179 Process Efficiency Jobs - Page 3

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: >10 YEARS.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Health and Welfare (HW). Experience: 5-8 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Order Management(Comms). Experience: >10 YEARS.

We are seeking an experienced team manager to develop and manage our annotation and data analysis operations team. This team plays a critical role in improving Alexa s natural language understanding (NLU) leading to improved CX quality metrics and positive business impact. The team manager must have a passion for data, efficiency, and accuracy. Manage day to day operations with a team of Data Associates, Sr.Associates and Data Specialists Manage work prioritization and delivery based on business needs Ensure high quality delivery under deadlines Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones. Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas Own team s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis A Bachelor s Degree with relevant experience of 6+ years with 2+ years of stakeholder management Excellent English (written & oral), strong organizational skills and detail oriented Strong analytical, problem-solving, and critical-thinking skills Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary Demonstrated leadership with a bias towards action and ownership Six Sigma/Green Belt Certification Exposure to working with technology teams and solving operational issues

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Digital Marketing. Experience: 5-8 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Financial Planning & Analysis . Experience: 8-10 Years .

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 10 YEARS.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: >10 YEARS.

: Job Title: Payments Processing Operator, NCT LocationJaipur, India Role Description Margin and Treasury Operation (MTO) is an umbrella group covering the processing of Collateral Margin, Money Markets, and Nostro Management. It is a first Line of Defense function that responsible for minimizing Deutsche Banks counterparty credit risk on its collateralized derivatives portfolio The Money Market operations is responsible for confirmation matching, settlement of trades, follow up with the Traders / Desk, etc. The various tasks in this process include confirmation matching, chasing of confirmation with counterparty, monitoring of settlement system (WSS) queues and end of day monitoring. The MM ops team in India supports the APAC, European and the Americas region What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities The person will be providing oversight and governance for Money Market process that typically have a high level of client servicing, monetary exposure, regulatory risk and reputational /financial loss due to transaction nature, which can impact client relationships. Re-engineering the current process to meet the changing needs of the business. Leading/contributing to various rejects which are kicked off in the department to increase efficiency in the process. Responsible to carry out daily tasks effectively, efficiently and accurately protecting the Bank to any financial and Regulatory risks Responsible for Timely delivery of daily/Weekly /Monthly audit requests processing / customer query resolutions within provided Benchmark with the expected fashion. Complete and Confirm all the activity and escalation of outstanding trade queries as per processing queues Maintain the Quality and completeness as required by the business. Expected to monitor KPIs and KRIs of the process. Lead and contribute to Global initiatives that could be strategic and tactical. Should have detailed understating of Settlement & confirmation process. Strong operations management and project management skills are required. Ability to work autonomously and deliver results in a high-pressured environment. Ability to understand the process risk and ensure timely reporting and escalation of critical risks & non-compliance with policies, standards, and limits. Ability to challenge the status quo and drive the automation /process efficiency. Strong attention to detail and accuracy with an ability to notice minor discrepancies / issues. Strong verbal and written communication skills and effective interpersonal skills. Your skills and experience Strong organizational skills; ability to identify and prioritize multiple tasks based on criticality, impact and franchise importance. Exceptional communication skills verbal, written and presentation. Independent problem solver who demonstrates accountability as well as execution capability. Background in Collateral, Margin, Rates, Credit, FX, Securities, Treasury or Liquidity Management. Ability to independently coordinate and manage work requirements across multiple business areas and functions. Ability to work in a fast-paced, highly regulated environment. Ability to connect with people as well as desire to learn process flows. Dedication to servicing a demanding internal and external client base. Microsoft Excel skills to a good standard. How well support you

Envision and formulate MA-INs channel strategy road map. Lead & enable execution of channel strategy across trade levels of Primary, Secondary & Tertiary comprising Distributors, Retail & Workshops in the Independent Aftermarket space. Formulate Channel development policies and drive customer engagement through efficient use of channel budgets, to ensure achievement of turnover targets as per business development plan and market potential. Manage a team of channel marketing managers to develop and execute customer promotions, campaigns, loyalty & binding programs, meets and events to improve channel level business and market share. Enable an efficient analytics platform to provide insights to management for strategic direction and inputs to field teams to drive meaningful on-ground execution. (Example: White spot mapping for new customer appointment, Cross sell/Upsell opportunities with existing customers. . . etc) Define & ensure execution of processes across customer life cycle like channel prospecting, onboarding, business engagement, business development etc across all trade levels. Drive digital enablers across the channel value chain for process efficiency. Monitor market developments, trends, competition developments, customer requirements etc as required for strategy & business policy development. Enable competency improvement programs such as trainings, ways of selling programs, soft skills for internal and external market development teams to ensure competent on ground resources.

Ensure availability and reliability of plant and machinery by coordinating with service departments to meet production targets. Monitor key operating parameters and consumption norms to maintain process efficiency and stability. Engage regularly with team members to identify energy-saving opportunities and implement feasible suggestions. Collaborate with shift teams to generate innovative ideas for cost reduction and process optimization. Optimize product ratios by maintaining a high Liquid Chlorine to Chlorine Gas ratio and maximizing Hydrogen utilization for Flakes. Eliminate process losses and drive continuous improvement through Total Productive Maintenance and ISO 9001/14001 implementation. Enforce safety protocols, conduct ongoing training, and act as Incident Controller during on-site emergencies. Develop and monitor team performance through structured reviews and by fostering skill growth aligned with quality and environmental standards.

Minimum qualifications: Bachelor's degree in Computer Science, Mathematics, Statistics, Engineering, related discipline or equivalent practical experience. 7 years of experience in operations program management domain. Experience with SQL and analyzing data sets to drive decision making. Preferred qualifications: Experience with operations in trust and safety. Experience using data analysis to drive decision making. Experience in Process Improvement/Lean six sigma. Ability to manage ambiguity and adapt, lead in fluid environments. About the job Fast-paced, dynamic, and proactive, YouTube s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world. As a member of the Process optimization team at YouTube Trust and Safety Global Scaled Operations team, you will identify challenges and issues across the Trust and safety reviewer operations and create programs or processes to solve them. Your scope will include defining and driving operational improvement projects across different functions and regions. You will define and lead complex, multi-disciplinary projects from start to finish, working with stakeholders to plan requirements, develop action plans, and communicate with cross-functional partners across the organization. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun and we do it all together. Responsibilities Scope and drive cross-organizational projects, programs and improvement efforts to solve operational challenges impacting YouTube Trust and safety. Manage cross-functional relationships and workstreams across Trust and safety organization to execute projects. Define and execute operating processes and tools to manage reviewer operations. Identify challenges and issues across the organization, creating programs or processes to solve them. Drive progress on road-map and manage large dependencies and blockers. Set up cadence for work streams and communications flow to raise and address blockers, ensuring mitigation is in place when needed. Oversee team-wide and executive communications, including weekly executive leadership updates. Work with the vendor partners, scaled operations and cross-functional teams to develop and maintain a list of process efficiency and effectivenes. Serve as a point of contact for various work efforts.

: Job TitleOperations Expert, Associate LocationBangalore, India Role Description The Financial Crime Control Continuous Improvement Centre of Excellence (FCCI CoE) operates within the Financial Crime Risk and Compliance Monitoring & Assurance function under CB IB Operations and Controls. While maintaining segregation, FCCI collaborates closely with the front office and supports Accountable Client Owners (ACOs) in reviewing Account Activity Reviews (AARs) and assessing the Expected Nature and Purpose of Relationship (ENPR). FCCI drives continuous improvement initiatives to optimize operational frameworks, enhance process efficiency, and strengthen risk management controls. You will act as a dedicated Corporate Bank global coordinator between ACOs, business support teams, and other key stakeholders including technology, AFC, KYC Operations, MI, quality control, and assurance. You will drive the AAR/ENPR attestations process with a strong focus on data completeness, timely execution, and quality. Additionally, you will play a key role in implementing continuous improvements to strengthen operational controls and overall effectiveness. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Monitor the Corporate Bank AAR/ENPR pipeline and ensure that required tasks are released according to the agreed timeframe for all events, including NRD, EDR, and Annual AAR. Manage the allocation of AAR/ENPR tasks to the relevant ACO/support team and ensure reallocation where necessary. Prepare and publish regular and ad hoc Management Information (MI) reports, reconciling and enriching data by leveraging various centralized data sources to ensure accuracy and completeness. Act as the central point of contact for AAR-related queries and issues, serving as an escalation point for ACOs, business support, and outreach teams. Facilitate the resolution of overdue Account Activity Reviews (AARs) through proactive follow-ups and coordination with ACOs and the Quality Control team. Review QC and QA failures, conduct root cause analysis, and support ACOs with the remediation and resubmission of attestations. Manage and respond to mailbox queries from business and support teams, ensuring timely resolution or escalation. Maintain an issues log and actively follow up or escalate key dependencies where required for quick resolution of issues. Identify and implement process enhancements to improve efficiency, accuracy, and effectiveness in transaction monitoring and risk management. Draft and maintain process documents, Key Operating Documents (KODs), and PowerPoint presentations to support governance, training, and operational improvements. Establish and maintain strong collaborative partnerships with key stakeholders to enhance coordination, streamline workflows, and drive process improvements in financial crime risk management. Your skills and experience 8+ years of experience in Account Activity Reviews or KYC operations Ability to collect, interpret, and reconcile large and complex data sets from multiple sources to derive meaningful insights and drive decision-making. Advanced Excel skills (macros, power query, pivot tables, and complex formulas) for MI reporting. Experience with Power BI, Tableau, Python or SQL is advantageous. Strong risk management capabilities, with expertise in KYC controls related to the client lifecycle. Understanding of Investment and Corporate Banking products and middle office operations. Ability to work independently, solve business problems, and demonstrate a proactive, inquisitive, and problem-solving mindset in a fast-paced environment. Team leadership experience or the ability to mentor and train junior team members. Excellent collaboration and stakeholder management skills, with the ability to build and maintain relationships across business, compliance, technology, and operational teams. Strong communication skills in English, with proficiency in MS Outlook and PowerPoint. How well support you

: Job TitleOperations Expert, AVP LocationBangalore, India Role Description The Financial Crime Control Continuous Improvement Centre of Excellence (FCCI CoE) operates within the Financial Crime Risk and Compliance Monitoring & Assurance function under CB IB Operations and Controls. While maintaining segregation, FCCI collaborates closely with the front office and supports Accountable Client Owners (ACOs) in reviewing Account Activity Reviews (AARs) and assessing the Expected Nature and Purpose of Relationship (ENPR). FCCI drives continuous improvement initiatives to optimize operational frameworks, enhance process efficiency, and strengthen risk management controls. You will act as a dedicated Corporate Bank global coordinator between ACOs, business support teams, and other key stakeholders including technology, AFC, KYC Operations, MI, quality control, and assurance. You will drive the AAR/ENPR attestations process with a strong focus on data completeness, timely execution, and quality. Additionally, you will play a key role in implementing continuous improvements to strengthen operational controls and overall effectiveness. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Monitor the Corporate Bank AAR/ENPR pipeline and ensure that required tasks are released according to the agreed timeframe for all events, including NRD, EDR, and Annual AAR. Manage the allocation of AAR/ENPR tasks to the relevant ACO/support team and ensure reallocation where necessary. Prepare and publish regular and ad hoc Management Information (MI) reports, reconciling and enriching data by leveraging various centralized data sources to ensure accuracy and completeness. Act as the central point of contact for AAR-related queries and issues, serving as an escalation point for ACOs, business support, and outreach teams. Facilitate the resolution of overdue Account Activity Reviews (AARs) through proactive follow-ups and coordination with ACOs and the Quality Control team. Review QC and QA failures, conduct root cause analysis, and support ACOs with the remediation and resubmission of attestations. Manage and respond to mailbox queries from business and support teams, ensuring timely resolution or escalation. Maintain an issues log and actively follow up or escalate key dependencies where required for quick resolution of issues. Identify and implement process enhancements to improve efficiency, accuracy, and effectiveness in transaction monitoring and risk management. Draft and maintain process documents, Key Operating Documents (KODs), and PowerPoint presentations to support governance, training, and operational improvements. Establish and maintain strong collaborative partnerships with key stakeholders to enhance coordination, streamline workflows, and drive process improvements in financial crime risk management. Your skills and experience 10+ years of experience in Account Activity Reviews or KYC operations Ability to collect, interpret, and reconcile large and complex data sets from multiple sources to derive meaningful insights and drive decision-making. Advanced Excel skills (macros, power query, pivot tables, and complex formulas) for MI reporting. Experience with Power BI, Tableau, Python or SQL is advantageous. Strong risk management capabilities, with expertise in KYC controls related to the client lifecycle. Understanding of Investment and Corporate Banking products and middle office operations. Ability to work independently, solve business problems, and demonstrate a proactive, inquisitive, and problem-solving mindset in a fast-paced environment. Team leadership experience or the ability to mentor and train junior team members. Excellent collaboration and stakeholder management skills, with the ability to build and maintain relationships across business, compliance, technology, and operational teams. Strong communication skills in English, with proficiency in MS Outlook and PowerPoint. How well support you

Lead the Payroll Vertical, Client & Stakeholder Management at a Service Delivery Level Lead, Mentor, Guide & Manage a Team of Payroll Professionals Support Service Delivery by Validating & Signing Off on Payroll Processing Activities Responsible for running Payroll Transformation Initiatives thus leading to better Service Delivery by way of bringing in Effectiveness and Efficiencies within the process & Cost Savings for the Organization & the Client Provide the client with support and data for internal and external audits.Ensure compliance to existing standards and other applicable laws. Implement internal control measures and perform compliance testing to ensure that processes meet business controls requirements Monitor & Maintain Service Level Agreement (SLA) and/or Internal Measures for the processes handled Document monthly scorecard, including issue/resolution tracking, running of regular control reports and track volume metrics Create Root Cause Analysis (RCA) / Corrective Action & Preventive Action (CAPA) Plans for any service delivery upset or misses Create, update and review documentation related to processing, reports and job aids used to manage data into the HR database Identify, investigate, analyse, and resolve Issues identified within process Run simple to complex queries and generate different reports as needed Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate / Post-Graduate (MBA HR will be preferred) Excellent communication skills in English both oral & written 12 – 15 years of overall experience with minimum of 8 - 10 years in E2E payroll processing in any International IT / ITES Company (with Direct Reporting Team Management Experience of at least 4 years) Should have at least 5 -7 years of experience catering to US & CA Payroll Processing & should be the Current Role Extensive & hands on knowledge on SF Employee Central Payroll & Kronos Excellent Stakeholder skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans

Business Title: Associate Team Lead - RTR Global Department: Finance - RTR Role Purpose Statement: We are seeking an accomplished candidate with 4+ years of experience to work in RTR vertical managing InterCompany, Fixed Assets, Balance Sheet Reconciliations, and Compliance. Main Accountabilities: Managing InterCompany reconciliations, settlements and reporting. Maintain end to end Fixed Asset (FA) register including CIP tracking and foot notes reporting at month end. Process Fixed Assets additions, transfers & disposal requests and monitoring the accounting accuracy. Reconciliations of Bank / Balance sheet Accounts as per the timelines governed by policy. Complying with Sarbanes Oxley Standards & implement the process improvements whenever required. Ensure the internal finance controls, procedures in place and in compliance with company policies. Preparing and updating process documentation and to keep up to date all the time. Liaising with auditors (Internal and external) and responding to their queries Responsible for managing RTR KPI Targets as per the defined SLAs. Identify & implement process improvements to generate process efficiency. Education & Experience: Chartered Accountant or CPA, ICWA, MBA Finance, additional certification in US GAAP or IFRS will be an advantage. 4+ years of work experience in a similar role

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payment and Fraud( Trust & Safety). Experience>10 YEARS.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Info. Systems(Car support). Experience8-10 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payment and Fraud( Trust & Safety). Experience8-10 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Medical Info & Product Support(PQCM). Experience5-8 Years.

Envision and formulate MA-INs channel strategy road map. Lead & enable execution of channel strategy across trade levels of Primary, Secondary & Tertiary comprising Distributors, Retail & Workshops in the Independent Aftermarket space. Formulate Channel development policies and drive customer engagement through efficient use of channel budgets, to ensure achievement of turnover targets as per business development plan and market potential. Manage a team of channel marketing managers to develop and execute customer promotions, campaigns, loyalty & binding programs, meets and events to improve channel level business and market share. Enable an efficient analytics platform to provide insights to management for strategic direction and inputs to field teams to drive meaningful on-ground execution. (Example: White spot mapping for new customer appointment, Cross sell/Upsell opportunities with existing customers. . . etc) Define & ensure execution of processes across customer life cycle like channel prospecting, onboarding, business engagement, business development etc across all trade levels. Drive digital enablers across the channel value chain for process efficiency. Monitor market developments, trends, competition developments, customer requirements etc as required for strategy & business policy development. Enable competency improvement programs such as trainings, ways of selling programs, soft skills for internal and external market development teams to ensure competent on ground resources.

Elevate your career as a Reconciliation Senior Specialist II, where youll be at the forefront of delivering top-quality operations and driving process excellence. In this pivotal role, youll support your team and leader by meticulously documenting procedures and identifying opportunities for enhanced controls. Job Summary As a Reconciliation Senior Specialist II within the Operations Team, you will support the team and team leader in delivering top-quality operations, document procedures, and identify additional control requirements. Job Responsibilities Responsible for ensuring good and effective reconciliation by gaining a thorough understanding of the product. Ensure adherence to operational procedures to complete tasks accurately and promptly. Support the team and team leader in their mission to deliver top-quality operations. Identify requirements for additional controls. Complete daily checklists and reporting, actively collaborating with the team to resolve exceptions. Prepare case notes, discuss learnings with the team, and seek opportunities to improve process efficiency. Perform effectively in a fast-paced environment, handling multiple tasks through effective prioritization. Work effectively with the team leader and serve as a backup in their absence. Ensure that the latest process updates and changes are communicated to the team and understood by all team members. Escalate any matters of concern to the team leader promptly and ensure issues are resolved. Required qualifications, skills and capabilities Ability to work a flexible shift as required. Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization. Strong analytical and problem solving skills. Excellent written and oral communication skills. Strong team player and has the capacity to build good working relationships with cross functional/geographical teams. Result oriented, accepting responsibilities and challenges that take them outside their comfort zone. This role requires meticulous attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) required. Elevate your career as a Reconciliation Senior Specialist II, where youll be at the forefront of delivering top-quality operations and driving process excellence. In this pivotal role, youll support your team and leader by meticulously documenting procedures and identifying opportunities for enhanced controls. Job Summary As a Reconciliation Senior Specialist II within the Operations Team, you will support the team and team leader in delivering top-quality operations, document procedures, and identify additional control requirements. Job Responsibilities Responsible for ensuring good and effective reconciliation by gaining a thorough understanding of the product. Ensure adherence to operational procedures to complete tasks accurately and promptly. Support the team and team leader in their mission to deliver top-quality operations. Identify requirements for additional controls. Complete daily checklists and reporting, actively collaborating with the team to resolve exceptions. Prepare case notes, discuss learnings with the team, and seek opportunities to improve process efficiency. Perform effectively in a fast-paced environment, handling multiple tasks through effective prioritization. Work effectively with the team leader and serve as a backup in their absence. Ensure that the latest process updates and changes are communicated to the team and understood by all team members. Escalate any matters of concern to the team leader promptly and ensure issues are resolved. Required qualifications, skills and capabilities Ability to work a flexible shift as required. Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization. Strong analytical and problem solving skills. Excellent written and oral communication skills. Strong team player and has the capacity to build good working relationships with cross functional/geographical teams. Result oriented, accepting responsibilities and challenges that take them outside their comfort zone. This role requires meticulous attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) required.

As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity and character. You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement. You will also need to deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs. You will also need to be able to deliver projects and motivate trainees through effective trainings. Think of yourself as a manager in terms of design, delivery, and you want to always continuously improve the training programs and the other learning opportunities across the organization. You will also amend and revise programs as necessary, in order to adapt to the changes occuring in the work environment. You will also act as the content expert and maintain relevant training documents and training materials for training conducted. Youre also a developer because you need to create effective induction programs. You will also need to monitor and review the progress of the trainees through questionnaires and discuss with the managers. You have to ensure that statutory training requirements are met and you must have an understanding of E-learning techniques, and where relevant, being involved in the creation and/or delivery of e- learning packages. You will also be researching new technologies and methodologies in workplace learning and presenting this research. You will also be a cop in a way that youll ensure that all trainees adhere to the companys Code of Conduct. Please Note - Candidate must have atleast 1 year of experience as a Process Trainer on papers in international process. Interested candidates can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazons LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Team Manager will: Manage day to day operations with a team of AI Data Validators and AI Validator Leads Manage work prioritization and delivery based on business needs . Ensure high quality delivery under deadlines . Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones. Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas Own team s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis. A Bachelors Degree with relevant experience of 4+ years with 2+ years of people management. Excellent communication (written & oral), strong organizational skills and detail oriented Strong analytical, problem-solving, and critical-thinking skills Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary Business Analytics experience Six Sigma/Green Belt Certification MBA

The Core R1SC teams charter is to protect Amazon customers from products that are illegal, illegally marketed, or otherwise prohibited or restricted by Amazon policies job responsibilities as a Sr. Compliance Associate may include: Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures Classify products based on SOP Follow SOP and instructions provided by managers Provides ideas for process improvements to enhance process efficiency, quality and customer experience Respond to stakeholders with guidance and flags any updates to Lead/Manager A day in the life The R1SC-Ops team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may also include defining, applying, and defending regulatory policy and contractual requirements. Your job responsibilities as a Sr. Compliance Associate may include: 1+ years of data-driven business operations processes experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Knowledge of consumer product compliance processes and regulations Experience in regulatory compliance management with government agencies