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2.0 - 7.0 years
2 - 7 Lacs
gurgaon, haryana, india
On-site
Key Responsibilities: Account Management & Support: Serve as the single point of contact for assigned RPs via email, WhatsApp, phone, or live chat. Provide proactive, outbound service by monitoring applications in-funnel and supporting engagement campaigns. Foster regular engagement with accounts via weekly or bi-weekly calls, reports, and updates. Prioritize incoming support requests to meet SLA requirements. Represent ApplyBoard to promote platform and services, guiding RPs to improve quality and volume of international applicants. Issue Resolution & Collaboration: Work closely with CX and other departments to identify and resolve escalated issues. Continuously update partners on SOPs, pla...
Posted 1 month ago
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