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1.0 - 6.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Amazon is seeking a Analyst II to support the Vendor Investigations and Transactions Accuracy (VITA) team in Accounts Payable. We are looking for a strong resource that will take ownership and drive change in a dynamic global business environment. This individual will ensure Amazons Finance Operations processes stay ahead of risks in the vendor payments area, including internal control effectiveness, erroneous payment detection and prevention, and vendor risk analysis through a culture of continuous inspection of processes, systems, and key business initiatives. This individual must be eager to dive deep into processes and have a proven record of delivering process efficiency results. The preferred candidate will have outstanding data analysis and auditing skills, problem solving skills, systems and process knowledge, and customer service passion. Carry out the vision and mission of the VITA team to prevent, detect, and investigate issues of erroneous payments to vendors using transactional data Review large amounts of payment data from multiple Amazon invoicing, payment and procurement systems to determine if payments are duplicate or erroneous Execute audits, deep dives, and special projects in a timely manner while communicating recommendations and findings to management and other stakeholders Maintain the productivity target set Support other team members, including other Finance Operations teams, on any activities assigned to the team as a whole Understand and follow Amazon s policies and procedures on invoice entry and transaction processing A day in the life . Daily review of the assigned cases to be reviewed . Need to communicate with Business POCs to seek clarification on potential duplicates. . Timely followups as per the SLA to obtain the necessary information required for case closures. . Update and keep the process trackers as per the process requirements - Bachelors degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Posted 2 weeks ago
0.0 - 4.0 years
11 - 15 Lacs
Mumbai
Work from Office
Are you ready to excel in the world of derivatives confirmationsAs a Legal Confirmations Specialist, youll play a crucial role in drafting and affirming legal documents. Join us to enhance process efficiency and build strong relationships across business lines. Job Summary As a Trade lifecycle Associate within the Confirmations team, you will draft and affirm legal confirmations, understanding the legal aspects of derivatives. You will drive efficiency by identifying incorrect booking practices and educating the Middle Office on impacts. Your role involves timely escalation of unissued or unexecuted documents and building strong relationships with internal counterparts. Job Responsibilities Draft and affirm legal confirmations Understand legal aspects of derivatives Drive efficiency in current processes Identify and correct booking practices Educate Middle Office on impacts Escalate unissued/unexecuted documents Build relationships with business lines Investigate and resolve issues timely Oversee data gathering and analysis Report MIS using various data sources Produce daily reports for break resolutions Required qualifications, capabilities, and skills Hold a Finance/Economics degree Minimum 6 years of relevant experience Demonstrate strong partnership abilities Exhibit attention to detail Communicate effectively with interpersonal skills Apply solid business judgment Maintain a positive attitude Preferred qualifications, capabilities, and skills Understand ISDA and derivatives products Experience in Confirmations/Middle Office Support trade operations effectively Motivate and lead teams Focus on timely execution of OTC documents Analyze and report actionable data Build and sustain strong working relationships
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
To lead a team, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Core Responsibilities Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards. Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency supporting line management in the implementation of centrally driven changes when required. Input in to the development of individual team members, ensuring cross training is carried out and there is sufficient knowledge and resource to cover absences. Work alongside the US operational team to ensure communication and operations are aligned. Recognise and analyse trends in problem occurrence and workflow, investigate further when appropriate and implementing changes or co-ordinating support from other parties to resolves matters and minimise the risk of re-occurrences. Monitor the team compliance with internal policies, procedures, external regulations and data security, report or escalating non-conformance as necessary. Ensure that the operational unit works to support our quality policy, information security policy and all aspects of our Integrated Management System. Support the team deliverable by undertaking a range of roles and tasks when required. Pursue personal development of skills and technical knowledge to adapt to the changing business environment. Suggested Performance Measures Successful completion of task and achievements of agreed service standards Effective use of resources Accuracy and volume of team s work Development of knowledge, competence and skills of self and team Adherence to procedures, policies and Integrated Management System requirements Quality of recommendations for continuous improvement Effectiveness of change management and communication Effective communication with team stakeholders. Key Competencies Deliver quality to our customers. Drive to improve results and standards Working together Taking ownership and responsibility Leadership Technical proficiency Skills English Oral Communication: Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning behind what is being said to ensure understanding and acceptance. English Written Communication: Produces clear and concise reports and other written material (both draft and final form) usually of a detailed and sometime technical nature, which are understandable to those with or without knowledge of the subject matter. Self / Work Organisation: Uses basic time management techniques to plan, manage and prioritise own work effectively, making most efficient use of the time available. Plans, co-ordinates and controls the work and resources of the team. Performance Review & Development: Objectively assess the performance of others in accordance with the process, assessing capabilities and potential. Give constructive feedback in order to identify individual s development needs. Maintain consistency and fairness throughout the process. Change Management: Communicate and explain change effectively. Plan and implement changes gaining commitment and understanding, minimising disruption to our service. Organisational Awareness: Has a very good understanding of the Group s overall aims, structures, policies and culture, together with a good knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business. Able to assess the impact of change on products, systems, processes and people. Develop and maintain relationships with key contact in all relevant areas. Environmental Awareness: Has a good understanding of the business environment in which Equiniti operates and of industry best practice. Has a good awareness of the likely impact of economic, political, social and regulatory change on Equiniti s business and overall aims, including relevant IT industry developments. Maintain an understanding of competitor services and initiatives and how they may be turned to advantage.
Posted 2 weeks ago
6.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Sr. Advanced Software Engineer - Siemens Rulestream with CAD Integration Expertise We are seeking a highly skilled Senior Developer with over 8 years of experience in Siemens Rulestream and a strong background in integrating with CAD systems such as NX, AutoCAD, Capital Electra X, and Line Designer. The ideal candidate will be responsible for designing, developing, and implementing Rulestream solutions that seamlessly integrate with various CAD platforms to enhance our engineering processes and product configurations. Key Responsibilities Design and implement custom solutions within the Siemens Rulestream environment to meet specific business requirements. Integrate Rulestream with CAD systems including Siemens NX, AutoCAD, Capital Electra X, and Line Designer to ensure seamless data flow and process efficiency. Utilize Rulestream to automate the generation of CAD models, drawings, and related documentation. Implement rules and logic within Rulestream to drive automated design processes and ensure consistency across engineering outputs. Work closely with cross-functional teams, including engineering, manufacturing, and IT, to gather requirements and deliver effective Rulestream solutions. Provide technical support and guidance to end-users, troubleshooting issues and ensuring system reliability. Stay updated with the latest developments in Siemens Rulestream and associated CAD systems to recommend and implement improvements. Participate in code reviews, testing, and quality assurance processes to maintain high standards of software development. Required Qualifications Minimum of 6 years of hands-on experience with Siemens Rulestream or Tacton including development and customization. Either hands on experience in developing rule engines, engineering configurators, system configuration automation tools or extensive customization and integration experience with any of the following as engineering configurators with CAD authoring / visualization tools such as AutoCAD, SolidWorks, and PLM platforms like Siemens Teamcenter. 1. Rulestream 2. Configit 3. Configura 4. Tacton 5. Big Machines/OracleCPQ"
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Description Summary Responsibilities may include manufacturing, assembly, basic testing, packaging and shipping of products. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. tex Job Description Roles and Responsibilities: Reads and follows work procedures and schematics or receives verbal instructions regarding duties to be performed Performs manufacturing/assembly operations and various tasks following procedures, bills of materials, work instructions, and process aid sheets Maintains daily production output Follows all EHS and Quality policies and procedures May participate in quality control inspections Works with team lead, engineers, supervisors, and managers to improve quality and process efficiency Other duties as assigned, and may be asked to be included in quality activities, training sessions, and employee activity teams Comply with EHS regulations and policies Qualifications/Requirements High School and ITI or 6 months of manufacturing experience 2 plus years of related manufacturing experience Ability to communicate, receive and understand instructions regarding duties to be performed Demonstrated ability to detail and quality-minded work habits Demonstrated ability to communicate with co-workers and leadership Inclusion and Diversity Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https: / / www.ge.com / careers / fraud
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
Management Level G Role Specification - Equiniti India - Operations Title Team Leader Band Area Equiniti India - Operations Date Reports to Operations Manager Band Job Purpose To lead a team, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Core Responsibilities Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards. Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency supporting line management in the implementation of centrally driven changes when required. Input in to the development of individual team members, ensuring cross training is carried out and there is sufficient knowledge and resource to cover absences. Work alongside the US operational team to ensure communication and operations are aligned. Recognise and analyse trends in problem occurrence and workflow, investigate further when appropriate and implementing changes or co-ordinating support from other parties to resolves matters and minimise the risk of re-occurrences. Monitor the team compliance with internal policies, procedures, external regulations and data security, report or escalating non-conformance as necessary. Ensure that the operational unit works to support our quality policy, information security policy and all aspects of our Integrated Management System. Support the team deliverable by undertaking a range of roles and tasks when required. Pursue personal development of skills and technical knowledge to adapt to the changing business environment. Suggested Performance Measures Successful completion of task and achievements of agreed service standards Effective use of resources Accuracy and volume of team s work Development of knowledge, competence and skills of self and team Adherence to procedures, policies and Integrated Management System requirements Quality of recommendations for continuous improvement Effectiveness of change management and communication Effective communication with team stakeholders. Key Competencies Deliver quality to our customers. Drive to improve results and standards Working together Taking ownership and responsibility Leadership Technical proficiency Skills English Oral Communication: Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning behind what is being said to ensure understanding and acceptance. English Written Communication: Produces clear and concise reports and other written material (both draft and final form) usually of a detailed and sometime technical nature, which are understandable to those with or without knowledge of the subject matter. Self / Work Organisation: Uses basic time management techniques to plan, manage and prioritise own work effectively, making most efficient use of the time available. Plans, co-ordinates and controls the work and resources of the team. Performance Review & Development: Objectively assess the performance of others in accordance with the process, assessing capabilities and potential. Give constructive feedback in order to identify individual s development needs. Maintain consistency and fairness throughout the process. Change Management: Communicate and explain change effectively. Plan and implement changes gaining commitment and understanding, minimising disruption to our service. Organisational Awareness: Has a very good understanding of the Group s overall aims, structures, policies and culture, together with a good knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business. Able to assess the impact of change on products, systems, processes and people. Develop and maintain relationships with key contact in all relevant areas. Environmental Awareness: Has a good understanding of the business environment in which Equiniti operates and of industry best practice. Has a good awareness of the likely impact of economic, political, social and regulatory change on Equiniti s business and overall aims, including relevant IT industry developments. Maintain an understanding of competitor services and initiatives and how they may be turned to advantage.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Amazon.ins Seller Flex program team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. SF is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. **The position is open for L3s Only** As an Investigation Specialist , you will be responsible for conducting regular seller connects to understand seller issues, pain points and opportunity areas for process improvement. The ideal candidate will have ability to deliver results under time constraints, execute repeatable processes and have good communication skills. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. The role does not require any travel. Role and Responsibilities: 1. Dive deep on regular basis to uncover new risks, re-prioritize existing risks, and assist with investigation and root cause resolution. 2. Leverage appropriate tools and applications to dive deep into data and present detailed reports. 3. Meet pre-determined and assigned productivity and quality targets. 4. Provide ideas for process improvements to enhance process efficiency, quality and seller/customer experience. 5. Educate internal and external stakeholders to ensure adherence on our projects and processes. 6. Collaborate with internal teams/stakeholders to develop product/process solutions for business. - Bachelors degree - Strong written and verbal communication skills including the ability to comfortably engage with internal and external customers - - Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. - - Leverages team knowledge across several specialty areas to help resolve recurring seller issues - - Demonstrate the ability to self-manage on priority tasks and objectives - - Fast learner who seeks out and generously shares best practices - - Ability to follow the data wherever it goes and make an accurate decision. - - Ability to conduct difficult, comprehensive investigations and leave detailed, thoughtful annotations - 1+ years of driving process improvements experience - SQL - Complex data analysis
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
Build a robust organization: You will lead a team and drive end-to-end recruitment of mid and senior level leadership team members in both Tech and Business roles. Understand organizational needs: You will support building and driving processes, policies, and workflows that are compliant, efficient, scalable, and reflect Sciative values. Design and define relevant content for Job Descriptions with close collaboration with the hiring managers and roll-out the job descriptions on hiring portals. Understand external talent demographics and tell stories \/ develop targeted marketing tactics describing our purpose, growth opportunities and impact on the world. Encouraging leaders and employees to be brand ambassadors in video, web and social. Have the maturity to consult Hiring Manager or even senior leaders on recruitment, calibrate the gaps and push roles to close ASAP Understanding KPIs and data to support analysis of hiring process efficiency. "} {"heading":"Candidate profile","id":2,"content":" 2-4 years of experience as a Talent Acquisition associate at an IT company or talent hunt company with exposure to full lifecycle recruitment for mid-career roles. Interviewing, assessment and selection champion. Coaching leaders and HR professionals about how to select talent for \u201Cneed now\u201D, growth and future capabilities. Experience in leveraging efficient sourcing channel to do direct sourcing & with good track record is highly preferred Excellent persuasion and motivation skills. Strong verbal and written communication skills "} {"heading":"Qualifications" , "id":3 , "content":" MBA from a reputed institute "} Sciative is on a mission to create the future of dynamic pricing powered by artificial intelligence and big data. Our Software-as-a-Service products are used globally across various industries - retail,ecommerce, travel, entertainment and cinemas. With our amazing result-oriented product portfolio, we want to become the most customer-oriented company on the planet. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter Talent Acquisition Specialists to join our Human Resources department. As the Talent Acquisition Specialist, you would take charge of end-to-end recruitment by consulting with the business to support active hiring and pipelining for future capability needs to meet business growth objectives.
Posted 2 weeks ago
8.0 - 10.0 years
27 - 42 Lacs
Chennai
Work from Office
Job summary The Senior Auditor is responsible for supporting various process audits and SOX engagements that contribute to the control environment process efficiency and risk mitigation of operational business areas. The senior auditor works closely with the Internal Audit Managers / Directors to lead the effective planning and execution of engagements. The senior auditor will report to the Director Internal Audit. The role will be hybrid of working from a designated Cognizant office and working from hom Responsibilities 1) Understanding engagement objectives and assisting the engagement supervisor in preparing the plan and testing procedures to meet the review objectives 2) Gaining detailed understanding of relevant business processes systems and controls. Leading performance of risk assessments and control evaluations. Identification of areas for leveraging data analytics 3) Performing engagements in accordance with the planned scope/risk areas aligned with budget expectations. Assist in tracking and reporting project status and milestones 4) Adhering to Audit Methodology / Corporate SOX and documentation requirements 5) Driving discussions/agreements on detailed audit findings with the audit team and management prior to final report issuance to ensure clear understanding and consideration about the noted issues and related actions to be implemented 6) Building good working relations with key stakeholders 7) Continuously focus on self-development by attending trainings seminars and acquiring relevant certifications Certifications Required CA/CPA CIA MBA (FINANCE) CFE OR EQUIVALENT WITH RELEVANT AUDIT EXPERIENCE IS PREFERRED
Posted 2 weeks ago
2.0 - 5.0 years
3 - 6 Lacs
Shillong
Work from Office
Process Monitoring & Optimization: Monitor daily plant operations and process parameters to identify improvement opportunities in raw mill, kiln, and cement mill operations. Production Efficiency: Enhance production output and reduce energy consumption through continuous process optimization and troubleshooting. Quality Assurance Support: Work closely with the Quality Control department to ensure raw material and product quality is within specifications. Root Cause Analysis: Investigate process deviations, equipment underperformance, and quality issues using structured problem-solving tools. Data Analysis & Reporting: Collect, analyze, and report production data and KPIs such as heat balance, mass balance, and energy efficiency. Process Control Systems: Collaborate with automation teams to fine-tune DCS (Distributed Control System) parameters for improved process stability. Project Implementation: Participate in process improvement projects, trials, and commissioning of new equipment or modifications. Compliance & Safety: Ensure adherence to safety standards, environmental regulations, and internal operational procedures.
Posted 2 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Planning, development, implementation of the complete print production process KRA's: Demand Analysis/Forecasting, Material planning, Inventory Control, Production Planning/Control, manpower planning, Overall Equipment Effectiveness, on time delivery Required Candidate profile Degree/PG Diploma Industrial/Mechanical/Production/Printing 3+ years in Production Planning & Scheduling in a mfg. company preferably in printing packaging industry Resident of Thane/ Navi Mumbai
Posted 2 weeks ago
3.0 - 4.0 years
3 - 7 Lacs
Gurugram
Work from Office
COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR s investments may include the activities of its sponsored funds and insurance subsidiaries. KKRs Gurugram Office provides best in class services and solutions to our internal stakeholders and clients, drive organization wide process efficiency and transformation, and reflect KKRs global culture and values of teamwork and innovation. The office will contain multifunctional business capabilities and will be integral in furthering the growth and transformation of KKR. TEAM OVERVIEW KKR s Financial Crime Compliance team sits within the Compliance function. The team is responsible for the establishment, maintenance and oversight of the financial crime framework, which includes anti-money laundering, anti-bribery and corruption and sanctions. POSITION SUMMARY This role supports the Financial Crime Compliance (FCC) team across a range of responsibilities including external meetings review for client classification, private placement memorandum (PPM) approvals, investor KYC for Transfers and Separately Managed Accounts (SMAs), and fraud monitoring. The individual will play a critical role in identifying financial crime risks, supporting regulatory compliance, and ensuring thorough investigation and documentation of suspicious activity. ROLES & RESPONSIBILITIES A. Meetings & PPM Approvals Review external meetings and associated materials to ensure the appropriate client classification/suitability checks are undertaken and identify potential financial crime risks (e.g., sanctions). Assess PPMs and offering documents to ensure compliance with client classification and suitability check Screen counterparties, participants, and jurisdictions using internal tools and external databases (e.g., PEP, sanctions lists, adverse media). Liaise with regional FCC and business teams to escalate and resolve higher-risk items. Maintain audit-ready documentation and ensure tasks are completed within SLA. Support updates to policies, procedures, and control frameworks related to meetings and PPM reviews. B. Investor KYC - Transfers & SMAs Conduct KYC and due diligence on investors for fund transfers and SMA onboarding. Analyze ownership structures, source of wealth/funds, and jurisdictional risks. Collaborate with Legal, Business, and Operations teams to ensure smooth execution. Support periodic refresh and event-driven reviews. Contribute to process improvements and documentation standards in coordination with global FCC teams. C. Fraud Monitoring & Investigations Investigate suspected fraud involving insurance policies and annuity contracts. Analyze transactions for red flags and suspicious patterns. Engage with internal teams and external administrators to gather relevant data. Maintain detailed records of findings and contribute to process enhancements. Advise the business on fraud prevention strategies. D. Overall Support preparation of metrics, MI reporting, and process reviews. Conduct enhanced due diligence and high-risk client screenings. Stay current on AML, CTF, sanctions, and other FCC regulations; assess impact and suggest enhancements. Prepare concise due diligence reports with actionable recommendations. Identify and implement opportunities to enhance process efficiency. Qualifications & Skills 3-4 years of experience in Financial Crime Compliance, preferably in private equity, investment banking, asset management or insurance. Solid understanding of key FCC areas including AML, sanctions, fraud, ABC, tax evasion, and FATF/OFAC guidance. Experience with screening platforms such as Quantifind, Factiva, World-Check, LexisNexis, Dow Jones Risk & Compliance. Familiarity with fund structures, private placements, SMA onboarding, and high-net-worth investor due diligence. Comprehensive knowledge of Luxembourg, Cayman Islands and/or US KYC requirements Knowledge of fraud risks related to insurance and annuity products is a plus. High integrity, attention to detail, and ability to manage multiple priorities. Strong analytical, research, and communication skills. Team-oriented, proactive, and solutions-focused with the ability to work independently. KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
Posted 3 weeks ago
3.0 - 4.0 years
2 - 6 Lacs
Gurugram
Work from Office
COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR s investments may include the activities of its sponsored funds and insurance subsidiaries. KKRs Gurugram Office provides best in class services and solutions to our internal stakeholders and clients, drive organization wide process efficiency and transformation, and reflect KKRs global culture and values of teamwork and innovation. The office will contain multifunctional business capabilities and will be integral in furthering the growth and transformation of KKR. TEAM OVERVIEW KKR s Financial Crime Compliance team sits within the Compliance function. The team is responsible for the establishment, maintenance and oversight of the financial crime framework, which includes anti-money laundering, anti-bribery and corruption and sanctions. POSITION SUMMARY This role supports the Financial Crime Compliance (FCC) team across a range of responsibilities including external meetings review for client classification, private placement memorandum (PPM) approvals, investor KYC for Transfers and Separately Managed Accounts (SMAs), and fraud monitoring. The individual will play a critical role in identifying financial crime risks, supporting regulatory compliance, and ensuring thorough investigation and documentation of suspicious activity. ROLES & RESPONSIBILITIES A. Meetings & PPM Approvals Review external meetings and associated materials to ensure the appropriate client classification/suitability checks are undertaken and identify potential financial crime risks (e.g., sanctions). Assess PPMs and offering documents to ensure compliance with client classification and suitability check Screen counterparties, participants, and jurisdictions using internal tools and external databases (e.g., PEP, sanctions lists, adverse media). Liaise with regional FCC and business teams to escalate and resolve higher-risk items. Maintain audit-ready documentation and ensure tasks are completed within SLA. Support updates to policies, procedures, and control frameworks related to meetings and PPM reviews. B. Investor KYC - Transfers & SMAs Conduct KYC and due diligence on investors for fund transfers and SMA onboarding. Analyze ownership structures, source of wealth/funds, and jurisdictional risks. Collaborate with Legal, Business, and Operations teams to ensure smooth execution. Support periodic refresh and event-driven reviews. Contribute to process improvements and documentation standards in coordination with global FCC teams. C. Fraud Monitoring & Investigations Investigate suspected fraud involving insurance policies and annuity contracts. Analyze transactions for red flags and suspicious patterns. Engage with internal teams and external administrators to gather relevant data. Maintain detailed records of findings and contribute to process enhancements. Advise the business on fraud prevention strategies. D. Overall Support preparation of metrics, MI reporting, and process reviews. Conduct enhanced due diligence and high-risk client screenings. Stay current on AML, CTF, sanctions, and other FCC regulations; assess impact and suggest enhancements. Prepare concise due diligence reports with actionable recommendations. Identify and implement opportunities to enhance process efficiency. Qualifications & Skills 3-4 years of experience in Financial Crime Compliance, preferably in private equity, investment banking, asset management or insurance. Solid understanding of key FCC areas including AML, sanctions, fraud, ABC, tax evasion, and FATF/OFAC guidance. Experience with screening platforms such as Quantifind, Factiva, World-Check, LexisNexis, Dow Jones Risk & Compliance. Familiarity with fund structures, private placements, SMA onboarding, and high-net-worth investor due diligence. Comprehensive knowledge of Luxembourg, Cayman Islands and/or US KYC requirements Knowledge of fraud risks related to insurance and annuity products is a plus. High integrity, attention to detail, and ability to manage multiple priorities. Strong analytical, research, and communication skills. Team-oriented, proactive, and solutions-focused with the ability to work independently. KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
Posted 3 weeks ago
7.0 - 8.0 years
25 - 30 Lacs
Chennai
Work from Office
Company: Bajaj Electricals Job Description JOB ROLE Regional Manager - Sales Development JOB ID JR3700 REPORTING TO National Sales Development Manager. TYPE OF ROLE People Management Role LOCATION Chennai BU / DIVISION Consumer Products- Trade Sales JOB PURPOSE To lead & drive the following pivots in the Zone like- GTM and Distribution, R Rollout & Sustain RREP processes, Sales Capability, Sales IT. KEY RESPONSIBILITIES 1. Ensure about new distributor appointment as per plan. 2. Ensure new dealer appointment as per plan. 3. Focus on churn retailers/ zero billed retailers and get them into active retailer base. 4. Beat planning of TSMs and ensure adherence. 5. Beat planning of DSOs and ensure adherence of the same. 6. Ensure right outlets are part of the beats. 7. Focus on increasing distribution reach. 8. Focus on driving share in weighted outlets. 9. Look at different GTM models that will help optimize cost to serve and overall retailer satisfaction. 10. Focus on weak geos/clusters and provide support to get them back on track. 11. Ensure that same store growths are healthy. 12. Ensure governance of principles laid down - system hygiene, quality of servicing, pricing hygiene, etc..). 13. Sustenance of weak distributor. Devise performance improvement plan and implement. 14. Sustenance of low performing DSOs, devise performance improvement plan and implement. 15. Making the channel and the team aware of the BPR concept and execute the BPR norms. 16. Focus on driving process efficiency indices - productivity %, range, new outlet expansion, etc. 17. Implement the JBP - joint business planning process with the distributors. 18. Responsible for the lifecycle of DSOs from hiring to induction to retention. 19. Ensure that the sales call process focused on value-selling is followed diligently by all in the team. 20. Lead and drive the OJT (On the Job Training) for the TSMs. 21. Ensure all DSO vacancies are plugged within the TAT. 22. Ensure all TSM vacancies are plugged within the TAT. 23. Ensure weekly reviews of DSOs. 24. Ensure monthly meets are taking place as per the cadence (ZH-RM review meet, RM-TSM review meet, TSM - DSO review meet). 25. Ensure deployment of digital tools - DMS/SFA/Retailer App/ Power BI etc. 26. Ensure adoption of all digital tools. 27. Resolution of open issue regarding DMS/SFA with the concerned teams. 28. Benchmark best-in-class practices in the sales IT domain and see how these can be incorporated here. EDUCATIONAL QUALIFICATIONS Graduation (any) or MBA/ PGDM (any) WORK EXPERIENCE 10 -12 years of work experience in channel sales, sales development. CERTIFICATIONS NA PREFERRED/ ADDITIONAL REQUIREMENT NA REPORTEES - INTERNAL / EXTERNAL INTERFACE NA BEHAVIORAL COMPETENCIES Think Beyond Put Customers First Collaborate to Win Develop Talent Be the Best Be Agile
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Karnataka
Work from Office
Key Responsibilities Coordinate Project activities with regional business unit teams Plan, prioritize and manage work requests from various stakeholders and set clear expectations Execute content update in timely manner to meet the project deadlines Identify process gaps, resolve them proactively Help create and maintain online content, manage content globalization and drive as per business requirement Willingness to adapt any new projects and proactively come forward to take it up. Identify opportunities for automation to improve process efficiency Troubleshoot issues and provide RCA Maintain quality and support training documentation for all new projects Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions. Works with team to support achievement of project milestones and deliver on internal and/or external commitments. Demonstrates knowledge and ability to work in Word, Excel & PowerPoint Essential Requirements English communication should be good SQL knowledge is preferable Should be familiar with the Content Management System. The ideal candidate has a strong grasp of the Online/eCommerce Web Production with excellent project management and communication skills. Passion for E-Commerce Excellent written and verbal communication skills. Strong organizational agility and interpersonal skills; ability to work independently, quickly and thoroughly under multiple deadlines Strong eye for detail and organization as well as the ability to focus on the big picture Must be flexible and possess the ability to balance the management of multiple projects simultaneously Project management skills. Desired Skills 1-2 years of experience on any content management system.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Thanjavur
Work from Office
CNC Operator - Job Description Roles and Responsibilities: Operate CNC machines to produce precision parts and components according to specific blueprints and technical drawings. Ensure the smooth functioning of CNC machines by verifying settings and inputs based on job orders. Perform routine maintenance and cleaning of CNC machines to ensure optimal operation and extend machinery lifespan. Collaborate with team members to optimize production processes and enhance efficiency. Adhere to all safety protocols and guidelines to maintain a safe working environment for self and colleagues. Monitor the quality and consistency of outputs, promptly addressing any discrepancies or defects in products. Utilize basic CNC programming skills where applicable to modify and optimize machine operations. Required Qualifications: Experience in operating CNC machines with a strong understanding of machining techniques and tool handling. Knowledge of reading and interpreting engineering blueprints, drawings, and specifications. Proficiency or familiarity with basic CNC programming is considered an added advantage. Understanding of quality assurance processes and standards in manufacturing environments. Ability to work onsite in Vallam, Tamil Nadu, India. Attention to detail and precision in executing work tasks. Strong problem-solving skills and the ability to identify and resolve machine errors or production issues. Key Responsibilities: Set up and calibrate machines before beginning the production cycle. Input control instructions into machine controls to ensure the proper functionality of operations. Inspect and measure finished products to ensure they meet specified benchmarks and quality standards. Document production progress, machine performance, and track inventory of tools and materials. Collaborate with supervisory and technical staff to resolve machine malfunctions and maintain production schedules. Participate in continuous improvement initiatives aimed at enhancing process efficiency and productivity. ,
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Job Description Summary Responsibilities may include manufacturing, assembly, basic testing, packaging and shipping of products. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. tex Job Description Roles and Responsibilities: Reads and follows work procedures and schematics or receives verbal instructions regarding duties to be performed Performs manufacturing/assembly operations and various tasks following procedures, bills of materials, work instructions, and process aid sheets Maintains daily production output Follows all EHS and Quality policies and procedures May participate in quality control inspections Works with team lead, engineers, supervisors, and managers to improve quality and process efficiency Other duties as assigned, and may be asked to be included in quality activities, training sessions, and employee activity teams Comply with EHS regulations and policies Qualifications/Requirements High School and ITI or 6 months of manufacturing experience 2 plus years of related manufacturing experience Ability to communicate, receive and understand instructions regarding duties to be performed Demonstrated ability to detail and quality-minded work habits Demonstrated ability to communicate with co-workers and leadership
Posted 3 weeks ago
5.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
The/Nudge Institute seeks to engage an independent consultant to provide his/her expertise and support in conducting a two-month study on the work carried out as part of the projects of the Fellows of the Indian Administrative Fellowship working with the Ministry of Social Justice & Empowerment, Govt of India. This study aims to document the interventions, process efficiency/ best practices, impact outcomes and value addition to the implementation partners in achieving their intended objectives due to the efforts taken by the Fellow during the Fellowship tenure. Objectives: 1. Document the Outcome: Evaluate the outcomes based on the intervention (throughout the Fellowship) activities conducted for their projects/ schemes by the Fellows on the target populations (program participants/ beneficiaries), focusing on the scheme/policy goals, beneficiaries economic empowerment, livelihood enhancement, and social inclusion. 2. Identify Best Practices: Document successful strategies and interventions that have contributed to positive outcomes 3. Highlight Challenges: Identify challenges faced during implementation including those faced by implementation partners and document them Scope of Work: 1. Literature Review and Desk Research - Conduct a comprehensive review of existing literature, policy documents, and reports related to the work of the Fellow. - Analyse the current implementation status, achievements, and challenges, the schemes face. 2. Field Visits and Data Collection - Conduct field visits to the sample sites chosen across geographies where the schemes are operational to gather firsthand insights relevant to Fellows work . - Use mixed-methods research approaches, including surveys, interviews, focus group discussions, and observations to collect data from beneficiaries, stakeholders, and implementing agencies. - Ensure data collection methods are ethical, reliable, and valid and give data audit methods 3. Data Analysis and Reporting - Analyse the collected data using appropriate statistical and qualitative analysis techniques. - Prepare a detailed report highlighting the findings, including successes, challenges, and recommendations for improvement. - The report should be structured around the REESI+E framework (Relevance, Effectiveness, Efficiency, Sustainability, and Equity). 4. Stakeholder Engagement - Engage with key stakeholders: The/Nudge team, Fellows and others (Ministry, Implementation Agencies/Partners, etc) to gather diverse perspectives. - Presentation of final deliverables (report/slide deck) to The/Nudge team and the Fellows
Posted 3 weeks ago
8.0 - 12.0 years
6 - 10 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Vadodara
Work from Office
Search for a chemical by HSCode / CASNo., By Product, By Industry, By Application. Work with us High-Growth Career Opportunities Vadodara, Gujarat (India) Job purpose Supply Chain Managers are responsible for overseeing and managing companys overall supply chain and logistics strategy and operations in order to maximize the process efficiency and productivity. Duties & responsibilities Plan and implement the overall supply chain strategy Collaborate with Sales, Operations, and Customer Service teams Determine key supply chain KPIs Suggest solutions for process improvements Identify process bottleneck and implement solutions in a timely manner Train and evaluate others Work with finance, sales, and manufacturing team to determine best vendors and distributors Qualifications MBA, 1-4 years of experience in international logistics. Pre and post documentation experience. Knowledge of Customs, GST & Exim. Experience of handling overseas stock points & multiple location inventory Behavior Strong Analytical, Problem Solving & decision making, Influencing Skill, Ownership & Commitment, Respect, Team work & Collaboration, Relationship, Planning & Organizing
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description: An eBMR/MFG domain expert with specialized knowledge and experience in electronic batch manufacturing records (eBMR) and manufacturing (MFG) processes, particularly in industries like pharmaceuticals, biotechnology, and life sciences. These experts can provide valuable insights into the implementation, optimization, and compliance aspects of eBMR systems within a manufacturing context Key aspects of an eBMR/MFG domain experts expertise include -Understanding of batch manufacturing processes -Knowledge of eBMR systems and their functionalities -Ability to identify and resolve issues -Collaboration and communication skills -Improve data accuracy and traceability -Enhance process efficiency -Designing and implementing eBMR systems -Training personnel on using the eBMR system -Developing and maintaining eBMR documentation
Posted 3 weeks ago
4.0 - 8.0 years
5 - 10 Lacs
Anjar
Work from Office
Facilitating the manufacturing industry (related to Coating like 3LPE, FBE, CWC), primarily focused on enhancing and maintaining product quality and process efficiency. This role encompasses the conduction of QST audits at the plant level to identify opportunities for process improvement, ensuring non-conformances are reviewed and resolved within specified time limits. Responsible for generating daily, weekly, and monthly QST observations, Non-Conformance Reports (NCRs), and other findings. Conducting QST audits in plant level for process improvements Daily, weekly and monthly QST observations, NCR and other findings reports Review of Implementation and effectiveness of all Observations and Non-conformance Ensure & monitor for QMS, internal / external audit & NC compliance (No Major NCs) Confirmation of QMS compliance of Plant prior to External Audits from customer Conducting QST audits in plant level for process, products to compliance checking as per inspection and test plan, customer specifications for improvements Preparing daily QST reports, QST findings and other reports Review of Implementation and effectiveness of all Observations and Non-conformance raised by QST and closed by plant Conducting internal audit as per internal audit plan Checking compliance for QMS Review the requirements from customers (I.e PO, Client specification, Data Sheet and as per standards like API Q1,ISO 9001,API 5L and relevant to process Preparing all the report and review internal , system non conformity reports Coordinate with plant / function to close the observation and nonconformity Verification of effectiveness of corrective actions Support to QMS department for internal audit as well as external audits Co-ordinate & Follow up with all functions and departments for the QMS requirements. NACE Level 1 or 2,ISO 17025 (NABL) Lead / Internal Auditor,ISO 9001 Lead / Internal Auditor
Posted 3 weeks ago
5 - 8 years
6 - 10 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: HRO. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
4 - 8 years
5 - 9 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: L&P Policy Acquisition & Servicing. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
4 - 8 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payroll(HCM). Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
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