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0.0 - 3.0 years
2 - 3 Lacs
hyderabad
Work from Office
We are hiring fresh graduates for the Microsoft process in Hyderabad. Excellent opportunity to start your career with a global technology leader Candidates must be willing to attend 45 days of training in Mysore before joining the Hyderabad office Required Candidate profile Handle Microsoft process operations as per business requirements. Learn and apply process workflows, tools, and quality standards during training. Support customers and internal teams Perks and benefits Perks and Benefits
Posted Date not available
0.0 - 5.0 years
2 - 4 Lacs
hyderabad
Work from Office
This is going to be an International Voice and Sales process We are looking for candidates with: - excellent communication skills - experience into the BPO industry - Freshers with excellent communication - Notice period candidates are eligible for this role Role: International Voice Sales Process Experience: 0 to 8 Years Fresher:- Graduate Fresher can only apply Flexible to shifts Two-way cab facility Incitive Night shift allowance Free Food Interested candidates can call and share their updated resumes via Email (celeste.samuel@marketstar.com) Please reach out between 1 PM to 6 PM HR Celeste Samuel Contact No:- 8374425293 WhatsApp Mention Celeste Samuel (16048) on your resume when you come for an interview at Regalix Marketstar office Interview Location 7th Floor, Plot No 1, Sy No 83/1, Aurobindo Galaxy, Raidurg TSIIC, Hyderabad Dist, Knowledge City Rd, Hyderabad, Telangana 500081 https://maps.app.goo.gl/hP7i85RgQRpkau6C7?g_st=aw Timing 11:00 AM to 4 PM (Mention my Name HR Celeste Samuel on your resume ) / Age limit 39/ Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately
Posted Date not available
1.0 - 6.0 years
3 - 6 Lacs
hyderabad
Work from Office
Urgent requirement For International Voice Process...! Contact HR (Banani) - 7044219047 Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately...
Posted Date not available
1.0 - 6.0 years
4 - 8 Lacs
gurugram
Work from Office
Should have exp. in BPO for international German/Dutch language process Handling Customer assistance and issue resolution Document customer interactions End-to-End resolution Required Candidate profile Min. 1 year exp. in any bpo or customer support/service/CSR/Associate role B2.2/ C1 Certified in Dutch/German Language and Tech graduate Open to work in rotaional shifts/night shift,one sided cab
Posted Date not available
0.0 - 5.0 years
5 - 10 Lacs
gurugram
Remote
Permanent work from home is offered *Candidates who are well versed with French Language *Outstanding verbal & listening skills in English is must *Freshers are welcomed *Salary upto 10Lac PA *Rotational shifts *2 week offs Barkha @ 8851644223 Required Candidate profile Need only B2 Certified candidates *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage
Posted Date not available
1.0 - 6.0 years
2 - 5 Lacs
hyderabad, chennai, bengaluru
Work from Office
Designation-AR caller/ Senior AR caller Location-Bangalore/Chennai Max take home 40k Strong knowledge in denials Pl contact: Divya - 7358399847 Dharshini-7397391472 Nihila-7305155582 Rajitha-9790878558 Sujitha-7358399849 Required Candidate profile Salary & Appraisal - Best in Industry. Excellent learning platform with great opportunity. Only 5 days working (Monday to Friday) Two way cab will be provided
Posted Date not available
0.0 - 5.0 years
2 - 5 Lacs
chennai
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call bhavna 9884634937 for more info Thanks, Bhavna 9884634937
Posted Date not available
1.0 - 3.0 years
3 - 6 Lacs
ahmedabad
Work from Office
Candidate must have 1 to 4 years of relevant experience in US State Sales and Use Tax. Candidate should have the ability to study and asses taxability in all US states for Sales and Use Tax and should know various other aspects of these tax laws. Experience in preparation, review, and filing of Sales & Use Tax Returns in all US States. Experience in preparation and submission of Bank reconciliations related to Sales and Use tax payments post every month compliance. Should be able to solve the queries related to tax. Training would be provided. Should have strong communication skills. Knowledge and working experience in Sales and Use Tax in various US States.
Posted Date not available
1.0 - 5.0 years
3 - 4 Lacs
bengaluru
Work from Office
Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Interested candidates can contact on 9902316352 OR mail me on akshitha_r@trigent.com
Posted Date not available
1.0 - 4.0 years
0 - 3 Lacs
ahmedabad
Work from Office
Qualification: Any Graduate Job Title: Recruitment Consultant / Junior Recruitment Consultant Job Location: Ahmedabad, Gujarat. Role & Responsibilities Sourcing and recruiting qualified candidates matching to the requirement from client. Screening candidates according to the job description Sourcing and recruiting from various job Portals and social networking sites. Able to maintain professional email communication with candidates. Coordinating with recruited candidates for scheduling interviews. Maintaining thorough and accurate documentation on all conversations with candidates Able to maintain reports and database of candidates Work closely with hiring managers to fill open positions in a timely manner Support the recruiting functions including scheduling interviews, organizing travel arrangements for candidates, and reserving conference rooms. Provide a stellar candidate experience to all candidates Maintain and update our Applicant Tracking System Key skills Excellent communication verbal and written English communication skills Screening Sourcing Ability to build and maintain strong networks Recruitment Good knowledge of MS Office and Internet. Perks of joining IMS You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards Excellent Incentives 5 Days Working Get exposer working with fortune 500 clients global Monthly Rewards & recognition Employee engagement initiatives Medical insurance after confirmation of probation period Canteen facility with subsidized rates. Mail your resumes on Shakshi.panchal@imsplgroup.com or 7383590849
Posted Date not available
0.0 - 5.0 years
3 - 4 Lacs
bhopal, ahmedabad, vadodara
Work from Office
Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 19K to 35K Regards Prashant 9016149123 Call me to get a quick response
Posted Date not available
0.0 - 5.0 years
2 - 5 Lacs
hyderabad, chennai, bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call bhavna 9884634937 for more info Thanks, Bhavna 9884634937
Posted Date not available
0.0 - 5.0 years
3 - 4 Lacs
bhopal, ahmedabad, vadodara
Work from Office
Customer Service Non-Voice Process For E-commerce We are having an opening in MNC Location Ahmedabad, Vadodare Must have good communication in English 5 Days working Salary 26K to 36K Regards Minakshi 7046603747 Call me to get a quick response
Posted Date not available
0.0 - 3.0 years
2 - 5 Lacs
bengaluru
Work from Office
At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel
Posted Date not available
1.0 - 6.0 years
3 - 8 Lacs
hyderabad
Work from Office
At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Conduct a 4M and 5S audit for the respective work stations on a daily basis High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required 1+ years of Microsoft Office products and applications experience
Posted Date not available
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Responsible for shift performance and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager o Vehicle planning, placement and on-time departure to meet customer promises o Deep dive on metrics to come up with well-defined actions and process improvements A day in the life -- Basic qualifications Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred qualifications Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Are 18 years of age or older
Posted Date not available
2.0 - 7.0 years
4 - 9 Lacs
chennai
Work from Office
At Amazon, we strive to be Earth s most customer centered company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Ahmedabad only. A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. Strong execution skills, action oriented, go getter. Good people management skills. Were seeking a Team lead for our produce operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. Bachelors degree 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Posted Date not available
2.0 - 7.0 years
4 - 9 Lacs
pune
Work from Office
Job Description Your mission at IntegriChain: To help ensure the success of high-quality and on-time delivery of rebate claims processing for IntegriChain s BPSaaS Customers. What this role entails: Processing of Managed Care and/or Medicaid Rebates Validate formulary compliance against contracted terms Download, log, and track data and contract submissions Run and create reports/analyses in Excel spreadsheets and other software packages to support payment reviews and approvals. Ensure calculations are in compliance with contractual terms Reconcile and document any rebate variances Resolve errors and disputes within the rebate system based on a defined set of rules and procedures. Follow and ensure compliance with defined business processes and pre-established guidelines to perform the functions of the job. Provide updates to management as required on the delivery status of assigned work. Ensure department SLA s are met for delivery Prepare and analyze ad hoc reporting Support ad hoc projects What success looks like in this role: Rebate claims are delivered on time and are of high quality Data and contracts are downloaded within the required SLAs Compliance with department business processes Proactive and clear communication with the Team Lead and other business partners Qualifications What you ll need to thrive in this role: Ability to prioritize and manage multiple tasks effectively and work in a fast-paced environment Attention to detail, along wi
Posted Date not available
2.0 - 9.0 years
4 - 9 Lacs
gurugram
Work from Office
At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel
Posted Date not available
0.0 - 2.0 years
3 - 6 Lacs
mumbai, hyderabad
Work from Office
Create, design, prepare and deliver legal and/or tax forms and information for use in various media platforms. About the Role: Designs tax and/or legal forms that comply with specifications and established forms guidelines. Develop dimensioned objects, scenarios, functions and scripts. Identify and resolve issues and errors and provide recommendations on enhancements. Test own work. About You: May provide input on improvement of processes and procedures to drive quality and efficiency. Maintains the integrity and completeness of work product. Identifies and resolves problems and initiates escalation of more complex issues. #LI-AD2 What s in it For You Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
Posted Date not available
1.0 - 6.0 years
3 - 8 Lacs
chennai
Work from Office
At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for TL / AM 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 21kgs, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required High school or equivalent 2+ years of Microsoft Office products and applications experience
Posted Date not available
2.0 - 5.0 years
3 - 4 Lacs
pollachi
Work from Office
Manufacturing feasibility review Process design and development for the Fabrication and Assembly process Facilities requirement review and initiation for development Conducting trial, approval and handover the facilities to the manufacturing team. Updating the BOM and Routing in SAP Preparation of Control plan, SOP and Job Instruction Conducting PFMEA. Engineering change management related work Requirements Work experience in the Sheet metal fabrication and Assembly process. Knowledge in New Product Management Work experience in the MS Office, Solid works. Knowledge in Core tools like APQP, PFMEA, Good at team work and communication Analytical skill and ability for problem solving
Posted Date not available
0.0 - 6.0 years
3 Lacs
bengaluru
Work from Office
Job Summary Demonstrate basic knowledge of escrow. Understanding the basic nature of the domain and relating that post-closing process - Knowing when to obtain help in case of issues Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget and quality standards and displays concern in case of deviation. Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others. Is receptive to new ideas and different perspectives, Questions routine/ procedures that do not seem efficient and can be improved. Adapts to other cultures and unfamiliar situations, thinks on the feet & displays sense of urgency for completion of deliverables. Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others views. Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, analysts and business teams
Posted Date not available
0.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
Lead Generation Bangalore, Karnataka, India. Summary: Blue Matrix is seeking a highly motivated and experienced individual to join our team as a Process Associate for an International Voice Process (Lead Generation) professional. The ideal candidate will have at least 6 months of experience in international voice processes. Strong English communication skills are an absolute must for this role, as the candidate will be responsible for generating leads through international voice processes, and communicating effectively with customers and team members. PUC/Graduation degree Full-time Aus shift, 5AM-2PM(IST) WFO, Hebbal Bangalore Key Responsibilities: Generating leads through an international voice process. Outbound sales experience. Meeting or exceeding lead generation targets. Identifying and qualifying potential customers. Communicating effectively with customers and team members. Requirements Proven work experience in an international Voice. Should have neutral accent. Excellent communication skills (verbal and written). Agile and flexible with work schedule. Logical and analytical thought process.
Posted Date not available
0.0 - 3.0 years
2 - 5 Lacs
ahmedabad
Work from Office
At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel
Posted Date not available
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