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3 - 5 years
5 - 7 Lacs
Jamnagar, Ahmedabad, Rajkot
Work from Office
Roles and Responsibility: Safety of people & plant equipment should be the top most priorities and should provide training to workmen to sustain our EHS performance. Daily, weekly & monthly production planning as per the order booking on the merchandise plant. Planning of raw materials & moulds along with the maintenance team for timely execution of orders. Inform the tentative delivery date of orders to the S & OP team to inform the customer managers. Timely execution of production, in process control, finished goods testing ,so that correct quality products become ready in the plant as per committed delivery date. Ensure despatch of goods to customers with correct quality & correct documents. Product cost calculation and inform the marketing team. Coordination with QC team and developing new products as per market needs. visit customer site in case of customer claims to resolve the issues. Essential: Bsc./B.Tech/Diploma (in Ceramics) with 3-5 years experience in operation of Brick Plant (Like Knowledge of Mixing, Pressing & Tunnel kiln operation). Knowledge, skills, abilities and other characteristics: Should have good computer knowledge of google sheets/doc/slides. Good communication skill in English (Writing & speaking) should get preference. Preferred: Strong understanding of product manufacturing process. Excellent analytical and problem-solving skills. Strong presentation and communication skills. Testing knowledge of refractory product will be an added advantage
Posted 4 months ago
7 - 12 years
3 - 7 Lacs
Jaipur, Bengaluru
Work from Office
About The Role : Job TitleRegulatory Control Analyst to Associate Location: Jaipur, India Role Description Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk based approach towards transaction monitoring to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the misuse of its products and accounts for the purpose of money laundering or terrorist financing (ML/TF). As an Associate in FCO APAC L1 TM you are a functional specialist/SME who will be responsible for reviewing transactions within APAC TM alerts to identify any ML/TF cautionary flags, evaluate the risk and dispense to close or escalate cases which requires further review by the next level. You are expected to display expertise in evolving AML typologies. You might call upon to deliver results in the areas of training, evaluating and setting process controls, QA gap analysis, KOD review & adherence and audit point mitigation. You are an extra-miler with good written and oral communication skills focusing on results and an analytical bent of mind toward problem solving. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Main Responsibility is to review alerts as per KODs and set high standards in individual KPI delivery on timelines, QA and productivity Evaluate alert generation data as per product criteria regularly to check for anomalies Escalate any data anomalies to stakeholders and work with related offices to assist in resolution Evaluate/assist in evaluation of volume trends, procedures, QA feedback, audit finding and recommend/create action plan for training, procedural enhancements and/ audit gap mitigation Evaluate, in line with specified process goals, alert handling workflow to explore process automation/Robotics benefits Provide support/assist AVP in overseeing the teams production lifecycle, MI preparation, UAT testing and/or any associated process activity as tasked Assists with internal, external audits and regulatory inspections, when required. Your skills and experience Work exposure in TM on different products, regions and well versed in AML regulations Working experience in platforms like ACTIMIZE, FIRCOSOFT, MANTAS etc Has had exposure in delivering AML process automation/Robotics projects Self-driven, good interpersonal, communication and problem-solving skills Educated to bachelors degree level or equivalent qualification with at least 7+ years of relevant experience ACAMS or similar industrial accreditation would be highly desirable How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 4 months ago
13 - 17 years
15 - 17 Lacs
Mumbai
Work from Office
At Mott MacDonald, we are proud to be part of an ever-changing global industry, delivering transformative work that s defining our future. It s our people who power that performance. We employ brilliant people, and we trust them to do brilliant things. We re a collection of leading experts who combine our different expertise to stay ahead of the curve and move the industry forward, contributing towards career-defining projects that create essential social outcomes. Roles & Responsibilities: Review & checking of documents Should be a team leader, should have handled team consisting of 5+ members Should be able to communicate with client, understand their requirements and can solve issues Review of Design Basis documents, BEP, FEED Review of Process Flow Diagrams (PFD) and Piping & Instrumentation Diagrams (P&ID) Review & guide for Heat & Mass Balance calculations Review of Hydraulic Calculations Design process equipment such as heat exchangers, columns, and reactors Size Pressure Safety Valves (PSV) and Emergency Relief Valves (ERV) Develop Process Control Philosophy and Control Narratives Review of Process Data Sheets (PDS) and Instrument Process Data Sheets (IPDS) Review & checking of Vendor drawings and documents Should be able to estimate effort for any activity Candidate Specification: Experience in chemical process industries or a similar chemical engineering process field, with strong consulting background Strong aptitude in Chemical Engineering Good understanding of process unit operations and process calculations, including principles of heat exchangers, distillation, fluid flow, and reactions Analytical thinking and problem-solving skills Excellent interpersonal skills and ability to work in a team Strong technical communication skills, with the ability to effectively communicate with other discipline engineers to understand and solve their issues Working experience with HYSYS and HTRI software Experience in designing various process equipment and engineering concepts Active participation in HAZID, HAZOP, SOP, and Process Safety development Proficiency in preparing and reviewing PFDs, P&IDs, Heat and Mass Balance calculations, and process equipment sizing Experience in risk studies and brainstorming on process units involving risk analysis and safeguards Ability to analyse, optimize, and troubleshoot chemical process plant equipment and machinery Experience in preparing and reviewing process datasheets for equipment such as distillation columns, separators, reactors, and heat exchangers Execution of debottlenecking projects and expansion studies Participation in MOC studies and recommendations
Posted 4 months ago
3 - 6 years
4 - 8 Lacs
Chennai
Work from Office
Imagine what you could do here. At Apple, innovative ideas have a way of quickly becoming extraordinary products, services, and customer experiences. This is where individual creativities and experiences gather together that leads to great work. Bring passion and dedication to your job and theres no telling what you could accomplish.The people here at Apple don t just create products they create the kind of wonder that s revolutionized entire industries. It s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!Apple MQA is responsible for assuring high quality/process control requirements are sustainably implemented and maintained in Apple supply chain with effective tracking metrics and driving continual improvements in a creative & systemic way. Description - Lead MQA activities in one or multiple lines of businesses, covering multiple suppliers- Setup regular compliance audit and ensure closure of issues on time - Best practice sharing cross vendors/LOBs to continually improve vendor performance- Proactively collaborate with cross functions and setup effective communication with LOB teams/leaders.- Lead MQA cross LOB initiatives, such as data integration systems, data programs, efficiency improvement and extend best practices and influence to other product lines.- Contractor management (Contractor planning, PO tracking, recruiting. Contractor onboarding support, Assignment and monitoring, Contractor evaluation and budget control)- Lead digitalization efforts to move away from paper based audits to ML & cloud based audit frameworks Familiarity with mechanical manufacturing processes (machining, assembly, coatings, etc) is a must Expert on quality management system, quality procedures, and quality tools (e.g. quality control plan, Measurement system, CPK/SPC, Problem solving, 8D) Preferred Qualifications Working knowledge of mechanical quality and reliability concepts, manufacturing operations management, and mechanical machining/surface finish/assembly Can-do attitude and willingness to innovate down to details. Logical thinking. Excellent presentation and interpersonal skills to influence cross function team and vendors, able to optimally deliver key information in English Hands-on experience on quality management system, process/product audit, certified TS16949/ISO9001 auditor is a plus Be familiar with data analysis tools such as Advanced Excel, JMP, Minitab, tableau. Coding(such as python, C++) and machine learning experience, is a plus. Bachelors degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Industrial Technology, Chemical Engineering, Material Engineering or similar
Posted 4 months ago
4 - 6 years
14 - 15 Lacs
Bengaluru
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager Operations. Principal responsibilities High and increasing awareness required across single or multiple products / single or multiple regions / single or multiple jurisdiction due to following: (FATCA / Dodd Frank / Volker / AIFMD / UCITS / DPA) The role will require technical excellence to achieve target deliverables combined with the ability to get work done from administrators/SME s to achieve target KPIs. The role will demand a daily balance of delivering an excellent client service within the Valuations and Reporting converged model of promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies The major challenge for this role is to continuously manage deliveries within the specified time limit with minimum or no errors. Manage 8 to 10 direct reports, whilst overseeing additional headcount (indirect reports), as and when required by business Regular liaison with business partners Product Range / functions would include Alternate & Private Asset funds includes Private Equity, Private Credit, Real Estate funds, Stat reporting or Global Tax function. Involvement in processing and technical aspects of the business Responsible functionally across multiple jurisdictions (where applicable) serviced out of City Office Kolkata Increasing complexity. Turnover 20%, 3- 6 month lead time to achieve threshold competency for new hires. Manage transformation and growth like Project Rubix Requirements Bachelor s degree in Commerce or qualifications to accounting/finance industry or relevant experience. Detailed understanding single sub-process, control points, end to end process risk. Excellent knowledge in accounting principles and fundamentals of Accounting. Excellent knowledge in NAV calculation process with clear understanding of the E2E Fund Accounting Model. Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations. Ability to speak and understand English 4-6 years of relevant Funds administration experience. Excellent Team Management skills with ability to handle personnel issues and strong team bonding. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 4 months ago
1 - 6 years
11 - 15 Lacs
Mumbai, Hyderabad
Work from Office
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together. Your role will include, but is not limited to: Review and develop Piping and Instrumentation Diagrams (P&IDs) in conjunction with Process and Mechanical Engineers. Select, apply, and specify instrumentation required to support processes. Develop Instrument Data Sheets and lists, Panel layouts and details. Interact and coordinate with project management, vendors, clients, design members and fellow engineers to solve process engineering and piping issues. Produce and review 2D and 3D design drawings for facilities in accordance with project requirements, codes, specifications, and procedures. Participate in multi-discipline coordination & clash checking efforts. Perform site surveys of existing services to ascertain "as-built" conditions. Support, by active participation, corporate and discipline-specific procedures, and policies. Contribute to the development of the Discipline knowledge base and standards. Perform self QA/QC on deliverables, as well as on deliverables by other engineers. Performs the tasks within the agreed-upon budget and schedule. Should be a team player and shall perform tasks individually when required. Follow company standards and procedures including design and QA checking. Provide I&C design to support process control and plant automation. Qualifications and Skillset: Bachelor's degree in Instrumentation or related field. 1+ years of I&C and Automation design experience in Process industries. Good knowledge of norms and standards related to Instrumentation engineering. Experience with Microsoft Office (Word, Excel, and MS Project). Technical and quality focus. Basic proficiency in AutoCAD and Revit. Good planning, organizational, and communication skills are necessary for success in this position. To show interest in personal and professional growth, in a challenging, rewarding, and competitive professional environment. Key attributes: Professional approach to time, costs, and deadlines. Capable of working within a team. Has a supportive attitude. Proactive in asking questions. Good communication skills, both verbal and written. Eager to learn new capabilities and skills. Candidate to have problem solving skills, creativity, to show proactivity and analytical skills. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Its why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. Youll do meaningful work, and no matter what role, youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why equality and inclusion is at the forefront of all our activities. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer; women, minorities, and people with disabilities are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity. #LI-IP1
Posted 4 months ago
4 - 9 years
20 - 25 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
We are seeking a suitable candidate for Internal Financial Controls (IFC) role for a well known Listed Company in Manufacturing Industry. Job Location: Mumbai Qualification: Chartered Accountant (CA)/ CA Inter Exp: 4+yrs Job role : Assess, monitor, and enhance the internal financial control systems and procedures. Identify areas of risk, developing control frameworks, and implementing strategies to strengthen financial governance Perform testing and monitoring of controls to assess, including reviewing and validating financial transactions Implement the controls and provide trainings on controls Continuously review and update SOPs and RCMs for changes and underlying processes Create and update dashboards on monthly basis to identify, review and document process gaps Work on automation of controls and dashboards through SAP BI, SQL etc Prepare and present regular reports on the status of internal financial controls Support internal and external audits by providing requested documentation and information related to financial controls Specific skill set Understanding of controls and processes Understanding of SAP (SAP certification) MS Excel and MS PowerPoint Suitable candidates shall email their updated resume in strict confidence across hr11@hectorandstreak.com along with Current CTC, Expected CTC and Notice Period.
Posted 4 months ago
5 - 9 years
6 - 8 Lacs
Hyderabad
Work from Office
Eligibility Criteria:Education Any Graduate, Post Graduate.Currently working as Process Trainer/QA/SME/Team leader/Group Coordinator will be added advantage.Candidate should possess minimum of 5+ years of experience in medical coding in coding/auditing/training role. Candidate should have overall experience of 4 years in the applied specialty. Candidate should be certified in medical coding at AAPC or AHIMA accreditation (should not be recently certified)Should have expert knowledge of ICD-10-CM, CPT, hospital outpatient, and emergency department coding rules, National Correct Coding Initiative edits, CPT Assistant coding guidelines, APCs, Official Coding Guidelines and Coding Clinic guidelines.Excellent process knowledge & Domain understanding. Ability to review and interpret complex medical records.Multispecialty proficiency will be an added advantage. Ability to learn new applications/software systems effectively and efficiently.Ability to work independently and make sound decisions. Good verbal and written communication and analytical skills. Skilled in interpersonal, written, and verbal communication, including email. Responsibilities:Floor support and 100% reviews to coders during transitions & Prebill phase to ensure meeting on quality standards.Conducting focused and retro reviews for all assigned coders and FacilitiesRegular audit feedbacks and coding queries resolution. Providing regular updates monthly coding articles, newsletters & hot topics for enhancing coders knowledge & expertiseParticipating in client call and meetings. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Posted 4 months ago
3 - 5 years
3 - 3 Lacs
Ahmedabad
Work from Office
See quality standards for materials, products & processes Develop inspection, testing & evaluation methods Manage equipment precision & reliability check Conduct staff training on QC. Implement methods for handling defective material and cost analysi Required Candidate profile Experienced in planning and directing quality standards for industrial processes, materials, and products. Skilled in inspection, testing, reliability evaluation, & quality control program management
Posted 4 months ago
2 - 3 years
4 - 9 Lacs
Bengaluru, VIJAYNAGAR,Bengalur
Work from Office
User Access Review (UAR) - Access Certifications, Campaigns Privilege Access Management (PAM) EAM (Emergency Access Management), Firefighter Access User Access Management (UAM) - New Access, Change Access, Terminate Access Automated Joiner, Mover, Leaver configuration Password Reset Cloud agent installation & Configuration System Integration with target system Segregation of Duties (SOD) concepts SOD ruleset configuration Mitigation Control Workflow Design & Configuration Product Installation & Configuration Single Sign On (SSO) integration Product documentation Cloud Infra Inter Connectivity Knowledge Configure Static and Dynamic Approval Groups Custom Report Configuration Discovery, Requirements Gathering Database and Sever Concepts Identity Access Management Concepts Mapping form Fields with Data Source Issue Analysis and Troubleshooting SAP GRC Process Control Basic SQL knowledge Windows server Network Protocols (Ports, Firewall, VPN) Cloud concepts SSO SAP GRC Access Control (ARA, ARM, EAM and BRM) End to end product implementation experience (from discovery stage till production go live)
Posted 4 months ago
3 - 8 years
3 - 6 Lacs
Hyderabad
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Customer Technical Support Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with various teams to ensure seamless service delivery, troubleshooting issues, and implementing solutions to enhance operational efficiency. You will engage in proactive monitoring of systems, ensuring that all services are running optimally and addressing any potential disruptions before they impact users. Your role will also include documenting processes and contributing to continuous improvement initiatives, fostering a culture of excellence within the team. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the development and implementation of operational procedures to enhance service delivery. Engage in training and mentoring junior team members to build a knowledgeable team. Analyze and resolve technical user problems (No forwarding of problems) Ensure incident information is recorded completely as well as the resolution Handout and receive returned hardware (Mobile Phone, Laptop, Tablet, ...) incl. user support during device initialization / user training Presenting new hardware on different occasions to different user groups First level support of AV Hardware incl. troubleshooting, regular check-ups (incl. replacement in case of need) in conference rooms. Technology basis is Microsoft Teams Rooms, Teams Panels, connected peripherals and displays, control processors, digital audio processors, microphones, speakers and cameras from different vendors. Current hardware is mainly from vendors like LG, Newline, Crestron, Lenovo, Biamp, Jabra, Foohn and Huddly. Setup of new devices or returned device Ownership and responsibility of User satisfaction Representing Corporate IT to ensure a "one of a kind" user experience Support projects and initiatives Create and review statistical information Accountable for our local hardware management Professional & Technical Skills: Must To Have Skills: Proficiency in Customer Technical Support. Good To Have Skills: Experience with Windows Scripting, Linux/Unix Desktop Management. Strong problem-solving skills to address technical issues effectively. Ability to communicate technical information clearly to non-technical stakeholders. Experience with monitoring tools to ensure system performance and reliability.Experience in providing IT-Support (User Helpdesk – 1st & 2nd Level) Excellent Windows 11, MS-Office and other Microsoft products knowledge Experience in working with Linux Experience in working with and supporting end user devices (notebooks, tablets, Mac, iPad) Experience supporting iOS & android mobile devices Experience with SAP ticket system and remote tools Additional Information: The candidate should have minimum 3 years of experience in Customer Technical Support. This position is based at our Hyderabad office. A 15 years full time education is required. Excellent English language communication skills (Verbal and Written), additional language skills, German, French, Czech, would be beneficial Qualification 15 years full time education
Posted 4 months ago
3 - 8 years
3 - 6 Lacs
Hyderabad
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Customer Technical Support Good to have skills : Windows Scripting, Linux/Unix Desktop Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with various teams to ensure seamless service delivery, troubleshooting issues, and implementing solutions to enhance operational efficiency. You will engage in proactive monitoring of systems, ensuring that all services are running optimally and addressing any potential disruptions before they impact users. Your role will also include documenting processes and contributing to continuous improvement initiatives, fostering a culture of excellence within the team. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the development and implementation of operational procedures to enhance service delivery. Engage in training and mentoring junior team members to build a knowledgeable team. Analyze and resolve technical user problems (No forwarding of problems) Ensure incident information is recorded completely as well as the resolution Handout and receive returned hardware (Mobile Phone, Laptop, Tablet, ...) incl. user support during device initialization / user training Presenting new hardware on different occasions to different user groups First level support of AV Hardware incl. troubleshooting, regular check-ups (incl. replacement in case of need) in conference rooms. Technology basis is Microsoft Teams Rooms, Teams Panels, connected peripherals and displays, control processors, digital audio processors, microphones, speakers and cameras from different vendors. Current hardware is mainly from vendors like LG, Newline, Crestron, Lenovo, Biamp, Jabra, Foohn and Huddly. Setup of new devices or returned device Ownership and responsibility of User satisfaction Representing Corporate IT to ensure a "one of a kind" user experience Support projects and initiatives Create and review statistical information Accountable for our local hardware management Professional & Technical Skills: Must To Have Skills: Proficiency in Customer Technical Support. Good To Have Skills: Experience with Windows Scripting, Linux/Unix Desktop Management. Strong problem-solving skills to address technical issues effectively. Ability to communicate technical information clearly to non-technical stakeholders. Experience with monitoring tools to ensure system performance and reliability.Experience in providing IT-Support (User Helpdesk – 1st & 2nd Level) Excellent Windows 11, MS-Office and other Microsoft products knowledge Experience in working with Linux Experience in working with and supporting end user devices (notebooks, tablets, Mac, iPad) Experience supporting iOS & android mobile devices Experience with SAP ticket system and remote tools Additional Information: The candidate should have minimum 3 years of experience in Customer Technical Support. This position is based at our Hyderabad office. A 15 years full time education is required. Excellent English language communication skills (Verbal and Written), additional language skills, German, French, Czech, would be beneficial Qualification 15 years full time education
Posted 4 months ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Bachelor's degree (Any discipline)"Essentials : 4-6 Years overall experience 3+ Years Learning admin process experience with similar background Desirable : HR Domain certification Certification would be a plus Successfactors Experience is a plus Exposure to BPO industry" Roles and Responsibilities: "Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process." Qualification Any Graduation
Posted 4 months ago
12 - 17 years
14 - 19 Lacs
Mumbai
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : SAP FI CO Finance Good to have skills : SAP CO Management Accounting, SAP CO Project System Minimum 12 year(s) of experience is required Educational Qualification : Should have completed Graduation from reputed College/University Summary :As a Technology Architect, you will be responsible for reviewing and integrating all application requirements, including functional, security, integration, performance, quality, and operations requirements. Your typical day will involve reviewing and integrating technical architecture requirements, providing input into final decisions regarding hardware, network products, system software, and security. Roles & Responsibilities: Lead the review and integration of all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements, providing input into final decisions regarding hardware, network products, system software, and security. Collaborate with cross-functional teams to ensure the technical architecture aligns with business requirements. Provide technical guidance and support to project teams, ensuring the successful delivery of projects within scope, budget, and timeline. Professional & Technical Skills: Must To Have Skills:12+ years of experience in SAP FI CO Finance. Good To Have Skills:Experience in SAP CO Project System and SAP CO Management Accounting. Strong understanding of financial accounting and controlling processes. Experience in designing and implementing SAP FI CO Finance solutions. Experience in integrating SAP FI CO Finance with other SAP modules. Solid grasp of SAP FI CO Finance configuration and customization. Experience in leading and managing SAP FI CO Finance projects. Additional Information: The candidate should have a minimum of 12 years of experience in SAP FI CO Finance. The ideal candidate will possess a strong educational background in finance, accounting, or a related field, along with a proven track record of delivering impactful SAP FI CO Finance solutions. This position is based at our Mumbai office. Qualifications Should have completed Graduation from reputed College/University
Posted 4 months ago
7 - 12 years
9 - 14 Lacs
Noida
Work from Office
Project Role : Quality Assurance Lead Project Role Description : Develop and maintain quality processes and conduct reviews working with global QA initiatives and processes. Must have skills : SAP PP Production Planning & Control Process Industries Good to have skills : SAP Quality Management (QM) Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Assurance Lead, you will develop and maintain quality processes and conduct reviews working with global QA initiatives and processes. You will play a crucial role in ensuring the quality of our products and services, contributing to the success of our organization. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Develop and maintain quality processes. Conduct reviews working with global QA initiatives and processes. Collaborate with cross-functional teams to ensure quality standards are met. Identify areas for improvement and implement corrective actions. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP PP Production Planning & Control Process Industries. Good To Have Skills:Experience with SAP Quality Management (QM). Strong understanding of quality assurance principles and methodologies. Experience in conducting quality audits and inspections. Knowledge of quality management systems and tools. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP PP Production Planning & Control Process Industries. This position is based in Noida. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 4 months ago
12 - 17 years
14 - 19 Lacs
Chennai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems that apply across multiple teams. With your expertise and leadership, you will contribute to the success of the project and drive innovation in application development. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact for the project Manage the team and ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in SAP FI CO Finance Strong understanding of financial accounting and controlling processes Experience in configuring and customizing SAP FI CO modules Knowledge of integration with other SAP modules such as MM, SD, and PP Experience in leading application development projects Additional Information: The candidate should have a minimum of 12 years of experience in SAP FI CO Finance This position is based at our Chennai office A 15 years full-time education is required Qualifications 15 years full time education
Posted 4 months ago
7 - 12 years
9 - 14 Lacs
Kolkata
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the effort to design, build, and configure applications. Act as the primary point of contact for the project. Manage the team and ensure successful project delivery. Collaborate with stakeholders to gather requirements and provide technical guidance. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP FI CO Finance. Strong understanding of financial accounting and controlling processes. Experience in configuring and customizing SAP FI CO modules. Knowledge of integration points with other SAP modules. Experience in leading and managing application development projects. Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP FI CO Finance. This position is based at our Kolkata office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 4 months ago
12 - 17 years
14 - 19 Lacs
Kolkata
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP PP Production Planning & Control Process Industries Good to have skills : No Function Specialty Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in Kolkata. Your typical day involves collaborating with teams to develop solutions that align with business needs and requirements. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the development and implementation of SAP PP Production Planning & Control Process Industries applications Provide technical expertise and guidance to the team Ensure the successful delivery of projects within the specified timelines Professional & Technical Skills: Must To Have Skills:Proficiency in SAP PP Production Planning & Control Process Industries Strong understanding of SAP PP modules and functionalities Experience in designing and implementing SAP PP solutions Knowledge of integration with other SAP modules Hands-on experience in SAP PP configuration and customization Additional Information: The candidate should have a minimum of 12 years of experience in SAP PP Production Planning & Control Process Industries This position is based at our Kolkata office A 15 years full-time education is required Qualifications 15 years full time education
Posted 4 months ago
2 - 6 years
4 - 8 Lacs
Pune
Work from Office
The Opportunity Avantor is looking for a dedicated SAP Central Finance Consultant to optimize our Finance team support all Finance & Controlling processes. About The Role Avantor is looking for a dynamic, forward-thinking, and experienced SAP FICO Consultant to be a part of inhouse SAP Team in Pune. The position reports to Delivery Manager Pune and will have matrix alignment with offshore/onshore business partners. The team Pune (India) Global Business Center (GBC) IT Team patners with Avantor leadership teams in driving the Avantor Key Strategic Business Priorities. What we're looking for: Education Any Graduate Experience 7+ overall experience Qualifications Experience in SAP FI and CO modules (at least 5 years) - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Banking, Cost and Profit Center Accounting (CPA) and Internal Orders, CO-PA Experience in central finance and S/4 HANA is welcome(at least 1 year) Very good SAP FI/CO knowledge Understanding of accounting business processes Capacity to comprehend business forms from a client point of view Capacity to work in a group domain, viably cooperating with others Must be results-oriented Involvement with FI integration (company roll-out and data migration) focuses on other SAP based ERP module like SD, MM, HR, PP, and PM Least of 5 years of involvement with a full cycle implementation as well as in support projects Capacity to perform multiple tasks and deal with different expectations and undertakings simultaneously Accounting & controlling skills are a plus Preferred Qualifications: Minimum 7 years of SAP FICO experience Treasury exposure is a plus Experience in a Professional Services or Distribution company is an asset How you will thrive and create an impact: .The BSE is a member of Avantor GBC Pune IT Community and partner with global leaders both operations & finance in driving various key priorities like rollouts-enhancements-support. This position will also actively partner with multiple stakeholders including finance team on a day to day basis to meet the ongoing SAP support/rollout/enhancements. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Posted 4 months ago
1 - 6 years
20 - 25 Lacs
Lucknow
Work from Office
: At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operations Manager for its Transportation team. Essential Functions - Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Last Mile network. - Responsible for Hiring, training and building up a highly motivated workforce for the LM teams, with support from HR and training team ,to meet the operational requirements, and continuously meeting the high bar on quality and productivity. - Coordinate with Finance, CS, FC and Projects team to matters related to LM operations. - Continuously improve the LM process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. - Analysis of the data reports to identify performance bottlenecks and improve the performance. - Implement the formal process control and process improvement mechanisms such as Kaizen - Bachelors degree or equivalent - 1+ years of performance metrics, process improvement or lean techniques experience
Posted 4 months ago
4 - 8 years
14 - 19 Lacs
Bengaluru
Work from Office
JOB SUMMARY The individual will be responsible for governance for model delivery within SCMAC along with other functional aspects of the unit. Also provides thought leadership and acts as a subject matter expert to design and recommend solutions in addressing key issues within the business Understand AI risk , model governance and governance related to data Analytics process Understanding of data/feature selection practice and their effect on risks (e. g. , bias, explainability) and model development life cycle and validation Experience with data Analytics tool, programming knowledge to develop methodologies and validate the model & AI risk Experience in industry best practices of model risk management and AI fairness & explain ability, including model validation, reproducible, statistical & engineering process control, quality assurance, data shift for banking & analytics Review and validate the use cases based on the applicable standards and control defined for the Analytics process Define the check & controls required to adhere the AI risk, model governance and governance RESPONSIBILITIES Strategy The individual will be responsible for governance for model delivery within SCMAC along with other functional aspects of the unit. Also provides thought leadership and acts as a subject matter expert to design and recommend solutions in addressing key issues within the business Business Understand AI risk , model governance and governance related to data Analytics process Understanding of data/feature selection practice and their effect on risks (e. g. , bias, explainability) and model development life cycle and validation Experience with data Analytics tool, programming knowledge to develop methodologies and validate the model & AI risk Experience in industry best practices of model risk management and AI fairness & explain ability, including model validation, reproducible, statistical & engineering process control, quality assurance, data shift for banking & analytics Review and validate the use cases based on the applicable standards and control defined for the Analytics process Define the check & controls required to adhere the AI risk, model governance and governance Processes Continuously improve the operational efficiency and effectiveness of processes Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations People & Talent Collaborate with the team members on their work for better quality and accuracy Be able to work in agile fashion with other teams and support development /implementation of the solution Contribute towards training sessions for knowledge management Driving an environment of collaboration, both within CPBB Banking and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner Risk Management Interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures Ensure data security and data sharing in secured way through SharePoint in password protected files Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [WRB to achieve the outcomes set out in the Bank s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Group/Region Analytics teams Group / Region/Country Product & Segment Teams Group / Region / Country Channels/distribution Group / Region / Country Risk Analytics Teams Group / Regional / Country Business Teams Support functions including Finance, Technology, Analytics Operation Other Responsibilities Embed Here for good and Group s brand and values in WRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Our Ideal Candidate Data Science Understanding of analytics lifecycle Project Management Skills Python Skills About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 16474
Posted 4 months ago
1 - 5 years
8 - 9 Lacs
Mumbai
Work from Office
Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Transfer Agency Trade Processing Team Business- Dealing Role Title- Associate The Transfer Agency Department provides Fund Administration service to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions. This role is to perform BAU activities in the TA department in order to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environments. Key duties and responsibilities Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement Identify and resolve problems within the defined procedures. Complete archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval Expected to work on initiatives/Ad-hoc requirements as per business needs. Should be able to work independently but also need to be a good team player. Should be able to identify process gaps & need to work as a trouble shoot. Ability to support, guide & train other team members. Should have the ability to understand & handle complex queries Strong domain knowledge is essential & understanding of TA business .es Well versed with preparation and review of SOPs/Process flow charts Able to identify & implement various process control Provide innovative ideas for process enhancements Should have a good understanding of regulatory and audit requirements to ensure all the requirements are fulfilled Ability to prioritize multiple tasks by utilizing effective time management skills. Qualification and Experience Prior Transfer Agency processing experience is required Bachelor s Degree in Commerce is desires 1-5 years of relevant experience Skills Required Strong analytical skills Responsible for meeting all client deliverables Ability to navigate proficiently in a windows environment Strong knowledge of Microsoft excel & word Ability to write messages in a clear and concise manner Ability to read, write & speak English proficiently Strong research, resolution and communication skills Interpersonal skills - Relationship builder, respectful and resolves problems Communication skills - Presentation skills, listening skills, oral & written communication skills Self-management - Adaptability and resilience, learning behaviour, integrity and ethics and relationship builder Motivational skills - Performance standards, achieving results and persistent. Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks. Flexible enough to work in any shifts as per business needs Prior Transfer Agency processing experience is required. Bachelor s degree in commerce is desires. desirable 1-5 years of relevant experience Ability to work under pressure and should be able to handle multiple projects. A good understanding of effective risk management & it s execution. Effective verbal reasoning and numeric skills Excellent planning and organization skills The candidate should be able to understand the intricacies of TA business & it s impact on other related functions. Career with Apex A genuinely unique opportunity to be part of an expanding large global business. Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
Posted 4 months ago
5 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
We are seeking a highly motivated NPD Engineer to join our team. The ideal candidate will be responsible for Bill of Materials (BOM) scrubbing, Bom Review Analysis, and ensuring the feasibility of electronic PCBA and Box build assemblies. This role requires expertise in component selection, cost analysis, supply chain coordination, EOL management and working closely with cross-functional teams to ensure seamless product development. Requirements BE in Electronics/Electrical Engineering. 5+ years NPD & EMS experience in PCBA and Box build assemblies. Strong knowledge of analog/digital circuits, PCB layout, and embedded systems. Experience with prototyping, testing, and debugging. Understanding of EMS processes and QMS requirements. Excellent problem-solving and communication skills. Responsibilities BOM Management: Analyze, scrub, and maintain Bills of Materials (BOMs) for accuracy, completeness, and manufacturability. Design for Manufacturability & Testability (DFM/DFT): Conduct feasibility studies, risk assessments, and cost analyses to ensure optimized product design. Manufacturing Optimization: Optimize product designs for manufacturability.Develop process control parameters and ensure DFM compliance during development. Quality Assurance: Develop and implement test plans.Conduct process audits and manage supplier evaluations to ensure quality standards. Component Management: Monitor End-of-Life (EOL) components, suggest suitable alternatives, and manage engineering change control. Prototyping & Testing: Oversee the prototyping, testing, and validation of PCBA and Box Build assemblies. Process Development: Design and document manufacturing processes, ensuring adherence to quality, efficiency, and safety standards. Component Selection: Evaluate and select components based on cost-effectiveness, availability, performance, and longevity. Technical Documentation: Create and maintain detailed documentation, including SOPs, work instructions, checklists, assembly drawings, and test procedures. Problem Solving: Identify and resolve technical issues during product development and production phases. Cross-functional Collaboration: Coordinate with internal teams and external stakeholders to ensure alignment on product requirements and deliverables. EOL Management: Proactively manage component obsolescence and implement timely alternative solutions. Customer Interaction: Interface directly with customers to gather requirements, provide updates, and offer technical support
Posted 4 months ago
2 - 8 years
4 - 10 Lacs
Kolkata
Work from Office
Job Title: Sr. Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements. Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Location: IND Kolkata - DLF IT, Tower A, 3rd Flr Language Requirements: Time Type: Full time
Posted 4 months ago
6 - 8 years
8 - 13 Lacs
Jaipur
Work from Office
We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine. Production BOM creation & Process Flow development and validation. Planning implementation and Tracking of Engineering Changes in coordination with R&D. Line Balancing study and implementation for optimum output and Productivity improvement Study and analysis of Assembly & Painting operations for Layout and facility planning to achieve Capacity for Existing and New Products Leading New Products Process, Jigs/Fixture/Tooling and Facilities Planning with Execution Excellence Production Process Finalization : PFMEA /Process Sequence//Critical Process Control Initiate and Implement Process improvement ideas & Projects for implementing Lean Manufacturing practices Come and share your courage to shine with us!
Posted 4 months ago
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