2122 Process Excellence Jobs - Page 19

Dear Candidate , Please share your resume in case below profile suits - Jitendra.Pandey@cotiviti.com / 7350534498 Team Lead Quality General Summary: We are seeking a dynamic and experienced Team Leader, Quality to guide and support our quality assurance team within the healthcare domain. This role is pivotal in ensuring high standards of transactional quality, supporting continuous process improvement, and enhancing process training initiatives. The ideal candidate will have a strong background in healthcare operations, a proven track record of supporting quality management initiatives, and the ability to lead a team toward achieving operational excellence. Job Responsibilities: Team Supervi...

Responsibilities: * Lead digital strategy development and implementation * Collaborate with stakeholders on process design and optimization * Drive business outcomes through process excellence Location - Kol, Hyd, Mum (Malad)

Short Description for Internal Candidates The candidate is expected to Improve, Change and Transform existing Business Operations by: Performing a detailed study Opportunity assessment of Business Operations End to End (Client, Vendor, People, Process, Technology) and determine areas for change and improvement. Developing Business Cases that are approved by the Business sponsor that will include: actions/ solutions required to change and improve the Business Operations linking actions/ solutions to very specific $ savings and C-Sat improvement metrics Developing a roadmap and plan to deliver change and improvement as per the Business Plan. Developing solutions to implement change and improve...

\ Six Sigma Process Transformation Manager / Process Improvement Manager We are seeking a certified Lean Six Sigma practitioner to lead the transformation of our technical support operations. Beyond project execution, this role requires a change agent who can embed Lean principles into daily operations, coach leaders and teams on structured problem-solving, and foster a culture of continuous improvement. The ideal candidate will combine statistical rigor with Lean leadership to drive measurable improvements in efficiency, quality, and customer experience. What you will do: Lead and manage Lean or Lean Six Sigma projects to improve process performance Identify areas of waste and inefficiency ...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

About The Role Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher tra...

About The Role Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Pr...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role you are required to identify and assess complex problems for area of responsibilityo The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors o Requires adherence to strate...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Execute transformation initiatives for a customer support, customer operations under guidance of Transformation Lead.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? 815 years of overall experience in experience in managing transformation for contact center o...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

About The Role Job Summary : HR Strategy & Transformation is a team of HR Professionals who specializes in select areas within HR to help our clients target and deliver values for their HR and Talent investments using a distributed delivery model, and can be deployed globally - onsite, near shore and offshore. Roles & Responsibilities: HR Operating Model HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management Competency Modelling, Design, Assessment and Integration with HR & Talent processes Workforce Management Workforce effectiveness analysis, planning and optimization HR Shared Services HR Shared service Assessment, Design and Deployment Process ...

We are seeking highly skilled and experienced Oracle Consultants to join our team. As an Oracle Consultant, you will be responsible for designing, implementing, and delivering Oracle solutions to our clients. You will work closely with clients to understand their business needs and develop solutions that meet their requirements. Your expertise in Oracle technology will enable you to configure, test, and deploy Oracle solutions, ensuring seamless integration with clients' existing systems. Key Responsibilities: Design and implement Oracle solutions that meet clients' business needs Collaborate with clients to understand their requirements and develop solutions that meet their needs Configure,...

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...

Key Responsibilities: Lead and support manufacturing excellence initiatives aimed at improving productivity, quality, and cost-efficiency. Perform data analytics and process monitoring to identify trends, deviations, and improvement opportunities. Apply Lean principles, Value Stream Mapping (VSM), 6 Sigma, and TPM methodologies to improve processes and eliminate waste. Work closely with cross-functional teams including Production, Quality, Maintenance, Supply Chain, and Finance to implement sustainable improvements. Facilitate Kaizen workshops and continuous improvement projects across the plant. Support digital transformation through effective use of ERP systems (MES, SAP) for process track...

The Senior Process & Proposal Manager will lead the preparation, management, and submission of proposals for EPC projects and skid packages within the Oil & Gas sector. With more than 13 years of proven expertise, the role demands strong technical knowledge of process equipment and modular skid packages, coupled with commercial acumen to manage pre-bid and post-bid activities. The incumbent will play a critical role in winning projects by developing competitive, compliant, and technically sound proposals Role & responsibilities Proposal Management Lead pre-bid and post-bid activities for EPC projects, modular skid packages, and process systems. Develop techno-commercial proposals, BOQ, costi...

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in ...

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC...

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC...

Client Engagement & Delivery Engage with C-suite executives and senior management to drive transformation programs, Lead process improvements, Ensure project deliverables meet client objectives. Facilitate workshops, problem-solving sessions

Lean Six Sigma Black belt Customer service /contact center in Process Improvement. knowledge on Project Management (DMAIC, DMADV), Good knowledge of MS Office, PPT and Excel Sheet Descent knowledge of statistical tools like Minitab, JMP, SPSS Required Candidate profile Strong and practical knowledge of various LSS tools, techniques & approaches Consulting experience with LSS Black Belt and/or MBB certification from an organization / institute of repute

Role Summary Own the maturation of two global Shared Services Centers by defining success metrics, negotiating and operationalizing SLAs/OLAs, and driving continuous improvement across back- office operations (e.g., Billing, Collections & Cash App, AP/Expense, File Setup). This role blends hands-on Lean Six Sigma leadership with stakeholder management and operational execution. What Youll Do Define the scorecard: Establish KPI trees, metric dictionary (formulas, sources,thresholds), and targets tying process performance to business outcomes (e.g., DSO, accuracy, cycle time, backlog age). SLA/OLA design & rollout: Lead cross-functional workshops to agree SLAs with business stakeholders and OL...

About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleOperations Analyst, NCT LocationJaipur, India Role Description This role has the accountability to support the delivery of the Global Procurement and Travel Operations vision and strategy for Procurement to Pay processes for countries on dbBuyer platform. This role is responsible for work-streams performance outcomes within their assigned region/client group. You should requires strong collaboration skills and dedication and initiative as you required to work closely with the Global Procurement teams and other regional operations leads across DB. Preference that you had experience with SAP/S4HANA ERP & ARIBA modu...

Develop and optimize TM1 cubes, ensuring high performance and efficient data storage (1 TB - 2 TB) Implement complex Row Level Security (RLS) within TM1 to control access and ensure data security. Perform TM1 system administration, including performance tuning, troubleshooting, and maintenance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of overall experience in designing and building data systems, of which 6+ years minimum in TM1. Excellent understanding of TM1 security (Row Level Security - RLS) and experience in designing TM1 cubes with complex RLS requirements. Experience in design and implementation of l...

As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Build, automate and release solutions based on clients priorities and requirements. Explore and discover risks and resolving issues that af...

Experience: 4-9years Job Location and Work Mode: Ahmedabad, Pune Job Description: Role purpose: To play a pivotal role and act as a bridge between the sourcing and contract management team, coordinate system related changes and tool implementation/ integration in each SCM subarea. To work closely with process excellence Process Owner and sourcing and contracts process leads. To initiate and execute process improvements projects, coordinate delivery and act as a liaison for service delivery and VPC. Will be responsible for supporting the execution of the S2C Analytics requirements as per the roadmap. Should also liaison with internal analytics team and share requirement for building dashboard...