rate Risk in the Banking Book) models for a bank. Conduct advanced data analysis and queries to support strategic decisions and process improvements. Collaborate with the model development team to enhance existing models to resolve any issues raised or findings shared by internal validation team and also develop new models that are supplement to the main capital calculation processes. Work directly with clients to understand their needs and provide tailored solutions in ALM and IRRBB management. Manage prototype source data migration in established processes and production codes. Develop and deliver training programs to build competencies in ALM and IRRBB management. Ensure timely completion of projects with a strong sense of urgency. What we are looking for Deep understanding of ALM concepts, IRRBB, and ILAAP (Internal Liquidity Adequacy Assessment Process). Extensive knowledge of liquidity ratios and their changes, and how they affect funding sources. Familiarity with feeder models for ALM and IRRBB, including yield curve models, prepayment models, and non-maturity deposit models etc. Proficiency in statistical methods and tools such as logistic regression, Bayesian statistics, Markov chain processes, and time series analysis. Advanced skills in Python and R, including object-oriented programming and automation capabilities. Clear understanding of statistical metrics used to assess model performance and ability to make nuanced observations. Advisory experience in ALM and IRRBB management. Ability to work directly with clients and manage stakeholder relationships effectively. Excellent verbal and written communication and presentation skills, with the ability to document analytical results for diverse technical audiences. Ability to articulate ideas clearly and develop actionable recommendations. Proficiency in creating and delivering impactful presentations. Strong analytical and interpersonal skills. Educationand Experience: Statisticians, Econometricians, or Engineers with a finance background. Extensive experience in ALM and IRRBB model development from scratch. Proven experience in developing models using Python and R. Experience in working with multiple datasets, cleaning data, and performing comprehensive data analysis. Demonstrated experience in leading large teams and managing complex projects. Advisory experience in ALM and IRRBB management. Follow us on https://www.linkedin.com/compan y/evalueserve/ Click here to learn more about what our Leaders talking on achievements AI-powered supply chain optimization solution built on Google Cloud. How Evalueserve is now Leveraging NVIDIA NIM to enhance our AI and digital transformation solutions and to accelerate AI Capabilities . Know more about how Evalueserve has climbed 16 places on the 50 Best Firms for Data Scientists in 2024! Want to learn more about our culture and what its like to work with us? Write to us at: careers@evalueserve.com Disclaimer: The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.

2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Bhubanewar only not for Delhi/NCR and Kolkata ..APPLY those who can relocate in Bhubanewar Required Candidate profile Work From Office Bhubanewar only not for Delhi/NCR and Kolkata APPLY those who can relocate in Bhubanewar Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Interview for BE / Diploma Civil Fresher Candidates for Dahej Chemical Company Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start yr career We are Best Consultancy in Gujarat to provide Jobs . Required Candidate profile Join My LinkedIN: https://www.linkedin.com/in/urvisdp VISIT OUR BHARUCH OFFICE FOR CALL LETTER SDP HR SOLUTION 610,GOLDEN SQUARE OPP HOTEL REGENTA ABC CIRCLE BHARUCH We Provide Best Jobs in Gujarat

So, what’s the role all about? We are looking for a Software Engineer to join our growing team of highly skilled engineers working on a variety of applications and services to support our omni-channel, proactive communication platform. You will be working in multidisciplinary team with other professionals delivering high quality and secure software within an Agile delivery framework. The role will be based in Pune, India. Extensive collaboration and communication with UK and US based teams will be a key part of the job, so excellent communication skills are critical. How will you make an impact? Write, test and maintain code which adheres to internal guidelines and industry best practices. Ensure applications are built to modern security standards. Write reusable code and libraries. Write automated tests to ensure code has the appropriate level of test coverage. Take part in code reviews (as reviewer and reviewee). Participate and contribute in team Scrum ceremonies. Create and maintain the required documentation. Responsible for defined tasks of low to medium complexity Have you got what it takes? At least 3 years of software engineering experience. Strong C# experience including OOP and application of modern design patterns (2+ years). Strong in NetCore , Microservices,- EF/ Ado.Net Experience designing and building web-based products using the .NET Core framework. Experience working with public cloud platforms like AWS (preferred), Azure, and GCP. Strong relational database experience with proficiency in writing and troubleshooting SQL (preferably MySQL). Proficient in writing testable and reusable code and developing scalable applications. Proficient working with Git, Azure DevOps, CI/CD and other development process tooling. Excellent communication skills. Strong analytical and problem-solving skills. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As an ASI Retail, you will be the single point of contact (SPOC) for Customer Care aspects for the area and product vertical/s assigned to you. You will, through constant initiatives, ensure customer delight which shall be the essence of every activity performed. It shall be your endeavour for right service network installation for present and following two quarters business needs. You should be passionate to train people & willing to travel and should have strong acumen to drive customer delight while optimizing on the cost. Key Responsibilities 1. Service Network Installation and Enablement Identify the right service providers required for installation, ensuring alignment with the type of service needed Scout and appoint the right party/person for service delivery, ensuring they are well-equipped with material, skills, IT systems, and knowledge of Jaquar values Enable service providers through proper onboarding, training on processes, and undertaking the necessary assistance 2. Customer delight through right service Closely monitor service calls to ensure timely attendance, proper updates in the IT system, correct charges, spares rightly transacted, and customer satisfaction Ensure that customer service is executed without deviation from scheduled times and according to Jaquar’s standards 3. Service Network Management Manage the overall service network to ensure optimal delivery Ensure right size of workforce sizing with the ASP Ensure work force is skilful to attend for the product segments assigned and the customer Conduct regular training sessions and on-the-job training (OJT) for service providers to maintain a high standard of product servicing Monitor spare stock levels Ensure in-time proper material and financial claim submission Ensure in-time clearance for service provider disengaged with Jaquar 4. Market Support Maintain disciplined and regular market interactions to gather insights on customer care support needs and provide feedback for previous issues Manage stock-related activities of customer care and support product display maintenance Train dealers and their teams on warranty certificate generation and customer care processes Regularly reconcile materials requisitioned from dealerships to ensure accurate stock management 5. Training Plan and execute training sessions for various stakeholders, including OME, OMP, SP, ASP owners, CSR students, and architect staff Organize and conduct both initial and refresher training sessions, monitoring their effectiveness to ensure the knowledge is properly applied Identify training needs based on business growth and demand, and ensure the execution of these training programs to enhance service delivery 6. Retail Builder Project Support Plan and execute proactive support at three levels of retail projects—pre-installation, during installation, and post-installation—providing guidance to users to ensure a smooth experience 7. Key Accounts, Special Drives, and Escalation Management Establish proactive contact with key accounts to provide necessary support and address any concerns Participate actively in special initiatives or drives to enhance customer engagement Handle escalations promptly and effectively, ensuring satisfactory resolution and implementing preventive measures to avoid recurrence Key Attributes Strong understanding of customer service delivery processes and standards Good grasp of market dynamics and ability to stay updated on trends Technically sound, with a DIY mindset for handling product and service-related issues Solid understanding of service network installation, enablement, and management practices Good verbal and written communication skills to interact with customers, service providers, and internal teams Physically fit and willing to travel for service inspections and DIY activities Strong data analytics skills to monitor service efficiency and process improvements Competencies Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Graduate or diploma engineer with a technical background Experience: Minimum 3 years of experience in the service industry, with at least 1 year in a lead position. Prior service experience in the building industry is desirable Skills: Excellent communication and interpersonal skills Ability to manage data effectively and perform analytics for process improvement Strong understanding of service network operations and challenges Passion for continuous learning and enhancing the knowledge of others DIY approach with technical soundness in product handling and servicing Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050

Job Summary : This role is held responsible for streamlining the contract lifecycle, supporting deal execution, managing essential documentation and developing scalable operational procedures. It involves working closely with Legal, Sales, Finance, Services and other internal stakeholders to ensure efficient deal execution, compliance and robust operational frameworks and plays a pivotal role in optimizing our commercial and legal processes Key Responsibilities : Legal Agreement Intake & Review: Serve as the primary point of contact for incoming legal agreement requests from various departments (Sales, Engineering, Procurement, etc.). Conduct initial review of a variety of commercial contracts, including but not limited to: Non-Disclosure Agreements (NDAs), Sales Agreements, Purchase Orders, Master Service Agreements (MSAs), and Statements of Work (SOWs). Identify key terms, conditions, and potential risks, escalating complex issues to the Legal team for further review and guidance. Ensure all necessary information and approvals are obtained before legal review or execution. Deal Desk Support & Commercial Bid Coordination: Support the sales team in structuring and accelerating commercial deals, providing guidance on standard terms and pricing, and ensuring compliance with company policies and legal requirements. Manage the proposal and contract documentation process, including preparing redlines and maintaining version control. Coordinate RFP and tender responses, assessing requirements and scope to inform go/no-go decisions and ensure timely, accurate submissions. Process Management & Optimization: Develop, implement, and maintain efficient processes for the entire contract lifecycle, from intake to execution. Ensure accurate record-keeping and reporting on all legal agreements. Author and maintain Standard Operating Procedures (SOPs) and ensure process adherence. Identify and implement process improvements and automation to enhance operational effectiveness, including tracking and reporting on commercial proposal and tender outcomes. Document Control & Information Management: Own and manage our centralized document storage and control processes for all commercial and legal documentation, ensuring accessibility, version control, and data integrity. Implement and oversee proper naming, indexing, and archival procedures for critical commercial documents. Ensure all contractual activities and sensitive information comply with company policies, legal requirements, and industry regulations. Maintain our contract repository and support internal and external audits. Cross-Functional Collaboration: Act as a liaison between Sales, Legal, Finance, Marketing, and other departments to facilitate smooth deal progression and operational excellence. Provide insights and recommendations to improve cross-functional workflows. Qualifications : Bachelor's degree in Engineering, Business Administration, Finance, Law or a related field. 8-12 years of experience in a contracts analyst, deal desk, legal operations, sales operations or procurement role with demonstrated experience in contract review, process ownership, and document control. Experience in the renewable energy sector is preferred but not mandatory Strong understanding of commercial contract terms and conditions Proficiency with CRM systems and contract management software (e.g., DocuSign CLM, Conga, Ironclad, etc.). Proven ability to author and implement Standard Operating Procedures (SOPs). Excellent written and verbal communication skills with the ability to explain complex contractual and operational concepts clearly. Exceptional attention to detail, organizational, and project management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Skills:- Business Contracts, Commercial Contract Management, Contract Documentation, Contract Management, Deal Desk, Deal Documentation, Master Service Agreements (MSA), Non-Disclosure Agreements, Purchase and Sale Agreement (PSA), Statement of Work (SOW) Education: - BA (LLB) - Law, Bachelor of Engineering / Bachelor of Technology (B.E./B.Tech) Ohmium is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

So, what’s the role all about? The Sustenance Engineer will oversee the end-to-end management of software incidents, ensuring timely resolution and effective communication with stakeholders. The role involves coordinating and collaborating on customer break/fix reports, performing root cause analysis, and coordinating with R&D teams and other departments. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and experience in identifying and resolving bugs within a software environment. How will you make an impact? Act as an R&D focal point for customer reported incidents, including replicating and diagnosing potential software bugs Consult with technical support on identifying bugs and proper use of products and features Optimize or develop incident management tools and technologies to enhance incident tracking and resolution Effectively manage escalated or high impact issues Provide clear and timely updates to stakeholders during incidents, including status updates and resolution timelines. Facilitate communication between tech support, R&D teams, and other relevant departments. Implement recommendations based on review findings to improve future incident response and prevention. Develop and deliver training programs for tech support and NOC teams to improve incident detection, escalation, and handling. Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 2+ years of experience in technical troubleshooting, preferably in a software or IT environment Proven track record of managing complex incidents and coordinating cross-functional teams Strong technical knowledge of software systems and case management processes Excellent problem-solving and analytical skills Effective communication and interpersonal skills Experience with incident management tools and platforms (e.g., JIRA, ServiceNow) Ability to work under pressure and manage multiple priorities You will have an advantage if you also have: Relevant certifications (e.g., ITIL, Incident Management) are a plus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7747 Reporting into: Tech Manager Role Type: Individual Contributor

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads With Min 1 Year International Chat or International Voice Experience Can Apply > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

The Senior Nurse - OT at Manipal Hospitals will be responsible for providing high-quality patient care in the operating theatre. This role involves assisting surgeons during procedures, ensuring a sterile environment, and monitoring patients' vital signs preoperatively and postoperatively. The Senior Nurse will also oversee and mentor junior nursing staff, collaborate with healthcare professionals to implement patient care plans, and maintain accurate patient records. The ideal candidate should be proactive in educating patients and their families about surgical procedures and aftercare. Roles and Responsibilities About the Role: As a Senior Nurse-OT at Manipal Hospitals, you will play a crucial role in ensuring the smooth operation of the operating theatre. Your expertise will be vital in delivering high-quality care to patients undergoing surgical procedures. You will work closely with surgeons and other healthcare professionals to maintain a safe and efficient environment. About the team: You will be part of a dedicated team of healthcare professionals committed to providing exceptional perioperative care. The team consists of skilled surgeons, anesthetists, and fellow nursing staff who collaborate to deliver the best patient outcomes. A supportive culture encourages continuous learning and professional development. You are Responsible for: - Preparing the operating room and ensuring all necessary equipment and instruments are sterile and ready for use. - Assisting the surgical team during procedures, providing necessary support and anticipating needs. - Monitoring patients' vital signs and providing post-operative care to ensure their comfort and safety. - Maintaining accurate and detailed records of patient information and surgical procedures. To succeed in this role – you should have the following: - A valid nursing degree with specialization in operating theatre nursing. - Strong communication and interpersonal skills to effectively interact with patients and healthcare colleagues. - A thorough understanding of surgical instruments and sterilization processes. - The ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.

We have 250+ positions, active for Different voice & Chat processes. Hiring is open for a TOP 1 MNC located at Gurgaon No of Positions: 250 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 20K to 25K ( Depending on assessment scores) Experienced Salary : 23K to 40K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 6. Shifts : 5 Days Working,Rotational Shift Hiring Freshers & Experienced candidates, who are interested for the Chat process. Freshers salary: 15K to 20K ( Depending on assessment scores) Experienced Salary : 24K to 35K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 6. Shifts : 5 Days Working,Rotational Shift Other Benefits Both Side Cab Incentive PF Medical Insurance CONTACT IMMEDIATELY Senior HR Priyanka -8865082244 ( Call & Must WhatsApp the CV/ Basic details) Senior HR Vaibhav-7404557200 Email: priyankabhandari199407@gmail.com NO CHARGES : TOUCH CONSULTANTS

Shift Incharge - AOD - Process Required Candidate profile Candidate must have 2-5 years of experience into AOD - process

Electric Arc Furnance- Process Required Candidate profile Candidate must have 8-10 years of experience into Electric Arc Furnance and has B.E/ Diploma .

B.Sc. / M.Sc. with 3 to 4 years of experience in pharmaceutical industry. Experience of CAPA, change control, QMS, Documentation, SOP Preparation, IPQA, BMR issuance and review, Equipment qualification, GMP/GDP documents, etc. Required Candidate profile To ensure Q. A. activities are carried out as per set procedures and ensure to record in respective documents. Preparation and review of equipment and utility qualifications documents. Perks and benefits Negotiable - Depending Upon Candidate & Experience

B.Sc. / M.Sc. with 3 to 4 years of experience in pharmaceutical industry. Experience of CAPA, change control, QMS, Documentation, SOP Preparation, IPQA, BMR issuance and review, Equipment qualification, GMP/GDP documents, etc. Required Candidate profile To ensure Q. A. activities are carried out as per set procedures and ensure to record in respective documents. Preparation and review of equipment and utility qualifications documents. Perks and benefits Negotiable - Depending Upon Candidate & Experience