5.0 - 10.0 years

0 - 0 Lacs

kanchipuram, tamil nadu

On-site

The Group IT Change Manager will design and deliver a global IS Change Management process, working with global IT leaders to ensure it is fit for purpose, measurable, and operational. This role involves leading the Change Advisory Board (CAB) and driving process efficiency and effectiveness improvements. You will own and lead the delivery of a global Change Management process based on ITIL best practices, ensuring it is fit for purpose and operational. As the Chair of regular CAB meetings, you will ensure timely decisions on normal and emergency changes. It will be your responsibility to set up and report on agreed KPIs and metrics to measure the effectiveness of the Change Management process. As the Group IT Change Manager, you will ensure the continued maturity of Change Management through stakeholder feedback and KPI/metrics review. You will drive process efficiency and effectiveness improvements through continual improvement and the use of standard change requests. Collaborating with key IT partners to ensure third-party changes are logged and reviewed effectively will also be part of your role. Conducting change reviews to capture lessons learned from failed, emergency, and other periodic changes, ensuring actions are logged and tracked, will be essential. You will work towards seamless integration between processes such as Incident and Problem Management to ensure process efficiency and effectiveness. Providing process documentation, training, and consultation to support governance, compliance, and understanding of Change Management across the global IT community will be crucial. Managing complex stakeholders and leading initiatives across multiple functions and teams to ensure global compliance with the Change Management process across the IS community will also be part of your responsibilities. The ideal candidate for this role will possess an ITIL Intermediate certification or relevant Change Management qualification and experience. You should have the ability to self-organize, proactively initiate work actions, and support others in driving actions to completion. Strong analytical skills, excellent communication abilities, and the capacity to lead IT Change Management for a global organization are vital for this position. In summary, the Group IT Change Manager role at Spirax Group is a key position responsible for designing, implementing, and optimizing global Change Management processes to ensure operational efficiency and effectiveness across the organization.,

Posted 2 days ago

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