551 Process Efficiency Jobs - Page 5

Operations Management: Manage a team of 45-60 Risk and Compliance Specialists and be responsible for all the operational goals of the LOB Process improvement: Identify operational and structural weaknesses and help improve existing or develop new processes and driving high compliance Program/project management: Be a multi-tasker, supporting projects across the LOB and you ll be the go to person for many key initiatives within the COE Problem Solving: Have a knack for solving problems and dealing with with issues in a structured and calm way Stakeholder management: Engage strategically with stakeholders, be it city function leads or vendors to influence business goals and priorities, central ...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Convert PR to PO. Monitor PR Ageing, Supplier OA receipt, Alignment of delivery Dates in SAP Experience in procurement of commodities of castings, forgings, fabrication, machining Procure the materials and services with required quality, on-time delivery at competitive cost . Monitor Supplier OTIF performance month on month & publish it monthly with improvement actions Ensure receipts from Supplier are in Set at SPI factory as per Production Plan & Project needs To succeed in this role, you will need: Education Diploma or BE Mechanical / Electrical / Production from reputed college or university 12+ years experience in industrial supply chain or sourcing or Procurement or Purchase Able to pe...

The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems, Adhering to product and process requirements with nil errors, Escalating customer issues to the right internal stakeholders, Ensuring process efficiency and effectiveness, Complying to service and sales...

RC - High Value Credit Manager - Mortgages Credit INTERNAL USAGE No of Vacancies Reports to ACM/RCM Is a Team leader N Team Size 5-7 Grade M/SM Business Underwriting Department Retail Credit Sub - Department CPC Location Pan India CPC locations About Retail Credit The Retail Credit department in the Bank is a Credit Underwriting department for all retail products of the Bank It is also responsible for ensuring the maintece of a good portfolio quality and for ensuring smooth credit appraisal processes About the Role CPC High Value Credit underwriting managers manages core underwriting for credit card plus they will be managing team of underwriting and operation officers who manages different ...

Facilitate seamless transfer of new product technologies between Sulzer India and global design centers in Germany, USA, and Switzerland. Ensure alignment of local manufacturing capabilities with global design standards. Lead the performance analysis and evaluation of newly developed pump series. Define and oversee activities from pattern creation to final pump performance validation. Collaborate with global design teams to approve pump models based on performance results. To succeed in this role, you will need: Work experience: 15+ years of experience, in Centrifugal pump hydraulics and design of pump field including API standard. Expertise (e.g. professional, technical): Must have hands on...

4-7 years in central operations, service delivery, or process management (preferably consumer-tech/services). Experience leading a team of 2 3+ members . Strong problem-solving, process improvement, and stakeholder management skills. High ownership, structured thinking, and ability to thrive in fast-paced environments. Bonus: Exposure to customer-facing ops or quality control . Responsibilities Own and improve all workflows for puja & chadawa live ops ; drive process efficiency and error-free execution. Ensure quality control for rituals, props, and digital properties going live. Lead a team of 2 3 members , setting clear goals and building capabilities. Manage calendar communication and act...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Key Responsibilities Provide support as a system administrator for treasury and finance-related systems, including process monitoring and static data updates. Provide Level 1 (L1), Level 2 (L2), and Level 3 (L3) support for Treasury Management System (e.g. FIS Quantum/integrity & Trax) and other system users, ensuring timely and effective resol...

EXL Services. com ( I ) Pvt. Ltd. is looking for Lead Assistant Manager to join our dynamic team and embark on a rewarding career journey. Assist senior management in operational and administrative leadership across departments. Supervise process efficiency, monitor performance metrics, and drive key business initiatives. Coordinate with internal teams for reporting, compliance, and project execution. Support the implementation of management strategies, ensuring adherence to company policies and continuous improvement standards. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job ...

Education Mandatory: Graduates from any stream Desirable: Minimum 5-8 year of work experience in a Domestic Premium segment Voice/Chat Program from premium contact centers. Minimum 5 year of work experience in a Domestic Premium segment Voice/Chat Program, with minimum of 2 years as an Assistant Manager Prior experience in managing excellent customer centricity is desired Experience Minimum of 2 years as an Assistant Manager Needs to be high on responsibility and ownership Should have managed multiple processes and ensured delivery within timelines Demonstrated ability to understand staffing, process efficiencies, and goal achievement while managing contact center cost Extensive experience w...

Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Cloud & security domain with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business units overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work with internal stakeholders to ensure timely fau...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

You will be responsible for leading an Applications Development team to establish and implement new or revised application systems and programs. Your main objective will be to provide full leadership and direction to your team in applications systems analysis and programming activities. - Manage an Applications Development team to achieve established goals and conduct personnel duties for the team - Recommend new work procedures to enhance process efficiencies - Resolve issues by identifying and selecting solutions based on technical experience and precedents - Develop and apply comprehensive knowledge of how your area integrates within apps development and other technical areas - Ensure qua...

Job Purpose: Lead, strategize and control sustainable cost-effective procurement and availability of pulp, packaging material, inbound bulk logistics operations, port operations services to minimize risk, optimize inventory, while ensuring compliance at all times. Also lead functional digital transformation journey to give a competitive edge to PF business. Job scope includes managing complete pulp supply chain for all the 7 VSF plants in India Overseas. Job Context Major Challenges: VSF business having 7 units (India, China SEA). Produciton capacity of 1.3 mil tons per year. Total procurement logistics value is ~Rs 9000 Crs. In this overall context the Central Procurement Cell and Pulp, Pac...

Job Description : Randomly audit required number of calls on daily basis. Providing timely and accurate feedback to agents for improvement areas . Take corrective actions by doing data analysis to improve process efficiency. Work upon the action plans to improve Quality scores. Candidate Profile : 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center. Excellent Communication Skills Multilingual are added advantage. Immediate Joiners Preferable.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate ...

Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business unit s overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communic...

Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Cloud & security domain with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business units overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work with internal stakeholders to ensure timely fau...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

As a Global HR Operations Analyst at Circana, you will be responsible for assisting with transaction management within our HRIS. This includes tasks such as new hire onboarding, job and salary changes, internal transfers, reorganizations, terminations, and personal information changes. Your role will also involve reviewing, auditing, and ensuring the integrity and compliance of the transactional data in our HRIS system. Key Responsibilities: - Initiating Onboarding Events and collecting documents for external new hires - Submitting IT onboarding and offboarding tickets - Sending departure communications to employees and their managers - Reviewing and storing background check results - Mainta...

As a Support Manager, you will play a crucial role in leading a team to meet departmental objectives and service level agreements consistently. Your responsibilities will include: - Setting challenging yet achievable departmental objectives aligned with the larger organizational goals. - Clearly communicating performance expectations to the team, monitoring results, and intervening when necessary. - Monitoring Support metrics to ensure process quality control. - Acting as a Single Point of Contact (SPOC) for all L1 Support activities, including customer issues/escalations. - Ensuring team adherence to defined Standard Operating Procedures (SOPs). - Identifying and driving initiatives to enha...

Role Overview: You will be responsible for undertaking projects to improve process efficiency and automation. You will review and process invoices, ensuring accuracy and compliance with company policies. Additionally, you will review and process expense reports, ensuring compliance with company policies and employment handbook. You will be involved in reconciliation of vendor statements to the accounting system and resolving discrepancies. Ensuring compliance with financial regulations and internal controls will also be a part of your responsibilities. Supporting internal and external audits by providing necessary documentation and explanations will be required. Any other tasks assigned by t...