2117 Process Excellence Jobs - Page 6

**Job Description:** **Role Overview:** As a Human Resource Transformation Consultant at Accenture, you will be part of the HR Strategy & Transformation team, specializing in various areas within HR to assist clients in maximizing the value of their HR and Talent investments. You will work with a distributed delivery model that can be deployed globally, including onsite, near shore, and offshore locations. **Key Responsibilities:** - HR Operating Model: - HR Op Model Design - Organization Design - Capability Enhancement - Competency Based Talent Management: - Competency Modelling - Design, Assessment, and Integration with HR & Talent processes - Workforce Management: - Workforce effectivenes...

Business Process Excellence & Assurance Specialist Location: Hyderabad (Onsite) Role Purpose To strengthen business execution through structured process reviews, accurate reporting and continuous improvement across functions. The role ensures that NxtWaves core processes are efficient, scalable and consistently executed through data-driven analysis and cross-functional collaboration. About the Role Were looking for a curious, analytical and execution-driven professional to join our Business Process Excellence & Assurance team.As a Specialist, youll work on identifying process gaps, analysing performance data, preparing detailed audit reports and driving closure on key improvement actions acr...

About the JobThe MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite/Excel reports, and other tools working with cross-functional teams. This role is a part of Global Service Desk and supports in collecting and analyzing data sets using G Suite or Microsoft Excel The ideal candidate will play an important role in helping the organization meet its strategic goals through providing direction and guidance concerning information processes and security of data. As MIS Analyst, You Will Responsible for collecting and analyzing data sets using ...

Role & responsibilities Demonstrate ownership and implement best practices to improve product quality, process efficiency, and the sustainability of lab operations in line with ISO and NABL standards. Act as the Subject Matter Expert (SME) to identify and resolve chronic quality issues for internal and external customers related to product assurance and laboratory performance. Establish, standardize, and sustain Quality Assurance systems to ensure consistent product quality and process reliability throughout manufacturing. Lead the capability building of lab and QA teams through structured training, process audits, and quality improvement initiatives. Drive root cause analysis (RCA) and impl...

As the Operational Excellence Manager for Lean Digital Core (LDC), you will manage the design, implementation, and continuous improvement of Medical Affairs processes. Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally. You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes. Key Responsibilities Map, analyze and optimize existing Medical Affairs processes to eliminate inefficiencies and bottlenecks. Re-engineer legacy processes into streamlined, standardized, and simplified global workf...

As the Operational Excellence Associate Director for Lean Digital Core (LDC) in MEOG team, you will lead the design, implementation, and continuous improvement of Medical Affairs processes Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes Key Responsibilities Lead submission readiness reviews in the content (medical and commercial) review process and monitor project status to ensure schedules and deadlines are being met. Manage and...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

Role Summary We are seeking a results-driven Process Excellence Consultant to join our Process Excellence team. The role will focus on driving operational efficiency, improving process performance, and enabling strategic transformation initiatives across functions. The ideal candidate will be skilled in process mapping, process improvement methodologies, process design mindset, and stakeholder engagement. Job Description Your key tasks and responsibilities will be: Partner with business stakeholders to understand pain points, improvement opportunities, and expectations across processes and functions This is a mid-senior level individual contributor role Drive end-to-end process excellence in...

Job Requirements Were looking for a dynamic and driven BTL Visual Experience specialist to be the anchor between our field teams, BTL execution partners, and marketing team. If youre someone who thrives on creating structure in chaos, has a strong visual eye, and can turn traditional campaign execution into a smooth, well-oiled machine we want you. This role is pivotal in ensuring all below-the-line (BTL) marketing campaigns are executed flawlessly, on-brand, on-time, and within budget. Youll be the go-to person for process discipline, creative asset quality, and team coordination, while also injecting a much-needed creative refresh into our visual communications. Key Responsibilities Campai...

We are seeking multiple Transformation Specialists with key expertise in quality assurance, process excellence, audit controls, governance management, performance improvement, and customer experience product management support. Candidates must possess top-notch reporting, tracking, and presentation skills. Key Responsibilities: Drive quality assurance audits to ensure best in class interaction quality. Optimize processes and workflows to enhance operational efficiency and effectiveness. Analyse audit controls and governance frameworks to ensure compliance and risk mitigation. Identify areas for performance improvement and execute initiatives to drive results on FCR, CSAT & NPS. Support custo...

Role Overview: As a Team Lead at Ecorgy Solutions, you will supervise, mentor, and empower your team to ensure smooth day-to-day operations, timely task completion, and exceptional service standards. You'll play a key role in monitoring performance, resolving operational issues, and driving process improvements while fostering a collaborative team environment. Key Responsibilities: - Supervise and support day-to-day team operations, ensuring smooth workflow and task completion. - Monitor SLAs, allocate daily tasks, track productivity, and maintain operational timelines. - Ensure deliverables are completed accurately and on time. - Facilitate effective communication between onsite and offshor...

As a Team Lead Telesales (Pharmacists) at Truemeds, you will be responsible for managing, inspiring, and growing a team of 60+ telesales executives. Your role goes beyond just operations management; it involves creating a culture of performance, ownership, and customer-first thinking. You will serve as the leader, ensuring that targets are not just met but exceeded, processes run smoothly, and every team member is motivated to deliver their best on a daily basis. **Key Responsibilities:** - Lead, mentor, and manage a team of 60+ telesales pharmacists. - Act as the go-to person for escalations, problem-solving, and on-floor decision-making. - Establish an environment where sales targets are c...

Role Overview: As the Manager of Labeling and Artwork Operations at Kenvue, you will be responsible for driving operational efficiencies and ensuring process optimization across the organization. Your role will involve managing artwork production flow, implementing quality control requirements, and enforcing business objectives and procedures. You will lead and manage process excellence initiatives, develop innovative strategies to streamline artwork processes, and collaborate with cross-functional teams to drive continuous improvement. Key Responsibilities: - Lead and manage process excellence initiatives within the artwork operations department - Develop and implement innovative strategies...

Role Summary In the above context, the RMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits, Channel Management Managing Banks, NBFCs and other Micro Finance companies. Also liaising with Operations & Product tower, Process Excellence group, Claims,Finance,legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Team Management. Channel Relationship. Visit Branches Conduct Meetings Regular training of Bank employees regarding ...

Would be responsible to meet client SLAs ie, Productivity, Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant Managers Executive quarterly and annual appraisals of Agents and Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics-based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process im...

Would be responsible to meet client SLAs ie, Productivity, Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant Managers Executive quarterly and annual appraisals of Agents and Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics-based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process im...

Managers 7 - 10 years of experience Strong people management and leadership skills Ability to conduct an appraisal discussion and assess different levels of performance and potential Ability to communicate with large teams Ability to Understand the domain needs of the process and its key drivers Ability to drive and maintain process improvement using Process Excellence Methodology Reasonable level of business perspective regarding the internal functioning of BPO/EXL Good networking capability and Client facing skills Ability to review performance of the KPIs and develop plans for improvement in performance Ability to make decisions efficiently and in a fair manner after evaluating possible o...

Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts Some bit of outbound calling is also required depending on the complexityAverage Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative s skillsAuthentication - Measurement of the customer service representative s soft skillsAttendance - dependabilitySchedule Adherence - punctualityFirst chat resolutionCustomer Experience (NPS) - Measurement of the customer service representative s skills Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets in a...

; ; ; ; ; ; ;Primary Role & Responsibility ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;Minimum QualificationJob Summary : Work in Financial Reporting team and ensure timely and accurate delivery as per defined close calendar. ; ;Key Accountabilities: ;Operations & Process: ;Ownership of assigned taks, reports, procedures or products. Subject Matter Expert with knowledge of cross-function processe.Prepare journal entries, reconciliations, Solvency II Returns, Schedules, Exhibit, ;before submission to onshore teamLiaison with multiple departments (Input providers) during the close to ensure timely completion of deliverables/Collaborate for special projectsSupport quarterly/annual audits by internal...

Regional Business Head - FYLS-Founding Years (KLAY) is the leading company in India today in the child care space with over 150+ centres across the country in 7 major metros and working with marquee clients. - KLAY is poised to take on the wave of growth of employer sponsored child care in India. - Our 2 models are CORPORATE onsite day care centres and independent RETAIL centres which is used by employers and consumers. please visit our website & research in detail to know more about us. Job Description: - Plans and directs the activities of the company/region in accordance with objectives and policies established by the Head of Operations and Head of Sales. - Responsible for the regions Bus...

Process Excellence (PEx) Black Belt Leader is responsible for being a change agent, leading improvement teams and working projects focused - Early Development as part of the PEx team. During this full-time assignment, PEx consultants are expected to complete the following: Lead and complete black belt projects within Early Development both locally and globally, coach and mentor business departments leaders, including green belt candidates and provide training to broaden the culture of process excellence within the business unit. Duties and Responsibilities: Leads process improvement teams and directs timely completion of projects that support critical goals and customer satisfaction requirem...

AVC:Program Manager Training, Quality & Compliance INTERNAL USAGE: No. of Vacancies: 1 Reports to: Head Training, Quality & Operations Is a Team leader No Team Size: Grade: AVP Business: Branch Banking Department: Axis Virtual Centre Sub - Department: Location: Mumbai / Delhi About Axis Virtual Centre Axis Virtual Center engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role The Quality Assurance function at AVC, ensures that processes and procedure designs are customer oriented ...

Overview Finance support requested through Global Capability Center to support compensation and benefits planning for Corporate functions including General & Administration (G&A) forecasting, Periodic Close Support, Budgeting, journal entry preparation, variance analysis and ad hoc G&A spend requests. As part of the Global Mosaic planning initiative, we have developed a compensation and benefits planning tool that will enable centralization of all headcount and compensation planning and forecasting (as opposed to a highly decentralized approach where each team handles separately today). This role will handle headcount financial planning for an assigned team. Responsibilities Prepare, maintai...

Support manufacturing operations excellence, process improvement Lead in all functional activities Review practices and align to six sigma methodologies Business Process Re-engineering Eliminate redundancies / Streamline processes Required Candidate profile UG/PG in Chemical Engg with 3+ yrs exp in operational excellence / process-re-engineering Certified Six Sigma Kaizen implementation Natives of Kerala preferred Willing to travel Job location - Kochi

1.Maintaining adherence on OCG Audits, Internal & External audits - Compliance management (Internal, external audits, Frisking, Fraudulent cases prevention, OCG audits, Karigar room along with Service process audits) 2.Maintaining store hygiene delivering top class standards. Backend service satisfaction and management (Admin staff related) 3.Managing all vendors (Admin & HK staff related) end to end. Vendor management (Admin staff - agency related) 4.Managing the store maintenance with thorough checks / audits on a regular basis Complaint reduction by 10% qtr on qtr (Store Maintenance related) Work Experience Store Administration Inventory & Stock Management Customer Experience Management: ...