1605 Process Excellence Jobs - Page 46

We're Hiring: Consultant Digital Transformation (AD/ Manager Digital Transformation / Client Success Business Consulting) Locations: Malad (Mumbai) & Kolkata Mode: Work from Office (5 Days a Week) Industry: BPO / ITES About the Role: Join our high-impact Transformation Team as a Consultant where you'll lead digital excellence initiatives across Contact Centers and CX operations. Were seeking professionals experienced in Lean Six Sigma, GenAI, and automation to drive strategic, end-to-end transformation. Key Responsibilities: Co-create transformation roadmaps with clients Perform detailed process discovery & customer journey mapping Identify transformation opportunities across people, process...

AEE (Amazon Exports Expansion) Tech builds and tests technology that brings Amazon footprint to new countries by offering BestAtAmazon with undeniable delivery experience, selection and convenience localized for our customers. We enable Amazon to new international marketplaces and give an opportunity for consumers in new geographies to find, discover, and buy anything online and for local and international sellers to choose Amazon as an indispensable channel for their products. We support emerging marketplace business to grow bigger as well. Country expansion and global store launches along with Exports is essential to the global success of Amazon as a whole. This would be a great opportunit...

Note : For more details on rekindle program, please visit Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Seller Partner Services (SPS) organization exists to keep...

We are looking for seasoned Sales Specialist, responsible for the identification, onboarding and growth of High Value seller(HVS) accounts on the Amazon.in marketplace. An ideal candidate comes from Brand and Distributor account management background, can thrive in new ambiguous environments where they can develop businesses from scratch, implement account level strategies and iterate growth plans YoY to deliver success for both HVS Sellers and Amazon. The candidate should be hands-on in managing B2B conversations, detail oriented to present short-term long-term action plans to CXO layers, possesses ability to deliver positive experience for clients, have relentlessly high standards and can ...

About the Role This role is pivotal in reshaping HR by leading complex transformation programs and driving process excellence. You will orchestrate large-scale initiatives from planning to delivery, managing scope, budget, risks, and stakeholders. Simultaneously, you'll analyze existing HR workflows, design optimized, user-centric future-state processes, and ensure alignment with strategic goals and enhanced employee experience. You will be a key driver of both strategic execution and operational efficiency within HR transformation. About the team The team drives process simplification and digital enablement across all HR domains, from recruitment to offboarding to enhance the employee exper...

Job Description General Manager - Corporate Communications The General Manager - External Communications focuses on shaping and managing an organizations reputation, image and relationships with various external stakeholders. This involves creating and executing communication strategies, managing media relations, and developing a content strategy. Crafting compelling messaging, building relationships with journalists and influencers, and ability to mitigate and navigate any issues forms the core of this role. From idea to execution, this role ensure a strong and coherent corporate narrative for external stakeholders. Duties & Responsibilities Craft compelling stories that reinforce Lupin s p...

asic Function Handle and administer Family Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking...

Proactively manage all applications by engaging regularly with underwriters, advisers & adviser support staff Deliver and demonstrate exceptional customer service skills when engaging with internal / external stakeholders Apply a keen understanding of MetLife s products, relevant legislation & underwriting considerations in undertaking administrative and adviser service activities Prompt & efficient communication with Internal/External customers/advisors with appropriate documentation Complete all underwriting administration support transactions in an effective manner and within agreed service levels Seek out innovative and creative ways to improve MetLife s process and procedures. Other dut...

Company Overview Group/Division The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Job Description/Preferred Qualifications Bachelors Level Degree with at least 10 years of experience. OR Masters Level Degree with at least 7 years of experi...

For AD, about 12 -16 years of overall experience with at least 5-7 years experience `in QA space; at least 2 years as Sr manager Quality in RCM space (AR, E2E, Pre Auth) Skills and Competencies: a. Strong RCM domain knowledge b. Strong quality function knowledge c. Reporting, good in MS Excel d. Excellent communication e. Experience in client interaction f. Strong in people management g. Inclination towards automation h. Exposure to analytics

For AD, about 12 -16 years of overall experience with at least 5-7 years experience `in QA space; at least 2 years as Sr manager Quality in RCM space (AR, E2E, Pre Auth) Skills and Competencies: a. Strong RCM domain knowledge b. Strong quality function knowledge c. Reporting, good in MS Excel d. Excellent communication e. Experience in client interaction f. Strong in people management g. Inclination towards automation h. Exposure to analytics

In the above context, the ASM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents. Also liaising with Operations & Product tower, Process Excellence group, Claims, Finance, legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability Responsible to maintain COR at budgeted levels To maintain the Hygiene Responsible for Activation Stakeholder interfaces I...

About the Role Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon s vendors and multiple internal teams to enable Amazon s vendors growth on Amazon. Yo...

Overview Finance support requested through Global Capability Center to support compensation and benefits planning for Corporate functions including General & Administration (G&A) forecasting, Periodic Close Support, Budgeting, journal entry preparation, variance analysis and ad hoc G&A spend requests. As part of the Global Mosaic planning initiative, we have developed a compensation and benefits planning tool that will enable centralization of all headcount and compensation planning and forecasting (as opposed to a highly decentralized approach where each team handles separately today). This role will handle headcount financial planning for an assigned team. Responsibilities Prepare, maintai...

Overview Perform Supply Chain activities for all relevant BUs in This role will ensure quality, SLA compliance and accuracy of all Supply Chain performance management activities. Assist BU Supply Chain teams in performance management reporting, PSP, AOP Phase-1, AOP Phase-2, monthly rolling forecast, quartlery rolling forecast delivery as well as adhoc analysis for decision support. Responsibilities Perform Supply Chain activities namely Performance management reporting including insightful commentary on variances and business performance Financial modelling for PSP, AOP Phase-1, Phase-2 and rolling forecasts What if and scenario analysis Data collection to support decision making by BU team...

Responsible for Training and On-Boarding the Front Office Staff Monitor daily performance of trainees for next 15 days to ensure duties are completed accurately, efficiently, and timely also report their concern & development in the PMS Help & Support OJT Batch on Floor along with DMs, Rigorous coordination with DM’s & FO Head for designated training module Evaluate the outcomes of training sessions and maintain progress records of trainee’s competency proficiency level movement Ability to communicate and distribute training curriculum to enhance delivery of training curriculum Work closely with the Front Office & L&D HO Team to develop and maintain robust training process Responsible for an...

Head of India Operations, Cricket Data Location: Whitefield, Bengaluru Experience: 8+ Years Work-Type: In Office (5 days a week) Job Code: EXVIA-49 Application Link: Submit your profile directly to Straatix by copying the below Candidate-Submission-Form URL in your browser: https://airtable.com/app0U8lKNDT4KiEnD/pagKI67YRVCs8Yrrn/form?prefill_Applied+Position=reccjuluRE8csU6ih Employment Model: Direct Employment You will be directly employed by our client Your Role at a Glance We are looking for a skilled and people-focused Head of India Operations to lead day-to-day operations at our Bengaluru office and serve as the key liaison to global HQ. As the first hire, you will play a central role ...

The candidate shall be responsible for developing and executing strategic initiatives to drive sustainable business growth by analyzing market trends, identifying new opportunities, collaborating with cross-functional teams, and monitoring key performance indicators (KPIs) to ensure the company achieves its long-term goals. Role & responsibilities Partner with leadership to understand the company's strategic growth objectives. Conduct market research and competitor analysis to identify new growth opportunities. Develop and implement comprehensive program strategies aligned with overall business goals. Translate strategies into actionable programs with clearly defined timelines, milestones, a...

We are seeking a highly skilled and motivated professional to lead operational excellence initiatives and drive strategic improvements within our Central Operations team. This role requires expertise in process optimization, data-driven decision-making, and a customer-centric approach to resolving operational challenges. The ideal candidate will focus on enhancing operational efficiency, ensuring customer satisfaction, and streamlining critical processes across various verticals. Key Responsibilities Collaborate with various departments to identify inefficiencies and recommend process improvements to enhance productivity and drive operational excellence. Monitor key performance indicators (K...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation visio...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Driving transformation in F&A domain for couple of clients globally leve...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, ass...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation visio...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation visio...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Chartered Accountant/ICSI/Post Graduate in any discipline Years of Experience: 15 to 20 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be exp...