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2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. ComBBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC and Due Diligence You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.
Posted 4 days ago
2.0 - 3.0 years
4 - 5 Lacs
Ghaziabad
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build enhance controls to prevent future escalations Participate in Middle Office group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. ComBBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings APAC/EMEA/NAM |Management Level SA | Travel NA
Posted 4 days ago
2.0 - 4.0 years
4 - 6 Lacs
Ghaziabad
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. ComBBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC and Due Diligence You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.
Posted 4 days ago
2.0 - 4.0 years
4 - 6 Lacs
Pimpri-Chinchwad
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. ComBBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC and Due Diligence You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.
Posted 4 days ago
2.0 - 3.0 years
4 - 5 Lacs
Pimpri-Chinchwad
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build enhance controls to prevent future escalations Participate in Middle Office group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. ComBBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings APAC/EMEA/NAM |Management Level SA | Travel NA
Posted 4 days ago
2.0 - 3.0 years
4 - 5 Lacs
Mumbai
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build enhance controls to prevent future escalations Participate in Middle Office group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. ComBBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings APAC/EMEA/NAM |Management Level SA | Travel NA
Posted 4 days ago
5.0 - 10.0 years
7 - 11 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Essential Duties and Responsibilities : Document policies/procedures for Operations/Support Services function Translate complex technical information into clear, concise, and user-friendly content. Collaborate with subject matter experts (SMEs) to gather information and ensure content accuracy. Develop and maintain content style guides and documentation standards. Stay updated with industry trends and emerging technologies. Required Skills and Qualifications: Bachelor's degree in English, Communications, Computer Science, Engineering, or a related field. Proven experience as a technical writer, content writer, or similar role. Excellent writing, editing, and proofreading skills. Ability to grasp complex technical concepts quickly. Strong attention to detail and organizational skills. Interested candidate can share their resume on OfferArietisHealthTech@ArietisHealth.com. Please mention subject Assistant Manager - Technical Content Writer
Posted 4 days ago
6.0 - 11.0 years
27 - 32 Lacs
Jaipur
Work from Office
About The Role : Job TitleUS Operations Officer - AVP LocationJaipur, India Shift Timing6:30/7:30 PM to 3:30/4:30 AM Role Description Individual will provide daily support on critical business deliveries and will work closely with, co-AVPs and Head, to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process from formulating strategy, working with onshore to get the training requirements in place and will play key role to accomplish the smooth transitioning. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and other initiatives. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Managing Security Operations processes like Trade Support, Confirmation, Settlement, Reconciliation, Reporting etc. Managing Ongoing Projects initiated by Business or self-initiated. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing regulatory requirements and ensure all regulation controls are implemented and followed. Reviewing financial issues /breaks, work with finance and treasury to prioritize resolution Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition. Driving Process Improvement through innovation, and involvement of all. Be a Change Lead to support any platform change, process change projects initiated by the organization and make sure all deadlines are adhered to. Conduct regular operational performance reviews and participate in monthly self-assessments. Regular connect with stakeholders to understand and prioritize business requirements. Effectively manage risk and foster a robust control environment. Building a strong mechanism to take care of volume peaks during peak season (If any) Prepare management updates on key projects, controls, ongoing operational initiatives, financials and related business management activities. Support Risk and Control initiatives and facilitate ongoing monitoring Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify plan to mitigate risks where-ever there is a control issue. Develop relationship and credibility with all stakeholders. Work closely with onshore business managers on ongoing and upcoming projects, assignments and initiatives. Your skills and experience Prior experience in Wealth Management Ops and Security, Regulatory Reporting and Finance Knowledge is a must. Project Management, Payment, Vendor Management knowledge is needed. Strong understanding of Risk, Controls and other associated functions. Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in shifts is a must. Experience/Exposure Graduates/Postgraduates with good academic records. Total experience 10 years Plus in same industry and function is a must How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 4 days ago
1.0 - 3.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for JOB REQUIREMENTSEducation Equivalent Bachelor or GraduateExperience1 - 2 yrs. business experience with similar background (Processes mentioned above)Knowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements:Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Strong written and verbal skills in English Language.Knowledge on Success Factors and ServiceNow will be added advantage.Core Competencies Professional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsHire To Retire, Position creation, transfers, promotions, Job Change and Data Change etc. Roles and Responsibilities: The Workforce Administration Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesRead, understand and analyze client process as per the business rules.Execute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Participate in client conference calls and prepare minutes of meeting. Ensure LWIs are followed and updated regularly and train the team members on process updates.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS.Always demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Goes beyond immediate requests and activities to ensure both own and related tasks are completed.Ensure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities.Assist client with Admin activities (especially Document Mgmt.) related to Hire to Retire, Position creation, transfers, promotions, Job Change and Data Change etc.Have customer facing experience & experience of using telephony to speak with clients Qualification Any Graduation
Posted 4 days ago
5.0 - 10.0 years
5 - 10 Lacs
Pune, Maharashtra, India
On-site
Role Manage operational escalations including customer due diligence (at onboarding, during customer reviews and ongoing monitoring), transaction monitoring and sanctions screening, by completing the following activities: Collect and analyze supporting documents provided by the customer, including identification documents, compare and reconcile the information collected with different sources of information Liaise with the business to obtain further required information and to understand unusual activities Apply the appropriate due diligence depending on the risk Formulate conclusion and recommendations Keep records and document efficiently the information collected Clear and accurate communication towards the different stakeholders Escalate issues when required Handle suspicious activity and sanctions reporting Manage and draft the process documentations, including policies and procedures Monitor the risk portfolio and report on AML risk to the compliance officer Coordinate between the different team members responsible for AML tasks Propose updates to the policy where required Manage the regulatory reporting activities Provide valuable input to feed the Compliance continuous improvement process Contribute to increasing and maintaining the expected level of MTS (Europe)s compliance and compliance mindset Support the compliance officer & staff on ad hoc AML/Compliance questions & activities All About You Strong e-commerce and/or online banking experience Strong Merchant risk management experience Experience in a transactional or financial services environment Excellent knowledge of the latest trends in AML risk management Affinity to a Startup environment Flexible and hands on attitude Detail oriented Strong organizational & interpersonal skills English is a must Practical problem solver with demonstrated ability to work across functions with multi-disciplinary teams Strong communication skills, assertive and team worker Excellent written, oral, and presentation skills
Posted 4 days ago
4.0 - 9.0 years
4 - 9 Lacs
Bengaluru, Karnataka, India
On-site
Job description The Category Operations Analyst, Target Plus (T+) will have the responsibility to ensure delivery of retail fundamentals related to inventory, price, item listings, etc to support overall health of the business enabling financial goals for the categories. You will enable the T+ strategy and vision implementing operational routines and practices including systems and tools to be a catalyst and drive successful business outcomes. You will play a key role defining and tracking operational best practices, driving process improvements as well as product integration that will enable the operations and business teams to function efficiently and effectively. Your success in the role will be determined by your ability to collaborate and partner with various cross functional teams within and outside Target plus and deliver outcomes taking into account the upstream and downstream complexities. Your responsibilities will include, but will not be limited to: Operations: Inventory Management: Responsible for monthly reporting to leadership, highlighting progress towards inventory goals, tracking performance, and presenting improvement plans. Oversee the implementation of identified improvements to enhance inventory management efficiency and meet organizational objectives. Manage inventory for top sellers including communication Inventory management tools and processes defined and improvements successfully including inventory forecasting tools and partner insights Seller Management Ensure all partner and seller requests and queries are responded to within defined Service Level Agreements (SLAs). Identify and implement processes and tools to optimize response times and overall efficiency in query resolution. SKU channel movement Ensure SKU/ Item movement between channels is successfully executed with accuracy and timeliness, Define and implement necessary process guardrails based on profitability and risk assessment. Other operational activities and deliverables Develop and implement process improvements to driver operational productivity and reduce waste - Identify operational bottlenecks, resolve issues, and optimize workflows for efficiency. Create and improve training materials and process documentation for Category Operations team and discover efficiencies that help team members do their best work using the defined standardized best practices: Responsible to design and implement best practices, communication, training, tools, and other resources to enable process stability and sustainability. Support work streams as part of process diagnostics and design to identify impactful opportunities for operational improvements across end-to-end value streams. Leverage data and insights to identify trends, detect issues, and support proactive decision-making. Monitor team and category goals, and lead ad-hoc projects to drive successful outcomes Category operations : Shape processes and solutions for the future while delivering improved business outcomes in collaboration with various global partners across US and India Deliver Operational Excellence through people, process and technology via continuous improvement: Process optimization by Implementation of process standardization, process streamlining and automation. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. About you: Four-year degree or equivalent experience 4+ years of overall experience, preferably in retail Broad retail merchandising, marketing, and operations experience with proven ability to drive results within a Matrix Organization Proficiency in excel and data visualization tools with effective planning, organizational, and data-driven decision-making skills. Ability to communicate effectively, both verbal as well as written, together with storytelling and presentation skills. Possess Strong cognitive skills with the ability to demonstrate courage, think critically, and drive results. Proactive in identifying and solving problems with structured problem-solving skills and ability to structure ambiguous problems, analyze complex processes, synthesize data and results, and deliver insights and solutions. Demonstrated ability to drive projects and coach other project team members. Ability to develop partnerships to collaborate effectively with various stakeholders as well as be a change agent with the ability to influence change without authority.
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
At EY, you will have the opportunity to shape your future with confidence and succeed in a globally connected powerhouse of diverse teams. Joining EY means contributing to building a better working world. As a part of the EY- GDS TAX - PAS Rewards Staff/Advanced Analyst team, you will play a crucial role in managing the global workforce in today's fast-changing and highly disrupted environment. As a member of the Rewards practice, you will support clients in aligning their HR function with organizational plans while prioritizing employee experience. Your role will involve delivering high-quality work on global client projects, identifying trends, ensuring compliance with legal requirements, and driving effective client communication. To qualify for this role, you should have 1-2 years of experience in Total Rewards and consulting domain, a Masters degree in HR or equivalent postgraduate degree, and proficiency in Microsoft tools like Excel, PowerPoint, and Power BI. Additionally, experience in Total Rewards transformation programs and working as part of a global distributed team will be beneficial. The ideal candidate will possess strong communication and presentation skills, be proactive in managing ambiguity, and demonstrate high levels of integrity and commitment. You should also be open to national and international travel for client projects and have the ability to work both independently and as part of a team. EY is looking for professionals who are independent, self-motivated, proactive, and results-oriented. The role involves strategic planning to grow the team, providing world-class support services, and adapting to a fast-moving environment. EY offers a supportive and collaborative work environment with opportunities for professional development, skill enhancement, and career progression. Join EY in building a better working world by creating new value for clients, people, society, and the planet. As part of a globally connected network, you will have the chance to work on inspiring projects, receive coaching and feedback from engaging colleagues, and develop new skills to shape the future with confidence. EY values its employees" personal development and offers the freedom and flexibility to handle your role in a way that suits you best.,
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
The Subject Matter Expert for Accounts Receivable will provide technical expertise in cash application processes, complex tenant account reconciliations, and serve as a knowledge resource to ensure optimal financial operations within the organization. In this role, you will be responsible for conducting a comprehensive analysis of bank deposits and executing precise application of deposits to designated tenant accounts. You will also perform quality checks to ensure all deposits are correctly applied against each tenant account. Handling queries, participating in special department projects, and maintaining exemplary documentation systems for archiving, records retention, and audit compliance are key aspects of this position. You will be required to identify and escalate unresolved matters through appropriate channels with recommended solutions, provide expert support to cross-functional teams and processes, and maintain comprehensive and current process documentation. Additionally, you will provide technical guidance to team members, support performance improvement initiatives, and attain end-to-end domain knowledge of the business process to mitigate potential risks. In the absence of the Supervisor, you will act as a pseudo supervisor for the process and be a single point of contact for Leadership and stakeholders. To excel in this role, you should have an advanced financial background with a Bachelor's or Post-Graduate degree in Commerce or a related field. A minimum of 5-7 years of specialized experience in Order to Cash processes, particularly in Cash Application, is required. Strong analytical skills, attention to detail, logical thinking, and a positive attitude to develop solutions quickly are essential. Exemplary time management skills, the ability to prioritize competing demands, and proven ability to provide technical coaching and knowledge transfer to team members are also important qualifications. You should be able to work in a fast-paced environment, meet deadlines, communicate effectively with clients, and demonstrate strong interpersonal skills. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), flexibility to accommodate occasional extended hours, and refined problem-solving capabilities are desired attributes for this role. In this position, you will work within established procedures with a moderate degree of supervision, identify problems and relevant issues in straightforward situations, assess each using standard procedures, and make sound decisions. If you are looking for a challenging opportunity to leverage your financial expertise and contribute to the success of the organization, apply today.,
Posted 6 days ago
1.0 - 4.0 years
4 - 5 Lacs
Chennai
Work from Office
Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Define and implement quality metrics for established workflows Create prescriptive actions for quality issues Partner with customers, operations and internal support teams to optimize workflow quality Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements Analyze data trends and develop solutions Monitor quality performance and coach operations teams Create and maintain quality metrics reports Handle customer escalations and recommendations Evaluate and suggest improvements for quality tools Support process documentation and implementation Business English proficiency Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) Experience in Machine Learning/Data Labeling Strong process expertise in data services Experience in coaching and process improvement Analytical and problem-solving capabilities Experience with speech or language data preferred Ability to work in ambiguous environments Project management experience
Posted 1 week ago
6.0 - 8.0 years
15 - 20 Lacs
Pune
Work from Office
Role & responsibilities: JOB DESCRIPTION Position: Technical Lead RPA Practice Job Family: IS/IT Location: Pune, India Organizational interfaces Direct Manager Functional Manager Direct Report Organizational interfaces Global Digital Solutions practice Lead None Outsourced delivery teams Practice and Value Tower teams Competences requirements Knowledge / Qualification Previous Experience & key technical skills Key behavioral competencies RPA (UI Path Cloud platform) Fluent English. At least 6-8 years of automation development experience through UiPath Experience of operating within global companies with matrix organizations (multi-regional and multi-divisions) Industrial/ automotive background is a plus Management of 3rd party teams, remotely based Ability to prioritize and stay focused in a fast-paced environment Agile, hands-on, action-oriented Missions Missions KPI and/or main deliverables Scope Strong knowledge and development experience in UiPath Lead end-to-end RPA project delivery, from requirements gathering to production deployment. Design scalable RPA architecture and reusable components across bots. Oversee the development, testing, and deployment of RPA bots. Collaborate with business units to identify, assess, and prioritize automation opportunities. Develop and maintain documentation including PDDs, SDDs, test cases, and support materials. Monitor bot performance and manage incident resolution and continuous improvements. Deliver projects with 3rd party supplier teams Activities Service and Product Delivery Vendors/ contractors management and service monitoring Define product lifecycle with different gates and checklists Continuously track generated value Preferred candidate profile
Posted 1 week ago
3.0 - 8.0 years
9 - 13 Lacs
Pune
Work from Office
The role is part of the finance Centre of Excellence primarily as acting as a data analyst and will support planning & analysis in any one or more areas of finance including reporting & compliance, taxation, and treasury related areas. FPA COE is function under ambit of Planning and Analytics within FP&A- This role is primarily responsible for base data management, transformation of data to preliminary analytics, dashboarding and automation on all financial and non-financial parameters, which aid to management for business decision making Candidate will be responsible for overseeing data systems and overall reporting frameworks in FPA, and ensure the integrity and precision of data to generate insights and drive strategic business decisions. Responsibilities For the Planning and Analytics vertical, eligible candidate should be able to end to end data management including below, -Data collection: Gathering data from primary or secondary sources, such as sales numbers, market research, or logistics. -Data preparation: Cleaning and preprocessing data for accuracy -Data analysis: Using statistical techniques to analyze data, identify patterns and trends, and perform complex analyses -Data presentation: Creating visualizations and reports for stakeholders, using charts and graphs to present results -Data management: Maintaining databases and utilizing SQL for data handling. Staying updated on industry trends and new technologies -Business challenges: Addressing specific business challenges with analytical solutions -Collaboration: Collaborating with cross-functional teams and providing technical support and mentoring to other analysts -Quality assurance: Participating in quality assurance activities and supervising performance and quality assurance processes to pinpoint areas for enhancement In addition, candidate should have good communication and collaboration skills for cross-functional teams and providing technical support to other analysts Immediate Attention - GR and others dashboards control and data security with data hosting solution etc. GR dashboard analytics like with business ops. Documentation of process. Simplification(using SQL, python etc.) and regularization of ad hoc tasks. Hygiene parameters on accuracy check and other aspects. Customer master ownership. (align asks from Sachin, Business ops (Amol J or Anup), SIP team) Regular - Long Term Revenue MIS -Automation and Data Models for Dashboard NR review -Exception tracker - Data models and exception report dashboards Regional P&L Customer KPI ETR Model and automation MIS repository Data models for Forecasting and outlook. Minimum qualification & experience BTECH,MTECH, BCA, MCA or equivalent. Degree or Certification in relation to data management (like Data Science, Business Analysis, Python, Web Technologies etc.) 2 to 3 years experience in Finance MIS and analytics in telecom industry or equivalent related field. Desired Skill sets Power BI \ Qlik sense Skills \ Python SAP exposure required. Exceptional knowledge of Advanced Excel. Familiarity with finance and statistical analysis software Understanding of financial and accounting principles Understanding across finance domains (taxation, treasury etc.)
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
As a Technical Writer (Intern) at Peppermint Robotics in Pune, India, you will play a crucial role in creating and maintaining technical product documentation. Your responsibilities will include gathering information from subject-matter experts, developing procedure manuals, technical specifications, and process documentation. Collaborating with engineering and product teams, you will draft and update user manuals, service manuals, instruction bulletins, and spare parts catalogs. It will be your duty to ensure clarity, consistency, and visual accuracy across all documents by adhering to document standards and templates. You will also convert electrical schematics into clear illustrations suitable for technical manuals and contribute to maintaining version control and the Bill of Materials (BOM). Additionally, you will manage and update the product specification database to reflect the latest information. To excel in this role, you should exhibit personal attributes such as curiosity, a passion for learning, and a strong work ethic. Your ability to work in cross-functional roles, communicate effectively, and stay organized will be vital. Being proactive, results-driven, and capable of managing multiple projects in a fast-paced environment are essential qualities. A Bachelor's degree in Mechanical, Mechatronics, Electronics, or Electrical Engineering is required for this position. You will report to the Team Lead and collaborate with teams based in India. Peppermint Robotics fosters a culture of innovation, trust, and collaboration. We value intent, attitude, and clear communication over mere results, and emphasize continuous learning and growth for every team member. You are encouraged to explore the underlying purpose and mission of Peppermint Robotics, which drives us forward. If you are excited about the opportunity to contribute to our team and align with our culture, please send your resume/profile to Allen.louis@peppermintrobotics.com. Please note that this is a paid internship. Key Skills: Process Documentation, Detail-oriented, Instruction Bulletins, Spare Parts, Documentation, User Manuals, Interpersonal Skills, Organizational Skills, Service Manuals, Technical Writing, Service Guides, Editing, Results-driven, Proactive, Catalogs, Communication.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
As a Business Analyst with over 10 years of experience in the Banking or Financial Services industry, you are required to possess strong knowledge of Trade Accounting, Core Banking Systems (preferably Finacle), and financial integration flows. Your role will involve showcasing proven expertise in BRD, FRD, process documentation, and gap analysis. Excellent stakeholder management and interpersonal communication skills are crucial in this position. Your responsibilities will also include working on integration projects involving third-party platforms or regulatory systems. A working knowledge of SQL, APIs, or other data/query tools will be beneficial for your success in this role. Additionally, familiarity with Agile/Scrum methodology will be considered an advantage. Overall, this position requires a seasoned Business Analyst who can leverage their experience in the banking or financial services sector to contribute effectively to the organization's goals and objectives.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
You are looking for a Delivery Manager to oversee the day-to-day service delivery of large groups of Medical Coders specializing in HCC coding. With a minimum of 10 years of experience, you have a proven track record of exceeding customer expectations and a successful career trajectory within the Coding business unit of a similar organization. Your primary responsibilities will include communicating with clients to manage service delivery based on client SLAs, creating and updating process documentation, overseeing operations through comprehensive planning and root cause analysis, assisting in new team member training, monitoring staff performance, and ensuring targets for attrition and shrinkage control are met. Additionally, you will be responsible for preparing and maintaining management reports, operational reports, process KPIs, and dashboard metrics. The ideal candidate will possess excellent team management and communication skills, along with a minimum of 10 years of work experience and expertise in HCC coding. A certification as a coder from AAPC or AHIMA is also required. If you are ready to take on this challenging role in CHENNAI, INDIA, apply now and be a part of our dynamic team.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Business Analyst at Zinnia, you will play a crucial role in the planning, analysis, and execution of projects focused on enhancing our professional services. Your responsibilities will include gathering detailed requirements, documenting processes, and ensuring that project outcomes align with business goals. To excel in this role, you should possess a solid background in the annuity and insurance industry, with a good understanding of how Operations, Technology Capability areas, and other departments like Finance and Compliance interconnect. Building strong relationships with both internal and external team members across various technical and non-technical domains will be essential. Your key tasks will involve collaborating with stakeholders to gather precise business requirements, leading solution implementation efforts, and creating thorough documentation such as business requirements documents and process flow diagrams. Furthermore, you will engage with key stakeholders, drive process optimization initiatives, and support project planning and execution to ensure timely delivery and alignment with business objectives. Additionally, you will lead change management efforts associated with business transformation initiatives, oversee quality assurance processes, and mentor junior business analysts to foster continuous improvement and professional growth within the team. To be successful in this role, you should hold a Bachelor's degree in Business Administration, Economics, Information Technology, or a related field, along with a minimum of 5 years of experience in business analysis. Strong analytical and problem-solving skills, excellent communication abilities, and expertise in business analysis tools and methodologies are vital. Moreover, certifications such as CBAP, PMP, or equivalent would be advantageous. In return for your contributions, you can expect a dynamic work environment, opportunities for professional development, and the chance to work with a leading technology platform in the insurance industry like Zinnia.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Systems Accountant at Instem, you will play a crucial role in the integration and implementation of financial and operational systems within our fast-growing global organization. Reporting directly to the VP of Operating & Finance Systems, you will be responsible for various key tasks such as system implementation, troubleshooting, process improvement, and ensuring compliance with financial regulations. Additionally, you will be instrumental in the integration of acquisitions into the group, contributing significantly to the overall success of the company. Your responsibilities will include actively participating in the integration of acquisitions into the Group's financial and operational systems, implementing and optimizing financial and operational systems including accounting, reporting, and budgeting software, analyzing and enhancing existing processes to improve efficiency, reduce costs, and enhance data accuracy, ensuring standardized documentation for all system processes, managing the accuracy, completeness, and security of financial and operational data, and maintaining compliance with relevant regulations and accounting standards. To excel in this role, you will need to possess a range of skills including experience in integrating companies into an existing software platform, proficiency with ERP and operational systems such as NetSuite, Salesforce, or SuiteProjects, transitioning experience to a shared service environment, familiarity with data analytics tools and AI, strong analytical and problem-solving skills, expertise in process documentation, project management experience, and knowledge of IFRS and financial controls. At Instem, we value exceptional individuals who are enthusiastic, empowered to think independently, take initiative, and drive innovation. We offer a supportive and inclusive work environment where you will have ample opportunities to learn, grow, and contribute towards our mission of bringing life-enhancing products to market faster. Join us at Instem and be a part of a team that is dedicated to making a positive impact on people's lives worldwide.,
Posted 1 week ago
8.0 - 13.0 years
20 - 25 Lacs
Gurugram, Bengaluru
Work from Office
Join us as a Trade & Transaction Reporting Manager We ll look to you to provide oversight on daily trade and transaction reporting processes, making sure that they adhere to the control framework and comply with regulatory obligations You ll provide input into regulatory reporting initiatives, through your expertise and knowledge of regulations, data analysis and issue remediation As a key member of our team, you ll enjoy extensive collaboration and can expect great visibility for you and your work Were offering this role at vice president level What youll do As a Trade & Transaction Reporting Manager, you ll be operating a robust oversight model of trade and transaction submissions to support relevant reporting obligations. You ll demonstrate a strong sense of ownership by identifying, investigating and escalating any breaches in regulatory reporting within the required timeframes and through the appropriate governance forums. Working proactively with stakeholders, you ll make sure that compliance breaches are remediated in order for the business area to remain within agreed risk appetite statements. You ll also be: Providing oversight of the team to ensure complete, accurate and timely reporting of trade and transaction submissions across multiple asset classes Acting as Chair of the governance forums, to make sure daily processes are being completed within agreed service level agreements Monitoring and challenging exception management, reconciliations, controls and process issues, as well as investigation and remediation plans Providing root-cause analysis of reporting issues, as well as impact and materiality assessments Supporting operational readiness and preparation for new and changed regulations The skills youll need To thrive in this role, you ll need a strong understanding of regulatory reporting requirements, across multiple global regulators, coupled with a good understanding of relevant asset classes and structured trading businesses, ideally experienced through a trade reporting or middle office environment. In addition, you ll need: A good understanding of the front to back processes in order to maintain a stable and controlled regulatory reporting environment The ability to build, develop and engage strong relationships with stakeholders An excellent understanding and appreciation of risk and control frameworks, including process documentation, control documentation and supervisory frameworks Hours 45 Job Posting Closing Date: 30/07/2025
Posted 1 week ago
0.0 - 8.0 years
2 - 10 Lacs
Gurugram
Work from Office
What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for accurately performing manual credit decisioning of assigned applications within TAT and as per Credit and compliance guidelines. Role Accountability Adhere to Credit Guidelines while processing applications Maintain decisioning accuracy levels as per agreed SLA to maintain portfolio quality Perform decisioning of applications within defined TAT Ensure timely rectification of errors highlighted by monitoring team Perform process documentation and compliance adherence Measures of Success Decisioning Accuracy % Daily Productivity targets (Throughput, TAT) Process adherence as per MOU Technical Skills / Experience / Certifications Understanding of credit policy framework Competencies critical to the role Detail Orientation Process Orientation Verbal and written communication Analytical Ability Qualification Graduate in any discipline Preferred Industry BFSI
Posted 1 week ago
6.0 - 11.0 years
10 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
[{"Salary":null , "Functional_Area":"Other" , "Remote_Job":false , "Posting_Title":"Senior Product Manager" , "Is_Locked":false , "City":"Bangalore North" , "Industry":"Technology" , "Job_Description":" SeniorProduct Manager Job Description Role Overview Wadhwani Skilling operates GenieAI, a cutting-edge digitalplatform that is designed to skill vulnerable learners and place them intoin-demand jobs. The GenieAI platform leverages high-quality digital content,GenAI assistants, human services, and analytics in order to support learners acrosseach stage in the career journey: Career Advisory, Skilling, Placement Support,Placement, and Progression. We are seeking a SeniorProduct Manager to support the development of new GenieAI features, improve theuser experience of learners and faculty members, and drive the integration ofGenieAI with 3 rd party learning platforms in our target markets ofIndia, Brazil, Mexico, Indonesia, Philippines, and Egypt. Key Responsibilities Conduct Need and Opportunity Analysis : Analyze needs and strategic opportunities in order to inform our market requirements definition. Develop Product and Process Requirements : Create product requirements definitions and supplementary process documentation. Drive Product Launch : Work with other team members from Product, Design, and Engineering to develop and release product features for learners, and faculty. Subsequently, test those features in Beta with learners and faculty from educational partners, and refine those features as needed before production launch. Drive Product Enhancement Based on Market Data : Seek user feedback and identify enhancements for subsequent build cycles on regular basis based on feedback from educational partners, learners, and faculty. Skills & Experience 6+years of work experience, with at least 3 yearsexperience in EdTech required(non-negotiable) Experiencein driving technical partner integrations using techniques such as Single SignOn, Learning Tools Interoperability, and other means Provensuccess in developing and executing on strategic product initiatives leveragingGenerative AI and Predictive AI Strongrelationship and oral communication skills, including the ability to engageeffectively with executive leadership Demonstratedproduct management success across the mobile web & app product lifecyclefrom concept to launch and adoption o Conducting market research o Defining user roles, user journeys, andproduct requirements o Working with UX designers in mockingwireframes and visuals for mobile and web o Collaborating closely with engineeringin defining requirements, prioritization, and sprint planning o Discussing tech architecture, design,and scoping with engineering Strongorganizational, analytical and problem-solving skills Ability
Posted 1 week ago
6.0 - 11.0 years
20 - 25 Lacs
Hazira
Work from Office
LTEL is embarked on a journey to digitalize the state-of-the-art manufacturing facility. The purpose of digital lead is to support our Project group, Manufacturing group & Supply chain management in digitalizing their functions. Provide data generated across value chain. The Digital Officer will play a critical role in supporting the successful deployment and adoption of the Manufacturing Execution System (MES) across the site(s). As a Digital Champion , he / she will work closely with production, engineering, Planning , quality ,IT, and business stakeholders to ensure the MES solution effectively integrated into operational workflows and delivers its intended value. He / She will provide hands-on support during implementation and act as a key user advocate post-deployment. Accountabilities Act as the site-level ambassador for digital transformation initiatives. Prepare specifications/requirement for digital transformation. Collaborate with cross-functional teams (IT, production, quality, engineering) to facilitate effective MES deployment. Translate operational needs into system requirements and support configuration/testing. Conduct user training sessions and workshops to ensure team readiness and adoption. Serve as first-line support during and after go-live for MES and digitalisation related issues. Gather feedback from end-users and relay insights to the MES implementation team for continuous improvement. Support the development and refinement of SOPs, workflows, and digital process documentation. Monitor usage and performance of MES applications and encourage user engagement. Ensure data integrity and adherence to compliance standards during MES implementation. Champion the cultural change toward digital transformation and data-driven operations.
Posted 1 week ago
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