1013 Process Documentation Jobs - Page 40

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Talent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Learning management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan,realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain,validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead/Manager with Daily stats/reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with stakeholders to identify and document business requirements. Design and implement business processes and workflows. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP PP Production Planning & Control Discrete Industries. Strong understanding of business process analysis and design. Experience in defining product requirements and use cases. Knowledge of process improvement methodologies such as Lean or Six Sigma. Experience with process modeling tools such as ARIS or Visio. Additional Information: The candidate should have a minimum of 12 years of experience in SAP PP Production Planning & Control Discrete Industries. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : SAP Integrated Business Planning (IBP) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead process improvement initiatives to enhance efficiency. Develop and implement process documentation and guidelines. Conduct process audits to ensure compliance with standards. Identify opportunities for process optimization and automation. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Integrated Business Planning (IBP). Strong understanding of process modeling and optimization. Experience in business process analysis and design. Knowledge of enterprise resource planning (ERP) systems. Familiarity with process automation tools. Good To Have Skills:Experience with supply chain management processes. Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP Integrated Business Planning (IBP). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? JOB REQUIREMENTSEducation Equivalent Bachelor or GraduateExperience1 - 2 yrs. business experience with similar background (Processes mentioned above)Knowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem-solving skills. Multi-cultural awareness. Passion for customer service. Team player. Results & detail-oriented Focus on high data accuracy. Quality driven – in communications and all system transactions. Strong written and verbal skills in English Language. Knowledge on Success Factors and ServiceNow will be added advantage.Core Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsHire To Retire, Position creation, transfers, promotions, Job Change and Data Change etc. Roles and Responsibilities: About The Role The Workforce Administration Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key Responsibilities Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare minutes of meeting'. Ensure LWI's are followed and updated regularly and train the team members on process updates. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt.) related to Hire to Retire, Position creation, transfers, promotions, Job Change and Data Change etc. Have customer facing experience & experience of using telephony to speak with clients

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP EWM Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes, partner with the business to define product requirements, and participate in user and task analysis to represent business needs. You will guide the implementation of new processes and technologies in a collaborative environment. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead process improvement initiatives to enhance efficiency- Develop and maintain process documentation- Conduct process audits to ensure compliance Professional & Technical Skills:- Must To Have Skills:Proficiency in SAP EWM- Strong understanding of business process analysis- Experience in defining product requirements- Knowledge of user and task analysis techniques- Ability to design and implement process improvements Additional Information:- The candidate should have a minimum of 12 years of experience in SAP EWM- This position is based at our Chennai office- A 15 years full time education is required Qualifications 15 years full time education

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics daily and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure assigned tasks are completed accurately and in a timely fashion. Maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. Payroll experience into US/UK/International What are we looking for? Skills / Knowledge: Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization and prioritization skills to deliver as per deadlines. Attention to detail and quality-driven in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork and collaboration. Multi-cultural awareness. Flexibility to work in shifts.Functional Competencies: Knowledge of Payroll Processes. Strong command of written and verbal English language. Proficiency in MS Office/Excel Skills. Knowledge of SuccessFactors would be a plus. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts

About The Role Template Job Title - Workplace Service Dev Associate Manager (French Language) Management Level :CL 11 Location:Bangalore – BDC14 Must have skills: Excellent communication skills and ability to lead conversations with stakeholders. Experience working in workplace related tools or process is an added advantage. Reports/Dashboards and Analytics Process Improvement/Innovation Stakeholder Management FRENCH LANGUAGE – READING, SPEAKING & WRITING SKILLS REQUIRED. B2 or C1 LEVELS Good to have skills:Knowledge of space utilization and facilities management, Experience working in workplace related tools or process is an added advantage. Job Summary :The CRM / Processing Analyst responds to customer inquiries or completes routine administrative processing requests via multiple access channels including service request via Service Now, email, call, Teams. To work in a high performing centralized environment aiding virtual customers. Include responsibility for optimizing space and planning space to meet business objectives, managing day-to-day organizational space assignments, Advising internal customers on utilization improvements and planning options. Assigning and managing task assignments. Deliver Workplace services within agreed time, quality, and cost. Roles & Responsibilities: Respond to inquiries and/or process requests via calls, emails, tickets according to established processes and policies. Process transactions / operational requests in workplace service or finance / tools domain Experience working in workplace related tools or process is an added advantage. Demonstrated, well-developed verbal and written communication skills; Customer-oriented; seeks solutions that will provide value to end-user Raise or escalate cases that do not have or do not fit yet in existing practice and process documentation. Document transactions according to established process documentation and/or as required based on business requirement. Enhance and improve operational workflow and performance. Validate and process transactions based on various sources, such as but not limited to, service request tickets, trackers/tools, invoices, transaction receipts or documentation. Resolve discrepancies and/or disputes according to established processes and policies. Track, monitor and complete transactions from request to payment. Raise or escalate transactions that are inaccurate and/or aging. Generate and validate reports for various business requirements, such as but not limited to status reports, scorecards, dashboards, etc. Provide insights on transaction trends such as but not limited to, usual requests or inquiries, customer behaviors, internal or cross-functional process changes impact. Actively participate in all process improvements stages:conceptualization, implementation and continuous process improvements. Operate according to established process and guidelines of Accenture Operations Excellence (OPEX). Learns new applications, technologies, and skills through intensive hands-on experience. Respond to the unique reporting requirements of the Operations/Cross functional departments on real-time / Adhoc basis. Support reservations, collaboration space scheduling and space management system, maintains space information, and provides ongoing support to users of the scheduling and space management system through training, maintenance, and troubleshooting. Responsible to check the space reservation system , all details in systems are accurate and actioned Co-ordinate/negotiate with various stakeholders for timely delivery of inputs for seat planning. Ensure optimum utilization of seats against a defined set of principles and metrics. Track and enable changes to space inventory. Professional & Technical Skills: Knowledge of supervisory practices and principles. Possess excellent communication skills, both written and verbal Convincing/negotiation skills Maintain a focus on Customer service. MS Excel skills Additional Information: Must be flexible to support US and Europe working hours. Ability to work effectively in a virtual and global environment This position is based at our Bengaluru office and requires to work from office About Our Company | Accenture (do not remove the hyperlink) Qualifications Experience: 1-4 years of experience. Educational Qualification: Graduate and equivalent

Skill required: Payroll - Payroll Process Design Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems pertaining to payroll. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members. Delivery & Client Management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, ensure service measures and outcomes are met, demonstrate strong customer service, manage service issues and escalations, create logical plans with realistic estimates, develop and maintain excellent relationships with internal and external clients, and ensure Business Continuity and Disaster Recovery Plans are up to date. Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Payroll Processes, support in Knowledge Transfer, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, escalate issues when necessary, and actively participate in process-related business meetings. OE OPEX & Continuous Improvement:Liaise with the Business Excellence team, identify and implement improvement ideas, ensure process dashboards are reviewed, and ensure process controls are followed. Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders. Team Management & Team Development What are we looking for? Functional Competencies: Extensive experience in Payroll Processes Clear understanding of existing metrics and how they are measured Business Process Implementation Strong MS Office and Excel skills Client Interfacing skills (Email & Phone) English language proficiency Proficient with Business Excellence PracticesAdaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Trust & Safety - Content management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? oThe following skills are required to perform this role- Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Strong knowledge of content policies, community guidelines, and online safety practices Leadership and Management Skills:oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines. Communication Skills:oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback. Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure. Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements. Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations. Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly. Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively. Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement. Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security. Roles and Responsibilities: Your role requires the following responsibilities- Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client. Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed. Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance Reporting: Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes. Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy. Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. Qualifications Any Graduation

Skill required: Trust & Safety - Content management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? oThe following skills are required to perform this role- Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Strong knowledge of content policies, community guidelines, and online safety practices Leadership and Management Skills:oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines. Communication Skills:oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback. Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure. Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements. Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations. Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly. Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively. Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement. Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security. Roles and Responsibilities: Your role requires the following responsibilities- Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client. Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed. Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance Reporting: Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes. Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy. Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. Qualifications Any Graduation

Job Description Pre-requisite for this role : This role demands the district program associate to be stationed at one of the villages where the project is being implemented. This will be the primary and mandatory condition for this role. Candidate is supposed to have a two-wheeler, should know how to drive, and should have valid two-wheeler driving licence. Candidate should know documentation of reports for the districts. Candidate should have Liasoning and networking skills with block and district officials. Candidate should know how to write reports and case studies (either in Hindi or else in English) Candidate should have knowledge and experience of developing micro proposals for individual households/Children/SHG for approvals and budgets for the same. Key Responsibilities : Develop Project Implementation Plans (PIP s) in close coordination with Program Associate. Ensuring timely delivery of Project plan with program quality. Develop Family Development Plan (FDP) for each household who are enrolled under the Project with the support from community educators and ensuring updation of the same on yearly basis. Developing plans for business (BDP) for households and execute income generation activities making sure sustainability of the IGA implemented. Keeping a track on education status of children as well as making sure the SHG are linked with various social security schemes. Analysing existing source of income of families as well as skill set. Proposing income generation activities for the families and implementation of the same. Providing hand holding support to the community educators and develop plan for them on monthly basis and review of the same. Bringing on board the Academic Mentors for the location and be successful in running academic support classes as well as playing a lead role in establishing and running child friendly libraries. Keep a track on the budget for the district and ensuring quality as well as timely implementation of Project. Liasoning with district level officials and all line departments for leveraging government funds and linking families with social security schemes. Ensuring grading of Self Hep Groups and monitoring the performance of SHG s. Coordinate and Organize trainings/capacity building and strategic guidance to community educators as per the requirement of the program. Design and implementation of campaigns on child rights and thematic areas specific to district. Develop systems and structures at the district level for process documentation and registration. Ensure logistic support toward the trainings and other program events. Facilitate the Participatory Planning, Monitoring and Evaluation of Khushaal Bachpan programme, including process documentation. Participating in the cluster level, regional level meetings, workshops, reflections, for learning and incorporation of the same into operations. Assist program associate to develop training modules / manuals. Motivate the children and their parents/caregivers to enrol and reintegrate with the schooling system. Strengthen the School Management Committees (SMC), School level committees with the participation of community and teachers mandated by the government, so that they can deal with the cases of drop out and absenteeism and quality of education. Establishment of Bal Choupals across all the villages and conducting various activities with children on Education, Life Skills, Child Participation and many more. Ensuring monitoring and quality of academic support classes run under the program and tracking the progress of children. The hiring process and procedures in Caritas India reflect the commitment to safeguard the rights and dignity of all people especially children and vulnerable adults to live free from abuse and harm. Caritas commits to its values and is an equal-opportunity employer . Salary : Salary : CTC 44,000/- per month (Cost to Organization) Function Area : Role : Role : Associate Location : Location : Bastar and Raipur (Position based in Bastar) Experience : Experience : i. Minimum bachelor s degree with minimum 3 years of experience in capacity building, documentation and working with community and children is preferable. KeySkills : Adequate knowledge on social dynamics of the region is strongly required. Strong communication and documentation skill. Ability to use computers and use MS Office (Word PPT and Excel) Should be able to read and write both in Hindi and English Should be able to do computer typing. Should be a good communicator and Liasoning skills. Company Name : Caritas India Email : hr@caritasindia.org https://www.caritasindia.org/ Our Sponsors Social Links Contact US Caritas India Headquarter: Caritas India, CBCI Centre, Ashok Place, Opposite to Gole Dak Khana, New Delhi - 11 00 01, India Tel - 91 -11 - 2336 3390 / 2374 23 39 Email - director@caritasindia.org Quick Contact

Have good knowledge in F&A world and experience of auditing, R2R/ GL accounting Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets. Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent performance Ensure continued calibration to the quality framework Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting. Facilitate Kaizen initiatives within the team. Accountable for customer complaint resolution process. Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook. Responsible for timely & accurate reporting, updates and business insights. Foster a spirit of continuous learning & collaboration across teams career development, coaching & mentoring. Qualifications Commerce Graduate. Preferrable GB certified

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We re building a more open world. Join us. Introduction to Team Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability. The Global Leave Administrator would be responsible for assisting a nd administering all types of leave programs for the companys global workforce focusing on US operations.This role ensures compliance with local, state, and international leave laws and regulations, and provides guidance to employees and managers on leave policies and procedures. In this role you will: Administer Leave Programs: Act as subject matter expert for employee leave and accommodation requests, including long term sick leave, parental leave, short-term and long-term disability, and other statutory leaves , ensuring compliance with all applicable federal / state laws and company policies. Compliance: Interpret and e nsure compliance with all relevant laws and regulations across different countries and regions. Stay updated on changes in leave laws and regulations. Employee Experience : Provide empathetic and supportive guidance to employees regarding leave policies, eligibility, and documentation requirements. Address employee inquiries and concerns related to leave. Documentation and Tracking: Maintain accurate records of leave requests, approvals, and usage. Prior experience with ServiceNow and Workday a plus. Communication: Demonstrated experience to guide employees and managers through complex leave and accommodation scenarios, providing clear expectations and empathetic solutions. Coordinate with People Operations team to ensure smooth leave administration. Reporting : Generate reports on leave usage and trends. Provide insights and recommendations to COE and People Operations based on leave data. Monitor and track leave trends and accommodation requests to provide data-driven insights for process improvements. Policy Development : Assist in the development and delivery of training programs for managers and employees on leave policies, accommodations, and best practices. Training: Assist with training sessions for employees and managers on leave policies and process . Accommodations: Manage and oversee workplace accommodation requests, ensuring that they are handled efficiently, fairly, and in accordance with legal guidelines. Process Documentation: Maintain accurate standard operating procedures and documentation to support compliance and reporting requirements. Vendor Management: Partner with HR, managers, and third-party leave administrators to streamline the leave process, ensuring timely submission and review of required documentation, as applicable. Experience and Qualifications: 5+ years of experience with 3+ years of experience in benefits administration, specifically handling leaves and accommodations. Strong knowledge of HR and employment laws in US Market. Excellent verbal and written communication skills to effectively interact with employees and managers. Strong organizational, analytical, and detail-oriented skills. Ability to work in a fast-paced environment while managing multiple priorities. Self-motivated with the ability to work independently, while maintaining

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose The role is responsible to perform accounting and bookkeeping activities, balance sheet reconciliations and collaborate with auditors in order to ensure timely account closing and reporting in accordance with the guidelines and best practices followed by the organization. Role Accountability Closing of books of accounts and Reporting Preparation of Balance Sheet, Profit and loss statement in line with Ind AS guideline. Capital Risk Adequacy Ration in line with RBI Master direction applicable for NBFC for each reporting date Preparation of Balance Sheet Pack for CFO and Controller Review Preparation of P & L dashboard for monthly review Prepare ratio analysis for ad hoc reporting to RBI/SBI Assists in preparing Schedules/notes in relation to annual financial statement Prepare Open items for ORMC reporting Audit coordination Coordinate with peer department for information related to qtrly/annual audit [RBI/CAG/Statutory audit] Coordinate with RISK/CS/Treasury to arrange data for adhoc audit queries from regulator. Measures of Success Timely closure of monthly/quarterly books and reviews Timely closure of audits Zero unreconciled accounts and no aged open items Compliance to prescribed internal control, laid down policies and procedures Timely and accurate updation of process documentation Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of closing and reporting Knowledge of Indian GAAP, new Ind-AS and Regulatory requirements for NBFC Competencies critical to the role Process Orientation Detail Orientation Quantitative Ability Qualification CA Preferred Industry FSI

Relocation Assistance Offered Within Country Job Number #166984 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values Caring, Inclusive, and Courageous we foster a culture that inspires our people to achieve common goals. Together, lets build a brighter, healthier future for all. Job Purpose: As an Internal Auditor at CP India, you will play a pivotal role in enhancing the efficiency and integrity of our operations. You will conduct important audits across various functions and processes, ensuring compliance with SOX requirements and driving process improvements that develop better business practices. Job Context & Challenges: Be a part of comprehensive reviews and audits of diverse business processes, including factories, warehouses, and sales offices, giving to process improvements and strategic business practices. Develop and refine Standard Operating Procedures and detailed process notes. Ensure thorough compliance with Governance, Risk, and Compliance (GRC) Requirements and conduct periodic reviews of Segregation of Duties (SOD) and critical access reports. Uphold SOX compliance standards for CP India with diligence and accuracy. Drive simplification projects to streamline processes and increase operational efficiency. Implement detailed quarterly General Ledger (GL) analysis to sustain financial accuracy. Functional Linkages: Internal: Collaborate continuously with various internal functions within CP India, ensuring coordinated efforts for SOX compliance and audit procedures. External: Occasionally liaise with external audit firms and consultants, bringing additional insights, validation, and expertise to our audit assignments. Key Accountabilities: Audit Report Review & Preparation: Develop and lead comprehensive audit plans, ensuring thorough review operations and communicating actionable audit findings and recommendations. SOX Control Design Testing: Support design testing of various SOX control processes and coordinate daily testing consolidations. RCA Support: Examine SOD violations, supervise critical access assessments, and collaborate closely with the GRC team at CBS. Bank Rights Administration: Handle user access, supervise addition/deletion processes, and control HSBC & BOA bank payment rights following management approvals. Quarterly Certification: Ensure compliance with SOX 302 certification and other related compliance requirements, reinforcing our commitment to clarity. Simplification Projects: Champion the implementation of simplification tools and meticulous preparation of process documentation. Experience & Qualifications: Essential Experience: A strong finance background or equivalent experience with a minimum of 2 years in internal auditing. Qualifications: A Chartered Accountant or equivalent postgraduate qualification, demonstrating professional excellence and analytical prowess. #CPIL #LI-AP1 Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people ensuring our workforce represents the people and communities we serve and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Please complete this request form should you require accommodation.

We are looking for an Associate - Manufacturing (CNC Turning & Inspection), who thrives in a high performance and fast paced technical environment. As an Associate within the Manufacturing (CNC Turning & Inspection) team, you will be responsible for independently performing most function tasks, ensuring that our customer receives a great product. What youll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Inward inspection of incoming material for cnc turning Pre-turning & setting of work-holding as per turning strategy defined in process documentation Accurately build cutting tools as per tool list and set the job on machine as per process documentation Understand turning strategy and ensure safe and efficient operation of 3-5 Axis CNC machines Understand parts form, fit and function in assembly and its function Ensure that required aesthetic and dimensional accuracy is achieved during turning process Deburr, clean and inspect machined part to validate that all required characteristics are fully achieved Optimise turning efficiency with regular machine maintenance & Cutting Tool Krib organisation Duly complete operation, inspection and quality systems documentation Work with Design, APQP and Assembly team to ensure that customer requirements are met Swiftly resolve non-conformance to minimise impact on project objectives Deliver your work right first time & on time in full Understand project goals and objectives and complete your task within budget Follow processes, standard operating procedure (SOP) and apply best practices in your work Follow functions performance and improvement processes in your work Apply lean & 5S visual work environment principles in your work Align your work to meet your KPIs to achieve your growth goals Evaluate your KPI trend and implement required course corrections Utilise learning material & proactively participate in discussion forums Make your learning program to enhance your skills & knowledge Make & implement your performance & economic growth plan What youll need: Passion for our Vision: Transform Manufacturing 2+ years of total working experience in related domain In-depth domain knowledge gained at an education institution or self-learnt Proficient knowledge of 3-5 Axis turning and cutting strategies of highly complex metallic components Proficient knowledge of full manufacturing cycle of large and complex assembly at very high-quality level Proficient knowledge of one off/low volume turning best practices & manual G & M code programming Proficient knowledge of 3-5 Axis machine operations using Siemens and Fanuc machine control systems Proficient knowledge of GD&T, fits and tolerances, aerospace materials, special processes & treatments Proficient understanding of quality management systems and ISO9001/AS9100 standards Proficient understanding of lean & six sigma principles Proficiency in engineering fundamentals and emerging technologies Proficient ability to identify risks, manage them and implement mitigating actions Flexibility to go beyond normal work hours in time of need and support other functions Must have: Attitude to positively work with cross functional teams Respectful behaviour and willingness to adapt company code of conduct Attitude to learn, do your best work and grow Initiative and courage to explore new ideas and learn from the mistakes Perfectionist approach and meticulous to the finest detail in everything that you do Clear and concise written & verbal English language communication as well as presentation skills Proficiency in Excel, Outlook, PowerPoint, Teams and other MS Office software Readiness work in different shifts to support customers in different time zone Nice to have: Proficient knowledge of CNC Machine maintenance & calibration Proficient knowledge of conventional machines like drilling, milling, lathe, surface, and cylindrical grinders Proficient knowledge of IOT application in turning operation Proficient knowledge of on-machine probing cycles and programming Experience of working with leading ERP software like - Epicor / SAP / NetSuite Great sense of humour

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Key Responsibilities Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Always demonstrate the highest level of customer service. Complete onboarding formalities Execute process steps related to people movement and benefits administration Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand and adhere to Accenture's processes and working methods Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities.Will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client. What are we looking for? Experience BPO experience would be a plus Knowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem-solving skills. Multi-cultural awareness. Passion for customer service. Team player. Results & detail-oriented Focus on high data accuracy. Quality driven – in communications and all system transactions. Good written and verbal skills. Strong English language communication skillsCore Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

To support the development of scalable fermentation processes from shake flask to 25000 litre reactor scale. To support the process development and scale-up operations from laboratory to plant scale. To support the set-up, operate and monitor microbial fermentation processes under batch, fed-batch and continuous conditions following protocols To work in partnership with colleagues to modify or reconfigure vessels and associated equipment to define the process parameters necessary to achieve optimal. To support the routine maintenance of fermenters, identifying and escalating issues which may impact their performance and availability. To support the design of experiment (DOE) to study the effect of multiple variables on fermentation performance and the effects of interactions between variables To be responsible for providing clearly documented records of technical data, decisions, methodologies, calculations, and software use in an agreed format. To support with internal and external customers as required identifying and understanding their needs and contributing to the design and delivery of agreed outcomes within agreed timescales. To share professional knowledge with colleagues and be responsible for own continuous professional development.

Skill required: Trust & Safety - Content management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being." What are we looking for? """1. Strong coping, emotional resilience, and stress-management skills2. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.3. Strong knowledge of content policies, community guidelines, and online safety practices4. Leadership and Management Skills: 5. Strong leadership qualities to guide and motivate team members.6. Ability to delegate tasks effectively and manage workloads.7. Decision-making skills to resolve conflicts and make tough choices.8. Time management and organizational skills to prioritize tasks and meet deadlines.""""Communication Skills: 1. Excellent verbal and written communication skills to convey information clearly and concisely.2. Active listening skills to understand team members concerns and provide effective feedback.3. Problem-solving and Critical Thinking:4. Analytical skills to identify issues, assess situations, and find practical solutions.5. Ability to think critically and make informed decisions under pressure.Performance Management:1. Skill in setting performance goals and monitoring team members progress.2. Capacity to provide constructive feedback and coach team members for improvement.Client and Stakeholder Management:1. Strong interpersonal skills to interact with clients and stakeholders.2. Ability to understand client expectations and manage relationships effectively.Attention to Detail:1. Thoroughness in reviewing and validating work for accuracy and quality.2. Ability to identify process gaps and areas for improvement.Ethical and Professional Conduct:1. Adherence to ethical standards and professionalism in all interactions.2. Commitment to maintaining confidentiality and data security.""" Roles and Responsibilities: " ""1. Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.2. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.3. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.4. Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.5. Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. 6. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.7. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.8. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.""" Qualification Any Graduation

Join us as a Trade & Transaction Reporting Manager Take on a new career challenge and hone your analytic and leadership skills, in a fast paced, forward-thinking team This is a varied role, where you ll be supporting with exception management, reconciliations, controls testing, process management and issue investigation and resolution This is an opportunity to develop relationships with stakeholders across the bank, allowing great exposure for you and your work Were offering this role at associate vice president level What youll do In your new role, you ll be supporting with trade and transaction reporting and executing a variety of processes. This will include submissions to regulators for trade and transaction reporting and making sure that controls are adhered to and everything is compliant with our regulatory obligations. As a Trade & Transaction Reporting Manager, we ll also look to you for daily people management activities and to ensure the ongoing support and development of your colleagues. Day-to-day, you ll be: Managing a team delivering manual submissions of transactions under all applicable reporting jurisdictions Overseeing the exception management of trade and transactions submissions under all applicable reporting jurisdictions Raising and escalating any breaches in regulatory reporting on time Maintaining documentation, including changes in regulations, new regulatory requirements, changes in internal processes and requests to support the business The skills youll need We re looking for someone with a good understanding of asset classes rates, credit, equity, FX, futures markets and structured trading businesses. Ideally, you ll have gained this from working in a middle office or operations environment. And you ll need to have the ability to build and maintain strong relationships with stakeholders. If you already have experience in people management, this would be an advantage although not essential. Additionally, you ll need: Knowledge of the front-to-back processes needed to maintain a stable and controlled trade environment An understanding of regulatory reporting requirements The ability to work within governance to creatively solve business challenges An awareness of risk and control frameworks, including process documentation, control documentation and supervisory frameworks Good communication and presentation skills Hours 45 Job Posting Closing Date: 13/05/2025

FE fundinfo is a global leader in investment fund data and technology.We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Service Consultant to join our team in Chennai. As a service consultant you will be the primary contact for clients with respect to data workflows and as part of the Client Experience division you will leverage your specialized knowledge to anticipate and meet clients operational needs, maintaining data processes to support their success. Your role requires a flexible approach to adapt to client needs, reduce overheads, and enhance operational efficiency. Your key responsibilities as a Service Consultant will be to: Create and publish documents on behalf of clients. Ensure client expectations are met by providing visibility of available data. Resolve client queries in a timely manner, based on priority and urgency. Ensure smooth operation of internal and external systems and processes. Create and maintain high-standard process documentation. Provide insights based on analysis to clients and managers. Adhere to all general security responsibilities as per the company security policy. To join us as a Service Consultant you will need the following experience and skills: 3-5 years of experience in a client-facing role. Proficient in MS Office (Outlook, Teams, Excel). Excellent written and spoken English communication skills. Strong analytical and problem-solving skills. Proven ability to consistently meet Service Level Agreements (SLA). Fund management experience is an advantage. Knowledge of product analysis and Salesforce is a plus. By joining the team, you will be offered the following: 24 days holiday Paid Study leave Enhanced paternity & maternity Statutory benefits like PF, Gratuity, etc Support to set up home office Health cover with option to add family members Annual health check up Meal cards Full LinkedIn Learning access Apply today for immediate consideration and we will endeavor to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!

Job Description About Us We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you! Reporting to the Group Manager, Customer Support Consultant is responsible to provide customer service to our external and internal customers and third parties, being responsible for carrying out relevant and designated tasks within the External Collections and Customer Support function. Responsibilities Ensure Service Level Agreement parameters are met, including incoming post/fax/emails and work lists and export files. - 15% Facilitate verbal and written communication with customers and authorized third parties as required. - 10% Maintain accurate records on the Company s internal systems. -10% Maintain a high level of quality at all times & carry out any other ad-hoc duties as requested by management. - 10% Negotiate with the customer or authorized third parties to reach agreement on payment or resolution of issues. - 10% Provide an efficient professional service to both internal and external stakeholders at all times. - 10% Provide support, cover, assistance and or guidance to other teams within support operations as required. - 10% Use a variety of systems in addition to Cabot s internal systems to obtain, utilize and process documentation relating to customers / authorized third parties. - 10% Education Required: Bachelor; Any Experience Required: Overall 2 years experience of which Minimum 1 year experience in International process .Candidate should be a Graduate Require Candidates can be from UK/US -Collections/Non-Collections background Candidate should not be from Tech-support background ( Non-hiring organizations- IYOGI/QUA. Basic PC Skills. GCSE level in English & Maths Good negotiations skills. Excellent communication skills (both written and verbal) . Excellent organization and time management skills. Ability to handle a varying and demanding workload. Ability to meet tight time deadlines. Preferred: Positive can do attitude Confident communicator Intuitively empathetic Seeks learning opportunity and self development. What We Offer We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an Employee-First Approach focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Share Job Explore Nearby the Office Success Profile No matter the role, our most successful team members embody a winning combination of these qualities. Drive for Results Innovation and Agility Leading and Enabling Change Building Effective Partnerships Developing Self and Others Our Values In Action Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact. The Encore Promise The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people s feedback and is rooted in real experiences of people working at Encore. Inclusion and Belonging We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work. Improving Our Communities Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere. We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture. Jaison Thomas, Midland Credit Management Managing Director, India Managing Director, India Life At MCM Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success. Celebrating Our Achievements Great Place to Work Certified 2024-2025 India Silver Employer for LGBT+ Inclusion 2024 AVTAR - Best Companies for Women 2024 - India The Economic Times - Best Organisations for Women 2024 AVTAR - Most Inclusive Companies Index 2024 - India Best CSR Project of the Year & Innovation in CSR Practices

Position : Team Leader Operations Location : Noida Sec 2, ( WFO ) Shifts : Rotational (Anytime between 8 AM-5 AM )-Only drop facility for night shifts 5 Days working,2 week off rotational basis Process : US Responsibilities: Develop and mentor the team to fulfill operational needs. Assign tasks to team members, provide hands-on support, and prioritize work. Act as the liaison between the team and management. Monitor work quality, performance metrics, and ensure processes are followed. Conduct root-cause analysis and drive continuous improvement. Requirements : Min 2 Yrs. experience as Team leader Min 5 yrs. of experience required. Bachelor's or master's degree Experience in Back Office Operations Experience in US Mortagage/P&C Insurance/ US Healthcare Experience in Legal documentation Knowledge of sop creation Experience of Transition Excellent communication skills Knowledge of NPS, and Attritions

About The Role : Job Title : Model Risk Model Risk Specialist Corporate TitleAssociate LocationMumbai, India Role Description Model Risk continues to evolve in importance and demand, and it is vital that we enhance our Model Risk Framework across the Bank. The Model Risk Governance team is focused on transforming the processes and framework implementation ensuring early and proactive identification of Model risks to support business strategy.. The successful candidate will take responsibility producing, analysing, and documenting model risk information in line with the bank's internal policies and the designated products of the Insights & Analytics Team services. The role adapts Agile working approaches and delivers tasks in an efficient and timely manner. What we'll offer you: As part of our flexible scheme, here are some of the benefits that you will enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities: Create requirements documents for Model Risk Governance request from new or current state methods to target automated state. Produce comprehensive, quality assured model risk/ model scorecard reports (in Excel / Tableau / PowerPoint) which present global view of the banks model risk. Provide decision support information for focused end-user remediation on current model risk issues with actionable insights through advanced data analysis. Establish new ways of looking at model risk reports/managements KPIs/information by utilising different concepts e.g., scenario planning, trade-off assessments, and analytical thinking for data science and visualization. Achieve competency in using DBs proprietary systems for data extraction, checking and validation of report accuracy. Perform UAT testing on any new model risk tool/report being implemented. Identify opportunities to leverage synergies within different Model Risk Management teams to automate tasks. Maintain a log of all Tableau develop efforts, both in-flight and in the pipeline for consideration, to be presented at various decision making forums. Be able to undertake development work within an Agile work environment. Positive solution based work ethic. Communicate effectively with audiences in a clear & logical manner Your skills and experience: 7+ years of industry experience Experience working with Senior Stakeholders within a high-pressure dynamic environment. Business Intelligence solution design, development, and process documentation to produce required reporting and analytics deliverables, experience in using Tableau is a distinct advantage. Strong analytical skillsets in being able to evaluate patterns and draw meaningful insights from data via quantitative & qualitative analyses. Experience in a quantitative risk management role is a distinct advantage. Strong aptitude and experience in automating manual tasks. Experience working with stakeholders to understand Reporting needs and translate to Business Requirements would be an additional plus. Excellent communication skills both written and oral. A minimum of a bachelors qualification (or equivalent qualification / work experience) preferably in computer science context. Proficiency in Microsoft 365 including Office Suite with in-depth knowledge of advanced analysis techniques (e.g., Pivot Tables, Lookup-Functions), experience with Microsoft Power-Platform is a distinct advantage. Candidate should adopt the Teams Operating Principles Be constructively disruptive. You're either defending the status quo or challenging it. Dont stop at the problem - take ownership. Be creative through ideation, design and iterate solutions to manifest innovation. It doesnt matter if were not always right it matters that keep moving forward. Be credible, intentional, and purposeful. Avoid soft language like I will try, I hope, It may happen, It wont work. Be deliberate. Do as we say will do and commit to delivering on-time and in-full. See success as small incremental gains. Be rigorous, supportive adopt the Principle of Charity. Suspend your assumptions. Be willing to engage in topics outside of your immediate mandate. Adopt rigorous methods to make data-driven decisions a bad outcome is not the same as a bad decision. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleAccounting Control Analyst, NCT LocationPune, India Corporate TitleNCT Role Description Accounting close team is responsible for ensuring Legal Entity financials are reported in Group Consolidation System. Team ensures the completeness of data flow from general ledger to group system, for this various control and exception managements functions are carried out. Team also does various standard accounting entries to ensure correct Legal Entity numbers are reported. The analyst will be responsible for Month end accounting process. The primary function of the role is processing of standard and non-standard accounting adjustments on the ledger, participate in LEC control initiatives, including General Ledger Reconciliation and Substantiation and LEC metrics and ensure accurate, timely and quality delivery of services provided within a risk free controlled environment, to ensure Deutsche Banks overall client satisfaction. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities General Ledger Reconciliation and Substantiation and LEC metrics Accounting and supporting reporting for Frankfurt (Germany) Entities via involved in banking as well as non-banking activities. Understand the business event and convert the same into accounting treatment for reporting purpose for both IFRS as well German GAAP Generating MIS Packs and financial statement which include trend analysis and commentaries. Exception management including reconciliation and break resolution Liaise with the customer/LVC teams and ensure that information is received as per requirement with adequate approvals and standards laid down Independent in managing BAU tasks and also functionally managing other team members in terms of training & review processes in order to build a high performing team Ensure completion/adherence of activity as per standard procedure/key operating procedure. Ensure quality/quantity of processing is maintained as per the SLA Drive process changes in the team to be more efficient and ensuring we still operate in a controlled manner Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business To understand and manage the control environment around the upstream to downstream reporting systems. Develop the understanding of FFT Ledger data flow logics and control framework To ensure all the controls are being follow and all exceptions/validations are cleared to ensure accurate month end reporting Participate in UAT and represent from Accounting Close team for various projects as raised by CTB from time-to-time and provide user inputs Ensure team work culture is practiced Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc) Ensure process documentation (SOP/KOP) are always up to date per current practices. Your skills and experience 3+ years of professional experience (preferably in Finance teams of banks, investment banks or professional accounting / audit firms or in a similar capacity in a BPO / KPO center). Should have handled preparation of reconciliation activities including end to end flow for pending / aged items and resolution Should have knowledge of ERP/S4 Hana Architecture (Preferably SAP) Should have knowledge of Reference Data maintenance (Static Data Maintenance) Working knowledge of IFRS is preferable. Candidate having basic understanding on BI tools like Alteryx, Tableau and Power BI would be preferred Soft Skills Communication Ability to communicate effectively (oral & written) Focused on providing timely and quality output Analytical abilities Displays a high degree of control awareness Has a natural intellectual curiosity Attention to detail Strong analytical / business problem-solving skills Time management skills Well organized & able to clearly present results of work Ability to work under pressure and to deadlines Ability to manage own time Drive and Motivation Passion for change and confidence in own abilities Be comfortable & willing to drive process improvement Diligent, thorough, shows initiative and is proactive Personal Qualities: Proactive, attention to detail / quality of work, able to cope with pressure and deal effectively with demanding clients. Ability to challenge status quo. Education / Certification Graduate or Post-Graduate in Commerce with 4-5 Years of experience OR CA with 3 years of experience. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs