1003 Process Documentation Jobs - Page 12

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do ead, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queriesEscalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWIs are followed and updated regularly and train the team members on process updates.Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS.Enrich team members with a clear sense of direction and understanding of each others responsibilities.To be available on the floor through the day to resolve process related issues.Participate in Team building activities.Complete training need analysis for the team on timely manner through quality reports and knowledge testsCreate effective QC and Audit mechanism within process to ensure delivery on SLAs.Assist in training/educating HRO personnel on learning and acquired skills in process.Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration What are we looking for HR ExperiencePeople Movement Experience Problem Solving Workday Experience a plusMS Office Experience Strong MS Office and Excel skills with focus on data analyticsResults & detail-orientedAt least 4 years of HR ExperienceWorkforce administration experience is a plus Workday Experience is a plusHR Domain certification would be a plus Strong MS Office and Excel skills Good organizational & prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do NANANA What are we looking for NAMinimum Bachelors degree (Non-technical graduates / post-graduates preferred)US retirement knowledge preferredOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood MS Office & typing skills with attention to detail.Ability work independently Roles and Responsibilities: Strict adherence to non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child supportWorking as per process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rulesTaking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Adherence to client SLAsIdentify potential areas that require additional controlsExcellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Creating and updating procedure documents while ensure that the standards are followed Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queriesEscalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWIs are followed and updated regularly and train the team members on process updates.Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS.Enrich team members with a clear sense of direction and understanding of each others responsibilities.To be available on the floor through the day to resolve process related issues.Participate in Team building activities.Complete training need analysis for the team on timely manner through quality reports and knowledge testsCreate effective QC and Audit mechanism within process to ensure delivery on SLAs.Assist in training/educating HRO personnel on learning and acquired skills in process.Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration. What are we looking for HR ExperiencePeople Movement Experience Problem Solving Workday Experience a plusMS Office Experience Strong MS Office and Excel skills with focus on data analyticsResults & detail-orientedAt least 4 years of HR ExperienceWorkforce administration experience is a plus Workday Experience is a plusHR Domain certification would be a plus Strong MS Office and Excel skills Good organizational & prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Onboard sellers via field/virtual meets, help with registration, KYC, and product listing. Explain platform benefits, resolve queries, and ensure smooth handover to support. Must have strong communication, basic tech skills.

Please carefully review the position requirements before submitting a potential candidate for consideration. Job Summary Reporting to the Global Head of ITSM, the IT Process Excellence Specialist will play a crucial role in the development, optimization, and management of various IT processes within our organization. This role involves revising and improving processes, such as Joiner Mover Leaver (JML), Incident Management, Escalation Procedures, and Request Design in ServiceNow. The IT Process Owner will also be responsible for training the technical teams and ensuring compliance with established processes. Key Responsibilities Responsible for analyzing existing IT processes, including JML, Incident Management, Escalation, and Request Design, to identify areas for improvement. Collaborate with cross-functional teams to revise and optimize processes to enhance efficiency, effectiveness, and user satisfaction. Develop and maintain process documentation, including workflows, procedures, and guidelines. Review and enhance the JML process to ensure smooth onboarding, transfers, and offboarding of employees. Implement best practices for user provisioning, access control, and data security. Monitor and track JML requests to ensure compliance with company policies. Evaluate and refine the incident management process to minimize service disruptions. Create and maintain comprehensive documentation for all IT processes, workflows, and standard operating procedures (SOPs). Collaborate with relevant stakeholders to ensure that processes are well-defined and follow industry best practices. Work closely with technical teams to design and implement IT service requests in ServiceNow. Continuously improve and customize ServiceNow workflows to align with evolving business requirements. Provide training and guidance to technical teams and end-users on the newly optimized processes and procedures. Foster a culture of continuous improvement by organizing workshops and knowledge-sharing sessions. Establish key performance indicators (KPIs) to measure the effectiveness of IT processes. Regularly monitor and report on process performance, identifying areas for further improvement. Ensure that IT processes are compliant with relevant regulatory requirements and security standards. Implement necessary controls and safeguards to protect sensitive data and maintain data integrity. Qualifications & Experience With 6-8 of Professional experience and bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience). ITIL4 Foundation is as must. Advanced ITIL4 Certification is a plus Proven experience in IT process management and improvement. Strong knowledge of ITIL (Information Technology Infrastructure Library) Strong experience with ServiceNow Experience with AI and GenAI Experience with process automation and workflow automation tools. Project management experience. Knowledge of compliance and security standards (e.g., ISO 27001, GDPR). Excellent analytical and problem-solving skills Strong communication and interpersonal skills Attention to detail and a commitment to process excellence . For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered.

Immediate requirement for Executive - Regulatory function for one of the leading pharma company Position : Executive ( Regulatory function ) Educational qualification: MSc/MPharm Experience : 3 to 6 years of relevant experience. CTC : up to 6 LPA Contract Period: 1 Year (It can be extended based on performance ) Work Location : Thane office (Maharashtra) Transport provided : Yes (from Thane station) Working Mode ( Remote / Hybrid ) : Work from office. Shift timings : 9 am to 5.30pm Main Responsibilities: KEY RESPONSIBILITIES 1) To maintain high degree of quality of documents required for submissions to get the approval without deficiency / non-critical deficiency. 2) Timely readiness and submission of documents / dossier for variation / new submissions and renewals in different countries. 3) To follow Global Working Instructions and local SOPs for new submissions, variations and renewals and also support DRA initiatives. 4) Proven expertise in scientific writing and regulatory documentation Strong project management capabilities and ability to work independently Familiarity with global regulatory requirements and submission processes Key Competencies: Ability to diligently communicate with both internal and external stakeholders. Strong ability to collaborate within the team and also with all other functions. Excellent written/spoken communication skills. Computer Literacy. Interested candidates share cv : busiraju.sindhu@manpower.co.in Whats App : 7013970562

You are the independent expert in assurance and risk management, driven by the purpose of safeguarding life, property, and the environment. Your role empowers customers and stakeholders with reliable insights and facts to make critical decisions confidently. As a trusted voice for successful organizations worldwide, you advance safety, performance, set industry benchmarks, and innovate solutions to address global transformations. You will work within the Global Shared Services (GSS) organization, supporting DNV and DNV owned companies by delivering shared services in Human Resources, Finance, IT, and Real Estate & Procurement globally. The mission of GSS is to facilitate the growth and success of DNV, achieve its business goals, and enhance competitiveness while prioritizing customer experience at the core of all operations. GSS plays a crucial role in maintaining the tools, processes, and routines that form the foundation of DNV. In this role, you will focus on mitigating risks related to audits, data privacy, security, visibility, and other regional concerns. Managing documentation will be a key responsibility, ensuring that processes and regional documentation are up to date and maintained efficiently. Additionally, you will be required to establish and nurture professional partnerships with both internal and external stakeholders to support the organization's objectives effectively. The benefits offered include flexible work arrangements to promote a better work-life balance, generous paid leaves for various purposes (annual, sick, compassionate, local public, marriage, maternity, paternity, medical leave), medical benefits (insurance and annual health check-up), pension and insurance policies (group term life insurance, group personal accident insurance, travel insurance), training and development assistance, and additional benefits such as long service awards and mobile phone reimbursement. Furthermore, there are opportunities for company bonuses and profit-sharing, with benefits varying based on position, tenure, and grade level. To excel in this role, you will need a Bachelor's or Master's degree in a related field, with preference given to candidates with academic credentials in Human Resources or Finance. Excellent written and verbal communication skills in English are essential, while proficiency in Microsoft Office Suite, especially Excel, is required. Demonstrated experience in building and maintaining professional partnerships, the ability to translate business questions into analytics projects, and a knack for innovation and digital solutions are crucial. Change and project management skills will be advantageous in adapting to evolving work environments and implementing new ideas effectively.,

Role : - Process Excellence & Digitization Function :- Supply Chain Level - Manager Location :- Gurgaon 1. Standardization & Digitization - Support the standardization and digitization of all aspects of material management, including procurement, inventory, warehousing, and distribution. Identify opportunities for process automation and implement digital solutions to enhance efficiency and accuracy. 2. Process Documentation & Policy Management - Design, update, and maintain the process bluebook, ensuring all material management processes are well-documented and aligned with best practices. Develop and revise guidelines, SOPs, and policies to support process consistency and compliance. 3. System & Tool Design - Collaborate with IT and business stakeholders to design and implement systems and tools that support material management digitization. 4. Project Management - Lead end-to-end project management for material management initiatives, from ideation and requirements gathering to implementation and go-live. Develop project plans, manage timelines, coordinate cross-functional teams, and ensure successful delivery of project objectives. 5. Continuous Improvement - Monitor process performance and drive continuous improvement initiatives. Analyze data to identify trends, gaps, and opportunities for further optimization. 1. Strong understanding of supply chain and material management processes. 2. Experience in process mapping, documentation, and policy development. 3. Hands-on experience with digitization projects and implementation of supply chain systems. 4. Project management skills, including planning, execution, and stakeholder management. 5. Analytical mindset with the ability to interpret data and drive process improvements. 6. Excellent communication and collaboration skills. 7. Proficiency in MS Office, process mapping tools, and supply chain software.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer-Order to Cash In this role, you will be responsible for Aftermarket Order Management of Commercial Spares for the product, which includes Client calls, drafting emails. You will function as a focal point of order management to various customers. You will work with supply chain team to manage your orders to ship them on time meet the SLA Your role will function as an overlay of existing domain experts and bring value through disciplined sales pursuit and solution order management skills. You will be expected to be focused on Service industry&rsquos realities and pain points and know how to solve these using knowledge and technology. Responsibilities . Be the primary point of contact for assigned customers to process purchase orders to sales orders fallowed by supply chain to allocate the orders, providing additional information for the customers on their requirement. . Process DD, BOE, RIBA/RID transactions . Identify and code short payments . Ensure accurate treatment for recording cash in advance, cheque, etc. . Research and follow up on unidentified customer payments resolution . Identify and suggest process improvements and standardizations for the Cash Application processes . Constantly update and supervise the process documentation created gathering all changes/exceptions . Actively participate in improving performance indicators designed for cash application activity. . Ensure the highest standard of quality is adhered within team and at the same time drive process efficiency with outstanding practices . Works with internal/external teams to ensure accurate and in time process delivery . Participate in cross training sessions, pass corresponding assessments . Call out all unsolved/unclear issues to the team leader Qualifications we seek in you! Minimum qualifications Any Graduation (B.Com/B.Sc/BA/MBA) Preferred qualifications Knowledge on Procurement and Supply Chain Management

Primary Skills SAP Yard Logistics Configuration and Implementation Strong expertise in configuring yard structures including yard layout, zones, doors, checkpoints, and resources. Ability to design and implement yard processes tailored to business needs. Integration with SAP EWM, TM, and ERP Proficient in integrating SAP YL with Extended Warehouse Management (EWM), Transportation Management (TM), and core ERP modules. Skilled in managing data flow and process synchronization across systems. Yard Execution and Monitoring Experience in managing yard activities such as vehicle check-in/check-out, dock assignment, yard task execution, and real-time monitoring of yard operations. Resource and Appointment Management Knowledge of managing yard resources like trailers, trucks, and personnel. Ability to configure and optimize appointment scheduling and yard task prioritization. RF and Mobile Integration Familiarity with mobile and RF-based yard operations. Ability to design and implement mobile workflows for gate operations and yard task execution. Event Management and Alerts Skilled in configuring event-driven processes and alerts for yard milestones, delays, and exceptions. Ability to enhance visibility and responsiveness in yard operations. Master Data Management in YL Proficient in managing yard-specific master data such as vehicles, transportation units, yard bins, and business partners. Secondary Skills Basic understanding of SAP EWM and TM functional processes Exposure to SAP Fiori apps and UI5 for yard operations Familiarity with IoT and sensor-based yard automation Experience with IDocs, BAPIs, and Web Services for integration Knowledge of safety, compliance, and regulatory requirements in yard operations Soft skills: communication, process documentation, and cross-functional collaboration

Summary -Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. About the Role Major accountabilities: Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services . Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order. On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports. Participate in various knowledge sharing sessions that Key performance indicators: - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time Minimum Requirements: Work Experience: Operations Management and Execution. Project Management. Working experience within the pharmaceutical industry. Skills: Advertising Campaigns. Alteryx. Analytical Thinking. Brand Awareness. Business Networking. Curiosity. Digital Marketing. Email Marketing. Marketing Communications. Marketing Plans. Marketing Strategy. Media Campaigns. Process Documentation. Strategic Marketing. Languages : English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Summary -Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. About the Role Major accountabilities: Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services . Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order. On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports. Participate in various knowledge sharing sessions that Key performance indicators: - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time Minimum Requirements: Work Experience: Operations Management and Execution. Project Management. Working experience within the pharmaceutical industry. Skills: Advertising Campaigns. Alteryx. Analytical Thinking. Brand Awareness. Business Networking. Curiosity. Digital Marketing. Email Marketing. Marketing Communications. Marketing Plans. Marketing Strategy. Media Campaigns. Process Documentation. Strategic Marketing. Languages : English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Lead territory planning and quota allocation exercises, ensuring alignment with sales strategies and business objectives Manage global sales commissions and crediting processes with a strong focus on accuracy, timeliness, and transparency Partner closely with Sales, Finance, and Tech stakeholders to support GTM planning, revenue initiatives, and process design Drive projects to enhance operational efficiency, including automation and data integrity improvements Collaborate with the Analytics/PMO team to conceptualize and implement automation solutions across reporting and operational workflows Support sales forecasting processes by building and refining reporting frameworks that deliver meaningful insights Generate ad-hoc and recurring analyses to inform Sales and Executive Leadership decision-making Maintain comprehensive process documentation on internal platforms to ensure scalability and continuity Respond to rep and stakeholder queries with efficiency while managing multiple priorities and deadlines Heres What You Need: Deep expertise in Salesforce and advanced Excel skills; familiarity with additional tools (eg, Sigma, Snowflake) is a plus Strong communication skills written, verbal, and visual with the ability to present insights and ideas clearly to all levels of leadership Proven ability to manage complex projects with multiple stakeholders and tight deadlines Demonstrated problem-solving mindset with an aptitude for building scalable and sustainable solutions Able to operate in a dynamic environment with changing priorities; brings structure and clarity to ambiguity Highly collaborative with a growth-oriented mindset and strong sense of ownership

Vendor Performance and Management - Shortlist vendor from VMS- Run Vendor Performance Appraisal process for all the vendor s- Generate Vendor leads as per the vendor profile finalized by Package and Category head- Strategic Sourcing for Materials and Contracts - Assist category head in spend analysis, vendor base analysis- Prepare comparative analysis of quotes, manage correspondence with vendors during award process- Documentation of all tender related correspondence, approval notes and clarifications- Identify and Organize meeting with potential vendor- Contract Award - Review of tender documents by Design and identify areas for Value engineering if any, Tender Float, Pre-bid meetings with all stakeholders, Negotiation & Award of contract- Post-Award Coordination up to Mobilization (For contracts that are awarded by Procurement)-

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Lead territory planning and quota allocation exercises, ensuring alignment with sales strategies and business objectives Manage global sales commissions and crediting processes with a strong focus on accuracy, timeliness, and transparency Partner closely with Sales, Finance, and Tech stakeholders to support GTM planning, revenue initiatives, and process design Drive projects to enhance operational efficiency, including automation and data integrity improvements Collaborate with the Analytics/PMO team to conceptualize and implement automation solutions across reporting and operational workflows Support sales forecasting processes by building and refining reporting frameworks that deliver meaningful insights Generate ad-hoc and recurring analyses to inform Sales and Executive Leadership decision-making Maintain comprehensive process documentation on internal platforms to ensure scalability and continuity Respond to rep and stakeholder queries with efficiency while managing multiple priorities and deadlines Heres What You Need: Deep expertise in Salesforce and advanced Excel skills; familiarity with additional tools (e.g., Sigma, Snowflake) is a plus Strong communication skills written, verbal, and visual with the ability to present insights and ideas clearly to all levels of leadership Proven ability to manage complex projects with multiple stakeholders and tight deadlines Demonstrated problem-solving mindset with an aptitude for building scalable and sustainable solutions Able to operate in a dynamic environment with changing priorities; brings structure and clarity to ambiguity Highly collaborative with a growth-oriented mindset and strong sense of ownership

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Job Title: Marketing Sr Admin Assistant. Job Grade: 07 Job Summary: The process auditor will be responsible to conduct daily contract audits, national and SOX audits. They will also be responsible for preparing weekly and monthly reports for process. Auditor serve as liaison with the site auditors and need to maintain high quality standard for team. Job Duties: Performing daily, weekly, monthly productivity and accuracy audits/tasks. Performing error research and providing resolutions. Responsible for responding to escalations & act as floor support. Responsible for production. Always staying updated on process knowledge. Responsible for maintaining updated tracker. Responsible for conducting monthly process knowledge test. Arranging team meeting if any process related updates need to be shared. Responsible for process documentation and updates. Keeping supervisor and team leader in loop about team s and individual accuracy scores. Responsible to give idea for streamlining process accuracy. Identifying risk areas and placing controls. Training new members and assisting team leaders in refresher training. Ensuring the manual are updated regularly and sign off is taken. Skills Required: Strong process knowledge. Effective communication and feedbacks. Good excel knowledge. Proactive approach. Excellent interpersonal skills. Analytical and problem-solving skills. Must possess advanced reasoning and research skills. Multi-tasking and decision-making skills. Prerequisites: Flexibility to extend/change shift when necessary. IAS SMB process expertise is must. Excellent verbal and written communication skills. Should have excellent attendance track record. Self-driven, influencer and persuasive. Strong customer orientation, understanding customer issues. Education: Graduate/Post graduate in any discipline.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.