1605 Process Excellence Jobs - Page 41

Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Electronics City, Bengaluru / Hinjewadi, Pune (work from office) Education Qualification: Any full-time graduation Experience required: At least 8 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improveme...

The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client. Do Oversee and manage service delivery by meeting all contractual/ SLA commitments Contract compliance & adherence Ensure all SLA parameters are met in the account Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review all projects in the account on various delive...

We are seeking a highly experienced and driven Global Process Owner to lead the transformation of our Order to Cash (O2C) processes within our finance and accounting function. The successful candidate will be responsible for driving the analysis, design, and implementation of process improvements across multiple business divisions and regions, including the Americas, EMEA, and APAC. This role requires a strong leader who can influence, and impact work delivered from multiple centers across US and Chennai, India, and collaborate with multiple senior stakeholders at the client end. Lead the transformation of the O2C process, focusing on optimizing efficiency, reducing costs, and enhancing cust...

Roles and Responsibilities Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Develop process maps, flowcharts, and other visualizations to identify areas for improvement. Conduct data analysis using latest tools to inform business decisions. Identify opportunities for process excellence through continuous improvement initiatives. Manage multiple projects simultaneously, prioritizing tasks based on urgency and importance.

Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelors Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sig...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, ...

Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Manager Specialisation International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to id...

Incedo is a US-based consulting, data science and technology services firm with over 6,000 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and...

Our client partners with shippers, mailers, carriers, and drivers gather crucial, real-time data through proprietary technology to efficiently and predictably deliver mail and shipments via our optimized supply chain network. We keep things moving in ways never before possible. Our team is growing rapidly, apply today to get your career moving with our client. Summary: We are seeking a results-driven Process Improvement Consultant to support strategic initiatives across Sales, Account Relationship Management (ARM), and operational teams. This contract role will leverage Lean Six Sigma methodologies and design thinking to streamline workflows, enhance performance metrics, and drive continuous...

B.E./B. Tech in Mechanical Engineering or Printing Technology & MBA in Operations / Strategy / General Management (preferred) with 10- 15 years of experience in process improvement/ Manufacturing. Demonstrated leadership in FTR improvement, scrap reduction, and customer-centric quality enhancement. Responsible for leading process and quality improvement initiatives across the manufacturing plant, with a strong focus on Flexo Printing operations, First Time Right (FTR) quality, and scrap reduction. The role drives operational excellence, cost savings, and customer satisfaction through the application of Lean, Six Sigma, and data-driven methodologies, in close collaboration with a cross-functi...

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology, join us to Make Possible a Better Future. What We Offer Location: Bangalo...

Ensure strict adherence to current Good Manufacturing Practices (cGMP) and site safety protocols. Guide OE members in coordinating with site-level AETs (Area Excellence Teams) and SETs (Site Excellence Teams). Provide on-the-ground support for continuous improvement activities and problem-solving sessions. Oversee data collection, analysis, and reporting to drive and support site-level OE initiatives. Facilitate implementation of 5S and Visual Management across site functions. Engage with suppliers for alignment and execution of OE initiatives relevant to the site. Initiate and lead theme launches to encourage active participation in the SFTI (Shop Floor Team Involvement) program. Conduct OE...

Role Purpose The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client. Do Oversee and manage service delivery by meeting all contractual/ SLA commitments Contract compliance & adherence Ensure all SLA parameters are met in the account Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review all projects in the account on v...

New Product Development. Integrate automation system with exisiting manufacturing equipments and infrastructure. Conduct testing and validation of automation systems to ensure functionality and performance meet requirements. Provide technical support for troubleshooting mechanical issues and implementing corrective actions. Optimize automation process to improve efficiency, reduse waste and minimize downtime. Develop and maintain documentation related to NPD, Including specification, drawings and operating procedures. Collaborate with vendors and suppliers to select and procure FTG, SPM Components & equipments. Management of facilities like equipments & spares, coordinate with maintenance te...

Manager Training or Quality Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training or Quality Salary Upto 15 LPA Location-: Gurgaon Should have exp in International Banking process* Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training or Quality on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills

Objective: We are seeking a highly experienced and data-driven Digital Innovation -Process Analyst to lead end-to-end analytical initiatives that drive operational excellence, automation, and strategic decision-making across the organization. This role blends business process optimization , advanced analytics , and Power BI development , requiring a strong mix of technical expertise, business acumen, and stakeholder engagement. The ideal candidate will be responsible for analyzing complex processes, visualizing performance through dashboards, and identifying automation opportunities. Key Responsibilities | Lean /Innovation specialist reports to MRO Lean Manager responsible for: Support Lean ...

: Job TitleOperations Analyst, NCT LocationBangalore, India Role Description Executing assigned Client reporting production activities Ensure 4 eye principal is being followed in the team Conduct spot checks to ensure and document adherence Maintain up to date process manuals and process reviews Manage queries within team and resolve them with help of onshore colleagues if required Assist manager in reviewing process changes and update procedures Plan back up for team during their leaves Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business Maintain clear and prompt communication with departments like risk, front office and performance measurement...

: In Scope of Position based Promotions (INTERNAL only) Job TittleOperations Manager Corporate Title - VP Location - Jaipur, India Role Description This role is accountable for supporting the delivery of the Global Procurement and Travel Operations strategy for Procurement to Pay processes across multiple countries. It is responsible for the performance outcomes of work-streams within the assigned region/client group. Strong collaboration skills and initiative are required, as this role involves working closely with the Global Procurement teams and other regional operations leads across DB. Additionally, this role will drive upcoming projects and on-demand tasks such as savings initiatives, ...

Key Responsibilities: 1. Conduct SCM Internal Process Audits (Last mile, Middle mile, Order Processing, Inventory, Inbound) and report the gaps/non-conformance 2. Preparation and publish performance reports that include observations and recommendations 3. Work with the DC and Distribution teams to ensure internal and external audit compliance and timely actions on OFIs if any 4. Ensure Corrective action and preventive actions implementation across DCs and XDs against OFIs 5. Drive Continuous Improvement - Quantitative and qualitative to improve Supply Chain performance. 6. Identify Gaps in Standard Operating Procedures and actual practise in Ground Operations and provide inputs for SOP enhan...

Key Responsibilities: 1. Conduct SCM Internal Process Audits (Last mile, Middle mile, Order Processing, Inventory, Inbound) and report the gaps/non-conformance 2. Preparation and publish performance reports that include observations and recommendations 3. Work with the DC and Distribution teams to ensure internal and external audit compliance and timely actions on OFIs if any 4. Ensure Corrective action and preventive actions implementation across DCs and XDs against OFIs 5. Drive Continuous Improvement - Quantitative and qualitative to improve Supply Chain performance. 6. Identify Gaps in Standard Operating Procedures and actual practise in Ground Operations and provide inputs for SOP enhan...

Primary Responsibilities: - Develop and continuously train operational teams in quality and Lean concepts - Drive Continuous Improvement - Quantitative and qualitative to improve Supply Chain costs, quality, and service - Develop analytics that support team KPI improvement and deep dive analysis to identify root cause and implement corrective action - Plan and monitor SCM Internal Process Audits (Last mile, Middle mile, Order Processing, Inventory, Inbound) and report the gaps/non-conformance to SCM Process Team. - Preparing annual Quality audit plans, carrying out periodic inspections and providing performance reports that include observations and recommendations. - Work with the DC and Dis...

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Process Mining. Experience8-10 Years.

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: TPMO -Quality. Experience3-5 Years.

Role Quality Assurance Consultant Do - Support process excellence initiatives and drive improvement projects. - Drive benchmarking and best practices deployment across accounts. - Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks. - Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. - Drive projects to improve and maintain the profitability of the process. - Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. - Drive standardization practices on the floor and ensure strict compliance in internal and client defined pr...