1603 Process Excellence Jobs - Page 20

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. P...

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 2-7 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Identify and mitigate r...

Customer Operations CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 Specialisation International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identi...

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standard operating procedures. Monitor and report on process performance metr...

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control pr...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure succ...

Role & responsibilities Develop and deploy a best in class Service Quality framework to drive higher performance on key business metrics in revenue cycle management Ensure standardization of Service Quality practices across the projects to drive measurable, repeatable and predictable operations Manage, oversee and support Internal Staff Development, Quality Management and Organization Development Promoting and Drive a culture of Quality Achievement and Performance Improvement throughout the Assigned Accounts Enabling strong Data Driven Organization Model Deployment of continuous improvement activities through Kaizen and Six Sigma Methodologies Effectively interact with Delivery Teams to main...

Role & responsibilities Analyzing company processes and procedures. Developing process enhancement strategies. Investigating shortfalls, issues, and complaints in current business processes. Establishing norms and standards of company performance. Monitoring staff performance and organizational processes. Collaborating with other stakeholders to enhance productivity and staff satisfaction. Communicating ideas and opinions to other members of management. Managing staff cohorts and teams of various sizes. Training, mentoring, and guiding team members in new processes. Staying up-to-date with developments in management and process optimization. Coordinates, leads, and facilitates internal and e...

Key Responsibilities & Requirements Lead projects, optimize operations, design solutions, and drive change with strong expertise, analysis, leadership, communication, and stakeholder management.

As a Process Excellence professional, you will play a crucial role in ensuring the efficiency and effectiveness of various operational processes within the organization. Your responsibilities will include: - Timely creation of customer codes with complete documentation to meet set deadlines. - Settlement of Price Claims within prescribed time limits to maintain financial accuracy. - Uploading proper prices in SAP in case of price difference claims to prevent future pricing issues. - Releasing orders in accordance with the established credit policy. - Parking GST TDS and Income Tax TDS entries on a quarterly basis for financial compliance. In the realm of Account Receivable Hygiene, your duti...

Join us as a Data Governance Analyst (Data Lake) at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality, and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Data Governance Analyst (Data Lake), you should have experience with data and record governance, data controls, data lineage, and associated methodologies. Additionally, experience in data products, cloud, and data warehouses along with busi...

Newen Systems, India's leading power conversion and energy storage solutions provider, is at the forefront of driving energy transition and grid stability. With state-of-the-art manufacturing facilities in Vadodara, Newen Systems is dedicated to innovation and the global energy revolution. Having deployed over 3,000 MW of battery storage in 65+ countries across all continents, Newen Systems collaborates with Dynapower to deliver cutting-edge solutions in BESS, Green H2, Microgrid, and e-mobility infrastructure worldwide. As Newen expands its global presence, we are seeking individuals with entrepreneurial spirit and a passion for driving energy transition and sustainability on a global scale...

As a Global Cloud Business Area Operations Partner Expert at SAP, you play a crucial role in enabling the global sales business area. You will serve as the primary operations partner in a matrixed environment, ensuring that operational excellence, data-driven insights, and standardized processes support the execution of business priorities, revenue growth, and strategic decision-making. Reporting in a dotted-line capacity to the global business area lead, you will collaborate with regional and functional leaders, cross-functional teams, and shared services to drive efficiency, effectiveness, and alignment across the cloud customer value journey. Your key responsibilities will include strateg...

As an HR Operations Manager / Sr. Manager at our company, you will be responsible for leading core HR processes, ensuring compliance, and enhancing the employee experience through system and process improvements. This role is ideal for someone who thrives in solving HR challenges within a fast-paced environment. You will oversee the end-to-end employee life cycle, which includes onboarding, internal transfers, exits, and offboarding. Standardizing, documenting, and continuously improving Standard Operating Procedures (SOPs) will be essential to ensure smooth, efficient, and compliant operations. Monitoring and achieving agreed Turnaround Times (TATs) and Service Level Agreements (SLAs) while...

Job Description: As a Consultant at Management Level 07, you will be responsible for providing Business Process Consulting services in locations such as Bangalore, Gurgaon, Pune, and Mumbai. Your primary skills must include Business Process Consulting, with additional expertise in Architecture, Design, R&D, Innovation management, PLM, BOM, Digital Twin and Thread space, Process Excellence, Digital Transformations, and SAP PLM Packages. You should possess a minimum of 6 years of relevant experience, and an ideal educational background would be Engineering & MBA. In this role, you will be expected to be a self-driven and seasoned Consultant, capable of coordinating, organizing, and supporting ...

As a Customer Service Specialist at Corning, you will play a crucial role in engaging with customers on a daily basis to address inquiries, orders, returns, and other service-related issues with a customer-centric approach. Your responsibilities will include planning and executing order management processes such as sales order booking, material follow-up, complaint redressal, customer deliveries, and AR collection. By providing expert-level customer support through various communication channels, including phone, email, chat, and in-person interactions, you will ensure a seamless customer experience. Monitoring key performance indicators (KPIs) related to customer service metrics will be ess...

As a Senior Manager in Logistics Procurement at Zepto, you will be responsible for leading strategic sourcing, vendor management, and commercial negotiation in key service areas such as transportation, fleet management, and corporate services. Your role will be crucial in driving cost efficiencies, building a strong vendor ecosystem, managing contracts, and ensuring seamless procurement operations to support Zepto's rapid growth. Your key responsibilities will include developing procurement strategies for transportation, fleet, and non-tech corporate services, managing end-to-end sourcing processes, and collaborating with cross-functional teams to ensure timely and cost-effective service del...

You will be a part of Newen Systems, India's prominent power conversion and energy storage solutions provider, dedicated to driving energy transition and ensuring grid stability. Operating from advanced manufacturing facilities in Vadodara, Newen Systems is at the forefront of innovation, spearheading a global energy revolution with gigawatt-scale solutions. With a significant presence in 65+ countries across all continents and over 3,000 MW of battery storage deployed, Newen Systems, in collaboration with Dynapower, specializes in delivering cutting-edge solutions such as BESS, Green H2, Microgrid, and e-mobility infrastructure. Your role at Newen Systems will involve fostering vendor relat...

The Quality Manager will lead the design, implementation, and continuous improvement of quality frameworks and initiatives within a high-paced BPO environment. This role is instrumental in ensuring adherence to client expectations, compliance standards, and internal quality benchmarks across all operational touchpoints. A key responsibility includes overseeing and supporting ISO 9001 audit readiness, driving alignment with international quality standards, and managing internal and external audits. The Quality Manager will drive process excellence through data-driven analysis, Six Sigma methodologies, and proactive risk identification. By partnering with cross-functional teams, the manager wi...

As the Country Head for Ocean Import Services in the India Subcontinent Region within a top MNC, your primary responsibility will be to spearhead the growth and management of Ocean Import operations. This pivotal role involves driving business development, fostering product innovation, ensuring operational excellence, and strategically expanding while maintaining employee engagement, network integrity, and alignment with the overall ocean strategy. Your key responsibilities will encompass various aspects: Leadership & Strategy: - Establish, support, and achieve targets for Ocean Import operations in the India Subcontinent region in line with organizational goals. - Provide guidance and mento...

Job Description: As a Senior Manager/Manager in the field of Engineering and R&D Digitization, you will be responsible for coordinating, organizing, and supporting the execution of transformations/improvements in PLM Programs for our clients. Your role will also involve building and growing the Engineering and R&D Digitization team. You should possess exceptional skills in areas such as Business Process Consulting and have a minimum of 5 years of relevant experience. An educational background in Engineering & MBA is preferred. Key responsibilities include leading Engineering and R&D Transformation Programs to drive Innovation and Process Enablement for clients, curating assets and offerings ...

You will need 8-10 years of relevant experience in process excellence, particularly in BPO, shared services, or back-office operations. A strong understanding of back-office workflows is essential, with exposure to voice support processes considered a plus. Hands-on experience as an individual contributor in driving Six Sigma or Lean projects, preferably holding a Green Belt or Black Belt certification, is required. Demonstrated experience in identifying operational gaps and delivering measurable improvements is crucial. Excellent communication and presentation skills are necessary to influence stakeholders at various levels and cultivate a culture of continuous improvement and quality. Stro...

As a Production Manager at Sanofi India Limited, your main responsibility is to plan and execute all production activities to ensure the delivery of high-quality products while meeting quantity targets. You will be in charge of managing resources efficiently to achieve total customer satisfaction while adhering to GMP/HSE standards. Resource And Time Management You will be responsible for allocating scheduled activities to operators in the shift according to the production plan. Additionally, you will allocate manpower and necessary accessories to operators when needed. Maintaining discipline among the manpower resources is crucial, and you must ensure that all activities are completed withi...

The role will manage a single or multi-client portfolio in healthcare domain with span of control of 400 - 500 employees The role will be responsible for ensuring noiseless delivery across the accounts, working closely with the onshore teams to support sales opportunities, and moving each of the delivery accounts towards Intelligent (a combination of leveraging AI, robotics, and analytics effectively) The responsibility would be to manage multiple teams who would work from different offshore locations for US Helathcare payer business Preferably experience with Claims, Appeals, Utilization management, Back office enrollment, prior Auth Engage with various existing support teams (Process Excel...

VaynerX is a contemporary family of companies dedicated to building and growing brands. Within the VaynerX family are subsidiaries such as VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. VaynerMedia, founded in 2009 by Gary Vaynerchuk, is a global creative and media agency known for its expertise in driving relevance for clients and achieving impactful business results. With offices in major cities worldwide, VaynerMedia has been recognized for its exceptional work at prestigious events like Cannes Lions, the Clio Awards, and The Webby Awards. Culture is at the core of what we do at VaynerMedia, and empathy...