910 Process Excellence Jobs - Page 16

Description Primary Responsibilities/Activities: Role is for night shit . Team Management Lead and mentor supervisors to deliver results consistently Own Key Performance Indicators for your team, manage processes to achieve goals and motivate and train your team. Manage multi-layer squad and their performance through on-the-job coaching and mentoring. Plan workforce management for optimal coverage, considering unknown operational challenges or sudden changes in staffing or coverage needs. Develop a business contingency plan for your team Create a fun-engaging-inspiring working environment that encourages personal responsibility, mutual support, trust, and respect Project Management Strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to improve center efficiency and staff performance proactively. Analyze support metrics and processes while developing more effective techniques and strategies as needed. Create specific project plans with clear deliverables while managing deadlines and responsibly managing resources and risk. Investigate low customer satisfaction scores and negative customer feedback, identify the root cause, and create an action plan for current and future resolutions Execution: Identify critical insights and provide improvement recommendations to product teams. Identify barriers to operational excellence and develop new processes to increase efficiency among the team and the organization. Identify recruitment needs from forecast models and work with recruitment to drive this end-to-end. Lead & Dialer Mana gement : Drive the team to meet and exceed sales targets, developing strategies to improve sales performance Collaborate with sales leadership to implement and refine sales strategies Process excellence Create, implement, and monitor outbound calling campaigns, ensuring efficient lead flow and follow-up Manage the dialer system, including uploading calling data, monitoring performance metrics (e.g., call drops, agent utilization), and optimizing dialing strategies Stakeholder management: Collaborate with different cross-functional managers Manage stakeholder internal and external communications; de-escalate customer relations and prevent churn through cross-collaboration and effectively manage expectations Process excellence: Identify operational issues and help improve processes performance Basic Qualifications Minimum of 7 years of professional experience in multi -channeled support environment with at least 4 years of experience directly managing an impactful team. BE or B T ech graduate preferred The role is for night shit. The candidate should be open to working weekends as well Communicates clear and concise thoughts, both verbally and in writing Strong affinity for stakeholder management, strategic problem solving and driving action through data-driven insight Project management experience is a bonus

Are you someone who is passionate about thriving with Zero to One challenges & love building new strategic businesses? Are you driven with a passion for helping customers achieve their full potential through right solutions? Join the Smartbiz GTM team to lead business development! Who Are We? The vision of Smart-commerce team is to digitize brand owners and selling partner by providing a suite of product offerings across the businesss lifecycle. Within this, we are building a solution to enable sellers to set up their website & scale their independent online business serving their customers with the most effective ways possible. In other words, we want to be the one stop shop for all e-commerce needs for D2C brands. Our vision is to establish SmartBiz as the most preferred solution for D2C stores by positioning it as the most trustworthy and cost-effective e-commerce solution for D2C brands. https: / / smartcommerce.amazon.in / We are looking for a hands-on, detail oriented and highly motivated sales leader to help deliver our product solutions to sellers to succeed online. You will be responsible for onboarding and scaling high value sellers for the business by managing a team of sales reps. Core responsibilities: Build and lead a high performing direct sales team fostering a culture of consultative selling and continuous improvement through process excellence Responsible for managing sales forecasting, pipeline, and revenue tracking Implement lead qualification, and pipeline management processes to identify, prioritize, and nurture high-potential opportunities aligned with ideal customer profiles, ensuring a steady flow of quality prospects and efficient resource allocation. Collaborate with product and marketing teams to define product positioning, messaging, and value propositions for target buyers Execute performance management frameworks, and coaching initiatives to foster a high-performance sales culture. Leverage data-driven insights and analytics to optimize sales processes, identify growth opportunities, and inform strategic decision-making. Monitor market trends, competitor/industry landscape, and customer preferences to adapt go-to-market strategy 6+ years of sales experience Experience managing teams Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors Experience analyzing data and best practices to assess performance drivers Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery Experience proactively growing customer relationships within an account while expanding their understanding of the customers business Experience influencing C-level executives Experience managing a team and training/on-boarding new members

Job Description Overall Single Point of Contact for Quality IT Projects (such as LIMS, Chromatography, QAMS, EDMS, LMS etc.) Finalization of URS in alignment with sites (India + Global). Harmonization of system and processes in line with regulatory requirements and compliances. Testing and Validation of IT applications in line with URS for QA/ QC/ Common applications. Keeping organization up to date on the requirement for smart QA/ QC. Defining SOP and training of personnel. Supporting operational team. Keeping senior management updated on the organization status. Keeping senior management updated on the organization status. Facing Regulatory Audits at site as and when required. Keeping sites ready for all time audits. Work Experience 18 to 20 Years Education Post Graduation Masters in Science Competencies 1. Strategic Agility 2. Innovation & Creativity 3. Customer Centricity 4. Developing Talent 5. Result Orientation 6. Process Excellence 7. Collaboration 8. Stakeholder Management Budgets/Cost Control

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Member Inbound. Experience8-10 Years.

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Quality. Experience8-10 Years.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Minimum 3 years of experience in process management or a related field. Strong knowledge of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement tools and techniques such as Lean Six Sigma or Black Belt.

Candidate Expectation and Roles & Responsibilities: Minimum 15+ Years experience in process improvement function strong in Life and Pensions domain. Certified Black belt holder. Good understanding of the Insurance - Life and Pensions domain along with skills to enhance the process performance Strong written and verbal communication skills with good presentation skills Should have good understanding of Lean Six Sigma concepts Intermediate expertise in MS office tools Support in Transformation and RFP RFI Flexible to work in Global Working Windows Contact Person- Marilakshmi S Contact Number- 8056644158 Email id- marilakshmi@gojobs.biz

We are looking for a dynamic and experienced Lead-Operational Excellence for CTO6 API Plant to facilitate the instillation of a continuous improvement culture throughout plant. The role involves assessing current processes, identifying improvement opportunities, and executing Lean and Six Sigma projects. Roles & Responsibilities: You will be responsible for leading and facilitating efforts to instill a continuous improvement culture throughout the CTO6 Plant (API) You will be responsible for assessing current processes and workflows, and identifying improvement opportunities by utilizing organizational, analytical, Lean and Six sigma problem solving methodologies. You will execute value stream mapping and improvement projects at the site. You will be responsible for mentoring OE (Operational Excellence) associates and relevant employees to apply continuous improvement tools and methodologies to define current state value streams, eliminate waste, and enhance overall process execution. Your role involves executing the Human Error Prevention (HEP) program and driving improvement projects by deploying continuous improvement methodologies. Additionally, you will align resources to implement the future state high-performance operational model and ensure Lean Daily Management (LDM) deployment throughout the factory. You will track and report performance on organizational objectives regularly. You will be responsible for collaboration with the other CTOs (Chemical Technical Operations) and GMO (Global Manufacturing Organization) team for learning and sharing best practices and implementing OPEX (Operational Expenses) initiatives across the site. You will be responsible for monitoring and reporting financial benefits and site metrics/balance scorecard monthly to Leadership teams. You will facilitate site MRMs (Management Review Meetings) and problem-solving, review financial and non-financial benefits and awards, and support the rollout of the agreed Site OE Deployment Plan regarding 5S, Autonomous Maintenance, and others. Training Yellow Belt (YB) and Green Belt (GB) employees and mentoring projects at the site are also key aspects of your responsibilities. Driving OE diagnostics and Lean Management system through out plant by collaborating with necessary stakeholders. Qualification Educational qualification: A bachelor's or master's degree in engineering, business, pharmacy or a related field; Preferable: Certifications in Lean Six sigma Black Belt, MOST (Time and Motion Study), TOC (Theory of constraints) practitioner, and TQM (Total Quality Management) Minimum work experience: 8 -15 years of experience in Operational Excellence, Lean, Six Sigma, and Continuous Improvement roles Additional Information Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/

The candidate will be responsible for all activities in the Quality Management System function. Ensures adherence to quality standards and help to improve the system. Roles and Responsibilities • To maintain all internal & external customers perspective with all departments and improve continuously in all processes • To conduct ISO 9001:2015 QMS Internal Audit (Chennai). • To conduct ISO 9001:2015 QMS Internal Audit ( Branch's). • Internal Audit Observation Point Closing for All Over India. • To Conduct ISO 9001:2015 QMS EXTERNAL AUDIT FOR ALL OVER INDIA. • External Audit Observation Point Closing for All over India. • Co - Ordinate with Third Party Inspection for all country. • ISO 9001 : 2015 NEW VERSION IMPLEMENTATION & TRAINING & New Branch . • MIS Preparation. • Quality Circle. • PMS System Key data manager. • Daily Monitoring Report – Quality Department. • All over India Customer Satisfaction Survey to implement software and weekly Monitoring system and Analysing Customer feed back . • Training Subordinates and all over India (19 Branches and HO for all departments ). • Working closely with all over India system improvement to develop next level. • To follow and monitor on actions. • To prepare Quality Circle implementation plan, • To Prepare Quality Circle Procedure, Submission Document and formats for Quality Circle.. • To update the Quality Circle progress to Management team, • To update the ISO Internal Audit progress to Management team, • To Monitor the actions are followed, • To update the improvements to Management team, • To Organise MR meeting with team for regular updating in Data Management System, • To monitor the effectiveness of the Data Management System for All Over India., • To standardize templates for QMS SYSTEM for All Over India., • To Update Department Objectives and Objectives Tracking ( Target & Achieved ) for All over India. • To follow and monitor on actions ( Department Objectives ). • People: • To provide training on Quality System , • To provide training on ISO 9001 :2015 process & New People Awareness Training All Over India , • To provide training on Quality Circle checklist, Data Management System, • To provide awareness on Standards of processes and Format & New System Implementation. Certifications: Certification courses on QMS System’s 9001 : 2015, ISO 14001 : 2015, ISO 45001:2018

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.NADevelop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Ability to establish strong client relationshipAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressureAgility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsDrive data mining, transformation, and analysis to generate actionable business insights from complex datasets.Leverage strong Excel and VBA (macro) skills to automate reporting, streamline processes, and enhance data accuracy.Utilize Java and analytical tools to build scalable data solutions and backend support for reporting systems.Collaborate with business and operations teams to identify process gaps and lead improvements using data-driven methods.Support process excellence initiatives through data analysis aligned with Lean/Six Sigma principles.Design and maintain dashboards, KPIs, and automated tools that enable proactive decision-making across functions. Qualification Any Graduation

Cleartrip Private Limited is looking for Senior Manager - CX Design to join our dynamic team and embark on a rewarding career journey. Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleProblem-solving skillsDetail orientationAgility for quick learningCommitment to quality Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Elevate your career as a Reconciliation Senior Specialist II, where youll be at the forefront of delivering top-quality operations and driving process excellence. In this pivotal role, youll support your team and leader by meticulously documenting procedures and identifying opportunities for enhanced controls. Job Summary As a Reconciliation Senior Specialist II within the Operations Team, you will support the team and team leader in delivering top-quality operations, document procedures, and identify additional control requirements. Job Responsibilities Responsible for ensuring good and effective reconciliation by gaining a thorough understanding of the product. Ensure adherence to operational procedures to complete tasks accurately and promptly. Support the team and team leader in their mission to deliver top-quality operations. Identify requirements for additional controls. Complete daily checklists and reporting, actively collaborating with the team to resolve exceptions. Prepare case notes, discuss learnings with the team, and seek opportunities to improve process efficiency. Perform effectively in a fast-paced environment, handling multiple tasks through effective prioritization. Work effectively with the team leader and serve as a backup in their absence. Ensure that the latest process updates and changes are communicated to the team and understood by all team members. Escalate any matters of concern to the team leader promptly and ensure issues are resolved. Required qualifications, skills and capabilities Ability to work a flexible shift as required. Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization. Strong analytical and problem solving skills. Excellent written and oral communication skills. Strong team player and has the capacity to build good working relationships with cross functional/geographical teams. Result oriented, accepting responsibilities and challenges that take them outside their comfort zone. This role requires meticulous attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) required. Elevate your career as a Reconciliation Senior Specialist II, where youll be at the forefront of delivering top-quality operations and driving process excellence. In this pivotal role, youll support your team and leader by meticulously documenting procedures and identifying opportunities for enhanced controls. Job Summary As a Reconciliation Senior Specialist II within the Operations Team, you will support the team and team leader in delivering top-quality operations, document procedures, and identify additional control requirements. Job Responsibilities Responsible for ensuring good and effective reconciliation by gaining a thorough understanding of the product. Ensure adherence to operational procedures to complete tasks accurately and promptly. Support the team and team leader in their mission to deliver top-quality operations. Identify requirements for additional controls. Complete daily checklists and reporting, actively collaborating with the team to resolve exceptions. Prepare case notes, discuss learnings with the team, and seek opportunities to improve process efficiency. Perform effectively in a fast-paced environment, handling multiple tasks through effective prioritization. Work effectively with the team leader and serve as a backup in their absence. Ensure that the latest process updates and changes are communicated to the team and understood by all team members. Escalate any matters of concern to the team leader promptly and ensure issues are resolved. Required qualifications, skills and capabilities Ability to work a flexible shift as required. Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization. Strong analytical and problem solving skills. Excellent written and oral communication skills. Strong team player and has the capacity to build good working relationships with cross functional/geographical teams. Result oriented, accepting responsibilities and challenges that take them outside their comfort zone. This role requires meticulous attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) required.

Role & responsibilities Lead and facilitate process improvement projects using Six Sigma methodologies. Analyze data to identify trends, root causes, and opportunities for improvement. Collaborate with cross-functional teams to implement process changes and monitor results. Train and mentor team members in Six Sigma principles and tools. Develop and maintain project documentation, including project charters, process maps, and control plans. Present project findings and recommendations to senior management. Qualifications: Certified Six Sigma BlackBelt. Bachelors degree in engineering, Business, or a related field; masters degree preferred. Minimum of 5 years of experience in process improvement or quality management. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficient in statistical analysis tools and software (e.g., Minitab, Excel).

Process engg of fine chemical organic synthesis in a batch process, continuous fixed bed catalysis, dynamic adsorption & separation process. To lead, establish Tech Transfer from R&D to Production for commercial purposes to improve process efficiency

As a Software Delivery Lead , you will be responsible for ensuring timely, high-quality, and efficient delivery of all software solutions and products developed by BCITS. This includes project planning, resource management, risk mitigation, quality assurance, and coordination with cross-functional teams. You will lead delivery of products such as: Head-End System (HES) Meter Data Management (MDM) Unified Billing Systems (UBS) Mobile Applications (Consumer & Officer) Workforce Management Platforms Your role is critical to meeting client commitments, driving continuous improvement, and supporting BCITSs mission to deliver reliable, scalable enterprise software. Key Responsibilities Delivery Ownership Take complete ownership of end-to-end software delivery of all BCITS products across projects and customers. Develop and manage detailed delivery plans, schedules, and resource allocation. Ensure adherence to contractual commitments, SLAs, and quality standards. Project & Program Management Oversee multiple concurrent software delivery projects, ensuring they are executed on time, within scope, and within budget. Track project health and proactively resolve delivery challenges, dependencies, and risks. Ensure smooth transitions across project stagesfrom development to implementation, testing, and go-live. Team Leadership Lead and mentor cross-functional delivery teams, including project managers, developers, QA engineers, and deployment specialists. Foster a culture of accountability, ownership, and continuous improvement. Stakeholder Communication Serve as the primary point of contact for delivery-related communication with clients, partners, and internal stakeholders. Provide regular updates to senior management on delivery status, risks, and achievements. Process Excellence Establish and continuously improve delivery processes, tools, and standards. Drive implementation of best practices in Agile/Scrum methodologies. Ensure compliance with security, compliance, and data privacy requirements. Quality Assurance & Customer Success Oversee product testing, acceptance, and handover to support/operations. Ensure delivered solutions meet customer expectations and contractual obligations.

Standardization, Energy saving, CAPEX, Automation, operational cost, capacity utilization Able to provide recommendations on cost saving & prepare report with projections monitoring & tracing and ensure completions of projects, Lean Manufacturing Required Candidate profile Should be B.E/ B tech(Mech)/ Industrial Engineering Cost Saving, Improvement, waste reduction, outsourcing

What You'll Do We are looking for a strategic Senior Manager Quality Operations to lead our quality assurance programs across customer-facing operations. You will be pivotal in driving Continuous Improvement (CI) , optimizing audit programs, and enhancing through data, insights and collaboration. You lead with insight, think in systems, and act on datatransforming complexity into clarity and action who excels at optimizing complex processes, building teams, and driving continuous improvement through evidence-based decision-making. You will report to the Director of Quality and Data What Your Responsibilities Will Be Quality Strategy: Design, manage quality frameworks across multiple departments (e.g., Notice Management, Case Management, Transactions). Lead the development of scorecards, sampling methodologies, and audit processes to improve process consistency and customer satisfaction. Continuous Improvement (CI): Champion CI culture by identifying causes, process inefficiencies, and improvement opportunities. Facilitate Lean/Six Sigma-inspired projects to lead measurable gains in quality and operational efficiency. Build capability across teams by promoting CI methodologies into daily operations. People Leadership: Mentor a team of data-centric quality professionals, encouraging a culture of analytical rigor, learning, and new ideas through coaching, and strategic recognition. Build team accountability and engagement through clear goals, performance metrics, and regular feedback loops. Stakeholder Management & Collaboration: Collaborate with Ops, Compliance, Automation, Data, and Support teams to align QA goals and guide shared outcomes. Provide guidance to leadership on process improvements, audit insights, and customer pain point resolution. Insights & Governance: Deliver relevant insights from quality audits and customer feedback to inform process, product, and training strategies. Ensure adherence to compliance standards and risk mitigation through proactive QA practices. What You'll Need to be Successful 10+ years of experience in Quality, Operations, or Process Excellence roles Proven track record in driving data-informed quality improvements, with practical application of methodologies like Lean and Six Sigma to enhance operational processes. People management experience, including team building and cross-functional leadership Proficiency with QA tools and platforms (Salesforce, Freshdesk) and data tools (Excel, Tableau, Power BI) Required skills: Continuous Improvement & Problem Solving Leadership & Team Development Develop data-driven strategies that align quality projects with broader goals. Operational & Risk Awareness Partner Influence & Collaboration Data-Driven Decision-making

Job Description Preparation and Maintenance of Pharmacovigilance System Master file (PSMF) for Global, and other regional markets as applicable, including preparation of detailed description of Pharmacovigilance System (DDPS), summary of PV systems etc. Management of PV system master file(s) and regular updates of associated annexures for PV system Manage PV matters for subsidiaries and affiliates across the globe including but not limited to integration of pharmacovigilance and drug safety between DSRM and subsidiaries, development and formation of SOPs and procedures. Perform KPI monitoring and compliance monitoring activities for subsidiaries and other countries where Lupin does not have subsidiary but operates through local partners. Ensure Pharmacovigilance due diligence in matters of mergers and acquisitions. Coordination with vendors, internal and external stakeholders relevant for various DSRM functions Actively contribute to the development of processes, applications and methodologies in the department including continuous process improvement Education Post Graduation in Pharmacy or Pharmacy Work Experience Experienced candidate with 8 plus years of experience in relevant sphere of work which is subsidiary and affiliate management, along with experience of handling diverse PV system master files and global awareness on PV requirements across the globe. Competencies Result Orientation Customer Centricity Stakeholder Management Innovation & Creativity Developing Talent Process Excellence Collaboration Strategic Agility

Job Description 1 Oversight on the end-to-end Safety Data Exchange Agreement (SDEA) process 2 To ensure timely sharing of safety information with business partners. 3 To ensure appropriate agreements are in place with prospective and existing business partners and ensure timely execution and renewal of agreements 4 To ensure timely updates to all the internal trackers 5 To ensure compliance to the clauses mentioned in the respective agreement and be audit / inspection ready. 6 To liase with cross functional teams to seek the required information. Work Experience 8-10 years of experience in managing SDEAs Education Masters Graduation in Pharmacy Competencies Developing Talent Result Orientation Customer Centricity Strategic Agility Process Excellence Innovation & Creativity Stakeholder Management Collaboration

Manager - DSRM (Aggregate and SDEA) 1. Managing the Safety Data Exchange Agreement mailbox, to track the emails received and ensure appropriate action is taken. 2. To ensure appropriate agreements are in place with prospective and existing business partners and ensure timely execution and renewal of agreements 3. To liaise with cross functional teams to seek additional information 4. To ensure compliance to the agreements and be audit / inspection ready. 5.Preparing and maintaining the aggregate report writing plan to plan and keep a track of the global aggregate report submissions 6. Preparing and maintaining the aggregate report compliance tracker and ensuring compliance and appropriate corrective and preventive actions 7. Maintenance and regular update of global / regional risk management measures tracker 8. Ensuring the implementation of additional risk minimization measures (aRMMs) and timely evaluation of the effectiveness check of additional risk minimization measures for Lupin products globally 9. To liaise with cross functional teams like regulatory affairs, marketing, local affiliates in ensuring appropriate implementation of the risk management plan. Competencies Developing Talent Result Orientation Customer Centricity Strategic Agility Process Excellence Innovation & Creativity Stakeholder Management Collaboration B. Phram / M. Pharm Graduation Masters in Pharmacy 7-8 years of experience in Aggregate Reports, Buiseness partner agreements 7-8 years of experience in Aggregate Reports, Risk Management Plans and Business partner agreements.

The overall Lead of ESG/ Sustainability for the country will be responsible and accountable for the development of the countries sustainability strategy and action plans that are in line with ENGIE Group purpose and wider objectives. - An important part of this is integrating ESG considerations into companys business processes and approach such that all decisions are informed by these considerations and will enable strategic oversight and direction to the ENGIE teams and ensuring ongoing implementation of the companys Environmental and Social Management System (ESMS) . Key Activities :- Strategy Governance : The Sustainability or Environmental, Social and Governance (ESG) Lead is responsible for driving the countries effective management of ESG risks and impacts, including demonstrating leadership in responsible community investment and sustainable company performance. Adopting and effectively implementing the Groups CSR/ Sustainability objectives at Country level maintaining a timely reporting process. Nature: coordinate action plans and policy implementation Climate: Support Business lines and Corporate in delivering the 20230 Net Zero and 2045 objectives. Societal: Steering stakeholder dialogue, relaying just transition ambitions and monitoring impacts on affected communities. Positions ENGIEs strategy and sustainability leadership amongst key external stakeholders that promote business and companies purpose. Set-up, manage and or coordinate the relevant governance structures needed to effectively ensure the integration and reporting of Sustainability requirements within ENGIEs Country position with all its stakeholders. Organizational leadership : Guide and support the countrys senior management teams of the various business lines to provide sound organizational ESG guidance, advisory and process excellence that supports business growth and strengthen ENGIEs operational presence in the country. Consolidate the overview of sustainability related topics/progress and country performance ensuring updates and dialogues with country management on ESG performance Coordinate works with other functional departments involved in the Sustainability strategy, policies and targets such as HR, Procurement, Ethics, HS, Finance, Business development, operations etc Maintains strong working relationships with and has open and transparent communications between all members of the team. Co-ordinate and /or identify CSR programs/ initiatives with relevant business stakeholders that supports in country commitments and elevates ENGIEs position as a company supporting a Just Energy Transition. Project and Budgetary Management : Supports the entire Project Value chain from project development to operations and final decommissioning process. Directs the team in providing required ESG (HSE, community and biodiversity) input into all aspect of the management of ENGIEs projects, including onsite environmental and broader stakeholder engagement and community investment, from planning, permitting management of construction and operation and reporting to sale, where/if appropriate. Oversees ESG teams relationship with contractors to ensure the most effective and constructive management of project risks and impacts. Ensures that all projects develop a Long Term Community Investment Strategy and Stakeholder Engagement Plan, including a well-functioning grievance mechanism. Develop and manages the Countrys ESG budget ensuring required project justifications and integration are identified and aligned with business stakeholders. Reporting and Communication : Ensure compliance protocols with applicable local/country laws in relation to ESG are identified and implemented with the Country. Further complying with ENGIE groups adoption of European directive conformance throughout country projects and practices such as but not limited to: ( EU Taxonomy, CSRD, Duty of Vigilance etc) Responsible for quarterly reporting through internal Sustainability/CSR channels. This includes smooth running of the in country sustainability (environmental/ Societal) Committee. Works with the Country Manager and key internal stakeholders to determine, design and implement the companys communication and stakeholder strategy, including positive contributions for enhancing the company and industry profile Regularly interfaces and reports with AMEA Hub Sustainability Function to ensure a One ENGIE approach and greater alignment with Groups missions and requirements. Creating a sustainability Culture within the country by ensuring the right trainings, information sharing and awareness initiatives are undertaken internally. Degree /Experience : Bachelors / postgraduate degree (in socio-economic and/ or environmental science and/or sustainability/ development studies) Looking for Suitable Female candidates only with minimum 15 years of relevant professional experience in areas of ESG, including project management specific experience in the construction and operation of large-scale greenfield projects A minimum of 7 years experience in the assessment and/or application of best practice ESG standards and performance Proven experience in providing advice and input into strategic orientation and decision making on ESG at senior management level

Job Description Overall project management Quality IT Projects (such as LIMS, Chromatography, QAMS, EDMS, LMS etc.) Helping in Finalization of URS in alignment with sites (India + Global). Helping in Harmonization of system and processes in line with regulatory requirements and compliances. Helping in Testing and Validation of IT applications in line with URS for QA/ QC/ Common applications. Helping in SOP writing and training of personnel. Supporting operational team. Facing Regulatory Audits at site as and when required. Keeping sites ready for all time audits. Checking compliance status of the sites. Work Experience 10+ years of experience Education Masters Post Graduation in Science Competencies 1. Strategic Agility 2. Innovation & Creativity 3. Customer Centricity 4. Developing Talent 5. Result Orientation 6. Process Excellence 7. Collaboration 8. Stakeholder Management

Job Description Overall Single Point of Contact for Quality IT Projects (such as LIMS, Chromatography, QAMS, EDMS, LMS etc.) Finalization of URS in alignment with sites (India + Global). Harmonization of system and processes in line with regulatory requirements and compliances. Testing and Validation of IT applications in line with URS for QA/ QC/ Common applications. Keeping organization up to date on the requirement for smart QA/ QC. Defining SOP and training of personnel. Supporting operational team. Keeping senior management updated on the organization status. Keeping senior management updated on the organization status. Facing Regulatory Audits at site as and when required. Keeping sites ready for all time audits. Work Experience 18 to 20 Years Education Post Graduation Masters in Science Competencies 1. Strategic Agility 2. Innovation & Creativity 3. Customer Centricity 4. Developing Talent 5. Result Orientation 6. Process Excellence 7. Collaboration 8. Stakeholder Management Budgets/Cost Control

We are seeking a dedicated and experienced TQM Implementation Manager to lead the design, execution, and continuous improvement of Total Quality Management initiatives within our construction projects. This role will be responsible for ensuring that all construction processes, materials, and outputs meet company and regulatory quality standards while fostering a culture of quality across all departments. Key Responsibilities: Develop and Implement TQM Strategy: Design and roll out Total Quality Management policies tailored to construction operations. Align quality objectives with project goals and client requirements. Quality Systems Management: Establish quality control procedures, audits, and checklists. Ensure compliance with ISO standards (e.g., ISO 9001) and local construction regulations. Process Improvement: Identify areas for process enhancement and lead Lean, Six Sigma, or Kaizen initiatives. Track key performance indicators (KPIs) to monitor project and process quality. Training and Development: Train employees at all levels on TQM principles, quality tools, and best practices. Promote a culture of continuous improvement and employee involvement in quality. Audit and Compliance: Plan and conduct internal quality audits and risk assessments. Liaise with external auditors and regulatory bodies as needed. Customer Focus: Work closely with clients to understand quality expectations. Address client complaints and feedback promptly and effectively. Team Collaboration: Collaborate with project managers, site engineers, procurement, and subcontractors to ensure adherence to quality protocols. Facilitate cross-functional quality improvement teams. Qualifications: Bachelor's degree in engineering, Construction Management, or a related field. Certification in TQM, Lean, Six Sigma, or ISO 9001 (preferred). Minimum of 57 years of experience in construction quality management or TQM roles. Proven experience implementing quality systems in construction projects. Strong understanding of construction processes, standards, and compliance requirements. Key Skills: Excellent knowledge of quality management systems and tools. Strong leadership and team coordination abilities. Analytical and problem-solving mindset. Effective communication and interpersonal skills. Proficiency in quality reporting and construction documentation tools. Working Conditions: Combination of office and construction site environments. Must be able to travel to various project sites as needed. May be required to work extended hours to meet project deadlines.