23552 Process Improvement Jobs - Page 27

As a Customer Care Advocate at Rockwell Automation, your role is to provide exceptional customer service and resolve issues to ensure a superior customer experience. Embrace change and thrive in a dynamic environment where you will manage contract requests and software orders for global customers. Your responsibilities include: - Resolve customer issues with a positive, solution-oriented approach, prioritizing customer needs. - Demonstrate expertise in Order Management, Fulfillment, and SaaS operations. - Identify customer requirements and respond with urgency and empathy. - Assess severity of customer issues and resolve unexpected scenarios. - Identify process improvement opportunities and ...

Job Description: You should have at least 1+ years of experience in Defined Benefits (Manual Calculations) to be eligible for this role. It is important that you are comfortable working in US Shifts and at the Gurgaon Location (Hybrid). This position is open to any Non-Tech Graduate candidates. Responsibilities: - Processing and Quality checking. - Process reporting and training. - Queue Allocation & Management. - Updating SOPs and other process documents. - Ensuring compliance with all internal policies. - Process improvement. - Providing timely updates to Assistant Manager and onshore counterparts.,

Role Overview: As a Celonis Value Engineer, your role involves leading process mining initiatives and driving business transformation using the Celonis Execution Management System (EMS). You will be responsible for identifying value opportunities, designing impactful use cases, and collaborating with cross-functional teams to deliver measurable outcomes. Key Responsibilities: - Conduct end-to-end process assessments to identify inefficiencies, bottlenecks, and improvement opportunities - Facilitate stakeholder interviews and workshops to gather business requirements and map current-state processes - Benchmark processes against industry standards and best practices to identify gaps and improv...

As a Shift Operations Manager, your role involves overseeing all warehouse activities during your assigned shift. This includes tasks such as receiving, picking, packing, and dispatching goods. You will need to coordinate with your team to ensure that all tasks are completed accurately and on time. Monitoring and managing shift schedules, break times, and overtime are crucial to maintaining optimal productivity. Key Responsibilities: - Supervise and guide warehouse staff, including data entry operators, forklift drivers, and laborers. - Assign daily tasks to team members and monitor performance to ensure standards are met. - Conduct regular team meetings to communicate shift objectives, upda...

As a Senior Operations Manager - Sales & Operations at Travelust Tours & MICE, you will play a crucial role in overseeing day-to-day operations, driving sales growth, and ensuring operational efficiency. Your leadership, strategic planning, and cross-functional collaboration skills will be essential in achieving organizational goals. Key Responsibilities: - Lead, manage, and oversee daily sales and operational activities. - Develop and implement strategies to achieve sales targets and business growth. - Monitor operational performance, identify gaps, and implement process improvements. - Build and maintain strong client relationships to ensure customer satisfaction. - Prepare and present sal...

In this full-time on-site position as the Head of Accounting at Unimax Laboratories, located in Faridabad, NCR, you will be responsible for various financial aspects to ensure smooth operations and compliance. Your key responsibilities will include: - **Financial Management & Reporting**: - Oversee day-to-day accounting operations such as AP/AR, general ledger, banking, and reconciliations. - Prepare monthly, quarterly, and annual financial statements according to relevant accounting standards. - Manage budgeting, forecasting, and financial planning for plant operations. - Monitor cash flow, working capital, and the overall financial health of the company. - **Statutory Compliance & Audits**...

Role Overview: As a global leader in cybersecurity, CrowdStrike is dedicated to protecting the people, processes, and technologies that drive modern organizations. Since 2011, the company's mission has been to prevent breaches and redefine modern security with the most advanced AI-native platform. CrowdStrike's diverse customer base relies on the company to ensure the continuity of their businesses, the safety of their communities, and the progress of their lives. CrowdStrike is a mission-driven organization that fosters a culture emphasizing flexibility, autonomy, and career ownership for every team member. The company is always seeking passionate individuals with a strong focus on innovati...

You are a strategic thinker passionate about driving solutions in Legal Entity Control. You have found the right team. As an Associate within the Legal Entity Control team, you will be responsible for financial oversight of the legal entity, ensuring a strong control environment across all businesses, products, and operational areas impacting the Legal Entity financials and regulatory reporting. You will have the opportunity to interact with multiple lines of business and internal stakeholders, learning legal entity controllership end-to-end. - Manage legal entity accounting and control on a monthly basis, including overseeing the month-end close process, parent/child accounting, equity pick...

As an Assistant Manager - Lease Administration within the Global Occupier Services, your role involves overseeing end-to-end lease management activities to ensure compliance with lease terms, accuracy of financial data, and timely reporting for real estate portfolios. Your strong analytical, problem-solving, and client management skills will be crucial in supporting business operations and optimizing lease-related processes. Key Responsibilities: - Database Management: - Oversee and manage a diverse lease portfolio, including lease abstraction and setup, amendment abstraction and setup, estoppel review, vendor setup, and ensuring compliance with lease terms and conditions. - Critical Dates R...

As a Customer Service Senior Analyst - Voice at Accenture, your role will involve managing a team and continuously enhancing operating practices to deliver value-added opportunities for optimizing client service provision. You will work as part of the management team to meet SLAs, targets, and objectives through effective staff management. Key Responsibilities: - Recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests within the defined scope of support. - Managing unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. - Managing operations from a process and measurement standpoint. - Maintaining regu...

Role Overview: As a Senior Sales Manager (Current Account) in the Retail Banking business unit of the Branch Banking function based in Mumbai, your main responsibility will be to manage and scale up the retail branch banking business for the region. You will need to implement strategies to achieve growth targets, expand branch footprint, increase product penetration, and deliver high-quality customer service. Your role will involve identifying potential areas for acquiring Current Account customers in assigned geographies and leading a team to successfully convert them. You will also have P&L responsibility contributing to the larger branch banking channel objectives. Key Responsibilities: -...

As a member of Hitachi Digital, you will be at the forefront of digital transformation, playing a key role in the company's strategy to become a premier global player in the digital transformation market. **Role Overview:** - **Process Ownership:** - Own, design, and implement IT Service Management (ITSM) processes in alignment with global standards and business objectives. - Define, document, and maintain ITSM processes following best practices such as ITIL. - Continuously review and enhance processes based on stakeholder feedback and operational performance. - Manage major incidents, changes, and problems according to established processes. - Collaborate with IT teams globally to ensure co...

Role Overview: You will be responsible for managing a new team of Talent Implementation Specialists at Rippling to ensure the exponential impact of LTV and adoption. Your role will involve leading the team, driving key KPIs, measuring the effectiveness of Talent implementations, collaborating with various teams, contributing to product development, and organizing beta programs for product launches. Key Responsibilities: - Mentor, hire, and lead a team of product specialists to drive successful implementations - Ensure the team meets key KPIs such as productivity, project completions, adoption thresholds, and CSAT - Continuously measure the effectiveness and quality of Talent implementations ...

Role Overview: Teradata is a connected multi-cloud data platform for enterprise analytics company that provides solutions to business challenges from start to scale. The Teradata Vantage architecture is cloud-native, delivered as-a-service, and built on an open ecosystem, making it the ideal platform to optimize price performance in a multi-cloud environment. Key Responsibilities: - Compliance & Reporting: - Support internal and external audits, ensuring proper documentation and processes are in place. - Vendor Management: - Manage SLAs, ensure data accuracy, and address queries or discrepancies in a timely manner. - Process Improvement. - Employee Support. Qualification Required: Non-negoti...

As a Territory Sales Manager Cross Sell (Home Loans) in the Home Loan department, your main responsibility is to source loans from the market by utilizing Direct Sales Associates/Direct Sales Teams and existing channel partners. Your focus will be on establishing a quality portfolio while managing a team, maintaining strong relationships, fostering cooperation, and effective communication across different mediums. It is crucial to ensure adherence to policies and guidelines to support sales and mitigate risks, ultimately contributing to the bank's larger objectives. Your key responsibilities will include: - Sourcing and managing channels from the market to acquire business - Ensuring a quali...

Role Overview: As the Head of DC, DR & Data Storage at our company, you will have the responsibility to coordinate with IT, enhancement, and business teams to develop strategies ensuring the achievement of data center capacity. You will collaborate with various departments to integrate critical systems into the IT infrastructure. Your role will involve implementing, monitoring, and reporting on the enterprise IT Disaster Recovery Management program supporting the business plans and IT strategies. Key Responsibilities: - Prepare plans for the development and installation of the data center based on present and future requirements - Monitor all software and hardware products to ensure complian...

In this role, you will be responsible for providing the highest level of support on programs, projects, reporting, filing for the BPO organization (both electronic and hard copy formats). You will handle confidential materials and resolve issues by utilizing your previous experiences in a similar role. As a subject matter expert in a specific area of administrative support, you will assist in reviewing, updating, and implementing process and policy improvements. Your main responsibility will be to read and comprehend the process documents provided by the customer. Key Responsibilities: - Analyze the insurance requests received from the customer and process them according to the standard oper...

Role Overview: As a member of the Controllership SSC team, you will partner with Sales, Legal, Sales Operations, and Pricing teams. You will be a trusted advisor for customer contract negotiations and will perform contract review to apply technical guidance for revenue recognition compliance. The ideal candidate for this role must enjoy working in a fast-paced and constantly changing environment across various functions within the business and finance organization. You should have a strong working understanding of ASC 606, particularly in applying the standard to a SaaS business model in the tech industry. Your role will involve managing and understanding a wide range of issues and business ...

As a Billing and Invoicing Specialist, your role will involve generating accurate and timely bills for all inpatient services. You will be responsible for verifying that all services rendered are correctly billed and ensuring that all patient records and insurance details are complete and accurate. Key Responsibilities: - Process and submit insurance claims to various Third-Party Administrators (TPAs) - Follow up on claims, including resolving denials and rejections - Reconcile billing records to identify and resolve discrepancies - Generate reports on billing activities, revenue, and financial status - Ensure all billing practices comply with healthcare regulations, policies, and standards ...

As a Team Lead - Sales Operations at Bunge, your role will involve full operational control and end-to-end contract entry and order management activities. You will be responsible for managing a team of 3 to 5 individuals, overseeing talent acquisition, talent optimization, and talent retention processes. Your primary goal will be to ensure efficient workload distribution to meet Global KPIs of Customer Service COE. Additionally, you will need to have visibility of Commodity value chains to redefine operation models as needed. Your main accountabilities will include: - Monitoring daily contract entry and issuance to meet Global KPIs - Imparting domain knowledge to build a team of subject matt...

Role Overview: As the Manager in this role, you will be responsible for leading a team in investigating suspected fraud and attempted fraud cases related to Retail, SME, Liability, Red Flagged Account (RFA), and Willful Defaulter (WD) cases. Your expertise in managing and monitoring investigations, as well as your understanding of risk assessment, will be crucial in identifying potential risks within various product lines. Key Responsibilities: - Lead the team in conducting investigations ethically and efficiently, ensuring timely submission of reports. - Assist the team in defining the scope of investigations and conducting sensitive interviews based on observations. - Collaborate with stak...

As a Senior Human Resource Executive at our institution, your role will involve managing and streamlining HR operations to ensure effective recruitment, employee engagement, policy implementation, and compliance with educational and labor regulations. You will closely coordinate with academic and administrative departments to support institutional growth through efficient human resource management and a positive work culture. - Manage end-to-end recruitment process including sourcing, screening, interviewing, and onboarding. - Collaborate with department heads to identify staffing needs and define job roles. - Conduct employee orientation and ensure a smooth onboarding experience. - Act as a...

Role Overview: As an HR Service Delivery Specialist at Accenture, you will be responsible for designing and improving employee data processes to manage employment data, records, and transactions using standard technologies and processes. Your role will involve improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs. You will be quality-driven in communications and all system transactions, with a focus on customer service excellence. Your responsibilities will also include regulatory compliance, database management, and recommending cost-effective procedural alternatives. Additionally, you will be required to develop people through m...

As a Project Manager in the design, print, or production art industry, your role involves consulting with On-Site Personnel and Clients during artwork development and pre-press execution. You will run or attend pre-production meetings as requested by On-Site Personnel/Sales or Clients for high complexity projects. Managing key accounts and maintaining relationships with Clients and stakeholders are crucial responsibilities. Key Responsibilities: - Responding promptly to Clients and addressing artwork issues with Clients and stakeholders - Documenting critical information that may impact quality - Participating in process improvement efforts and production meetings - Verifying technical data ...

As a Territory Manager for 2Wheeler Loans, your role involves sourcing loans from the market through DSAs/DSTs and existing channel partners to build a quality portfolio. You will be responsible for managing a team, nurturing strong relationships, promoting cooperation, and ensuring effective communication via various mediums. It is crucial to adhere to the set policies and guidelines while executing tasks that support sales and mitigate risks, ultimately contributing to the bank's overarching goals. Key Responsibilities: - Source and manage channels in the market to acquire business. - Maintain a high-quality portfolio by reducing delinquency and rejection rates. - Possess in-depth knowledg...