1178 Process Automation Jobs - Page 29

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: The Colleague Experience Group (CEG), formerly known as Human Resources, seeks to provide a great colleague experience every day. The Global Talent Acquisition function is going through a strategic recruitment transformation, deploying robotics & process automation tools and modernizing recruitment infrastructure to focus on talent priorities and improve end-to-end process experience. Global Talent Acquisition is looking for a Talent Acquisition Partner to join our team, and lead recruiting priorities and end to end recruitment service delivery. The Talent Acquisition Partner will be responsible for executing the end-to-end hiring process, while ensuring outstanding Candidate and Hiring Leader experience. They will source, screen, assess, interview, and lead the offer process in order to acquire the best quality candidates effectively and efficiently. They will ensure the team is efficiently presenting high quality candidates. They will be talent champion who can actively stay connected to pipeline of candidates, maintain long-term candidate relationships, and energetically discuss the career opportunities within American Express. How will you make an impact in this role? Handle end to end recruitment activities - starting from job posting, talent sourcing, prescreening, assessment, interview, offer management and onboarding process for the assigned hiring requisition alongside ensuring best in class candidate and Hiring Leader experience Handle stakeholder relationships and drive the recruitment processes, which includes talent branding, sourcing strategies and overall recruitment related responsibilities Understand business, hiring leaders needs and delivering value by crafting right solutions Implement sourcing strategy and talent pipelining for hiring across all levels to source top talent through social media, job boards, Internet sourcing, and Employee Referral Program & Internal job posts Build proactive talent pipeline for critical upcoming positions Drive outstanding recruitment brand, marketing and social media strategy for the region in partnership with in-house functional specialists Collaborate with the Recruitment Operations team to ensure process compliance, risk management to deliver a more coordinated and seamless approach to recruitment service delivery Collaborate with other team members to gain insight into business talent needs and stay current on regional standard methodologies and issues Provides recruitment support for senior level roles Provides guidance to Hiring Leaders regarding available skills / talent in the market/competition and salary offers Ensure ATS information is up to date and aligned with regional regulations Act as a recruiting SME to prioritize both local and global needs Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits Amexs brand values Minimum Qualifications Bachelor s degree or equivalent 5+ years of recruitment experience in fast paced global recruitment environment Prior experience in developing and maintaining positive relationships with key partners, hiring managers including HR contact Experience in ATS and other new world recruitment tools, technologies and platforms to improve process efficiencies Outstanding assessment and interviewing skills; strong command of assessment and selection methodologies, instruments, and processes In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights Proven ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues. Worked in a team environment that emphasized group contributions Ability to build and sustain trust while demonstrating partnerships across levels. Ability to complete multiple projects/tasks at the same time under strict timelines Ability to interact with people at all levels of an organization and to develop strong business relationships Preferred Qualifications Ability to interact with people across levels, collaborate and develop strong working relationships Experience in new world recruitment tools, technologies, and platforms to improve process efficiencies In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights Demonstrated ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues. Ability to build and sustain trust while leveraging partnerships at all levels Excellent communication, collaboration, influencing, and problem-solving skills Successful track record of leading large-scale initiatives Experienced operating in a highly matrixed organization, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-paced environment We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. We are seeking dynamic and experienced RPA Project Manager to lead end-to-end delivery of intelligent automation solutions. In this role, you will be the strategic anchor between our clients and our IA delivery teams, ensuring seamless execution, high-quality delivery, and measurable business outcomes. Key Responsibilities: Collaborate with IA Regional Operation Leads and People Staffing Partners to allocate the right talent to projects, ensuring optimal utilization and profitability in line with the Statement of Work (SoW). Partner with Solutions Architects and Business Analysts to review and approve key documentation including the Automation Potential Assessment Document (APAD) and Current Process & Automation (CPAR) before development begins. Lead the agile development lifecycle by managing product backlogs, sprint planning, and delivery of MVPs. Ensure sprint velocity, burn-down targets, and timelines are consistently met. Act as the single point of contact for clients, managing expectations and ensuring transparency across all technologies and services delivered by Capgemini IA. Proactively identify, assess, and communicate project risks and mitigation strategies to stakeholders. Ensure adherence to Capgemini’s IA frameworks and delivery methodologies, maintaining the highest standards of quality and consistency. Define and drive project governance structures including steering committees and project boards. Deliver timely and insightful reporting to internal and external stakeholders. Primary Skills Proven experience managing RPA/IA projects using tools like UiPath, Blue Prism, or Automation Anywhere. Strong understanding of agile methodologies and product lifecycle management. Exceptional stakeholder management and communication skills. Ability to manage cross-functional teams in a global delivery model. PMP, PRINCE2, or Agile certifications are a plus. What You’ll Love About Working Here Choosing Capgemini means having the opportunity to make a difference, whether for the world’s leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesn’t look as bright as you’d like, you have the opportunity to make changeto rewrite it. When you join Capgemini, you don’t just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun.

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Supplier Assure powered by SynOps team is part of Accenture Operations Procurement, Supply Chain and Network (PSN) business vertical, providing dedicated and shared support services for our external and internal operations. This includes dealing with a diverse set of hardware, software, and service suppliers, who may be client-retained vendors or Accenture third-party sub-contractors.Our core areas of expertise are to ensure offerings Third Party Risk Assessment Supplier Performance Management-Supplier Relationship Management Innovation works in loop all together to deliver effectively & efficiently and power businesses around the globe but are not limited to the relation in between and each workstream can work independently to ensure seamless deliverables and meeting client expectations.Supplier Assure Analyst Key ResponsibilitiesManage one or more strategic supplier or subcontractor relationships.Work with suppliers essential to Accentures internal and external operations.Core Duties:Understand Supplier Assure processes aligned with the deal framework.Deliver core and sub-processes effectively for defined deliverables.Third-Party Risk Management (TPRM):Conduct supplier risk assessments and prioritize mitigation strategies.Monitor vendor risk and performance through the full TPRM cycle.Identify emerging risks, changes in vendor profiles, and improvement areas.Supplier Segmentation:Categorize suppliers based on their impact and associated risks.Supplier Due Diligence:Verify vendor compliance with Accentures policies and guidelines.Service Request Fulfillment:Ensure service requests are completed within agreed SLAs/KPIs. Good knowledge of Third Party Risk Management process. Run day-to-day operations of the team thereby driving high-performance led error free and noise-less delivery for our stakeholders. Ensuring zero client escalations with on time delivery of scope of work. External and internal stakeholder managementGood to have people development and team management with strict adherence to Accentures policies on people/ HR as application and in-force. Strict adherence to Accentures Anti-Corruption, Anti-Bribery, Client Data Protection, and other similar regulatory or compliance policies in-force and in accordance to Accentures Core Values. What are we looking for Must Have:Minimum 6 years of relevant experience in Supplier Risk Management or Procurement domain of whichoMinimum 2-3 year of experience in client facing roles - directly responsible for delivering scope of work and ensuring zero escalations.oMinimum 2 years of experience in Business Operations Management, Project Management or similar domain.oMinimum 2 years of experience in working with virtual teams. Candidate should be able to demonstrate good understanding of minimum 2 skill sets from the above and should be able to provide at least 1 real life scenario(s) and outcome as example(s) of his/ her expertise in any 2 skills sets as below:oThird Party Risk ManagementoSupplier segmentationoSupplier due diligence oService request fulfilmentStrong communication skills - candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadership. Minimum intermediate level expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at least basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft VisioGood to Have:Basic understanding of the ITSM/ ITIL Framework Quality Program and/ or Training experienceTechnology Management experienceUnderstanding and development of Macros, Visual Basics, Process automations, Power BI, etc. ESG experience Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Robotic Process Automation Advanced, No Technology Specialty Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Robotic Process Automation Advanced.- Strong understanding of application design principles and methodologies.- Experience with process automation and optimization techniques.- Ability to troubleshoot and resolve technical issues efficiently.- Familiarity with project management tools and methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Career Category Procurement Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: Let s do this. Let s change the world. We are seeking an individual who thrives in ambiguity, capable of driving category management initiatives with strategic vision and precision. You will serve as the Global Category Management for Software. You will report to the Director, GPO Technologies. You will lead the global category strategy for Software. This includes developing multi-year category strategies that address business needs while achieving best practice outcomes, building enterprise-wide business partnerships, and activating Procurement resources to drive strategic sourcing results to reduce costs and enable top-line performance. Your responsibilities will include analyzing internal demand (using Business Partner Management processes), external market data, spend specifications to produce a category plan aligned with Business objectives and cost reduction / sourcing initiates. As a Category Manager, you will play a pivotal role in managing the innovation agenda of Procurement. This role will drive supplier performance, manage risk, and deliver sustained value across a complex global professional services landscape. Roles Responsibilities: Strategic Contribution Own and evolve the global category strategy for Software aligned with the overall business goals with a focus on unlocking value, optimizing supplier relationships, and mitigating risk Work with Technology Business Partners to improve software support across RD, Commercial and Operations . Understand and influence business needs to drive procurement strategies that support enterprise priorities in a proactive manner. Act as a trusted advisor and thought leader across the organization, delivering insights on market trends, supplier capabilities, and go to market best practices tailored to the Software space Lead the creation of robust, financially grounded business cases (e. g. , build vs. buy, total cost of ownership, should cost modeling, supplier consolidation) that support procurement decisions and drive measurable impact including operational efficiencies, and risk management Stay ahead of market shifts in the Software Industry innovations, product information, - selling techniques, delivery models and risk trends and translate insights into actionable strategies for Amgen. Design and drive a multi-year sourcing roadmap for Software in alignment with stakeholder strategies, annual plans, to facilitate Technologys support of Amgen s broader vision. Coordinate across regions to deliver cohesive procurement plans and project pipelines, aligning category execution with business priorities across globally. Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation back into Amgen s Technology sourcing strategy Leadership Provide strategic oversight as the global lead for Software category and sourcing, ensuring alignment between category strategies and Amgen s evolving business needs. Act as a trusted advisor to ensure that procurement initiatives are aligned with broader organizational objectives. Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring that procurement strategies meet the diverse needs of the organization and are implemented effectively. Ensure that all Software procurement activities are managed in compliance with regulatory, contractual, and operational risk requirements. Partner with Legal, Compliance, Data Privacy, and Cybersecurity teams to maintain oversight of risk mitigation strategies and ensure alignment with best practices. Collaborate with Strategic Sourcing peers to oversee the strategic approach to complex negotiations for Software contracts, providing guidance and ensuring that the right processes and frameworks are in place for RFPs, supplier evaluations, and contract development. Maturity to activate procurement resources towards category priorities while managing expectations with stakeholders. Functional Skills: Must-Have Skills: Familiarity with procurement platforms such as Ariba, as well as ERP systems and advanced analytics tools to support decision-making and process automation. Excellent problem solving and organizational skills Strong analytical skills, including the ability to analyze large datasets, identify trends, and derive actionable insights Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment. Good-to-Have Skills: Software Global Category Mgmt. with proven record of executive business partnering leading change and enterprise activation of sourcing initiatives driven from expert knowledge of marketplace capabilities Deep understanding of category management principles, supplier relationship management, and contract lifecycle management. Strong financial, legal, and contractual fluency to navigate sales services agreements and deliver business-aligned outcomes. A track record of driving innovation in category strategy development, supplier engagement models, and internal stakeholder partnerships. Exceptional ability to communicate complex category strategies, influence senior stakeholders, and manage change across functions and regions. Ability to proactively identify underlying business needs and craft strategic solutions across Software landscape. Capable of leveraging spend analytics and benchmarking to inform category strategies and uncover new value opportunities. Understanding of regulatory landscapes with the ability to navigate and manage compliance requirements. Ability to articulate a forward-looking category vision for Software and rally stakeholders around a shared, value-driven agenda. Soft Skills: Strong verbal and written communication skills Ability to work effectively with global, virtual teams Ability to navigate ambiguity High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Influencing and Change Management skills Basic Qualifications: We are all different, yet we all use our unique contributions to serve patients. The Category Management professional we seek is a Senior Manager with these qualifications: Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience Or Master s degree and 8 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience Or Bachelor s degree and 12 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience Associate s degree and 15 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Role and Responsibility: The Functional Safety Engineer will be responsible for the ISO 26262 safety plan implementation for the Silicon Solutions Group (SSG) IPs (including but not limited to processors, hardware accelerators and controllers) targeted for automotive products, and development of ISO 26262 compliant processes, infrastructure and work products. He/she will work with the safety organizations of our customers, vendors, external safety expert consultants and internal product development teams to ensure that the functional safety process is well understood, executed and documented. This role will be an integral part of an agile engineering team that focuses on bringing safety and cybersecurity solutions per the ISO 26262 and ISO 21434 standards to Cadence customers in the fast growing Automotive/ADAS markets. This individual will support the organizations mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, flexibility, innovation, respect, accountability, ownership, and a sense of humor. Specific Duties and Responsibilities: Act as Functional Safety Engineer for Cadence/SSG Safety related HW SW products Create and/or support functional safety work products according to ISO 26262 which include the Safety Plan, Safety Manual, Safety Requirements, and Safety Analysis including qualitative and quantitative FMEDA, and Safety Verification and Validation activities on SSG IPs as a SEooC (Safety Element out of Context). Collaborate with project engineers, marketing development team, safety consultants, vendors and customers on Functional Safety activities Work with architecture team on Functional Safety products to propose safety features and define the safety architecture Create/review functional safety documentation according to ISO 26262 Conduct reviews with product teams to ensure functional safety standards are being met throughout product development cycles Requirements: BSEE/BS Computer Science, Computer Engineering, Electrical Engineering (or equivalent). MS preferred. 5 or more years of total relevant work experience. Experience or familiarity with Microprocessor, DSP, hardware accelerator and hardware accelerator architecture/design and verification processes, SoC/ASIC design methodologies (RTL and Synthesis). Willingness and motivation to learn and apply standard compliance requirements of emerging markets Strong analytical and problem-solving skills and clear, concise documentation writing skills Excellent verbal and written communications skills and the ability to communicate complex ideas succinctly and persuasively to peers, management, customers and partners. Good To Have: Experience in ISO 26262, safety certification strongly preferred. Experience in FMEDA, DFA, FMEA, FTA Proven record of taking customer safety requirements from concept to final product Scripting, programming and process automation skill Experience in fault injection techniques Familiarity with Configuration, Requirements, and Documentation Management tools (e. g. Perforce, Jama, JIRA, etc) Knowledge of ISO 21434 Knowledge of ISO 9001 Quality Management standard Experience with embedded HW/SW systems Product Development Life Cycle (Processors, Software) Travel : Occasional travel, including international travel, may be required. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The annual salary range for California is $136, 500 to $253, 500. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more. We re doing work that matters. Help us solve what others can t.

What you will do (Roles & Responsibilities) : Are you interested in developing Cloud and Open Source Your favourite operating system is LinuxWould you like to be part of an Open Source community and do you intend to build a world class Infrastructure as a service ( IAAS ) software . Are you passionate about bringing in your expertise and developing your career in an International Agile development culture If so, our team is the right place for you! Our Linux infrastructure is responsible for providing enterprise class solution to create virtual machines on IBM Z and IBM Linux One systems to perform lifecycle operations. The software manages relationships between data centre resources like servers, Storage and network and allocate them to specific projects and users according to a role-based schema. The product also support API Communication to integrate with the Platform as a service ( PAAS ) layer and also compatible with Ansible playbooks to automate the VM creation and lifecycle management. The enablement of automation tool like Ansible / Terraform enable customers to effortlessly bring up their environments without necessitating a deep understanding of the IBM Z platform. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise * 7+ years of Working experience as a Full Stack Back end Developer Strong background in Software development with in-depth knowledge of Python, SQL DB, Carbon UI, SQL Alchemy, Alembic, designing REST API and working knowledge of distributed services. Strong development skills in Openstack and its components. Experience with React frontend (Typescript/Javascript, React, SPA, webpack, backend API consumption) Strong Core Linux Development skills * Expert level skill in Type1/Type2 hypervisors, OS Virtualization , Process and resource Management in Operating system, network segmentation. Good to have skill in Storage and Fabric Architecture with sound working knowledge. Strong skills in git/Gerrit, shell(ksh/bash), containers and orchestration, system monitoring, Jenkins, groovy scripts, CI/CD pipeline integration and end-to-end tests, playbooks and process automation. Experience with deployment on OpenShift. A Self-starter Individual with excellent problem-solving skills, able to work independently and as a part of the team. Broad and proven know-how in database technology and practical experience in software development and agile methodology Good Project management skills (iteration or other agile flavours, cross-team coordination, aligning with customer goals) Good Community management skills (working with open source contributors, client outreach and other public relations) Strong Technical leadership skills (achieving excellence through code quality and practices, architecture decisions, innovation) Preferred technical and professional experience 3+ years of experience in python development 3+ years of UI development experience using Carbon, React. 3+ years of experience in zLinux operating systems and virtualization/hypervisor Expert level skills in source code repository systems (e.g. git / gerrit), scripting languages (e.g. Python, shell) and test Automation skills Strong English communication skills both written and Verbal

Hiring for Appian developer for Wipro limited *Excellent English Communication *5+ years of hand on experience in Appian BPM *Knowledge or working experience with SAP or Enterprise system * Notice period - Immediate to 60 Days HR Kanchan 9691001643 Required Candidate profile 1. Appian developer- L2 certification is mandatory (B3) 2. Appian developer- L3 certification is mandatory (C1) Lead or support solution design discussions with onshore leads based in the UK/NL

We are seeking a skilled and detail-oriented Salesforce Developer / Administrator with strong expertise in Sales Cloud and Service Cloud, along with hands-on experience in Salesforce configuration and data management. The ideal candidate should have excellent communication skills and be capable of supporting business needs through efficient CRM customization and administration. Implement and maintain Sales Cloud and Service Cloud configurations. Manage bulk data operations using Workbench and SOQL. Create and optimize validation rules , formulas , flows , and flow builders to support business logic. Handle profile management , including permission sets and user creation. Design and manage Lightning page layouts and dynamic forms . Manage Salesforce relationships , custom fields , and record types . Build and maintain reports and dashboards to enable effective business insights. Handle case management scenarios including email-to-case setup and configuration. Nice to Have: Hands-on experience with Apex and Triggers . Knowledge of Web-to-Lead implementations and configuration. Qualifications: 5 to 10 years of proven experience working with Salesforce Sales and Service Cloud . Strong understanding of Salesforce data architecture and configuration best practices. Familiar with Lightning Experience , including page layouts and UI customizations. Experience in business process automation using Flows . AZ-900 Certification is mandatory . Soft Skills: Excellent communication and interpersonal skills . Ability to collaborate with cross-functional teams and stakeholders. Problem-solving mindset with attention to detail.

YOUR IMPACT Are you looking for an opportunity to be part of a growing organization and work as part of a global team to drive strategy in a constantly changing environment We are looking for an [level] with experience in the financial industry to join Business Data Intelligence Team in the Tax Department. OUR IMPACT Tax analyzes and supports the activities, operations, reporting obligations and transactions of the firm s business lines to ensure that tax consequences and reputational risks are evaluated appropriately. Our work contributes directly to the firm s success, and the division is ideal for creative and collaborative individuals who have strong ethics and attention to detail. The team is responsible for maintaining the integrity of the firm s compliance with reporting authorities around the globe and managing related inquiries from a variety of the firm s businesses across established and emerging markets. Day-to-day team functions include accurate and timely account documentation and monitoring, withholding, client information reporting, and regulatory filings. The team also provides critical subject matter expertise and functionally-aligned support during the design, testing and implementation of related systems and processes. The team capitalizes on opportunities to optimize procedures and build scalability through data analytics and efficient use of technology. HOW YOU WILL FULFILL YOUR POTENTIAL High visibility role where you will work with senior management and teams across regions to drive initiatives and issue resolution Develop deep subject matter expertise in relevant tax systems, procedures and requirements Gain a comprehensive understanding of multiple business lines across the firm in a role offering broad exposure to many divisions and groups Use your inquisitive mindset to identify control weakness, mitigate risk, improve timeliness in regulatory reporting response times and further process automation Act as a risk manager through ongoing assessment and awareness of the tax regulatory environment and the firm s adherence to applicable tax reporting obligations Represent Tax in firm wide technology projects by partnering with key contacts and stakeholders Troubleshoot current applications and determine change enhancements to meet functional and technical standards through engagement with other business analysts and stakeholders Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures (e.g., technical documentation) for tax products in close collaboration with the product development team; review and report test results; participate in production verification, validation, and issue management Conduct interviews with various users and technical staff to gather data for documentation, and are strong advocates for the end user as they assume their persona when creating content. Help teams adopt a documentation-driven development model, which enables a team to think early on about how their tax application or service will behave. Document engineering processes and specifications, recommends formats responsive to technical and customer requirements and produce products that conform to the company documentation and quality assurance standards. Identify opportunities for process improvements and application of technology best practices SKILLS & EXPERIENCE WE RE LOOKING FOR BASIC QUALIFICATIONS Bachelor degree and 4+ years relevant work experience in Math, Computer Science, Operations, Accounting, Finance or related field leading teams, functions and projects. Excellent Communication Skills and ability to prioritize workload to drive results, solve problems and take accountability for deadlines / outcomes Proven leadership abilities, with demonstrable skill leading through influence, building consensus, and managing up to senior/executive-level stakeholders Ability to work in project teams to help formulate the implications of a specific solution across the process, e.g. costs, risk, potential for re-use of services developed, etc. Demonstrated ability to work across products, regions and functions, preferably in the financial services industry Demonstrate excellent people management skills and ability to influence key stakeholders outside their direct control Be highly collaborative, team-oriented and strong consensus builder Remains composed under pressure, prioritizes and makes decisions in a fast-paced environment with risk mindset PREFERRED QUALIFICATIONS Strong data analysis skills and experience with Microsoft Excel, SQL, Alteryx, Python, User Testing, Visio, JIRA Experience in decision modelling, process transformations, writing technical and functional requirements, performing root cause analysis and executing UAT testing. Exposure to programming languages i.e., Java, C++, Python Exposure to AI / LLM Knowledge of Corporate Tax or Finance functions and the Financial Services and Banking Industry Prior Tax related work experience in translating regulatory guidance into systematic solutions for risk mitigation and fulfill compliance mandates.

Sr. C#.Net Developers/ Team Lead _ Reputed MNC@Satya Sai dist , AP There will be onsite to Europe for 1-2 months. YOU CAN CALL/WHATSAPP CV TO 7092689999. Email: jagannaath@kamms.net Position: TL/ Software Professional - C#.Net Position Type: Full Time- Permanent Experience: 9+ Yrs Base Location: Satya Sai Dist, AP (90KM from Bangalore airport) . Mode: Hybrid About the Position: An individual role he/she must be good at development and designing and also must be good at leading the team. Job description Reputed MNC Looking for C#,Net Professionals for their highly advanced technological Robotic Automation Projects. You will be working on large enterprise solutions. Job description Responsibilities Translate application storyboards and use cases into functional applications Design, build, Test and maintain efficient, reusable, and reliable C# code Ensure the best possible performance, quality, and responsiveness of applications Identify bottlenecks, defects, and solutions to the problems Maintain code quality as per Organization standards and automatization. Leading and guiding team to meet the target timelines. Skills: Technical Skills: Proficient in C# / dotNet, with Design and Development Experience. Familiarity with the .NET framework Strong understanding of object-oriented programming Skill for writing reusable C# libraries Familiar with various design and architectural patterns Knowledge of concurrency patterns in C# Strong knowledge on SQL ( Database Knowledge ) Entity Framework and Web API Basic understanding of Common Language Runtime (CLR), its limitations,weaknesses, and workarounds Agile Methodology and JIRA tool. Document development and operational procedures Leading capability and supporting team members Functional Skills: Basic knowledge on Machining Centers Basic Knowledge on machine Tools and Processes. Understanding of different Machine Axis movements Basic Knowledge on Electrical drives, Input and Output devices Good to Have: Experience with popular web application frameworks. Familiarity with Windows Presentation Framework Knack for writing clean, readable C# code Implementing automated testing platforms and unit tests Proficient understanding of code versioning tools GIT versioning tool. Good to have Java scripts and Python

Team Lead (C#.Net ) For European Automation MNC, Anantapur Dist, AP There will be onsite to Europe for 1-2 months. YOU CAN CALL/WHATSAPP CV TO 7092689999. Email: jagannaath@kamms.net Position: TL/ Software Professional - C#.Net Position Type: Full Time- Permanent Experience: 9+ Yrs Base Location: Satya Sai Dist, AP (90KM from Bangalore airport) / 50 KM from Anantapur City. Mode: Hybrid About the Position: An individual role he/she must be good at development and designing and also must be good at leading the team. Job description Reputed MNC Looking for C#,Net Professionals for their highly advanced technological Robotic Automation Projects. You will be working on large enterprise solutions. Job description Responsibilities Translate application storyboards and use cases into functional applications Design, build, Test and maintain efficient, reusable, and reliable C# code Ensure the best possible performance, quality, and responsiveness of applications Identify bottlenecks, defects, and solutions to the problems Maintain code quality as per Organization standards and automatization. Leading and guiding team to meet the target timelines. Skills: Technical Skills: Proficient in C# / dotNet, with Design and Development Experience. Familiarity with the .NET framework Strong understanding of object-oriented programming Skill for writing reusable C# libraries Familiar with various design and architectural patterns Knowledge of concurrency patterns in C# Strong knowledge on SQL ( Database Knowledge ) Entity Framework and Web API Basic understanding of Common Language Runtime (CLR), its limitations,weaknesses, and workarounds Agile Methodology and JIRA tool. Document development and operational procedures Leading capability and supporting team members Functional Skills: Basic knowledge on Machining Centers Basic Knowledge on machine Tools and Processes. Understanding of different Machine Axis movements Basic Knowledge on Electrical drives, Input and Output devices Good to Have: Experience with popular web application frameworks. Familiarity with Windows Presentation Framework Knack for writing clean, readable C# code Implementing automated testing platforms and unit tests Proficient understanding of code versioning tools GIT versioning tool. Good to have Java scripts and Python

Dear All, Greetings of the day!!! Job Title: Sr. Specialist Role: ServiceNow Developer Experience : 6 - 8+ years Location: Hyderabad Job Description: Roles Responsibilities : Design, develop and implement ServiceNow solutions using Integration, Flow designer , Orchestration, Custom Application Development, OMT, Process Automation and other ServiceNow features and functionalities. Collaborate with business analysts, process owners and stakeholders to understand the requirements and translate them into technical specifications and solutions. Guiding a team or team members with technical knowledge and path forward for implementation Follow the best practices and standards for ServiceNow development and ensure the quality and performance of the deliverables. Troubleshoot and resolve issues related to ServiceNow applications and modules, as well as provide support and guidance to end users. Stay updated with the latest ServiceNow releases, features and enhancements and leverage them to improve the existing solutions or create new ones. Provide (technical) leadership to build, motivate, guide, scale, and mentor team members including performance management coaching. Actively participate in daily stand-up meetings Leveraging modern technologies such as cloud capabilities from various platforms to provide efficient solutions. Reusing and scaling components to accommodate future growth and eliminate junk code. Support detailed documentation of systems and features. Act as liaison between external vendors and internal product, business, engineering, and design teams Skills Knowledge and Experience : 6-8 years of experience in ServiceNow development, configuration and administration. Should have good experience in ITSM and CMDB modules . Experience in working with Integration, flow designer, Orchestration, Custom Application Development, OMT, Process Automation, notifications and other ServiceNow modules and functionalities. Experience working with Import Set, transform map, table API and Robust Transform Engine Experience in integrating ServiceNow with other systems and platforms using REST/SOAP APIs, web services, MID server etc.(Basic/OAuth) Experience in working on complex notification logic. Deployment experience. Strong technical leadership and project delivery including via vendors. Knowledge of ITIL processes and frameworks and how they are implemented in ServiceNow. Good understanding of web-based Application Architectures and Application interfaces Proficiency in client side and server side Scripting. Business Rules, Runbook Automation, Workflow development Reusing and scaling components to accommodate future growth. Experience in Jelly Script/HTML/AngularJS and TM Forum Open APIs a plus. Thanks and regards Divya Sree Gavidi Visit: www.iquestsols.com

We help the world run better . About the team: Join a passionate, multinational group of UX enthusiasts in defining SAP s next generation products for app development and process automation. We value collaboration, creativity, and a user-first approach in everything we do. Let s improve the world of business software together! The Role: As a UX Designer in the SAP Build Product Suite team, you will Discover and design User-Centric Experiences: Drive discovery, design, and rapidly iterate on user interfaces, ensuring they are intuitive, engaging, and aligned with user needs as well as business goals. Collaborate Cross-Functionally: Actively drive collaboration with product managers, engineers, and user assistance writers as one empowered product team to integrate design seamlessly into the user experience. Exchange feedback on interaction design, visual aesthetics, and usability needs. Collect and analyse User Data: Engage with users to gather feedback, plan and perform usability testing, and analyse behavioural data to continuously track down issues and improve your designs based on real user data. Stay on Top of Design Debt: Regularly and proactively audit and review the product and report on design bugs and deviations to ensure the product meets our high standards while it evolves, and our debt stays manageable. Champion Best Practices: Implement and evangelize design standards and best practices across the product team and help to build a strong design culture within the organization. The Role Requirement: At least 3 years of proven experience in designing for complex software products, user experience, and interaction design with a proven track record to simplify complex information. Very good design and prototyping skills with a focus on clarity, consistency, and user-centric experiences. Proficiency with design tools (e.g., Figma), familiarity with design systems and technical understanding. Proven ability to collaborate effectively with cross-functional teams , especially product managers, software engineers, and content writers. Experience setting up and conducting user research effectively to run rapid iterations and inform design decisions. Strong organizational skills , with the ability to manage multiple projects and deadlines in a fast-paced environment. Knowledge of the SVPG Product Operating Model is a plus. Ability to give, take and use feedback as an opportunity to grow and develop , a keen eye for everything design and a passion for advocating the value of user experience. Fluency in spoken and written English. #SAPTICareers #SAPBuildCareers Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425355 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425355 Posted Date: Jun 13, 2025 Work Area: Software-User Experience Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

Retail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazons catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. Thats where you can help. We believe in Work Hard. Have Fun. Make History value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. We challenge one another every day and hold ourselves accountable for our work product as well as our customers overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customers experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by complex problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. We are looking for a sharp, experienced Application Engineer (AE) with a diverse skillset and background. As an AE, you will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to solve highly scalable solutions in collaboration with other technical teams. You will play an active role in translating business and functional requirements into concrete deliverables and building scalable systems. You will also contribute to maintain the services healthy and robust.You will be responsible for implementing, and maintaining the solutions you provide. You will work closely with engineers on maintaining multiple products and services, creating process automation scripts, monitoring and handling ad-hoc operational asks. You understand the business impact of support decisions and drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. On-call support is a critical responsibility where you will work on issues related to alarm monitoring, application infrastructure and bug fixes. On-boarding clients on to the platform and familiarizing them with platform features and capabilities. 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience scripting in modern program languages Experience in Unix Knowledge of web services, distributed systems, and web application development Experience troubleshooting maintaining hardware software RAID Experience with REST web services, XML, JSON Experience with AWS Services, Relational and NonRelational Databases

About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Job Title: UX Designer Location: Bangalore (Hybrid) Team: Product Design | Reports to: Director, UX COME JOIN US Do you want to change the worldJoin us and shape how knowledge workers adopt and leverage intelligent automation to transform life, business, and the global economy. HOW YOU WILL CONTRIBUTE The role of a UX Designer at Automation Anywhere is to envision how users experience our products and bring that vision to life through thoughtful, intuitive, and beautifully crafted design. In this role, you ll take on complex problems and simplify them into accessible, engaging experiences for users of all skill levels from first-time users to seasoned automation professionals. You ll work closely with a talented group of Designers, Researchers, Product Managers, and Engineers throughout the design process from early discovery and user flows to wireframes, high-fidelity mockups, and interactive prototypes. At each step, you ll champion the voice of the user anticipating their needs, advocating for their goals, and ensuring the final experience delivers value, clarity, and delight. We are a collaborative UX team that blends user research, systems thinking, visual craft, and business context. Our designers care deeply about usability, inclusivity, and simplicity. Together, we solve meaningful challenges and shape the experiences that define the future of automation. What You ll Do Design user-centric solutions by applying Design Thinking methodologies: empathize, define, ideate, prototype, and test. Support and participate in user research (interviews, usability tests, surveys, etc.) and incorporate findings into design work. Deliver UX assets like personas, storyboards, user flows, wireframes, and high-fidelity mocks using tools like Figma. Contribute to the evolution of the Automation Anywhere Design System to ensure consistency and usability across products. Work collaboratively with cross-functional teams to define feature requirements, design trade-offs, and final implementation. Present and defend design rationale to stakeholders using data, research, and UX best practices. Track and measure design impact through feedback, analytics, and usability testing. Be a proactive team player and help others with feedback, ideas, or pair designing. You Have... 2+ years of experience in UX/Product Design with a portfolio that demonstrates solid process and problem-solving. Familiarity with human-centered design, and experience working with per sonas, journey maps, and design systems. Ability to apply UX heuristics and craft accessible, responsive designs. Strong communication skills and comfort presenting design ideas to diverse audiences. An attitude of continuous learning, curiosity, and collaborative spirit. Portfolio Requirement Please include a portfolio link that showcases your UX process, design thinking, and impact across projects. This is essential for your application to be considered. Bonus Points Experience with SaaS or enterprise platforms. Exposure to AI/ML-driven experiences or process automation tools. Working knowledge of front-end technologies (HTML, CSS, JavaScript) for better collaboration with dev teams. Experience with design tools (e.g., Sketch, Figma, Photoshop) to produce wireframes and high-fidelity mockups. Why Join Us You ll be part of a supportive and innovative design team shaping the future of automation. We value empathy, collaboration, and craft and we re excited to help you grow. Be mentored by senior design leaders invested in your growth Join a design culture that values craft, research, and real-world impact Collaborate in weekly design critiques, research reviews, and UI/UX huddles

Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. About the Role: We are seeking an experienced Technical Content Strategist/Developer to be an integral part of our team. Job Responsibilities: Collaborate with cross-functional teams hardware and software engineers, product managers, technical support engineers, customer engineers to gather technical information, verify content accuracy, and convert it into different forms of technical content. Develop and maintain customer-facing technical product documentation, including configuration guides, product manuals, CLI guides, release notes, and training material. Ensure that our technical content is clear, concise, and actionable, and tailored for our target audiences network architects, operators, and data center engineers. Practice and implement documentation standards, best practices, templates, versioning and style guides. Create and / or polish content for our corporate website, blog, and customer portal. Leverage AI tools and automation workflows to make content development and editing more effective and efficient and content easily queryable by users. Qualifications : Were seeking individuals who thrive in a fast-paced, collaborative startup and have a strong aptitude for taking initiative and learning. Additionally, we value individuals who practice and instill customer empathy. 8+ years of experience as a technical writer, content developer, or similar role. Strong background in networking and familiarity with data center technologies. Exceptional writing, editing, and proofreading skills. Excellent collaboration skills and experience of working with crossfunctional teams both local and remote. Ability to translate complex technical concepts into clear, concise, and customer-friendly content. Working knowledge of modern enterprise documentation platforms such as Docusaurus, Document360, or Gitbook, and structured authoring tools such as DITA, Markdown, or Oxygen. Demonstrated experience of using AI tools to assist with information retrieval, research, content creation, and process automation. Experience of creating technical documentation for networking products both hardware and software. Familiarity with modern headless CMS solutions such as Contentful, Sanity, and Strapi, and web technologies such as Wordpress, HTML/CSS, and Javascript/React would be a big plus.

Should have a track record in solar sales, strong market understanding, and excellent client rel. management skills. Identify and pursue new business opportunities in the solar PV segment Preference will be given to candidates local to Hyderabad

Role & responsibilities The list of brief responsibilities required for the job, but not limited to the following: Participate in the inquiry at the pre-sales stage and help choose the right hardware and software required matching customers requirements Preparation of all the engineering drawings and documentation necessary for the project Development and Testing of PLC Logic & SCADA/ HMI according to clients requirement by studying BOM, I/O List, P&ID, Logic and Control Philosophy, Process Flow Diagram, Loop Drawings, Interlocks List and Critical Parameters Develop SCADA graphics with all advanced facilities like Alarm Configuration, Instrument and Process Faceplates, Data Logging, Live data Trends and Historical Trends, Batch and Periodic Report Generation, Trend Templates, System Configuration, Recipe files, and Local Messages Conduct F.A.T (Factory Acceptance Test) after completion of panel manufacturing Prepare Technical documentations like Annotation, S.O.P, Operating manuals for System and Loop drawings Participate in the commissioning and SAT (Site Acceptance Test) at the customers site Give Hands-on training on PLC and SCADA/HMI to clients after project completion, if needed Preferred candidate profile Minimum 4-5 Years of Experience in PLC, HMI, SCADA Programming Experience on Rockwell platforms is strongly recommended Should be able to understand and troubleshoot panel wiring for Motor Starters such as DOL, Star-Delta, VFD, Soft Starters etc Should be able to understand the wiring of field instruments such as Temperature, Pressure, Level and Flow Transmitters and Switches Knowledge on PlantPAx systems, Batch Programming (as per ISA 88), SIS (process functional safety SIL2 and SIL3 systems) and Industry 4.0 solutions are highly recommended Perks and benefits Competitive Salary Travel Allowance for Site Visits on top of all expenses

Key Responsibilities: Oversee end-to-end employee lifecycle management for corporate employees, from onboarding to exit. Collaborate with business leaders to assess and bridge talent, performance, and engagement gaps. Implement and manage performance management and talent development frameworks to strengthen organizational capability. Support M&A activities by developing project plans, tracking key deliverables, and coordinating stakeholder communication. Lead the execution of special HR projects and initiatives, ensuring alignment with business objectives. Design and implement reward and recognition (R&R) programs to enhance employee motivation and retention. Drive process automation within HR to improve efficiency and accuracy. Contribute to the development, review, and enhancement of HR policies in line with evolving business needs and compliance requirements. Prepare and analyze HR dashboards and MIS reports for strategic decision-making. Stay informed of industry trends and best practices in engagement, talent management, and employee experience to drive continuous improvement. Key Requirements HR with at least 4 - 6 years of experience in a HRBP role. A postgraduate degree in HR from a Tier 2 MBA institution is a must. Prior exposure to Performance Management Systems (PMS) will be considered an added advantage. Interested parties please send your resume to Abhishrut Banerjee at . Regrettably, only shortlisted candidates will be contacted.

Job Title: MANAGER- CUSTOMER EXPERIENCEBrief about the requirement:We are looking for a strategic and execution-focused leader to drive our Customer Support Experience strategy. This role demands a deep understanding of customer needs, operational excellence, and the ability to lead large teams while leveraging technology and data for continuous improvement. The ideal candidate will have a passion for delivering exceptional customer experiences at scale and a strong track record of leading support in a fast-paced environment."High-Impact Leadership Role:Be at the forefront of shaping and executing the end-to-end customer support experience for a high-growth, customer-obsessed brand.Scale with Ownership:Lead a large, high-performing support organisation with the autonomy to drive innovation, scale operations, and deliver strategic outcomes.Technology-Driven Transformation:Spearhead cutting-edge initiatives in automation, AI, ML, and RPA to revolutionise customer service and set new industry benchmarks.Data-Powered Decision Making:Work in an environment where VOC insights and real-time analytics guide every customer-centric decision.Cross-Functional Influence:Collaborate closely with Product, Tech, Business, and Strategy teams to drive enterprise-wide impact and elevate the overall customer journey.Talent Development & Culture Building:Build and mentor a high-impact team while creating a culture of ownership, continuous learning, and customer obsession.Visibility and Growth:This is a high-visibility role reporting directly to senior leadership, offering a clear path to broader CX or business leadership roles.KRA of Manager Customer Experience:"Customer Experience Strategy:Develop and deploy a comprehensive customer support experience strategy aligned with business objectives.Voice of Customer (VOC):Leverage VOC insights and internal data to identify customer pain points and drive meaningful improvements in service delivery.Team Management:Manage and operate a large team of Customer Support Associates, fostering a high-performance culture.Operational Excellence:Drive continuous improvement through process optimisation, accountability frameworks, and scaling operations via technology.Capacity Planning:Lead short-term and medium-term capacity planning to ensure operational agility and service continuity.Operational Planning:Translate business requirements into executable operational plans and lead their effective implementation.Performance Monitoring:Develop service monitoring frameworks, define KPIs, and implement real-time dashboards to drive execution through metricized operations.Technology Enablement:Enhance operational efficiency through automation and adoption of technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML).Workforce Development:Continuously evaluate and upgrade workforce skills and capabilities to deliver world-class support experiences.Delivery Planning & Execution:Lead the team in creating and executing delivery plans that maximise customer satisfaction and business value.Thought Leadership:Contribute to internal and external CX thought leadership by sharing best practices and insights on customer experience transformation."Please detail requisite experience: 5+ yearsMust have skills: Customer Obsession, People Management, Result Delivery, OwnershipWe are committed to providing equal opportunity in employment and creating an inclusive work environment.Remember, together, we can achieve more!

Develop and maintain HR dashboards and reports using Power BI.Automate data processing using Excel Macros to streamline HR workflows.Create and manage applications using Power Apps for HR process automation.Ensure data accuracy and generate insights for HR decision-making.Collaborate with HR teams to improve reporting efficiency and analytics.Manage employee data and ensure compliance with organizational policies. Qualifications Expertise in Excel Macros, Power BI, and Power Apps.Strong analytical skills and understanding of HR data management.Ability to automate HR processes and generate meaningful reports.Problem-solving skills with atte

Process Improvement: Lead Lean Six Sigma culture, applying DMAIC, DMADV and DFSS methodologies to eliminate waste and enhance efficiency. Implement holistic BPR projects, integrating advanced technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) to streamline operations. Process Redesign: Lead process redesign initiatives using Agile and Scrum methodologies, ensuring alignment with organizational goals and user needs. Stakeholder Management: Maintain strong client relationships through proactive communication, understanding client needs, and tailoring quality strategies accordingly. Business Intelligence: Utilize Business Intelligence tools like Power BI and Tableau to analyze data and provide actionable insights for decision-making. Lead Transactional Monitor to analyze transactional quality metrics using Six Sigma methodologies to identify trends and areas for improvement. Quality Assurance: Guide teams that will implement, and maintain SOPs; conduct regular internal and external audits to ensure compliance and high standards. SLA Management: Define, monitor, and manage Service Level Agreements (SLAs) with clients to ensure performance targets are met. Team Leadership: Empower and mentor the quality team, providing training, guidance, and support to achieve departmental objectives. Qualifications Qualifications Graduates/ Post Graduate Overall work experience of minimum 10 yrs.; minimum 8 yrs. experience in Quality Lean Six sigma Black belt certified (Master black belt preferred) Experience in automation of

Position Details: Senior Power BI Developer (Job Code 279) Chennai, Tamil Nadu Description: Position: Senior Power BI Developer Experience Required: 3 to 5 Years About the Company: We are seeking a highly skilled and experienced Senior Power BI Developer to join our dynamic and growing team. In this role, you will be responsible for designing, developing, and maintaining interactive reports and dashboards that empower business users to make informed, data-driven decisions. The ideal candidate will possess a deep understanding of Power BI, data modelling, and business intelligence best practices. Key Responsibilities: Design and develop robust Power BI reports and dashboards aligned with business objectives. Build complex semantic models, including composite models. Utilise DAX and Power Query to create high-performance BI solutions. Integrate data from multiple on-premises and cloud-based databases. Develop reports with advanced custom visuals and interactive elements. Implement data loading through XMLA Endpoints . Design and manage Power Automate flows for process automation. Create and maintain Paginated Reports. Integrate advanced analytics tools (e.g., Python, R ) within Power BI . Apply strong SQL skills and ETL processes for data transformation and warehousing. Follow Agile methodologies for BI solution delivery. Manage deployment pipelines and version control. Administer Power BI environments, including workspace management, security, and content sharing. Leverage Power BI Embedded or REST API for advanced integration and automation. Required Qualifications: Bachelor s degree in computer science, Information Systems, Data Science, or a related field (or equivalent professional experience). 3 to 5 years of hands-on experience in developing Power BI reports and dashboards. Proven expertise in DAX, Power Query, and data modelling

Job Summary: We are seeking a strategic and technically proficient Software Quality Engineering Leader to drive quality assurance and continuous improvement across our software R&D initiatives. This role requires a strong background in software testing, automation, and quality strategy, with the ability to lead cross-functional teams and influence product development from concept to release. Key Responsibilities: Quality Strategy & Leadership o Define and execute the overall quality engineering strategy aligned with R&D goals. o Champion a culture of quality across engineering, product, and design teams. o Establish and monitor KPIs for software quality and test effectiveness. Team Management o Lead, mentor, and grow a team of quality engineers and SDETs. o Foster a high-performance, collaborative, and inclusive team environment. Process & Automation Public o Drive the adoption of modern testing frameworks, CI/CD pipelines, and test automation. o Ensure comprehensive test coverage across unit, integration, system, and performance levels. o Implement risk-based testing and shift-left practices. Collaboration & Communication o Partner with engineering, product management, and Design/Architecture to ensure quality is embedded early. o Provide clear reporting on quality metrics, risks, and release readiness. o Lead root cause analysis and continuous improvement initiatives. Bachelor s or Master s degree in Computer Science, Electrical Engineering, or related field. 8+ years of experience in software quality engineering, with at least 3 years in a leadership role. Proven experience with test automation fr