4436 Process Improvement Jobs - Page 6

Role Description Process and Service Excellence team (PSXT) is part of the PB Operating Model function under the global PB Chief Operating Office. The purpose of the team is to combine process know-how with operational improvements and automation capabilities. The objective is to increase client satisfaction and capture operational efficiencies by front to back digitalization, automation and non-tech process improvements in close collaboration with key stakeholders. PSXT strives to link the overall PB strategy to client journeys, product offering, IT platform and organizational set-up by ensuring a process design with E2E views & cost transparency. We work closely with Process Owners and the Transformation organisation across the PB division and rive accountability, ensure stakeholder alignments, deliver process and service enhancements, take care of communications, employee engagement and feedback loops for continuous process improvements. We are looking for a proactive and detail-oriented Junior Process Excellence Analyst (Associate) to join our Process and Service Excellence team (PSXT) in the Private Bank division. This role is ideal for a candidate eager to strengthen business analysis skills within a dynamic and international financial services environment. You will support the team in analysing and improving key private bank processes and ensuring alignment between stakeholders and project goals. Your key responsibilities Assist process and service excellence initiatives, projects or key workstreams. Help analysing processes with the aim to increase client experience and automation, reduce costs and processing times by considering target architecture and process design principles. Work with team members and stakeholders to help identifying inefficiencies and support the development of optimized to-be processes. Contribute to establishing and/or maintaining an organized process documentation repository. Support senior analysts and process owners in gathering information and collecting data points about existing business processes and services to prepare their analysis. Assist in identifying capability gaps and improvement opportunities. Organise and contribute to meetings, workshops, and interviews with internal stakeholders including process owners, front-office, operations, and compliance teams. Take accurate notes and action items from meetings and support follow-ups. Help prepare presentation materials, stakeholder summaries, and project status reports. Maintain version control of documents and ensure traceability of requirements. Your skills and experience Bachelors degree in Business, Finance, Information Systems, or a related discipline. 4-6 years of relevant work experience, preferably within financial services. Basic understanding of personal banking, private banking or wealth management concepts is a strong plus. Six Sigma Yellow Belt or equivalent certification (beneficial). Exposure to business analysis practices, process documentation, or project support. Familiarity with tools such as Microsoft Excel, Visio, PowerPoint and collaboration tools. Key Competencies: Strong attention to detail and eagerness to learn. Clear communicator with good written and verbal skills. Ability to manage multiple tasks and priorities effectively. A collaborative mindset and willingness to support team goals. Analytical thinker with curiosity about improving how things work.

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. Job Description - Grade Specific Role Overview:Provides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterManages relationships with StakeholdersUnderstands P2P processes Has knowledge about cross-functional workMonitors process adherence across work perimeter and escalates as needed Coordinates/supports junior professionals in process adherence and problem solvingIdentifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsDemonstrates knowledge of processes and procedures relevant to the functionAccountable for process compliance within the work perimeterResponsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionResponsive to local Stakeholders in solving day-to-day activitiesProvides subject matter expertise as needed by other team membersSupports junior professionals in day-to-day activities Helps the team to achieve common goalsActs to overall procurement policies and processesContinually strives to simplify, standardize and improve processes Continually seeks out ways to improve Client satisfactionProactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team membersSupports transformation projects activites

Analyse customer expectations according to past social media activity Develop social media campaigns Define KPIs and KRAs for social media campaigns Update social media content across all channels Engage with customers and followers Monitor SEO and web traffic metrics Establish relationships with social media influencers to develop a strong network Develop content or get it done by content developers. Keep an eye on social media trends. Communicate effectively to all stakeholders including senior management and content developers. Planning and developing social media campaigns. Crafting compelling content or getting it developed. Posting content across social media accounts. Engaging with customers on different channels. Analyzing running campaigns. Being on top of the latest social media trends Monitor campaigns and analyses data obtained Maintain proper record of client details, sales details, revenue generation training attended and imparted, and the initiative was taken for process improvement, team performance, reward, and recognition. Maintain proper record of client details, sales details, revenue generation training attended and imparted, and the initiative was taken for process improvement, team performance, reward recognition. Develop and Maintain the Website. Prepare and publish a Newsletter. Experience 4 - 10 Years Industry Marketing Advertising PR Media Planning Qualification Any Master Degree, Other Bachelor Degree Key Skills Social Media Manager Social Media Analyst Social Media Executive SEO Executive

Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. Job Description - Grade Specific Role Overview Provides services according to the Service Delivery scope to meet specific KPIs Supports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterUnderstands the P2P processHas basic knowledge about cross functional workBuilds knowledge experience in a number of domains of expertiseContributes to a positive and collaborative team culture Identifies, reports and participates in process improvements implementationGeneral Responsibilities Accountabilities Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets Demonstrates knowledge of processes and procedures relevant to the function Accountable for process compliance within the work perimeter Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionContinually strives to simplify, standardize and improve processes subject to approval of the senior professionalContinually seeks out ways to improve Client satisfactionHelps the team to achieve common goalsIs supportive of knowledge and best practice sharingActs to overall procurement policies and processes

Job Description:- 1. Processing Tasks to stay updated on product (20% of the tasks) 2. Set Up Sessions / Topic for discussion on product updates, Error or quality trends 3. Shadow sessions on Live tasks & Floor Support/ 1 Calibration Session daily with Outliers 4. Conduct Refresher trainings related to upskilling and identifying topics for re-training to Outliers 5. Understand, articulate and implement best practices related to his/her area of expertise. 6. Participate in implementation of process improvement recommendations 7. Preparing & Reviewing Training document , SOPs 8. Reviewing Monthly Error trend on Quality and setting up Product Knowledge Test 9. Share tool / process enhancement suggestions and testing of new applications and fields in the tool 10. RCA for external feedback with Corrective/Preventive Actions 11. Collaborate with Product team , Understand the scope of new workflow / project and cascade to the processing team 12. Set Up Step sheet , Process Workflow graph / design check list on new workflows 13. Random Quality Checks as per available internal quality check parameters (2%) Re Audit 14. Collaborate with Bloomberg to create short training videos, on high error prone fields/concepts. 15. Task Dispute Management on Quality 16. Gather, track and report quality metrics to all stakeholders. 17. QSEN Calibration with Team leader/ Project Manger to detect performance trend / Volume Pattern

Main Accountabilities In-put of purchase and sale contracts and relevant amendments. Creation of master data for new contractual counterparties. Allocation of futures pricing, rolling of futures pricing and overfill / underfill pricing. Issuance of contracts using Bunge standard terms Review of third party issued contracts. Produce and retain documentation in accordance with Company s policies and procedure requirements. Effective communication with all Internal and external stakeholders on day-to-day operational related matters. Additional responsibilities: Preparing daily, weekly and monthly reports Handle month end record reconciliation. Timely proper resolution of queries with a solution driven approach. Identify and propose ways of process improvement as per Industry leading practices. Work on CI related projects. Provide all information, documents and reports for audit. Post the audit; take steps as per corrective and preventive action plan set by the Team Leader. Provide guidance and support co-workers, knowledge sharing and best practices. Knowledge and Skills Behavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Relevant experience in handling entry and issuance of commodity contracts for bulk and container shipments of Agri-commodities, with good knowledge of GAFTA, FOSFA contracts rules. Good knowledge of concepts and procedures related to contract life cycle of commodity contracts and related terms guidelines, including expertise in Incoterms, logistics and shipping documents. Strong written oral communications skills in English. Knowledge of any other foreign languages will be an added advantage Computer proficient and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook). Experience in working with SAP system (Added Advantage) Education Experience 1-2 years of work experience in a similar role or with International Commodity company. Minimum Education Qualification - Graduation. Post-graduation would be an advantage. Relevant experience in handling commodity contracts and knowledge of GAFTA, FOSFA contracts desirable.

He is responsible for People management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of an organization Able to champion the work load distribution to efficiently deliver the Global KPI s of Trade Contract This role requires end to end visibility of Commodity value chains to holistically define/change the operation model as and when required bit early Main Accountabilities Support and share insight on the Budget planning Monitor Daily contract entry and issuance meet Global KPIs, across all value chains on a daily basis Ensure global projects like CLM, DocuSign and SENDA are successfully managed, rolled out and implemented in the team Ability to impart domain knowledge to the team to build a pool of subject matter experts (SMEs) Handle and resolve critical issues and propose solutions Provide support in process transitions and work on process stabilization, have well defined control process, SOPs and KPIs Lead and provide guidance to the team to effectively communicate and handle all day-to-day operational related activities with various stakeholders Handle succession planning, identify training needs and work on resource development to build a self-reliant and efficient team Liaison with legal and compliance on critical issues that require special attention/exceptions and ensure timely resolution Accountable for tracking performance and driving best in class KPIs Review of third party issued contracts to ensure Bunge risk is well covered Ensure document retention in accordance with Company s policies and procedure requirements Perform Month End Checks for Team and ensure accounting queries are resolved within the agreed deadline Work in coherence to achieve self and team goals Additional responsibilities: Preparing monthly reports and scorecards Manage work allocation and leaves plan of the team Ensure Control mechanism, compliance checks are always in place Ensuring SOX and other statutory requirements are met and clean audit reports Ensuring close coordination with team to have smooth closure of month end activities Identify and propose ways of process improvement as per Industry leading practices Help in designing of the Contract Lifecycle Management (CLM) tool as per Organization requirement Manage change in CLM and ensure new changes are implemented Lead User Accessibility Testing (UAT) Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future Provide guidance and support to the team, knowledge sharing and best practices for talent optimization and retention Knowledge and SkillsBehavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy Collaborate, effectively communicate with others and take initiative to continually develop themselves Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change Technical Relevant experience in handling entry and issuance of commodity contracts for bulk and container shipments of Agri-commodities, with good knowledge of GAFTA, FOSFA contracts rules Good knowledge of concepts and procedures related to contract life cycle of commodity contracts and execution, related terms & guidelines, including expertise in Incoterms, logistics and shipping documents Ability to work independently, efficiently and deliver high quality output under time pressure Experience in managing people and processes through a sustained period of change Strong written & oral communications skills in English Knowledge of any other foreign languages will be an added advantage Computer proficient and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience in working with SAP system Education & Experience 5-7 years of work experience in a similar role or with International Commodity company Minimum Education Qualification - Graduation, Post-graduation or MBA in International Business would be an advantage Relevant experience in handling commodity contracts with good knowledge of GAFTA, FOSFA contract rules is desirable

He is responsible for People management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of an organization Able to champion the work load distribution to efficiently deliver the Global KPI s of Trade Contract This role requires end to end visibility of Commodity value chains to holistically define/change the operation model as and when required bit early Main Accountabilities Support and share insight on the Budget planning Monitor Daily contract entry and issuance meet Global KPIs, across all value chains on a daily basis Ensure global projects like CLM, DocuSign and SENDA are successfully managed, rolled out and implemented in the team Ability to impart domain knowledge to the team to build a pool of subject matter experts (SMEs) Handle and resolve critical issues and propose solutions Provide support in process transitions and work on process stabilization, have well defined control process, SOPs and KPIs Lead and provide guidance to the team to effectively communicate and handle all day-to-day operational related activities with various stakeholders Handle succession planning, identify training needs and work on resource development to build a self-reliant and efficient team Liaison with legal and compliance on critical issues that require special attention/exceptions and ensure timely resolution Accountable for tracking performance and driving best in class KPIs Review of third party issued contracts to ensure Bunge risk is well covered Ensure document retention in accordance with Company s policies and procedure requirements Perform Month End Checks for Team and ensure accounting queries are resolved within the agreed deadline Work in coherence to achieve self and team goals Additional responsibilities: Preparing monthly reports and scorecards Manage work allocation and leaves plan of the team Ensure Control mechanism, compliance checks are always in place Ensuring SOX and other statutory requirements are met and clean audit reports Ensuring close coordination with team to have smooth closure of month end activities Identify and propose ways of process improvement as per Industry leading practices Help in designing of the Contract Lifecycle Management (CLM) tool as per Organization requirement Manage change in CLM and ensure new changes are implemented Lead User Accessibility Testing (UAT) Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future Provide guidance and support to the team, knowledge sharing and best practices for talent optimization and retention Knowledge and SkillsBehavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy Collaborate, effectively communicate with others and take initiative to continually develop themselves Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change Technical Relevant experience in handling entry and issuance of commodity contracts for bulk and container shipments of Agri-commodities, with good knowledge of GAFTA, FOSFA contracts rules Good knowledge of concepts and procedures related to contract life cycle of commodity contracts and execution, related terms & guidelines, including expertise in Incoterms, logistics and shipping documents Ability to work independently, efficiently and deliver high quality output under time pressure Experience in managing people and processes through a sustained period of change Strong written & oral communications skills in English Knowledge of any other foreign languages will be an added advantage Computer proficient and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience in working with SAP system Education & Experience 5-7 years of work experience in a similar role or with International Commodity company Minimum Education Qualification - Graduation, Post-graduation or MBA in International Business would be an advantage Relevant experience in handling commodity contracts with good knowledge of GAFTA, FOSFA contract rules is desirable

Key Responsibilities Process Analysis & Improvement: Evaluate existing business processes to identify inefficiencies and areas for improvement. Develop and implement strategies to optimize processes and enhance productivity. Process Design & Implementation: Design and implement new processes to increase efficiency and productivity. Lead process improvement projects from initiation to completion. Collaboration & Training: Collaborate with cross-functional teams to implement process changes. Train employees on new processes and procedures.

He is responsible for People management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of an organization Able to champion the work load distribution to efficiently deliver the Global KPI s of Trade Contract This role requires end to end visibility of Commodity value chains to holistically define/change the operation model as and when required bit early Main Accountabilities Support and share insight on the Budget planning Monitor Daily contract entry and issuance meet Global KPIs, across all value chains on a daily basis Ensure global projects like CLM, DocuSign and SENDA are successfully managed, rolled out and implemented in the team Ability to impart domain knowledge to the team to build a pool of subject matter experts (SMEs) Handle and resolve critical issues and propose solutions Provide support in process transitions and work on process stabilization, have well defined control process, SOPs and KPIs Lead and provide guidance to the team to effectively communicate and handle all day-to-day operational related activities with various stakeholders Handle succession planning, identify training needs and work on resource development to build a self-reliant and efficient team Liaison with legal and compliance on critical issues that require special attention/exceptions and ensure timely resolution Accountable for tracking performance and driving best in class KPIs Review of third party issued contracts to ensure Bunge risk is well covered Ensure document retention in accordance with Company s policies and procedure requirements Perform Month End Checks for Team and ensure accounting queries are resolved within the agreed deadline Work in coherence to achieve self and team goals Additional responsibilities: Preparing monthly reports and scorecards Manage work allocation and leaves plan of the team Ensure Control mechanism, compliance checks are always in place Ensuring SOX and other statutory requirements are met and clean audit reports Ensuring close coordination with team to have smooth closure of month end activities Identify and propose ways of process improvement as per Industry leading practices Help in designing of the Contract Lifecycle Management (CLM) tool as per Organization requirement Manage change in CLM and ensure new changes are implemented Lead User Accessibility Testing (UAT) Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future Provide guidance and support to the team, knowledge sharing and best practices for talent optimization and retention Knowledge and SkillsBehavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy Collaborate, effectively communicate with others and take initiative to continually develop themselves Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change Technical Relevant experience in handling entry and issuance of commodity contracts for bulk and container shipments of Agri-commodities, with good knowledge of GAFTA, FOSFA contracts rules Good knowledge of concepts and procedures related to contract life cycle of commodity contracts and execution, related terms & guidelines, including expertise in Incoterms, logistics and shipping documents Ability to work independently, efficiently and deliver high quality output under time pressure Experience in managing people and processes through a sustained period of change Strong written & oral communications skills in English Knowledge of any other foreign languages will be an added advantage Computer proficient and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience in working with SAP system Education & Experience 5-7 years of work experience in a similar role or with International Commodity company Minimum Education Qualification - Graduation, Post-graduation or MBA in International Business would be an advantage Relevant experience in handling commodity contracts with good knowledge of GAFTA, FOSFA contract rules is desirable

Roles and Responsibilities Conduct quality analysis of raw materials, in-process samples, finished products, and stability studies to ensure compliance with specifications. Prepare BMRs (Batch Manufacturing Records) for new batches and review them before release. Perform microbial testing on raw materials, bulk samples, and finished products using standard methods like MLT (Microbial Limit Test). Ensure proper documentation of all quality activities, including test results, observations, and actions taken. Collaborate with cross-functional teams to resolve quality issues related to product development, manufacturing processes, or packaging.

Should have at least 5 years MIS experience Involves Data Analysis & careful scrutinizing of the business data. Role also involves detailed data analysis. Knowledge of Adv. Excel, and Pivot Charts etc. will be an added advantage. Well versed with Macros and slicers Maintain MIS and report scope of improvement. Ensure process improvement and adherence to MIS reports. Handling data at Pan India level Manage team MIS to monitor and scale up skills and productivity. Excellent oral and written communication skills. Fast learner Excellent Knowledge of MS Excel, Macro, Adv. Excel, Power Point etc. Excellent analytical Good knowledge of the web applications and their functioning (Internet & Search Engines) .

Role & responsibilities Accounts Payable Raise debit note for monthly charges GRIR a/c Clearing Submission of doc. For internal Audit Balance Sheet & related Activity ABG & PBG T&P hire Charges Recoveries Vendor Master Creation and updation Capitalization Risk & Cost Report MIS, Budgeting, Planning & Costing - Cost Sheet -EUP Wise Daily Cost Sheet Weekly Working Capital TOC Reports DP Statement Audit and Compliance Employee Ledger scrutiny & reconciliation on time to time basis. Cash Flow & Fund Management on daily basis. Bank Reconciliation Statutory Payment like PF CMPF ESIC, Etc. Taxation- Direct tax return filing & Employee taxation Online Payment of all vendors & employees. Processing of general Expense reimbursement. Scrutiny of outstanding Land Advances & reconciliation. Monthly land Capitalization & maintaining Land records. Processing & bill payment. Processing of Coal transport invoices. Internal Auditor Preferred candidate profile 8 years post-qualification experience in Internal Audit preferably in the Power/Energy sector. Perks and benefits As per Industry Market

Key Responsibilities Promote customer centricity and ensure awareness of internal policies for smooth issue resolution Guide and support team members to address controllable concerns transparently Provide special attention to onboarding and integrating new team members into the work environment Track and resolve concerns by coordinating with supervisors Measure client KPIs and conduct regular performance reviews with internal teams Maintain ABCD ranking for team members (CSA/TL) to drive accountability Initiate and implement process improvement strategies Reduce client escalations by addressing open points from VOC, VOB, reviews, and MoMs Conduct market studies for process benchmarking and share insights with internal and external stakeholders Maintain effective written communication and client interaction

Ensure all KPIs are met on a daily basis. Domain knowledge of international trade, gauge complete understanding to be SME of the process. Supervision and close coordination with team on daily activities. Be first point of contact for the team -Handle teams queries, Issues and concerns effectively. Close coordination with internal and external interfaces on day to day activities. Managing Vendor queries. Follow-up and coordination with Vendors for revised invoices. Monitor the status of the activities and report upward to Manager. Responsible for timely processing and posting of invoice for payment, Interco, 3rd Party vendor invoices. Ensure timely filing of document for retention, in accordance with Company s policies and procedure requirements. Effective communication on all day-to-day operational related activities with various stakeholders. Adapt and quickly get hands on to the new introduced applications and process and in turn train the team to learn and adapt for achieving better result and desired outcome. ( SEDNA, Billing machine and service now ) Work in coherence to achieve self and team goals. Additional responsibilities: Ensure SOPs are diligently followed, and compliance checks are always in place, Control mechanism, quality checks, manage the process, propose solutions. Ensure all daily, weekly and monthly reports send on time. Daily status updates and report issues to the Team lead/manager for timely resolution Ensuring close coordination with team to have smooth closure of month end activities. Identify and propose ways of process improvement as per Industry leading practices. Drive and ensure successful implementation of internal projects. Provide guidance and support to the team, knowledge sharing and best practices. Impact/Dimensions (Describe the strategic impact of the role / Using dollars and/or numbers, list the pertinent statistics of the position which clarify major areas of impact. Examples are: # of employees supervised, annual budget, annual sales/revenue): Responsible for ensuring on time and accurate posting and payment of Invoices. Also targeting towards business KPI improvement by improving the TAT and Accuracy on Invoices processing. Key Performance Indicators (KPIs) : Target to achieve 99% TAT and 98% accuracy for Invoice posting in SAP Ensure timeline for Invoice review and posting well within/by Invoice due date. Deliver efficiency of around 10 % in the process flow by continuous improvement and eliminating unproductive methodology. Major Opportunities and Decisions : Highly organized and able to work within tight timeliness and applicable KPIs Flexible and adaptive to changing conditions in the business/market environment Strong customer service, communication skills/soft skills Attention to details, process oriented and analytical skills Effective decision making and problem solving Computer proficient (SAP, Analytical tools, MS Office). Work well as part of a team to achieve a common objective

Key Responsibilities Minimum 1 year of experience as a Team Leader in voice-based inbound customer support Lead, motivate, coach, and counsel Customer Relations Executives (CREs) to meet KPIs and SLAs Collaborate with internal departments to resolve CRE and customer concerns effectively Enforce compliance with security and data protection standards Drive process improvements to increase operational efficiency Identify problems proactively and recommend effective solutions Maintain team rapport and strong employee engagement Provide structured handholding and support to new CREs for better retention Monitor and coach CREs through call listening and performance feedback Handle customer escalations and ensure prompt resolution Manage shift rosters and minimize shrinkage Ensure adherence to login hours and other KPIs by CREs Escalate process-related issues such as system downtime or connectivity failures Conduct daily briefings to update the team on new product or process changes Ensure quality, accuracy, and turnaround standards are consistently met Demonstrate industry and domain knowledge, customer focus, and strong communication skills Analyze trends and provide early solutions to emerging issues Make quick, informed decisions in response to operational challenges

To oversee and supervise production operations at the plant, ensuring efficiency, quality, and compliance with operational standards. Key Responsibilities Develop and manage the production schedule. Implement and monitor production plans to ensure timely delivery. Revise schedules as required based on resource availability and business priorities. Assess and plan for material and equipment requirements. Make decisions on equipment use, maintenance, upgrades, and procurement. Develop and enforce standard operating procedures (SOPs). Ensure compliance with SOPs and safety standards. Define and uphold product quality standards. Oversee quality control systems and ensure alignment with company goals. Analyze production and quality data to identify and resolve issues. Drive continuous improvement initiatives across the production process. Generate and maintain detailed production reports. Monitor team performance and initiate improvements where necessary. Estimate production costs and manage production budgets. Implement cost control measures to optimize expenses. Ensure cross-functional coordination with departments like procurement, distribution, and management. Education & Experience Education: BE/B.Tech in Mechanical Engineering Experience: 10+ years in production and manufacturing Strong knowledge of manufacturing processes, raw materials, and production equipment Familiarity with health, safety, and compliance standards Proficiency in process improvement, business management, and budgeting Industry Preference Candidates from the following industries will be preferred: Healthcare Medical Devices Pharmaceuticals Medical Equipment Medical Services

Role & responsibilities Receiving & lodging Customer Complaints ( Consumers / Wholesalers / Dealers / Retailers). Handling Complaints / Queries. Coordination with related units / departments for promptly rectification and closure of customer complaints / issues. Prepare daily activity report. Relationship activities with Customers (Greeting / Redemption etc.) MIS to reporting authority as per defined periodicity. Inbound and Outbound Calling Good Communication Skills

Role & responsibilities The Director will be involved in anchoring the Business Consulting Solutions for GCCs, managing multiple clients in India & abroad. The responsibilities will include. Scaling the GBS consulting practice through outreach in the industry, building relationships with existing & new clients and expanding our trade corridors Attracting and building a strong team of GBS transformation professionals through external talent infusion and strengthening the existing team Demonstrate strong delivery capabilities to be able to lead client engagements GBS Operating Model Design, GBS Implementation, Process Transformation, Digital Transformation and Program Management Independently manage senior external / internal stakeholders Demonstrate significant industry / solution expertise Design new GBS, Process transformation and Digital/ AI enabled transformation solutions and take these to the market. Manage engagement economics & receivables, project resources and team utilization. Take ownership of delivery / preparation of high-quality deliverables and manage service quality, brand, and client expectations Oversee knowledge development and management. Strengthen the EY brand through Thought Leadership and industry networking. Ensure compliance to the firms standards, processes, and policies. Professional Background 12 – 15 years of post-qualification / relevant experience – Consulting experience with Big 4 (preferred), Outsourcing Service Providers (Business excellence / Solution Design & Implementation / Sales) and Global Capability Centres (Process excellence / Transition / Digital Transformation) GBS Transformation experience across Finance, HR, IT, Supply Chain functions, and in industry specific services Experience in solution design and delivery of services / engagements involving GBS optimization, location advisory, operating model design, shared services setup / implementation, process transformation, business diagnostics, business case analysis and planning, sourcing strategy, outsourcing / offshoring strategy, digital transformation, design of SLAs, process KPIs and reporting requirements. Should have worked in any one or more of following industry verticals – Automotive & Manufacturing, Technology, Media, Telecom, Consumer Products & Retail, Life Sciences and Energy In depth knowledge of GBS & outsourcing trends and leading practices Experience in working in a cross-border, multi-team, virtual environment with international exposure. Preferred Skills Expertise in one or more of the areas listed – process transformation, business process diagnostics, business case analysis & planning, service sourcing,, Outsourcing/offshoring strategy and setup, GBS transformation or Design of SLAs, process KPIs and reporting requirements. Exposure to ERP suite like Oracle, SAP and other technologies like RPA / AI / ML / workflows / Function specific tools Experience with process mapping and optimisation tools like Microsoft Visio, IBM, Celonis etc. Ability to manage multiple workstreams and collaborate. Ability to understand client requirements and develop / customize solutions. Core skills Advanced written and verbal communication skills Business development and account mining skills In-depth understanding of the GBS landscape, with a strategic view of the upcoming trends Excellent understanding and experience delivery digital/ AI led transformation programs Professional networking skills Program management, multi-tasking and time management skills. Excellent people management skills Advanced knowledge of Microsoft© Excel, Word, PowerPoint Ability to lead and inspire teams and clients. Client relationship management and account management skills Other Willingness to travel frequently. Willingness to learn new skills. Able to thrive in relatively unstructured situations. High initiative and drive, positive attitude and commitment Maturity and ability to handle pressure situations. Academic background B.E. / B.Tech. / CA / MBA (preferably from a premier institute such as IIMs, SP Jain, XLRI, ISB, NMIMS, NITIE, FMS) Base location and travel Chennai The Director would be required to travel to client locations.

Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview

Sr. Exe AM Business Excellence- West: About CMR: CMR Green Technologies Limited formerly known as Century MetalRecycling Limited is Indias largest producer of Aluminium and Zincdie-casting alloys with a combined annual capacity of over approx. 4, 18, 000MT per annum. Since its inception in 2006, it has maintained itsfast-paced growth by leveraging the latest technology and continuousimprovement. CMR, which recycles aluminum scrap to make alloy, has 28-30 percent market share in India and is nearly three timeslarger than its nearest competitor. We are having strong presence at PANIndia level (North, West & South) with 13 manufacturing units, 5000 strongworkforce and supplies to major automotive industry in India includingtier one OEMs like Maruti Suzuki, Honda Cars, Bajaj Auto, Hero MotoCorp andRoyal Enfield Motors. Halol & Other West locations Position: FLO Business Excellence Job Band: - A Designation: Executive/Sr. Executive/AM No. of Posts: 01 Department: Business Excellence Reporting to: Area Head BusinessExcellence Qualification: Essential B.Tech/M.tech Mechanical/Electrical/ Electronics/ Metallurgy/ Industrial Engineering Desired: - Degree/Diploma/Certification Course in Production / Experience: Essential: - 3 or more years of experience inBusiness Excellence / Industrial Engineering/ Process Engineering. Desired: - Experience in process improvement, project management, and data analysis, Lean six sigma, 7 QC tools, CAPA, RCA. Job Profile: Review and analyze identified areasof improvement for preparing recommendations on feasibility and scale of theproject. Coordinate with department headsfor conducting audits in energy consumption / maintenance / safety standards, report findings and consequently scope of improvements. Identify process improvementopportunities out of suggestions received from audit findings, Qualityobservations / audits, kaizens, process improvement teams, user departments, ERP, EHS teams, etc. Propose and evaluate feasibility of implementing bestpractices in functions in line with changing external environment CoreCompetencies: Leanmanufacturing, six sigma, 7QC tools, PLC controlling and automations. Costconsciousness Effectivecommunication Teamwork Knowledgesharing and learning. Planningand organization Executionexcellence Resultsorientation General: Age- 25 -30 Years CTC Approx. 3-6 LPA Approx. CTC not a constraintfor suitable Candidate Candidate should not be a frequent Changer. Notice Period: Joining Period Max 30 Days. Wecan Buy Notice Period if required. Location: Vanod :Survey No. 470 & 471, Village Vinod, Taluka Dasada, District SurendraNagar, Gujarat 382750 Railway Station: Surendranagar (93.5km away) Airport: Sardar Vallabhbhai Patel InternationalAirport (104.1 km away) Halol: 455/P1/P1, Village Kambola, Taluka- Savli, Vadodara, Gujarat, India-391510 NearestRailway station: Champaner Railway Station (11.5km away) VadodaraRailway Station (41.5km away) Airport: Vadodara Airport, Gujarat (36km away)

The group you'll be a part of The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lams business. The impact you'll make Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices. Plans, manages, and controls the activities of a team that provides operational support for a business segment, group or team. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision. Selects, develops, and evaluates personnel ensuring efficient operation of the function. What you'll do Delivery predicable Operational Performance which meets or exceed KPIs, Goals, Objectives, Deliver to annual operating plan goals, Drive initiatives to enable capability, scalability, productivity, Drive continues improvement projects. Cross-functional alignment and execution of deliverables. Lead a staff of Program Managers development them to meet future business needs. Expert understanding of an integrated enterprise system database environment (ie PLM), specifically pertaining to Material Master, Bill of Materials, and Engineering Change Record. In-depth knowledge, understanding, and application of Doc Control/Change Control processes/systems. In-depth knowledge and understanding of product structures, configurable vs non-configurable. In-depth knowledge, understanding, and application of interchangeability policy (ie., Form, Fit, Function) relative to Change Control practices. Works with cross functional team to maintain change records for supplier changes, supplier POR changes, obsolescence requests. Who we're looking for Eligibility Criteria: Years of Experience: Minimum 15 years of experience Job Experience: Proven leader, managing cross-functional global team or functional teams of 6 -12+ members at various levels of the organization. Education: Diploma and Bachelor degree in Engineering or MBA (Supply Chain/Operations Mandatory Skills required to perform the job: Proven leader, managing cross-functional global team or functional teams of 6 -12+ members at various levels of the organization Prior Engineering Change Management/PLM work experience/knowledge of product/BOM structures, configuration management, change control/PLM systems, engineering and manufacturing business processes Familiarity with SAP/other ERP systems and PLM-related integrations Outstanding written and verbal communication skills, with ability to clearly communicate operationally with functional Engineering and Operation stakeholders, as we'll as communicate effectively technically with business system analysts, developers, relating to Engineering Change Management and PLM. Ability to create and deliver presentations at peer and/or executive levels. Demonstrated problem-solving skills with the ability to solve complex problems with cross-functional orgs and potentially conflicting business needs. Demonstrated experience and results as a hands-on manager with functional process and business operations knowledge of Engineering Change Management, Issue Reporting, ERP and Engineering processes Lead a staff of Program Managers development them to meet future business needs. Proven working experience in People management, Customer Change Control, or supply chain within the Semi-Conductor or electronic sector. Excellent client-facing and internal communication skills Excellent written and verbal communication skills PMP, MPM, or CPIM certification is a plus Lean Six Sigma is plus Note: Candidates should be comfortable working in shift based on business needs. Shift timings 1:30pm to 10:30pm Preferred qualifications Desirable Skill: Exposure to SQL, SAP HANA and data visualization tool like Power BI Experience in the wafer processing or general manufacturing is a definite plus Our commitment We believe it is important for every person to feel valued, included, and empowe'red to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Companys intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. On-site Flex you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

JOB PURPOSE The position is for overall accounts Receivables Management including activities like debtors reconciliation, preparing and circulating total outstanding dues statement on a weekly basis highlighting critical and over dues aiming to reduce company s DSO, preparing debtors ageing analysis, Monitoring of total receipts accounting and ensuring accuracy thereof , Bank reconciliation, raising monthly interest debit notes and their reconciliation, preparing and circulating various MIS reports related to receivables area, Checking and depositing service tax on advances on monthly basis and Reconciliation of service tax with revenue in financials on half yearly basis for service tax return filing purpose and Audit coordination preparing and providing various audit schedules related to the respective work area and getting the same audited. ORGANISATION CHART Accountabilities Key Performance Indicators Interest on delayed payments: Calculating interest recovery against payments delayed by each customer, generating and ensuring delivery of respective debit notes, interest dues reconciliation with customers and handling addressing queries from customers with regard to interest dues. Raising interest debit note by 15th of the subsequent month. Ensuring delivery of debit notes to customers within 4 days of raising such debit notes Parking of debit notes in SAP system within 2 days of raising the debit notes. Timely Passing interest credit notes on CA certified statement reconciliation credits from back date Reconciliation of interest and addressing queries from customers on a daily basis. Timely providing interest working to commercial in excel sheet as per their requirement. Monitoring Receipt Accounting BRS : Monitoring of total receipts accounting involving more than 2500 transaction (INR and USD) every month having a total value of more than INR 5000 crores annually. Ensuring accuracy in all respects viz date, amount, and customer. Checking and booking of forex fluctuations. Ensuring all cheques received are deposited the next working day Ensuring sending collection report to management on a daily basis Accounting of all receipts within 2 days wherever invoice details are received. Ensuring of booking of all onetime pass/ADP/TVP related income before month end. Ensuring accuracy in accounting of receipts. Ensuring proper record keeping of receipts transaction for audit purpose Ensure Bank Reconciliation for ICICI2685 and closing open items on monthly basis. Also to ensure that there is no open item for more than three months. Following up with all stakeholders (other than revenue related) for passing receipts entry and getting the required entries posted on a daily basis. Posting of reconciled entries (more than 2500 entries monthly) from "in a/c" to "main a/c" in SAP before closure of SAP period every month end. Following up with commercial department for payments details of un-identified receipts lying in customer accounts for more than six months. Regularly clearing of the open items in SAP on receipt of invoice-wise payment details. KEY ACCOUNTABILITIES Service tax Reconciliation of service tax deposited with revenue figures reported in financials for service tax return filing purpose on a half yearly basis within timeframe Reconciliation of Service tax payable on receipts basis with debtors outstanding on quarterly basis Checking and depositing service tax on advance received from customers on a monthly basis before closure of SAP period. Audit Coordination: Preparing debtors related schedules as per revised schedule VI, preparing variance analysis showing quarterly and annual variance, bad debts provisioning as per debtors policy, bad debts write offs after necessary documentation and other schedules as required and getting the same audited. Preparing debtors schedule after appropriate clearing of collections during the quarter, bifurcated in to different categories viz. Trade debtors - 180secured, unsecured and Non Trade debtors as per revised schedule VI within 2 days of SAP period closure. Preparing variance analysis reports for variance in debtors outstanding and advance from customers as per audit timelines. Initiating and booking provision of Bad and doubtful debts as per debtors policy after securing managements approval through commercial dept. as per timelines Timely preparing subsequent realization report taking into accounts realizations for previous quarter after closing of current quarter. Timely getting the all the schedules audited, addressing queries from auditors and ensuring that no query remains unaddressed at the end of the respective audit. Providing MIS information: Providing MIS data with respect to receivables related activities from time to time as required by various departments. Preparing GCM/BCM ATRs as per time lines in line with monthly CEO review. Timely providing MIS data with respect to receivables related activities from time to time as required by various departments. Preparing and providing data related to various ATRs required to be presented in CEO/GCM review by 10th of the month. Preparing and circulation Debtors Turnover days as on every month end by 10th of the month. Preparing and circulation of MIS on Electricity and water dues unpaid by customers every fortnight. Timely preparing and circulating MIS report on Air India dues movement containing stream wise billing as on every month end. KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS External - Interaction with Concessionaires, JVs, Airlines and statutory, revenue and CAG Auditors. INTERNAL INTERACTIONS Internal - Commercial department and top management Interacting with SAP team for process improvement. Interacting with Management Assurance Group for internal audit related issues. Interacting with Compliance team for tax related issues. FINANCIAL DIMENSIONS Total receipts amount of more than INR 5000 Crores annually, number of transactions involved - more than 25000 annually Average debtors more than INR 600 Crore at each month end. OTHER DIMENSIONS Number of staff under direct report: 3 Handling Rs 800 Crs Receivables. EDUCATION QUALIFICATIONS M. Com/MBA (Finance)/CA Knowledge of SAP Proficiency in MS Office. RELEVANT EXPERIENCE B. Com/M. Com : 8 years Relevant and 15 years total MBA : 5 Years relevant and 10 years total CA: 3 years relevant and 7 years total COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving Analytical Thinking Planning Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution Results Teamwork Interpersonal influence

The Industrial System Analytics (ISA) team within GDIA develops cutting-edge cloud analytic solutions using GCP tools and techniques to drive strategic insights across Ford. As a Product Owner (Supervisor), you will be a critical leader within our product-driven organization. You will be responsible for defining, prioritizing, and delivering high-value data products and analytical solutions that directly address key business challenges. This role requires a strong blend of strategic product thinking, hands-on agile execution, and the ability to lead, mentor, and guide your team (or cross-functional teams) to achieve exceptional outcomes in a dynamic, data-intensive environment. you'll have Bachelors degree in a quantitative field such as Computer Science, Engineering, Information Systems, Business Analytics, or a related discipline. 5+ years of experience as a Product Owner, Business Analyst, or similar role managing digital products or data solutions. Demonstrated experience in defining product roadmaps, managing backlogs, and prioritizing features. Proven experience working within an Agile software development environment. Experience gathering and translating business requirements into technical specifications and user stories. Strong understanding of data analytics, AI/ML concepts, and how they can drive business value. Familiarity with cloud platforms, preferably Google Cloud Platform (GCP) services (eg, BigQuery, GCS, Dataflow). Excellent communication, interpersonal, and stakeholder management skills. Even better, you may have Masters degree or PhD in a quantitative field. Experience supervising or mentoring other Product Owners or team members. Hands-on experience with data visualization tools (eg, Tableau, Power BI, Looker). Proficiency in SQL and/or scripting languages (eg, Python) for data exploration. Knowledge of Fords internal data ecosystems or IT systems. Experience with DevSecOps practices and tools (eg, CI/CD pipelines, Jira, GitHub). Certified Scrum Product Owner (CSPO) or similar Agile certification. Proven ability to balance "doing it right" with "speed to delivery" in a fast-paced environment. Inquisitive, proactive, and interested in learning new tools and techniques. --- Product Strategy & Vision: Translate high-level business objectives and customer needs into clear product vision, strategy, and measurable outcomes for your product area. Communicate product vision and strategy effectively to the development team, stakeholders, and leadership, ensuring alignment and buy-in. Gather and analyze customer/internal feedback to continuously refine the product roadmap and drive improvements. Backlog Management & Prioritization: Own, define, and prioritize the product backlog, ensuring it is we'll-groomed with clear, actionable user stories and acceptance criteria. Collaborate closely with engineering, data science, and UX teams to refine requirements and ensure technical feasibility and optimal solution design. Manage interdependencies across features and product releases, identifying and proactively mitigating risks to delivery. Stakeholder Collaboration & Communication: Act as the primary liaison between business stakeholders, customers, and the development team, fostering strong relationships. Translate complex technical concepts into understandable business language and vice versa, facilitating effective decision-making. Manage stakeholder expectations and provide regular, transparent updates on product progress, risks, and achievements. Act as a strategic consultant to the business, guiding them towards optimal data-driven solutions rather than just fulfilling requests. Product Delivery & Quality Assurance: Ensure that delivered software and analytical solutions meet desired business outcomes, quality standards, and compliance requirements (eg, security, legal, Ford policies). Collaborate with the team to define relevant analytics and metrics to track product performance, adoption, and realized business value. Facilitate user acceptance testing and feedback loops to ensure product adoption and satisfaction. Agile Leadership & Process Improvement: Champion Agile software development principles, culture, and best practices within your team and across the organization. Lead and facilitate team ceremonies (eg, sprint planning, reviews, retrospectives) to ensure efficient and effective delivery. Mentor, coach, and guide team members (including junior Product Owners, if applicable, or cross-functional team members) in product ownership best practices, problem-solving, and continuous improvement. Ensure effective usage of agile tools (eg, Jira) and derive meaningful insights for continuous improvement of processes and delivery. Drive adoption of DevSecOps and software craftsmanship practices (CI/CD, TDD) where applicable.