56 Process Enhancement Jobs - Page 3

You Lead the Way. We ve Got Your Back. At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. The Global Servicing Network is part of the Global Services Group and is the single largest unit of American Express addressing the servicing needs for Global American Express customers and partners by providing 24 by 7 Relationship Care . The Oversight and Analytics team provides support to the complaint resolution teams within GCRS supporting a wide variety of processes and sensitive activities such as the review of Card Member complaints to ensure accuracy and completeness, managing highly complex escalations on behalf of senior executives, researching and addressing consumer inquiries submitted through a variety of regulatory agencies and servicing Card Members through our digital social media channels Key Responsibilities : This Analyst will work with, the Manager-Operations of the Oversight and Analytics Team to support the larger organization of GCRS in the Audit Readiness and Internal Control Testing through the following: Support the Audit Readiness activities for multiple International Markets Support the Internal Control testing for multiple Markets. Support process enhancement projects globally Support internal and external audit requests. Support the on-boarding of any processes within any Market. Identify and mitigate risks within various processes. Deep dive complaint processes to identify handling gaps Perform mock audit exams for key processes. Support the creation of process documentation, i. e. , procedures, job aids and process maps. Report performance metrics around the health of the processes Manage internal project initiatives across all GCRS complaint resolutions teams. Present trends and themes to senior leaders of the organization Uses strong analytical skills to identify efficiencies and drive process improvements across all complaint resolution teams Foster an ALL in CULTURE environment of a Customer First mentality to improve the customer and Colleague experience Minimum Qualifications Bachelor s Degree or equivalent business experience Understanding of Bank/Credit Card Regulations Working experience of internal systems: GSP, CSP, GO2, Monocle, ECCO, MicroStrategy, Archer, etc. Ability to interact cross-functionally and drive results. Knowledge of American Express products, services, and operational processes Strong organizational skills and proven ability to prioritize and manage multiple tasks. Ability to present information to senior leaders of the organization. Ability to identify the root cause of a systematic or process breakdown. Strong knowledge of the Complaint process Ability to ensure accuracy in all deliverables and independently oversee daily operations with adherence to business requirements and process controls. Flexibility in response to changing circumstances. Resolves and/or escalates issues in a ti mely manner. Competency in Microsoft Office: Excel, PowerPoint, and SharePoint Passion for your work and a sense of humor This role is required to be on-site 3 days/week . Preferred Qualifications Past work experience in Customer Service, Operational Excellence, Compliance or Audit functions Should not be on any level of counseling Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Sr Operation in Projects EPC/Manufacturing of pumps or valves, project management,inspection and logistics management tasks on day to day basis Strategic Planning & Execution Ensuring compliance Budgeting & Financial oversight Male Candidate Nashik

Planning production activity on daily &weekly bases as per PPC.Ensuring various process r carried out as per standards.Rejection analysis.Layout change for improvement in production.Follow up material shortage & participation in Kaizen, Pokayoke.5S Required Candidate profile Ensuring the availability of relevant documents at work place like work instruction & process sheets.Layout change for improvement in production.OEE Calculation.Manpower handling SOP & employing TPM

Key Responsibilities: Quality Standards Maintenance: Ensure that all products meet or exceed established quality standards, with a target to maintain below 0.5% rejection rate for gears, VMC, and Gravity Die Casting (GDC). Customer Complaint Management: Address and resolve customer complaints effectively, ensuring zero customer complaints. Quality System Implementation: Implement, maintain, and improve quality management systems (QMS) in accordance with industry standards and company policies. Audits and Reviews: Conduct internal audits, management review meetings (MRM), and facilitate customer audits. Team Management: Lead and develop the quality team, including 1 Assistant Manager, 5 Engineers, and 15 Inspectors, to achieve quality objectives. Revenue Generation: Contribute to revenue generation by controlling rework and scrap, with a target to generate revenue of 10 to 18 Lakhs per month through these efforts. Rejection Rate Reduction: Work towards reducing aggregate rejection rates from 0.5% to 0.25%. Resource Management: Utilize the well-equipped lab and available resources effectively to maintain and improve quality standards. Reporting Structure: Report to GM - QA and Senior GM. Oversee the work of Quality Engineers and Quality Inspectors. Key Skills: Quality standards and system implementation Customer complaint management Internal and external audits Team leadership and development Process compliance and continuous improvement Revenue generation through quality control Analytical and problem-solving abilities Effective communication and reporting Key Result Areas (KRA): Team Management: Lead and mentor the quality team to achieve set quality objectives and performance targets. Implementation of Quality Plan: Develop and execute a comprehensive quality plan in line with company goals and industry standards. Process Compliance: Ensure all processes comply with the quality manual and industry standards. Asset Management: Maintain and manage quality lab and equipment as per quality standards. Monitoring and Control: Monitor, control, and report quality metrics and performance as per the quality manual. Key Performance Indicators (KPI): Rejection Rate Reduction: Control and reduce the rejection percentage from 0.5% to 0.25%. Customer Complaint Management: Achieve and maintain zero customer complaints. QMS Updates: Ensure the Quality Management System is continuously updated and adhered to. Lab Maintenance: Maintain the quality lab according to established standards. Revenue Generation: Generate targeted revenue of 10 to 18 Lakhs per month through rework and scrap control.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Service (AWS) is a comprehensive, evolving, and growing business unit within Amazon. com which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. If you are interested in a career working in a high growth, fast paced and Customer focused work environment then AWS may be the right fit for you. The AWS Global Data Center Supply Solutions Team is looking for an experienced professional based in India (Mumbai). In this role, you will be a key member of the Strategic Portfolio Management (SPM) team responsible for mitigating financial and contractual risks for our expanding portfolio in Asia Pacific, Japan and China region. Managers work closely with lessors/vendors and internal partner teams to ensure accurate and timely payment of our rent obligations while ensuring contractual compliance. The ideal candidate is detail oriented and a strong communicator that can work independently in an extremely fast-paced environment with a high demand with a high degree of ambiguity. Key job responsibilities Review, audit and process contractual payments in line with internal Spend & Transaction Policies and contractual terms to ensure landlord/vendor adherence Maintain positive relationships with internal stakeholders and deliver results requiring collaboration and coordination with multiple teams Onboarding and tracking of payment setup for all new landlords/vendors Interpret complex commercial contract language related to contractual obligations, SLAs, rent, tax, insurance and maintenance clauses Review of contract related documentation and abstraction of critical information Drive process enhancement projects About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Bachelor s degree in accounting, business, commerce, finance, real estate or relevant experience Minimum 8+ years demonstrated experience in commercial real estate or lease administration in an industrial, commercial, and/or data center real estate environment Experience with large, global real estate portfolios Experience and competence utilizing commercial real estate software platforms Experience managing internal stakeholder relationships and working successfully across organizations and different cultures to deliver results requiring collaboration and coordination with multiple teams

We are seeking a dynamic and results-driven Account Manager team for our compliance business programs, specifically focused on our cross-border trade compliance program and related 3P compliance initiatives. This role is pivotal in driving the growth and success of our seller base, with a particular emphasis on recruiting, onboarding, launching, and ensuring units delivery/commitment from our cross-border program. The position requires close collaboration with brokers, partners, and product teams to create a seamless ecosystem for cross-border trade. This role offers an exciting opportunity to shape the future of our cross-border programs and drive significant business growth. The ideal candidate will be a strategic thinker with a hands-on approach, capable of navigating complex international business landscapes while delivering exceptional results. Key job responsibilities 1. Program Support and Growth: - Execute strategies to recruit new sellers into cross-border programs - Research high-potential markets and seller segments - Support seller onboarding and launch processes - Contribute to improving onboarding materials 2. Units Delivery and Commitment: - Track and report KPIs for units delivery - Implement strategies to increase seller productivity - Support sellers in overcoming operational barriers - Monitor cross-border performance metrics 3. Stakeholder Collaboration: - Work with cross-functional teams (product, logistics, compliance) - Participate in program meetings and provide updates - Maintain relationships with sellers and internal partners - Document and share seller feedback 4. Data Analysis and Reporting: - Generate program performance reports - Identify and communicate performance trends - Flag opportunities for program optimization 5. Process Enhancement: - Follow established processes for recruitment and onboarding - Suggest and document improvements based on experience - Support process improvement initiatives - 2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers