PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Job Description

IBM Consulting Overview A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. Work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. Improve the hybrid cloud and AI journey for innovative and valuable companies through IBM's strategic partner ecosystem and robust technology platforms, including IBM Software and Red Hat. IBM Consulting fosters a culture of curiosity and continuous learning, encouraging groundbreaking solutions for a wide network of clients. Your Role and Responsibilities As Process Analyst Procure to Pay (P2P), you will be responsible for invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. This role requires flexibility to work in shifts. Primary responsibilities include: Recording and maintaining PO and Non-PO Invoices and handling manual and automatic payment requests Managing end-to-end Vendor Master activities such as creation, changes, verification, cleansing, and identifying duplicate records Collaborating with stakeholders for coding and approvals, addressing blocked invoice issues, and ensuring timely posting in accounting software for payments and expenses Processing travel and expense claims, managing payments, resolving duplicate payment issues, recovering funds, and executing payment proposals Adhering to client Service Level Agreements (SLAs) and meeting specified timelines Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise Commerce graduate with 2-4 years of experience in Accounts Payable Experience in invoice processing and vendor management, including query resolution and invoice reconciliation Proven ability to manage payment reporting and reconciliation activities Preferred Technical and Professional Experience Proficiency in MS Office applications and any ERP software as an end-user Self-directed and ambitious achiever Effective in meeting targets and deadlines Strong interpersonal teamwork, contributing to change management