2122 Process Excellence Jobs - Page 23

We are seeking a seasoned and execution-driven indivudal to lead delivery for our non-investment focussed client relationships. This role requires a strategic thinker with a strong bias for action, process discipline, and team leadership. You will be responsible for overseeing service delivery teams, improving KPIs, implementing scalable processes, and driving cross-functional collaboration to ensure operational excellence and client satisfaction. This is a high-impact, high-ownership role ideal for professionals who thrive in fast-paced, high-accountability environments. Key Responsibilities: Operations Leadership: - Lead and manage day-to-day operations across client-facing delivery teams....

8-10 years of relevant experience in process excellence, preferably within BPO, shared services, or back-office operations Strong knowledge of back-office workflows; exposure to voice support processes a plus Hands-on experience as an individual contributor in driving Six Sigma or Lean projects (Green Belt or Black Belt preferred) Proven experience in identifying operational gaps and delivering measurable improvements Excellent communication and presentation skills with the ability to influence stakeholders at various levels and foster a culture of continuous improvement and quality Strong analytical skills with expertise in tools like Excel, Power BI, or similar platforms Exposure to tools ...

Role & responsibilities: 10+ years of experience in data protection, privacy law, or information governance. Certifications: CIPP, CIPM, CIPT, or CISSP preferred. Excellent legal knowledge on various Data Privacy regulations and experience in heading the various Data Privacy and Data Protection projects, legal ops and litigation support processes and workflows. Preferred experience in end-to-end Contract Management in Legal Drafting, Negotiation, contract review and administration, contractual risk analysis, contractual/legal compliance. Experience in reviewing RFI/RFP and performing effort estimations and creating client PPT. Well-rounded experience across legal transformation, process exce...

Process Excellence Manager Customer Experience Location: Bangalore (In-office) Company: Supertails Work Mode: 6 days working About the Role Supertails is on a mission to redefine pet care through innovation, empathy, and efficiency. We are seeking aProcess Excellence Manager who will play a pivotal role in shaping customer experience, driving automation, and building scalable systems that reduce manual dependency. This role requires a strategic thinker with strong execution skills, deep understanding of e-commerce ecosystems, and the ability to stay ahead of emerging AI functionalities to keep Supertails at the industry forefront. Key Responsibilities 1. Customer Experience & Support Excelle...

About The Role We are looking for a proven leader to head our BFSI division and drive growth, governance and operational excellence. With 15+ years in banking, you will bring deep expertise in loan servicing, operational risk, compliance and quality assurance while building and leading high-performing teams and a culture of risk awareness, quality, innovation and accountability. Key Responsibilities: Define and execute the BFSI strategy to drive business growth and client satisfaction. Develop and implement business development strategies to expand service offerings, increase market share, and enhance profitability. Lead end-to-end loan operations, servicing, and risk management. Build a str...

Advisory, Consulting & Training Doing consultancy as per schedule compliance. Bring additional business possibilities through Connects and Network. Developing capability to do Open Training programs. Developing New programs and New Product Development/ Models for driving Transformation in Industry (Manufacturing) Project Management & High Value Projects Identify Potential in Industries across Sectors. Provide Advisory and look at High value projects in Industry on Revenue Sharing models. Act as evangelist and drive Projects Business Development and Member Engagement Drive Chapter formation and Penetration of Opex Excellence in States/Zones. Coordinating marketing department in developmental ...

Advisory, Consulting & Training Doing consultancy as per schedule compliance. Bring additional business possibilities through Connects and Network. Developing capability to do Open Training programs. Developing New programs and New Product Development/ Models for driving Transformation in Industry (Manufacturing) Project Management & High Value Projects Identify Potential in Industries across Sectors. Provide Advisory and look at High value projects in Industry on Revenue Sharing models. Act as evangelist and drive Projects Business Development and Member Engagement Drive Chapter formation and Penetration of Opex Excellence in States/Zones. Coordinating marketing department in developmental ...

Job Description: XBP Global is a workflow automation leader leveraging decades of industry experience, global footprint, and Agentic AI for business process automation and digital transformation. With 11,000 employees in 20 countries serving 2,500 clients, the company seeks a Global Controller to ensure financial discipline at scale. As the Global Controller at XBP Global, you will be responsible for maintaining financial integrity by overseeing global accounting, compliance, and enabling business growth. Based in India, you will collaborate closely with the CFO and business leaders to ensure accurate financial reporting that drives strategic decisions and sustainable growth. Key Responsibil...

About the Role: EXL is seeking a motivated and dynamic Lead Assistant Manager to join our F&A Digital Transformation team. The role will support the execution of digital initiatives to streamline and enhance finance and accounting processes using automation and analytics. You will play a critical role in driving efficiency improvements and helping clients adopt next-gen technologies in their F&A operations. Key Responsibilities: Support Digital Transformation Initiatives: Assist in the planning, development, and implementation of digital solutions for F&A processes including RPA, AI, and data analytics. Process Assessment & Optimization: Analyse existing finance & accounting workflows to ide...

Develop/ implement the Operational Excellence strategy Lead CFTs to achieve performance targets (OEE, cycle time, scrap reduction, etc.) Improvement projects using Kaizen, 5S, TPM, SMED, VSM, Visual Mgmt etc. Develop and track KPIs related to PQCDSM

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? "Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than ...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable...

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...

Process Trainer We are looking for an experienced Process Trainer to join our team in Coimbatore The ideal candidate will have a strong background in process training, particularly in US Healthcare Process, and will be responsible for providing training to our team members to enhance their skills and abilities Location Coimbatore Responsibilities Provide process training to team members on US Healthcare Process, including Provider Support, Non-Voice Process, Claims Adjudication, and Healthcare Payer Process Develop and deliver training programs to enhance skills and knowledge of team members in Process Training, Process Specialist, and Skill Development Trainer Work closely with the Process ...

Key Responsibilities 1. Claims Management Oversee end-to-end claims handling for Health (cashless and reimbursement) and Life Insurance. Ensure timely submission and processing of claim documentation. Liaise with insurers to expedite claims approvals and settlements. 2. Coordination & Communication Serve as the single point of contact for all internal and external stakeholders regarding claims. Coordinate with RMs, Partners, and clients to gather necessary claim documents and information. Work closely with the Product and Insurance Operations teams to resolve claim queries. 3. Process Excellence Monitor claim progress and proactively follow up with insurers to avoid delays. Maintain and upda...

Job Title: Assistant General Manager - Business Excellence Job Summary: Drive and implement business excellence framework in business processes and develop & execute strategies to drive initiatives for process re-engineering & optimization and continuous improvement, leveraging tools like Six Sigma principles, lean efficiency, and digital transformation. Key Responsibilities: 1. Develop and Execute Business Excellence Strategy: Develop and execute a comprehensive strategy to drive business excellence, focusing on footprint rationalization, business process re-engineering & optimization, and continuous improvement. Prepare midterm and annual operating plans for Business Excellence Department ...

Only Female Candidates can apply Must have Min 1+yrs exp as a Quality Manager from International process BPO. Handled a team of Quality Team Leaders/ Quality Analyst's Fluency in English US Shifts Call 8447780697 send CV monu@creativeindians.com

Well look to you for: Analyzing and documenting current processes and tools Identifying areas for improvement and proposing innovative solutions Collaborating with cross-functional teams to implement process enhancements Ensuring alignment with global standards and best practices Providing training and support to stakeholders on new tools and processes Monitoring the effectiveness of implemented solutions and making adjustments as needed All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Engineering, Business Administration, or a re...

Role Overview: As a Procurement Manager, you will be responsible for end-to-end procurement of consumables, instruments, laboratory machines, and related capex/opex items. Your main duties will include developing procurement strategies, driving commercial negotiations, contracting, and ensuring compliance to procurement policies. Key Responsibilities: - Develop and execute procurement strategies for consumables, reagents, chemicals, instruments, laboratory machines, project, and general materials. - Independently manage high-value procurement spends and vendor base across categories. - Ensure standardization, alternate sourcing, and long-term supply assurance. - Build and maintain relationsh...

As a Process & Safety Manager, your main responsibility is to ensure excellent field safety by providing insights based on past experience and market trends. You will be tasked with planning, implementing, and overseeing the company's employee safety at work in wireline by leveraging the right processes and people skills. Your key duties include: - Leading the organization in adopting new tools and practices to enhance processes, improve reliability, increase simplicity, and enable growth - Collaborating closely with circle teams on projects that enhance processes and drive process corrections - Designing and delivering technology and soft skill capability programs - Ensuring compliance with...

As a Manager, Platform and Infrastructure at Centrilogic, you will play a crucial role in leading a team of network and cloud administrators to deliver high-quality service to our clients. Your responsibilities will include: - Leading, coaching, and developing a high-performing team to foster technical growth and career development. - Promoting a culture of accountability, collaboration, and continuous improvement within the engineering and operations teams. - Driving operational excellence by maturing processes for efficiency, reliability, and scalability. - Following structured ITSM workflows for change management, incident response, and service requests. - Collaborating with cross-functio...

The Head of Quality will be responsible for developing, implementing, and managing the organizations quality strategy, policies, and systems. The role ensures compliance with industry standards, customer requirements, and regulatory frameworks while driving continuous improvement initiatives across processes, products, products and more.

As an Operations Analyst at CDK, you will be a highly motivated, team-oriented individual working closely with team leadership, functional leaders, and employees to monitor metrics across channels. Your primary responsibility will be to ensure accuracy and compliance of processes execution for a function or region, resulting in measurable performance improvements and identification of areas for optimization. You will play a key role in achieving business objectives by proactively reacting to changing business patterns and delivering process excellence throughout the organization. Key Responsibilities: - Proactively communicate with CDK business partners, peers, and leadership to stay updated...

Role Responsibilities Assumes leadership role as the Business process improvement consultant and ensures a robust continual improvement culture Collaborates closely with Customer, internal stakeholders and functional experts providing insight and advice on Business Process Improvement approaches to business challenges and improvement opportunities Ensures that business stay current in the process and technology trends through internal and external benchmarking activities. Incorporates the use of Business Process Improvement Methodology and Tools into current business management processes Influences projects and business improvement initiatives to directly contribute to stated strategic objec...

Summary/Objective The position of a Sr Analyst Continuous Improvement is responsible for identifying and executing continuous improvement (CI) initiatives across functions. The position will analyze business processes by applying standard process optimization techniques like Value stream mapping, Gemba walks, Six Sigma and help drive efficiency/productivity improvement projects on an ongoing basis for the organization. The position will be working with complex data to build review mechanism, KPIs, dashboards to serve as tracking and monitoring tool. The position will also be conducting Quality and CI trainings within the organization. The individual must have a working understanding of and p...