1007 Process Documentation Jobs - Page 28

Role :PMO Lead Career Band : C1 Description The role incument is responsible for complete end to end project management for the assigned project which includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management. PM role can exist at offshore and overseas. Span of 20 - 40 FTE (2-5 Project Leads) Responsibilities Works with the offshore Delivery Manager/ Program Manager to ensure that all the delivery parameters ( (Bulge, Offshore Ratio, Effort Under run etc) are in sync with the account plan Ensures timely delivery in order to avoid the penalty payouts, adherance to project cashflow schedule Contributes to increased value to client, and wallet share to Wipro through deployment of domain experts, consultants & architects Records and manages project issues and escalation wherever necessary Handles Change Request Process Identifies, shares, highlights and escalates the risks captured in the status reports shared on a periodic basis Ensures the required infrastructure is in place for team members, including physical, hardware, software, requirements Manages people processes, goal setting , feedback, career growth and engagement Evolves risk mitigation and contingency plans and be able to work withinternal supervision/guidance to manage internal and external conflicts Understands the metrics that need to be traced, establishes sign offs, initiates C-SAT and acts on feedback Certifications & Assessments : PMCP/ PMA Knowledge Must Have: Understanding and appreciation of the relevant technology or group of technologies Conceptual awareness of core project management techniques Understanding of estimation techniques, review mechanism, cost Should be well versed with areas of quality management like quality planning,inspection and Quality control Understanding of Customer Enagement Models, Financial parameters and Delivery & Ops parameters Should be well versed with areas of quality management like quality planning,inspection and control Preferred Business Domain understandin Understanding of the Industry & Competitive landscape Experience Must Have: Experience of managing multiple project modules as a project Lead Applying tools to effort, cost, schedule and quality Handling Teams Should have worked on proposals involving relevant areas of the project Process documentation for L1, L2, L3 & L4 processes Total relevant experience of 6+ years with atleast 18 months in the role of a Lead Preferred Managed projects of reasonable size and complexity as a Project Manager or Lead Behavioral Skills & Attributes Problem Solving & Decision Making Managing Complexity Execution Excellence Stakeholder Management Client Centricity Effective Communication Nurturing People Mandatory Skills: PMO. Experience5-8 Years.

Flair for data preparation and product data upkeep. Good PC skills with expertise in MS- Office. Knowledge of valve construction and mfg .processes followed. Hands on experience with any CAD or Configuration software is plus Exposure to working in SAP / ECTR Environment. Good communication skills with ability to communicate in English. Good team player having willingness to learn new things, apply them and share. To assist in preparation of process documents and their regular updates. To carry out material number classification related tasks using Classmate Finder f Good analytical ,communication and time management skills ; ability to speak in English fluently Customer centric approach. Good team player with interactive approach and flair to explore, apply , suggest new possibilities and share them. To guide, train and assist other Support engineers in their in-hand tasks of Product data preparation; Interact with internal customers with respect to entrusted projects and tasks. Assist in work planning and assigning tasks to Support Engineers in co-ordination with senior. To support in knowledgebase / skill updates , applying them further to related tasks and maintaining process documentation.

What does this role entail Coordinate HR administrative tasks, employee lifecycle events, and HR operations Support end-to-end onboarding and offboarding processes Maintain and update employee records and HR databases accurately Liaise with internal departments to ensure smooth HR service delivery Assist in organizing employee engagement activities and internal communication Help drive HR projects such as policy revisions, audits, and process documentation Schedule and facilitate interviews, training sessions, and HRIS upkeepingWhat lands you in this role Proven experience of at least 6 months as an HR Coordinator, HR Assistant, or in a similar HR support role. Familiarity with HRIS systems, Excel, and document management tools Strong organizational and multitasking abilities Excellent communication and interpersonal skills Bachelors/Master s in Human Resources, Psychology, or related field Exposure to the IT/Analytics/SaaS industry will be an added advantage What we offer An opportunity to be part of some of the best enterprise SaaS products to be built out of India. Opportunities to quench your thirst for problem-solving, experimenting, learning, and implementing innovative solutions. A flat, collegial work environment, with a work hard, play hard attitude. A platform for rapid growth if you are willing to try new things without fear of failure. Remuneration with best-in-class industry standards, with generous health insurance cover

The Red Hat Global Business Process Owner for the Payroll team is looking for a Business Analyst. In this role, you will support payroll in delivering projects aligned with strategic business priorities and critical finance projects aligned to strategic business priorities. In addition, youll partner closely with members across the Finance, HR, and IT teams and the business to actively deliver standard processes and services.You will need to have solid communication and presentation skills and work with subject matter experts in the business. In addition, You must be able to work a flexible schedule to accommodate collaboration across different time zones and business needs. Youll use an open and collaborative approach to work with the payroll team and across the business. Youll also need to demonstrate a commitment to customer service, anticipate challenges, and meet and exceed expectations by solving problems quickly and effectively. What will you do: Work with globally distributed, cross-functional leaders, program managers, process analysts, and delivery stakeholders to understand business needs and desired outcomes Demonstrate good judgment in selecting methods and techniques to identify, document, and prioritize business objectives Facilitate working sessions with business owners and subject matter experts to elicit, capture, and prioritize business requirements Lead requirements definition and analysis, ensuring requirements are complete, concise, understandable, and traceable; organize into concise user stories with clear acceptance criteria Conduct walkthroughs to validate requirements; manage stakeholder expectations and requirements scope throughout a project Assist with identifying and documenting project risks, assumptions, and dependencies Partner with process analysts to assist with identifying new, or changes to existing processes, policies, or operational controls Assist change management consultants and process analysts with business readiness planning, preparation, and delivery Document findings and recommendations from POC initiatives, including success criteria, risks, and potential implementation roadmaps. Work with stakeholders to refine data management strategies based on insights gained through POC evaluations What will you bring: 3+ years of experience within HR or payrolland process design 2+ years of experience in the business analysis domain and a passion for business process Experience using project and change management tools and methodologies Solid consulting and facilitation skills with the ability to influence Excellent technical and business communication skills, including building presentations Working knowledge of Google Suite, Smart Sheet, Excel, and process documentation software like Proficiency in agile software development methodology Business analyst or Six Sigma certification is a plus. About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

Role: Technical Writer Location: Bengaluru What you ll do We re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we re all united in the vision to lead the programmatic industry and make it better. The Technical Writer will be an integral part of the Program Management office who will collate and construct document repositories, with the existing and new content. The repositories will be designed to serve the content with ease of access for different stakeholders and also develop content from different user personas. This role will work closely with the Technical managers, Product managers, Data Scientists and Analysts to meet the requirements of different stakeholders. This will also provide opportunities for you to build standards for documentation across the board. Develop comprehensive documentation that meets CoE standards. Obtain a deep understanding of products and services to translate complex product, tech, DS and analytics information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success. Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications. Evaluate current content and develop innovative approaches for improvement. Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage. Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. Evangelize different standards of documentation and bring in the appropriate toolsets required to accomplish the objectives. Be tech-savvy in exploring and integrating AI-enabled tools across the documentation lifecycle to enhance delivery efficiency and improve content quality. What you ll bring At least 5 years of experience in building technical content and possess knowledge and Know-hows of technical writing software tools, mindset for research and development, Ability to work with different teams and interpret different stakeholder expectations. We ve highlighted some key skills, experience, and requirements for this role. But please don t worry if you don t meet every single one. Our talent team strives to find the best people. They might see something in your background that s a fit for this role, or another opportunity at MiQ. If you have a passion for the role, please still apply. What s in it for you? Our Center of Excellence is the very heart of MiQ, and it s where the magic happens. It means everything you do and everything you create will have a huge impact across our entire global business. MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we re always moving towards becoming an even better place to work. Values Our values are so much more than statements . They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small. We do what we love - Passion We figure it out - Determination We anticipate the unexpected - Agility We always unite - Unite We dare to be unconventional - Courage Benefits Every region and office have specific perks and benefits, but every person joining MiQ can expect: A hybrid work environment New hire orientation with job specific onboarding and training Internal and global mobility opportunities Competitive healthcare benefits Bonus and performance incentives Generous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives. Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities. Apply today! Equal Opportunity Employer

NetSuite Functional Consultant - Finance1 Job Responsibilities: 8+ yrs of experience in NetSuite Implementation & Enhancement projects Thorough knowledge of NetSuite functionalities and architecture Configure/customize NetSuite application to meet customers business requirements. Conduct personalization sessions and document with meeting minute summaries. Demonstrated experience in participating and translating customer business requirements into Business solutions, either as a software solution or a re-engineering initiative Collaborate with technical team member(s) to help guide the development of customized solutions, or data extracts using SQL queries Identify test scenarios, establish test cases and support SIT, UAT with core client stakeholders to ensure system configuration objectives have been met Create training/support documentation, and drive end-user training to promote user adoption Support the Go Live deployment processes, ensuring a seamless software launch and continuity of business operations during cutover Responsible for owning and delivering complex solutions using Oracle NetSuite platform. Documentation of requirement, Process and User documentation Design business process and application configuration for application based on industry best practices. Software-testing and Conduct testing of all kinds and prepare test cases of the modules implemented and developed. Suggest process improvements based on application capability and industry best practices. NetSuite Setups Customer, Vendor, and Item Department, Class, Locations NetSuite Processes Order to Cash Procure to Pay Bank Reconciliation Accounting Advanced Revenue management Fixed Asset Intercompany Management Form Customizations & Fields Creation Custom Records CSV Imports Work-Flows Saved Searches & Report Customization Integration process mapping Test and Deploy NetSuite customizations and new functionality based on changing business need Create functional Design document, User Manuals and Business Process documentation for all processes. Experience in providing training to client and conducting UATs. Skills & Experience Required: 8+ years of hands-on experience in NetSuite Functional activities Hands on experience on NetSuite Integration with 3rd party application. Should have min 5 end to end implementation experience. Strong communication skills to Work closely with customers and partners to gather requirements and design solutions. Excellent command on flowcharts, Data flow Diagrams Strong analytical and problem-solving skills, Good team player and collaborate with other team Ready to be on-call on a rotational basis. Excellent command on google sheet, google apps, word, excel, PowerPoint.

Job This role is for heading the PED function of Movement plant. PED function is responsible for creating process routing for Movementcomponents, identify & establish new manufacturing process, anchoring engg change request trials, carry out new materials, process trails, establish alternate, secondary production sources, analysis of competitor product on process & quality, analysis & action plans for Mkt return feedbacks. External Interfaces\u00B7 Vendors \u2013 Materials, Tools, Special process manufacturing\u00B7Testing Labs Internal Interfaces\u00B7 R&D \u2013 Product design\u00B7Movement Manufacturing shops\u00B7Assembly (Internal customer)\u00B7Sourcing\u00B7Material Engineering\u00B7Quality Function\u00B7Subcontract team\u00B7Planning Job : Education B.E (Mechanical Engineering / Production Technology) Relevant Experience 12-15 yrs. industrial experience Behavioural Skills : Process improvements exploration & implementing best manufacturing practises\u00B7 Inclination towards research of new process and new materials for cost reduction & process flow smoothening\u00B7 Constantly benchmarking process / Mfg technology with external world especially in the field of Horology & Precision component manufacturing Knowledge : Engineering drawings, 2D / 3D software skills\u00B7 Material Science / Metallurgy,\u00B7 Manufacturing process knowledge\u00B7 Analysis / Simulation software knowledge\u00B7 Manufacturing practises \u2013 Lean, TQM, Six Sigma\u00B7 Tool, Die & Fixtures manufacturing Expected Process Contribution Process Outcome Performance Measure Movement Mfg Manufacturing process Improvement 1.Process optimization \u2013 Cycle time / Std time revisit & identifying opportunities for improvement 2.Mapping new process routing for streamlining the product (Component) flow 3.Benchmarking similar precision industries for Process innovations & technologies 4.Trouble shooting of process limitations & propose new methods / tooling solutions / secondary operations \u00B7Lead time reduction & Capacity optimization \u00B7Smooth flow, De-bottlenecking \u00B7Breakthrough improvements \u00B7Per day per machine output \u00B7Number of new processes \u00B7Cost of operations Movement Mfg Engineering solutions 1. Process optimization 2. Engineering solutions as alternates or improving efficiency on various secondary operations carried out after manufacturing operations (Deburring, chips removal, finish improvements) \u00B7Annual Process Reviews \u00B7Secondary process effort reduction & efficiency \u00B7Number of process improvements \u00B7Leadtime / Temp manpower reduction for secondary operations Movement Mfg Process documentation & Trials 1. Ensuring creation of strong Operational Procedure Sheet for each product drawing covering all dimensions, Process routing & controls, critical to quality (CTQ) checks etc 2. Documenting all versions of changes on product and reason for changing 3. Conducting trials for Process, Quality, delivery improvements and documenting the results & feedbacks and upgrading the product drawings 4. New components / movements \u2013 proof of concept (POC) prototyping \u2013 coordination with in-house POC cell. Establishing alternate sources for quick prototyping of precision machining operations \u00B7Product drawing to Operational control document \u00B7Process improvement trials \u00B7Quick POC \u00B7Number of OPS \u00B7Number of trials \u00B7Number of POC components produced \u2013 alternate source Movement Mfg Quality 1. Perform Root-cause-analysis for repeat defects based on subsequent stage customer feedback & market return feedback 2. Projects for Engineering change request, design upgradations \u2013 tracking of milestones, 3. Identify quality parameters for Treatment processes & establish proper SOPs 4. Establish SOPs for finish (Turning & Machining operations) \u00B7Completion of Mkt reduction initiatives \u00B7Completion of ECRs & documentation \u00B7Reduction in Mkt returns \u00B7Reduction in Quality feedbacks from Assembly (Subsequent stages) Movement Mfg Alternate source / Materials 1. Benchmarking with competitor product / precision Industries on the materials being used. 2. Finding Suitable sources of materials indigenous to avoid import dependency 3. Coordinating and carrying out the trials for alternate materials / alternate sources \u2013 Process establishment, tooling suitability etc \u00B7New Raw material sources \u00B7Alternate material establishment \u00B7Cost Savings through alternate raw materials / alternate sources Movement Mfg Preparation for Mass Mfg 1. Coordination with R&D, Tool design & Tool Mfg for Stamping tools design & mass production establishment 2. For New components, coordination with Mfg shops, Tool design & Tool Mfg for Jigs, fixtures, Gauges & sub Assembly tools 3. Incorporating Mfg Shop feedbacks after Proto trials on product drawing for mass manufacturing \u00B7New Stamping tools for mass mfg \u00B7Mass mfg of new movement / components \u00B7Number of new movement / new components taken for Mass Mfg Work Experience Process improvement, Material Science, Analysis software knowledge, Tool, Die & Fixture Manufacturing, Lean, TQM, Six sigma, Engineering Drawings 2D/3D software skills

Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose of role: Data Validation Specialist plays a pivotal role in the entire Capture and Content cycle, ensuring that all documents delivered to customers are thoroughly validated. They must ensure the accuracy of information released after manual validation and promptly raise an alarm if any abnormalities are detected during the Data Validation Cycle. Additionally, Data Validation Specialists continuously seek opportunities for improvement. Scope of role: The role of Data Validation Specialist is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. They are responsible for demonstrating and delivering a high standard of service and data accuracy to our Capture & Content Services customers. This role carries significant responsibilities for data accuracy and plays a pivotal part in driving continuous improvement in the Capture & Content process. Areas of expertise and focus: The candidate should have a solid understanding of basic invoicing and related accounts payable (AP) processes. Should be able to handle high pressures and act in a composed manner. Good knowledge of Process Documentation & Procedures. Basic Computers knowledge including MS Office & internet. Understand customer requirements & meet the deadlines as per the SLA. Must have good Communication skills, a Logical thinker & a Team player. Candidate who is flexible as per shift rotation and as per business need should apply Background, skills, and qualifications: University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Relevant language skills - Should be able to converse and comprehend in English. Candidate should be able to work within tight timelines & maintain quality standards. Should have a minimum experience of 2+ years in total. Candidate may ask to work on other language (Latin character) documents apart from English language. Location of this role: Typically, the role will be home based (India-Haryana-Chandigarh) without travel or relocation as required per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays

The role of Data Validation Specialist is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. They are responsible for demonstrating and delivering a high standard of service and data accuracy to our Capture & Content Services customers. This role carries significant responsibilities for data accuracy and plays a pivotal part in driving continuous improvement in the Capture & Content process. Areas of expertise and focus: The candidate should have a solid understanding of basic invoicing and related accounts payable (AP) processes. Should be able to handle high pressures and act in a composed manner. Good knowledge of Process Documentation & Procedures. Basic Computers knowledge including MS Office & internet. Understand customer requirements & meet the deadlines as per the SLA. Must have good Communication skills, a Logical thinker & a Team player. Candidate who is flexible as per shift rotation and as per business need should apply Background, skills, and qualifications: University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Relevant language skills - Should be able to converse and comprehend in English. Candidate should be able to work within tight timelines & maintain quality standards. Should have a minimum experience of 2+ years in total. Candidate may ask to work on other language (Latin character) documents apart from English language. Location of this role: Typically, the role will be home based (India-Haryana-Chandigarh) without travel or relocation as required per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays.

Support the Authority in implementation of gender action plan Collect, maintain, and report gender/sex disaggregated database on project activities including labor employed by contractors Ensure specific provisions for female employment are included in the contractors contract documents Conduct training and capacity building on GESI for Authority and other project staff Monitor and document the progress of implementation of EWCD friendly features in design of roads and accident response stations Where feasible, explore mainstreaming of gender equality and social inclusion considerations in project design Conduct community awareness programs for women on road safety, health, hygiene, and sexually transmitted infections and trafficking Provide inputs for mainstreaming of gender equality and social inclusion features in road design for the urban transport planning study in the identified cities Conduct orientation programs for contractors personnel to sensitize them on GESI, promoting womens participation in construction work and on specific needs of EWCD users Conduct training programs to orient the PIU and PMU staff on GAP provisions and ADBs requirements on GAP implementation, monitoring, and reporting Ensure timely implementation of GAP activities, submit progress reports along with process documentation with supporting evidence as per the requirements Any other tasks assigned by the Manager

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for resolving customer complaints/escalations through Internal Escalation Desk. Role Accountability Resolve complaints / escalations received through different channels - Nodal ,Principal Nodal & Customer service head ID through calls and emails Achieve daily productivity metrics & Quality targets, daily hygiene metrics achievement such as Nil Unscheduled leave, TTS completion Ensure adherence to SOPs while resolving customer escalations and coordinate with cross functions for necessary resolution Use judgement to raise exception servicing request on a case by case basis for better customer experience Ensure final resolution of customer escalations by coordinating with various departments as necessary and informing the customer of the final verdict in timely manner Drive customer retention by providing best in class customer experience Proactively highlight issues and process improvement to reduce escalations Ensure process documentation and compliance adherence Measures of Success Cases processed per day Service Quality Score First Contact/BO Resolution rate Zero Avoidable Escalation Performance Retention Score FKAT training quiz score Execution/Resolution TAT Voice of Customer Customer Retention Rate Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge and experience of complaints handling Expertise in MS Office suite Competencies critical to the role Verbal and written communication Problem Solving Stakeholder Management Customer Orientation Qualification Graduate in any discipline Preferred Industry Customer Services - Credit Card Industry

Job This role is for heading the PED function of Movement plant. PED function is responsible for creating process routing for Movementcomponents, identify & establish new manufacturing process, anchoring engg change request trials, carry out new materials, process trails, establish alternate, secondary production sources, analysis of competitor product on process & quality, analysis & action plans for Mkt return feedbacks. External Interfaces Internal Interfaces \u00B7Vendors \u2013 Materials, Tools, Special process manufacturing \u00B7Testing Labs \u00B7R&D \u2013 Product design \u00B7Movement Manufacturing shops \u00B7Assembly (Internal customer) \u00B7Sourcing \u00B7Material Engineering \u00B7Quality Function \u00B7Subcontract team \u00B7Planning Job Education B.E (Mechanical Engineering / Production Technology) Relevant Experience 12-15 yrs. industrial experience Behavioural Skills \u00B7Process improvements exploration & implementing best manufacturing practises \u00B7Inclination towards research of new process and new materials for cost reduction & process flow smoothening \u00B7Constantly benchmarking process / Mfg technology with external world especially in the field of Horology & Precision component manufacturing Knowledge \u00B7Engineering drawings, 2D / 3D software skills \u00B7Material Science / Metallurgy, \u00B7Manufacturing process knowledge \u00B7Analysis / Simulation software knowledge \u00B7Manufacturing practises \u2013 Lean, TQM, Six Sigma \u00B7Tool, Die & Fixtures manufacturing Expected Process Contributions Expected Process Contribution Process Outcome Performance Measure Movement Mfg Manufacturing process Improvement 1.Process optimization \u2013 Cycle time / Std time revisit & identifying opportunities for improvement 2.Mapping new process routing for streamlining the product (Component) flow 3.Benchmarking similar precision industries for Process innovations & technologies 4.Trouble shooting of process limitations & propose new methods / tooling solutions / secondary operations \u00B7Lead time reduction & Capacity optimization \u00B7Smooth flow, De-bottlenecking \u00B7Breakthrough improvements \u00B7Per day per machine output \u00B7Number of new processes \u00B7Cost of operations Movement Mfg Engineering solutions 1. Process optimization 2. Engineering solutions as alternates or improving efficiency on various secondary operations carried out after manufacturing operations (Deburring, chips removal, finish improvements) \u00B7Annual Process Reviews \u00B7Secondary process effort reduction & efficiency \u00B7Number of process improvements \u00B7Leadtime / Temp manpower reduction for secondary operations Movement Mfg Process documentation & Trials 1. Ensuring creation of strong Operational Procedure Sheet for each product drawing covering all dimensions, Process routing & controls, critical to quality (CTQ) checks etc 2. Documenting all versions of changes on product and reason for changing 3. Conducting trials for Process, Quality, delivery improvements and documenting the results & feedbacks and upgrading the product drawings 4. New components / movements \u2013 proof of concept (POC) prototyping \u2013 coordination with in-house POC cell. Establishing alternate sources for quick prototyping of precision machining operations \u00B7Product drawing to Operational control document \u00B7Process improvement trials \u00B7Quick POC \u00B7Number of OPS \u00B7Number of trials \u00B7Number of POC components produced \u2013 alternate source Movement Mfg Quality 1. Perform Root-cause-analysis for repeat defects based on subsequent stage customer feedback & market return feedback 2. Projects for Engineering change request, design upgradations \u2013 tracking of milestones, 3. Identify quality parameters for Treatment processes & establish proper SOPs 4. Establish SOPs for finish (Turning & Machining operations) \u00B7Completion of Mkt reduction initiatives \u00B7Completion of ECRs & documentation \u00B7Reduction in Mkt returns \u00B7Reduction in Quality feedbacks from Assembly (Subsequent stages) Movement Mfg Alternate source / Materials 1. Benchmarking with competitor product / precision Industries on the materials being used. 2. Finding Suitable sources of materials indigenous to avoid import dependency 3. Coordinating and carrying out the trials for alternate materials / alternate sources \u2013 Process establishment, tooling suitability etc \u00B7New Raw material sources \u00B7Alternate material establishment \u00B7Cost Savings through alternate raw materials / alternate sources Movement Mfg Preparation for Mass Mfg 1. Coordination with R&D, Tool design & Tool Mfg for Stamping tools design & mass production establishment 2. For New components, coordination with Mfg shops, Tool design & Tool Mfg for Jigs, fixtures, Gauges & sub Assembly tools 3. Incorporating Mfg Shop feedbacks after Proto trials on product drawing for mass manufacturing \u00B7New Stamping tools for mass mfg \u00B7Mass mfg of new movement / components \u00B7Number of new movement / new components taken for Mass Mfg

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for serving customers across multiple channels as a single point of contact ( Email/ Voice/ Chat etc) as an OMNI-channel specialist, part of Super Premium team in customer services specializing in managing relationship of HNI / Premium/ VVIP customers. Role Accountability Provide servicing to customers across channels (Email/ Voice/ Chat etc. ), ensuring optimum service levels to enhance customer experience Ensure minimal repeated errors on Escalations and EWS(Early Warning System) cases by working closely with Quality and training team Liaison with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change/improvement in process Ensure maintenance of TAT of resolution across sub-processes Perform process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time Resolution rate CSAT Productivity and accuracy Adherence to Process TATs Zero Avoidable Escalation Process Adherence as per MOU Technical Skills / Experience / Certifications Experience of handling VIP/ Premium customers in service delivery Competencies critical to the role Stakeholder Management Problem Solving Detail Orientation Analytical ability Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

Supporting supervision functions of client facing documents, communications, and investment products to ensure compliance with regulatory requirements. Analysts will be expected to identify potential irregularities/ red flags, while maintaining agreed service levels and commitments. Key Responsibilities Provide support to Registered Principals and Supervision leaders in conducting supervision by providing 1st level analysis of documents and processes, data aggregation, reporting and similar activities. Responsible to complete the required tasks within the pre-defined SLAs, maintaining required quality parameters. Help identify efficiencies through innovation using Lean. Manage multiple and changing priorities, expectations and concerns while working closely with business partners in a focused and responsive manner. Maintain reporting and other process documentation for Business Continuity purposes. Required Qualifications Bachelor s degree or equivalent 1-3 years of relevant experience Preferred Qualifications Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Business Support & Operations

The Manufacturing Engineer - Senior leads the planning, design, procurement, and implementation of changes to manufacturing equipment and systems, while managing and guiding project teams. This role applies advanced knowledge of manufacturing principles and welding practices to drive process improvements, ensure safety compliance, and meet production and business goals. Key Responsibilities Lead and implement all aspects of manufacturing processes for specific projects to meet safety, quality, and production objectives. Apply knowledge of welding principles and practices to improve manufacturing processes and equipment. Develop and standardize welding methods and procedures across multiple projects. Lead daily activities of multiple production teams, including team management, housekeeping, and adherence to production targets. Design project plans, define timelines, track performance milestones, and ensure alignment with business goals. Identify, monitor, and resolve project issues by collaborating with cross-functional teams and external stakeholders. Maintain project documentation, databases, and communicate updates to sponsors and stakeholders. Drive continuous improvement initiatives using tools and methodologies aligned with Cummins standards. Guide and influence external stakeholders and internal business leaders through strong communication and technical leadership. Lead the development and documentation of standardized manufacturing methods and process documentation. Qualifications BE, BTech or equivalent degree(Technology). This position may require licensing for compliance with export controls or sanctions regulations. Skills and Experience Minimum of 3 to 6 years of relevant work experience in a manufacturing or engineering role. Demonstrated experience leading cross-functional projects and manufacturing teams. Strong understanding and application of welding principles in a manufacturing setting. Experience with manufacturing analysis-led design, including digital modeling and simulation tools. Expertise in equipment and capital procurement to meet technical and operational requirements. Competent in process documentation, tooling and fixture design, and workstation/ergonomics planning. Proficient in root cause analysis and problem-solving using structured methodologies. Proven ability to drive continuous process improvement initiatives and waste reduction strategies. Core Competencies Collaborates: Builds partnerships and works collaboratively across functions to meet shared objectives. Communicates Effectively: Delivers clear, audience-tailored communications using various modes. Health and Safety Fundamentals: Champions safe work practices and contributes to an injury-free workplace. Drawing Interpretation: Integrates engineering drawings into manufacturing process development. Manufacturing Knowledge: Implements manufacturing changes that meet operational needs and drive improvement. Continuous Process Improvement: Applies waste reduction and lean tools for process cost and quality optimization. Values Differences: Embraces and promotes diverse perspectives and inclusive practices. Ergonomics Process and Workplace Design: Designs safe, ergonomic workspaces that support operator efficiency. Problem Solving: Leads structured problem resolution and implements sustainable corrective actions.

Skill required: Payroll - Workday Payroll Accounting Designation: Payroll Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWIs are followed and updated regularly and train team members on process updates.oMaintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.Team Support:oPlan proper allocation of work.oSupport Team Lead/Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training need analysis for the team through quality reports and knowledge tests.oFollow the quality check and audit mechanism within the process to ensure delivery on SLAs.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process.Functional Competencies:Knowledge of Payroll Processes.SuccessFactors experience is a plus.HR Domain certification/Payroll Certification is a plus.Strong MS Office and Excel skills. What are we looking for NANa Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Trust & Safety - Content management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being." What are we looking for """1. Strong coping, emotional resilience, and stress-management skills2. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.3. Strong knowledge of content policies, community guidelines, and online safety practices4. Leadership and Management Skills: 5. Strong leadership qualities to guide and motivate team members.6. Ability to delegate tasks effectively and manage workloads.7. Decision-making skills to resolve conflicts and make tough choices.8. Time management and organizational skills to prioritize tasks and meet deadlines.""""Communication Skills: 1. Excellent verbal and written communication skills to convey information clearly and concisely.2. Active listening skills to understand team members concerns and provide effective feedback.3. Problem-solving and Critical Thinking:4. Analytical skills to identify issues, assess situations, and find practical solutions.5. Ability to think critically and make informed decisions under pressure.Performance Management:1. Skill in setting performance goals and monitoring team members progress.2. Capacity to provide constructive feedback and coach team members for improvement.Client and Stakeholder Management:1. Strong interpersonal skills to interact with clients and stakeholders.2. Ability to understand client expectations and manage relationships effectively.Attention to Detail:1. Thoroughness in reviewing and validating work for accuracy and quality.2. Ability to identify process gaps and areas for improvement.Ethical and Professional Conduct:1. Adherence to ethical standards and professionalism in all interactions.2. Commitment to maintaining confidentiality and data security.""" Roles and Responsibilities: """1. Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.2. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.3. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.4. Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.5. Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. 6. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.7. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.8. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.""" Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities:Read, understand, and analyze client processes as per the business rules.Execute the full range of the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Follow Work Instructions while processing.Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.Participate in client conference calls, where required, and manage appropriate documentation.Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent.Update process metrics on a daily basis and maintain MIS.Demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Ensure both own and related tasks are completed.Update client applications accurately and quickly in accordance with the appropriate User Guides.Ensure assigned tasks are completed accurately in a timely fashion.Ensure and maintain the security and confidentiality of client data.Actively participate in team activities and organizational initiatives. What are we looking for Functional Competencies:Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.).Strong command of written and verbal English language.Knowledge of MS Office/Excel Skills would be a plus.Knowledge of SuccessFactors would be a plus.SAP SuccessFactorsExperience:Essentials:1-2 years of business experience with Employee & Org data Mgmt background.Desirable:Exposure to BPO industry.Skills / Knowledge:Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilient and able to work under pressure.Organization & prioritization skills to deliver as per deadlines.Attention to detail & quality driven in communications and all system transactions.Demonstrate high levels of confidentiality.Teamwork & collaboration.Multi-cultural awareness.Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities:Read, understand, and analyze client processes as per the business rules.Execute the full range of the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Follow Work Instructions while processing.Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.Participate in client conference calls, where required, and manage appropriate documentation.Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent.Update process metrics daily and maintain MIS.Demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Ensure assigned tasks are completed accurately and in a timely fashion.Maintain the security and confidentiality of client data.Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for Functional Competencies:Knowledge of Payroll Processes.Strong command of written and verbal English language.Proficiency in MS Office/Excel Skills.Knowledge of SuccessFactors would be a plus.SAP SuccessFactorsExperience:Essentials:1 - 2 years of business experience with a Payroll Management background.Desirable:Exposure to the BPO industry.Skills / Knowledge:Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting.Resilient and able to work under pressure.Organization and prioritization skills to deliver as per deadlines.Attention to detail and quality-driven in communications and all system transactions.Demonstrate high levels of confidentiality.Teamwork and collaboration.Multi-cultural awareness.Flexibility to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities:Read, understand, and analyze client processes as per the business rules.Execute the full range of processes accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Follow Work Instructions while processing.Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.Participate in client conference calls, where required, and manage appropriate documentation.Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent.Update process metrics on a daily basis and maintain MIS.Demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Ensure both own and related tasks are completed.Update client applications accurately and quickly in accordance with the appropriate User Guides.Ensure assigned tasks are completed accurately in a timely fashion.Ensure and maintain the security and confidentiality of client data.Actively participate in team activities and organizational initiatives. What are we looking for Functional Competencies:Knowledge of Comp & Benefits and Performance management processes.Strong command of written and verbal English language.Knowledge of MS Office/Excel Skills would be a plus.Knowledge of SuccessFactors would be a plus.SAP SuccessFactorsExperience:Essentials:1 - 2 years of business experience with Comp & Benefits and Performance management background.Desirable:Exposure to the BPO industry.Skills / Knowledge:Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilient and able to work under pressure.Organization & prioritization skills to deliver as per deadlines.Attention to detail & quality driven in communications and all system transactions.Demonstrate high levels of confidentiality.Teamwork & collaboration.Multi-cultural awareness.Flexible to work in shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation