910 Process Excellence Jobs - Page 11

The Indian Hotels Company Limited is looking for Assistant Sales Manager to join our dynamic team and embark on a rewarding career journey Assist the Sales Manager in developing and implementing sales strategies to achieve company goals and targets Collaborate with the sales team to identify and pursue new business opportunities and to maintain existing client relationships Participate in sales meetings, presentations and negotiations with clients Monitor sales activity and provide regular reports to the Sales Manager on sales performance, trends and customer feedback Ensure all sales processes are followed, including product demonstrations, proposals, contracts, and invoicing Provide support to the sales team, including training, coaching and mentoring Develop and maintain an in-depth knowledge of the company's products, services, and market trends

The Indian Hotels Company Limited is looking for Finance Executive to join our dynamic team and embark on a rewarding career journey A finance executive is responsible for overseeing an organization's financial planning, reporting, and analysis Key responsibilities include: Developing and implementing financial strategies to support the organization's goals and objectives Preparing and analyzing financial reports, budgets, and projections to provide insights and support decision-making Overseeing financial operations and ensuring compliance with financial regulations and accounting standards Monitoring financial performance and identifying areas for improvement Communicating financial information to stakeholders, including executives, boards of directors, and investors Developing and maintaining relationships with banks, financial institutions, and other stakeholders Managing financial risks and ensuring effective risk management strategies are in place Evaluating and recommending financial investments and new business opportunities Leading finance teams and providing guidance and support to achieve departmental and organizational goals 0 Staying up-to-date with financial market trends, regulations, and best practices Qualifications: Strong knowledge of finance, accounting, and financial analysis Demonstrated experience in financial planning and analysis, budgeting, and financial reporting Excellent leadership, communication, and interpersonal skills Strong analytical skills and the ability to think critically and solve complex problems Familiarity with financial software and financial reporting tools

The Indian Hotels Company Limited is looking for Assistant Sales Manager to join our dynamic team and embark on a rewarding career journey Assist the Sales Manager in developing and implementing sales strategies to achieve company goals and targets Collaborate with the sales team to identify and pursue new business opportunities and to maintain existing client relationships Participate in sales meetings, presentations and negotiations with clients Monitor sales activity and provide regular reports to the Sales Manager on sales performance, trends and customer feedback Ensure all sales processes are followed, including product demonstrations, proposals, contracts, and invoicing Provide support to the sales team, including training, coaching and mentoring Develop and maintain an in-depth knowledge of the company's products, services, and market trends

Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business.

Your role The candidate should experience in managing Quality / Process Excellence initiative for large engagement. Must have led/driven Six Sigma and Lean projects. She/he need to have the leadership ability to implement the Six Sigma project directed by Master Black Belts (MBB). She/he should be comfortable with managing and driving complex process changes. Must have worked in cross functional teams and demonstrated ability to drive change in the process. Communicate regularly to report to both LSS and other improvement at Project / Engagement level for better engagement. Your profile She/he should have a valid LSS GB (Lean Six Sigma Green Belt) and LSS BB both (Lean Six Sigma Black Belt) certificates Good exposure in LSS DMAIC Project implementation. Good business insight well versed with all key IT business requirement. She/he should have a clear and effective communication skill to succeed in their roles as Six Sigma leaders, mentors, coaches and trainers. Must be able to speak the language of the C-suite and the project floor equally well. Good problem solving and presentation skills. Knowledge of advanced statistical tools like Minitab tool, JMP etc (for doing DOE, AVOVA, simulation etc) Understanding of basic and advanced statistical techniques (in Minitab tools) LSS Trainer (@YB, GB level) What you"ll love about working here Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you canbring your original self to work. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internalsports events, yoga challenges, or marathons. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges.

The Indian Hotels Company Limited is looking for Sous Chef to join our dynamic team and embark on a rewarding career journey Planning and organizing the daily kitchen operations, including prep, cooking, and cleaning tasks Assisting the Executive Chef in creating and updating menus, selecting ingredients, and developing recipes Preparing and cooking high-quality meals in a timely and efficient manner, ensuring that food is cooked to the correct temperature and is visually appealing Managing kitchen staff, assigning tasks, and overseeing performance to ensure that standards for food quality, safety, and sanitation are met Maintaining kitchen equipment, tools, and facilities, ensuring that they are clean and in good working order Controlling inventory and ordering supplies and ensuring that food costs are kept within budget Managing food waste and controlling food portions, ensuring that they are consistent with the restaurant's standards and minimizing waste Enforcing kitchen safety and sanitation procedures and ensuring that the kitchen complies with relevant health and safety regulations Training and mentoring junior kitchen staff and providing guidance and support to help them develop their skills Maintaining a positive and professional working environment and ensuring that the kitchen operates smoothly and efficiently Strong leadership and communication skills

The Indian Hotels Company Limited is looking for Junior Sous Chef to join our dynamic team and embark on a rewarding career journey You will assist in managing the kitchen staff, ordering supplies, and ensuring that the kitchen is clean and organized Assist the Head Chef in planning and executing menu items and specialsSupervise and train kitchen staff, including prep cooks, line cooks, and dishwashersEnsure that all food is prepared to the highest standards of quality and presentationMonitor inventory levels and order supplies as neededEnsure that the kitchen is clean and organized, and that all equipment is properly maintained

The Indian Hotels Company Limited is looking for Duty Manager to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the business Responding to all inquiries, complaints, and feedback, and resolving any issues in a timely and professional manner Managing staff schedules and assignments to ensure adequate coverage and efficient use of resources Ensuring that all operational procedures are followed and that health and safety standards are maintained Monitoring inventory levels and ordering supplies as needed Maintaining accurate financial records and preparing reports on operations, sales, and expenses Assisting in the planning and execution of special events and promotionsActing as a mentor and coach for junior staff members and providing guidance and support as neededAssisting with the development and implementation of operational policies and procedures Excellent organizational and time management skillsStrong problem-solving and decision-making abilities

Lupin Pharmaceuticals Pvt Ltd is looking for Manager-Operational Excellence to join our dynamic team and embark on a rewarding career journey Team Leadership: Manage and lead a team of employees, providing direction, guidance, and support to achieve departmental or organizational goals Planning and Strategy: Develop strategic plans, set goals, and create action plans to accomplish business objectives Operations Management: Oversee day-to-day operations, ensuring efficient workflow, resource allocation, and adherence to policies and procedures Budgeting and Financial Management: Manage budgets, allocate resources, monitor expenses, and contribute to financial planning Performance Management: Set performance expectations, conduct performance evaluations, and provide coaching and feedback to team members Project Management: Plan, execute, and monitor projects, ensuring timely completion, quality, and alignment with objectives

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To ensure smooth running of front office operations with the objective of delivering seamless customer service to maximize guest satisfaction within the limits of corporate guidelines and standards.. Essential Job Tasks Areas of Responsibility Financials *Works on assigned goals and prioritizes, organizes, and accomplishes the task along with the team. *Assists the Front Office Manager/ Duty Manager in co-ordinating with various other departments in order to ensure personalized, prompt and flawless service to all guests. *Focuses on generating incremental revenue through Early Check-in and Late Check-outs. *Encourages the team to cross sell other hotel services like Spa, Restaurants, Travel Services. *Monitors the business of competition hotels in terms of new accounts and rates. *Ensuring charging Early check in and Late checkout (Revenue Levers) charges and maximizing revenues. *Escalate to the room s controller in case the assigned room is not ready or as per guest preference. Upgrade the room in case the guest is willing to pay the difference in amount after checking the rooms availability. Leverage upselling opportunities to the guest to maximize revenues. Process *Receive calls relating to front desk related work, rate queries, and reservations then responding accordingly. Forwarding any calls to relevant department. Receive wake-up call request from guests and record it in the wake call book and submit to the telephone operators. *Escalate to the room s controller in case the assigned room is not ready or as per guest preference. Upgrade the room in case the guest is willing to pay the difference in amount after checking the rooms availability. Leverage upselling opportunities to the guest to maximize revenues. *Ensure smooth check -out by keeping the bill ready with all the supporting documents. Inform the bell desk of any baggage assistance required by the guest. Seek feedback from the guest, escalate any complaints to the higher authority so that a proper and quick service recovery is done. *Ensuring charging Early check in and Late checkout (Revenue Levers) charges and maximizing revenues. *Maintain daily records and prepare various report - airport pick up report, arrival report, and guest in house report and as per request of the management. *Ensuring Guest Outstanding is within the high balance limits of hotels and GOP is secured for in-house guest. *Ensure proper shift closures with adherence to statutory and TPAM guildlines. *In addition to the above-mentioned duties and job functions, any other assignment given on an occasional basis or daily basis by the immediate superior or the management. Customer *Actively seeks information to understand and address guests needs. *Prepares reports of guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken in consultation with the Duty Manager. *Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. People *Staffing and Scheduling of the shift and allocation of duties in the absence of Duty Manager. *Assists in the learning and development of the team. *Establishes and maintains open and collaborative relationships with associates and ensures associates do the same within the team. Required Qualifications Degree in Hospitality Management. Work Experience At least 1 year of relevant experience at a managerial position or 3 years of relevant experience at a supervisory level. Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world s trade flow better, changing what s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that s fit for the future. We re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer s door. About DP World Global Service Centre DP World s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change whats possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Role Purpose: To execute the Export documentation requirements as per procedures laid down, to the satisfaction of the Company, Principals and Customers. Designation: Associate - NVOCC operations Base Location: Navi Mumbai Reporting to: Assistant Manager Key Role Responsibilities: To follow documentation procedures as per the principal guidelines for the execution of the Import and Export documentation cycle whilst safeguarding the interests of the company. To ensure team does the job assigned and completes the task in terms of SI updating, manifest closer in export or Import manifestation or import delivery order. To send the first print copy to customer on time upon receipt of SI submission notification from portal. To ensure data are entered in the system with 100% accuracy. To provide required support to customer on BL amendment process. To compare the Container Load Plan /SOB list received from Operations. To check for hazardous or special cargo formalities. To prepare Freight and Cargo manifest after tallying Shipped on board details and prepare mismatch report. To Issue Manifest correctors for changes in freight or request from shipper after due approvals. To update transhipment and switch Bills of Lading. To ensure replies to internal and external queries on the same day. Handling corrections in a timely manner: In case shipper/consignee/notify master not available follow the customer creation process. In case containers are not linked, liase with Operations to link the container. Generate Proforma invoice and send it to customer. Need to liase with destination for any corrections post manifest closure. To ensure all the detailed tasks are completed as per the deadlines, including any handovers from one staff to other. To Implement and monitor online tracking of file to ensure visibility of day-to-day operation to multiple users for timely action. To ensure compliance of internal check lists to meet all the requirements as per the SLAs. Education & Qualifications: Graduate or postgraduate Should have good communication skill in English and must have good proficiency in Email Writing & excel skills. Willingness to work in Shifts as per allocated roster, should be fine to work on weekends as per business requirement. Minimum 2 years of experience in Documentation processing with a reputed shipping/logistics organization. .

About the Role Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon s vendors and multiple internal teams to enable Amazon s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Business Growth Success will be measured by the performance of your task and deliverables on input metrics. Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. Identify new opportunities across a large number of brands, develop and execute project plans. Relationship Management Build and cultivate relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Bachelors degree Experience analyzing data and best practices to assess performance drivers 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication

Roles & Responsibilities : Gather financial data from internal and external sources (e. g. , accounting systems, ERP platforms, market databases). Ensure data accuracy, consistency, and completeness. Clean and preprocess raw data for analysis Interface between Automation team and operations with creation of BOT & Power BI dashboards Work closely with business operations and IT teams Co-ordinate for continuous improvement with Cross functional teams

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective Ensuring smooth HR operations within the hotel by managing recruitment, employee relations, payroll, and compliance activities. They contribute to building a positive workplace culture, ensure employee engagement, and support operational needs. Essential Job Tasks Conduct Engagement activities, recruitment activities and employee life cycle exercise Areas of Responsibility Implement laid down HR processes with strong business perspective and empathy towards employees. Conduct all employee engagement activities as per the guidelines provided by the organisation in coordination departments Reinforce the Tata Code of Conduct and value systems through communication channels. Recruitment of suitable staff as approved by the HR Manager Develop systems and procedures that achieve higher cost efficiency and employee satisfaction. Implement all the statutory requirements - PF, ESI, filing of returns, payroll etc, Monitor vacancies and recruit, interview and shortlist applicants. Administer compensation, benefits and manage HRMS. Responsible for process compliance pertaining of TPAM and audits pertaining to salary processing Collate and publish VConnect feedback, and maintain Notice boards. Conduct exit interviews to identify reasons for employee turnover. Maintain records and compile statistical reports concerning HR related data such as hires, transfers, performance appraisals, and absenteeism rates. Assist the HR Manager to plan, organize, direct, control and coordinate the employee relations activities of the unit. Provide current and prospective employees with information about policies, job duties, working conditions and employee benefits. Contract with vendors to provide employee benefits services, such as transportation, relocation service, accommodation services etc. Time Office operations and generating various reports Payroll Administration HRMS Administration Preparing an Action Plan for Vconnect H.R. Monthly Reports as per Corporate Standards. Preparing Annual and Monthly Training Calendar in co-ordination with HOD s Monitoring S.T.A.R.S at the unit. Conducting Town hall meeting. Administrating all Statutory Compliance on regular basis. Performance Management System for Staff and Executives Liaison with Staff Welfare Union and Management Managing Employee Relations, redressing staff personal problems Administration of all Contract Labour. Conducting various welfare activities Promotion of Community Development Activities. Rationalize manpower utilization and carryout appropriate right sizing activities. Supervision of Staff Cafeteria. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Graduation, Masters in Business adminstration or Post gradutate diploma in Human resources Management or any other relevant education. Work Experience 2-3 years of work experience Languages Needed in Position Should be fluent in English and preferably the Regional dialect. Key Interfaces- External Vendors and Labour Office Key Interfaces- Internal Internal Departments Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To manage the vendor invoicing, proper accounting in books, and keeping track of vendor payments. Essential Job Tasks To manage Creditors, proper accounting of invocies and related schedules part of monthly MIS Areas of Responsibility Booking of invoices for supplies and job orders Month End activities like making provisions, prepaid schedule, Entry for Circulating Inventory, Laundry & Cafeteria Cost allocation, clearing accounts closure etc. Inter unit follow-ups, reconciliation & payments etc. Inter Unit Debits for various transactions like expense sharing, payrolls etc. Processing Guest Refunds Preparation and circulation of Store and Job Order Tracker Keeping track for Uniform & Mobile reimbursements Additional Information *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Graduate, Post Graduate Work Experience 2-4 Years Languages Needed in Position English/Hindi Key Interfaces- External Supplliers, Job Order Contractors, Manpower Suppliers etc. Key Interfaces- Internal All the departments which are approving vendor invoices Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Role Summary In the above context, the ASM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents. Also liaising with Operations & Product tower, Process Excellence group, Claims, Finance, legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability Responsible to maintain COR at budgeted levels To maintain the Hygiene Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) - for the issuance , Banking operations etc. Operations (BOPs& COPs) - for the issuance , Banking operations etc. Finance Team - Taxations handling Human Resources - to share foresights into the business and build the talent pool accordingly Training Team - for train the employees External Stakeholders Agents Other company manager for lead and support Experience 5-6 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

Position Description Airtel has an extended workforce of employees spread across the country. The associates take care of a multitude of value added jobs including managing customer relationship at the stores, selling as the face of Airtel to customers and retailers, network installation, etc. This position takes care of extended workforce lifecycle processes and governance right from hire till retire. Here are a few responsibilities that you will be accountable for Drive standardization and simplification of associate-related processes and policies across the organization. Lead statutory audit readiness by identifying and closing compliance gaps in alignment with labour laws. Improve partner efficiency by enforcing governance on contracts in line with defined scopes of work. Streamline end-to-end associate lifecycle processes across all lines of business and partner ecosystems. Resolve associate grievances effectively to foster a positive and engaging associate experience. Collaborate with partners to address lifecycle-related queries including payroll, performance, and exits. Enable data-driven decision-making by building visibility through dashboards and performance scorecards. Support digital workforce integration through the effective implementation of Airtel ONE HRMS platform.

The Global Process Excellence Leader develops and implement strategic initiatives to optimize processes crucial to Commercial Operations teams for the formulation of effective proposals. Adopts collaborative approach with diverse departments to improve/create global tooling delivering technical Statements of Work cost evaluations and implementation plans. With support of other functions (Finance Solution Architects Product Engineering and Services) and working closely with Regional Comm Ops Leaders Process Excellence Leader targets to achieve best in class proposal creation process that will help Regional teams provide most optimum solution costing and execution plan with speed and at a minimum preparation cost The ideal candidate will have an extensive experience in Deal Desk operations and process improvement with a technical exposure in the Grid Software space and products. The candidate should be a keen learner with process improvement experience and an ability to conduct change to manage initiatives impacting a diverse team based in regions that are responsible for building proposals Master the proposal workflow use lean practices to conduct change and drive sustainable improvements. Implement effective return of experience process promoting engagement of all ITO and OTR team members allowing collection of actionable learnings to enable the dissemination of lessons learned and to adjust process and artefacts. Implement mechanism allowing structured engagement of Comm Ops and limiting rework Develop standard proposal delivery models between the regions and CoE governance and metrics including SLAand performance measures. Define one piece flow information process from resource assignment (DD1) till Transfer to Delivery teams (DD3) Establish and execute plan for the maximizing use of Best Cost Resources (BCR) for proposal development. Create services and support standard offerings and ensure these are implemented Maintain / Establish KPIs for the team. Ensure adoption and buy in for all new processes

Overview We are PepsiCo PepsiCo brands can be found in just about every country on the planet, and globally were transforming how we make, move and sell our products. Were in the midst of a digital transformation, defining what it means to be a CPG company in this digital age, by embracing emerging tech. Weve created centers of excellence, designed to inspire our people. These arent regular work environmentstheyre incubators for inventive thinking and problem-solving. Theyre where our teams come together to create brand new solutions from the ground up, to solve complex global challenges and disrupt the norm. Responsibilities Responsibilities Prepare, maintain & analyze Headcount costs of Global budgets, actual & forecast, coordinated with FP&A team Deliver Corporate Global Group G&A budgets; support manager who owns financial forecast processes Provide financial updates to budget owners each period, highlighting and investigating significant variances in plan/forecast Work with Functions to ensure process excellence across all Compensation & Benefits activities and propose best practice implementation Prepare and coordinate monthly deliverables within the team to ensure seamless and standard delivery Maintain strong working relationships with business partners across PepsiCo organization Prepare and coordinate monthly deliverables with wider CGF team including reviews Promote and adhere to GCC ways of working, culture and values Proactively initiate, develop, and maintain effective working relationships with colleagues in other GCC locations Qualifications Qualification MBA/CA/CMA with at least 5 to 7 years of FP&A experience Strong understanding of P&L and its drivers, financial models, and budget management Excellent Knowledge of Advanced Excel and Power Point Excellent business presentation, s trategic thinking and planning skills Good experience in working across cross-functional teams with multi-cultural background

The GSR/IG Operations team manages billing and settlement operations for Group Services & Recoveries, group cost allocation and recoveries, and other intercompany product transfers and recoveries. The GSR/IG team is undergoing a transformation, becoming an agile and evolving organization aligned with multi-dimensional business growth, including Renewables & Energy Solutions, the EV business, and changing business needs across Shell businesses. The Process excellence Advisor is responsible for delivering global integrated process design and architecture, optimizing system enablers in line with strategic objectives, business needs, external digital developments, and legal/fiscal requirements while working with multiple support teams. This role offers an excellent opportunity for a highly motivated individual who takes pride in enabling world-class global business process management and process design/architecture for high-performing operations, fit for the future. This includes leading strategic change discussions with senior leaders in line with process visions. Principal Accountabilities The Process excellence Advisor provides strategic direction and direct/indirect leadership to a team of diverse experts in delivering high-quality process design for intercompany billing and settlement processes. This includes a robust control framework and compliance assurance across the IT landscape, applying meaningful external insights and ESSA (eliminate, simplify, standardize, and automate) principles, and ensuring sustainable knowledge management. Key responsibilities include: Business process management covering process design, process improvement, process innovation, and performance. Providing strategic direction, design expertise, and delivering transformational change to the process, including providing process design expertise in formulating process strategic plans. Offering consultancy in formulating business processes and procedures where applicable. Overseeing the process IT/system landscape, owning relevant business applications, and coordinating on standards and technical developments. Delivering robust process risk mitigation via controls and compliance framework and embedding it in the process. Owning and maintaining quality process documentation that conforms to company/industry standards. Delivering process governance, advising Process Owners on maintaining design integrity and authorizing changes. Education and Experience Education:Masters degree in accounting, Finance, Business/Commercial. Experience:Minimum of 15 years of recent experience in Process Owner/Excellence, Business Process Management, Process Architecture. Certifications: Project Management, Continuous Improvement, or Business Process Transformation and Management certifications. SAP (ECC6 and S4) (FI/SD module). Personal Skills and Competencies Strong knowledge and a keen understanding of OTC and PGS processes. Strong understanding of Risk Management, including Sarbanes-Oxley compliance. Ability to operate effectively at both strategic and tactical levels. Ability to understand business objectives and connect them to process designs. Strong interpersonal and communication skills, with the ability to work constructively and collaboratively with a variety of people and groups. Strong people management skills to lead and drive direct or indirect teams.

Role: Manager Strategic Operations Experience: 06 to 10 Years Job Location: Chennai About OJ Commerce: OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States. As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top- performing e-commerce channel, catering to millions of customers annually. We are hiring a Strategic Operations Manager to lead high-impact initiatives that improve how our Customer Service function operates and scales. This role is focused on execution, with responsibility for managing critical programs from design through delivery. You will work closely with Operations, Technology, Business Process, and Analytics teams to drive efficiency, increase automation, and support new business initiatives. The ultimate goal is to transform our customer operations from a support function into a driver of business growth. This is a newly created position, suited for someone who thrives in a non-hierarchical environment and has a strong bias toward action. Roles and Responsibilities: Lead projects that improve productivity, reduce manual work, and streamline workflows across the Customer Service organization. Identify and address process bottlenecks using data, input from the business, and feedback from frontline teams. Own the full delivery cycle of initiatives that support business expansion, including automation efforts, tool implementations, and new service offerings. Define project scope, success metrics, timelines, and oversee delivery through to completion. Collaborate with Technology, Product, and Customer Service teams to align on deliverables and resolve execution challenges. Analyze operational data (including service requests, key performance indicators, and customer feedback) to uncover trends and opportunities. Track the performance of implemented changes and report on their impact to the business. Contribute to building a Customer Service operation that is automated, reliable, and capable of supporting long-term growth. Qualifications: Experience leading operational improvements and delivering measurable results in customer-facing or fast-paced environments. Demonstrated ability to independently manage complex initiatives from planning through execution. Strong process-oriented mindset with a focus on eliminating inefficiencies and enabling scalability. Technically fluent and comfortable working with systems, tools, and automation technologies; able to engage confidently with engineering and product teams. Comfortable analyzing data to guide decisions, identify patterns, and propose actionable solutions. Effective at working across functions and aligning teams including Product, Technology, and Operations. Approaches problem-solving with clarity and structure, avoiding unnecessary complexity. Highly adaptable and resourceful, with experience managing through ambiguity and shifting priorities. 6 - 10 years of experience in operations, consulting, or similar roles focused on execution and delivery. What we Offer : Competitive salary Medical Benefits/Accident Cover Flexi Office Working Hours Fast paced start up

Purpose of the Job Responsible for the management of the Process operations and Perform duties supporting various Sections of Process RMH, Crusher, Raw Mill, Coal mill, VSK & Rotary Kiln and Cement & Packing Mills. Key Responsibilities Plant Operations Enable Daily production planning in line with targets and execution plans. Analyse plant equipment status and plan for predictive maintenance schedules in coordination with maintenance teams to improve equipment reliability and performance. Review process parameters and correct deviations through analysis and solutioning, for example, installation of buffer plate in order to manage pressure parameters. Supervise corrective and preventive solutions such as regular changing of refractory and brick line to avoid frequent failure. Guide on corrective action in case deviation from process parameters and supervise execution of corrective actions, for example, why-why analysis in case of unplanned downtime. Carry out review and analysis of daily process log sheet and other key production parameters and other process indicators such as brick condition, raw mill fan, baghouse fan rpm, grinding media condition etc. Proactively drive process/system improvement initiatives such as modification and changes in processes to improve production and cost metrics, for example, introduction of latest technology to optimize cost metrics. Carry out regular interactions with internal stakeholders such as maintenance teams, quality, RMH, civil, safety etc.; Interact occasionally with external stakeholders such as vendors, contractors, OEM etc Process Excellence Identify process/system improvement initiatives to optimize overall operational costs & processes. Carry out overall cost, inventory & manpower optimization. Develops and drive process excellence initiatives such as six sigma interventions, total productivity maintenance etc. to enable superior cost efficiencies and quality levels across the organization. Optimization of plant performance with respect to output rate and production. Adherence to norms regarding power utilisation, quality, production & emission norms. Smooth execution of internal & external projects, material & manpower management, plant supervision & resolution of safety related issues & conflicts. Maximization of uptime of major plant equipment (i.e. kiln, mill etc). Employee Engagement & Safety Ensure nil lost time accidents through robust implementation of safety guidelines. Drive a culture promoting focus on environment, health and safety across the organization. Strengthen employee engagement levels in operations team building a positive working climate for all team members. Education B.E / B. Tech from Tier 1 / Tier 2 College with 18+ years of experience. Experience Typical role requires an experience of ~ 18 - 22 years in handling process section at a Cement or related plant. Role requires understanding of cement making value chain, knowledge of plant operation, optimization, knowledge of shutdown activities & project commissioning works in addition to technical knowledge of process. Knowledge of Process Excellence Tools such as Six Sigma, TPM etc. Personality & Culture Fit Collaborative Empathetic Extroversion Curious Integrity Creative Attention to Detail Sound Judgement Competencies: Behavioral Competencies People Management Influencing Skills Strategic Thinking Change Management Problem Solving Stakeholder Management Decision Making Process Orientation Technical Competencies Product Knowledge Production Management Techniques Project Management Quality Management Systems Six Sigma, TPM etc Safety and Sustainability Protocols

The role requires strong problem-solving, time management, and priority setting skills. You will need to develop strong relationships and alignment with internal partners while ensuring that daily production requirements are met with sufficient documentation. You will drive the establishment and refinement of Client Services process methodology and best practices. Generating operational metrics to communicate team performance and facilitating training delivery are also key responsibilities. Additionally, you will conduct the interview process for new hires, build and maintain strong peer relationships within the team and organization, and train team members on operational procedures and policies. Implementing quality control measures and performing other assigned duties as needed are also part of the role. Qualifications for this position include a total of 8 to 12 years of experience, with at least 4 years in a team-leading or supervisory role. A strong knowledge of US Taxation (Federal, State, Locals) for both employees and employers is required, along with 3+ years of process/operational excellence experience. Preferred qualifications and skills include working knowledge of UltiPro, proficiency in Microsoft Office (Excel, Word, PowerPoint), excellent written and verbal communication skills, conflict resolution abilities, management experience, strong customer service skills, the capacity to handle multiple tasks under tight deadlines, and a high level of motivation and team orientation.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. In this role, you will ensure all Service Level Agreements are adhered to and provide the client with high-quality service to drive continuous improvements. You will promote teamwork, provide employees with coaching and feedback for a small/medium size team. Additionally, you will network with other functions, interact with Client Leadership, and manage the relationship on a local (country) level and often on a regional level. You will play a key role in leading the Cash Application Department, ensuring smooth execution of end-to-end cash operations, and alignment with overall O2C objectives. You will also act as the primary escalation point for operational issues, troubleshoot complex cases, and collaborate with clients and internal stakeholders. Drive process excellence and innovation by applying Lean Six Sigma methodologies to improve collections, cash application, and reconciliation activities. We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours, or alternative work schedules, you will get an environment to maintain a healthy work-life balance. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating a tangible impact for enterprises and society. With a responsible and diverse group of 340,000 team members in more than 50 countries, Capgemini leverages its over 55-year heritage to unlock the value of technology for its clients. Delivering end-to-end services and solutions, Capgemini's strengths range from strategy and design to engineering, fueled by market-leading capabilities in AI, generative AI, cloud, and data, combined with deep industry expertise and a strong partner ecosystem.,

As the Director of Accounts Receivable at Zepto, located in Zepto HQ on Sarjapur Road in Bangalore, you will play a crucial role in leading revenue operations and reconciliation processes. In this position, you will be responsible for ensuring accuracy, efficiency, and scalability in both B2B and marketplace revenue within our fast-paced quick commerce environment. Your key responsibilities will include leading end-to-end B2B and Marketplace revenue recognition processes, overseeing advertisement monetization revenue streams, designing robust revenue assurance frameworks, driving marketplace reconciliations, and leading GMV to Cash reconciliation processes. Additionally, you will collaborate cross-functionally with Tech Product teams, Tax teams, and GL teams, and work closely with business teams to implement appropriate accounting treatments. To excel in this role, you must be a Qualified Chartered Accountant (CA) with additional certifications in revenue management or financial systems. You should possess 7-10 years of progressive experience in finance and accounting, with at least 5 years in leadership roles managing AR/revenue functions. Experience in E-commerce, marketplace, or startup environments is preferred. Advanced knowledge of revenue recognition standards (Ind AS 115/IFRS 15), proficiency in ERP systems (SAP), strong Excel and data analysis capabilities, and experience with marketplace platforms are essential technical skills. Your success in this position will be driven by your analytical excellence, attention to detail, leadership, and communication skills. You will lead a high-performing AR team, develop and implement AR policies and procedures, drive process improvements and automation initiatives, and provide strategic insights on revenue trends to senior management. Joining Zepto offers you the opportunity to shape financial operations at one of India's fastest-growing quick commerce companies, work with cutting-edge technology and innovative business models, competitive compensation and benefits, and a dynamic, entrepreneurial work environment. This role is ideal for someone who thrives in a fast-paced startup environment, is comfortable with ambiguity, and can build processes from scratch while maintaining the highest standards of accuracy and compliance. If you are interested in this exciting opportunity, reach out to careers@zeptonow.com and be a part of Zepto's blitzscaling journey.,