920 Process Excellence Jobs - Page 35

Overview This role is focused on driving Process Excellence for prioritized initiatives for Commercial Sales. The objective of the role is to lead process diagnostics and process re-engineering to deliver business impact through operational excellence, standardization and automation initiatives across markets including those supported by our Global Capability Centers. The role will support E2E transformation roadmaps as well as identify specific continuous improvement opportunities to deliver business value and enhance customer experience. Initiatives will include driving and mentoring Lean Six Sigma projects, process modelling, process mining diagnostics, process automations and statistical analysis to perform variation analysis and benchmarking to enable business teams to meet their goals. He / She will operate as internal consultants, working with cross-functional and global teams on multiple projects. He/She will be required to conduct Lean Six Sigma, Kaizen sessions, facilitate Value Stream Mapping and Design Thinking sessions. They will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies. Responsibilities Business Process Management and process conformance analysis using process modeling Process Mining, value enablement, and roadmap execution. Task Mining, opportunity identification for standardization and automation Agile project management to support hyper-automation projects. Experience in AI ML projects to drive process analytics and support business outcomes. Experience in change management to ensure project implementation and adoption Qualifications Overall, 10 to 12 years of experience with at least 5+ years of experience in Quality / Process Excellence / Black Belt role; Possesses a Lean Six Sigma Black Belt Qualification - preferred Extensive experience in driving process transformation and automation in Commercial Sales (preferably in CPG industry) Experienced in leveraging Process Mining and Task Mining platforms Track record of delivering business improvement projects at Black Belt Level Must have mentored Green Belt Lean projects Experience working with and influencing senior stakeholders Ability to lead cross-functional projects. Working with tight deadlines.

Key Responsibilities: Lead organizational problem-solving and automation projects to enhance processes and performance. Ensure process excellence and performance improvements in assigned service lines or center locations through a structured approach. Coach and train team members on various continuous improvement (CI) tools and methodologies to build internal capabilities, including FIRST CHOICE tools. Identify and drive efficiency and effectiveness improvement projects. Lead the identification of improvement or re-engineering opportunities Identify and drive efficiency and effectiveness improvement projects. Lead the identification of improvement or re-engineering opportunities across different verticals through strategic reviews, process mapping, and metrics analysis. Spearhead the development of operational and support teams' capabilities in improvement methodologies, enhancing overall organizational competence. Serve as a subject matter expert in continuous improvement, providing analysis support, guiding, and training teams to ensure adherence to best practices. Mentor teams and lead improvement projects with a focus on generating significant business impact and achieving measurable results. Identify opportunities for automation and process redesign, including the use of Robotic Process Automation (RPA), to drive efficiency benefits and elevate quality standards. Drive the adoption of best practices across all Global Service Centers (GSC), ensuring uniformity and high standards of operational excellence. Utilize data analytics skills to facilitate informed decision-making and determine operational Key Performance Indicators (KPIs) based on business requirements. Execute strategic projects aimed at enhancing efficiency, productivity, and quality within the organization. Conduct regular one-on-one meetings to review team member performance, set clear objectives, and provide constructive feedback for continuous development. Identify training needs and opportunities for team members to enhance their skills and career progression. Foster a positive team culture that motivates employees, encourages innovation, and recognizes contributions to project successes and operational improvements. Top of Form Required Skills/Abilities: Educational and Certification Requirements: Possess at least a Bachelors degree from a recognized University in any discipline. Graduates in Engineering are preferred due to the analytical and systematic approach the field provides. Must be a Certified Black Belt, demonstrating advanced proficiency in Six Sigma methodologies and a strong commitment to continuous improvement practices. Work Experience: A minimum of 5 to 7 years of work experience specifically in an Operational Excellence or continuous improvement role as a Black Belt, leading and executing projects with measurable success. Skills and Abilities: Advanced skills in MS Office are essential for data analysis, reporting, and presentation needs. Robust experience in client-facing or consulting roles, showcasing the ability to understand client requirements and deliver tailored solutions. Exceptional communication and presentation skills are critical for articulating ideas, leading change initiatives, and engaging with stakeholders at all levels. An analytical mindset with a logical approach to problem-solving, capable of dissecting complex issues and devising effective solutions. Confidence in core operational excellence principles, coupled with the ability to drive projects independently with minimal oversight. A self starter attitude is vital for success in this role. While logistic experience is preferred, it is not mandatory. However, familiarity with industry-specific challenges and workflows can be beneficial. The ability to work collaboratively across teams and departments, influencing others to adopt best practices and contribute to improvement initiatives. Proven leadership skills, with experience in managing teams, driving performance, and fostering a collaborative work environment. A self-starter attitude, confident in leading initiatives with minimal supervision. Logistic experience is preferred but not mandatory, offering contextual understanding of operational challenges

Hope you are doing good. Have come across your profile on Naukri and we have a permanent opportunity which might be of your interest. Our client is looking for a Business Analyst (P&C Insurance) in Gurugram/Noida. Please refer the below details. Also, please let me know the best time and number to reach you. Job Details: Position:-Business Analyst (P&C Insurance) Job Location:- Gurugram/Noida About client: It is a global consulting, technology, and managed services company that primarily serves the insurance industry. JD Key Responsibilities: Engage with stakeholders to gather, analyze, and document business requirements across P&C insurance operations (underwriting, claims, policy administration, billing). Lead and contribute to digital transformation initiatives, enabling automation, modernization, and innovation across business functions. Analyze existing processes and identify areas for process optimization and operational excellence. Translate business needs into functional specifications for technology and data teams. Support implementation of process improvements, ensuring measurable outcomes in efficiency, cost, and quality. Collaborate with underwriting teams to streamline risk assessment and pricing workflows. Work closely with finance and accounting stakeholders to ensure alignment with financial reporting, reconciliation, and compliance processes. Develop user stories, use cases, and workflow diagrams to communicate requirements effectively. Participate in UAT and change management activities during solution deployment. Create and maintain documentation including business cases, SOPs, and training materials. Required Skills & Qualifications: Bachelors degree in business, Finance, Insurance, or a related field (MBA or insurance certifications preferred). 4-8 years of experience as a Business Analyst in the insurance domain, specifically in P&C. Deep understanding of insurance lifecycle, especially underwriting, policy servicing, and claims. Hands-on experience in process improvement frameworks (Lean, Six Sigma, etc.). Experience with digital tools and platforms (e.g., Guidewire, Duck Creek, automation tools, analytics platforms). Strong analytical, problem-solving, and stakeholder management skills. Proficient in business analysis tools (e.g., JIRA, Confluence, MS Visio, Excel). Excellent communication and documentation skills. Preferred Qualifications: Certification in Business Analysis (e.g., CBAP, CCBA). Insurance certifications such as CPCU, AINS, or similar. Experience with agile project methodologies. lf interested, please send your updated CV in word format with following details (mandatory for short-listing) at sachin@beanhr.com i) Total Experience and Relevant Exp in Business Analyst (Property&Casualty)? j) Notice Period (official / needs to serve)? k) Current location and contact details? l) Current Salary (Fixed and Variable)? m) Expected Salary? n) Open to work in Noida/Gurugram? o) Reason for Change? p) If shortlisted, would you be available for F2F/Virtual(according to client) interview in next week? Please let me know about any query.

Atleast 10 yrs to 12. experience and Expert proficiency in the injection molding process. Experience in new product development, Process stability and Operation excellence. Well acquaintance with all Management systems (IMS, IT, Certifications etc.)

Overview of Department/Function You will be working as a part of Process Excellence team which drives process improvement projects and interact with client or internal stakeholders to drive and influence improvement objectives. The team typically works on Six Sigma and Lean projects Hiring for Process excellence manager - (HR Process) Job Description Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership - Lead and Implement business process management system - Drive and Track Quality DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up - Implementing Business Process Management Systems (BPMS) for newly Transitioned processes . Identify improvement opportunities as per Six Sigma /LEAN framework and work with teams to drive till closure generating benefits . Identify RPA opportunities through process assessment, align as per RPA framework and Project manage Automation. Prepare and present analysis or specific trends on key critical metrics for the program aligned to Understand Ops related metrics and report them in overall ACM dashboard . Exposure to HR projects is mandatory Requirement Primary Responsibilities • To facilitate the rollout of process excellence initiative with focus on Business process reengineering/Process transformation by developing process modeling (to-be state) and measurement system Drive process standardization for the organization with an objective of optimizing business performance and reducing wastage • Establishing of new process workflow with the help of functional SMEs Capture process procedure level deviations and ensure periodic reporting Govern the new process rollouts and its approval across Operations and Systems Deploy effective metrics/KPIs to measure the effectiveness of the processes including their operational definitions and reporting frequency • Maintain the repository of latest business processes Review and mentor the various improvement projects Establish and monitor the benefit realization of various initiative • Conduct periodic process walkthroughs to identify the improvements opportunities (Process review, complaint review, exception/deviations etc) Implement effective process to track and report the inter departmental SLAs • Develop mechanism of effective process deployment Conduct periodic process benchmarking to ensure competitiveness • Provide project leadership includes identifying opportunities, defining and financially justifying projects • Establishing of new process workflow with the help of functional teams as per need Optimizing business performance by standardization. Reducing redundancy & NVAs • Coordinating and prioritizing Projects activities with all functions Leveraging Lean Six Sigma methodology to drive continuous improvement projects, aiding in project documentation and guiding through the quality certification program. • Develop & Rollout process training and certification process Establish process excellence roadmap to bring process driven culture . Desired skills and competencies o Automation deployment o Project Management o You will need to have an innovative and transformation mindset to identify improvement opportunities to optimize processes, decrease costs and increase efficiency o You should have latitude in decision-making and determination of objectives and approaches to critical assignments o Experience documenting Business Process flows, Creating/Updating Standard Operation Procedures, and documenting business o Driving excellence o Fostering partnerships with clients o Leading transformatio

Job Description-Process Co-Ordinator Department:NoBroker Hood- ERP Location: Bangalore , Work From office -6Days a week Job Summary: The Process Coordinator will be responsible for ensuring the smooth execution and continuous improvement of business processes. This role involves coordinating across teams, monitoring process compliance, driving quality, and supporting change management initiatives. Key Responsibilities: Process Compliance: Ensure adherence to defined workflows, SOPs, and operational standards. Cross-Functional Coordination: Act as a liaison between departments to facilitate seamless communication and task execution. Process Improvement: Identify bottlenecks or inefficiencies and propose actionable improvements. Reporting & Metrics: Track, analyze, and report process-related KPIs to stakeholders. Quality Control: Monitor output quality and support corrective/preventive actions when deviations occur. Training & Support: Conduct training sessions and offer support on new or updated processes. Change Management: Assist in planning, implementing, and stabilizing process or system changes Qualifications: MBA, Operations, or a related field. 2+ years of experience in process coordination, operations, or project support roles. Strong analytical, organizational, and communication skills. Proficiency in process documentation tools and MS Office Suite. Experience with quality or compliance frameworks is a plus.

Company Overview: Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary FPRONE platform. By understanding our clients needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics combined with deep industry expertiseto deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit www.chargebackgurus.com . Role Brief: We are seeking a results-driven and forward-thinking Associate Director Business Process Improvement (BPI) to lead transformation initiatives focused on process reengineering, automation, and operational excellence. This role demands a dynamic individual with strong problem-solving skills, analytical rigor, and the ability to drive process improvement initiatives across diverse teams. The ideal candidate will have a track record in business process improvement, operational strategy, project execution, solution design, and product/process alignment. The role requires someone who can think independently, identify improvement opportunities, and translate complex challenges into scalable, data-backed solutions. Key Responsibilities: 1. Process Reengineering & Excellence Lead and deliver large-scale process transformation initiatives using Lean Six Sigma, DMAIC, and Kaizen methodologies. Perform detailed as-is/to-be process mapping using BPM tools to model, simulate, and optimize process flows. Conduct time-motion studies, activity-based costing (ABC), FMEA (Failure Mode and Effects Analysis), value stream mapping, and root cause analysis (RCA) to identify inefficiencies. Develop business cases for change initiatives, including cost-benefit analysis, effort estimates, and implementation roadmaps. Design standard operating procedures (SOPs), RACI matrices, and governance models to ensure accountability and consistency across teams. Drive initiatives to reduce Average Handling Time (AHT), improve process accuracy, and optimize resource utilization. Standardize and document processes across global teams with a focus on compliance, scalability, and automation. Promote a culture of continuous improvement and operational excellence through regular audits, benchmarking, and feedback loops. 2. Automation & Efficiency Enablement Identify automation opportunities across workflows using different tools, low-code platforms (e.g., Power Automate, Appian), and custom APIs. Understand and work with product, engineering, and IT teams on automation architecture and integration strategies. Oversee the development of BRDs and FRDs, ensuring alignment with automation best practices and operational needs. Deploy automation solutions with robust exception handling, real-time monitoring, and audit trail maintenance. Track and report on automation KPIs, including cycle time reduction, cost savings, efficiency gains, and error rate improvements. Explore and recommend intelligent automation opportunities leveraging AI/ML, OCR, NLP, and predictive analytics. 3. Program & Project Leadership Manage complex, cross-functional projects end-to-end, from ideation through implementation. Define scope, develop project plans, allocate resources, mitigate risks, and track success against KPIs. Drive high-quality, on-time, and within-budget project delivery. Own transition frameworks for new client onboarding and project offboarding. 4. Data Analytics & Insights Perform advanced analysis on operational metrics, win rates, bottlenecks, and cost structures. Design and manage real-time reporting dashboards (Power BI) to support leadership decision-making. Translate analytical insights into actionable strategies that drive process enhancements and efficiency gains. 5. Research & Industry Intelligence Conduct competitive benchmarking, market trend analysis, and best practices research. Participate in industry forums, webinars, and advisory groups to stay current on emerging practices and technologies. Provide thought leadership and strategic recommendations based on research insights. 6. Stakeholder & Change Management Act as a strategic advisor and partner to leadership, presenting data-driven recommendations. Lead change management efforts including stakeholder engagement, training initiatives, and communications. Visualize and articulate complex ideas and process designs effectively to diverse audiences. 7. Compliance, Risk & Audit Support Ensure all BPI initiatives align with regulatory frameworks (GDPR, SOC, PCI) and organizational policies. Identify and proactively mitigate operational risks through control validation and process safeguards. 8. Performance Reporting & MIS Oversight Work with MIS and analytics teams to deliver accurate, insightful, and action-oriented reporting. Develop operational KPIs, dashboards, and trackers that measure and drive performance improvements. Ensure consistent P&V (Performance & Vulnerability) reporting for critical client engagements. Required Qualifications Bachelors degree in Business, Operations, Engineering, Computer Science, or Analytics (MBA preferred). 1518 years of experience in process improvement, operational strategy, or analytics roles. Six Sigma (Black Belt), PMP, Agile, or RPA certifications preferred. Expertise in process modeling, automation enablement, and efficiency improvement. Proficient with Jira, Confluence, Power BI, Tableau, UiPath, and related platforms. Advanced problem-solving skills with the ability to independently lead initiatives with minimal supervision. Excellent analytical, documentation, and communication skills. Preferred Attributes Experience in fast-paced fintech, SaaS, or B2B product-led organizations. Proven experience in building scalable processes that drive operational excellence. Strong leadership presence with the ability to influence cross-functional and executive stakeholders. Familiarity with product lifecycle, agile delivery best practices Strong leadership presence with ability to influence across organizational levels. Familiarity with agile delivery, continuous improvement programs, and digital transformation initiatives. Ability to lead multiple large-scale initiatives with limited supervision This is a high-impact leadership role offering significant influence on enterprise operations. If you're passionate about building systems that scale, driving transformation through data and design, and elevating operational standards, this opportunity is for you.

As a Business Transformation Analyst at CIFDAQ, you will be responsible for driving strategic transformation initiatives that enhance business efficiency and align with the companys goals. Your key responsibilities include: Process Development & Documentation Design and document business processes from scratch, creating process documents and templates. Collaboration with Senior Management Work closely with senior leadership and key stakeholders to ensure business transformation efforts align with strategic objectives. Identifying & Driving Transformation Areas Analyse business areas that need transformation and implement strategies for efficiency and growth. Project Execution & Leadership Lead and guide cross-functional teams, ensuring collaboration and productivity in transformation projects. Performance Measurement & Reporting Track the success of transformation initiatives, providing regular updates to senior management. KEY WORDS Business Transformation, Transformation, Finance, Process Improvements, Digital Transformation, Process Excellence, Business Transformation Education qualification B. Com with Project Management/Six Sigma Qualification OR CA

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel About the Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel About the Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel About the Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel About the Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

About The Role : Job TitleTransformation Risk and Control Lead, VP LocationBangalore, India Role Description The Vice President of Transformation Risk and Control will lead the strategic oversight and management of risks associated with the organizations transformation initiatives. This executive role is pivotal in ensuring that transformation projects align with the companys risk appetite and regulatory requirements, while driving sustainable growth and innovation. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Strategic Risk Management: Develop and implement a comprehensive risk management strategy for transformation projects, ensuring alignment with the organizations overall risk framework. Leadership and Governance: Provide leadership and direction to the Transformation initiatives by fostering a culture of risk awareness and proactive risk management across the organization. Risk Assessment and Mitigation: Oversee the identification, assessment, and mitigation of risks, ensuring robust control frameworks are in place and effective. Stakeholder Engagement: Collaborate with senior executives, project leaders, and key stakeholders to integrate risk management practices into all transformation initiatives. Regulatory and Compliance Oversight: Ensure all transformation activities comply with relevant laws, regulations, and internal policies, and stay abreast of regulatory changes. Reporting and Communication: Regularly report to the executive team and board of directors on risk exposure, control effectiveness, and mitigation strategies. Continuous Improvement: Drive continuous improvement in risk management practices, leveraging industry best practices and emerging technologies. Your skills and experience Experience in risk management, internal control, or a related field, with significant experience in managing risks for large-scale transformation projects. Strategic thinking and leadership skills, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and proficiency in risk management software and tools. CRISC, CISA, or similar certifications are highly preferred. Experience in a senior risk management role within a large organization or consultancy. Deep understanding of industry-specific regulations and standards. Experience in leading cross-functional teams and managing complex projects. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Key Responsibilities: Process Excellence: Establish and lead the Centre of Excellence (COE) for process improvements, standardization, and optimization across the organization. Quality Management: Develop and implement robust quality management systems to ensure compliance with ISO standards and industry best practices. Strategic Initiatives: Define and drive strategic initiatives to enhance operational efficiency, improve service delivery, and achieve organizational objectives. ISO Certifications: Lead the planning, implementation, and maintenance of ISO certifications, including regular audits and compliance reviews. Performance Metrics: Develop KPIs to monitor process effectiveness, identify gaps, and drive continuous improvement initiatives. Cross-functional Collaboration: Partner with key stakeholders, including operations, technology, and customer service teams, to align process improvements with business goals. Change Management: Promote a culture of continuous improvement by introducing innovative methodologies, frameworks, and tools. Risk Management: Identify process-related risks and implement mitigation strategies to ensure business continuity. Team Leadership: Build and mentor a high-performing team to support quality initiatives and process excellence. Key Requirements: Educational Qualification: Bachelors or Master s degree in Engineering, Business, or a related field.

Job Overview The General Manager - Process Excellence will oversee the execution of business strategies by driving quality enhancement and process improvement initiatives, including Six Sigma and LEAN methodologies, to cultivate a culture of continuous improvement. This role will also facilitate the sharing of industry best practices, lead operational improvement projects, and supervise the deployment of LEAN and Six Sigma training programs to enhance process efficiency and operational effectiveness across the organization. Job Description Process Improvement and Cultural Development • Cultivate a culture of continuous improvement by driving the sharing of best practices and the implementation of process enhancement initiatives across the organization. • Oversee and mentor improvement projects, ensuring the successful implementation of recognized methodologies such as Six Sigma and LEAN, and spearheading recognition programs for completed projects. • Conduct in-depth research on innovations and future organizational needs, staying ahead of trends while ensuring adherence to environmental, health, and safety regulations. Training and Development Management • Create and manage training calendars to ensure timely and relevant professional development, particularly for Six Sigma and LEAN methodologies. • Collect and manage feedback scores from training programs, ensuring that feedback is acted upon to continuously improve training delivery and effectiveness. • Monitor adherence to training targets and certification guidelines, ensuring all relevant employees achieve the required competencies in process improvement methodologies. Collaboration and Compliance • Collaborate with quality and MIS managers to identify, prioritize, and execute high-impact process improvement projects across various functions. • Oversee the development of the Body of Knowledge (BoK) for Six Sigma and LEAN methodologies, ensuring that resources are updated and aligned with organizational needs. • Plan and execute graduation ceremonies for completed certifications and actively pursue awards and international recognition for outstanding organizational achievements in process excellence. Team Management & Succession Planning Manage and develop staff, including performance management, training, and career development. Create and maintain a robust talent pipeline to ensure succession planning (1:2 ratio). Environment, Social & Governance • Oversee corporate governance within the assigned region, ensuring alignment with organizational principles, policies, and regulations. • Promote judicious use of natural resources and adhere to the organization's environment, health, and safety policies, objectives, and guidelines. • Drive the organization's sustainability initiatives, working towards achieving established targets. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.

Quality Manager - US Domain (Navi Mumbai) Total Experience - 12+ Years Relevant Experience - 1+ years as a Manager (8+ years into quality management domain) Candidates should be from BPO/BPM background only Candidates from Mumbai/Navi Mumbai location should apply Work from office opportunity 24 x 7 Shifts Job Location: Airoli, Navi Mumbai Summary of Primary Job Responsibilities : Responsible for devising and establishing Quality procedures, standards and specifications Review customer requirements and make sure they are met and Look at ways to reduce waste and increase efficiency. Set up and maintain controls and documentation procedures. Monitor performance by gathering relevant data and produce statistical reports Measure performance and identify any areas of weakness, recommending and implementing improvements Liaise with other managers and staff and provide training, tools and techniques to enable others to achieve quality standards. Assess the effectiveness of changes made. Typical Qualifications: Education: Bachelor's degree in business administration or relevant fields. Experience Target Prior experience in quality assurance as a manager or other related roles. 3 plus years experience in an operations/customer service call center environment. Skills: Strong knowledge of quality assurance standards and methodologies. Excellent managerial, leadership and communication skills. Analytical approach with good numerical skill and understanding of statistical analysis. Keen attention to detail and organizational abilities. Basic knowledge of computers and use of software like MS Office. Knowledge: Demonstrated experience in managing quality/operations teams in a service environment. Demonstrated ability managing and developing large high performance teams of analysts/managers is required. Must have handled large teams in BPO for Voice & Non Voice process Understands the value of confidentiality and sensitivity of tasks at hand Consistently exhibits honesty in giving reliable solutions/answers to clients inquiries and or issues Abilities: Ability to work under pressure in a fast-paced dynamic environment. Clear and logical thinking with an ability to deal with ambiguity. Communicates effectively in a positive manner Excellent Customer Service Skills Demonstrates an ability to be well-organized, efficient and self-disciplined Special Certifications Certification in Lean and/or Six Sigma or equivalent, would be preferred Travel Required Not required.

Apply now » .buttontext67bbcd0b84b126cf a{ border1px solid transparent; } .buttontext67bbcd0b84b126cf a:focus{ border1px dashed #00a3e0 !important; outlinenone !important; } Currently at TechnipFMC? Apply here. Manager - AP Location: Noida, IN #job-location.job-location-inline {displayinline;} Employment type: Employee Place of work: Hybrid Offshore/Onshore: Offshore .buttontext3b34abe12d83182e a{ border1px solid transparent; } .buttontext3b34abe12d83182e a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } .buttontexta77353c8ab1a0824 a{ border1px solid transparent; } .buttontexta77353c8ab1a0824 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go. Job Purpose Experienced F&A (AP) professional with global experience. About The Role Supervise staff of payable specialists along with overall responsibility for vendor and employee account management. Monitor performance of direct reports. Provide prompt and objective coaching in accomplishing goals. Conduct performance reviews recommend salary increases and is actively involved in recognition and employee development strategies. Assures effective communication is maintained within the department and externally. Where appropriate, inform employees of company/department plans and progress. Conduct staff meetings at regular intervals. Supervise various duties for Accounts Payable function including processing vendor invoices, receipt matching to invoices, monitor Accounts Payable mailbox and ensure that POs and proper payment approvals are provided Ensure vendor invoices and check requests are paid in accordance with company’s cash flow and authorization policies. Ensure vendor statements are reconciled every month. Build solid relationship across all units at various accounting levels. You are meant for this job if: You are Post Graduate/ Graduate in Finance with 12-15 years of experience You have excellent working knowledge of Global Business Finance Processes Managing service delivery of the day to day activities for all the existing and the new clients of F&A (P2P) Compliance with relevant Statutory, Internal control & Group / Corporate requirements Assuring compliance and quality control review Ensure process excellence, harmonization, and efficiency, Drive continuous improvement initiatives Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective Must have an end to end understanding on KPI’s and drive efficiency Align to customer goals and deliver on commitments consistently Skills Implement best practices and process improvements Responsible for all in-scope vendor accounts Analyse and perform Month End Close tasks Lead and follow through to completion any assigned special projects All other duties as needed or required per business requirement Manual Journal review and approval Trade AP/ GRIR Reconciliation review and approval .buttontextb2a1d6d26c880f7c a{ border1px solid transparent; } .buttontextb2a1d6d26c880f7c a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learnmore about TechnipFMCand find other open positions by visiting ourCareer Page. Follow us onLinkedInfor company updates. Date posted: May 2, 2025 Requisition number: 13057 Apply now »

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Health Insurance Operations Machine Learning Microsoft Robotic Process Automation Agile Project Management Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to establish strong client relationship Ability to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Title: Sr. Engineer / AM - Operational Excellence (OpEx) Location: Jalgaon About Client : Our client is One of the Leading and Reputed Company in Plastic Product Manufacturing Education: B.E/B.Tech Role & responsibilities Should be required to install process excellence support for program governance, object reviews, communications, and training. Utilize Lean, Six Sigma and change management methodologies and have appropriate levels of certification for the role. Technical capability in terms of machine - mould - product knowledge, Operations Management, TPM, Six Sigma, Lean manufacturing, Problem Solving and troubleshooting, Organizational and analytical skills. Project management Monthly MIS for Operations Performance for MRM. Have a vast knowledge of operations excellence. Should have leadership skills. Ensure optimal operational efficiency at lowest cost through the delivery of targets against the strategic objectives. Please revert and send across your updated CV with following Details. 1. Current CTC 2. Expected CTC 3. Notice Period Interested candidates can share profiles on dikshar@selectiveglobalsearch.com

Role & responsibilities As a Manager in the Process Excellence & Design team, you will play a pivotal role in shaping the strategic direction of seller experience. The role demands a deep understanding of optimizing experience delivery while ensuring operational efficiency and cost-effectiveness. You will lead initiatives aimed at improving contact center performance, reducing operational costs, and enhancing the overall seller journey. A strong focus on automation, process re-engineering, and data-driven decision-making will be key to success in this role. About the team The Seller Experience team is dedicated to elevating the experience of sellers across every interaction point with Flipkart. This includes a strong focus on delivering exceptional seller support, ensuring both satisfaction and long-term engagement

Global Business Excellence and Transformation Team Reporting to Director, Process Excellence As a member of the Business Excellence and Transformation team, the ideal candidate will possess an analytical and process-driven mindset to help design and implement innovative processes and solutions the drive efficiencies & effectiveness across the JLL business lines. What this job involves: Process Design Support the Process Excellence Lead and team to: Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes Design and facilitate process improvement workshops, document processes, synthesize and develop executive summary materials Document process design requirements, process flow maps, and technical design documentation for supporting technology (using JLL standard documentation tools) Translate future state process designs into an actionable delivery and change plan Project Management Large Complex Transformations: Supports the Portfolio Lead and Program Manager to develop project plans for delivering future state process designs and breakthrough improvements. Coordinates with other transformation leads (i.e. Automation, Technology, Organization Design) to build project plans that deliver large scale transformations. Discrete Process Optimization Projects: Develops and manages project plans associated with discovery, design and delivery of future state process designs and improvements. Facilitates stand-ups for process improvement projects Authors meeting minutes, action items, and project status reports Knowledge, Skills, Abilities: Verbal and written communication MS PPT, Excel, project management applications Comprehensive Data collection and analysis Organization and project management Workshop design and facilitation Creative problem solving Potential requirements include but are not limited to the following Bachelors degree or equivalent work experience LEAN Expert / Six Sigma Black Belt (Must) Excellent communication and presentation skills (verbal and written) Strong analytical skills with the ability to identifying potential issues pro-actively and formulating solutions and contingency plans. Facilitation skills to help lead process and design sessions - with guidance from Sr Process Excellence practitioners Agile Scrum Master certification a plus Knowledge of Corporate functions (Finance, HR, Marketing) & Real-Estate functions (Research, Lease Administration) would be an added advantage Build effective working relationships with internal partners and colleagues Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you... Sounds like you? To apply, you need to have: Impeccable expertise Were looking for University Graduates / Post-Graduates or equivalent work experience in process excellence / business excellence / Black Belt roles. Black Belt certification is a must with minimum of eight (8) years industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of F&A, HR functions would be an added advantage. Proven ability to manage multiple projects simultaneously balancing project work with high priority requests. Excellent written, verbal communication and presentation skills. Team player with capability to work independently. High energy and positive attitude. Immaculate knowledge Demonstrated experience in leading / supporting large scale End to end projects using Lean Six Sigma / Design thinking approach. Experience in working with automation teams to drive digitization. Ability to create project plans and articulate timelines for completion along with key milestones and expected outcomes. Team player with capability to work independently. High energy and positive attitude.

Impact companies through Counseling via individual assignment & through Clusters. Mentor and guide team for effective implementation of Excellence topics in Companies Regular visits in Industry and create new examples through training, handholding in companies and ensure excellent result. Ensure served company continues association with the organization for next level of Intervention Innovate Excellence topics for effective implementation & create Impact in industry Create USP Services Model or USP in industry through Excellence Practices Identify the companies with whom cluster or Individual assignment can be done and promote the business at various locations Build connects with the industry through collaboration with our company branch offices / associations and OEM. Need to contribute to development of new service model, Training, Workshop, Courses, build new Assessment model or upgrade new service Model etc. for industries.

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Candidate should have minimum 12+ years of back-office operations experience in any of the Domains (F&A Operations, HRO, Insurance, Banking Operations, Sourcing & Procurement etc) Good understanding on different capabilities (F&A, HRO, Health, Insurance, Banking etc) Open to work in highly dynamic environment Good questioning skills, Probing skills, Problem solving skills and Solution oriented skills Good Analytical skills to perform deep dive analysis, data patterns, predictive analytics, proactive analytics Deep knowledge in reading between the lines on issues, data sets, impact, foresee risks/issues Thinking out of the box to find feasible solutions to the problems Excellent communication skills to interact with Top stakeholders in the company Knowledge in Generative AI to drive predictive patterns from data sets Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Adaptable and flexible Ability to perform under pressure Agility for quick learning Strong analytical skills Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Driving transformation in F&A domain for the client globally leveraging LSS approach by leveraging standardization, policy, automation, platform etc enablers. Flexible toward work-timing (incl US timing) and work from officeIn this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? - Transformation experience F&A domain expertise Good understanding of platforms, automations Work from office (100% flexibility) etc Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation