96 Process Implementation Jobs - Page 2

The Senior Manager Ops, L&D & Campaigns position at Santecare Fast Pvt Ltd, located in Ahmedabad, India, presents an exciting opportunity for a proactive and detail-oriented professional to join a subsidiary of an Australian disability service provider. The role involves overseeing operations, learning and development programs, marketing initiatives, and ensuring alignment between India and Australia teams. The successful candidate will play a pivotal role in supporting the company's growth and service excellence. Key Responsibilities: **Operations Management:** - Lead day-to-day business operations in the India office, ensuring alignment with Australian counterparts. - Develop and implement SOPs and process improvements to enhance efficiency and accountability. - Monitor KPIs and operational performance metrics to identify areas for optimization. **Learning & Development:** - Design and execute training plans tailored for India-based teams. - Coordinate upskilling programs, measure training effectiveness, and align initiatives with organizational goals. **Recruitment & HR Support:** - Drive recruitment for Indian roles, support frontline staff recruitment processes for Australia, and manage onboarding and performance management. - Maintain accurate HR records and contracts in coordination with compliance teams. **Marketing & Campaign Management:** - Plan and execute marketing campaigns across digital, social, and email platforms. - Collaborate with design/content teams to produce engaging materials and track campaign effectiveness. **Financial & Commercial Oversight:** - Assist with India-based budgeting, cost tracking, and financial reporting. **Stakeholder & Team Leadership:** - Manage cross-functional teams in India, maintain coordination with Australian leadership, and provide guidance and mentorship for India-based staff. Ideal Candidate Profile: - Education: Bachelor's degree in Business, Marketing, HR, or related field; MBA preferred. - Experience: 7-10 years in operations, L&D, marketing, or HR; international coordination is a plus. - Skills & Attributes: Strong leadership, CRM proficiency, documentation skills, and excellent communication. Join CareFast for: - Opportunity to scale operations across India-Australia functions. - Work in a compliance-driven, transparent, and collaborative environment. - Lead a high-impact team with visibility across leadership layers. To Apply: Send your resume to askhr@santecare.in with the subject line "Application for Senior Manager Ops, L&D & Campaigns." Benefits include paid time off. Applicants should have experience in business operations, L&D management, willingness to work early morning shifts, and previous experience with Australian or international stakeholders. The position is full-time and requires in-person work.,

Job Description 1. Basic Details AIS is a global process and software engineering company committed to delivering high- quality solutions, on time and at a great value. A Brief Introduction about AIS Business Solutions Pvt Ltd We offer strategic sourcing alternatives to help organizations manage economic uncertainties, regulatory pressures and market difficulties. Our core competencies include Data & Predictive Analytics, Software & Technology, Account Services, Legal Support Services and Business Process Services. For more info : https://www.aisinfo.com/ Senior Analyst Department Business Transformation Job Title Director Job Location Shift Gurugram Reports to (position) No. of Reportee/s Individual Contributor Day shift (5 days a week) 2. Job Description Identify opportunities for process improvement, automation, and optimization based on data analysis and business insights. Proactively monitor industry trends, best practices, and emerging technologies to recommend innovative solutions. Collaborate with other departments to analyze information needs and functional requirements and deliver the following artefacts as needed: To be Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria. Key Responsibilities ¢ To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working ¢ ¢ ¢ ¢ Able to conduct VSM and identify waste from the process and suggest solutions using lean approach. To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls To ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times. To elicit requirements and drive process change using user request assessment, document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects. To identify and deliver service improvement activity across the business through employing process improvement/Business Transformation methodologies and the application of innovative thinking. To work with key business stakeholders, and multiple business processes, to build a continuous improvement environment to support an ongoing initiative of change. ¢ ¢ ¢ Page 1 3. Job Specification ¢ ¢ ¢ Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Expertise in requirement gathering techniques, business process modeling and documentation. Skills Required ¢ ¢ ¢ Data Analysis & Data Analytics Proficient in JIRA, MS-Visio, PowerBI, MS-Project, SharePoint Knowledge of Six Sigma & Lean methodologies preferrable Education Degree (required) Degree (preferred) Language(s) Any Graduate Field of Study Field of Study Required Preferred Preferred English Hindi Ability Level Ability Level Ability Level 2 - Business Fluent 2 - Business Fluent Professional Certifications / qualifications Required Any professional certification related to job profile through self-upskilling platforms Professional certifications such as Certified Business Analysis Professional (CBAP), Agile Analysis Certification (IIBA-AAC), or Project Management Professional (PMP) OR PRINCE2 are desirable but not mandatory. Preferred Work Experience Total Experience (No. of Years) Minimum 3 years proven continuous improvement analytical experience from a similar role, including Process Improvement & Project Management

A strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility a city. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Ensure a safe work environment Lead and supervise a team of cluster Managers, TLs as direct reportees supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives 3+ years of performance metrics, process improvement or lean techniques experience Bachelors degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in quick commerce industry

Key Job Responsibilities: Understand project scope / business and existing process methodology and enhance Product Quality by defining and executing Quality Plan in accordance with organizational QMS and ASPICE standards. Perform Process Compliance checks and deploy best practices across projects Support for Process Harmonization and Process Improvements in the department QMS & process definitions based on Automotive SPICE Define, deploy and track relevant KPIs applicable to the projects Perform assessments/ audits and Software Maturity reviews. Manage, execute, and track quality activities (including Release Management) Conduct periodic meetings with all internal stakeholders to ensure planned quality activities performed. Conduct Process Trainings. Generate MSR covering all aspects or parameters of Project / Product Quality and report to the management Skill Requirements: 6+ years of experience in Quality Management practices supporting embedded system projects Exposure in performing internal audits based on ISO standards Knowledge of Automotive SPICE/CMMi, ISO 26262 or any other equivalent quality standard Experience on working with Software development lifecycle and methodologies SaFE, SCRUM Process Definition, deployment and harmonization experience KPIs definitions and analysis experience Must possess the skills to work independently as assigned by Quality manager. Strong communication & interpersonal skills and stakeholder management Additional Skills (nice to have): Provisional ASPICE Assessor having practical assessment and process implementation experience on behalf of ASPICE Level 2/3 Certified internal auditor ISO/IATF16949 or ISO 26262 Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Ensure a safe work environment Lead and supervise a team of TLs as direct reportees supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 2+ years of performance metrics, process improvement or lean techniques experience

YOUR IMPACT: You are the Lead Customer Success manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts and act as a trusted advisor and partner that understands the customer's business and strategy as it relates to their OT product portfolio. You ensures operational health, customer satisfaction and ensures that the customer is receiving maximum ROI of their OT Cloud Managed services investment. WHAT THE ROLE OFFERS: Lead a team of CSMs across multiple geographies or portfolios. Ensure service delivery, issue resolution and customer satisfaction. Drive success plans, framework adoption, and internal collaboration. Track overages, forecast risk, and guide new process implementation. Escalation and problem management accountability for strategic accounts. Total Customer Ownership for the portfolio of customers being aligned Lead and work with Cross functional teams Contributes to development of functional and business objectives On-board net-new hybrid (on-prem and cloud) based customers Enable customer sponsors in a consultative and best-practice share approach Develop customer success plans that include appropriate milestones, tasks and regular customer interactions with associated updates, based on the customer success engagement methodology and best-practices Own customer profiles and management of data from disparate systems; ensuring that all internal stakeholders have a single source of truth for the health and status of each customer Coordinate cross-functional communication and processes to help guide customers through their journey Create comprehensive analytics and dashboards that reflect a 360view of the customer Mentoring and guiding CSMs across complex account structures. Executive stakeholder management and conflict resolution. Creating process improvement plans and governance models. Driving strategic alignment with Sales, PS, and Support leads. Critical thinking and a Problem solver Operate and Lead at a Managerial level by mentoring team of CSM's Proactive with identifying and mitigating Customer problems with Governance and Solutions. WHAT YOU NEED TO SUCCEED: Bachelors degree required (MBA or equivalent leadership experience added advantage) ITIL, PMP, or CSM platform certifications are a strong plus. 10+ years experience in customer success/delivery leadership Proven project management skills with demonstrated experience in a consulting environment Conversant in cloud technology and data center deployment. ITIL certification preferred. Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls Demonstrable experience in developing and rolling out customer satisfaction improvement programs Significant experience of leading and managing teams (including matrix management) with in an offshore environment

As a Senior Manager / Deputy General Manager (Legal) at Hitachi India Private Limited, you will play a crucial role in overseeing legal and compliance matters for the company. With a focus on contract and litigation management, your responsibilities will include drafting, evaluating, and negotiating a variety of contracts such as procurement contracts, sales contracts, service agreements, and more. You will also be responsible for conducting initial litigation case assessments, managing litigations, and providing legal opinions to internal corporate and business teams. Your role will involve developing and ensuring the effective implementation of corporate policies and procedures, monitoring changes in laws and regulations, and staying informed about industry best practices and legal trends. Additionally, you will collaborate closely with other departments to ensure legal compliance, mitigate legal risks, and provide training on contracts and legal/litigation risk management. The ideal candidate for this position will have 14+ years of experience in reputed companies, preferably in infrastructure and project-based industries. Strong knowledge of corporate law, contract law, legal principles, and litigation procedures is essential. Excellent communication, negotiation, and presentation skills are also required, along with the ability to manage multiple projects and priorities effectively. Leadership qualities, a proactive attitude, and the ability to provide innovative and practical solutions to legal and compliance issues are key attributes for this role. If you are a certified Lawyer with a Law degree from a well-recognized university and additional Company Secretary qualification, and possess the skills and experience outlined above, we invite you to apply for this challenging and rewarding position at Hitachi India Private Limited.,

As a team member in this role, you will have the responsibility for Retailer & Customer Satisfaction Index. Your duties will include implementing processes for complaint handling and reducing complaint downtime. Coordinating with various departments of Management to ensure smooth operations will be a key aspect of your role. You will be required to provide daily reports for Mall, Cruise, Parking, Help Desk & Smile Centre. Your primary focus will be to deliver quality services for day-to-day operations and ensure smooth functioning with the support of Soft Services, ERT, Security & engineering team. It will be essential for you to provide valuable technical insights to the projects team from an operations perspective to ensure maximum feasibility in the mall. Additionally, you will be expected to offer support to tenants during their fit-out period, ensure all deposits are received before they become operational, and verify that retailers comply with the fit-out manual. You will also need to ensure that other department managers efficiently handle customer grievances, accidents that occur in the mall, and provide service recovery when necessary. It may be required for you to be involved in these situations. Monitoring safety drills and evacuation drills organized in the mall every month will be part of your duties. You will also be responsible for supervising and controlling the activities of team members during your shift. Candidates with at least 1 year of experience are preferred, and freshers are also welcome to apply for this position. The location for this role is Kurla/Lower Parel/Pune.,

The Compliance Officer plays a crucial role in ensuring that the company, operating as a Registrar and Transfer Agent (RTA), meets all regulatory obligations, internal policies, and industry standards. It entails overseeing compliance with SEBI guidelines, managing investor grievances, conducting audits, and enforcing internal controls. Individuals with prior experience as Trustee Officers in Asset Management Companies (AMC) or Depository Participant (DP) Compliance are encouraged to apply for this position. Key Responsibilities: Regulatory Compliance: - Guarantee compliance with SEBI (Registrar and Share Transfer Agents) Regulations, Companies Act, and relevant laws. - Stay abreast of regulatory updates and implement necessary procedural adjustments. - Prepare and submit regulatory reports, disclosures, and compliance declarations to the appropriate authorities. - Collaborate with SEBI, stock exchanges, depositories, and other regulatory entities on compliance-related issues. Investor Grievance & Risk Management: - Manage the resolution of investor complaints in accordance with regulatory directives. - Establish robust risk management mechanisms to forestall compliance violations. - Ensure adherence to anti-money laundering (AML) and Know Your Customer (KYC) regulations. Internal Audits & Reporting: - Perform internal audits and compliance assessments on RTA operations. - Coordinate with external auditors for regulatory audits. - Maintain records and ensure proper documentation of all compliance activities. Process & Policy Implementation: - Develop and uphold compliance policies and standard operating procedures (SOPs). - Provide training to staff on regulatory compliance and best practices. - Identify process deficiencies and propose remedial measures. Qualifications & Skills: - Bachelor's or master's degree in law, Finance, Business Administration, or a related field. - Minimum of 5 years of experience in RTA operations, compliance, or regulatory affairs. - Profound knowledge of SEBI regulations, Companies Act, AML/KYC norms, and compliance frameworks. - Experience in addressing investor grievances and regulatory audits. - Strong analytical, communication, and problem-solving abilities. - Proficiency in compliance management tools and reporting software. Preferred Certifications: - NISM-Series-IIA (Registrar to an Issue & Share Transfer Agent) certification. - Certified Compliance Professional (CCP) or equivalent.,

As a Financial Data Analyst, your primary responsibility will involve collecting and analyzing large volumes of financial data to identify potential fraud. You will be required to collate this data efficiently and generate reports that will be presented to senior managers and stakeholders within the organization. Your keen eye for detail will be essential in recognizing patterns of fraudulent activities, enabling you to suggest innovative methods for detection, mitigation, and prevention. In addition to your analytical duties, you will also play a pivotal role in assisting with the implementation of new processes and software solutions aimed at enhancing the organization's fraud detection capabilities. Your insights and recommendations will be crucial in ensuring that the company stays ahead of potential threats and minimizes financial risks effectively. This is a full-time, permanent position suitable for freshers who are looking to kickstart their career in financial data analysis. The benefits include Provident Fund coverage, with a day shift schedule and a yearly bonus opportunity. The work location for this role is in person, providing you with a collaborative environment to work closely with your team and key stakeholders. Join us in our mission to safeguard the organization's financial integrity and contribute to a secure and sustainable future.,

Job Description :- Implementing the product process that ensure the quality and the functionality of a product. Manage Process PY, UPH within target and complete task within timeline. The management process involves establishing goals, communicating them to team members, and assessing their progress toward them Major responsibilities of position Lead and manage the manufacturing process team, providing guidance, mentoring, and training to ensure the team's success and professional growth. Develop and implement manufacturing processes and procedures to optimize production efficiency, quality, and safety. Drive continuous improvement initiatives and lean manufacturing principles to enhance productivity, reduce waste, and improve overall operational performance. Monitor and analyze production data and metrics to identify areas for improvement and implement corrective actions as needed. Manage and oversee the implementation of new equipment, technologies, and automation systems to enhance manufacturing capabilities and efficiency. Collaborate with suppliers and vendors to source and evaluate new technologies, materials, and equipment to improve manufacturing processes and reduce costs. Provide technical support and guidance to resolve complex manufacturing issues, troubleshoot problems, and optimize production output. Review Overall process defective QTY and standard UPH target and its achievements. According to the customer ECN to update technology files and follow up the implementation of the manufacturing process, while making the recording process changes. Participate in weekly and monthly meeting of improvement and achievements. Qualifications Degree/Diploma in Engineering (BE / B.Tech. in Electronics / Information technology/ Computer) 5+ years experience in EMS field Key Skill Excellence in Quantitative analyst and data driven decision-making. Good Communication Skill also needs good problem solving and troubleshooting Skill. System thinking and optimization. Project management and organizational skill. Understanding of Production process, knowledge of SOP, Flow chart making, good analysis skill and report making based on that.

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

Key Accountabilities & Support Actions Regular reporting and follow up. To ensure that all moneys are collected on time and to investigate reasons for nonpayment. Relevant Experience in the Debtor Management and the handling of Banking Instruments such us Letter of Credit, Bank Guarantee, PDC, UDC s. Have understanding and Knowledge of Legal proceedings. Supporting Legal Team by providing all the details required by them to proceed legally. Negotiate with customers and try to resolve the miscommunications and settle the matter out of the court in the cases where the matter is being dragged from long period. To ensure that all moneys are collected on time and to investigate reasons for nonpayment. Delinquency Management & Responsible for Skip process implementation. Handling & Monitoring Letter of Credit & Bank Guarantees, ensuring money recovered as per the timeline given. Provide a timely service to all internal and external customers, providing information and answers. Qualifications Bachelor s Degree in Finance, commerce or Masters Degree in the required domain is a preferable. Must have 11 12 years experience in the field. Understanding of our business. Data-driven mindset with the ability to analyze metrics and derive actionable insights. Excellent communication, leadership, and organizational skills. Experience working in agile or scrum environments. Must have knowledge in Excel and basic technical automation knowledge.

Skill required: Insurance Services - Group Life Insurance Designation: PPSM Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Mobilization vertical and help us contribute for large, complex programs across multiple work streams, which may include transition of work to other geographies, and be accountable for the success, effectiveness, on-time delivery, and business outcomes of the programme You will define and implement processes, organization and operating infrastructures required to set up and begin operations of a new outsourcing engagement or assist in the transition of services from one operating entity to another.Insurance is a legal agreement between two parties the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circumstancesDevelop and deliver transition plans related to insurances - Group Life, P&C, etc. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Summary The Design Operations Center Manager will oversee the smooth execution, monitoring, and optimization of design projects and workflows across the DCI BU. This role ensures efficient resource utilization, consistency in deliverables, and alignment with organizational goals. The ideal candidate will be a strategic thinker with a passion for operational excellence, collaboration, and innovation in design processes. Key Responsibilities Operational Excellence Centralized Design Workflow Management : Establish and oversee centralized systems to streamline design activities, improve team collaboration, and reduce inefficiencies. Tool and Process Implementation : Ensure the effective usage/adoption of Inaxus tool and frameworks to enhance productivity, track deliverables, and measure performance. Quality Assurance : Develop and enforce standards, guidelines, and best practices for consistent and high-quality design output. Collaboration and Coordination Cross-functional Collaboration : Act as a bridge between Design, C&E, Projects, Procurement and other departments to ensure alignment and smooth handoffs. Stakeholder Management : Manage stakeholder expectations, regularly communicate project status, and provide actionable insights from design operations data. Monitoring and Metrics Project Performance Tracking : Create dashboards to monitor key performance indicators (KPIs) such as cycle times, resource utilization, and on-time delivery rates. Reporting and Analysis : Provide insights into design productivity, identify bottlenecks, and recommend data-driven improvements. Continuous Improvement Scalability : Develop strategies to scale design operations as the organization grows, including forecasting resource needs and planning capacity. Innovation : Stay updated on new tools/technologies to continuously improve processes and outcomes. Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Ensure a safe work environment Lead and supervise a team of TLs as direct reportees supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 2+ years of performance metrics, process improvement or lean techniques experience

Job Summary: Responsible for general accounting work required to maintain the departments general ledger. Performs financial analysis of the departments chart of accounts and financial statements by identifying and analyzing variances. Key Responsibilities: Analyzes, records and reports accounting transactions in a timely manner. Prepares general ledger entries and account reconciliations. Responds to inquiries received from management, internal and external auditors, Sarbanes-Oxley audit group and others regarding financial results, special reporting requests, etc. Protects organization's value by keeping information confidential. Manages accountants or accounting clerks in maintaining the inter company transactions. Implements accounting policies under direction of the Accounting Manager. Implements processes and procedures that properly capture, track, and report inter company pre-close and post month end activities (Corp and Tax). Compiles, reviews, analyses, and records complex movement of transaction, balance confirmations and deviations if any. Reviews account reconciliations prepared by accountants and accounting clerks. Reviews and interprets audit and entity inter company queries, Lead and support inter company daily & monthly activities Review, investigate and resolve issues relating to inter company transactions. Ensure accuracy of reporting in multiple currencies and the conversion techniques to US$ Manage month end accounting consolidation and US$ submission process for CMI entities results globally Promote common accounting by maintaining global setups and reporting with high quality. Ensure inter company process is closed on time and correctly reconciled as per requirements. Ensure SOx documentation is maintained in accordance with current processes and controls. Ensure SLAs are met. Must be flexible in approach and a team player. Maintain excellent customer service with all CBS stakeholders Ability to manage staff, train, lead and develop. Provide support to work outsourced to 3rd party (TCS)

The responsibilities of the Program Manager would be as follows: Plan and execute multiple projects, collaborating cross functionally/geographically Design and develop processes to simplify operations and improve customer experience Develop metrics and mechanisms to improve efficiencies and customer experience Own weekly, monthly and quarterly business review documentation including tracking, executing and communicating status of action items to senior stakeholders Lead annual planning exercise, conceptualizing new work streams and converting it to workable operational plans including staffing plans, tooling plans and process design Basic Qualifications - Bachelors Degree with an MBA from a reputed institution is preferred : Five plus years of project management experience in a reputed multinational organization 2 Years experience in Sales / Operations Very good in analytical skills Self-driven person who thrives in an ambiguous environment Analytical thinker with structured problem solving skills Process design and process improvement capabilities Demonstrated ability to logically influence peers, stakeholders and senior leaders Result oriented with strong planning and execution skills Exceptionally strong written and verbal communication skills Sound judgment and flexibility in balancing multiple programs to meet tight deadlines. Basic Qualifications: 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level Experience defining program requirements and using data and metrics to determine improvements Min 5 Years in one organization and should have grown internally. Preferred Qualifications 7+ years of driving end to end delivery, and communicating results to senior leadership experience 7+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

Job Summary: We are looking for a dynamic and experienced Installation Operations Manager to lead and manage centralized installation activities for our furniture business across multiple regions. The ideal candidate must have a strong background in furniture installations, vendor management, and field team coordination. The role demands operational excellence, customer satisfaction focus, and the ability to scale service operations in a structured manner. Key Responsibilities: Own and manage end-to-end central installation operations across multiple cities/warehouses. Build and maintain a strong installer/vendor network (internal teams & outsourced). Track and improve daily installation KPIs: productivity, TAT, FTR (First Time Right), NPS, and escalation closure. Coordinate with warehouse, transport, customer service, and planning teams for smooth last-mile to installation flow. Review daily dashboards, field feedback, delays, and allocate jobs to teams region-wise. Set and implement SOPs, quality checklists, safety norms, and ensure adherence during field execution. Handle customer escalations, and enable teams to resolve complaints with minimum turnaround time. Lead cost optimization initiatives travel, manpower, rework costs, and material wastage. Plan manpower capacity in line with demand forecasts and project-based requirements. Conduct regular training, audits, and skill development programs for installers and team leaders. Drive improvement initiatives across processes, systems, and customer experience.

We are looking for a highly skilled and experienced Operations Manager to lead our digital wealth vertical. The ideal candidate will have 6-8 years of experience in operations management, preferably in the banking or financial services industry. Roles and Responsibility Manage overall operations for the digital wealth vertical as a single point of contact. Implement processes and policies related to customer service. Oversee daily operations, including contract notes, printouts, and settlements. Reconcile corporate actions and allocate them appropriately. Generate and dispatch daily/quarterly reports and reconcile beneficiary reconciliation. Upload derivative margin files to exchanges and maintain logs for e-contacts and other e-statements. Job Graduate degree required. Minimum 6 years of experience in operations management. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and customer service skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Experience with back office software and report generation is preferred.

Role & responsibilities Perform and control the full process audit cycle including operations control management, operational excellence, operations effectiveness, financial reliability and compliance with all applicable directives and regulations Determine internal audit scope and develop annual plans Obtain, analyse and evaluate audit reports, data, flowcharts etc Prepare and present reports that reflect audits results and document process Act as an objective source of independent advice to ensure validity, legality and goal achievement Identify process gaps and recommend risk aversion measures and cost savings Initiate process improvement and process automation projects using Six Sigma, process improvement tools. Maintain open communication with management and audit committee Document process and prepare audit findings memorandum Conduct follow up audits to monitor managements interventions Engage to continuous knowledge development regarding sectors rules, regulations, best practices, tools, techniques and performance standards Preferred candidate profile Proven working experience as Process Auditor or Senior Process Auditor Advanced computer skills on MS Office, excel tools etc. Process improvement tools/techniques viz. Six Sigma, 7 QC tools. Ability to manipulate large amounts of data and to compile detailed reports Proven knowledge of auditing standards and procedures, laws, rules and regulations High attention to detail and excellent analytical skills Sound independent judgement BE degree in (Mechanical/Electrical) Experience: 5-7 years in manufacturing/service industry with experience in process audit, improvement etc.

Role & responsibilities Lead the journey of process excellence and strategic process improvement projects, and act as a subject matter expert to stakeholders in identifying and prioritizing process improvement projects. Lead improvement initiatives by enlisting and influencing cross-functional teams that deliver tangible business results through the application of Lean and Six Sigma principles, methodologies, and tools. Understanding internal/external Customer needs of the process and driving process improvements, focused on process optimization, cost reduction, customer experience and operational excellence. Calculate financial cost & benefits. Lead a cross-functional team to work with transformation work stream heads to identify and assess opportunities across initiatives that will drive efficiency. Process development, implementation, assessment, automation, and improvement using process improvement tools like lean and six sigma. Measure process adequacy, effectiveness and improve compliance score. Support process owner for implementation. Energize teams and stakeholders, collect data, conduct diagnostic analysis, identify opportunities that positively impact quality, cost, operational excellence, and customer satisfaction and present action plan. Collaborate and engage cross functional members at all levels of the organization and execute initiatives that will drive quantifiable savings/improvements. Implementation of ISO Certification standards Preferred candidate profile BE/B. Tec (Mech/Electrical), Six sigma Certification (min Green Belt), Internal Auditor Certification (ISO 9001, ISO 14001, ISO 45001) 10-15 years of experience in Process Excellence. Certified Lean, Six Sigma. Implementation of ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 27001. Communication, process development, process compliance, process review, encouraging alignment 30% traveling PAN India if require

Role & responsibilities Lead the journey of process excellence and strategic process improvement projects, and act as a subject matter expert to stakeholders in identifying and prioritizing process improvement projects. Lead improvement initiatives by enlisting and influencing cross-functional teams that deliver tangible business results through the application of Lean and Six Sigma principles, methodologies, and tools. Understanding internal/external Customer needs of the process and driving process improvements, focused on process optimization, cost reduction, customer experience and operational excellence. Calculate financial cost & benefits. Lead a cross-functional team to work with transformation work stream heads to identify and assess opportunities across initiatives that will drive efficiency. Process development, implementation, assessment, automation, and improvement using process improvement tools like lean and six sigma. Measure process adequacy, effectiveness and improve compliance score. Support process owner for implementation. Energize teams and stakeholders, collect data, conduct diagnostic analysis, identify opportunities that positively impact quality, cost, operational excellence, and customer satisfaction and present action plan. Collaborate and engage cross functional members at all levels of the organization and execute initiatives that will drive quantifiable savings/improvements. Implementation of ISO Certification standards Preferred candidate profile BE/B. Tec (Mech/Electrical), Six sigma Certification (min Green Belt), Internal Auditor Certification (ISO 9001, ISO 14001, ISO 45001) 10-15 years of experience in Process Excellence. Certified Lean, Six Sigma. Implementation of ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 27001. Communication, process development, process compliance, process review, encouraging alignment 30% traveling PAN India if require