2124 Process Excellence Jobs - Page 50

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...

Monitoring and evaluating inbound and outbound calls and emails according to the criteria set by the supplier in accordance with Client requirement. Documenting quality issues and performance measure for management review and providing information to assist in agent feedback and formal education processes and, Sharing results with Team Leads (and Operations Leader, if appropriate) to help provide individualized feedback to agents Provide Quality evaluation report to Client & track actions taken for improvement Perform transactional audit through recorded calls, remote or SBS, internal error checking, data scrubbings, calibration and Quality certification process. Qualifications: - Graduate/P...

1. Maintenance and cleanliness of all the equipment and manufacturing area. 2. To ensure the availability of clean room garments and other accessories. 3. To support the manufacturing personnel during qualification activities, batches and monitoring of bioreactors. 4. Washing of glassware and other accessories used for process. 5. Autoclaving of the material required for process and other activities. 6. Disinfectant preparation and daily facility cleaning activity. 7. Monitoring and Updation of cold room, deep freezers records. 8. Monitoring of classified area room as defined in procedures. 9. Updation of area cleaning documents and other facility documents in the manufacturing area. Experie...

In the above context, the ASM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management Agents. Also liaising with Operations & Product tower, Process Excellence group, Claims, Finance, legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability Responsible to maintain COR at budgeted levels To maintain the Hygiene Responsible for Activation Stakeholder interfaces In...

Do - Support process excellence initiatives and drive improvement projects. - Drive benchmarking and best practices deployment across accounts. - Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks. - Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. - Drive projects to improve and maintain the profitability of the process. - Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. - Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes. - Monitor and drive compl...

Good exp in strategic sourcing, cost analysis/commodity mgmt in manufacturing,Strong knowledge of commodity markets, esp Copper & other high-value raw matls. Exp in procurement analytics, like spend analysis, cost variance&cost driver identification.

About IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL

About the Role Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon s vendors and multiple internal teams to enable Amazon s vendors growth on Amazon. Yo...

We are looking for a Strategic account manager responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. In this role, the candidate will be responsible for achieving the top line nos. for the business by driving strategic business and operational objectives. The candidate will dr...

Process Excellence Service Manager Exp- 4+ Years (Should be Green Belt Certified) Loc- Gurgaon & Mumbai Pkg- Upto 10 LPA Notice- 0 to 30 Days Nancy 8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Skills- Process Excellence, DMAIC, Minitab, Poka Yoke, Improvement, CS Operations, BPO etc

Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellen...

Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellen...

Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the o...

Department: Finance & Accounting, Seek Global Product Owner for Intercompany Accounts-IC role Reports to: Head Finance & Accounting Role Overview We are looking for a smart, independent contributor with strong analytical acumen and deep expertise in business process automation, finance transformation, and IFRS standards to join the Finance & Accounting leadership team. This role will closely collaborate with the Head F&A to drive process efficiency, compliance, and digital innovation across finance functions. Key Responsibilities Act as a key partner to the Head F&A to identify, design, and implement finance process improvements across Accounts Payable, Receivable, Reporting, and General Led...

Workforce Management (Process Manager) India- Chandigarh | Full-time (FT) | Customer Operations | Job ID _ Shift Timings - Flexible (24*7) || Travel Requirements - NA Specialism Customer Operations This role will be an essential part of the WFM Program in the Customer Operations Vertical. Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis. They must be professional in conduct/behaviour, appearance and communication. An understanding of web technology and cable setup is necessary. They must possess the ability to analyse information and evaluate results to choose the best solution and solve problems....

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...

Job Description Drive ‘Six Sigma molecules program’ & Continuous improvement projects at all API sites Monitor the process of six sigma projects across all sites and ensure action closure To co-ordinate and interact with functional departments for the smooth execution of projects Provide technical guidance, support and oversight to trouble shooting issues to site team Ensure sustenance of closed projects and knowledge management Explore & initiate Automation, Digitalization across sites wherever necessary for business Support capability improvements by deploying specialist scientific and technical competence Work Experience 6 to 10 Years Education Graduation in Chemical Engineering Post Grad...

Role & responsibilities Preferred candidates who have worked with Japanese manufacturing companies. Job profile as below: Strategy: Providing direction to achieve the desired long-term and short-term objectives Develop strategies to identify areas within the manufacturing process to utilize cost-saving opportunities including reducing waste, optimizing energy consumption, or streamlining production processes. Monitor manufacturing performance against yield targets related to production volume and product quality and ensure variations from targets are promptly addressed. Conduct root cause analysis to identify issues affecting yield and implement corrective actions. Explore opportunities to a...

Role & responsibilities (a) To drive business unit reliability program following the DP World Reliability Framework five pillars in line with group policy and procedures. To identify opportunities to improve equipment reliability and to implement those changes through failure analysis, data collection, and identification of changes to maintenance, operations, purchasing, and design practices. (b) Provide support to Business Unit, to continuously improve Terminal/CFS activities and make them more efficient, cost effective and customer-centric by successful implementation of lean problem-solving capabilities, process standardization, improvement initiatives, including the development of new wa...

As a part of an Indian / Global Engineering & Manufacturing Organization, you will be responsible for leading Six Sigma projects aimed at enhancing process efficiency and quality. By leveraging Lean Manufacturing principles, you will work towards optimizing operations and eliminating waste. Your role will involve conducting value stream mapping to pinpoint areas for enhancement and collaborating with cross-functional teams to implement strategies for operational excellence. Additionally, you will play a key role in mentoring and training team members on Six Sigma methodologies and tools, thereby fostering a culture of continuous improvement within the organization. Your analytical skills wil...

Job Description- TEAM MANAGER -PEX Drive continuous improvement culture through training, coordination and implementation of principles of Lean/Six Sigma in day-to-day operations in KPO/BPO Drive continuous improvement projects as a project lead parallelly with operations/delivery/client Well versed with basic and advance project management methodologies and problem-solving techniques AHT / TMS / agent variation analysis / level loading / WFM insights Designing and maintaining quality frameworks, including SLA and KPI adherence Process mapping (‘As-Is’ and ‘To-Be’) Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases Part...

Job summary Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Key job responsibilities Business Area: Operations Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. ACES Manager ACES managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers, to drive i...

Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Work with Ops manager to identify improvement projects for the sites and drive projects for the site. Responsib...

Role Summary Aurolab is on a transformative journey to embed process excellence and digital thinking across its operations. As part of this initiative, we are seeking a highly driven Process Specialist / Process Lead who will lead business process reengineering (BPR) and process automation initiatives across manufacturing, supply chain, finance, and customer-facing functions. This role will be instrumental in mapping core processes, identifying inefficiencies, implementing redesigns, and driving cross-functional collaboration to enable scalable, technology-backed operations. The role will closely collaborate with IT and functional heads to bridge the gap between process needs and system capa...

Job Title Service Quality (Customer Grievance Audit & Process Improvement) Department Service Quality / Customer Experience Reports To Head Service Quality and Process Improvements Job Purpose The incumbent will be responsible for auditing customer complaints handled and closed by Nodal Officers for consumer bank, with a focus on ensuring high-quality resolution, identifying root causes, and driving systemic process improvements. This role plays a key part in enhancing customer satisfaction and improving Net Promoter Score (NPS) by identifying service gaps and working toward systemic corrections and service excellence. Along with SQ audits, projects emanating from insights from audits and ot...