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8.0 - 10.0 years

25 - 30 Lacs

Mumbai

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Job Description Manager - Corporate Communications A Communications Specialist within the Corporate Communications team, contributing to special projects of the team. He/she focuses on developing and implementing communication strategies for the organizations global reach. They work to ensure consistent messaging across different regions, manage communications for various stakeholders, and potentially lead communications for specific initiatives or programs. Key Responsibilities Develop and implement communication plan: This includes crafting clear, compelling messages for various audiences, whether its internal employees, external partners, or the general public. Manage communications for global initiative: This may involve overseeing communications for product launches, brand campaigns, or internal communications related to company changes. Create and disseminate content: This can include writing articles, creating presentations, developing social media content, or designing marketing materials. Coordinate with different departments and functions globally: Working with teams across the organization to ensure that communication efforts are aligned with overall business goals. Monitor and analyze communication performance: Using metrics to assess the effectiveness of communication campaigns and make improvements. Strong communication skills: Excellent writing, verbal, and interpersonal skills are essential. Understanding of global communications: Knowledge of how to tailor messages for different cultures and markets is crucial. Work Experience 8-10 years in public relations, communications and/or related field, including advertising, media, and publishing Education Masters in Mass Media or Advertising & Marketing Competencies Customer Centricity Stakeholder Management Collaboration Process Excellence Result Orientation Developing Talent Strategic Agility Innovation & Creativity

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7.0 - 12.0 years

9 - 14 Lacs

Chennai

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Job Title: Lead consultant - Process Excellence Career Level - E Introduction to role We are seeking a highly motivated and thorough professional to drive process excellence in the Data Analytics and AI space. This role will be responsible for running AI governance processes, providing project management support, and driving integrated delivery plans to ensure seamless execution of AI and analytics initiatives, with a strong focus on manufacturing and operations use cases. Accountabilities Optimize AI and data analytics workflows, ensuring efficiency, scalability, and compliance with regulatory, ethical, and internal policies for manufacturing and operations. Provide project management support by tracking milestones, running risks, and ensuring timely delivery of digital, AI, and analytics projects. Align AI and data initiatives with manufacturing, supply chain, and PT&D teams, managing cross-dependencies. Develop integrated delivery plans across multiple AI and analytics initiatives in manufacturing. Manage demand across functions and facilitate project mobilization. Oversee smooth project transitions into BAU support. Manage vendor and partner relationships to ensure the successful delivery of data and AI solutions. Drive innovation and Proof of Concepts (PoCs) for the Data Analytics & AI team, seeing opportunities for new technologies. Supervise AI governance, process optimization, and project management trends to enhance execution models. Establish important metrics to measure the success and impact of AI initiatives in manufacturing and operations. Engage collaborators and ensure effective communication on project progress, governance, and operational impact. Essential Skills/Experience Bachelors or Master s degree in Computer Science and related field 7+ years of experience in process excellence or project management within a data analytics or AI-driven environment. Strong understanding of AI governance frameworks, regulatory compliance, and ethical considerations, particularly in operational and manufacturing settings. Proven experience in project management methodologies such as Agile, Scrum, or PMP, with direct experience in manufacturing and operations project delivery. Excellent communication and partner leadership skills. Experience in the pharmaceutical or healthcare industry is a plus. Familiarity with AI/ML lifecycle management is desirable. Desirable Skills/Experience N/A When we put unexpected teams in the same room, we unleash ambitious thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. Thats why we work, on average, a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and bold world. At AstraZeneca, our work has a direct impact on patients lives by redefining our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Here you can innovate, take ownership, and explore new solutions in a dynamic environment that encourages lifelong learning. 04-Jun-2025

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12.0 - 14.0 years

40 - 45 Lacs

Mumbai

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Job Description Senior Manager - Internal Communications An Internal Communications specialist focuses on fostering employee engagement, and ensuring clear and effective communication across all levels of Lupin. This role involves crafting messaging, managing internal communication channels, and working closely with leadership to align communications with overall company goals. Key Responsibilities Develop and Execute IC Strategies: Create and implement communication plans that align with the companys vision, values, and business objectives. Content Creation and Management: Develop compelling content for various channels, including newsletters, internal websites, social media platforms, and leadership messages. Channel Management: Oversee and manage internal communication channels, such as email platforms, intranets, and team collaboration tools, ensuring their effectiveness and accessibility. Leadership Communication: Assist leadership in developing and delivering clear and engaging messages, including company-wide announcements, updates, and presentations. Employee Engagement: Drive employee engagement by fostering a sense of belonging, promoting employee recognition programs, and identifying opportunities for employee input. Crisis Communication: Develop and execute communication plans in response to crises, ensuring timely and accurate information sharing with employees. Measurement and Reporting: Track the effectiveness of internal communications, analyze data, and provide recommendations for improvement. Stakeholder Management: Work closely with various internal stakeholders, including HR, marketing, and other departments, to ensure alignment and collaboration. Work Experience A Master s degree in journalism, communications, public relations, or a related field with 12 - 14 years of relevant experience. Education Masters in Mass Media or Advertising & Marketing Competencies Process Excellence Developing Talent Result Orientation Collaboration Innovation & Creativity Strategic Agility Customer Centricity Stakeholder Management

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2.0 - 8.0 years

4 - 10 Lacs

Mumbai

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In the above context, the RMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits, Channel Management - Managing Banks, NBFCs and other Micro Finance companies. Also liaising with Operations & Product tower, Process Excellence group, Claims,Finance,legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Team Management. Channel Relationship. Visit Branches Conduct Meetings Regular training of Bank employees regarding TAGIC Products. To maintain Renewal of Business Timely follow up with the clients. Tracking religiously in first week of every month. Driving Bank for retention first To maintain the Hygiene Proper QC and issuance of premium collected. Proactive in handling claims. Responsible for getting new Business. New LOBs, New product customized for Banking products. Stakeholder interfaces Internal clients Operations (BOPs& COPs) - for the issuance ,endorsement, Banking operations etc. Under writing Team - for Quotations Human Resources - to know queries regarding the talent pool accordingly Claims Team - Regularly for the claim settlements External clients Banks and NBFCs End customers Experience Education

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2.0 - 7.0 years

6 - 10 Lacs

Gurugram

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Full Position SummaryThe Mortgage underwriting associate evaluate and determine the eligibility of loan applications of residential mortgage (1-4 family) loans. Mortgage underwriting associate role includes but not limited to analyzing and verifying loan applications, review of all 4 C s, evaluating risks, and making loan eligibility decisions. The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services. Responsibilities Knowledge of mortgage underwriting and Agency automated underwriting systems Demonstrate a full understanding of agency guidelines as well as posted Lender internal guidelines Review all mortgage applications and documentation for accuracy and completeness Review and be able to complete a full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral. Analyze credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage Originators Review property documentation including title commitments, sales contracts, insurance, and flood determinations Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud Review and analyze appraisals for value and compliance with industry requirements Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client Maintain confidentiality of all customer and employee information Respond positively to feedback and redirection Fully utilize systems, tools, training, and resources provided to maximize potential Assist other departments as needed Meeting daily production. Meeting the daily SLA requirement Meeting the daily Quality requirements Qualifications EducationBachelors in any stream. Experience2+ years increasingly responsible experience in related areas. Knowledge/Skills/Abilities Experienced mortgage professional with 2-3 years with mortgage underwriting . Has a complete understanding of Conventional, FHA and VA underwriting guidelines. Has working knowledge of real estate lending criteria and federal, state, and agency compliance Can multi-task and manage time efficiently Has strong organizational skills, attention to detail, and basic Microsoft Office skills Good analytical and problem-solving skills. Strong organization and verbal and written communications skills. Highly adaptive and open to changes as the organization grows and its needs evolve.

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2.0 - 3.0 years

3 - 7 Lacs

Chennai

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Position SummaryThe Mortgage underwriting associate evaluate and determine the eligibility of loan applications of residential mortgage (1-4 family) loans. Mortgage underwriting associate role includes but not limited to analyzing and verifying loan applications, review of all 4 C s, evaluating risks, and making loan eligibility decisions. The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services. Responsibilities: Knowledge of mortgage underwriting and Agency automated underwriting systems Demonstrate a full understanding of agency guidelines as well as posted Lender internal guidelines Review all mortgage applications and documentation for accuracy and completeness Review and be able to complete a full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral. Analyze credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage Originators Review property documentation including title commitments, sales contracts, insurance, and flood determinations Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud Review and analyze appraisals for value and compliance with industry requirements Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client Maintain confidentiality of all customer and employee information Respond positively to feedback and redirection Fully utilize systems, tools, training, and resources provided to maximize potential Assist other departments as needed Meeting daily production. Meeting the daily SLA requirement Knowledge/Skills/Abilities: Experienced mortgage professional with 2-3 years with mortgage underwriting. Has a complete understanding of Conventional, FHA and VA underwriting guidelines. Has working knowledge of real estate lending criteria and federal, state, and agency compliance Can multi-task and manage time efficiently Has strong organizational skills, attention to detail, and basic Microsoft Office skills Good analytical and problem-solving skills. Strong organization and verbal and written communications skills. Highly adaptive and open to changes as the organization grows and its needs evolve.Hand on experience in Quality Tools such as RCA, Pareto Analysis etc

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12.0 - 15.0 years

5 - 9 Lacs

Hyderabad

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Job Title Manager Corporate Quality Job Summary The Corporate Quality Manager will work closely with the relevant stakeholders to drive Process Excellence Initiatives. This role will drive continuous improvement, risk management, and customer satisfaction. Key Responsibilities Continuous Improvement Drive continuous improvement initiatives, including Lean, Six Sigma, or other methodologies to achieve efficiency improvements, customer value creation and delivery excellence Customer SatisfactionMonitor and analyze customer feedback, ensuring effective resolution of quality-related issues. Quality Metrics and ReportingDevelop and track quality metrics, providing regular reports to senior management. Collaborate with internal stakeholders and clients to drive and influence improvement objectives. Provide support and guidance to develop and design documents including training manuals, process outlines, flowcharts, checklists, templates, and implementation procedures. Mentor and support candidates pursuing Six Sigma Yellow Belt certifications. Hands on work on project implementation, including project plan creation, governance, stakeholder management, toll gate reviews and benefit quantification Quality Management SystemsAdhere to quality management systems, including ISO 9001, ISO 27001, or other relevant standards. EducationAny Bachelor's or Master s degree ExperienceMinimum 12 to 15 years of experience in the field of Process Excellence, with at least 5 years in a managerial role CertificationsSix Sigma Green Belt, Certified Lean Practioner or other relevant certifications. Data Analysis Skills: Proficiency in data analysis tools (e.g., Excel, Tableau). Nice to Have Industry ExperienceExperience in US healthcare will be an added advantage (preferred Healthcare (RCM) experience, insurance collection business, F&A Order to Cash)

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13.0 - 18.0 years

15 - 20 Lacs

Pune

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Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Accounts Payable Processing Accounts Receivable Ledger Maintenance Automation Anywhere Business Transformation Record to Report Assessments Adaptable and flexible Ability to perform under pressure Ability to establish strong client relationship Results orientation Strong analytical skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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6.0 - 8.0 years

15 - 18 Lacs

Gurugram

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Role: Program Manager - Asset assurance & risk mitigation Department: Asset Assurance and Recovery Role Overview: We are seeking a senior Program Manager to lead cross-functional initiatives aimed at minimizing asset risk, improving process governance, and driving operational efficiency. This role will own high-impact programs across customer onboarding, asset reconciliation, risk mitigation, system enhancements, and process compliance governance. Key Responsibilities: Strategic Program Management Lead end-to-end program planning and execution across customer onboarding, asset lifecycle, and process compliance domains Design and implement control frameworks for minimizing business risk and driving adherence to SOPs Proactively track program KPIs and course-correct where required to ensure delivery and adoption. 2 . Asset Risk Identification & Mitigation Identify, investigate, and mitigate risks related to battery and vehicle assets across customer lifecycles Design system-driven alerts, audit dashboards, and intervention strategies to address asset theft, misuse, or operational leakage Build data-backed narratives for senior leadership on asset loss reduction and risk governance 3. Process & Business Excellence Identify operational inefficiencies and drive structured process improvements using best practices in SOP design, RCA, and continuous improvement to reduce asset loss Collaborate with tech, product, and field teams to digitize and automate high-risk or manual workflows Champion implementation of new operating models and scalable processes aligned with business goals 4. Data, Reporting & Systems Integration Define and track OKRs related to recovery, onboarding hygiene, and at-risk asset identification Liaise with BI and product teams to prioritize and roll out system features, BRDs, and process automation tools Key Requirements: 6+ years of experience in program management, strategy and planning, or process/business excellence roles Exposure to domains like asset lifecycle management, mobility, logistics, or EV operations is a strong plus Strong experience in managing high-impact cross-functional programs (ability to influence without authority) Proficiency in Excel, Google Sheets, and working knowledge of dashboards/BI tools What you will learn: Stretch your first-principles thinking to solve the coolest business problems (no playbooks!) in a fast-evolving EV space Work directly with decision makers (HOD), with high visibility to CEO across various program streams Work for a tech-first setup that strongly believes in solving for long-term scale vs short-term wins Breadth of exposure to problems across strategy, technology, product, and operations (literally a micro-CEO stint!) Have fun at work - use no-code solutions to automate stuff or explore gen-AI tools - nothing is off-limits! Most importantly, GROWTH! - you'll soon realize that youre capable of way more than you imagined and it's addictive!

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3.0 - 8.0 years

7 - 8 Lacs

Noida

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Review Google for missing data elements. Initiate request for medical via system. Ability to prioritize and maintain quality. Clear and accurate written and verbal communication (Scripted and Templatized) with stateside resources by email Ensure assigned targets are met in accordance with SLA and Internal standards. Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability s vision while demonstrating core values and meeting key measures. Ability to communicate effective with stateside stakeholders via emails calls to have logical discussion. Analyze, validate and process transactions as per Desktop procedures (L3 L4) for complex non-complex work types. Ensure adherence to established attendance schedules.

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7.0 - 12.0 years

18 - 22 Lacs

Kolkata

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Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant, Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Kolkata Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

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10.0 - 16.0 years

20 - 30 Lacs

Gurugram

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Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Gurgaon Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

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10.0 - 16.0 years

20 - 30 Lacs

Bengaluru

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Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Manyata Tech Park, Near Hebbal - Bangalore Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

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4.0 - 9.0 years

6 - 7 Lacs

Lucknow

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Role & responsibilities : JOB DESCRIPTION : Responsible for ensuring Ops SOP implementation and compliance at locations in the assigned zone STRATEGIC Analyze the regional data and identify locations with SOP implementation issue (non-compliance); identify locations with issues on the basis of CBS reports and address the same Suggest improvements over current processes/reports/tools for better SOP implementation Visit the location (self-initiated or requested by locations) to identify process bottlenecks with assistance from location Ops team, HR, Recon, Audit etc.; report the same to management and suggest recommendations with plan to resolve the highlighted challenges OPERATIONAL Ensure audit and implementation of Infra related checklist at each facility in the zone as per HCM group checklist Ensure good measurable audit scores by removing audit related challenges Prepare regional process dashboard collating compliances on critical processes and share the same with locations and zonal head Analyze locations data and provide recommendations on updation of Ops SOPs Deliver SOP related training to Ops team (M5 level) Roll-out new processes introduced by customers at the locations

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1.0 - 3.0 years

3 - 5 Lacs

Gurugram

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Position Overview Responsible for providing daily service delivery within MPS solutions center team for designated customer groups with consistently reliable, and highly engaging service. Answers customer/employee inquiries leveraging a variety of technology and manual systems, processes and tools. Answers employee inquiries across a range of simple to medium complexity following the Tier system. Escalates concerns and is able to effectively synthesize information from a variety of sources to respond to the inquiry in a timely manner. Provides support to other team members as needed and works collaboratively to solve problems. Takes on solutions of increased complexity. Ensures day to day tasks are resolved and partners with team members, team leader and manager on the effective delivery of daily/weekly/monthly tasks. Can see beyond process to identify any other key dependencies that may lead to enhanced customer service for employee inquiries. May participate in projects and can also manage a variety of cyclical events that occur yearly, monthly or quarterly in the Solutions Center Process.Carries a mindset of continuous improvement and regularly provides insights to support the development of improved processes and services. Can train and onboard others. Accountable for ensuring a consistent customer experience, controls (including SOX) and compliance within the team assigned. Key Responsibilities Proactively responds to customer/employee inquiries leveraging a variety of technology and manual administrative systems, processes and tools. Documents all transactions and consistently follows standards and operating practices for service documentation. During service delivery, is highly engaging, consistently reliable, and achieves employee satisfaction with a high quality level of service and in compliance with Solutions Center in-scope processes and at or above KPIs targets. Manages task execution with some guidance as needed from next level colleagues. Accurately moves inquiries from across process flow owners (ex. employee, other MPS teams, HRBP, manager) Ensures accuracy in documentation, administration and follow through of all employee lifecycle services. Takes partners as needed to ensure questions to process or inquiry are resolved timely. Ensures compliance (ex. SOX) and best practices are learned, understood and followed to standard. Escalates when questions arise to ensure compliance and quality of service are never compromised. Correctly addresses escalations by partnering with peers, next level peers, team leaders and team managers. Manages follow up and time in partnership with team management but with a high level of operating independence on most inquiry types. Conducts follow up and service calls to ensure inquiry and service closure. Administrates to closure including documentation. Will pick up next level case support to progress solutions to closure in partnership with peers. Working on process excellence within own area of responsibility and recommending process improvements, supporting implementation of the improvements. Trains others on process flow and provides support to colleagues as needed. Supports integration of new processes and makes recommendations for seamless integration and provides service transition support. Engages in continuous learning for self, seeks resources to continuously learn and bring insights forward. Trains and provides support to others. Collaborates to resolve matters of increased complexity. Required Qualifications & Experience College Degree preferred. 1-3 years of call center experience. 1-2 years of managing projects or participating in project teams. Attention to Detail, and engaging in collaborative work teamsExperience within HR business function would be ideal. Demonstrated experience in delivering services / providing advisory to others Preferred experience with multicultural and/or with remote customers. WHY WORK AT MCCORMICK? United by flavor. Driven by results. As a McCormick employee you ll be empowered to focus on more than your individual responsibilities. You ll have the opportunity to be part of something bigger than yourself to have a say in where the company is going and how it s growing. Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

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2.0 - 3.0 years

4 - 5 Lacs

Aurangabad

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Lupin Pharmaceuticals Pvt Ltd is looking for Executive to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Design smarter systems. Drive GTM performance. Own the engine behind our revenue growth. At SaaS Labs, we re building the future of how sales, marketing, and customer teams connect with customers and we need a RevOps leader who thrives at the center of it all. As Revenue Operations Lead - GTM , you won t just manage dashboards or workflows you ll build and lead programs that fuel SDR and AE performance , improve conversion across the funnel, and bring clarity to GTM execution through data and process excellence. What You ll Own: Design and lead GTM programs across the MQL SAL SQL S1 S2 Close funnel Partner with senior Sales and RevOps leaders to shape lead management, forecasting, and reporting Launch initiatives that reduce lead leakage, speed up handoffs, and improve funnel efficiency Create playbooks, alerts, and workflows that help reps move faster and sell smarter Monitor performance metrics and deliver actionable insights to leadership Support onboarding with data-driven enablement tools and systems Tools You ll Use: Salesforce Salesloft HubSpot Chilipiper Clay Apollo LinkedIn Sales Navigator Google Sheets Atrium Zapier Hightouch Who You Are: 3-8 years of experience in Revenue or Sales Ops in a high-growth B2B SaaS company Proven track record of running initiatives across SDR/AE teams with minimal oversight Strong stakeholder management skills and comfort presenting to senior leaders Fluent in funnel metrics, GTM reporting, and sales tooling A problem-solver with a systems mindset and a bias for action Salesforce Admin or RevOps certifications? Big bonus. Why This Role? This is a high-visibility, high-impact role where you ll set the pace for our GTM engine , working side-by-side with leadership to shape how SaaS Labs scales. If you re ready to lead programs, drive operational excellence, and make a measurable impact this is your moment. Apply now to architect the future of GTM at SaaS Labs.

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5.0 - 8.0 years

7 - 10 Lacs

Pune

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Are you passionate about delivering seamless international mobility experiences? Do you thrive in a dynamic environment where process excellence and stakeholder collaboration are key? We re looking for a Global Mobility Advisor to: Support the delivery of international assignment services across APAC, EMEA, and the Americas Coordinate with internal stakeholders and external vendors to manage the full assignee lifecycle, including new assignments, repatriations, and extensions Assist in preparing cost estimates, payroll inputs, and compliance documentation Analyze assignment data to identify trends, risks, and opportunities for improvement Ensure adherence to internal SOPs, process controls, and compliance protocols Contribute to process optimization initiatives and support technology-driven enhancements You ll be part of the Global Mobility Operations team based in Pune. We manage cross-border assignments, international transfers and ensure a smooth, compliant, and efficient experience for our international assignees. As a Global Mobility Advisor, you ll play a key role in driving operational excellence and supporting our global workforce. We re a collaborative, high-performing team that values precision, empathy, and continuous learning every assignment is an opportunity to make a meaningful impact. 5-8 years of relevant experience in Global Mobility, Assignment Management, or international HR operations Foundational understanding of international assignment processes, including immigration, tax, social security, and compliance Exposure to global mobility operations across APAC, EMEA, and the Americas Ability to coordinate effectively across functions and geographies in a matrixed organization Familiarity with SOPs, process controls, and compliance frameworks Strong organizational skills with the ability to prioritize tasks and manage timelines logically Interest in process improvement and operational efficiency Analytical mindset with the ability to interpret data and support reporting and recommendations Proficiency with assignment management tools such as AssignmentPro, KPMG Link, or HRIS platforms like PeopleSoft Self-motivated, detail-oriented, and eager to grow in a global, fast-paced environment

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10.0 - 14.0 years

15 - 20 Lacs

Bengaluru

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Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Microsoft Robotic Process AutomationAdaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputesHealth Case ManagementHealth Insurance OperationsHealthcare Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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10.0 - 20.0 years

10 - 20 Lacs

Noida, Greater Noida, Delhi / NCR

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PROCESS ENGINEERING GROUP (PEG) HCL DPO LEAN SIX SIGMA BLACK BELT/MBB | SERVICE QUALITY EXPERT, CONTINUOUS IMPROVEMENT As the Process Excellence Leader, you will play a pivotal role in driving end-to-end process improvement & service quality improvement initiatives that enhance operational efficiency and effectiveness across the organization. You will collaborate with senior business stakeholders to prioritize and scope rapid improvement initiatives, ensuring alignment and execution across teams, your leadership will be crucial in fostering a culture of continuous improvement and operational excellence You will lead/play independent Lean Six sigma initiatives/service assurance projects or work as a collaborator to help our client’s in their service assurance journey. Exposure to multiple Industry desired like Insurance Supply Chain, Utilities, Healthcare, Customer support Location: Noida/Chennai & available to travel and work in flexible shifts as needed Roles & Responsibilities: Lead multiple engagements and be responsible for resolving complex business problems Design/Deploy Service Quality framework that provides insights into the business conditions for enhancing process efficiency, improve quality and aide predictability of Operations Health Ability to understand, define & monitor the business indicators (Lagging & Leading Indicators) Sound understanding of Early Warning system(s) and be able to design as per business need Expertise in performing Risk & Controls assessment/FMEA and create/propose a robust controls framework Create Process Health Dashboards & reports, perform ad-hoc analysis, and implement action plans Drive ongoing/ identified service assurance initiatives, continuous process improvement program Accountable for data accuracy, timeliness and overall quality of the overall work product QUALIFICATIONS : Degrees, Certifications, Experience: Minimum of 10+ years of overall experience, with at least 5-7 years in Continuous Improvement, Process Excellence or Operational Excellence roles. Engineering degree; post-graduation in management or a related field preferred. Black Belt/ Master Black Belt certification or Lean Master certification from a recognized institution. Proven results orientation, with a track record of tackling new challenges and achieving stretch goals. Strong team leadership skills, fostering open communication and a performance-oriented culture. Excellent collaboration and influencing abilities, with experience in building networks across geographies. Strategic orientation, with the ability to understand business context and articulate evolving priorities. Change leadership skills, with a focus on innovation, risk-taking, and championing new ideas. • Excellent knowledge about service quality both in Operations and support functions. Preferred domains: Insurance Supply Chain, Utilities, Healthcare, Customer support What makes you stand out? Well-developed general management skills, with experience in a globally matrixed, multi-geography, and multi-cultural service delivery environment. Executive presence, demonstrating composure and confidence in all situations. Resilience in handling internal pressures and conflicts while managing multiple stakeholders. Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams. Facilitation Skills: Proven ability to drive Rapid Improvement Events workshops, effectively guiding teams through the process to achieve desired outcomes. Ability to Work Under Pressure: Demonstrated capability to perform effectively under tight timelines, managing competing priorities while maintaining high-quality standards. Strong Project Management Skills: Expertise in managing complex projects from inception to completion, ensuring timely delivery and alignment with strategic goals. Excellent analytical, data visualization, problem-solving and advisory ability Excellent in Advanced MS-Excel, PowerPoint, Minitab, MS-Visio usage. Preferred: SAP, Tableau knowledge

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3.0 - 4.0 years

1 - 6 Lacs

Hyderabad, Chennai, Bengaluru

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Job Summary: The ideal candidate will have strong problem-solving skills and a passion for improving business processes. The Business Analyst will work closely with stakeholders to understand their needs and translate them into actionable requirements, ensuring the successful implementation of projects. Key Responsibilities: Requirements Gathering and Analysis: Conduct interviews, workshops, and surveys to gather business requirements. Analyze and document business processes and workflows. Translate business requirements into functional specifications. Data Analysis: Collect and analyze data to identify trends and insights. Create reports and dashboards to support decision-making processes. Perform data validation and ensure data integrity. Project Management: Assist in project planning and coordination. Track project progress and provide regular updates to stakeholders. Identify and mitigate project risks. Stakeholder Communication: Act as a liaison between business users and technical teams. Facilitate communication and ensure alignment of project goals. Conduct presentations and training sessions for stakeholders. Process Improvement: Identify opportunities for process optimization and efficiency. Recommend and implement improvements to business processes. Monitor the impact of changes and adjust as necessary.

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3.0 - 8.0 years

0 - 1 Lacs

Chennai

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Ensure process readiness prior to the Full Production Day and Start of Production (SOP). • Check the manufacturability of the product (participates in preparing/buying analysis, defines the target cost in line with project targets). • Analyse production feasibility (new technology/product on existing lines), prepares drafts of process line lay out. • Validate the New Process/Machine/line through PpK Study, analyse and taking an action to make stable process. • Handle rejection analysis through 8D method & take appropriate CAPA(Corrective & preventive actions) & effectiveness monitoring to achieve Plant PPM Target. • Create and lead Process FMEA , create the flow chart. • Constant productivity improvement : include Muda (waste) hunting , Cycle time decreasing , etc(PQCDSM). • Coach and support other process engineers in team, act as backup of process leader. • Support maintenance team for troubleshooting machine issue. • Ensure Zero LTA/First Aid in Line/Gemba Safety Condition. • Responsible for SWS Study and make effective line balancing

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10.0 - 18.0 years

9 - 18 Lacs

Hosur

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Graduate/Post-Graduate – BE / B Tech / Diploma Experience - 10+ Years Experience in Six Sigma / DMAIC - approach, application Manufacturing/Assembly Process Project planning, execution and monitoring Quality Improvement and process optimization

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4.0 - 9.0 years

7 - 17 Lacs

Bengaluru

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Wells Fargo is seeking a (Senior AVP). We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow In this role, you will: Develop and lead redesign initiatives that encompass analyses and future state redesigns Manage assigned complex initiatives involving multiple business process segments to identify risks Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution Make decisions and resolve issues to meet business objectives Interpret policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Should possess skill in Lean six sigma and blackbelt methodologies. Preferably Greenbelt or Blackbelt certified Experience in Business Process Management roles Job Expectations: Should possess skill in good excel and PowerPoint Able to independently perform discovery process improvement assessments and recommend solutions Manage stakeholder expectations Good Communication skills Flexible with RTO requirements (Mandatory 3 days in office)

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3.0 - 6.0 years

5 - 8 Lacs

Chennai

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Understands the customer tender, drafting requirements of Key clients and performs/updates the tasks/steps in the system as illustrated without any supervision. Performs audits of work performed by Team member Sales. The position exists in order to execute the objectives set by the organization, meet the SLA's, identify and implement improvements in the process, working towards customer satisfaction with the objective of meeting the SLA's and simplifying the processes within the limits of GSC Organization guidelines Key Responsibilities: Business Performance contribute to business performance by the way of ensuring contribution margin across customers are protable/positive. Ensure the process has strong controls so there is no revenue leakage Ensure all processes are performed as per the agreed terms in Service Level Agreement Timely & Accurate. Ensure Standard Operating Procedures (SOP) and SLA's are maintained for all processes handled. Maintain all relevant documentation -SOPs are kept updated for all activities done. Have a continuous improvement mind-set; identify improvement in day to day process Eliminate waste; provide suggestions for automating processes to facilitate efciency improvements. Implement Cost Saving / Value Addition Projects Required Skills: Graduate, ideally Finance and Accounting, Operations & Supply Chain, Expert Level knowledge Contracting & Invoicing in SAP especially of SD Module (must have) Prociency in Excel & Data Analytics using excel (Good to Have) Complete understanding of end to end SCM business/ internal processes Basic knowledge of capacity management/preparing stafng plan Work closely and effectively with regional and global stakeholders by efciently focussing solutions despite challenges Capacity to handle change, stay open to different ideas and support for positive change Understand work in an agile manner, High analytical / problem-solving skills Strong Process and people leadership skills Proactive leader with customer service mindset Large scale improvement (standardization and process capability) implementation experience

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