1013 Process Documentation Jobs - Page 39

Responsible for all the flowcharts running in every business. Get the work done within the specific timeline. Provide all the relevant information with everyone in the workflow

Role: SAP SuccessFactors Consultant Experience Range: 6 to 10+ years experience. Other Details 1. Max. Notice Period: 1 Month 2. Salary Range: 14$ per hour 3. Contract Duration: 6 Months 4. Work Location: Work From Home (Remote) Technologies: Certified SuccessFactors Consultant in PMGM, Succession Planning & CDP Good-to-have skill: SAP SuccessFactors PMGM, Succession planning & CDP and any other modules of SuccessFactors Roles & Responsibilities: Individual contributor as a consultant for SAP SuccessFactors Implementation project. Excellent communication written and oral and interpersonal skills. Solid experience in facilitating workshops, identify the functional gaps, designing business requirements, planning end-to-end testing, execution of go-live tasks, co-ordination user training. Test case preparation and testing of application & change releases. Conducting extensive end to end testing for the specific module. Preparing process documentation and user manuals. Will be responsible all the activities of SAP SuccessFactors Implementation/upgrade and for creating SAP tickets. Will be responsible for development, delivery & support in assigned area of work. Will have to coordinate and communicate directly with Project lead/client/Business users as per the job requirements. Experience in working with Onsite/Offshore/Near Shore model. Will work closely with the Project Manager and Project lead. Should delivery on time & with high quality.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Requires relevant expertise in a professional, sales, or technical area through formal education. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies knowledge of business learned through education or experience. Impact No supervisory responsibilities and limited impact on own work team. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Reviews and verifies the accuracy of journal entries and accounting classifications. Assists in preparing process dashboards and reconciliation metrics. Assists with audits by providing supporting records and documentation. Ensures updated process documentation and desktop procedures are used. Ensures guideline adherence and alignment to the standardized process landscape. Spearheads quality efforts and guides the quality verifiers team. Monitors review progress and alerts the review manager if any concerns are observed. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description Requires relevant expertise in a professional, sales, or technical area through formal education. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies knowledge of business learned through education or experience. Impact No supervisory responsibilities and limited impact on own work team. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Reviews and verifies the accuracy of journal entries and accounting classifications. Assists in preparing process dashboards and reconciliation metrics. Assists with audits by providing supporting records and documentation. Ensures updated process documentation and desktop procedures are used. Ensures guideline adherence and alignment to the standardized process landscape. Spearheads quality efforts and guides the quality verifiers team. Monitors review progress and alerts the review manager if any concerns are observed. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

ENVALE SYSTEMS PVT. LTD. is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Should have excellent writing and editing skills, as well as strong attention to detail and the ability to explain complex technical concepts in clear and concise language Strong research and analytical skills Key Skills : First hand experience of writing Specification Documents, Technical Documentation, Use Cases, User Manual etc. Knowledge of Darwin Information Typing Architecture (DITA), XMetaL desirable.

SupplyCopia Software Services Private Limited is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Proven working experience in technical writing of software documentation Excellent written skills in English Strong working knowledge of Microsoft Office Write easy-to-understand user interface text, online he

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client. Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics daily and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure assigned tasks are completed accurately and in a timely fashion. Maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. Strong command of written and verbal English language. Proficiency in MS Office/Excel Skills. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with a Payroll Management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization and prioritization skills to deliver as per deadlines. Attention to detail and quality-driven in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork and collaboration. Multi-cultural awareness. Flexibility to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire DataHub Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to contribute to key decisions and solutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead process improvement initiatives to enhance efficiency. Conduct data analysis to identify trends and insights. Develop and maintain process documentation. Collaborate with stakeholders to gather requirements and define project scope. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire DataHub. Strong understanding of statistical analysis and machine learning algorithms. Experience with data visualization tools such as Tableau or Power BI. Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 12 years of experience in Guidewire DataHub. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Comp & Benefits and Performance management processes. Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with Comp & Benefits and Performance management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire DataHub Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead process improvement initiatives. Conduct data analysis and interpretation. Develop and maintain process documentation. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire DataHub. Strong understanding of data analysis techniques. Experience with process modeling tools. Knowledge of business process optimization. Hands-on experience with data visualization tools. Familiarity with Agile methodologies. Additional Information: The candidate should have a minimum of 7.5 years of experience in Guidewire DataHub. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to contribute to key decisions and solutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead process improvement initiatives to enhance operational efficiency. Conduct stakeholder interviews to gather requirements effectively. Develop and maintain business process documentation. Facilitate workshops and meetings to drive consensus and decision-making. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire ClaimCenter BA. Strong understanding of business process analysis and design. Experience in requirements gathering and documentation. Knowledge of Agile methodologies for project management. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 12 years of experience in Guidewire ClaimCenter BA. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics daily and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure assigned tasks are completed accurately and in a timely fashion. Maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. Strong command of written and verbal English language. Proficiency in MS Office/Excel Skills. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with a Payroll Management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization and prioritization skills to deliver as per deadlines. Attention to detail and quality-driven in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork and collaboration. Multi-cultural awareness. Flexibility to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? JOB REQUIREMENTSEducation Equivalent Bachelor or GraduateExperience1 - 2 yrs. business experience with similar backgroundKnowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem solving skills. Multi-cultural awareness. Passion for customer service. Team player. Results & detail-oriented Focus on high data accuracy. Quality driven – in communications and all system transactions. Strong written and verbal skills in English Language.Core Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Roles and Responsibilities: About The Role The Workforce Administration Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key Responsibilities Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare minutes of meeting'. Ensure LWI's are followed and updated regularly and train the team members on process updates. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients Qualification Any Graduation

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Computer System Validation (CSV) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Be a key player in shaping the future of business processes and technologies. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead process improvement initiatives to enhance efficiency. Develop and maintain process documentation for reference and training purposes. Professional & Technical Skills: Must To Have Skills: Proficiency in Computer System Validation (CSV). Strong understanding of regulatory compliance requirements. Experience in process mapping and optimization. Knowledge of business process modeling tools. Ability to communicate effectively with stakeholders. Good To Have Skills: Experience with business process automation tools. Additional Information: The candidate should have a minimum of 7.5 years of experience in Computer System Validation (CSV). This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire DataHub Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to drive business decisions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead process improvement initiatives to enhance efficiency. Conduct data analysis to identify trends and insights. Develop and maintain process documentation. Facilitate workshops and meetings to gather requirements. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire DataHub. Strong understanding of data modeling and data mapping. Experience in business process analysis and improvement. Knowledge of Agile methodologies for project management. Hands-on experience with process modeling tools like Visio. Additional Information: The candidate should have a minimum of 7.5 years of experience in Guidewire DataHub. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client. Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documenting Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics daily and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure assigned tasks are completed accurately and in a timely fashion. Maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. Strong command of written and verbal English language. Proficiency in MS Office/Excel Skills. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with a Payroll Management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization and prioritization skills to deliver as per deadlines. Attention to detail and quality-driven in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork and collaboration. Multi-cultural awareness. Flexibility to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Bachelor's degree (Any discipline)"Essentials : 4-6 Years overall experience 3+ Years Learning admin process experience with similar background Desirable : HR Domain certification Certification would be a plus Successfactors Experience is a plus Exposure to BPO industry" Roles and Responsibilities: "Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process." Qualification Any Graduation

Job description Consultant ( US Consultant/ Canadian Consultant / Australian Consultant ) Location : Hiring for Bangalore Mandatory Points : 1. Good English Communication is required. 2. Should be Flexible with Night shits. 3. Looking for 2024 and 2025 Freshers. 3. Must have original Degree marksheets with PDC. Consultant: responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Timeshare property, Claims Servicing & Claims Prevention etc. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Technical Skills : Educational Qualification and Experience: Minimum of 15 years of formal education Graduate Interested Candidate can send there 'RESUME' in this below mention mail pooja_halder@trigent.com or contact at 886191338 Role: Associate / Consultant Industry Type: BPM / BPO Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: B.Com in Any Specialization, B.Sc in Any Specialization, B.B.A/ B.M.S in Any Specialization

Overview The Climate Data and Content Services team is responsible for the research and assessment of carbon footprint and business initiatives related to climate change for approximately 14,000 companies globally. The team’s research is focused on climate-related metrics including carbon emissions, energy performance, climate change targets and commitments and other relevant sector specific data, using a variety of sources, such as annual reports, sustainability reports, quantitative data feeds from third-party providers, news publications, and other company disclosures. Responsibilities Responsibilities Procuring and processing information about globally listed companies such as Using multiple sources: lengthy annual reports, CSR reports, websites, quantitative data feeds, web crawlers Types of information: quantitative data, key performance indicators Topics or subject matters: traditional financial risk, corporate governance and sustainability Types of analysis: rules-based, subjective analysis, written summaries Your primary responsibility is to contribute to the sector expertise of the team and to support all our climate data integration efforts. You will support the quality of our Climate data set within your sector and engage with internal and external stakeholders for better understanding of methodology and data. Your tasks will include reviewing and validating climate data provided by vendors and issuers. You are expected to address queries from internal and external users pertaining to Climate data, reconciling data challenges, training users on methodologies and processes, and maintaining process documentation. Work with a global team of researchers, data and IT specialists, and vendors to enhance and improve our research and assessment of companies’ carbon footprint, climate change targets and commitments, and climate change mitigation practices. Capture and transform climate data metrics into meaningful information/ratings/scores Drive coverage and content expansion projects defined by the business. Update and refine industry assessment guides for data collectors and internal analysts Design and implement process improvements and QA checks to ensure consistent data quality and efficiency Contribute to working committees, projects, or perform other tasks as deemed necessary by the business. Qualifications Bachelor's/ Master’s degree in finance, statistics, sustainability, environmental science, oil and gas engineering, Power management Knowledge of climate change issues and regulations, including carbon offsets, climate reporting standards (e.g. TCFD, ISSB) and frameworks (e.g. IPCC, UNFCCC, etc.). Minimum of 5-7 years working experience in Energy (Oil & Gas) or Power or Industrials or Transport sectors and/or a background on GHG assessments, GRI reporting, or environmental impact assessments. Experience in data visualization tools is desirable (Power BI/ Tableau/ Python/SQL) Ability to articulate and communicate complex concepts with ease. Fast learner and strong logical thinker. Ability to work under minimal supervision. Anticipate problems and opportunities, and adapt to new challenges. Ability to work with multiple stakeholders in a collaborative global team environment. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure Organization & prioritisation skills to deliver as per deadlines Attention to detail & quality driven – in communications and all system transactions Demonstrate high levels of confidentiality Team Work & collaboration Multi-cultural awareness Flexibile to work in Shifts Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc). Strong command on written and verbal English language Knowledge of MS Office/Excel Skills would be a plus Knowledge of Successfactors would be a plus Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiatives Qualifications Any Graduation

Skill required: Talent Acquisition - Onboarding Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards.Candidates with End to End Recruitment experience - Domestic/International Market Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure Organization & prioritisation skills to deliver as per deadlines Attention to detail & quality driven – in communications and all system transactions Demonstrate high levels of confidentiality Team Work & collaboration Multi-cultural awareness Flexibile to work in Shifts What are we looking for? Essentials: Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including: Experience of building, owning & maintaining talent pools, including our own internal talent pool Extensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. Proficiency in using MS Office Suite – Word and Excel Strong command on written and verbal English languageDesirable: Knowledge of using recruitment management system like Taleo, Kenexa, Succesfactors etc. Experience in hiring volumes or niche skillsPerform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiatives Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Working alongside recruitment & Onboarding team to:oUnderstand the recruitment priorities of the business to spot required skills & competencies for each roleoUtilise market-mapping techniques to understand where talent exists, keep up-to-date on market trends and provide strategic advice on how best to access talentoCreate Requisition in recruitment systemoCreate and maintain contact with talent communities for both active and passive candidates within required skill-setsoUse a variety of direct candidate attraction techniques, including job boards, Boolean searches, CV databases, referrals, social networking sites, search engine optimisation activity etc. to drive candidates to the company websiteoScreen Candidate profilesoEngage with candidates to produce short-lists and long-lists as part of recruitment campaigns where requiredoSchedule interviews of shortlisted candidatesoFacilitate reference checks & back ground verification checks as per the recruitment guidelinesoEvaluate potential sourcing channels in line with sourcing strategy oMonitor sourcing channel effectivenessoManage candidate relationships and keep them engaged throughout the recruitment process Candidate Management- Track internal & external candidates through entire workflow on candidate tracking system to keep recruitment database up to date Onboard the selected candidates Assist vendor invoicing process by raising purchase orders Processing all recruitment activitoes in ATS / Recruiting workflow Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Qualifications Any Graduation

Skill required: Talent & HR Practice - Learning Delivery Operations Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? We are seeking a Learning Practitioner / Learning Manager with extensive experience in learning strategy, transformation, and technology enablement. The ideal candidate will possess deep expertise in learning operations, adult learning principles, and capability-building frameworks and demonstrate a strong consultative approach to design and deliver innovative learning solutions. The candidate should have a good understanding of the end-to-end learning lifecycle not only covering strategy but also learning experience design, learning administration, learning delivery, knowledge management, analytics and reporting etc. to name a few. Candidates with experience in learning transformation, automation, and leveraging emerging technologies like Generative AI and agentic technologies will be highly valued.Act as a Subject Matter Expert in Learning Strategy, Curriculum Design, and Technology.Lead learning transformation projects using digital solutions, automation, and Generative AI to enhance the learner experience.Develop future learning solutions aligned with organizational goals and best practices.Collaborate with teams to integrate learning policies, processes, and systems.Design process documentation (maps, SOPs, presentations) for operational efficiency.Engage with clients and stakeholders to address learning challenges with innovative solutions.Drive continuous improvement by analyzing learning processes and tracking KPIs.Identify automation opportunities and align with LMS and LXP platforms (e.g., CSOD, SAP, Workday).Stay updated on learning trends and integrate best practices into scalable solutions.In Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability.Contribute to learning analytics for data-driven decision-making.Mentor team members to foster a culture of innovation and growth. What are we looking for? Deep understanding of adult learning principles, learning sciences, and their application in modern learning solutions. Strong expertise in learning tools and technologies Experience with process mapping, documentation, and business process management. Proven ability to lead client engagements, solution orals, and provide advisory/consultative support. Global exposure and ability to work across diverse industries, cultures, and time zones. Strong analytical and problem-solving skills with excellent communication and influencing capabilities. Familiarity with Generative AI, automation, and agentic technologies is a plus.Core Competencies: Learning Strategy & Transformation Curriculum Design & Capability Building Learning Technology Enablement Change Management & Process Improvement Client Engagement & Consultative Solutioning Industry Best Practices & Continuous Innovation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation