1603 Process Excellence Jobs - Page 14

Exciting Career Opportunity at Prochant India!Position: Associate Director Operations (RCM) Location : Chennai & Trivandrum Shift : Night Shift (U.S. Time Zone) Work Days : Monday to Friday Greetings from Prochant! Were on the lookout for a seasoned leader to join us as an Associate Director Operations (RCM) and take charge of driving performance, process excellence, and revenue optimization in the ever-evolving U.S. healthcare landscape. If you have a passion for strategic leadership and a proven track record in the RCM domain, this is your moment! Key Responsibilities: Leadership: Supervise and mentor a high-performing team across multiple RCM verticals AR, billing, cash posting, transmiss...

We are looking for an experienced Team Leader Underwriting to oversee medical and non-medical case assessments, risk evaluation, and process excellence. The role will be responsible for ensuring compliance with underwriting guidelines, maintaining quality standards, meeting TATs, and leading a team of underwriters. This position also plays a critical role in driving projects, audits, and enhancement of underwriting processes and policies. Key Responsibilities Perform underwriting of medical and non-medical cases as per company guidelines. Assess risk in line with company philosophy and regulatory requirements. Ensure adherence to turnaround times (TATs) and maintain quality benchmarks. Mento...

Role & responsibilities Lead consulting assignments and deliver business value to the customers through quality initiatives. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment. Drive benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dissatisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Drive projects to improve and maintain the profitability of th...

Job Description We are looking for a dynamic and experienced Process Trainer to join our team in Bangalore. The ideal candidate should have a strong background in the BPO industry, with a passion for training and upskilling teams to deliver exceptional customer service. Prior experience with e-commerce accounts will be an added advantage. Key Responsibilities Conduct effective process training sessions for new hires and existing employees. Ensure smooth knowledge transfer of processes, policies, and product knowledge. Design and deliver training modules and refresher sessions as per business requirements. Track training effectiveness through assessments, feedback, and performance metrics. Id...

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT Services & Consulting industry, preferably in a process manage...

We are seeking a highly skilled and strategic Senior Manager Governance Controls & Excellence to drive efficiency, governance, and process excellence across the COO domain. This role will work closely with the COO, function heads, and cross-functional teams to design and implement systemic, productivity-oriented processes that enable sustainable organizational growth. The role demands a blend of financial acumen, process transformation expertise, and governance oversight , with a strong focus on business efficiency, regulatory alignment, and technology-led improvements . Key Responsibilities Process Improvement & Excellence Lead business transformation projects to enhance efficiency, reduce ...

Manager - Operational Capabilities at Ahmedabad Qualifications: - Chartered Accountant with 3 to 5 years of relevant experience, - Proven track record of delivering operational improvement projects with quantifiable results. Key Responsibilities: - Lead and manage consulting engagements focused on operational excellence, process transformation, and performance improvement. - Conduct in-depth diagnostics of client operations and identify areas of inefficiencies or underperformance. - Design and implement tailored operational strategies, including lean practices, Six Sigma, supply chain optimization, and digital enablement. - Collaborate with cross-functional client teams to drive change manag...

About the job Customer Service Team Lead Role Overview As the Customer Service Team Lead, candidate will drive excellence in customer support for Atiya Healthcare. Your focus will be on ensuring timely, empathetic, and high-quality support across all channels, maintaining SLAs, elevating service standards, and cultivating a strong, motivated team. Key Responsibilities Team Leadership & Coaching - Lead, mentor, and motivate a team of customer service agents to deliver exceptional service. - Conduct regular performance reviews, provide feedback, and facilitate coaching/training. - Enable team knowledge via audits of communications plus refresher sessions. Quality & Process Excellence - Define,...

About The Role Job Summary : HR Strategy & Transformation is a team of HR Professionals who specializes in select areas within HR to help our clients target and deliver values for their HR and Talent investments using a distributed delivery model, and can be deployed globally - onsite, near shore and offshore. Roles & Responsibilities: HR Operating Model HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management Competency Modelling, Design, Assessment and Integration with HR & Talent processes Workforce Management Workforce effectiveness analysis, planning and optimization HR Shared Services HR Shared service Assessment, Design and Deployment Process ...

About The Role Job Summary : HR Strategy & Transformation is a team of HR Professionals who specializes in select areas within HR to help our clients target and deliver values for their HR and Talent investments using a distributed delivery model, and can be deployed globally - onsite, near shore and offshore. Roles & Responsibilities: HR Operating Model HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management Competency Modelling, Design, Assessment and Integration with HR & Talent processes Workforce Management Workforce effectiveness analysis, planning and optimization HR Shared Services HR Shared service Assessment, Design and Deployment Process ...

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC...

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC...

Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelors Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sig...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. P...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. P...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coach...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure succe...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. P...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. P...

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., located in [location to be specified]. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide t...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coach...

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers and analysts to achieve business objectives. Identify and...

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to t...

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in ...

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in ...