2117 Process Excellence Jobs - Page 5

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, ass...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, ass...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation visio...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation visio...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation visio...

1) Responsible for managing Quality for distribution channels, for driving Quality, Service Excellence &Innovation based projects and initiatives forhome office and field teams. 2) Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, ProcessExcellence, Business Process Management, Training and building QDNA. 3) Execute high impact strategic, transformational projects using suitable six- sigma methodology for Distribution Functions. 4) Mentor Lean Six Sigma/Design BB/GB projects for improving processefficiency, revenue, cost save/avoidance. 5) Facilitating change & stakeholder management as part of transformationalprograms and improvement p...

Job Title: CEM Transformation AGM/AVP Location: Mumbai/Bangalore/Gurgaon / Kolkata Candidate Expectation and Roles & Responsibilities Minimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits Crea...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. ...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services "” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Execute transformation initiatives for a customer support, customer operations under guidance of Transformation Lead.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? 8–15 years of overall experience in experience in managing transformation for contact center ...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Data Services Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to perform maintenance and ...

Job roleBA/PM - Digital Transformation LocationHyderabad Essential Functions: - Process designTo understand client's business processes, draw up As-Is and design To-be processes - Requirements DocumentationTo collect, analyze, and document process related artifacts (functional as well as non-functional). - CollaborationLiaison with development teams on managing requirements, participate in UAT, and realize proposed/estimated benefits. - Presales supportSupport pre-sales activities for new opportunities via process discovery and requirements gathering sessions. - Monitor project progress and report project results - Responsible for supervising a project until it is completed - Coordinating th...

Role Overview: VaynerMedia is looking for a Project Director to join their growing India team. As a Project Director, you will be responsible for leading end-to-end project delivery for integrated creative and media campaigns across India and APAC. Your role will involve translating strategic briefs and creative visions into detailed scopes, timelines, and delivery plans. You will also manage resourcing, workflows, and interdependencies across departments to ensure smooth project execution within the set timelines and budget. Key Responsibilities: - Own end-to-end project delivery for integrated creative and media campaigns across India and APAC. - Translate strategic briefs and creative vis...

Role & responsibilities Drive operational excellence across GCC functions Lead Lean, Six Sigma, or digital transformation initiatives Analyze processes and identify continuous improvement and transformation opportunities Evaluate end-to-end processes for automation, digitization, or reengineering Develop business cases with financial impact analysis Design and scope solution plans including transformation roadmaps and implementation strategies. Collaborate with stakeholders to define ROI-driven projects. Quantify business impact, track value realization and validate cost savings and efficiency gains Champion process excellence frameworks (Lean, Six Sigma, BPM) Preferred candidate profile 8 t...

Key responsibilities: Single point of contact for driving CI and Quality Support for the assigned account. Connect and collaborate with Client independently on a regular basis to understand the VOC and early warning signal on escalations Lead and guide a team of Improvement Consultants (BB's) Ensuring Implementation of Quality Standards in the account as per the Organization requirements Design and deploy consistent improvement framework to enhance customer satisfaction Facilitation of Metrics Management. CPMs/KPIs and mitigation plans to avoid penalties if any Execute client projects on cost reduction, customer experience improvement, process re-engineering, process improvement, workforce o...

About Business Unit Corporate BU Roles and Responsibility Experience:12+ years Department:Corporate Finance Shifts: 11:00 AM onwards(candidate should be flexible to work asper businessrequirement) Role Overview: As Manager/Senior Manager - Finance (FPNA), a strategicfinance leader who can manage and scale our planning and analysis functions butalso serve as a critical business partner across leadership teams. Thisindividual will be instrumental in driving performance, enabling strategic decision-making,and providing forward-looking insights that shape our growth trajectory. Key Responsibilities: As the Manager/Senior Manager - Finance (FPNA), your responsibilities will include but are not li...

Conduct end-to-end process mapping for business functions such as Sales, Procurement, Supply Chain, Operations, and Finance. Work with process owners and subject matter experts (SMEs) to capture the As-Is process and design optimized To-Be workflows. Develop clear and standardized process documentation, including flowcharts, SOPs, and RACI matrices. Use tools such as MS Visio, Lucidchart, Miro, or Draw.io to create visual process maps. Identify process inefficiencies, redundancies, and automation opportunities. Support the Process Excellence team in implementing Lean and Six Sigma methodologies. Track progress of process improvement initiatives and maintain process repositories. Provide supp...

Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts. Some bit of outbound calling is also required depending on the complexity Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service representative s skills Authentication - Measurement of the customer service representative s soft skills Attendance - dependability Schedule Adherence - punctuality First chat resolution Customer Experience (NPS) - Measurement of the customer service representative s skills Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned target...

Job Location: Kolkata Designation: Deputy Manager . Mode: Hybrid (3 WFO, 2 WFH). Sat-Sun fixed off Key responsibilities: Single point of contact for driving CI and Quality Support for the assigned account. Connect and collaborate with Client independently on a regular basis to understand the VOC and early warning signal on escalations Lead and guide a team of Improvement Consultants (BB's) Ensuring Implementation of Quality Standards in the account as per the Organization requirements Design and deploy consistent improvement framework to enhance customer satisfaction Facilitation of Metrics Management. CPMs/KPIs and mitigation plans to avoid penalties if any Execute client projects on cost r...

Role & responsibilities Eligibility: M.com 2025 passed out Location: Chennai New Project / additional SOW setup in System - Effort, Cost, Billing plan etc. Timesheet task assignment and time booking monitoring. Quarterly revenue projection preparation and updating in system. Quarterly Effort / Cost plan amendments Monitoring of Revenue Accruals against projections Billing Schedule tracking and timely billing Support / co-ordinate responses for Audit Queries Supplier Management MSA Reviews with stakeholders, Issuing of PO and Supplier Invoice processing support. Support to Central PCO – Project Reports, managing review meetings etc. Long Pending Receivables tracking and follow-up for closure....

Okta is seeking a highly skilled and experienced People Operations Specialist to drive continuous improvement and process optimization within our Shared Services organization. This role combines deep process excellence expertise with strong technical skills in ServiceNow, self-service portal design, and AI chatbot integration . You will lead initiatives to enhance service delivery, drive automation, and enable data-driven decision-making across Shared Services. What youll be doing ServiceNow Process Management & Analytics Design and develop self-service portal on ServiceNow , enabling intuitive access to services and information (include knowledge management) Lead the integration of AI-power...

PRINCIPLE PURPOSE OF JO This role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of senior quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. Senior quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. Senior quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. R...

Job Summary: The Quality Analyst (QA) is responsible for monitoring, evaluating, and improving the quality of transactional processes within various Finance functions. The QA ensures adherence to client-specific SLAs, compliance requirements, internal quality standards, driving process excellence and continuous improvement. Key Responsibilities Quality Monitoring & Evaluation Perform regular quality audits of AP/AR transactions, including invoice processing, vendor payments, cash applications, billing, and collections. Review samples of processed transactions against defined quality checklists and SOPs. Identify process gaps, errors, and non-compliance issues; document findings and provide f...

Role Overview: At VaynerMedia, you are joining a contemporary global creative and media agency that focuses on driving relevance for clients and delivering impactful business results. As a Project Director, you will play a crucial role in guiding projects from concept to flawless execution, ensuring they are delivered on time and within budget. You will be the glue that keeps everything together, bringing clarity to chaos and heart to hustle in a high-velocity environment. Key Responsibilities: - Own end-to-end project delivery for integrated creative and media campaigns across India and APAC. - Translate strategic briefs and creative visions into detailed scopes, timelines, and delivery pla...