2122 Process Excellence Jobs - Page 30

About The Role Job Role & Responsibility/Designation Quality and Process Excellence Consultant Service Manager( Certified Green belt- Business Excellence(Quality)) The Ops & Quality Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform "MERCURI" Facilitates Process Improvement tra...

About The Role 1. Executing end to end Process consulting projects based on ITIL V3/V4, ISO 20000 CMMI SVC models and frameworks 2. Strategize and Design Services 3. Lead and Manage Transition / Transformation programs 4. Design ITOM, Define Governance, DevOps, Agile / SAFe 5. Conducting process assessments and prepare gap analysis reports, Establishing Process Improvement Roadmaps, Process Definition with the help of Process 6. Requirement Specification Document, Piloting, Development and institutionalizing the new process 7. Drive Continuous Service Improvement programs using various methods and techniques 8. Define measurement framework for SLAKPIs 9. Facilitate integration of service man...

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT Services & Consulting industry, preferably in a process manage...

eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members a...

1. Operation Excellence, Business Excellence, six sigma/Lean methodology. 2. Understanding of Chemical Processes, like Reaction controls, Drying,Blending, Mixing, 3. CI module (Tier, LSW,5S, VSM etc.), CI projects for plant level Required Candidate profile 4. Certified six sigma Green Belt (preferably from ASQ/GE/Motorola)

We are seeking an experienced Scrum Master to join our team. The ideal candidate will support our Workforce Strategy, Process Excellence initiatives, and contribute to the Future of Work and Talent Experience. This role requires a deep understanding of Agile methodologies, a flexible approach, and the ability to coach and support team members effectively.

Analysecurrent situation,identifyimprovement opportunities and recommend measures to re- engineer processes (As-Istobe) Set up and manage transactional quality frameworks in a clinical context including quality assessment checklists (for quality assurance leaders),identifyCTQ quality metrics, create periodic qualityreports. Act as a change agent and work closely with the operations tooptimizeCustomer value in multiple clientengagement. Work with delivery and training functions to create feedback loops from quality assessment to training and operationsmanagement. Create quality frameworks to drive process excellence in a clinical context using DMAIC, lean six sigma, or other process suitable ...

Job Role & Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ Function Name Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: TPMO -Quality .Experience: 3-5 Years .

Designation - SDM PEX Job Summary We are seeking an experienced Manager - Ops Transformation with 12 to 15 years of experience to join our team. The ideal candidate will have expertise in Analytics & Insights Six Sigma Advanced Excel Generative AI and UiPath. The role requires domain knowledge in Workers Comp - Care Management Workers Comp-New Business and Workers Compensation - Claims. This is a hybrid work model with rotational shifts and no travel required. Responsibilities Lead the transformation initiatives within the operations team to drive efficiency and effectiveness. Oversee the implementation of advanced analytics and insights to inform decision-making processes. Provide expertise...

About the Role Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon s vendors and multiple internal teams to enable Amazon s vendors growth on Amazon. You w...

Support the execution of the hotel s communication strategies, working closely with the Director of PR and other stakeholders to enhance media presence and public engagement. This role involves content creation, media coordination, and event support to bolster the hotels reputation. Essential Job Tasks Ensure seamless implementation of the hotels strategies and plans Areas of Responsibility 1. Communication Support: Prepare content for media interactions and support spokesperson briefings. 2. Media Coordination: Liaise with local and national media for press releases, interviews, and other coverage opportunities. Support media interactions during crises, ensuring consistent and aligned messa...

Amazon Vendor Services (AVS) is seeking a highly analytical and technically proficient Subject Matter Expert (SME) with deep expertise in automation and catalog management to lead the development of scalable, long-term analytical and operational infrastructure. This role is pivotal in driving efficiency across AVS by building automation tools, developing self-service analytics solutions, and eliminating manual processes to enable strategic decision-making. As a SME, you will work closely with internal stakeholders and global functional teams to design and implement end-to-end workflows that improve key AVS vendor metrics. Your focus will be on enhancing catalog health, content accuracy, stre...

Roles and Responsibility Develop and implement effective process quality control measures to ensure high standards of service delivery. Lead cross-functional teams to identify areas for improvement and implement changes to enhance process efficiency. Design and execute quality assurance processes to mitigate risks and improve customer satisfaction. Analyze data and metrics to measure process performance and identify trends for improvement. Collaborate with stakeholders to develop and implement process improvements that drive business growth. Ensure compliance with industry regulations and company policies. Job Requirements Proven experience in process quality management with a strong underst...

Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the o...

A Business Manager is responsible for overseeing the day-to-day operations of a company or organization. Their main objective is to ensure that the business runs smoothly, achieves its goals and meets its financial targets. Here is a list of key responsibilities for a Business Manager: 1. Develop and implement business strategies: The Business Manager will work with the management team to develop and implement effective strategies that align with the organization's goals and objectives. 2. Operations management: The Business Manager is responsible for ensuring that all operations are running smoothly and efficiently, including production, distribution, and customer service. 3. Human resource...

Role & Responsibility: The Delivery Transition Head is the owner of the transition, delivery and change management and has the responsibility for the smooth transition of the assigned business, stabilizing operations and managing change within the organization. Roles and Responsibilities The leader will be the point of contact for the assigned client manager and also with the onshore managers for the related processes He/She will coordinate and work closely with all the managers on managing the client relationship, performance, efficiency, cost, improvements and controls. Lead / participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-R...

Job Role & Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ Function Name Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: TPMO -Quality .Experience: 5-8 Years .

1) Responsible for managing Quality for distribution channels, for driving Quality, Service Excellence &Innovation based projects and initiatives forhome office and field teams. 2) Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, ProcessExcellence, Business Process Management, Training and building QDNA. 3) Execute high impact strategic, transformational projects using suitable six- sigma methodology for Distribution Functions. 4) Mentor Lean Six Sigma/Design BB/GB projects for improving processefficiency, revenue, cost save/avoidance. 5) Facilitating change & stakeholder management as part of transformationalprograms and improvement p...

About Flipkart: At Flipkart, we are revolutionizing e-commerce in India. As a leading online retailer, our mission is to provide an unparalleled shopping experience through innovation and excellence. Join our Control Tower team to play a pivotal role in optimizing our supply chain operations and driving operational excellence. Job Summary: As a Control Tower Manager, you will oversee all operational functions within our supply chain, ensuring efficient Sort Center operations and managing key metrics. You will drive end-to-end initiatives, address disruptions swiftly, and coordinate with Product Tech Ops and Design teams to enhance service speed, reliability, and customer satisfaction. Your l...

As a Senior Recruiter specializing in Leadership Hiring at Lowes India, you will be a key player in the process of attracting and engaging top senior talent for the organization. You will work within a specialized function of the Talent Acquisition team, dedicated to hiring for leadership roles. In this role, you will collaborate closely with Business & HR stakeholders to implement impactful hiring strategies. Your responsibilities will include partnering with the Executive Hiring Leader to fill mission-critical roles and independently driving success in leadership hiring. You will be responsible for building and maintaining an active talent pipeline for leadership positions, ensuring a cons...

A typical day in a Process Excellence Manager may look like: Working with ops to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Supporting Kaizen activities Updating progress on projects to senior stakeholders You Have: Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean / Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Develops metrics that provide...

A typical day in a Process Excellence Manager may look like: Working with ops to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Supporting Kaizen activities Updating progress on projects to senior stakeholders You Have: Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean / Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Develops metrics that provide...

Manages the Materials function within the department by overseeing the specific procurement and ensures best quality & rates available as per budget, pre-laid processes (Materials manual). Assists the Materials Department with a view to maximise profitability and achieves desired financial results. Essential Job Tasks 1 - Evaluating products, price and quality. 2 - Vendor evaluations to be carried out on periodic basis. 3 - Negotiating contracts for the hotel and working out on the agreements with suppliers for product delivery. 4 - Monitoring the market rates on periodic basis Areas of Responsibility 1 - Internal Process 2 - Planning 3 - Audit & Statutory Compliance 4 - Safety Required Qual...

In the above context, the RMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits, Channel Management Managing Banks, NBFCs and other Micro Finance companies. Also liaising with Operations & Product tower, Process Excellence group, Claims,Finance,legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Team Management. Channel Relationship. Visit Branches Conduct Meetings Regular training of Bank employees regarding TAGIC Product...

Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL