23552 Process Improvement Jobs - Page 34

You will be responsible for handling customer queries via phone, email, chat, and social media related to fintech products, transactions, and account management. Your main duties will include ensuring timely resolution of customer complaints, escalating complex issues to relevant teams, providing information about company products, services, and policies to enhance customer experience, maintaining accurate records of customer interactions for process improvements, collaborating with internal teams to address customer concerns, staying updated on industry regulations, company policies, and product updates, and identifying opportunities for improving customer experience and suggesting process ...

Role Overview: As an Accountant R2R at SKF in Chinchwad, Pune, your role involves efficiently maintaining and processing record to report transactions for the assigned entity/geography. You will be reporting to the Sr. Accountant R2R and will be working as an individual contributor. Key Responsibilities: - Oversee the day-to-day maintenance of the General Ledger (GL), ensuring accurate and timely recording of transactions. - Complete reconciliations for all GL accounts, identify reconciling items, and clear them with accuracy. - Ensure compliance with internal controls for all processes. - Perform intercompany reconciliations and address any differences. - Assist in preparing and analyzing f...

Role Overview: As a US Benefits Sr Associate at Amgen, you will play a crucial role in managing and administering U.S.-based health and welfare programs. Your responsibilities will include ensuring the accurate daily administration of the company's US health and welfare benefit plans, maintaining compliance with regulations, and delivering excellent service to employees. You will collaborate with vendors, resolve employee issues, and support key annual processes such as open enrollment and compliance reporting. Key Responsibilities: - Administer US health and welfare benefit plans, including medical, dental, vision, life, disability, flexible spending accounts, and other ancillary programs. ...

Role Overview: As a Operations Manager, you will be responsible for leading and managing daily operational activities to ensure alignment with strategic goals. You will collaborate with cross-functional teams to identify and implement process improvements, analyze performance metrics, develop strategies for optimization, and maintain operational policies and procedures. Key Responsibilities: - Lead and manage daily operational activities to align with strategic goals. - Collaborate with cross-functional teams for process improvements. - Analyze operational performance metrics and optimize productivity. - Develop and maintain operational policies to ensure compliance. - Monitor industry trend...

As a US Benefits Sr Associate at Amgen, you will play a critical role in managing and administering U.S.-based health and welfare programs. Your responsibilities will include: - Administering US health and welfare benefit plans, such as medical, dental, vision, life, disability, and flexible spending accounts, ensuring accurate operations and compliance with regulations like ERISA, ACA, HIPAA, and COBRA. - Processing benefit transactions accurately in alignment with plan rules and timelines. - Maintaining plan documents, SPDs, compliance filings, and internal records. - Serving as the primary contact for benefits vendors and third-party administrators, resolving day-to-day issues, monitoring...

As an Accounts Executive with over 5 years of experience, you play a vital role in the finance and accounting team, ensuring the accuracy of financial transactions and records. Your expertise in accounting software like Tally and Zoho, along with financial analysis skills, are essential for the smooth functioning of financial operations. - Perform regular bank reconciliations to align bank statements with financial records. - Monitor accounts receivable, send invoices, and follow up on collections. - Track and categorize business expenses, ensuring proper allocation to cost centers. - Utilize Tally and Zoho for maintaining financial records, generating statements, and data analysis. - Prepar...

Email your resume to Nisha@wissenpro.com or WhatsApp/call it to 9100188894 Assistant Manager (AM) CTC ~10 LPA Expected Experience: 3 to 6 years in Global Mobility / HR Operations (AM roles in Genpact usually fall in this range) Manager CTC ~14.5 LPA Expected Experience: 6 to 10 years in Global Mobility, including team handling (Manager band needs proven leadership + strong GM exposure)

As a Sales and Customer Success Trainer at our company, you will play a crucial role in developing comprehensive training programs for the sales and customer success teams. Your responsibilities will include creating training materials, conducting live training sessions, and ensuring that the teams are equipped with the necessary skills to drive sales and meet customer needs effectively. Key Responsibilities: - Manage and optimize the Learning Management System regularly to enhance its effectiveness. - Develop training content such as cheat sheets, videos, and manuals. - Create tools like "Hose Finder" and "Hose Assembly Code Finder" to facilitate product knowledge. - Update cheat sheets for...

As a Computer Systems Support Specialist, your role involves designing, organizing, modifying, and supporting the organization's computer systems. Your responsibilities will include troubleshooting desktop hardware and software issues, configuring Outlook, and addressing any issues related to Local Area Networks (LAN), Wide Area Networks, and network segments. Key Responsibilities: - Maintain operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs - Optimize and lead process improvement - Maintain internal infrastructure requirements such as laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates - ...

As the Associate Director, Head of Talent Lifecycle Delivery at the company, your role is crucial in designing and executing the strategic direction for global HR service delivery throughout the talent lifecycle. Your responsibilities include: - **Global Process Ownership & Optimization:** - Act as the enterprise process owner for end-to-end Talent Life Cycle delivery, overseeing areas such as onboarding, employee data management, talent movement, and separations. - Define and enforce global process standards in alignment with HR Centres of Excellence (COEs) and enterprise compliance frameworks. - Lead initiatives for process harmonization, automation, and digital enablement to enhance effic...

You will be responsible for conducting audits as per the audit plan and following up with the respective teams for corrective actions. Your key responsibilities will include: - Evaluating internal controls, identifying loopholes, and providing recommendations - Liaising with external advisors and auditors - Verifying statutory compliances, reconciling statutory returns with the books of accounts, and communicating any gaps to the stakeholders - Verifying all reconciliation statements, identifying gaps, and communicating them to the stakeholders - Conducting stock audits regularly, reviewing discrepancies in stock audit reports, and taking corrective actions - Reviewing the trial balance mont...

As a Lead Asset Management Specialist at Siemens Energy, your role will involve designing and implementing cutting-edge Asset Management capabilities within ServiceNow. You will collaborate closely with business stakeholders and process owners to ensure that asset management processes are not only efficient but also aligned with industry best practices. Your contributions will drive innovation and enhance service delivery. Key Responsibilities: - Lead the design, configuration, and implementation of the Common Service Data Model (CSDM) and Configuration Management Database (CMDB) within ServiceNow. - Collaborate with business stakeholders and IT teams to gather requirements and ensure the CM...

As a Business Operations Associate, your role involves assisting in the day-to-day operations of the company. You will closely collaborate with the operations team to ensure seamless business processes, enhance productivity, and contribute to achieving organizational goals. Key Responsibilities: - Collect and analyze data related to various business operations, identifying trends, inefficiencies, and opportunities for improvement through data analysis. - Collaborate with cross-functional teams to streamline processes and workflows, proposing and implementing enhancements to boost operational efficiency. - Maintain and update standard operating procedures (SOPs), process manuals, and document...

As an Assistant Manager - Legal Operations at Barclays, your primary responsibility will be to provide top-notch support to the Legal Operations team. You will be involved in conducting thorough due diligence, ensuring compliance with regulatory requirements, and protecting our clients and organization with expertise and attention to detail. Key Responsibilities: - Obtain and validate approvals across stakeholders during document negotiation stages using orchestration tools and AI solutions. - Ensure timely and accurate coordination of approval processes for various agreement types. - Process mergers by updating systems when two entities merge, ensuring only the surviving entity is reflected...

As a Manpower Planning and Shift Rostering Manager, your role involves managing the manpower planning and shift rostering according to load projections and productivity targets. You will ensure compliance with SOPs, facility 5S, and overall upkeep of the facilities. Your responsibilities include: - Monitoring vehicle connections, availability, and ensuring timely unloading/loading of vehicles. You will be responsible for tracking relevant metrics. - Planning ad-hoc vehicle requirements based on load profiles and coordinating with the fleet team. - Maintaining service levels and ensuring performance metrics are met. - Facilitating communication and coordination with various teams such as comm...

As an Assistant Warehouse Manager at The Sleep Company, you will play a crucial role in supporting the Warehouse Manager to ensure the smooth, efficient, and accurate handling of inventory, dispatches, and receipts. Your hands-on experience in warehouse management systems, people management, and process improvement will be essential in upholding our commitment to quality, efficiency, and customer satisfaction. Key Responsibilities: - Warehouse Operations Management - Supervise inbound and outbound logistics to ensure timely receipt and dispatch of goods. - Monitor daily warehouse activities, including material handling, storage, and stock accuracy. - Maintain compliance with safety and house...

Role Overview: You will play a crucial role as a Contact Center Operations Manager at one of the Weekday's clients, focusing on ensuring efficient and effective customer engagement through inbound, outbound, and digital channels. Your responsibilities will include leading operations across multiple teams, monitoring performance metrics, service level agreements (SLAs), and quality assurance processes. This position requires you to be a proactive leader with strong analytical, problem-solving, and interpersonal skills to manage people, technology, and processes seamlessly. Collaboration with senior management to design and implement strategies for productivity enhancement, customer satisfacti...

As a Product Specialist at Rippling, you will be part of a team dedicated to ensuring customers experience significant business transformation through Rippling's most complex products. Your role will involve deeply understanding customers" unique pain points, offering creative solutions, and setting up their Rippling environment to address their needs. You will serve as a crucial bridge between the customer and product teams, driving adoption and playing a key role in managing a new team of Talent Implementation Specialists. **Key Responsibilities:** - Mentor, hire, and lead a team of product specialists - Drive an implementation team to meet key KPIs such as productivity, project completion...

As a Project Manager in the Thermal Projects industry, your main responsibilities will include: - Developing and implementing project plans, including timelines, budgets, and resource allocation - Overseeing all electrical aspects of the projects from inception to completion - Collaborating with internal teams and external stakeholders to ensure project success - Ensuring all projects meet safety and quality standards - Managing project documentation and reporting - Providing technical guidance and support to project teams - Identifying and mitigating risks that may impact project delivery - Leading project meetings and effectively communicating project status to stakeholders - Continuously ...

Role Overview: As a Contributor at Infoblox, you will be responsible for leading month-end close activities, ensuring compliance with accounting standards, managing tax filings, and driving process optimization initiatives. You will play a pivotal role in overseeing financial reporting, balance sheet reconciliations, and audit readiness. Additionally, you will lead and mentor team members to foster compliance excellence and professional growth. Key Responsibilities: - Lead month-end close activities including journal entries, accruals, reconciliations, and financial reporting - Ensure compliance with corporate, statutory, and local accounting standards across multiple entities - Review and v...

Role Overview: You will be responsible for managing the accounting, finance, taxation, and compliance activities of The SCM Silk. Your role will require strong technical expertise in financial reporting, audits, statutory compliance, and cost control to ensure accuracy, transparency, and timeliness in all financial operations, supporting the company's business growth in the textile and apparel supply chain sector. Key Responsibilities: - Accounting & Financial Reporting - Prepare and finalize monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow). - Ensure accuracy and compliance with accounting standards and company policies. - Support preparation of Management ...

As a Strategy Development specialist, your role will involve developing and testing segmentation models and collection strategies, such as call prioritization and field allocations. You will be responsible for supporting A/B testing for new strategies, channels, or customer treatments. Additionally, you will collaborate with the collection team to refine contact and recovery strategies. Your expertise in Predictive Modeling & Insights will be crucial as you utilize analytical tools to optimize resource allocation and improve recovery rates. Collaboration and Stakeholder Management are key aspects of the role, requiring you to partner with Collection and risk teams to align on recovery goals ...

As a Customer Support Representative for the EPRO product, your role will involve providing product and service information to customers, as well as resolving any product or service-related issues. You will collaborate with other EPRO Teams and Branch offices to address customer queries and ensure customer satisfaction. Your responsibilities will include handling incoming and outgoing calls, managing emails, conducting welcome calls, and adhering to defined Turnaround Time (TAT) to meet customer needs effectively. Key Responsibilities: - Handle all inbound and outbound communication with customers - Receive, record, and resolve inbound emails, chats, and phone calls - Gather client requests ...

Role Overview: Logile is the leading retail labor planning, workforce management, inventory management, and store execution provider deployed in thousands of retail locations across North America, Europe, Australia, and Oceania. Their AI, machine-learning technology, and industrial engineering accelerate ROI, enabling operational excellence with improved performance and empowered employees. Logile solutions help boost profitability and competitive advantage by delivering the best service and products at optimal cost. Key Responsibilities: - Ensure accurate financial reporting, robust internal controls, and compliance with accounting principles and statutory regulations - Maintain accurate bo...

Role Overview: As a L2/L1 application support specialist with 5-10 years of experience, you will be responsible for providing technical support for applications and infrastructure. Your role will involve troubleshooting issues, working on metrics and reports, managing the issue management process, and driving process improvements. Additionally, you will interact with internal teams and external vendors to resolve issues and design metrics for reporting. Key Responsibilities: - Respond to customer inquiries and assist in troubleshooting and resolving challenges - Prioritize the workload of the Application Support team - Manage the Issue Management Process and identify areas for service improv...