10 Process Diagnostics Jobs

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Delivering end-to-end contact center digital transformation projects for global clients Managing consulting engagements and being accountable for committed Client outcomes Building curated transformation solutions for prospective and existing clients Market research across best-in class practices, contact center demands, evolving trends etc. Participate in pre-sales activities for digital transformation identify opportunity, pitch the right digital solution, solution building, business case creation etc. Developing and creating collateral, new capabilities working closely with cross-function teams (internal and external) Understand client digital transformation needs & consult/provide customized solutions, develop business case Well versed with process diagnostics, due-diligence, blueprinting activities etc. and savvy with PowerPoint and Excel Understand, propose and pitch the key levers/differentiators to new/existing customers for transformation journey Participation in special / strategic digital transformation projects from time to time Excel in developing strong client dialogue, at CXO levels- Experience in design thinking and re-imagining customer journeys, future operating model, best in-class practices- Experience in CX transformation opportunity identification, solutioning, comparative studies keeping in mind customer effort reduction, improve straight through processing- Exposure to contact center economics through improved channel containment, right channeling methodology etc Qualifications AI and Tech consulting and implementation background, experience in Chatbots, AI components understanding and implementation experience, tech consulting experience, good to have Salesforce exposure, conducting client workshops and managing client, partner relationships + regular DT profile. Show more Show less

Requisition Id : 1630875 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Consultant-National-Forensics-ASU - Forensics - Investigations & Compliance - Gurgaon Your key responsibilities Technical Excellence Execution on client engagement - ensuring quality delivery as per engagement letter. . Ensure compliance with risk management strategies, plans and activities of the firm. . Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. . Demonstrate an application and solution-based approach to the problem solving technique. The same can be utilized for research on delivery of solutions. . Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service. . Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development Skills and attributes To qualify for the role you must have Qualification Chartered Accountant / Certified Internal Auditor / Masters in Business Administration / Certified Fraud Examiner / LLB Experience Required 1 to 6 years of post-qualification experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews , and allied areas. . Preferred - Experience with any of the Big 4 firms / Tier 2 firms and / or large Corporate Internal Audit teams will be preferred What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

Requisition Id : 1624718 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Consultant-National-Forensics-ASU - Forensics - Investigations & Compliance - Mumbai Your key responsibilities Technical Excellence Your key responsibilities . Execution on client engagement - ensuring quality delivery as per engagement letter. . Ensure compliance with risk management strategies, plans and activities of the firm. . Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. . Demonstrate an application and solution-based approach to the problem solving technique. The same can be utilized for research on delivery of solutions. . Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service. . Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development. Your people responsibilities: . Contribute to effective team work in internal engagement situation . Support knowledge sharing efforts and continually improves processes so that the work team can capture and leverage knowledge Skills and attributes for success . Good presentation skills, communication skills, aggressive at work, people friendly, and team player Skills and attributes To qualify for the role you must have Qualification . Chartered Accountant / Certified Internal Auditor / Masters in Business Administration / Certified Fraud Examiner / LLB Experience . Required 1 to 6 years of post-qualification experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews , and allied areas. . Preferred - Experience with any of the Big 4 firms / Tier 2 firms and / or large Corporate Internal Audit teams will be preferred . Preferred - Experience with Manufacturing/ FMCG/ Pharmaceuticals sectors will be preferred What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

Requisition Id : 1616642 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Consultant-National-Forensics-ASU - Forensics - Investigations & Compliance - Mumbai Your key responsibilities Technical Excellence . Execution on client engagement - ensuring quality delivery as per engagement letter. . Ensure compliance with risk management strategies, plans and activities of the firm. . Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. . Demonstrate an application and solution-based approach to the problem solving technique. The same can be utilized for research on delivery of solutions. . Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service. . Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development. Skills and attributes To qualify for the role you must have Qualification Chartered Accountant / Certified Internal Auditor / Masters in Business Administration / Certified Fraud Examiner / LLB Experience Required 1 to 6 years of post-qualification experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews , and allied areas. Preferred - Experience with any of the Big 4 firms / Tier 2 firms and / or large Corporate Internal Audit teams will be preferred What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

Requisition Id : 1609561 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Consultant-National-Forensics-ASU - Forensics - Investigations & Compliance - Hyderabad Your key responsibilities Technical Excellence Execution on client engagement - ensuring quality delivery as per engagement letter. . Ensure compliance with risk management strategies, plans and activities of the firm. . Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. . Demonstrate an application and solution-based approach to the problem solving technique. The same can be utilized for research on delivery of solutions. . Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service. . Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development. Skills and attributes To qualify for the role you must have Qualification Chartered Accountant / Certified Internal Auditor / Masters in Business Administration / Certified Fraud Examiner / LLB Experience Required 1 to 6 years of post-qualification experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews , and allied areas. Preferred - Experience with any of the Big 4 firms / Tier 2 firms and / or large Corporate Internal Audit teams will be preferred What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

Requisition Id : 1630872 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Consultant-National-Forensics-ASU - Forensics - Investigations & Compliance - Gurgaon Your key responsibilities Technical Excellence Execution on client engagement - ensuring quality delivery as per engagement letter. . Ensure compliance with risk management strategies, plans and activities of the firm. . Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. . Demonstrate an application and solution-based approach to the problem solving technique. The same can be utilized for research on delivery of solutions. . Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service. . Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development. Skills and attributes To qualify for the role you must have Qualification Chartered Accountant / Certified Internal Auditor / Masters in Business Administration / Certified Fraud Examiner / LLB Experience Required 1 to 6 years of post-qualification experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews , and allied areas. . Preferred - Experience with any of the Big 4 firms / Tier 2 firms and / or large Corporate Internal Audit teams will be preferred What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 600+ clients with the help of our 60,000+ employees. Job Description Domain expert in Order to Cash processes across Order Management, Contract Management, Billing, Collections, Disputes and Deductions, Cash Applications among others. Experience in delivering end-to-end O2C transformation projects . Well versed with digital technologies and tools, automation, analytics etc. applicable for O2C process area. Well versed with process diagnostics, blueprinting activities etc. and savvy with PowerPoint and Excel Strong team player who thrives when working in a fast paced, high energy and project-oriented environment and accustomed to driving outcomes Excel in developing strong client dialogue, both at GPO and at CXO level Action and result oriented, self-driven person with high energy level, analytical and structured, quality focused and adaptable Flexible and capable of domestic and international travel Understand, propose and pitch the key levers/differentiators to new/existing customers for transformation journey Participation in special / strategic projects from time to time Conducting diagnostics, solution design or due diligence exercise Understand client digital transformation needs & consult/provide customized solutions, develop business case. Manage end to end pre-sales activities for digital capabilities identify opportunity, pitch the right digital solution, solution building, business case creation Develop F&A digital assets, collaterals, case studies for existing digital capabilities Collaborate with multiple departments within the company & lead the overall transformation journey for clients Show more Show less

You have a great opportunity to join WNS (Holdings) Limited, a leading Business Process Management (BPM) company that specializes in co-creating innovative, digital-led transformational solutions with clients across various industries. As part of our team, you will play a crucial role in enabling businesses in different sectors to reimagine their digital future and achieve operational excellence. Your responsibilities will include: - Demonstrating expertise in delivering end-to-end healthcare projects for US clients - Being proficient in digital technologies, tools, automation, and analytics - Conducting process diagnostics, blueprinting activities, and utilizing PowerPoint and Excel effectively - Collaborating effectively with team members in a fast-paced, project-oriented environment - Possessing strong communication skills with client-facing experience - Being action and results-oriented, self-driven, analytical, and adaptable - Willingness to travel domestically and internationally - Demonstrating thought leadership in the latest trends and technologies within industries - Understanding, proposing, and pitching key levers/differentiators to customers for their transformation journey - Participating in special/strategic projects - Developing collaterals and providing support to the solutions team in responding to RFI, RFP, RFQs - Assisting the pre-sales team with digital capabilities, including identifying opportunities, pitching digital solutions, and creating business cases - Collaborating with various departments within the company and leading the overall transformation journey for clients Qualifications: - Education/Qualification: Graduation/Post Graduation with a solid understanding of the US healthcare market If you are a dynamic individual who is passionate about driving impactful change and delivering transformative solutions in the healthcare sector, we invite you to join our team at WNS (Holdings) Limited.,

You are a domain expert in Order to Cash processes encompassing Order Management, Contract Management, Billing, Collections, Disputes, Deductions, and Cash Applications. Your experience includes successfully delivering end-to-end O2C transformation projects for global clients. You are proficient in digital technologies, tools, automation, analytics, and other relevant aspects applicable to the O2C process domain. You possess strong skills in process diagnostics, blueprinting activities, and are adept at using tools like PowerPoint and Excel. As a team player, you excel in fast-paced, high-energy, project-oriented environments and are driven to achieve outcomes. Your ability to develop robust client relationships, both at the operational and executive level, sets you apart. Being action and result-oriented, you are a self-driven individual with a high energy level. Your approach is analytical, structured, quality-focused, and adaptable to changing scenarios. You are flexible and open to domestic and international travel as required. Your expertise lies in understanding, proposing, and presenting key levers and differentiators to new or existing customers for their transformation journey. You actively participate in special and strategic projects when needed. Your responsibilities include conducting diagnostics, solution design, and due diligence exercises. You identify and address client digital transformation needs by providing customized solutions and developing business cases. In addition, you manage end-to-end pre-sales activities related to digital capabilities, including opportunity identification, solution pitching, building, and business case creation. Moreover, you are involved in developing financial and accounting digital assets, collaterals, and case studies for existing digital capabilities. Collaboration with various departments within the organization is essential as you lead the overall transformation journey for clients. Your qualifications include being a Graduate.,

You are a domain expert in Order to Cash processes, encompassing Order Management, Contract Management, Billing, Collections, Disputes, and Deductions, among others. You have a proven track record of delivering end-to-end O2C transformation projects for global clients. You are well-versed in digital technologies, automation, analytics, and other tools applicable to the O2C process area. Additionally, you are proficient in process diagnostics, blueprinting activities, and skilled in using PowerPoint and Excel. As a strong team player, you excel in fast-paced, high-energy, project-oriented environments and are adept at driving outcomes. You have a talent for developing robust client relationships at both the Global Process Owner (GPO) and CXO levels. Your approach is action and result-oriented, demonstrating self-drive, high energy levels, analytical thinking, structured work ethic, quality focus, and adaptability. You are flexible and open to domestic and international travel, capable of understanding, proposing, and presenting key levers and differentiators to new and existing customers for their transformation journey. You actively participate in special and strategic projects as required, conducting diagnostics, solution design, or due diligence exercises. You possess a keen understanding of client digital transformation needs, offering consultative and customized solutions, and developing business cases. You manage end-to-end pre-sales activities for digital capabilities, including identifying opportunities, pitching suitable digital solutions, creating business cases, and developing financial and accounting digital assets, collaterals, and case studies. Furthermore, you collaborate effectively with various departments within the organization and take the lead in overseeing the overall transformation journey for clients. Your qualifications include being a graduate with a strong background in Order to Cash processes and a proven ability to drive successful O2C transformations for global clientele.,