1166 Process Automation Jobs - Page 22

Job Title: VBA Expert Job Type: Full-time, Contractual Location: Hybrid Gurugram, Haryana, India (Gurgaon Division) Job Summary Join one of our top customer's team as a VBA Expert and play a critical client-facing developer role focused on end-to-end development, maintenance, and enhancement of Excel and VBA-based tools You will also leverage Power BI to create impactful data insights, collaborating closely with both internal teams and clients This hybrid position offers a dynamic environment where your technical expertise and communication skills will drive the success of reporting and analytics solutions Key Responsibilities Take full ownership of assigned deliverables, ensuring timely and accurate data updates across Excel and VBA applications Work directly with clients to understand requirements and deliver high-quality, tailored solutions Collaborate with cross-functional teams to ensure seamless execution of the quarterly data refresh process Continuously enhance and maintain reporting tools by automating processes and integrating with Power BI Adapt to evolving data scenarios while managing multiple priorities with strong organizational skills Contribute to clear and comprehensive project documentation, including user requirements, test cases, and operational guidelines Troubleshoot, debug, and optimize Excel, VBA, and Power BI solutions for consistent performance Required Skills and Qualifications Bachelors degree in Computer Science, Information Technology, or a related field with a strong academic record Up to 4 years of hands-on experience developing and maintaining Excel and VBA applications in professional settings Advanced proficiency in Microsoft Excel and VBA for process automation and data management Solid experience in building dashboards and analytics using Power BI Exceptional verbal and written communication skills, with an emphasis on clarity and professionalism in client interactions Strong analytical and problem-solving skills, with a proactive attitude toward identifying and resolving issues Detail-oriented, self-motivated, and committed to delivering high-quality solutions that exceed expectations Preferred Qualifications Proficiency with Tableau for enhanced data visualization and reporting Demonstrated ability to present technical insights to diverse audiences, including both technical and business stakeholders Experience working in fast-paced, client-centric environments where adaptability and reliability are key

Optical Service Practice, part of the Network infrastructure Global Customer Engineering organization, provides expert customer support for optical networks, covering design, integration, transformation, and migration. The team drives digital transformation through solutions like Digital Twin, process automation, and advanced reporting. This role focuses on planning, designing, deploying, and optimizing optical networks to generate revenue and enhance customer satisfaction. It also involves defining delivery models, managing resources across teams, and packaging service solutions to ensure efficient execution within the engineering community. As optics junior automation expert youll cover a critical role within NI Optical services, aimed at defining, developing and expanding usage of automation within optical professional services engineering community. The role will be responsible for defining and developing solutions for automation that align with our strategic objectives, enhancing our offerings and market creation in the automation space. You have: Bachelor's Degree with 5-8 years of Experience. Optical network knowledge (preferably on Nokia), Wavelength Division Multiplexing (WDM) and domain controllers operational knowledge, Python expert level, Linux and shell scripting knowledge. Must have good Level knowledge of SW platform including virtualization / (e.g. VMware, dockers) and operating systems LINUX, UNIX and WINDOWS. Must have good understanding of Ansible automation platforms. Team player / Innovative / problem solver / Self-motivated / target oriented. The ability and willingness to travel as per project requirements. It would be nice if you also had: Docker/Kubernetes, User Interface (UI) development, Robot framework/selenium, Scrum methodology. Know-how on Agile methodology, Know-how on Yet Another Next Generation (YANG) data modelling language in the context of Open Configuration. Know-how on Network Configuration Protocol (NETCONF), Experienced in (optical) network management and/or network element validation in customer premises. Java development language skills, Network security know how (e.g. vulnerability scanning tools, cybersecurity concepts). Develop, integrate and validate new solutions to automate operational aspects in managing an optical network Contribute to introduce AI within automation solutions to increase efficiency in service delivery Contribute to increase awareness and capabilities to deliver services through automation Participate to the definition, development and execution of complex network transformation activities In collaboration with system integration lead help to define design requirements and translate them into stories (agile methodology) Prepare solution validation strategy and test list Execute internal system integration tests

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

We are looking for a dynamic and experienced HR Lead with a minimum of 8 years of experience, including at least 2 years in a Team Lead role. The ideal candidate must have an MBA in HR and a passion for fostering a positive workplace culture. This role requires strong people management skills, an empathetic approach, and a keen interest in policy development, process automation, and employee engagement. Key Responsibilities: Employee Relations & Support: Confidently and empathetically handle employee queries, leaves, and emergencies. Drive employee engagement initiatives, ensuring a connected and motivated workforce. Act as a bridge between employees and management to maintain a positive work environment. HR Operations & Compliance: Develop, introduce, and update HR policies and procedures in line with best practices. Manage and maintain the HRMS system, ensuring accuracy in employee records. Work closely with the back-end team to ensure timely salary processing. Ensure compliance with company policies and labour laws. Recruitment & Employer Branding: Lead technical recruitment efforts, ensuring the right talent acquisition strategies are in place. Build and promote the company brand within the current workforce and among potential hires. Enhance onboarding processes to ensure seamless integration of new employees. Process Automation & Efficiency: Identify and implement automation solutions to improve HR processes. Continuously look for ways to streamline workflows and boost efficiency. Employee Engagement & Wellbeing: Organise periodic employee engagement activities, both online and offline. Foster a culture of motivation and creativity, encouraging employee involvement. Maintain an artistic and open mindset, adapting to change and driving innovation.

Main Accountabilities: Identifying new process opportunities quickly perform feasibility check and effort estimate Designing automation process solutions in consultation with Solution Architect and in accordance with standard automation design principles and defined best practices. Taking end-to-end ownership and accountability of the assigned projects from definition to delivery phase Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Provide visibility to areas of risks, inter-dependencies of or conflicts with other business units and regional efforts and recommend and/or implement solutions to address any issues/risks or conflicts. Understand and shape leading, and emerging practices based on industry trends and external market intelligence to proactively drive value and high performance for Bunge Ensure Completeness of RPA Project Documents and provide Audit logs to Audit team to make the Audit Process smooth and effective Impact/Dimensions: Ability to deliver 5-6 complex Robotics Process Automation Projects per annum Ability to generate 3-4 FTEs savings per annum Key Performance Indicators (KPIs): Numbers of automations delivered Numbers of FTEs Efficiency generated Project cycle time met percentage Compliance to RPA Lifecycle Tool documentation CSAT score Major Opportunities and Decisions: Ensuring industry standard RPA best practices are followed so that scalability and reusability of the automations is easy Work towards performance improvement of processes to enhance customer satisfaction Communication with stakeholders to ensure the feedback is taken on timely basis and all approvals are taken as per the defined lifecycle process. Management/Leadership: Good knowledge of the RPA tools and RPA project lifecycle Clear written and oral communication skills High performing problem solver who is able to work collaboratively with other team members Open and able to drive cultural change, Proactive, action- and result-oriented High degree of passion for establishing a customer-oriented mindset Has experience working with operations/process teams to understand the opportunity Key Relationships, Stakeholders & Interfaces: Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Work towards performance improvement of processes to enhance customer satisfaction Knowledge and Technical Competencies: Experience leading RPA Projects using proven methodologies (e.g., BluePrism, Automation Anywhere, Power Automate) Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, MS SQL) Good programming/Scripting knowledge on VBA/VB/java/C# script (or any scripting language like python) is a plus Delivered at least 5 RPA Automation Projects using Automation Anywhere / Power Automate as RPA Tool Extensive knowledge of current shared services enabling technologies required to enable the BBS Education/Experience: Graduate with at least 3 - 5 years of work experience in Process Automation role with Leading BPO / SSC / ITES as RPA Developer (Automation Anywhere / Power Automate) Ability to provide high quality level of customer service Strong written & oral communications skills in English. Knowledge of Asia languages added advantage. Strong problem solving & organization skills History of successfully delivering results in a global, cross-functional environment Strong communications and presentation skills, the ability to make the complex, detailed information clear and actionable, as well as strong influence management skills to gain alignment and commitment

A bachelor s degree or diploma in engineering Minimum of three (3) years experience in process control and automation Basic knowledge of Pulp & Paper industrial processes Strong analytical and problem-solving skills Excellent verbal and written communication skills (English) Attention to detail and a commitment to quality Proficiency in relevant software and tools for data analysis and process control; programming experience with DCS (Distributed Control Systems) and PLC (Programmable Logic Controllers) an asset Proficiency with Microsoft Office Basic knowledge of instrumentation Valid passport and ability to travel up to 50%

Responsible for designing and implementing complex business process automations through research, analysis, testing and fact-finding combined with critical understanding of the processes, business systems, technical best practices, and/or industry requirements. Serves as a business partner and as part of a global team to enable business processes through technology in an integrated enterprise systems environment. Key Responsibilities Responsible for designing and developing complex automations to support business requirements, unit testing, integration testing, user acceptance, and deployment. Engage in peer and code review sessions and update automations accordingly. Design and develop automations with adherence to documented automation standards and best practices. Formulate system scope and objectives in relationship to business requirements. Responsible for understanding automation system requirements as documented in the process assessment document, creating and maintaining detailed process definition and development specification documents, and engaging in peer review processes. Maintain process discipline thoughout the automation process. Create and maintain automation project plans and act as project leader for complex automation projects. Contribute to team metrics and complete tasks in order to meet team SLAs; supports QA and Audit activities as needed. Provides mentoring to less experienced team members and supports the Citizen Develop Network. Provides post-implementation process and automation support; performs break-fix assessments and develops appropriate solutions. Identifies areas for improvement within both the RPA processes and business processes in general. Required Qualifications & Experience Bachelors Degree in Business Management, Information Systems, or related field required. UiPath Developer Foundation (Academy 2), UiPath Advanced Certification; UiPath Orchestrator (most relevant version), UiPath SAP, Solution Architect, and CV (online training) 4+ years of demonstrated knowledge, skills, and expertise with process automation, programming, and scripting tools. 4+ years of experience with business processes and functions 4+ years of demonstrated knowledge and expertise with SAP, GTS, and or BW/EDW technical and business processes. 3+ years development experience with UiPath Studio and UiPath Orchestrator 3+ years of business or IT project experience

Design and implement business process automation using Camunda 7 & 8, BPMN 2.0, and DMN. Collaborate with cross-functional teams to build scalable workflows across domains like Banking, Telecom, and Retail. Optimize and monitor process performance using Cockpit, Operate, and integrate DevOps and AI for intelligent automation.. Key Responsibilities: - Design, develop, and support BPM solutions using Camunda 7 & 8. - Leverage BPMN 2.0, DMN, and external task patterns to automate complex workflows. - Collaborate across teams to implement process automation in Banking, Telecom, and Retail. - Utilize Cockpit, Operate, and custom tools for monitoring and debugging process flows. - Apply Agile and DevOps methodologies for iterative development and rapid delivery. - Mentor teams on BPM best practices and workflow optimization strategies. - Explore AI integration to improve decision automation and backend intelligence. Required Skills: - Strong expertise in Java 8, Spring Boot, Camunda, and Microservices architecture. - Hands-on with Postgres, Hibernate, Elasticsearch, Kafka, and CI/CD pipelines. - Experience in developing and testing using JUnit, JavaScript, and Azure Cloud. - Solid understanding of BPMN 2.0, DMN modeling, and real-time process orchestration.

The AI Automation Engineer in the Trust and Integrity team will focus on automating AI evaluations, testing, and monitoring processes. This role requires expertise in AI and data engineering to develop robust systems for continuous assessment of AI models. The Engineer will also create dashboards and reports to provide insights and ensure transparency in AI operations. Key Responsibilities: Develop and implement automated systems for AI evaluations, testing, and monitoring. Build and maintain dashboards and reporting tools to provide insights into AI performance and integrity. Design and conduct experiments to validate AI models and ensure they meet ethical and regulatory standards. Collaborate with AI Analysts and other team members to identify key metrics and performance indicators. Ensure continuous monitoring of AI systems to detect and address potential issues promptly. Stay up-to-date with the latest advancements in machine learning and AI ethics. Document processes and create comprehensive reports on AI evaluations and monitoring activities. Provide technical support and guidance to the Trust and Integrity team. Required Skills and Qualifications: Bachelors or masters degree in Computer Science, Machine Learning, Data Science, or a related field. Proven experience in machine learning engineering, with a focus on model evaluation and monitoring. Strong programming skills in languages such as Python, R, or Java. Experience with machine learning frameworks and tools (eg, TensorFlow, PyTorch). Proficiency in data visualization tools and dashboard creation (eg, Tableau, Power BI). Excellent problem-solving and analytical skills. Strong communication skills and the ability to work collaboratively in a team environment. Familiarity with AI ethics and regulatory considerations. Preferred Qualifications: Experience in a corporate or enterprise environment. Knowledge of business process automation and optimization. Certification in AI or related technologies. Experience with cloud platforms such as AWS, Azure, and Google Cloud. Familiarity with continuous integration/continuous deployment (CI/CD) practices.

We are looking for an AI Implementation Specialist who will be responsible for leveraging existing AI tools and technologies to improve business efficiency across sales, marketing, lead generation, CRM, and analytics. This is not a product development role, but an operational role focused on applying AI capabilities to real-world business problems to drive automation, insights, and strategic growth. Role & Responsibilities: AI Tool Integration: Identify, evaluate, and implement AI-based tools (eg, ChatGPT, CRM automation, AI-driven analytics, and workflow automation platforms) across various departments to streamline operations. Business Process Automation: Use AI to automate repetitive tasks such as data entry, email campaigns, customer follow-ups, and lead nurturing. Lead Generation & Sales Optimization: Apply AI solutions to improve targeting, scoring, and nurturing of leads, enhancing conversion rates. Improve customer relationship management by integrating AI tools to personalize interactions, segment audiences, and predict customer behaviour. Insights & Analytics: Deploy AI-enabled analytics to extract insights from customer data, sales performance, and market trends for strategic decision-making. Training & Enablement: Educate internal teams on the use and value of AI tools; act as a bridge between tech and business teams to ensure adoption. Stay updated with emerging AI technologies and continuously assess their applicability to various business processes. Candidate Profile: 1 3 years of experience in business operations, marketing automation, or digital transformation roles with exposure to AI tools. Strong understanding of AI applications in business contexts (not AI development). Familiarity with tools like ChatGPT, Zapier, Agentic AI and other automation/AI SaaS platforms. Ability to evaluate business needs and map them to the right AI solutions. Excellent communication and change management skills. Strong analytical mind-set with attention to detail. for 1 3 years experience. Educational Qualifications: bachelors or masters degree in Business, Marketing, Data Science, Information Systems, or related fields Hi-tech City, Hyderabad We use cookies to give you the best experience. By continuing to use this site you consent to the use of cookies, unless disabled from your browser.

We are looking for a Business Analyst to evaluate, refine, and enhance use cases while leveraging data-driven insights to assess their impact. This role requires a strong understanding of business processes, digital adoption metrics, and data analytics to measure the effectiveness of use cases, track key performance indicators, and provide actionable recommendations for improvement. The ideal candidate will work closely with customer success, digital adoption consultants, and solution engineers to ensure the use cases reflect measurable business value, operational efficiency, and scalability, and will manage the following responsibilities. Use Case Review & Optimization: Review, structure, and refine use cases to ensure they align with business goals, operational improvements, and measurable impact. Identify inconsistencies, gaps, and areas of improvement in use case documentation. Standardize use case formats to ensure clarity, consistency, and alignment with internal benchmarks. Collaborate with cross-functional teams (Customer Success, Digital Adoption Consulting, and Solution Engineering) to enhance the effectiveness of use case solutions. Data Analysis & Impact Measurement: Analyze pre- and post-implementation data to quantify the impact of Whatfix solutions on user behavior, efficiency, and adoption. Identify trends, anomalies, and patterns in user engagement and system performance. Develop and maintain dashboards and reports to track feature adoption, process efficiency, and Value of use cases. Validate the accuracy of metrics, ensuring that success stories are backed by reliable data. Insights & Reporting: Provide data-backed recommendations to enhance future implementations and increase user adoption. Summarize key insights and impact data to be included in stakeholder presentations and reports. Identify opportunities for process improvements, automating manual data collection where possible. Stakeholder Collaboration: Work closely with Customer Success, Digital Adoption Consultants, and Solution Engineers to align insights with business objectives. Support teams in making data-driven decisions on optimizing customer onboarding, adoption strategies, and engagement models. Engage with internal teams to refine KPIs and success metrics for future use cases. What you should have Experience in reviewing business use cases, documentation, or impact stories. Prefer strong analytical skills, with proficiency in data visualization and reporting tools (Excel, SQL, Power BI, Tableau, Looker, or similar). Ability to interpret complex data sets and extract meaningful insights. Proficiency in analytics platforms is a plus. Strong attention to detail with the ability to identify inconsistencies in business narratives and data. Excellent communication skills for presenting insights to stakeholders in a clear and concise manner. Preferred: Experience in Digital Adoption Platforms (DAPs) or customer success-driven data analysis. Understanding of A/B testing methodologies, funnel analytics, and user behavior tracking. Prior experience working with SaaS applications, digital transformation projects, or process automation solutions. Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer programs Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. we'do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Working as a part of the Revenue Operations team, the role requires you to work closely with senior leadership, product, sales, marketing, and customer success functions, to help them make data-driven decisions. Roles & Responsibilities: You drive solutions with the Operations, Tools, Insights, and Enablement teams to optimize the company s ability to generate more revenue and improve customer retention. The core focus is on high priority sales initiatives, including business process architecture, org structure, goal/quota setting, sales incentive design, market segmentation, and strategic planning. Develop and implement regular reporting of key performance metrics including forecasting, funnel metrics, and pipeline management. Design, implement and manage sales forecasting, planning, and budgeting processes in collaboration with Finance. Establish high levels of quality, accuracy, and process consistency. Create, maintain, and present documentation including rules of engagement, pricing, and process maps to ensure adherence to internal policies. Proactively define and execute projects spanning systems, data management, process automation, data validation, lead generation, and process and tooling implementation. Managing stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations. Continue to push stakeholders to think big in developing or re-design processes and systems that can create transformational business impact Qualifications 7-12 years of work experience Must have the GTM experience or exposure MBA from a top-tier college; Or a bachelors degree from a top-tier university with highly relevant work experience. Strong data background with the ability to quickly find insights to drive business outcome. Track record of developing and managing complex projects with multiple stakeholders successfully. Ability to work on data and make key choice based on the business context. Work experience in the internet, software and SaaS industries is a plus. Detail-oriented with strong project management and organizational skills, but comfortable with ambiguity and adept at solving problems creatively. Passion for technology and for pushing new concepts, products, and services. A strong bias toward collaboration and ability to work effectively in a cross-functional & dispersed team. Positive attitude, self-starter, and high emotional intelligence (EQ). Excellent interpersonal skills and ability to drive consensus with internal and external stakeholders. Familiarity with database technologies and tools (SQL/R/SAS/JMP etc.), data transformation and processing. Prior experience in data modelling, advanced Excel is preferred. Experience with a visualization tool such as Tableau, Spotfire, Power BI, Sisense, etc.

The opportunity: Hitachi Energy is seeking a highly motivated and skilled Business Analyst to support and drive the successful delivery of AI initiatives across the organization. This role will focus on identifying business opportunities, gathering and analyzing requirements, and collaborating with cross-functional teams to implement AI solutions using a variety of technologies and platforms. The ideal candidate will have a strong understanding of Business Requirements gathering concepts, excellent analytical skills, and experience working in complex industrial or energy environments. How you'll make an impact: Collaborate with business units to identify and prioritize AI use cases aligned with strategic goals. Conduct stakeholder interviews, workshops, and process analysis to gather detailed business requirements. Translate business needs into functional and technical specifications for AI solutions. Perform cost-benefit and impact analysis for proposed AI initiatives. Define and track KPIs to measure the success of AI implementations. Work closely with data scientists, AI engineers, and IT teams to ensure business requirements are accurately implemented. Support the development and deployment of AI Solutions using platforms such as Microsoft Azure AI. Assist in data preparation, validation, and governance activities Ensure ethical AI practices and compliance with data privacy regulations. Prepare and present business cases, project updates, and post-implementation reviews liaising with the different vendor teams. Facilitate change management and user adoption of AI solutions. Maintain comprehensive documentation including business requirements, process flows, user stories, change requests etc Identify opportunities for process automation and optimization using AI technologies. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: bachelors or masters degree in Business, Engineering, Computer Science, or related field. Minimum 8 years of overall experience. 4+ years of experience as a Business Analyst, preferably in the energy or industrial sector. 2+ years of experience working on AI/ML projects. Strong understanding of AI/ML concepts, data lifecycle, and cloud platforms. Familiarity with tools such as Power BI, Azure DevOps, JIRA, Confluence. Experience with AI applications and solutions (e. g. , Gen AI based Chatbots, RAG architecture etc ). Certifications in Business Analysis (CBAP, PMI-PBA) or AI platforms (Azure AI Engineer, AWS Machine Learning). Proficiency in both spoken written English language is required. .

Experience: 5-7 years in central/inside sales or sales operations Education: Any bachelors degree Job Responsibilities: Manage and monitor sales pipeline and leads Track sales team performance and follow-ups Coordinate order processing and internal workflows Manage CRM hygiene and automation Sales, Stock, Performance analysis & reports Ensure data-driven support to field sales Skills/Parameters: Zoho CRM proficiency Sales-focused mindset Advanced Excel/Google sheets (Pivot, VLOOKUP, Dashboards) Strong communication skills at CXOs and regional team levels Analytical thinking Job Exposure: Channel partner & Distributor management Sales performance tracking and reporting Process Automation & Digital Automation Zoho CRM workflow implementation Order processing and internal sales workflow

As a Manager - GEBS Business Operations, you will deliver functional excellence in execution of LCS Projects Delivery operations (from Booking to Closure) and drive business productivity Operational efficiency across the assigned departments, including adoption of technological advancements for process automation. Manage engagement for LCS Business in areas of GPO stream of Order Management Invoicing (Projects Delivery Operations) and work with global stakeholder to finds areas to reduce complexity, standardize and optimize the way of execution. You will report into Manager - GEBS Business Operations (LCS Projects Contracts Mgmt. ) and will have a hybrid working. This position requires to provide effective strategic leadership to assigned organization. Your Responsibilities: Responsible to design and ensure execution of business strategies / priorities of Customer Order execution function, in collaboration with other support functions. Support / ensure harmonization collaboration in teams / within functions / organization for increased knowledge sharing, for LCS wide processes. Focus on people development as a key priority, including first level managers development - feedback. Succession planning - coach develop identify named successor (s) for all people managerial and Key / critical positions. Lead Business Process Transitions and optimize processes for effective and efficient Customer order handing and the method to manage Customer order through its lifecycle (from entry to closure), including the hand-offs between the functions. Focus to lead operational efficiency in execution of processes and deliverables, across the organization. Ensure that all audits (internal/external) are adequately documented, and risk areas are dealt with promptly. Engage with multiple partners to identify opportunities for increased engagement, seek feedback on deliverables and to improve overall engagement. Drive functional ownership to implement processes / deliverables to meet set KPI targets and improve those; with vigilance / review of quality output parameters. Ensure optimum resource allocation utilization, within set organisational goals. The Essentials - You Will Have: Bachelors Degree, with a diploma / degree in Business Administration Minimum of 12+ years of relevant experience in Business Operations, with 5+ years of experience (with both direct as we'll as cross-functional teams). Have exposure to Global Work style, engagement with clients while sitting at remote locations. Willing to work in flexible business shifts / global time zones including NA/LA time zone to lead business stakeholder connect Flexibility to travel, 10% of the time, within and outside India (if required) to meet functional, client/ stakeholder teams The Preferred - You Might Also Have: A conceptual and out of the box thinker with proven track record in leading cross-functional teams, building organisational talent as we'll as establishing processes, SOPs, streamlining workflow and creating teamwork environment to enhance the productivity. Leads with ethics and integrity; Flexible while also seeking initiatives. Able to balance business needs to maximise positive business outcomes (with the ability to identify options and trade-offs that maximise these positive outcomes) Ability to manage cross-functional relationships uncertainty. Be able to operate at both strategic (big picture view and planning) and tactical (in the weeds with front end-users) levels Provide inclusive leadership / support to remove barriers or enable progress. Effective project management skills overseeing various initiatives within the organization. Advocacy Alternate Positioning - Works on assignments that are complex in nature, requiring judgment in resolving issues or in making recommendations. Ability to identify potential issues / risks and bring them attention of relevant parties for inclusive and informed solution. Ability to identify potential challenges and create strategies to reduce / eliminate risks. Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to teams / stakeholders. Maintains professional demeanour and shows empathy. Act as a resource for other team members. Lean Six Sigma Certification (Green Belt above) What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized we'llbeing programs through our OnTrack program On-demand digital course library for professional development

Responsibilities Design and develop RPA solutions using the UI Path platform. Collaborate with business analysts to gather and understand automation requirements. Create and maintain technical documentation for developed processes. Debug and resolve issues in existing RPA processes. Perform regular reviews and updates to RPA scripts to ensure optimal performance. Work closely with stakeholders to ensure successful deployment and operation of RPA solutions. Provide training and support to end-users on the implemented RPA solutions. Qualifications Bachelors degree in Computer Science, Information Technology, or related field. Proven experience with UI Path and RPA development. Strong understanding of software development lifecycle. Experience in process analysis, design, and implementation. Ability to work well both independently and in a team environment. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Skills UI Path RPA Process Automation C# VB.NET SQL HTML CSS JavaScript API Integration Debugging Technical Documentation

Manager - GEBS Business Operations Noida / Pune As a Manager - GEBS Business Operations, you will deliver functional excellence in execution of LCS Projects Delivery operations (from Booking to Closure) and drive business productivity & Operational efficiency across the assigned departments, including adoption of technological advancements for process automation. Manage engagement for LCS Business in areas of GPO stream of Order Management & Invoicing (Projects Delivery Operations) and work with global stakeholder to finds areas to reduce complexity, standardize and optimize the way of execution. You will report into Manager - GEBS Business Operations (LCS Projects & Contracts Mgmt.) and will have a hybrid working. This position requires to provide effective strategic leadership to assigned organization. Your Responsibilities: Responsible to design and ensure execution of business strategies / priorities of Customer Order execution function, in collaboration with other support functions. Support / ensure harmonization & collaboration in teams / within functions / organization for increased knowledge sharing, for LCS wide processes. Focus on people development as a key priority, including first level managers development - feedback. Succession planning - coach & develop identify named successor (s) for all people managerial and Key / critical positions. Lead Business Process Transitions and optimize processes for effective and efficient Customer order handing and the method to manage Customer order through its lifecycle (from entry to closure), including the hand-offs between the functions. Focus to lead operational efficiency in execution of processes and deliverables, across the organization. Ensure that all audits (internal/external) are adequately documented, and risk areas are dealt with promptly. Engage with multiple partners to identify opportunities for increased engagement, seek feedback on deliverables and to improve overall engagement. Drive functional ownership to implement processes / deliverables to meet set KPI targets and improve those; with vigilance / review of quality & output parameters. Ensure optimum resource allocation & utilization, within set organisational goals. The Essentials - You Will Have: Bachelors Degree, with a diploma / degree in Business Administration Minimum of 12+ years of relevant experience in Business Operations, with 5+ years of experience (with both direct as well as cross-functional teams). Have exposure to Global Work style, engagement with clients while sitting at remote locations. Willing to work in flexible business shifts / global time zones including NA/LA time zone to lead business stakeholder connect Flexibility to travel, 10% of the time, within and outside India (if required) to meet functional, client/ stakeholder teams The Preferred - You Might Also Have: A conceptual and out of the box thinker with proven track record in leading cross-functional teams, building organisational talent as well as establishing processes, SOPs, streamlining workflow and creating teamwork environment to enhance the productivity. Leads with ethics and integrity; Flexible while also seeking initiatives. Able to balance business needs to maximise positive business outcomes (with the ability to identify options and trade-offs that maximise these positive outcomes) Ability to manage cross-functional relationships & uncertainty. Be able to operate at both strategic (big picture view and planning) and tactical (in the weeds with front end-users) levels Provide inclusive leadership / support to remove barriers or enable progress. Effective project management skills overseeing various initiatives within the organization. Advocacy & Alternate Positioning - Works on assignments that are complex in nature, requiring judgment in resolving issues or in making recommendations. Ability to identify potential issues / risks and bring them attention of relevant parties for inclusive and informed solution. Ability to identify potential challenges and create strategies to reduce / eliminate risks. Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to teams / stakeholders. Maintains professional demeanour and shows empathy. Act as a resource for other team members. Lean Six Sigma Certification (Green Belt & above) What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-MS2 #LI-Hybrid Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Manager - GEBS Business Operations Noida / Pune As a Manager - GEBS Business Operations, you will deliver functional excellence in execution of LCS Projects Delivery operations (from Booking to Closure) and drive business productivity & Operational efficiency across the assigned departments, including adoption of technological advancements for process automation. Manage engagement for LCS Business in areas of GPO stream of Order Management & Invoicing (Projects Delivery Operations) and work with global stakeholder to finds areas to reduce complexity, standardize and optimize the way of execution. You will report into Manager - GEBS Business Operations (LCS Projects & Contracts Mgmt.) and will have a hybrid working. This position requires to provide effective strategic leadership to assigned organization. Your Responsibilities: Responsible to design and ensure execution of business strategies / priorities of Customer Order execution function, in collaboration with other support functions. Support / ensure harmonization & collaboration in teams / within functions / organization for increased knowledge sharing, for LCS wide processes. Focus on people development as a key priority, including first level managers development - feedback. Succession planning - coach & develop identify named successor (s) for all people managerial and Key / critical positions. Lead Business Process Transitions and optimize processes for effective and efficient Customer order handing and the method to manage Customer order through its lifecycle (from entry to closure), including the hand-offs between the functions. Focus to lead operational efficiency in execution of processes and deliverables, across the organization. Ensure that all audits (internal/external) are adequately documented, and risk areas are dealt with promptly. Engage with multiple partners to identify opportunities for increased engagement, seek feedback on deliverables and to improve overall engagement. Drive functional ownership to implement processes / deliverables to meet set KPI targets and improve those; with vigilance / review of quality & output parameters. Ensure optimum resource allocation & utilization, within set organisational goals. The Essentials - You Will Have: Bachelors Degree, with a diploma / degree in Business Administration Minimum of 12+ years of relevant experience in Business Operations, with 5+ years of experience (with both direct as well as cross-functional teams). Have exposure to Global Work style, engagement with clients while sitting at remote locations. Willing to work in flexible business shifts / global time zones including NA/LA time zone to lead business stakeholder connect Flexibility to travel, 10% of the time, within and outside India (if required) to meet functional, client/ stakeholder teams The Preferred - You Might Also Have: A conceptual and out of the box thinker with proven track record in leading cross-functional teams, building organisational talent as well as establishing processes, SOPs, streamlining workflow and creating teamwork environment to enhance the productivity. Leads with ethics and integrity; Flexible while also seeking initiatives. Able to balance business needs to maximise positive business outcomes (with the ability to identify options and trade-offs that maximise these positive outcomes) Ability to manage cross-functional relationships & uncertainty. Be able to operate at both strategic (big picture view and planning) and tactical (in the weeds with front end-users) levels Provide inclusive leadership / support to remove barriers or enable progress. Effective project management skills overseeing various initiatives within the organization. Advocacy & Alternate Positioning - Works on assignments that are complex in nature, requiring judgment in resolving issues or in making recommendations. Ability to identify potential issues / risks and bring them attention of relevant parties for inclusive and informed solution. Ability to identify potential challenges and create strategies to reduce / eliminate risks. Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to teams / stakeholders. Maintains professional demeanour and shows empathy. Act as a resource for other team members. Lean Six Sigma Certification (Green Belt & above) What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-MS2 #LI-Hybrid

Job Summary: We are seeking an experienced AI Developer with expertise in Python , Generative AI (GenAI) with Retrieval-Augmented Generation (RAG) , Robotic Process Automation (RPA) , and advanced document intelligence using OCR and LLMs . This role involves designing AI-powered solutions that extract meaningful insights from complex documents both digital and scanned using tools like Tesseract, Hugging Face Transformers or similar. You will work on end-to-end automation and AI integration for intelligent document processing, enabling smarter decisions and workflow efficiencies across the organization. Key Responsibilities: Build and deploy GenAI solutions with RAG pipelines to enable intelligent querying and summarization over document repositories. Extract and structure data from complex documents (PDFs, Images etc) using a combination of OCR engines (e.g., Tesseract) and AI-based document and vision language models(DiNO, SmolVLM etc). Integrate OCR+LLM pipelines into business applications to process scanned forms, contracts, and other unstructured documents. Automate repetitive, document-intensive tasks using RPA tools (e.g., Blue Prism etc). Design and maintain Python-based workflows to orchestrate document ingestion, extraction, and LLM-powered processing. Work cross-functionally with product, data, and operations teams to deliver scalable, AI-enhanced document automation solutions. Ensure model performance, compliance, and audit readiness for all document-handling workflows. Required Qualifications: 4+ years of hands-on programming experience with Python . Strong experience building RAG-based GenAI applications using tools like LangChain , LlamaIndex , or equivalent. Proficient in OCR tools (e.g., Tesseract, PaddleOCR) and transformer-based document models . Experience working with LLMs for document understanding, summarization, and Q&A. Proficiency in RPA development using platforms like Blueprism etc. Knowledge of vector databases (e.g., FAISS, Pinecone) and embeddings for semantic retrieval. Strong understanding of REST APIs, JSON, and data integration workflows.

You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile. Team Size: 80-100+ FTEs Direct Reports: 6-8 Managers/Leads Role Overview We are looking for an inspiring and strategic leader to head our Digital Workplace Delivery - Offshore. This role is ideal for a customer-obsessed, transformation-oriented professional with a strong background in delivering scalable, innovative, and high-impact digital workplace services. You will lead a cross functional distributed team of 80+ professionals supporting 15+ esteemed Nordics Customers. You ll drive operational excellence, modern workplace transformation, and digital experience outcomes across cloud, Modern workplace, M365, and VDI ecosystems. Key Responsibilities Lead end-to-end service delivery across Digital Workplace, End User Computing (EUC), M365, and Virtual Desktop Infrastructure (VDI) for global clients. Ensure consistent achievement of SLAs, XLAs, KPIs, and CSAT/NPS across all customer engagements. Maintain 24x7 global support operations and manage delivery across multi-regions including Europe and Americas Serve as the executive delivery owner for strategic accounts; actively engage CXO/VP-level stakeholders. Support pre-sales, RFI/RFP, solution design, and drive account growth initiatives to achieve 30-35% upsell and portfolio expansion. Champion Digital Employee Experience (DEX) improvements through tools such as Aternity, Nexthink, Dynatrace, and ServiceNow. Spearhead transformation initiatives around M365, Intune, Copilot, Teams, SharePoint, AVD, and automation in operations. Lead complex transition/migration programs involving SAM, VDI, app packaging, and Zero Trust security. Mentor and coach a cross-functional global team, fostering a culture of performance, innovation, and engagement. Build future-ready teams via upskilling, cross-skilling, and targeted competency development. Optimize resource allocation and improve workforce utilization by 25% using data-driven planning and automation. Ideal Candidate Profile 17+ years of experience in IT Infrastructure, Digital Workplace, or End User Services, with demonstrated offshore/global leadership. And you have at least 5+ years of Leadership experience. Proven ability to lead and scale teams of 100+ across geographies. Demonstrated success in large-scale service transitions, cost optimization (25-40%), and sustaining delivery excellence in multi-country setups. A respected leader known for high emotional intelligence, coaching culture, and strategic foresight. Skilled in business transformation, strategic forecasting, capability building, and practice development. Hands-on experience in pre-sales, RFI/RFPs, bids, FTE sizing, and solution planning. Strong portfolio in managing high-value strategic accounts across Nordics and Europe. Required Technical & Functional Expertise Microsoft 365 Ecosystem: Exchange Online, Intune, AAD, Teams, Copilot, M365 Security & Compliance Device & Virtual Desktop Management: AVD, Citrix, RDS, SCCM Service Platforms: ServiceNow, ITAM, SAM Cloud & Automation: Cloud transformation, AI-led process automation DEX Tools: Aternity, Dynatrace, Nexthink

As a Power BI Developer, you will play a crucial role in handling Power BI Dashboard Developments and maintenance independently. Your key responsibilities will include reviewing requests from cross functional teams and developing/maintaining dashboards accordingly to successfully deliver projects. You will need to ensure that these projects meet the cost, timescale, and quality parameters aligned with our overall business objectives, needs, and group guidelines. Key Responsibilities: Design, develop, and maintain interactive Power BI dashboards and reports. Translate business requirements into technical specifications for effective data visualizations. Implement data models and integrate data sources in Power BI for efficient data retrieval. Perform ETL processes from various sources, including SQL, Teradata, Excel, and APIs. Ensure data quality and consistency through data cleansing and transformation. Create unified datasets from multiple sources for comprehensive reporting and analysis. Collaborate with business stakeholders to understand their reporting and analytics needs. Work closely with IT teams and data engineers to optimize data flows and processes. Provide training and support to end-users on Power BI tools and best practices. Optimize Power BI dashboards and reports for performance and fast loading times. Monitor and troubleshoot Power BI environments to resolve performance and security issues. Implement and maintain data security practices within Power BI, ensuring compliance. Manage user roles (RLS) and permissions within PowerBI to control data access appropriately. Document data models, processes, and workflows to ensure knowledge sharing and continuity. Stay updated with the latest Power BI features and best practices and identify opportunities for process and tool improvements. Required Skills/Abilities: Graduate (Bachelor s degree from a recognized University in any discipline) 5-7 years of experience in Power BI development and data analytics. Proven track record of delivering high-quality dashboards and reports in a business environment. : Proficient in Power BI / MS Fabric, including DAX, building data models, Power Query, and Power BI Service. Should be good at Data transformations, Data Modelling and Data visualization layers. Performance tuning of existing PowerBI dashboards and utilize the best practices to develop Dashboards/Reports. Analyze and provide solutions to improve the data model design for PowerBI dashboards where the user experience rating is lesser. Strong SQL skills for querying and data manipulation. Experience with ETL processes and tools. Knowledge of data warehousing concepts and data modeling. Experience with various data sources (e.g., Teradata, MSSQL) is desirable. : Strong analytical and problem-solving skills. Ability to translate complex data into meaningful insights. Experience in data visualization and storytelling with data. : Excellent communication skills, both written and verbal. Ability to work collaboratively with cross-functional teams. Strong stakeholder management skills. Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture

Hiring a Manager – Business Systems & Automation to lead process automation, optimize ERP systems, drive digital transformation, manage cross-functional tech projects, and improve operational efficiency through system enhancements. Required Candidate profile Candidate must have experience in ERP systems, automation tools, process improvement, cross-functional project management and driving digital transformation with strong analytical & leadership skill.

About Us HC Global Fund Services, LLC (HC Global) is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry Job Description As Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to the activities Enumerated Below Middle Office and Back Office Functions: Reviews the daily reconciliation and daily reporting work of the Associate Accountants on a timely basis and gives appropriate review notes and comments to facilitateimprovement on their work; Reviews the monthly and quarterly reporting prepared by the Associate Accountants Provides guidance and checks on their progress to ensure that expected results are delivered timely, and addresses any issues encountered in their day-to-day transactions; Ensures that all procedures in the fund administration process are completed and complied with by the Associate Accountant; Assists the Director and/or Associate Directors in managing the day-to-day operations by responding to questions or communications to/from Director and/or Associate Directors to the team; Prepares the time budget for each engagement that will assist the Director and/or Associate Director in evaluating profitability of the engagement; Assists the Director/Associate Directors in coordinating with year-end work with auditors and with tax personnel for the tax preparation of the funds; Conducts training among peers during non-busy period This training can be for general accounting topics, financial statements accounting updates, or strategy specific such as funds, private equity or venture capital, and or portfolio accounting software training Training also includes orientation to new Associate Accountant on each new engagement; Evaluates performance of Associate Accountants in every engagement on a timely basis and provides feedback to improve their performance; In instances where an engagement has no Associate Accountant assigned or if the Associate Accountant is unavailable, the Senior Associate may be required to perform the work of the Associate Accountant as necessary; Reviews the timesheet prepared by Associate Accountants; Develops client contacts, when necessary, and regularly be available and responsive to their business needs Process & Tech Related Functions Assists the Process and Technology (P&T) Managers in the resolution of issues raised by the Client Service team with regards to software and systems used (Geneva, GWI, H2 apps, Hexaview, etc); Assists the P&T Managers in process automation projects and migration of selected funds to Geneva, GWI, H2 apps, Hexaview, and other systems Conducts training to different teams with regards to the use of these systems; Assists the P&T Managers in testing customization and improvements to software and systems used May also take part in evaluating prospective systems to improve our daily work; Provides support to the P&T Managers in monitoring improvements and ensures that the software and systems used are well-maintained and up to date; Coordinates with different teams within the firm on fund admin process improvements and automation requirements In addition to the above functions, employee may also be expected, from time to time, to assist in other non-operations work, as the need arises, and as determined by the Associate Director or Director supervising them Requirements Job Specifications: Graduate of Bachelors degree in Accountancy; Must be a Certified Public Accountant (CPA), Chartered Accountant (CA), Chartered Financial Analyst (CFA) or Chartered Alternative Investment Analyst (CAIA); Must have at least 3 consecutive years of experience as an accounting or finance professional Experience in Fund Administration, Asset Management Audit or equivalent is an advantage; Must have experience in managing staff; A team player; must be able to work individually and as part of a team; Has a good business understanding of financial concepts and procedures; Analytical and very detail-oriented; Flexibility to expand work hours as necessary and support business needs Benefits Additional leave Company events Health insurance Life insurance Opportunities for promotion Supplemental Pay Types Performance bonus Spot bonus 8 hour shift Day shift

The Advertising Services team is looking to hire a manager for AI based automation, to lead and develop the existing capability with the right skills and talent, and develop an automation roadmap aligned to the digital transformation journey for Advertising Services. This is an exciting opportunity to join an area which touches every aspect of Amazon s wide range of businesses. This role reports will be part of the Process Improvement and Engineering (PIE) team and provide leadership, vision, and solutions to build and drive the execution of the process automation roadmap. It requires a balance of strategy, deep technology acumen, execution, and bringing together the business and technology perspectives to build rapid delivery of automations. The role focuses on long-term business technology objectives and targeted business outcomes by clarifying automation technology capabilities, assessing and mitigating security risks and ensuring platform scalability. To be successful in this role, a candidate should be able to thrive in a dynamic and fast-paced environment, be we'll versed in identifying opportunities for operational efficiencies and managing tools/systems for use in the creative marketing and advertising operations space. They should have experience in building and leading an automations engineering team, with deep knowledge of Amazon Bedrock AI services, industry knowledge of AI development, and a passion for learning/maintaining current knowledge in Gen AI. They should be able to function/organization to develop process automation roadmap to simplify and improve the process efficiencies and effectiveness. The candidate will manage global projects with multiple deliverables in a timely fashion and ensure all deadlines are met across teams and key stakeholders. They will demonstrate strong ownership and bias for action, remain proactive with strategic solutions, collaborate across internal teams and stakeholders, and maintain clear and concise communication across all levels of leadership. An ideal candidate will have superior verbal and written communication skills, experience educating technical and non-technical stakeholders and working across multiple teams and regions, be able to independently manage programs and create tactical plans from ambiguous challenges, and know how to escalate in a solutions-oriented manner. Provide technical leadership related to using GenAI to enable automated advertising campaign setup and management capabilities Learn and stay current with technical developments in the field of AI and in particular Amazon AI services, share and teach team members on this tech Lead a team of highly talented It App Dev & Sys Dev engineers responsible for managing all aspects of mission-critical systems Partner with business stakeholder and product managers around GenAI capability communication/articulation, translate technical jargon and methodologies to business absorb able language Review and approve engineering design and perform code reviews Research and drive new and innovative AI/ML approaches Enforce a high bar for operational excellence of the teams services Recruit high performing team members, and provide them mentorship and coaching Establish team mechanisms for project planning, product development, engineering excellence, operational excellence (dev ops), and team building mechanisms. A successful candidate will be a hands-on manager with an established background in developing and operating platforms and services, developing and hiring extraordinary talent, have strong technical ability, great communication skills, and a motivation to achieve results in a dynamic fast paced environment. A day in the life Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality Drive incident management to resolve outages and communicate with a global audience and participate in calls resolving outage Develop and maintain a culture of innovation and operational efficiency on the team Manage the design and development of new solutions to support internal teams, including code reviews, testing, deployment and post-launch monitoring Mentoring and retaining engineers, and keeping up with the high Amazon bar. This leader will be responsible for continuing to build an extremely high caliber team. Experience with Gen AI services, frameworks, and server side automation implementations. Exposure to LLM constraints, pitfalls, and implementation patterns. 7-10+ years of leadership experience in managing large a team of engineers who automate processes Experience with one or more RPA technologies (eg: Automation Anywhere, Blue Prism, UiPath, Amazon Q, Amazon Diamond Toolkit framework) and ability to integrate to in-house platforms. Strong consulting mindset working with Sr Managers, Directors and ability to build, lead and guide technical and business teams. Collaborative conflict resolution experience and ability to navigate the complex business environment to drive decisions Demonstrated leadership experience in hiring, leading, motivating, and developing teams. Should have managed a team at least for 3-5 years Experience in Software development, Java, .Net, Work fusion Platform, and AI/ML masters degree in Data Science, Computer Science/ Engineering or in a related field. 10+ years of leadership experience in managing engineering teams and RPA (robotic process automation) automation initiatives Experience working in a fast paced environment similar to a high tech start-up with responsibility for leading direct reports and influencing teams. Experience leading 2 or more RPA technologies Experience as a TPM (technical program manager) with a focus in AI based implementations, partnering with other RPA groups, architects, and engineers to design and build enterprise-ready RPA solutions and ability to integrate to in-house platforms. Lean Six Sigma Certification. masters degree in Data Science, Computer Science/ Engineering Experience managing projects across multiple countries/time zones