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0.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai

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Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us

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0.0 - 1.0 years

3 - 4 Lacs

Bengaluru

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Support processing of property-related documents in the UK market for the clients Process the work requests received through email and reply to the emails appropriately Create admin / back-office / conveyancing documents Generate and/or send documents or letters to the client, lender, other side s solicitor or third party Use the client s case management system and to follow the work flow process to effectively assist the conveyancer / Fee Earner throughout the conveyance Generate supporting documents for claims of re-possession of properties Check, edit and input data Order for official copies of documents Log in to external sites and input data Double check financial matters document production telephone calls Run processes from the software / client management system Required Skills: English Communication (written & oral) Good in MS Office

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1.0 - 6.0 years

3 - 4 Lacs

Guntur

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At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers, and are encouraged at all levels of employment. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a Process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Experience in SSD operations

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. o Daily Management of shift: o Administrative management of associates o Job allocation to associates and Problem solvers o Monitoring and mentoring of associates on Safety, productivity and quality o Responsible for shift quality and associated action plans o Preparing and implementing training and development plans for associates o Conduct a 4M and 5S audit for the respective work stations on a daily basis o Conduct Start Up meetings with AM/TL 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Candidate should have minimum of 6 months experience in People management skills (Basic).

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 6 Lacs

Salem

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First American Title through Production Services helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Job Summary Title examiners job is when a home is to be bought or sold, title examiners search through documents, maps, and records of sales available from Realtors, banks, or the offices of surveyors and government agencies. They make sure that a property is not in foreclosure and that there are no restrictions on its use or disputes about its borders. Once they are convinced it can be sold, title examiners recommend that their agency issue a clear title for the property, and the proposed sale can then proceed. Competencies: Demonstrate basic knowledge of Value chain of title insurance industry. Understanding the basic nature of the domain and relating that Post-Production process - Knowing when to obtain help in case of issues Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget and quality standards and displays concern in case of deviation. Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others. Is receptive to new ideas and different perspectives, Questions routine/ procedures that do not seem efficient and can be improved. Adapts to other cultures and unfamiliar situations, thinks on the feet & displays sense of urgency for completion of deliverables. Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others views. Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, business analysts and business teams Creating various Color-Coded maps for Customers, Title Officers and Examiners using specialized applications - Performing basic Assembly & Imaging activities and collating information with guidance using these tools Technical Skills: Application such as FAST, Eagle Pro, Eagle Search Product, ArcGis/ICO Maps and Deed Plotter, etc. Search tools such as Data Tree, Data Trace, RDRI, Title Scan, etc. Delivery tools such as E-Mail, Fax, Real Time Mail (RTM), etc. Retrieving information from Online sites Working of products EaglePro Link, Final Delivery documents etc. Design of the templates generated Educational Qualification and Experience: Minimum of 13 years of formal education Graduate Professional work experience of 1 to 4 years

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2.0 - 4.0 years

2 - 6 Lacs

Coimbatore

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Roles & Responsibilities : Customer Master creation Sending Welcome Letter to new Customer Credit limit enhancement and merging of new Sold to Account Validating Sales Tax with Customer Certificate and Monthly Reporting Dispute Management Analysis of deductions Validating backup copies Bill back to Customer for repayment Data aggregation Submitting Freight Claim Follow-up with Internal / External queries Adjustment request, Write-off the disputed deductions Submitting Credit / Debit Memo request. Reconciliation of Payments / Credit with deductions for Cash App Team Reporting activities Executing Month & year end closure report Closing the deductions within defined TAT Provide accurate and effective document preparation and records management Accomplish accounting and organization mission by completing related results as needed

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1.0 - 6.0 years

3 - 8 Lacs

Ahmedabad

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We are seeking a dynamic and organized individual to join our team as Process Associate- Care Coordination. In this role, you will be responsible for providing excellent customer service to patients through virtual channels, ensuring their needs are met efficiently and effectively. You will play a crucial role in coordinating patient appointments, meetings, and calls to ensure seamless communication and scheduling within our virtual healthcare environment. - Serve as the primary point of contact for patients and families to address concerns, feedback, and inquiries. - Advocate for patients to ensure their needs are met and concerns are resolved promptly and with empathy. - Coordinate patient appointments virtually, ensuring accurate scheduling and allocation of resources. - Facilitate virtual meetings between patients and healthcare Care Manager. Schedule and, ensuring all necessary parties are present and appointments run smoothly. - Coordinate with clinical teams to schedule follow-up appointments. - Handle incoming calls from patients, directing them to the appropriate departments or individuals as needed. Always maintain a high level of phone etiquette and professionalism. - It will be your responsibility to maintain accurate patient records and documentation in electronic health records (EHR) systems, ensuring compliance with healthcare regulations and protecting patient privacy. - Maintain accurate patient records and appointment schedules using hospital management software. Ensure all patient information is kept confidential and handled in compliance with privacy regulations. Requirements - Bachelor degree in any field - At least 1 year of customer care or patients experience, handling inbound and outbound calls, preferably in healthcare. - Fluent in Russian language, English - Prior experience in a receptionist or administrative role, preferably in a healthcare setting. - Excellent verbal and written communication skills. - Ability to handle sensitive information with discretion and maintain a professional demeanor. ","

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0.0 - 6.0 years

2 - 8 Lacs

Salem

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Company Summary "First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst Indias Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services. Job Summary Demonstrate basic knowledge of escrow. Understanding the basic nature of the domain and relating that post-closing process - Knowing when to obtain help in case of issues Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget and quality standards and displays concern in case of deviation. Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others. Is receptive to new ideas and different perspectives, Questions routine/ procedures that do not seem efficient and can be improved. Adapts to other cultures and unfamiliar situations, thinks on the feet displays sense of urgency for completion of deliverables. Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others views. Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, analysts and business teams

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0.0 - 6.0 years

2 - 8 Lacs

Bengaluru

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Company Summary "First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst Indias Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services. Job Summary Demonstrate basic knowledge of escrow. Understanding the basic nature of the domain and relating that post-closing process - Knowing when to obtain help in case of issues Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget and quality standards and displays concern in case of deviation. Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others. Is receptive to new ideas and different perspectives, Questions routine/ procedures that do not seem efficient and can be improved. Adapts to other cultures and unfamiliar situations, thinks on the feet displays sense of urgency for completion of deliverables. Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others views. Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, analysts and business teams

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2.0 - 9.0 years

3 - 4 Lacs

Noida

Work from Office

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

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1.0 - 6.0 years

3 - 4 Lacs

Hyderabad

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At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required 2+ years of Microsoft Office products and applications experience

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1.0 - 5.0 years

3 - 5 Lacs

Chennai, Tiruchirapalli, Coimbatore

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Hiring AR Caller / Senior AR Caller Exp : 1 to 5 yrs Salary : 40K Based on skills Location : Trichy , Chennai, Bangalore, Mumbai Relieving letter is not mandatory. Interested Call / Whatsapp your CV : 6379093874 - Sangeetha, HR Refer your frnz Required Candidate profile Skills : # Minimum 1 year experince in AR Calling voice withd denials. # Ex omega is not eligible

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1.0 - 4.0 years

2 - 6 Lacs

Chennai, Tiruchirapalli, Mumbai (All Areas)

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Job Role : AR Caller / Senior AR Caller Exp : 1 to 4 yrs Salary : 40 K Location : Bang/Chennai Skills : Min 2 yrs in AR Calling with denials voice process Work from Office Interested Call / whats app your CV : 9344402033 - Keerthiga A Refer your Frn Required Candidate profile Skills : # Min 2 yrs experience in AR Calling with end to end denials # Hospital billing experience will add as advantage.

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1.0 - 5.0 years

1 - 6 Lacs

Chennai

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Dear Candidate, Greetings from ACCESS HEALTHCARE!! Grand opening for AR Callers - Denial Management (CMS1500 and UB04) Designation: AR Caller ONLY EXPERIENCED CANDIDATES. (Minimum 0.6 months experience needed) Preferring Immediate joiners. (Notice period acceptable upto 15 days) Relieving letter is not mandotary. Billing Type: CMS1500 and UB04 Shift : Night Shift (6pm to 3am) Week off : Saturday & Sunday. Package : Good Hike from previous package. Free Cab : Two-way pickup & drop available with free of cost. Location : Chennai. Interview : Two rounds of interview (Technical and salary discussion round) NO WORK FROM HOME To Schedule Interview Contact: Shajitha Shabana P S HR Talent Acquisition | AccesshealthcareTM Mobile NO: 7823916231 (Whatsapp is also available) Email: shajithashab.ps@accesshealthcare.com Website: www.accesshealthcare.com Roles and Responsibilities Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing. Identify and address denial management strategies to minimize write-offs and optimize revenue cycle management. Collaborate with internal teams such as patient access, insurance verification, and coding to ensure accurate claims processing. Provide exceptional customer service by responding promptly to customer inquiries and resolving concerns in a professional manner. Maintain accurate records of all interactions with customers using our CRM system.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

4 - 5 Lacs

Bengaluru

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Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Sadaf on 6362015960 Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Sadaf on 6362015960 or visit jobshop.ai to explore other open positions with us Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 3.0 years

2 - 5 Lacs

Tiruchirapalli

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Hiring AR Caller / Senior AR Caller - Immediate Joiner Exp : 1 to 3 yrs Salary : 35 K Based on skills Location : Trichy Online Interview Relieving letter is not mandatory. Interested Call / Whatsapp your CV : 9976707906 - Saranya, HR Refer your frnz Required Candidate profile Skills : # Minimum 1 year experince in AR Calling voice withd denials. # Ex omega is not eligible

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1.0 - 4.0 years

3 - 6 Lacs

Chennai, Bengaluru

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Hiring AR Caller / Senior AR Caller - work from office Exp : 1 to 4 yrs Salary : 40 K based on skills Location : Chennai & Bangalore Online Interview Relieving letter is not mandatory. Interested Call / Whatsapp your CV : 9976707906 - Saranya, HR Required Candidate profile Skills : # Minimum 1 year experience in AR Calling Voice with denials. # Should have experience in 10 to 15 denials # Should have work experience in Either Physician Billing or Hospital Billing

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0.0 - 1.0 years

0 Lacs

Salem

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We are looking for a skilled ReactJS developer to join our front-end development team.Role and Responsibilities: You will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will be responsible for profiling and improving front-end performance and documenting our front-end codebase. To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Skills Required: Previous experience working as a react.js developer. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.Benefits: Continue as an Process Associate after the successful completion of the Internship. Internship Certification will be provided.

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7.0 - 10.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Description of the position/role: The Subject Matter Expert works closely with Group Lead / Team Lead in streamlining procedures applying technology and industry standards. Will be responsible for meeting the set SLAs with respect to Productivity, Quality & Attendance. Coordinate with Group Lead / Team Lead in mentoring the team. Reports to Team Lead / Assistant Manager. Requirements: Graduates / Diploma Holders Need to have a radial understanding of Charge Entry, Demo Entry and Charge Posting. 5 - 8 years of experience in US Medical Billing. Should have worked for minimum 2 years as a Sr. Executive. Confident and Eloquent in written and verbal communication. Should have Analytical Reasoning and be a Team Player. Sound knowledge and hands-on experience with MS Office tools. Essential Functions / Tasks: Production expectation: 100% Ensures to meet expected production & agreed as per SLA is met. Ensures that the assigned accounts are completed with quality standards. Ensures that the target is achieved & approach leads to assistance if there is any challenge. Identify and escalate issues to the Assistant Manager. Assist new users in day-to-day work and mentor them as per the process. Other Requirements/Skills Required: Understand the client requirements and specifications of the process. Meet the productivity targets of clients within the stipulated time (Daily/Weekly/Monthly). Ensure that the deliverables adhere to client expectations and meet quality standards. Prepare and maintain status reports for the team. Verify error logs placed in the path and maintain reports daily. Attending client training and meetings to calibrate amongst the team members. Complete the work allocated and report to the Group Lead / Assistant Manager.

Posted 2 months ago

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