Delivery Operations Associate Manager-Voice Accenture in India

7.0 - 14.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Delivery Operations Associate Manager at Accenture, your role involves providing end-to-end process and policy expertise for future state Global and Local design of all Global Recruitment processes. This includes tasks such as data analysis, pipeline management, talent forecasting, requisition management, sourcing, screening, onboarding, and retention of candidates. You will also be responsible for providing leading practices, industry benchmarks, and process design considerations, as well as assisting in technology configuration and identifying automation opportunities. Your responsibilities will include creating and maintaining job aids, global and local work instructions, and trainin...

Posted 3 weeks ago

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Delivery Operations Associate Manager-Voice Accenture in India

7.0 - 14.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Delivery Operations Associate Manager at Accenture, your role involves providing end-to-end process and policy expertise for the future state Global and Local design of all Global Recruitment processes. Your responsibilities include: - Offering leading practices, industry benchmarks, and process design considerations for efficient design principles - Providing input for technology configuration and identifying automation opportunities - Participating in the development and testing of end-to-end process scenarios for the recruitment module - Creating and maintaining Job Aids, Global and Local Work Instructions, and assisting in training Service delivery teams - Managing process escalatio...

Posted 3 months ago

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Assistant Manager - AI Services Meesho

1.0 - 3.0 years

3 - 6 Lacs

Bengaluru

Work from Office

About the Role: As a Senior Associate Quality, Training, Process Excellence, and Escalations , you will support efforts to enhance customer and seller support operations through high-quality service delivery, efficient processes, and innovative tools. You will contribute to initiatives focused on training, quality assurance, process improvement, and the thoughtful adoption of GenAI technologies. This role is ideal for someone with hands-on experience in support operations, a keen interest in technology-driven solutions, and a drive to improve service performance through collaboration and continuous learning. What will you do Support GenAI Adoption & Operational Improvements: Assist in integr...

Posted 6 months ago

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