Process Associate/Sr. Process Associate - Supply Chain Management

As a Process Associate/Sr. Process Associate, your role involves processing and entering data accurately while following established procedures and guidelines. You will be responsible for ensuring data integrity, liaising with overseas clients, resolving data issues, and meeting quality and quantity targets. Key Responsibilities: - Process and enter data according to defined procedures. - Verify and maintain data accuracy and integrity. - Communicate with overseas clients to understand requirements and resolve issues. - Escalate and resolve incomplete or inaccurate information promptly. - Achieve productivity and quality targets. - Support the implementation of the supply chain strategy in collaboration with various teams. - Identify and track supply chain KPIs, suggesting process improvements. - Address process bottlenecks and implement effective solutions. - Provide training, evaluation, and feedback to team members. - Cultivate positive relationships with clients. Qualifications Required: - 05 years of experience in BPO and data entry (freshers are welcome). - Strong communication and presentation skills with problem-solving abilities. - Experience in interacting with US market clients. - Willingness to work night shifts. - Ability to manage multiple tasks and adapt to changing priorities. In addition to the responsibilities and qualifications mentioned, the job also requires skills in supply chain management, order management, purchase management, and warehouse management systems.,